Hello guys. I got my sgs2 with stock firmware 2.3.3 two weeks ago. I was able to set up every account flawlessly except for my exchange office email. It keeps displaying 'set up could not finish/ Cannot connect to server'. All my entries are correct and my network too is good. I tried connecting on my former device, samsung vibrant, and worked flawlessly. So also on some other devices i tried. I have read in this forum several solutions and inhave tried them all. Connect through wifi , using the exchange account under 'accounts and sync ', using 'edge' only type of connevtivity , i have also updated to stock 2.3.5 and still having the same problem. I dont want to change the email apk as some did and will prefer using the stock email app (not third party app)
Please, does anyone having any idea on getting my exchange account to connect on the sgs2? I need to sync my exchange contacts, mails and calender. Will appreciate every response to solving this problem.
Thanks guys
Sent from my GT-I9100 using XDA App
Please guys, I am still waiting for anyone that has a clue about solving this problem. It will be highly appreciated.
Sent from my GT-I9100 using XDA App
I know you don't want to use a third party app but your problem may be on the administrator side of your account. Try the demo of Touchdown Exchange and see if that works. If it does, then you know it's a samsung problem.
Btw, there is a limit to the number of phones you can add to your email account with exchange. Each time you put on a new rom, it treats this as a new phone. Through owa or outlook, check how many mobile devices are registered to your account.
Setup for Office 365 Exchange Account (Small Business)
I just got my SGS2 today and tried setting up my Office365 Exchange account.
I ran into issues, getting a similar error message to OP.
The solution was:
1st Screen
- on the 1st setup screen, fill in username and password
- choose "Manual Setup"
- when asked what type of account, choose "Exchange Activesync"
2nd Screen
- there are 3 fields: a) Domain:user name b) Password c) Exchange Server
a) format is domain\user name (i.e. whatever.com\[email protected])
b) already filled in
c) normally, server address is m.outlook.com when using Office365. Samsung dares to be different - you need to find your actual server address, not the generic one.
Go to this address to get details for filling in these fields: http://help.outlook.com/en-us/140/dd936215.aspx
Once I accepted the various activation messages, an error message flashed very briefly, but then sync was established and I synced very quickly.
I think the message was: "Cannot open connection with server due to security error", but I can't be sure
I ignored that error message, as sync seems to be working perfectly, with "push" activesync.
This was discussed on the Office 365 forum. Here's the link: http://community.office365.com/en-us/f/160/t/5282.aspx
I realise you may not have Office 365 Exchange, but I'm posting this in case it may be of help in some way.
P.S. Must say, I'm very chuffed that Samsung's native Exchange client supports Tasks and SMS sync, in addition to the standard options. SMS Sync seems faster than it was on HD2...
thanks guys. I really appreciate all the responses. I have tried out the solutions provided . I installed the touchdown app and it worked straight away. my mails, calendar, contacts & talks sync completely.
I also read through the links provided above and really never made any error initially on setting up my exchange account. Though I still followed through the steps/settings for exchange setup and still encountered the problem. one thing I like to clarify is that I am not sure if the server in my office is 'office 365' has being explained on that site. I think we use the exchange 2007. if the exchange server type is the issue, will using one if the email apk posted under themes and apps section work for me if installed? Because, I really will prefer using a stock email app. or is there any other way I can get the stock email app to work without giving me those error messages?
Also, will installing one of the custom roms get it working?
Related
i have a problem connecting my tab to the company server, i can't use the e-mail through the exchange, i put the same parameters like my HTC mobile but nothing work, it always said the server need to change my security setting and nothing happened after that.... any help
as an exchange admin, i know there could be a ton to this. they could limit it to client certs, could be limits on your number of devices activated,or just wrong settings or ssl certs. its a loaded question unfortunately.
it was from the application equipped with the tab
the problem solved by installing the Touchdown HD for Tab... it is working fine now and I can get my mails, contacts and calender... It is so obvious, the problem coming from the exchange application coming with the Tab and i hope Samsung can come over this problem soon...
