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Got a strange problem with my new T-Mobile G2 (HTC Hero) ...
If I try setting up & syncing my Exchange email I get all sorts of error messages ranging from username/password incorrect (when I know it isn't) to a long winded one "Your Microsoft Exchange Server account does not have permission to synchronize with your current settings. Contact your Exchange Server administrator" ...
Previously the same Exchange server (2010) was used to sync email via the MS Exchange application on an iPhone and also a XDA.
I'm guessing there is a bug or anomaly with the Exchange application on the T-Mobile rom (it incidentally came shipped with the latest 2.73.110.26 October rom) as I downloaded and successfully set-up/synced my email using the TouchDown v4.0.0008 application - and also using another Exchange application (Contacts Sync) from Wryke.
I've spoken to the Server admin, who has done what he can, but he's thinking (as I am) that there is a problem with the built in app ...
Oh, and am I right in thinking that because it has come shipped with the latest (2.73.110.26) rom then I can't flash a custom rom at this time ?
Anyone have any suggestions ?
Cheers
Mark
mark.peters said:
Got a strange problem with my new T-Mobile G2 (HTC Hero) ...
If I try setting up & syncing my Exchange email I get all sorts of error messages ranging from username/password incorrect (when I know it isn't) to a long winded one "Your Microsoft Exchange Server account does not have permission to synchronize with your current settings. Contact your Exchange Server administrator" ...
Previously the same Exchange server (2010) was used to sync email via the MS Exchange application on an iPhone and also a XDA.
I'm guessing there is a bug or anomaly with the Exchange application on the T-Mobile rom (it incidentally came shipped with the latest 2.73.110.26 October rom) as I downloaded and successfully set-up/synced my email using the TouchDown v4.0.0008 application - and also using another Exchange application (Contacts Sync) from Wryke.
I've spoken to the Server admin, who has done what he can, but he's thinking (as I am) that there is a problem with the built in app ...
Oh, and am I right in thinking that because it has come shipped with the latest (2.73.110.26) rom then I can't flash a custom rom at this time ?
Anyone have any suggestions ?
Cheers
Mark
Click to expand...
Click to collapse
I had the same issue yesterday when I forgot to check the box "This server requires an encrypted SSL connection". I've never had to check this box before when we ran Exchange 2007 but we moved to Exchanged 2010 yesterday just before a reset the exchange account on my Hero.
Give it a try, it may work
thecastlefordkid said:
I had the same issue yesterday when I forgot to check the box "This server requires an encrypted SSL connection". I've never had to check this box before when we ran Exchange 2007 but we moved to Exchanged 2010 yesterday just before a reset the exchange account on my Hero.
Give it a try, it may work
Click to expand...
Click to collapse
You are a star ... after a bit of a fiddle with some settings, and your suggestion it worked !!!
Thanks for your help
Mark
exchange 2010 + htc hero - which settings ?
I was wondering, which settings do you have on your exchange 2010 server ?
On exchange 2003 it worked flawlessly (almost), but on exchange 2010 I keep getting the "failed to create account..".
Initial login seems to work fine, but after selecting what to sync it fails.
I dont have a paid SSL certificate, only a self-signed one, but I dont imagine that causing too many problems (or am I wrong?).
Any help appreciated
Hello,
Does anyone know what to change to resolve this? I still have this issue whether or not the SSL box is checked.
If you are using an internal certificate, try copying certificate to SD and installing, also if you are still running hero 1.5 you must make sure exchange 2010 servers mobile settings are configured to allow "unsupported devices" you may also have to disable password policy just for your phone on the server
I know this is a really old thread, but you might try checking to see if your password is about to expire. In my case I got this error and it was because my password was about to expire (the Windows AD notifies you when you log into a Windows PC on the AD domain). Once I changed my password everything started working again. I guess this is technically a bug with Android because Android should be able to tell you that instead of saying that you're unauthorized.
Hi,
I am trying to delete emails from my IMAP account an my SGSII (Samsung stock emailing programm).
Now my problem is that all emails I delete once just reappear the next time I sync with my IMAP account. So its simply impossible to delete emails on my phone.
This problem also exists on the GalaxyTab as far as I know.
Hotmail works fine(but hotmail doesnt use IMAP as far as I know).
One simple solution would be to just not use the samsung emailing program. I tried K9 today, but I kinda dont like the fact that it doesnt come with an widget. I also like the stock program better.
