Hi, I have an htc titan and I live in Italy; I bought it from expansys because here in not on sale yet..My problem is this: when I plug the headphones ( any brand from htc to something else) I'm not able to receive or make phonecalls but I can receive and send sms and the very strange thing is that this happens only with my operator ( TIM) but not with my wife's (Vodaphone). I went to a TIM shop and I've tried new simcards but nothing has changed...Htc cstumor service told me to try to uninstall all the apps I've installed to see if someone of them is causing the problem...what do you think? I am the only one on earth to have this kind of problem...???
Thank you!
Can anybody hell me??
diavolo71 said:
Hi, I have an htc titan and I live in Italy; I bought it from expansys because here in not on sale yet..My problem is this: when I plug the headphones ( any brand from htc to something else) I'm not able to receive or make phonecalls but I can receive and send sms and the very strange thing is that this happens only with my operator ( TIM) but not with my wife's (Vodaphone). I went to a TIM shop and I've tried new simcards but nothing has changed...Htc cstumor service told me to try to uninstall all the apps I've installed to see if someone of them is causing the problem...what do you think? I am the only one on earth to have this kind of problem...???
Thank you!
Click to expand...
Click to collapse
Is the sound still coming out of the speakers of the phone?
diavolo71 said:
Can anybody hell me??
Click to expand...
Click to collapse
I can't Hell you but i guess i can help you LOL j.k
Well, there is a few thing you need to check.
1. Set all region to Italy
2. Make sure TIM has the required Freq for Titan, EU Titan would be fine, not sure about AT&T one
3. Use Connection Setup to get the phone automatically set up.
4. yes, like ktdan1 said, check the speaker.
5. Describe more about the error. You should do a little video.
First of all thank you for your hell!!
Well, there is a few thing you need to check.
1. Set all region to Italy
2. Make sure TIM has the required Freq for Titan, EU Titan would be fine, not sure about AT&T one
3. Use Connection Setup to get the phone automatically set up.
4. yes, like ktdan1 said, check the speaker.
5. Describe more about the error. You should do a little video.
1.The phone is already setted on Italy and usually ( i mean without the headphones plugged in ) is working fine..
2. I don't know how can I check the right Tim Freq for Titan and believe me the Tim customer service I don't think is able to know that..
3. I used the automatically set up
4. When the headphones are plugged in the speaker of the phone is not working...I mean the sound comes out of the headphone..
The point is that when I plug the headphones is like I lose the connection but not totally infact the bar is full of signal, i can receive and send sms but when I dial a number the phone call doesn't start and nobody is able to call me...
Another strange thing is that If I dial a number without the headphones I can make a call and then I can plug the headphones without any problems..is like the headphones are blocking just the start of the call...
As you know the headphones is also the antenna for the radio and even if I'm not a technician maybe that's could be the reason...
As I told you with my wife's simcard from vodaphone this problem doesn't happen..And I tried other simcards alway from Tim and some problem!
Please ask me anything you need to know to try to solve the problem..I'm sorry for the video..when I have a little more time I'll try to do it ( I have a 3 months old son and believe me having time for a cellular now is like looking for water in the desert..but I need to solve the problem beacuse I work with my smartphone..)
Ciao!
Giovanni
diavolo71 said:
First of all thank you for your hell!!
Well, there is a few thing you need to check.
1. Set all region to Italy
2. Make sure TIM has the required Freq for Titan, EU Titan would be fine, not sure about AT&T one
3. Use Connection Setup to get the phone automatically set up.
4. yes, like ktdan1 said, check the speaker.
5. Describe more about the error. You should do a little video.
1.The phone is already setted on Italy and usually ( i mean without the headphones plugged in ) is working fine..
2. I don't know how can I check the right Tim Freq for Titan and believe me the Tim customer service I don't think is able to know that..
3. I used the automatically set up
4. When the headphones are plugged in the speaker of the phone is not working...I mean the sound comes out of the headphone..
The point is that when I plug the headphones is like I lose the connection but not totally infact the bar is full of signal, i can receive and send sms but when I dial a number the phone call doesn't start and nobody is able to call me...