Free app on amazon appstore today is an email client (enhanced email) that allows exchange... just a few hours left, though...
Have any Office365 users successfully added their email account to the phone? I am able to add the account but it continually prompts me to update the security settings. It does this even after activating email as a device administrator. When I click the okay button in the security popup message nothing happens and the message reappears within seconds.
I have no problems adding non-Office365 ActiveSync accounts and I also have no issues adding my Office365 account to any of my other android devices. It appears that something between Samsung's email client and Office365 don't mesh. I've followed this guide to no avail. I've also deleted and recreated the default ActiveSync Device Policy on my O365 account with no luck.
This sucks because my job requires me to sync multiple email accounts, most hosted on O365. This rules out using Touchdown (which works fine with O365). Ugh! Hate to have to return this phone because of this.
FWIW, there is also a post over at O365 forums on the topic:
http://community.office365.com/en-us/f/160/p/57616/211378.aspx#211378
Yes.
I use enhanced email and have it configured just fine.
Give it your credentials for autosync. It will likely fail. Once it does, edit username to \[email protected]
You may have to change the servers as well. I have to use m.outlook.com rather than that of my company's. Works like a charm.
Sent from my SGH-T999 using xda premium
Yeah, I'm not a fan of Enhanced Email's interface. I prefer the native one. But thanks for the suggestion.
I do have it currently working with no issue for the last few hours. You can read the O365 thread for what was done. No idea why it worked but it did for me.
Hi all. Having been with yahoo for many many (often tiring) years, sadly this isn't a new thing, it's something that comes and goes seemingly based on the whims of yahoo deciding to change their settings, potentially to try to herd users onto their (awful) mail app. Anyway, problem:
All of a sudden, my account (yahoo plus, imap) and my mothers (yahoo basic, pop) have stopped receiving emails on our 2 android phones (samsung S3 with latest ICS, & HTC wildfire with whatever was before ICS, respectively). I've read a number of forums with various suggestions, including:
- clear the app cache
- change to a different server: most suggest imap.mail.yahoo.com but others suggest imap.n.mail.yahoo.com, imap.android.mail.yahoo.com, one suggests using IMAP4 (don't know how to select this)
- delete account & reinstall
None of these work. Peversely, I AM getting emails through on imap.mail.yahoo.com, but very intermittently. I'll notice that, e.g. overnight, I'll have gotten most of yesterday's, but if i click for a manual refresh it'll fail. Likewise if I set myself up for imap.mail.yahoo.com, it'll check the settings & be ok, but then give a connection error.
My mum's phone is a slightly different problem: she can log in fine through the internet, but her username/password combo fails for pop access through the stock email app. She's a .co.uk address, & i'm wondering if this is the reason for the problem. I suspect it's just that yahoo is having a problem.
Any thoughts appreciated for both of these - potentially connected - problems.
Cheers
Dez
p.s. previous suggestioons pages:
http://forum.xda-developers.com/showthread.php?t=1105010
http://forum.xda-developers.com/showthread.php?t=398799
yahoo answers cache thing
http://www.arclab.com/products/amlc/list-of-smtp-and-imap-servers-mailserver-list.html
Address any prompts or issues you see when signing in on a desktop before trying to sign in on a third-party email app, then send a test message.
Sign in to Yahoo Mail from a web browser.
Compose a new email and add your own address in the "To" field.
Send the email.
Wait up to five minutes to see if it arrives.
Confirm app is configured with the correct POP settings or IMAP settings for Yahoo Mail. Sometimes even if the info seems correct, the data the app saved could be corrupt or contain hidden invalid characters. Delete your Yahoo account from the app and re-add it to be sure. If you need specific instructions for your app, contact its manufacturer.
Regards,
J Wick
I recently solved a real pain of an email issue I was having, and wanted to pass along the experience. I had tried searching these forums for several days, but didn't quite find my problem, and didn't find the solution all in one place. With that in mind, I'm hoping this information helps someone, even if a bit of it may be covered in other threads (sorry if so).
