Caller hears loud buzzing when I answer phone - Galaxy S6 Edge Q&A, Help & Troubleshooting

I have a G925A AT&T version - unlocked. I've been using it on Straight Talk for the past year with no problems. Switched to T-Mobile last week and everything seems to have been going fine. However my husband has had issues where nearly every time he calls me, he hears very loud buzzing-static when I answer the phone and I just hear silence on my end. But the call always goes through when he tries a second time. We thought it was his cell phone (Huawei Honor 8) having problems but today he called me from his landline at work and he heard the exact same loud buzzing-static noise while I got silence. So it has to be something with my S6 Edge. I've searched online and am coming up empty and I can't even figure out if it must be a setting I need to change for T-Mobile or maybe my phone is going bad?

sparksofember said:
I have a G925A AT&T version - unlocked. I've been using it on Straight Talk for the past year with no problems. Switched to T-Mobile last week and everything seems to have been going fine. However my husband has had issues where nearly every time he calls me, he hears very loud buzzing-static when I answer the phone and I just hear silence on my end. But the call always goes through when he tries a second time. We thought it was his cell phone (Huawei Honor 8) having problems but today he called me from his landline at work and he heard the exact same loud buzzing-static noise while I got silence. So it has to be something with my S6 Edge. I've searched online and am coming up empty and I can't even figure out if it must be a setting I need to change for T-Mobile or maybe my phone is going bad?
Click to expand...
Click to collapse
hi . i had the same issue with mine but its not your phone its your provider and or location,regards..

joecool666 said:
hi . i had the same issue with mine but its not your phone its your provider and or location,regards..
Click to expand...
Click to collapse
Hmm - were they able to fix it? Sounds like I'll have to go in to T-Mobile and talk to them, then. This can't go on - it's literally every other phone call and the sound is so loud my husband is afraid it's going to damage his phone.

sparksofember said:
Hmm - were they able to fix it? Sounds like I'll have to go in to T-Mobile and talk to them, then. This can't go on - it's literally every other phone call and the sound is so loud my husband is afraid it's going to damage his phone.
Click to expand...
Click to collapse
i know its very annoying, you might find a booster on the play store, sorry i cant be more of help. but if i find anything to help i will let you know. regards.

Related

Phone Rings but I Only get the last of the rings

OK...
VZW-6800
Rom 3.22 (non-kitchen)
Radio 3.42.30
Not an issue with the rom or radio just background info. When I call my phone from the house or another person cell it rings 2-3 times and on the 3rd ring my phone will ring but on the 4-5 I will miss the call. I loose a lot of time to catch the call in this delay.
Is there a fix for this or do others have the same issue. Verizon said they cannot extend my ring time and I found the have this issue when I went to a PDA phone from my Razor cell phone...
Any Advice....
parcou said:
OK...
VZW-6800
Rom 3.22 (non-kitchen)
Radio 3.42.30
Not an issue with the rom or radio just background info. When I call my phone from the house or another person cell it rings 2-3 times and on the 3rd ring my phone will ring but on the 4-5 I will miss the call. I loose a lot of time to catch the call in this delay.
Is there a fix for this or do others have the same issue. Verizon said they cannot extend my ring time and I found the have this issue when I went to a PDA phone from my Razor cell phone...
Any Advice....
Click to expand...
Click to collapse
Sounds like reception. You probably already tried *228. Has this been a problem after flashing several different ROMS/Radios?
I have done the *228 but only to update my roaming #2. I do not know what they mean by update the programming so I skip that.
No this issue does have to do with the rom update I noticed this when I first got the phone when it was all factory. This was when I called Verizon to see if my ring time could be increased. They said no...
parcou said:
OK...
VZW-6800
Rom 3.22 (non-kitchen)
Radio 3.42.30
Not an issue with the rom or radio just background info. When I call my phone from the house or another person cell it rings 2-3 times and on the 3rd ring my phone will ring but on the 4-5 I will miss the call. I loose a lot of time to catch the call in this delay.
Is there a fix for this or do others have the same issue. Verizon said they cannot extend my ring time and I found the have this issue when I went to a PDA phone from my Razor cell phone...
Any Advice....
Click to expand...
Click to collapse
I don't know if this is the best advice, but it would offer a possibly working solution.
I remember someone saying about slot-cycle index settings, the delay of how often a cell phone polls the tower for incoming calls, can be changed.
You might be able to lower this in hopes of catching a call quicker... I don't know the (adverse) effects of doing so, you would have to ask around I suppose.
Do some research and ask before even attempting to change these PST settings.
After all, it may be a reception issue.
P.S. also watch the phone when you call it, you might have the vibrate, then ring option enabled... that delays the actual audio ring until after a few vibrations.