Another strange thing is that If I dial a number without the headphones I can make a call and then I can plug the headphones without any problems..is like the headphones are blocking just the start of the call...
As you know the headphones is also the antenna for the radio and even if I'm not a technician maybe that's could be the reason...
As I told you with my wife's simcard from vodaphone this problem doesn't happen..And I tried other simcards alway from Tim and some problem!
Please ask me anything you need to know to try to solve the problem..I'm sorry for the video..when I have a little more time I'll try to do it ( I have a 3 months old son and believe me having time for a cellular now is like looking for water in the desert..but I need to solve the problem beacuse I work with my smartphone..)
Ciao!
Giovanni
Click to expand...
Click to collapse
I see your problem now. Because the same thing happened to me. Can't confirmed yet but i was able to call somebody yesterday with the Headphone on, but the sound come out very crappy with a lot of "bzzzzzz" sound, also the sound of weak signal or something like that. But believe me, we are on the same boat. I used to see my Titan refuse to make a call, like when i dial a number, it just automatically end that call, and everyone who try to call me will receive "tut tut tut tut" rapidly.
I will try to investigate this thing out.
I thought you wasn't able to hear anything from the phone
Ohh is good to know that I'm not alone in this world!!!
Yes I have the same tu tut tu...
As I wrote I can send and receive sms with headphones in, can you?
The italian htc customer service really don't know anything about it! they always confuse the tytn with the titan!! after specyfing what telephone I have they told me to unistall all the apps that I have...but I dind't do it 'cause I'm quite sure this is not the problem...
Anyway, how can it's possibile that we're the only two unlucky guys with this problem?
diavolo71 said:
Ohh is good to know that I'm not alone in this world!!!
Yes I have the same tu tut tu...
As I wrote I can send and receive sms with headphones in, can you?
The italian htc customer service really don't know anything about it! they always confuse the tytn with the titan!! after specyfing what telephone I have they told me to unistall all the apps that I have...but I dind't do it 'cause I'm quite sure this is not the problem...
Anyway, how can it's possibile that we're the only two unlucky guys with this problem?
Click to expand...
Click to collapse
Just wait for it. Probably because Titan is not well known at Italy and it isn't released yet?
I think this is a Hardware Issue somehow, because the headphone that HTC gives us is the same as the one i used on the HD7 and it perform without anyproblem on HD7.
I will contact one of the old HTC American Tech Support who used to help me and i will ask him about it.
I also have a strange carrier related problem.. I used to have Norwegian Chess and no problem at all, but now I've changed to Telenor and got a new simcard.. Now, when I call people that have other carriers than Telenor, like my friend got Tele2, I get the calling tone thru the back speaker.. It's really loud and it's getting on my nerves.. Seems like the Titan really hates simcards?
Still nothing?
diavolo71 said:
Still nothing?
Click to expand...
Click to collapse
I am asking HTC right now, wait for my old technican guy.
Hey, I'm writing just to tell you that today I got the new update (Firmware Version: 20104 - Radio Software: 03.17 - Boot Loader-version: 2.1) but nothing has changed...
Bye!
Hi, finally I got a solution...I bought a bluetooth headphones...
Related
ok I got a Tmobile 4.00.10 ROM inside my O2XDA with 4.21 radio and I found this bug just today... when my unit is CHARGING via the USB cable WITH THE SCREEN OFF, my friend sent me an SMS, I dont receive it at all. The unit just wake up and run the Activesync program to sync with the computer. If I remove the cable, everything goes back to normal again.
those with the Tmobile ROM 4.00.10, can you guys please help me verify this??? CHARGE your unit WITH THE SCREEN OFF and get someone to send you an SMS, and if its confirmed that the SMS dont go through, we got some serious issue here...
WE CANT BE POSSIBLY CHARGE THE XDA WITH THE SCREEN ON ALL THE TIME!!!!!!!!!!!!!!!!
Just did a quick test and I got my SMS with no problems. But I do have T-Mobile service with a T-Mobile radio stack. Perhaps this makes a difference.
well, maybe with Tmobile service with Tmobile radio stack doesnt face this problem...I am using Tmobile ROM with 4.21 radio stack on an O2 XDA, I wonder does it really make a difference..
hey..
