Can't get dell streak 5 to work again - Streak 5 Q&A, Help & Troubleshooting

I am new to the android platform, so please don't "grill me on the spot"
And just so you know....I read and read and read about it, but I just can't figure this one out...
I am a Symbian modder and cook, so I actually know how to do stuff like this...
but now I am stuck
Heres the problem:
My friend had problems with his Streak 5, which I believe was released with Android 2.1
His System crashed and he went to an other friend that put on Android 1.6...
He told me it worked for about 3 days and then crashed again. So know he gave it to me to fix it.
SO this s what I did:
I figured that he probably downgraded it, while putting on 1.6 and so I thought that might be the reason for the crash.
So I tried a Froyo Version 345
Still doesn't work, so I tried the latest release Version 360 & 364...
which would mean, that there is no way I downgraded on the last boots...
but 360 wouldn't be recognized by the in recovery mode - option 2
so last one I did was 364...
Anyway...the problem is that it won't boot...it always stays on the Dell logo
after I put in the 364 and pushed recovery mode it, didn't say Error, so I figure it did something....
after that the dell logo disappears shortly then comes back again...(reboot?) but won't go farther than that
Now when I turn on the dell streak all that happens, is that the three buttons on the bottom light up, but no Dell logo...
I just can't figure this one out...can anybody help me out?

how did you flash were you using streak recovery or the dell recovery option or even clockwork mod may give people more of an idea

I tried to use streakflash, and all the other windows based flashing systems, but I couldn't get the driver to load...
I was using the dell recovery option
I was not able to install clockwork, because the phone was already not working before hand.
I tried a factory reset and different updates as "update.pkg" with the "recovery.img" as stated in the xda-wiki site.
Do you think the "old" files that have been on the sdcard can make problems?
should I use a clean sdcard? and if so, which files must all be on it, to get the dell alive again?

Related

[Q] Dell Streak Beyond Help???

Alright guys I am in desperate need of help!
I have a Dell Streak, I know it is the American version as I had a 3G connection on my provider (Fido), so it gets the bands the same as AT&T. I bought it from a local seller, so returning it to Dell is not an option
Problem: The only recovery IMG that doesn't give me a blank screen is Clockwork, but whenever I try to load any rom, it just gives me the Dell Logo.
No Roms work period, I can install the update zip but everything just hangs at the Dell Logo. Sometimes at the Dell Logo, the soft keys flash or the Logo does this weird purple thing like it will boot, but then it just keeps going in circles!
Only recovery that works is clockwork (v2.5.0.1)
I have tried atleast 5 others, have fastbooted, uploaded the stock recovery, but nothing works.
I have tried methods posted on various other sites, but I have no idea what my baseband is or any of that. I only had the phone for about 2 hours, and I wanted stock 2.1 on it as it was running a custom rom. I do not remember any specifics about the custom ROM except it was Froyo by DJ Steve.
Yes I have tried loading the same DJ Steve Rom, but nothing again just stuck at Dell Logo
I have also tried fastbooting and loading recoveries, but as I said all I get is the blackscreen. Only ClockworkMod works!
I dont know what other options there are in ClockWork that can help, and I dont want to mess it up further
I really like the phone but I cant use it !!
Any help would be awesome! Please guys I'm counting on someone to give me some help here please!
can probably sort this out for ya with some of my magic hackery drop into the #dellstreak irc channel on freenode and ill help out
same problem here
DJ_Steve said:
can probably sort this out for ya with some of my magic hackery drop into the #dellstreak irc channel on freenode and ill help out
Click to expand...
Click to collapse
please help me as well exactly same problem im facing with my dell streak...i had ur 1.3 version installed then for some reason i factory resetted to erase data...but after that phone is stuck at dell logo....then i tried putting ur version 1.1.1 but still of no use.......help...
I was through the same issue. I must have fastbooted/flashed everything I can download in every order.
I did manage to get it working once, but it had so many exceptions in the log that I figured I try the official dell rom.
The three simple fastboot steps and a factory reset got me out of it. Now I have a working device, a "clean install".
Now what this means going away from the DJ roms, I don't know but I don't care for now. I have a working device in 5 mins.
I hope it works that easily for you too. I'm going to stay away from flashing until something stellar.

