RingCentral app and SMS messages - Android Q&A, Help & Troubleshooting

I am having a problem on Android that I can't figure out. I use the RingCentral service for my home phone, unrelated to my Android phone.
When a caller leaves a voicemail for me at RingCentral, I receive a SMS message on my Android phone. The RingCentral SMS is sent from [email protected] where the X's are the phone number of the caller.
The X phone number matches a phone number for a friend in my Android contacts. However, the [email protected] is no where in the contact record for that person.
My SMS app is empty. No retained messages. Whenever I get a direct SMS from that contact, it now shows as being from [email protected] rather than that person's contact record name: First Name, Last Name. This is annoying because I use Tasker to read the name of the SMS sender. Instead of reading the name, it reads me all of the numbers at ringcentral dot com.
It seems this has to be related to a cache or something, but can't figure it out. Any ideas?

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[Q] SMS Conversation show number instant of contact ?

Do you have an idea why some of my SMS conversation show the number instant of the contact ?
I even tried to create a NEW conversation using the contact, as soon as the SMS is sent, the contact is gone and I only see the number.
Both the working and the non-working have the same number format xxx-xxx-xxx
Thanks!
Just an update.
When I receive a new SMS from the non-working user, the notification bar show his name, but in the SMS, it still only show the number.
Tried to update contact to x-xxx-xxx-xxxx or (xxx) xxx-xxxx or x (xxx) xxx-xxxx ... still not working...
I tried to erase the contact and re-create it from the "Create contact" option with-in the SMS... samething !

Change SMS reply to number?

Basically I'm trying to get my Wife/teens to stop using carrier text messaging without having to explain to them how to use two different applications to send texts.
Doesn’t have to be Google voice, really any app that will act as the default messaging app and when texts come in over the Verizon number and they reply to the text the recipient gets the “free” text number to respond to will work – Gvoice just seemed like the easy choice.
I've done quite a bit of research and cannot seem to find a clear answer so I'm hoping someone here had come across this. What I'm looking to do is change the reply-to number that gets sent to text message recipients from the default messaging app, Go SMS or Handcent SMS. What I do NOT want to do is have two separate text messaging apps. I want all texts to come from one application.
The idea here is to avoid paying Verizon text messaging charges and eventually block carrier text messaging altogether by using Google voice to send/receive all SMS.
Ideally this is how it would work - When a friend sends me a txt using my Verizon number I get a notification. I click reply and then press send and one of two things happens:
1. Instead of sending the text over Verizon’s network the text automatically sends it through Google voice and my friend sees my Google voice number and replies to it, essentially encouraging them to use the new phone number but seamless from my perspective.
2. Another alternative is to send the text message over Verizon’s SMS network but have the reply-to number be my Google voice number so when they reply it will go through Google voice.
While #1 will more quickly reduce the number of text messages sent through the carrier network what's most important is I'm using the same app for all texting.
I don't mind purchasing an app that can do this either.
I using a rooted Galaxy Nexus if that helps.
no app can do what u want sorry

Phone not link my sms or contact calling :(

Ok, here is my problem. My conutry code is 505, I have my contact list, if I received an sms it will show the number not the name in my contact, so I discover that is when a Contact write to me some time (think is a network related stuff) it adds an +505 to the number I have in contact, so my phone does not link that sms to my contact. And If I tried to fix adding the +505 to the contact number it now shows the name in sms, but when they called me....it shows just the number...its a little confusing. Is there a way to fix that?

[Q] I'd like 'Default' phone numbers to appear first?

Hello Members
Does anyone know, or has noticed that even if I pick a contacts mobile number and make it the 'default' in the phones address/contacts book, if then go to type an SMS message entering the persons name in the 'To: ' it still won't pick the 'default' number in it's listings first, but choose the landline number of the contact as first number in the drop down.
It's important if you want to use an app for Sending SMS messages on the new Smartwatch 2, as doing so will send the message to the landline number.
Any ideas please.
Kind regards
Livio
liviococcia said:
Hello Members
Does anyone know, or has noticed that even if I pick a contacts mobile number and make it the 'default' in the phones address/contacts book, if then go to type an SMS message entering the persons name in the 'To: ' it still won't pick the 'default' number in it's listings first, but choose the landline number of the contact as first number in the drop down.
It's important if you want to use an app for Sending SMS messages on the new Smartwatch 2, as doing so will send the message to the landline number.
Any ideas please.
Kind regards
Livio
Click to expand...
Click to collapse
A quick fix would be to split it and create 2 contacts one for the mobile and one for the landline. Not ideal but its a workaround.

How to have a text from 2 numbers show as being from 1 contact

I receive text messages from an application at work. The number from the application is a 5-digit "Source ID". I put that 5-digit number in a contact called "WORK APP TEXT", and the text shows as being from that contact.
The problem. The system now sends from two different Source ID's. I added the 2nd number to the WORK APP TEXT contact, but I still get 2 different conversations in my messaging app. I tried to create 2 contacts (one with each of the numbers) and merge them. They both show in the text app with the merged contact name, but still 2 separate conversations.
The time the texts are received are critical as one will be the INITIAL and the second will be the RESOLVED and I really need to see them in one thread.
I'm frustrated I haven't been able to solve this. Please help!! Thanks.

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