Any clue what I am doing wrong?
its also not possible to open most attachments directly from inside the emailing application(.pdf,.jpg etc.).
It does work occationally but must of the time it doesnt.
Solved:
Not using Polaris Office did the trick for me.
Sent from my GT-I9100 using XDA App
How did you resolve the IMAP email problem? I'm experiencing the same behaviour. Gmail IMAP works fine (with the stock email client, not the stock Gmail client). However, my work email which is IMAP doesn't work correctly.
I simply stopped using the stock program.
And now I kinda started to love K9.
But K9 didn't get along with my hotmail account(it has no IMAP;always redownloaded old emails;I had a data usage of 200mb in one day^^) so I started to auto. redirect all my mails to gmail. That works flawless til now.
oh man, same here!
I use the same settings on Nexus One, V880 or even Ipod Touch, both works except SG2! any clue yet?
No I didnt find no solution.
I am happy with K9 now .
Greets.
Apparently using POP instead of IMAP, you have the option to delete from the server... Of course IMAP is supposed to do this anyway, but worth considering POP - especially if the other advantages of IMAP are of no interest to you.
Personally, folder synchronisation means nothing if it can't even sync deleted emails...
I tried to chase this up with Samsung support, but of course they're useless... It's obviously a software bug, but they suggested a reflash and then trip to the service centre if that doesn't fix it...
We all know a trip to the service centre will certainly not fix it if a reflash wont...
Curiously, I've got a VHA ROM on my phone, and wondering what everyone else has, presuming it might be an issue in the branded ROM, but not in the generic ROM...
I'm sure I'm not the only one who cares, but I did a little bit of research, and although it doesn't seem to help, there's setting the IMAP path prefix (usually 'INBOX'), which should direct deleted emails into INBOX.Trash as opposed to the android Trash folder, and therefore delete them off the server.
Sadly, trying 20 variations, I still couldn't get it to work... but it might work with your email provider (just didn't with mine)
If all else fails, and you really want to use the Samsung email app (which I do, since K9 does not have activesync Exchange support - only the other one, which doesn't help me), instead of deleting emails, just go: Menu/Move to Folder/INBOX.Trash - this is the same as what Delete should be doing...
Hope that helps somewhat...
same issue: any solution found yet?
Hello guys. I got my sgs2 with stock firmware 2.3.3 two weeks ago. I was able to set up every account flawlessly except for my exchange office email. It keeps displaying 'set up could not finish/ Cannot connect to server'. All my entries are correct and my network too is good. I tried connecting on my former device, samsung vibrant, and worked flawlessly. So also on some other devices i tried. I have read in this forum several solutions and inhave tried them all. Connect through wifi , using the exchange account under 'accounts and sync ', using 'edge' only type of connevtivity , i have also updated to stock 2.3.5 and still having the same problem. I dont want to change the email apk as some did and will prefer using the stock email app (not third party app)
Please, does anyone having any idea on getting my exchange account to connect on the sgs2? I need to sync my exchange contacts, mails and calender. Will appreciate every response to solving this problem.
Thanks guys
Sent from my GT-I9100 using XDA App
Please guys, I am still waiting for anyone that has a clue about solving this problem. It will be highly appreciated.
Sent from my GT-I9100 using XDA App
I know you don't want to use a third party app but your problem may be on the administrator side of your account. Try the demo of Touchdown Exchange and see if that works. If it does, then you know it's a samsung problem.
Btw, there is a limit to the number of phones you can add to your email account with exchange. Each time you put on a new rom, it treats this as a new phone. Through owa or outlook, check how many mobile devices are registered to your account.
Setup for Office 365 Exchange Account (Small Business)
I just got my SGS2 today and tried setting up my Office365 Exchange account.
I ran into issues, getting a similar error message to OP.
The solution was:
1st Screen
- on the 1st setup screen, fill in username and password
- choose "Manual Setup"
- when asked what type of account, choose "Exchange Activesync"
2nd Screen
- there are 3 fields: a) Domain:user name b) Password c) Exchange Server
a) format is domain\user name (i.e. whatever.com\[email protected])
b) already filled in
c) normally, server address is m.outlook.com when using Office365. Samsung dares to be different - you need to find your actual server address, not the generic one.