[Q] Is this impossible?

I have a dell streak from rogers communications in canada. Its build 7921. I got the phone 3 weeks ago, rooted my phone using Android Ultimate or Android Universal, can't remember which one. Just last week the 2.2 Froyo update was released to Canadians with rogers. I downloaded the update OTA. I unrooted my dell streak and tried installing the update, did it a couple of times, everytime my dell streak couldn't get passed this blank screen.
So i put the froyo 2.2 update.pkg in my SDCARD, and reset my streak to factory settings. Than tried updating from the menu by using OPTION 2 "upgrade via. update.pkg" now i've tried this and a couple of other things many times but it wont go passed a lite blank screen. I've since than tried resetting to factory settings and it reboots after resetting to a DELL LOGO screen and stays there forever.
After reading a bunch of tutorials i download the 1.6 Update.pkg but its not for the same build as my phone. Regardless i put the 1.6 Update.pkg on my SDCARD and loaded up the MENU and tried upgrading via update.pkg using OPTION 2.
Again, it won't go passed this lite blank screen. I've tried a bunch of tutorials saying that i have to go into FASTBOOT. I can't go into FASTBOOT. Because my computer won't download the ANDROID 1.0 drivers. I have to computers with WINDOWS 7, i've tried on both and it wont download the drivers. I installed DELL PC SUITE, everytime i load up DELL PC SUITE at the bottom left it says "DISCONNECTED" I've went into Device Manager by right clicking "COMPUTERS" and manually tried installing it but i don't get the options a lot of users with the similar problems have been getting. SUCH AS from the drop down menu there should be "ANdroid phone" "Google inc" i don't get any of those options.
I believe i have the answer somewhat but i just need to put it in the right order, can someone please explain to me how to get my dell streak back to ORIGINAL 1.6 from ROGERS COMMUNICATIONS> thank you so much for anyone who reads
If i'm reading this right, your streak cant boot anymore currently right?
If i could I was going to ask if you could make a nandroid dump of 7921, I've never seen it before.

Black screen after selecting "Software upgrade via Update.pkg on SD card"

I got my Dell Streak as a replacement when my first one went out, it came with the 2.2 update. Everything was working fine and then one day during a call my Dell Streak rebooted and it stayed stuck on the Dell Logo, so I did a factory reset and now it hasnt worked ever since. I decided to try and install clockwork recovery to see if I can try to flash a new rom but it wont even load up when I select the option to Update from SD card, it just gives me a black screen, what can I do? I looked on the forum and I couldn't find anyone with a similar problem, thank you.
Use StreakMod Recovery (the recovery-v0.3.2.7-DoctorWFix.zip version) and read this:
Radimus’s Universal Guide to Flashing a ROM
themasterhook2000 said:
I got my Dell Streak as a replacement when my first one went out, it came with the 2.2 update. Everything was working fine and then one day during a call my Dell Streak rebooted and it stayed stuck on the Dell Logo, so I did a factory reset and now it hasnt worked ever since. I decided to try and install clockwork recovery to see if I can try to flash a new rom but it wont even load up when I select the option to Update from SD card, it just gives me a black screen, what can I do? I looked on the forum and I couldn't find anyone with a similar problem, thank you.
Click to expand...
Click to collapse
And you can't say you didn't look all over the forum and not find the problem because at least once a day a newbie posts with the same problem withouth doing a search