[Q] Randomly not recieving calls etc

Greetings from sunny ???? notts
Been a long time lurker, but now i am in need of some help.
Had the galaxy s2 for a couple of weeks now and most of the time it works great. but occasionaly it will not recieve calls or sms. i get no notifications of missed calls, voicemail messages etc. to the caller it just goes straight to voicemail. A few hours later i get all? the sms come in at once, sometimes a voicemail notification but no missed calls. when this happens i have a good signal and am able to call out.
Its definately not because i was using data services at the time and not lack of signal.
I have rooted the phone, but still with a stock rom (ke7 ?)
Anyone got any ideas ?
The handset ? The sim card ? or the network ?
All the best
have fun
rich
dik64 said:
Greetings from sunny ???? notts
Been a long time lurker, but now i am in need of some help.
Had the galaxy s2 for a couple of weeks now and most of the time it works great. but occasionaly it will not recieve calls or sms. i get no notifications of missed calls, voicemail messages etc. to the caller it just goes straight to voicemail. A few hours later i get all? the sms come in at once, sometimes a voicemail notification but no missed calls. when this happens i have a good signal and am able to call out.
Its definately not because i was using data services at the time and not lack of signal.
I have rooted the phone, but still with a stock rom (ke7 ?)
Anyone got any ideas ?
The handset ? The sim card ? or the network ?
All the best
have fun
rich
Click to expand...
Click to collapse
i have the same issue as you ...
the only solution that i found is to set my phone is GSM MODE only but you will loose your 3g/h data and only use EDGE
dik64 said:
Greetings from sunny ???? notts
Been a long time lurker, but now i am in need of some help.
Had the galaxy s2 for a couple of weeks now and most of the time it works great. but occasionaly it will not recieve calls or sms. i get no notifications of missed calls, voicemail messages etc. to the caller it just goes straight to voicemail. A few hours later i get all? the sms come in at once, sometimes a voicemail notification but no missed calls. when this happens i have a good signal and am able to call out.
Its definately not because i was using data services at the time and not lack of signal.
I have rooted the phone, but still with a stock rom (ke7 ?)
Anyone got any ideas ?
The handset ? The sim card ? or the network ?
All the best
have fun
rich
Click to expand...
Click to collapse
Lo Rich. Miggy round?(private joke)
Was wondering, was the phone on charge when it missed the calls/texts?
it could be any number of things, really. if your sim card is not fairly new i would replace it just to be on the safe side. you might try hard resetting your phone (which will delete all your info so back it up first) and starting over.
do you have any apps that block data connections at various times? if so i would delete that app and use the phone for a few days without it to see if the issue goes away.
have you flashed a different radio? if so, try the one that matches your rom, or try the newest one you can find.
there are many possible causes, but if i were in your position i would hard reset it and not install any apps that might interfere with your connection to the network and i would make sure my sim card was fairly new. if the issue still persists you might try asking for an exchange if possible.
If upu have the phone on GSM only then incoming calls go directly to voicemail when data bursts are happening (which is often). So switch to 3g to fix.
If you're not on GSM then I have no idea, maybe no signal in that area...
Thanx
Ok theres possibly been a development with this.
But first a big thanx to all your suggestions, and my response to them.
Seems a bit pointless having such a device then crippling some of it just to get the basic phone part to work. although switching to gsm only may be a temporary solution.
Fault occurs either on charge or not.
Fault has occured whilst at home where all data connections are disabled and wi-fi exclusively used. I havent tried flashing a different radio yet, but it is still on the latest ?? ke7 ? firmware. Sim card was brand new a couple of weeks ago.
So gsm only wont help, but as above when at home i use wi-fi.
Now i spoke to my network, talk mobile a few days ago, they say it will take more than 5 days for their IT dept to contact me to try and sort this ! as i can still make calls they dont see it as a major fault ??? Looks like customer care is not important to them.
I have also spoke to the company i purchased from(wish i hadnt as customer DISatisfaction appears high on their list of prioritys)mobiles.co.uk. I was speaking to someone at their Fullfillment team yesterday about getting another handset sent out, but for some reason i couldnt finish arranging it yesterday. Then early yesterday eve one of their guys rang me back out of the blue to say he had been looking into my fault and had found something not quite right with the original connection they had set up. He was honest enough to admit it was a bit beyond his knowledge and was getting someone from the connections dept to help him. they are going to re-do my connection and for me to wait 24hrs for this to be sorted and hopefully it should be ok after that. All credit to Leeroy at mobiles.co.uk.
The only problem now is other than getting someone to ring me every 1/2hr, how do i know if its working or not ?
I guess the best i can do is leave it a while and see if i get any more complaints that people cant get hold of me.
Once again many thanx for all your suggestions, i will update this when i am confident it has or hasnt been fixed.
many thanx
have fun
rich
this happens to me perhaps every other day
i get a txt saying so and so called but left no message
my reception is fine and my phone has been sitting in one place on 3 bars
i call the person and they said they tried to call and it went straight to voicemail
the txt arrives instantly so i am putting up with just calling people back as its not very frequent
plus i have 1200 mins so i need to use them!
I have the same problem and I believe mine has something to do with the way the towers handle the switch from 3g to edge. You said you get a text message showing a missed call, I think that would be usefull to me also until we can get this fixed. Are you using google voice to get your sms, if not what?
I have the exact same problem, and it's beginning to interfere with my work. The HSDPA signal here is very weak. So I switched it to GSM only, which resolved my signal problem, but I keep missing calls. All I get is a sms saying that I missed a call. Would my problems be solved if I had full HSDPA signal the entire time? You said that calls are missed when data bursts are happening on GSM only? I almost never receive a call the first time. Only after ~3 attempts would they get a hold of me.
Any help would be very much appreciated.