Go to this address to get details for filling in these fields: http://help.outlook.com/en-us/140/dd936215.aspx
Once I accepted the various activation messages, an error message flashed very briefly, but then sync was established and I synced very quickly.
I think the message was: "Cannot open connection with server due to security error", but I can't be sure
I ignored that error message, as sync seems to be working perfectly, with "push" activesync.
This was discussed on the Office 365 forum. Here's the link: http://community.office365.com/en-us/f/160/t/5282.aspx
I realise you may not have Office 365 Exchange, but I'm posting this in case it may be of help in some way.
P.S. Must say, I'm very chuffed that Samsung's native Exchange client supports Tasks and SMS sync, in addition to the standard options. SMS Sync seems faster than it was on HD2...
thanks guys. I really appreciate all the responses. I have tried out the solutions provided . I installed the touchdown app and it worked straight away. my mails, calendar, contacts & talks sync completely.
I also read through the links provided above and really never made any error initially on setting up my exchange account. Though I still followed through the steps/settings for exchange setup and still encountered the problem. one thing I like to clarify is that I am not sure if the server in my office is 'office 365' has being explained on that site. I think we use the exchange 2007. if the exchange server type is the issue, will using one if the email apk posted under themes and apps section work for me if installed? Because, I really will prefer using a stock email app. or is there any other way I can get the stock email app to work without giving me those error messages?
Also, will installing one of the custom roms get it working?
I was not able to configure my work email on my prime. the work server requires davice and storage encription and while this is not a problem with the tablet since it can be encrypted. my problem is that my work email server also requires to become remote device administrator and the ability to wipe my data remotly and that is a feature thet prime does not support.
is there a work around this issue? or is it the fact that this table is only wi-fi and therefore there would be no real way to remote wipe unless is on some kind of wi-fi?
is this a PRIME issue specifically or an Android issue? have you had this successfully setup on another android device.
i personally use Touchdown for my corporate email. based on the features i've read, it supports remote wiping, but doesn't mention remote administration.
http://www.nitrodesk.com/dk_touchdownFeatures.aspx
link to market (30-day trial):
https://market.android.com/details?...xLDEsImNvbS5uaXRyb2Rlc2suaG9uZXkubml0cm9pZCJd
I have a samsung galaxy phone and that works fine with my email. However I went to best buy and I tried to setup my email on two diferent tablets and i noticed that the one table that allows remote wipe would work fine but the asus which it does not support remote control or wipe would failed with a message stating that there are some security server that my exchange requires that are not supported by that android device.
We use Lotus Notes, IBM released what they call Lotus Traveler for Android and iOS and both require a security admin enabled that can wipe the devices. I installed in on both my phone (Amaze) & Prime with no problems. You may need to enable the pin code or security code first.
can you sync calendar with touchtown?
lucent6408d said:
can you sync calendar with touchtown?
Click to expand...
Click to collapse
everything. calender, contacts, mail. it's a very serious and very impressive application. my issue with the stock email application is that my inbox is broken down into mutliple folders. the stock email can't view mail coming into those various folders (i have rules). on the stock email app i'd have to change to that folder.
touchdown shows all mail from all folders in one screen. you can select which folders to sync as well. it has out of office internal and externals that you can setup.
you get a 30-day trial so just give it a shot. the full license is $20.
oh man that sounds great, i guess is time for me to go back to Best buy and pickup my Prime again. I was so upset over this email crap that I returned it just a few hours after getting it.
thanks for the info.
lucent6408d said:
oh man that sounds great, i guess is time for me to go back to Best buy and pickup my Prime again. I was so upset over this email crap that I returned it just a few hours after getting it.
thanks for the info.
Click to expand...
Click to collapse
well i'm not saying that the touchdown will fix your issues with the prime. i'm just saying that the touchdown app is a good one to try. our email service provider is usa.net running exchange 2007 and the configuration is fairly quick.
Anyone noticed that the Note features SMS Sync with Exchange 2010? Haven't used a Samsung Android phone before so wasn't sure if this was just a standard Samsung thing or specific to the Note but it's overall really nice. I thought this was something only available if you used Windows Mobile 6.5, but it's working great on my Note.