[Q] Streak Freeze and Crash accros Multiple Roms

So I upgraded my Dell Streak to StreakDroid some time ago and had been updating along the way as new versions came out. At around 1.9.0 my streak started crashing every which way. So I reverted back to the old version - no luck. Then I reflashed 1.9 still no go. My streak now crashes basically whenever I try do anything useful with it. Whenever I open Maps, Market, browse a page with any pictures, watch a video, or even think about using flash my streak freezes up and then capacitive buttons flash a few times and the Streak reboots. Often times it hangs at it the Dell Logo and reboots a few times before being able to get back into android. Sometimes it never even makes it back to android and I have to pull the battery.
I recently tried Farad's Ginger Streak, it was stable for a while but now has the exact same problem! (Yes I did the amss, dsp, gps flash)
I have run all of the Engineering tests in the Fastboot mode ( I was convinced it was the internal SD card for a while) but they all turn out fine.
Something interesting: Whenever I boot into fastboot mode it says TE Failed and something else in red then it looks like it tries again and finally gets to the "Wait for SD Detect" until finally booting to fastboot mode.
I am at end of my nerves at this point! I can only use my phone as a phone! Everything else crashes it! Please Help.
Thank You.
Please use the Q&A Forum for questions Thanks
Moving to Q&A
adrian.galindo said:
So I upgraded my Dell Streak to StreakDroid some time ago and had been updating along the way as new versions came out. At around 1.9.0 my streak started crashing every which way. So I reverted back to the old version - no luck. Then I reflashed 1.9 still no go. My streak now crashes basically whenever I try do anything useful with it. Whenever I open Maps, Market, browse a page with any pictures, watch a video, or even think about using flash my streak freezes up and then capacitive buttons flash a few times and the Streak reboots. Often times it hangs at it the Dell Logo and reboots a few times before being able to get back into android. Sometimes it never even makes it back to android and I have to pull the battery.
I recently tried Farad's Ginger Streak, it was stable for a while but now has the exact same problem! (Yes I did the amss, dsp, gps flash)
I have run all of the Engineering tests in the Fastboot mode ( I was convinced it was the internal SD card for a while) but they all turn out fine.
Something interesting: Whenever I boot into fastboot mode it says TE Failed and something else in red then it looks like it tries again and finally gets to the "Wait for SD Detect" until finally booting to fastboot mode.
I am at end of my nerves at this point! I can only use my phone as a phone! Everything else crashes it! Please Help.
Thank You.
Click to expand...
Click to collapse
Did you try the 2.3.3 Gingerbread ROM?
If nothing works then the internal SD card (2GB one) maybe faulty.
He mentioned testing the internal SD and that it reported no problems.
To the OP, has this occurred on stock ROMs as well?
I am currently running farad's 2.3.3 ginger rom.
As for the stock ROM I don't remember having the problem back in the day of stock 1.6 from dell but that was a looong time ago...
I was trying to go back to complete stock..but any instructions I find seem to be a bit shaky I tried just flashing the stock rom through streakmod recovery but it never booted(didn't really expect it to since I had to flash a new amss and dsp to get 2.3.3). I was thinking about going QDL but that doesn't flash the 1.6 if I remember correctly. I kind've want to send it in for warranty but I need to get it back to stock for that.
Thanks for taking intrest and helping.
Install the current version of your carrier's ROM on the Streak and try that rather than going all the way back to 1.6. This will allow for the following:
1. The recovery image, the baseband, and the software are all the same version.
2. Eliminates hardware as the source of your difficulties.
If the Streak functions properly under the carrier firmware you install, then you can safely eliminate hardware as the source of your problem, which means the software is the culprit. In that case, install Fards' ROM again and test it. It is possible that your Streak had a bad flash when putting GingerStreak on it.
I believe the directions given on the Dell Streak Flashing Guide on the Wiki might be helpful.
Did he factory reset at any time inbetween all those flashes?
Flashing rom after rom wont fix anything if it's the data that's the issue, custom roms dont wipe data as a general rule (they can, it's simply not scripted to on install as it's usually not required for updating the same rom but to a new version).
I didn't even think to ask that of him. Putting a stock ROM on the device does wipe everything though, so wouldn't he be at the same end point that a factory reset would be at?
A stock update will, but reading his posts i'm unsure he actually managed to get any stock update to complete as he was likely doing it wrong
If I had a penny for every time I factory reset my phone....
I can't tell you how many times I factory reset my phone between rom flashes but it didn't help any. I tried both the factory reset from the "black and white" and from within StreakMod. I have cleared the Dalvik Cache and the batter stats and the entire cache partition. I have run fix permissions out the wazoo. And it never really helped any.
Anyway I just installed the latest stock AT&T Rom (unfortunately they are only at 2.2.2) as suggested by Strephon (thanks for the wiki link by the way that place is amazing! How is it I never ran across it in all my time with the streak...)
The phone seems ok...but so did all the other ROMs when I first installed them. Any ideas on how to "stress test" the device short of installing stuff from market and trying to do everything?
Thanks for all this help by the way you guys are being awesome.
Well nevermind...that didn't take long at all. It is giving me the same problems as before. It is freezing, flashing LEDs and rebooting a few times. It made it into android for a sec while it said "checking SD card for integrity" in the status bar then rebooted again and finally booted into android.
If you're having this problem even with a stock ROM, I believe you have a hardware related problem, and that it was simply coincidence that it happened shortly after upgrading to custom ROMs.
adrian.galindo said:
Well nevermind...that didn't take long at all. It is giving me the same problems as before. It is freezing, flashing LEDs and rebooting a few times. It made it into android for a sec while it said "checking SD card for integrity" in the status bar then rebooted again and finally booted into android.
Click to expand...
Click to collapse
If its not under warranty, I would look on these forums for a disassembly guide and replace the internal sd card. I replaced mine with a 4 gig just for the heck of it.
Alright I guess I will I call Dell tomorrow and see if I can't get it fixed/replaced.
According to the warranty site I should still be under warranty.
I'll post back once I contact dell. Thanks for helping out so much!
Success
Called Dell and they next-dayed me a new streak. Runs just fine. I guess it was a hardware problem after all.
Now Last time I upgraded my streak from stock I had to go through a whole bunch of hoops (QDL, then some intermediate stock roms then streakmod and finally DJ_Steve)
Is this still the recommended path to 2.3.3 or has a better way come around since?