Im having the same problem and I have the TMobile ROM and Tmobile Radio Stack...The sound alert works, but the screen will not turn on at all..any one else having this problem?
Re: hey..
ignignokt said:
Im having the same problem and I have the TMobile ROM and Tmobile Radio Stack...The sound alert works, but the screen will not turn on at all..any one else having this problem?
Click to expand...
Click to collapse
I think that's the way it is in WM 2003 - the screen does not light up for SMS notifications. A battery saving feature?
It is by design that alerts do not wake the unit up completely in WM2003. The only thing that does so is a phone call. Everything else just triggers an alert. Personally, I like it, because I don't whip my phone out for every SMS or email I get.
cool
thanks for the replies..i didnt think it was a serious problem..but just something to get used to from using wm2002
i think you guys misunderstood what i am saying
what i am saying is, you wont get any SMS coming in when you charge with a USB activesync cable with your screen turned off...
try it guys!!
Hi guys/girls
Have a XDA which has a very strange problem, I have signal, can send and take texts (Vodafone and Orange networks tested) but can not take or make a call, sometimes the phone will ring and then after about 5 sec's it will cut off and I will have missed call, I have tried to take the call but it say unable to take the call (have not yet got it to call out), now the Orange sim I use has GPRS and I get the little G up for about 2 sec's then it's gone again, so anyone had this problem before and can point me in the right place to get this fixed.
Also I got the phone like this so I know no histroy.
Info on phone
Rom 3.17
Radio 4.21
I'm guessing this is a hardware problem so any link's or pic's of the radio side of the XDA might help me to see if something has come loose or might need resoldering.
Many thanks
I too have a simlar problem
The XDA I have came with the Special Edition Rom v1.2 on it
I put in a vodaphone sim I know works and it allowed me to dial out - only to cut off as soon as it seemed to make a connection. So I tried to diel to it to get a message about a system error.
I tried an O2 new pay as you go sim and had the problem of the G2 symbol appearing and disappearing on me.
Anyone out there got any clues ?
Owlfandbg, this sounds to me like a blocked phone, I have been sold 2 phones in the past that did the same and found out they had been subject to insurance claims and blocked from all networks.
any ideas how I find out if the phone is blocked
and is there anything I can dan do about it?
If your radio stack is before 4.21 you can use xda manipulator to "manipulate" the imei which will then give you network access. I must qualify this by stating that interfering with the imei in the UK renders you liable to 5 years in jail plus a huge fine if you get caught.
This is really frustrating! :evil:
The signal on my phone shows good reception, but meanwhile the phone is off. When people call me, they get forwarded to my voice mail, although the phone never rang in the first place!
Does anyone else have this problem, and better yet... how do you fix it?
Thanks!
when you ask the same question in more then one forum all you get is
that you push out a question which may not have been answered yet
and thereby limit the posiblity of the person seeking help ever
being found by somebody who got answers
please dont! think of the children
have you checked the divert setting in the "phone" control panel, perhaps it is set to forward all calls to voicemail??
if you can make outgoing calls, then it is a call forwarding problem.
This used to happen to me also, and also happend to my friend using an mpx. We also were both on Tmobile in the states so I thought it was some network problem either on tmobiles end or PPC. However this has not happened to me since I upgraded to the 1.72 rom
Rudegar, that was an honest mistake... first time I post on here.
As for the phone problem, this happens on its own. For example, I'd have my phone on, use it, then hang up. The phone now is still on, but 'off the hook'. A while later someone would call and get forwarded to my voice mail because the phone is off... on its own. I don't know if I'm explaining this well enough but that's what's happening. I will try upgrading, but how does one do that?
Thanks!
no problem happens to the best of them or so they've told me
Hi folks, can anyone please help me with this problem?
My brother in law has asked me to look at his S740. He has tried several o2 SIM cards (UK) in this phone but always gets told there is no signal.
Not only that, but there is a symbol where the strength meter should be that isn't documented in the user guide.
He has also tried my o2 (3G) sim and a Vodafone sim, both UK.
Any advice gratefully recieved. We have tried several hard resets also.
Thanks
This means it's looking for signal. My guess: Still SIM-locked?