Anyways, just noticed it and thought it was kind of cool. Wasn't sure if anyone else had seen it as well. Here's the Guide if you're interested in learning more about it - http://help.outlook.com/en-us/beta/910552b1-c99c-4046-8bbc-9d2e8dbcbfda.aspx
Yep, this is the first Android handset I've had that does it. Nice to see Android starting to make inroads into the more advanced features of Exchange. The Note also syncs tasks, too, which is also a first for me (for Android - of course WM6.5 had these features years ago IIRC). Now if the Note could sync notes, it would be nirvana (and a pun). And if S-memo were somehow integrated with exchange notes so that your s-memos were synced with Exchange and viewable in Outlook and OWA...there are serious places Google could take this if they felt like it.
hausman said:
Yep, this is the first Android handset I've had that does it. Nice to see Android starting to make inroads into the more advanced features of Exchange. The Note also syncs tasks, too, which is also a first for me. Now if the Note could sync notes, it would be nirvana (and a pun). And if S-memo were somehow integrated with exchange notes so that your s-memos were synced with Exchange and viewable in Outlook and OWA...there are serious places Google could take this if they felt like it.
Click to expand...
Click to collapse
My god, the thought of this just makes me want to hurry up and deploy 2010. Screw public folders!
(we are still in test on SP 2010)
HTC started working in syncing Exchange tasks in Sense 3.0 or 3.5 as well. I can never remember which version is which.
SGS2 already syncs tasks. But I have no Exchange 2010 to test with. So not sure if SMS is supported on SGS2.
on the epic touch 4g on sprint which is there sgs2 i never had sms sync.
I've had the feature since I put the vanilla Samsung 2.3 ROM on my original AT&T GTab. I always turn it off. It was cool to see an SMS in Outlook but the sender was listed as the phone number and I couldn't reply to the SMS from Outlook. If you can reply to the SMS with Outlook with your server, then the feature is more useful.
you need exchange 2010 to do that. 2007 will let you recieve them.
Hi, I'm new here. I'm using a HTC HD2 with WM6.5 (and Office 365) and have no experience with Android. SMS sync is the main reason why I'm still on WM6.5. But the phone has been giving me problems and I've been seriously looking at alternatives. Was looking at the HTC One X plus Touchdown (exchange Activesync client app) but learnt that TD still has bugs for SMS sync.
Was very excited when I saw this thread. So I gather the Galaxy Note has it's own Samsung stock EAS client which allows SMS sync? Does it work well i.e. all texts sent and received on your phone syncs up to OWA and Outlook and vice versa? What about the Galaxy S II?
Would really appreciate your sharing your experience with this. Thanks.
UKC1 said:
Hi, I'm new here. I'm using a HTC HD2 with WM6.5 (and Office 365) and have no experience with Android. SMS sync is the main reason why I'm still on WM6.5. But the phone has been giving me problems and I've been seriously looking at alternatives. Was looking at the HTC One X plus Touchdown (exchange Activesync client app) but learnt that TD still has bugs for SMS sync.
Was very excited when I saw this thread. So I gather the Galaxy Note has it's own Samsung stock EAS client which allows SMS sync? Does it work well i.e. all texts sent and received on your phone syncs up to OWA and Outlook and vice versa? What about the Galaxy S II?
Would really appreciate your sharing your experience with this. Thanks.
Click to expand...
Click to collapse
Have you tried cruising the android market? I doubt that samsung is the first to have actually done this.
just a quick search of the market found this.
https://play.google.com/store/apps/details?id=com.nitrodesk.touchdownpro&feature=search_result
not sure if it would work for you, but it's a place to start. With that being said you could essentially find ANY android phone you want, but the note is still the best
touchdown will do it but one of the issues is if the carrier supports the feature. at&t just happens to support this. the sgs2 international had this functionality as well. i found this out from another person in the company i work for.
Hey guys, thanks for the reply. Yes from what I've read, Touchdown seems to be the best option out there - far ahead the competition. Plus not only do they sync the usual stuff (email, contacts, calendar, tasks), they apparently also sync notes and SMS. A godsend for me...just like WM6.1/5! I dug further and even joined the forums in Touchdown but then found out there were still bugs with SMS sync and others. So I held back. And I found this thread. I've been scouring the net just to figure out what people's experience are with each but nothing is clear. As it stands, it just appears I have 2 options:
1) Get Touchdown (full featured EAS) and hope they fix the bugs, get a newer ICS phone
or
2) Get a SGS2 or SG Note (assuming the SMS sync works well), forego the notes sync.