[Q] [q] going to learn! Even if i brick it!

So...I welcome all the NOOB comments but in reality I'm hoping to learn from the wise ones in this field. I bought a Dell streak for learning purposes (own an MotoAtrix) so that I can really get behind the weels of learning android the meant it was meant to be FREE so here's my problem so far with with the dell streak. Since it got updated to the ATT 2.2 build 353 it has been restarting on it's own any time after 4-6 mins of real usage. I can leave it on it's own charging or just on standby and no issues but it freezes and resets itself to then hang on the Dell Logo before the colorful Dell Logo. Now here's the steps I've tried to resolve. like i said I want to learn not a solution to my problems.
I tried first the simple get in and reset from the Settings screens. reset still issues.
Then I tried a hard reset and still issue.
3.) I tried uploading the "Update.pkg" and then it tells me Update.pkg.dec out of date error 7....resets back to 2.2
after 5 mins of usage resets on own and hangs on dell black and white logo.
keep in mind sometimes the hang is so big I have to do a battery pull for at least half hour to get it back (makes me think that there's something going on with flash memories sort of like bios on a main computer)
replace battery restart and back to 2.2 reset okay tried to root with superoneclick 1.7 and it gives me this as I tried to root...and keep in mind I've tried both way trying to get the password first and then doing the super rage root.
GET UNLOCKED CODE SCRIPT
SuperOneClick v1.7.0.0
Killing ADB Server...
OK
Starting ADB Server...
* daemon not running. starting it now on port 5037 *
* daemon started successfully *
OK
Waiting for device...
OK
Preparing to copy nv_data.bin to sd...
OK
Copying nv_data.bin to sd...
/efs/nv_data.bin: No such file or directory
OK
Pulling nv_data.bin...
OK
Reading nv_data.bin...
Unlock Code: OK
then I went ahead and tried to root.....and got this message...
so no luck still having issues reseting..so I went on to the next step...MULTIFLASHER RECOVERY TOOL v.08 wich by the way is super sweet for someone to come up with this....but I do this still (SR #11) option and still once it resets it hangs in the Dell black and white logo screen. I guess another half to an hour battery pull. Hopefully I've given enough info or detail for someone to guide me in the right direction. as the next step from this is getting more android devices to root and modify to learn the process better before I start hopefully someday writing my own rom. Thanks Everyone!
Read this post all the way through:
http://forum.xda-developers.com/showthread.php?t=1292859
Basically, flash the recovery for a stock rom, i.e. 354
upgrade from update.pkg
See if this fixes your issue.
Going to try this as it has been sitting on standby with out a battery for about an hour now so hopefully it will start no probs will post results from there. Thank You Much will reply once I have results in the AM
UPdate...
SO I tried your suggestion and I'm stuck at the point of adding the Drivers manually, (which may be the reason why flash and the rooting didn't work to begin with since it's not recognizing the device in the port that is connecting to. I've tried all 4 ports on this toshiba but guessing that I'm running a 64 OS also may be the reason for the issues. but I've tried adding the Qualcom HS USB Diagnostic device 9002 and I get the following error.
Driver is not intended for this platform and for some reason it always wants to assign driver for Qualcomm Diagnostic device 1937, if you know the manf of your device please contact ... yeah right like DELL will know how to fix this issue. So once I hit close it just gives it a Com14 or Com# depending on what port is plugged in.
64-bit OS has nothing to do with it, since I can successfully run Fastboot commands on my 64-bit Windows 7 laptop without issues.
I believe your best approach is to intall Dell's sync software from Dell.com if you haven't already done so. That has the proper drivers for the Streak as well as creating the registry entries for the drivers. Once installed you actually can uninstall the sync software if you wish and the drivers will remain.