Titan big problem...

Hi, I have an htc titan and I live in Italy; I bought it from expansys because here in not on sale yet..My problem is this: when I plug the headphones ( any brand from htc to something else) I'm not able to receive or make phonecalls but I can receive and send sms and the very strange thing is that this happens only with my operator ( TIM) but not with my wife's (Vodaphone). I went to a TIM shop and I've tried new simcards but nothing has changed...Htc cstumor service told me to try to uninstall all the apps I've installed to see if someone of them is causing the problem...what do you think? I am the only one on earth to have this kind of problem...???
Thank you!
Can anybody hell me??
diavolo71 said:
Hi, I have an htc titan and I live in Italy; I bought it from expansys because here in not on sale yet..My problem is this: when I plug the headphones ( any brand from htc to something else) I'm not able to receive or make phonecalls but I can receive and send sms and the very strange thing is that this happens only with my operator ( TIM) but not with my wife's (Vodaphone). I went to a TIM shop and I've tried new simcards but nothing has changed...Htc cstumor service told me to try to uninstall all the apps I've installed to see if someone of them is causing the problem...what do you think? I am the only one on earth to have this kind of problem...???
Thank you!
Click to expand...
Click to collapse
Is the sound still coming out of the speakers of the phone?
diavolo71 said:
Can anybody hell me??
Click to expand...
Click to collapse
I can't Hell you but i guess i can help you LOL j.k
Well, there is a few thing you need to check.
1. Set all region to Italy
2. Make sure TIM has the required Freq for Titan, EU Titan would be fine, not sure about AT&T one
3. Use Connection Setup to get the phone automatically set up.
4. yes, like ktdan1 said, check the speaker.
5. Describe more about the error. You should do a little video.
First of all thank you for your hell!!
Well, there is a few thing you need to check.
1. Set all region to Italy
2. Make sure TIM has the required Freq for Titan, EU Titan would be fine, not sure about AT&T one
3. Use Connection Setup to get the phone automatically set up.
4. yes, like ktdan1 said, check the speaker.
5. Describe more about the error. You should do a little video.
1.The phone is already setted on Italy and usually ( i mean without the headphones plugged in ) is working fine..
2. I don't know how can I check the right Tim Freq for Titan and believe me the Tim customer service I don't think is able to know that..
3. I used the automatically set up
4. When the headphones are plugged in the speaker of the phone is not working...I mean the sound comes out of the headphone..
The point is that when I plug the headphones is like I lose the connection but not totally infact the bar is full of signal, i can receive and send sms but when I dial a number the phone call doesn't start and nobody is able to call me...
Another strange thing is that If I dial a number without the headphones I can make a call and then I can plug the headphones without any problems..is like the headphones are blocking just the start of the call...
As you know the headphones is also the antenna for the radio and even if I'm not a technician maybe that's could be the reason...
As I told you with my wife's simcard from vodaphone this problem doesn't happen..And I tried other simcards alway from Tim and some problem!
Please ask me anything you need to know to try to solve the problem..I'm sorry for the video..when I have a little more time I'll try to do it ( I have a 3 months old son and believe me having time for a cellular now is like looking for water in the desert..but I need to solve the problem beacuse I work with my smartphone..)
Ciao!
Giovanni
diavolo71 said:
First of all thank you for your hell!!
Well, there is a few thing you need to check.
1. Set all region to Italy
2. Make sure TIM has the required Freq for Titan, EU Titan would be fine, not sure about AT&T one
3. Use Connection Setup to get the phone automatically set up.
4. yes, like ktdan1 said, check the speaker.
5. Describe more about the error. You should do a little video.
1.The phone is already setted on Italy and usually ( i mean without the headphones plugged in ) is working fine..
2. I don't know how can I check the right Tim Freq for Titan and believe me the Tim customer service I don't think is able to know that..
3. I used the automatically set up
4. When the headphones are plugged in the speaker of the phone is not working...I mean the sound comes out of the headphone..
The point is that when I plug the headphones is like I lose the connection but not totally infact the bar is full of signal, i can receive and send sms but when I dial a number the phone call doesn't start and nobody is able to call me...
Another strange thing is that If I dial a number without the headphones I can make a call and then I can plug the headphones without any problems..is like the headphones are blocking just the start of the call...
As you know the headphones is also the antenna for the radio and even if I'm not a technician maybe that's could be the reason...
As I told you with my wife's simcard from vodaphone this problem doesn't happen..And I tried other simcards alway from Tim and some problem!
Please ask me anything you need to know to try to solve the problem..I'm sorry for the video..when I have a little more time I'll try to do it ( I have a 3 months old son and believe me having time for a cellular now is like looking for water in the desert..but I need to solve the problem beacuse I work with my smartphone..)
Ciao!
Giovanni
Click to expand...
Click to collapse
I see your problem now. Because the same thing happened to me. Can't confirmed yet but i was able to call somebody yesterday with the Headphone on, but the sound come out very crappy with a lot of "bzzzzzz" sound, also the sound of weak signal or something like that. But believe me, we are on the same boat. I used to see my Titan refuse to make a call, like when i dial a number, it just automatically end that call, and everyone who try to call me will receive "tut tut tut tut" rapidly.
I will try to investigate this thing out.
I thought you wasn't able to hear anything from the phone
Ohh is good to know that I'm not alone in this world!!!
Yes I have the same tu tut tu...
As I wrote I can send and receive sms with headphones in, can you?
The italian htc customer service really don't know anything about it! they always confuse the tytn with the titan!! after specyfing what telephone I have they told me to unistall all the apps that I have...but I dind't do it 'cause I'm quite sure this is not the problem...
Anyway, how can it's possibile that we're the only two unlucky guys with this problem?
diavolo71 said:
Ohh is good to know that I'm not alone in this world!!!
Yes I have the same tu tut tu...
As I wrote I can send and receive sms with headphones in, can you?
The italian htc customer service really don't know anything about it! they always confuse the tytn with the titan!! after specyfing what telephone I have they told me to unistall all the apps that I have...but I dind't do it 'cause I'm quite sure this is not the problem...
Anyway, how can it's possibile that we're the only two unlucky guys with this problem?
Click to expand...
Click to collapse
Just wait for it. Probably because Titan is not well known at Italy and it isn't released yet?
I think this is a Hardware Issue somehow, because the headphone that HTC gives us is the same as the one i used on the HD7 and it perform without anyproblem on HD7.
I will contact one of the old HTC American Tech Support who used to help me and i will ask him about it.
I also have a strange carrier related problem.. I used to have Norwegian Chess and no problem at all, but now I've changed to Telenor and got a new simcard.. Now, when I call people that have other carriers than Telenor, like my friend got Tele2, I get the calling tone thru the back speaker.. It's really loud and it's getting on my nerves.. Seems like the Titan really hates simcards?
Still nothing?
diavolo71 said:
Still nothing?
Click to expand...
Click to collapse
I am asking HTC right now, wait for my old technican guy.
Hey, I'm writing just to tell you that today I got the new update (Firmware Version: 20104 - Radio Software: 03.17 - Boot Loader-version: 2.1) but nothing has changed...
Bye!
Hi, finally I got a solution...I bought a bluetooth headphones...