I had upgraded recently to JB 4.1.1, and was having a lot of problems getting my corporate/exchange email account to work. The calendar and contacts would work sometimes, and the email never got past the "waiting for sync" screen. Anytime the calendar and contacts would work, they would break after a reboot of the phone.
I also found that sometimes exchange account would stick around after it stopped working, and other times it would disappear (from the Android settings > accounts list) completely. I had set the accounts up both through the stock email app, and through a third - party email app (Enhanced Email, a good app).
I tried deleting and recreating the accounts, with varying settings (port numbers, accepting all security certificates, etc.). Later on, I went to my company's online web access for Exchange, and deleted all the mobile connections so that it would create a new connection for my current phone and ROM. I recreated the account (for what seemed like the 50th time) after that. Still no good.
The thing that made the difference: I finally read a tip somewhere to force stop the (stock) email client, and clear its cache and data. After that, the email app needed to be set up again, but email synched for the first time since I installed this ROM, and my calendar and contacts work reliably. It's been several days and reboots, and no further problems have come up.
I hope this helps someone, and again, apologies if the information is duplicative. I couldn't find it all in one place, and was really beating my head against the wall trying to find a fix.
buzban said:
I recently solved a real pain of an email issue I was having, and wanted to pass along the experience. I had tried searching these forums for several days, but didn't quite find my problem, and didn't find the solution all in one place. With that in mind, I'm hoping this information helps someone, even if a bit of it may be covered in other threads (sorry if so).
I had upgraded recently to JB 4.1.1, and was having a lot of problems getting my corporate/exchange email account to work. The calendar and contacts would work sometimes, and the email never got past the "waiting for sync" screen. Anytime the calendar and contacts would work, they would break after a reboot of the phone.
I also found that sometimes exchange account would stick around after it stopped working, and other times it would disappear (from the Android settings > accounts list) completely. I had set the accounts up both through the stock email app, and through a third - party email app (Enhanced Email, a good app).
I tried deleting and recreating the accounts, with varying settings (port numbers, accepting all security certificates, etc.). Later on, I went to my company's online web access for Exchange, and deleted all the mobile connections so that it would create a new connection for my current phone and ROM. I recreated the account (for what seemed like the 50th time) after that. Still no good.
The thing that made the difference: I finally read a tip somewhere to force stop the (stock) email client, and clear its cache and data. After that, the email app needed to be set up again, but email synched for the first time since I installed this ROM, and my calendar and contacts work reliably. It's been several days and reboots, and no further problems have come up.
I hope this helps someone, and again, apologies if the information is duplicative. I couldn't find it all in one place, and was really beating my head against the wall trying to find a fix.
Click to expand...
Click to collapse
Hi there, I think im glad i found this thread although not sure it will help with my corporate mail problem. My problem exists only with contacts not syncing from my corporate exchange account. My mail and calendar is ok just no contacts sync.
You mention to force stop the stock email client, can you advise the steps and exact name of the process? Do you mean in manage apps - All - Email ? I cant seem to stop that process its all greyed out.
Any help would be greatly appreciated, due to my role i really need my exchange contacts to sync.
Cheers,
Hi guys,
My experience is different.
If you have problems to sync your email you need to clear all previous mobile connections from outlook (via outlook web access) and set up your account from zero on the device.
Quick question why do you use a third party email client? Do you have Samsung device? Got the same problem and had to move to a asop (CM10)
Samsung email client and exchange doesn't work well since the original Galaxy.
Regards
Sent from my GT-P1000 using Tapatalk 2
solution for me
For me what solved was a solution I found in another post here in the forum: http://forum.xda-developers.com/showthread.php?t=1774978&page=2
In summary:
"Settings --> Data Usage --> Menu --> and check Auto Sync Data
Try setting up Exchange account again and you'll see the prompt to activate a Device Administrator this time. "
Simply put, trying to get my Hotmail account working on my Note has been a nightmare. I've tried every app I can find and none seem to work with anything other than POP3. The stock eMail client on ICS 4.0.4 *kinda* works with the exchange server, with the problem of having to scroll to the bottom of every single eMail and click on "Load More Details". The way it handles combined view is also clunky and awkward. This is obviously unacceptable. Is this fixed in JB? Do I need to install a custom ROM? I read that the HTC Sense-based ROMs don't have this issue. All I want is to have IMAP/Exchange access to both my Hotmail and GMail accounts smoothly running in one app, and for some reason it's damn near impossible.