After that, do NOT run SuperOneClick or ANY one click rooting solutions. The recommended procedure is to copy Superuser.zip to the external SD, then flash Streakmod Recovery. Complete instructions and the Superuser.zip file can be downloaded here. Too many issues have been caused by one-click solutions, while the Superuser.zip/Streakmod Recovery method works flawlessly.
reinstalling the sync method...
I had already installed the sync software from dell and it was not connecting before I tried all the other methods I even tried reinstalling and have the program try to self fix install errors. So I'm going to uninstall completely and then reinstall see if that works. off tomorrow so i'm going to be burning the midnight oil to get this fixed am i crazy to think this is fun...? or is it the nerdiness in me that finds the challenge of restoring a hanging on a dell logo unstable 2.2 on a dell streak fun?
If I read correctly on the link that you posted, in order for me to do the streakmod recovery, I must have the streak rooted, now here's a problem with that since the computer hasn't been able to install the drivers I haven't been able to root the streak, and it keeps reflashing itself at boot to stock recovery so I don't get custom recovery boot. I will keep trying and post any updates or resolved issues in the hope that this can also help anyone out there. Thanks for all the imput I appreciate it!
Chamo4u2 said:
If I read correctly on the link that you posted, in order for me to do the streakmod recovery, I must have the streak rooted, now here's a problem with that since the computer hasn't been able to install the drivers I haven't been able to root the streak, and it keeps reflashing itself at boot to stock recovery so I don't get custom recovery boot. I will keep trying and post any updates or resolved issues in the hope that this can also help anyone out there. Thanks for all the imput I appreciate it!
Click to expand...
Click to collapse
Rooting and custom recovery are two separate things. You need a custom recovery to root using superuser.zip. You said it keeps rewriting the recovery when you reboot. I take it you have been able to flash recovery on it? If so, flash StreakMod again and instead of rebooting, pull the battery when finished. Put the battery back in and hold the volume keys (both) while powering on the device. Choose option 2 and you'll boot into streakmod. From there you should be able to flash superuser.zip and/or a custom rom. Note: Nearly all, if not all, custom roms are prerooted.
If you have flashed a custom recovery, what makes you think you have driver problems?
well...I tried the Multirecovery tool to try to get the Streakmod recovery on but when I tried to retry to load the streakmod.zip I couldn't get the other files on the sd but only the option to load from .pkg so I was under the assumption since I couldn't get the custom flash tool to read the zip i wanted to load that it didn't work. but here I go again. another thing I'm trying to start fresh I just formatted the sd card and I'm going to start fresh. will update once I try the next step. Going to load the right files onto sd then streakmod with multirecovery tool and then try to boot into streadroid by pulling the battery out and not letting it self reboot.
Under the advanced option in streakmod is an option to mount your sd card. Choose it and your sd card will appear in windows explorer.
You do not have to have root to flash and use StreakMod - you do have to flash it and then either reboot using the fastboot command and go right into recovery mode or do a battery pull and restart.
some reading:
Using StreakMod
Prevent overwriting of custom recovery
So...update...I tried to multirecovery tool option 11 Streakmod recovery in fastboot mode it kept giving me this message cant upload/admin user/... then it would proceed to succesful... so thinking that it successceded so I figure lets try this one more time load from sd update.pkg
message given was...
Assert failed: !less_than_int(1297160324. getprop("ro.build.date.utc"))