.-ombre-.
Jerry-S said:
Hi folks, can anyone please help me with this problem?
My brother in law has asked me to look at his S740. He has tried several o2 SIM cards (UK) in this phone but always gets told there is no signal.
Not only that, but there is a symbol where the strength meter should be that isn't documented in the user guide.
He has also tried my o2 (3G) sim and a Vodafone sim, both UK.
Any advice gratefully recieved. We have tried several hard resets also.
Thanks
Click to expand...
Click to collapse
Not sure if it's SIM locked as there is a menu to select which carrier to use.
It reads the SIM correctly and sets it all up for o2, but just doesnt get any signal.
Does anyone know where the GSM antenna is on these? Maybe its a bad connection.
UPDATE:
I've had a mail back from HTC that recommends I send it in for repair, lol.
Now do I take it they are robbing buggers or do I take it that the icon is an indicator of a hardware fault??
Hmmmm, dilemma. lol
Are there any more suggestions on what it may be?
Has anyone successfully taken one of these apart?
it may be because of a hardware error...try to connect to a wifi network...if it impossible to find a wifi network then it is due to a harware problem.Most likely because the FR coaxial cable is out of its possision...download the service manual and see how to fix it.
sasiskas said:
it may be because of a hardware error...try to connect to a wifi network...if it impossible to find a wifi network then it is due to a harware problem.Most likely because the FR coaxial cable is out of its possision...download the service manual and see how to fix it.
Click to expand...
Click to collapse
Hi sasiskas, it conects fine to my wireless network at home. I take it from your response that the cable serves a double purpose.
I downloaded the service manual so I could take a look, but only got as far as removing the 4 screws at the back. lol, I couldn't figure out how to get it off, lol
I'm still stuck at the assumption that it is indeed SIM locked, and so will try to find a suitable card to try out.
Jerry-S said:
Hi sasiskas, it conects fine to my wireless network at home. I take it from your response that the cable serves a double purpose.
I downloaded the service manual so I could take a look, but only got as far as removing the 4 screws at the back. lol, I couldn't figure out how to get it off, lol
I'm still stuck at the assumption that it is indeed SIM locked, and so will try to find a suitable card to try out.
Click to expand...
Click to collapse
Try contacting with your phone's provider (shop,e-bay seller whoever it is) and ask him details about the sim.Good luck.
hey
im getting the same issue on my girlfriends rose
the hardspl is out now and i have tried to flash the rom to see if this helps but nothing as of yet, it could be the radio rom its self as i have a touch pro and when i first got it it was the same till i flashed a cooked rom onto it, its now working fine for me,
if i find out how to fix this i will leave ya a post
stone81 said:
hey
im getting the same issue on my girlfriends rose
the hardspl is out now and i have tried to flash the rom to see if this helps but nothing as of yet, it could be the radio rom its self as i have a touch pro and when i first got it it was the same till i flashed a cooked rom onto it, its now working fine for me,
if i find out how to fix this i will leave ya a post
Click to expand...
Click to collapse
Thanks. I have tried the same but just keep getting a vender ID, (lol spelling), error.
I would appreciate any input whether you have success or not, it just may spark an idea off.
I cant get in touch with any sales or provider as it was gifted to my bro in law. He's not that bothered about it but would like to have it working if he can.
Thanks folks.
Hey! I think I know the solution to your problem...I had exactly the same problem when I hardReseted my phone.
Go to "Start-settings-Phone-Band Select"
and then select
1.Network type : Auto
2.Band Type : "Euro" if you live in Europe, "US" if you live in USA , or "Japan" if you live in Japan.
Good luck...Let us know if it worked!
sasiskas said:
Hey! I think I know the solution to your problem...I had exactly the same problem when I hardReseted my phone.
Go to "Start-settings-Phone-Band Select"
and then select
1.Network type : Auto
2.Band Type : "Euro" if you live in Europe, "US" if you live in USA , or "Japan" if you live in Japan.
Good luck...Let us know if it worked!
Click to expand...
Click to collapse
Yes that is a good suggestion because the phone will display that icon if it can't find a *usable* network, be it that the SIM doesn't allow it or if the bands don't match the selection on the phone or the bands are not usable by the phone hardware etc.