Problem during calls the other person can not hear me

I have had the phone since launch and I have just started to get this problem happen 3 or 4 times a day now.
It has come to the point where I make calls on my old Nokia work phone.
Does anyone else have this problem?
It happens to me on reciveing calls or making them , the other person can not hear anything but I can hear them fine.
I am going to try and return my phone for a exchange tommorow.
i had the opposite problem, sometimes i cant hear who's calling me but they can hear me. The strange thing is that this problem disappeared when i changed my carrier from Vodafone Italy to Wind Italy.

[Q] call quality after rooting

Hi!
I just rooted my SGS3 today and I noticed that some friends of mine had some problems hearing me during the call. I made some other phone calls and my friends confirmed the problem.I did the phone calls under a good network coverage. I'm new to android and I wanted to ask if someone else had the same problem or if there is a solution for it.
Thanks,
No not at all i highly doubt rooting your phone assuming everything was done correctly could have any impact in call quality, mine is fine.
I noticed my call quality is crap today. Not sure when it started, but it's bad. I'm testing by leaving myself voicemails on my work number. I'm starting from a seated position and the call was clear enough, but as soon as I start walking around it gets very badly garbled to where you can't make out what was said. I put the sim back in the galaxy nexus and quality was fine, so I don't think it's the network, also I have full bars.
Is it possible something could be causing interference to the S3 and not the Gnex?
Yes I am rooted, and yes I'm pretty sure that has nothing to do with it.
Was data on at the time? If so, disable and test.
Try another modem or firmware with different modem.
Sent from my GT-I9300T using xda premium

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