E:Error in /sdcard/update.pkg.dec
(Status 7)
E:Can't mount CACHE:recovery/log
E:can't open: recovery/log
it restarted gave me the good ol white and black dell then the multicolor flash and then hanged on the white dell logo for 10 mins before i decided to pull the battery and see what now.
UPDATE: i did a battery pull for 20 mins restarted and it finally booted into froyo 2.2 (att rom) hmmm...? now to finally root to a more stable and better rom let the rooting and modding begin! hopefully this wont be an issue still wondering why it said error on this and status 7 anyone?
here's the problem with doing that. Something is putting such a drain on the phone that by the tim i have to boot if I don't give it a good five to ten mins to reset when I do reset it hangs on the dell screen or when I try to boot into a flash recovery mode it only gives me the stock recovery screen....? confused at this point where to go from this point. but if I have to brick I have to brick and rebuild again here's the current numbes.
android version 2.2
baseband version GAUSB 135331-US
Kernel 2.6.32.9 perf
OEM version GAUSB 135331
Build 15697
without touching it or using any features that would use the GPS it hasn't reset for over an hour 1:45 time on to streak mod preferably something more stable than the ATT Rom
I tip my hat to you. I am happy to see someone wanting to genuinely learn how to mod their streak without being spoon fed every answer. I have been getting sick of seeing all the incompetencies on the Streak forums. Thank you for brightening my evening with your desire to learn.
Good luck in your Streaking endeavours.
Sent from my Dell Streak using XDA App
Only way to learn is to actually do something...you can't learn to fly if you don't jump, but I'm pretty sure that when people slam into the ground I'm sure they had more imput on how to stay in the air longer or eventually to not slam back into the ground...Question if I change the rom that I put in the sd card and relabel it as update.pkg with the stock recovery will that give us bad results aka as BRICKING the phone my question really is the rom more like the OS on a pc system and the recovery more like a bios?? reason why I'm asking is this streak is so unstable at times that I have to do battery pulls for hours before I can get a full restart. So I wanted to load a rom in there and restore from update.pkg but start with a rom that doesn't use as much system such as 1.6 to see if the reset comes from having a 2.2 that from what I've read ATT never tested enough to send out. to see if I could actually use it or if it's hardware causing all the restarts (guessing a bad internal sim) from what I've read. And thank you to everyone's imput that has made me learn a ton about this device. hopefully someday I can use it as my main device but working in a market where I'm required to have a working cell for straight 9 hours means I'm pushed to the awesome atrix wich I have to say it's a tough lil phone. Again thank you and to streaking I go!
so the Streak has gone streaking...
Apparently is not what we were doing wrong but we really had a bad streak The cpu was overheating anytime it had real heavy load on it and it will shutdown and reset over and over and over as it kept restarting everytime it needed to cool down so DELL AMAZINGLY HAS STEPPED UP and sent me a replacement device! since the STREAK is no longer being replaced they are sending me a Venue HEY I could complaint but the fact that it was out of warranty and they are doing everything in power to replace the unit wich should arrive soon is the only reason why I'm not continuing on working on the streak but!!! streak and Venue look like they are carrying the same software so ON TO A MORE RELIABLE PHONE AND MORE LEARNING THANK YOU FOR EVERYONE AND THEIR IMPUT! I can't wait till I have a flashed Rom at work and people say WAIT MY ANDROID DOESN'T DO THAT! SO ON TO LEARNING OTHER THINGS BY READING! ANY GOOD GUIDES TO READ OVER ALL PLEASE PLACE YOUR " YOU SHOULD READ THIS TO LEARN MORE ABOUT THE WORLD OF ANDROID DEVELOPING"

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