I would suggest downloading & running HTC Field Test (fieldtest.exe) with & without a SIM installed, with each network & band setting & see if it shows any towers or signal. (Normally you want Auto for both but you may not have that option or you might prefer to set to a KNOWN working band to conserve battery & minimize searching) If should show something even without SIM or with SIM lock because it's supposed to support emergency calls either way. If it shows signals with SIM but you still have same no service icon then it's likely SIM locked (although the phone should alert you to that fact) so odds are the phone hardware, rom or settings do not support whatever signals are available to you. (Btw if field test shows N/A for all the values you need to app unlock your phone)
Hope that helps.
Bill
can you share a link with HTC Field Test?Thnx
Search is your friend.
http://forum.xda-developers.com/showthread.php?t=393781
Hey all I'm having a very similar problem.
Had my HTC for some months now but in the past few days I've found that my network signal is becoming very unpredictable.
I'm also on O2 and I used to have a pretty contstant H (I presume HSDPA) connection.
Howeever im finding now the phone with go from H to 3G to GPRS to E to no signal in the course of 5 mines and round and round again!
Its very annoying as it means I cant make / received calls or texts fluently and even cut me off on a phone call too.
However usually on phone calls it will keep me connected ok till I hang up and then go to no signal.
I've checked the wireless and it is picking up networks..
Any other suggestions? I will try the field test tomorrow...
PS I know its not the network as my work blackberry is O2 and is not having this issue..
Cheers in advance!
Well, just to close my input on this thread.
I tried various ROM's available from this site and none worked.
I did try the band selection settings but still a no go.
I did have limited success but overall, nothing. The phone has now gone back to the person who asked me to look into it and to my knowledge he is going to sell it to one of these phone reclaim companies.
I did check and one place, I think through the post office, is offering £80 ish so not bad I suppose.
Anyway, thank you to all who have made suggestions and wotnot. Personally I'm still happy with an old Nokia 6300 and my Wizard (Mini-S)
Thanks folks.
I have a G925A AT&T version - unlocked. I've been using it on Straight Talk for the past year with no problems. Switched to T-Mobile last week and everything seems to have been going fine. However my husband has had issues where nearly every time he calls me, he hears very loud buzzing-static when I answer the phone and I just hear silence on my end. But the call always goes through when he tries a second time. We thought it was his cell phone (Huawei Honor 8) having problems but today he called me from his landline at work and he heard the exact same loud buzzing-static noise while I got silence. So it has to be something with my S6 Edge. I've searched online and am coming up empty and I can't even figure out if it must be a setting I need to change for T-Mobile or maybe my phone is going bad?
sparksofember said:
I have a G925A AT&T version - unlocked. I've been using it on Straight Talk for the past year with no problems. Switched to T-Mobile last week and everything seems to have been going fine. However my husband has had issues where nearly every time he calls me, he hears very loud buzzing-static when I answer the phone and I just hear silence on my end. But the call always goes through when he tries a second time. We thought it was his cell phone (Huawei Honor 8) having problems but today he called me from his landline at work and he heard the exact same loud buzzing-static noise while I got silence. So it has to be something with my S6 Edge. I've searched online and am coming up empty and I can't even figure out if it must be a setting I need to change for T-Mobile or maybe my phone is going bad?
Click to expand...
Click to collapse
hi . i had the same issue with mine but its not your phone its your provider and or location,regards..
joecool666 said:
hi . i had the same issue with mine but its not your phone its your provider and or location,regards..
Click to expand...
Click to collapse
Hmm - were they able to fix it? Sounds like I'll have to go in to T-Mobile and talk to them, then. This can't go on - it's literally every other phone call and the sound is so loud my husband is afraid it's going to damage his phone.
sparksofember said:
Hmm - were they able to fix it? Sounds like I'll have to go in to T-Mobile and talk to them, then. This can't go on - it's literally every other phone call and the sound is so loud my husband is afraid it's going to damage his phone.
Click to expand...
Click to collapse
i know its very annoying, you might find a booster on the play store, sorry i cant be more of help. but if i find anything to help i will let you know. regards.