Nobody knows how to get email running properly on Android? For something that is so simple on an iPhone, Google/Samsung have really dropped the ball on one of the most basic and universal requirements of a smartphone.
Have you tried maildroid?
Sent from my SAMSUNG-SGH-I717 using xda premium
Try K9mail. Its free. It also does IMAP too.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
i just use the stock email app. the yellow one. works fine since gingerbread
Tried Maildroid. Tried K9. Hotmail will only work as POP3, I've tried every setting possible for IMAP or Exchange and it just doesn't work. Stock eMail works with Exchange but I have to scroll to the bottom of the message through all the HTML code and click "Load More Details" on every email before I can read it. Apparently this is a new safety feature in Samsung products, possibly starting (and ending?) with ICS, I'm not entirely sure, but it stinks. My only option appears to be using separate dedicated clients for Hotmail and Gmail. The grouping is also clunky with "combined view" in the stock eMail app, requiring 3 clicks and scrolling to the bottom of each message in order to read a single Hotmail message. Insane.
Can anybody verify if the "Load More Details" issue is fixed in any or all of the JB roms? This seems to be an issue isolated to newer Samsung phones running ICS and it's hard to find any info on it.
skinblues said:
Tried Maildroid. Tried K9. Hotmail will only work as POP3, I've tried every setting possible for IMAP or Exchange and it just doesn't work. Stock eMail works with Exchange but I have to scroll to the bottom of the message through all the HTML code and click "Load More Details" on every email before I can read it. Apparently this is a new safety feature in Samsung products, possibly starting (and ending?) with ICS, I'm not entirely sure, but it stinks. My only option appears to be using separate dedicated clients for Hotmail and Gmail. The grouping is also clunky with "combined view" in the stock eMail app, requiring 3 clicks and scrolling to the bottom of each message in order to read a single Hotmail message. Insane.
Can anybody verify if the "Load More Details" issue is fixed in any or all of the JB roms? This seems to be an issue isolated to newer Samsung phones running ICS and it's hard to find any info on it.
Click to expand...
Click to collapse
Hmmm. I don't have to scroll.to the bottom and hit load more details on mine. Get 20 - 50 emAils a day through exchange. Have you checked your settings? There is one for a size limit that my be causing your problem.
I will check and see what it is.
from a galaxy far far away....
Here you go.
from a galaxy far far away....
Tried that already, doesn't work. Still need to click on "load more details" for every single email. Like I said, I read somewhere that this is a new security feature and we're supposed to just deal with it. Something about how they don't want images to be autoloaded because it confirms to phishers that the email has been viewed. I'd like to know if this is also the case with custom roms, or is it just a security "feature" from Samsung? Also, exchange is not working properly, seems that even the stock email is acting as POP3. Again, this is for Hotmail, which as I understand is more complicated to configure than other services because of the limitations by Microsoft or something.
I would appreciate any input from people that have experienced this issue, especially if they found a fix. I was trying to avoid rooting my phone and flashing a custom ROM but this may just be the tipping point...
I use enhanced email. When you set up the account, enter your email address and password and select "manual setup"
On the set up screen make sure for iser name you use your email address for the server use m.hotmail.com
Just follow the rest of the setup and you will have it
It is a paid app, but ir works with no worries. I have my corporate mail, live mail and outlook.com mail set up as push and it works great.
Hope this helps
Sent from my SAMSUNG-SGH-I717 using xda premium
Replace exchange activesync with POP3 ONLY
Sent from my SAMSUNG-SGH-I717 using xda premium