Or maybe wait for SGS3 and hope the SMS sync feature is carried over?
sms sync works with stock email client
anyone able to use this to SEND sms? outlook 2010 supports the feature, and the message gets as far as the outbox on the note, but for some reason, goes to the email outbox, and not the sms box.
Also - if you have any alerts configured SMS sync screws that up. I had a rule that would send me a TXT message whenever my SQL server sent an email with high importance (aka a failed job). Exchange wont do that, becasue SMS sync is on.
id10terrordfw said:
My god, the thought of this just makes me want to hurry up and deploy 2010. Screw public folders!
(we are still in test on SP 2010)
Click to expand...
Click to collapse
You can still have public folders in 2010 and theyre easy to migrate. The SMS sync is delayed (I dont use it, I use google voice) but fine.
Yeah you CAN have Public Folders, but since we just invested in a large SP2010 farm I don't WANT public folders.
Sent from my Lumia 900 using XDA Windows Phone 7 App
SMS from Exchange 2010
Hi,
You may also check how to send SMS from MS Exchange 2010 with Ozeki NG SMS Gateway:
sms-integration.com/p_131-ms-exchange-2010-sms.html
BR
inconceivable said:
...the Note features SMS Sync with Exchange 2010? ...it's working great on my Note.
Click to expand...
Click to collapse
I've got to ask... how is it working great? I bought a note, set up SMS Sync (on both the stock GB and the stock ICS), and neither was usable. Sure, I could send SMS from outlook fine, but:
Sent SMS did not get displayed on the phone in the email client, or the SMS client
Received SMS displayed in the email client but do not show who they are from
Received SMS in the email client can not be replied to
SMS sent via the SMS client on the phone do not display in the email client on the phone, and do not get synced to Exchange
I could go on... but basically, it wasn't usable. How did you find it?
For what it's worth, I tried Nitrodesk's thing and it wasn't any better. I have a strong suspicion Samsung may have bought it to integrate into their phones actually, as it had the same bugs.
Android 4.0.4 SMS Sync
thei said:
I've got to ask... how is it working great? I bought a note, set up SMS Sync (on both the stock GB and the stock ICS), and neither was usable. Sure, I could send SMS from outlook fine, but:
Sent SMS did not get displayed on the phone in the email client, or the SMS client
Received SMS displayed in the email client but do not show who they are from
Received SMS in the email client can not be replied to
SMS sent via the SMS client on the phone do not display in the email client on the phone, and do not get synced to Exchange
I could go on... but basically, it wasn't usable. How did you find it?
For what it's worth, I tried Nitrodesk's thing and it wasn't any better. I have a strong suspicion Samsung may have bought it to integrate into their phones actually, as it had the same bugs.
Click to expand...
Click to collapse
I just bought a Samsung S3 and my experience with the native Activesync and Exchange 2010 is ok but far from great. Here's what I am experiencing:
1) The native Activesync is not matching the contact name in the Activesync Contacts with the incoming SMS message. So, when I am looking at the SMS message in the Android "MESSAGES" icon/app, I DO see a matched 'friendly' name. But, when it gets sent to Exchange via Activesync it drops the friendly name. So, in the Android EMAIL icon/app, I only see the sending phone number.
2) When I'm using the full Outlook client at a computer, I see the TXT message come in and with the full Outlook client it only shows the sender as the 'phone number' and no matching occurs there as well. I think the root cause is no matching at the phone, so it's a pass-through here.
3) When I reply to one of the SMS messages with the full Outlook client at a computer, replyabilility does work and it puts the sending phone number in the TO: field and still no matching.
4) FAIL: In OWA (Exchange 2010) there is NO replyability with the SMS message. You can select REPLY but it does not automatically fill/paste in the destination TO: and you have to manually enter it. This lack of replyability is only with OWA, but the full client.
5) Performance, is fine, messages fly great and instantly.
This is my first Android exerience. I came from a Windows Mobile phone, and I chose the Android function over the iPhone because the iPhone does not support SMS Sync. My phone is stock, no apps added except Facebook. I did try to load Touchdown but I could not get all the functions to work. All that was sync'ing was email, no contacts/SMS/Notes/Calendar....etc. I did not spend more than 10 minutes troubleshooting so I abandoned efforts.
My phone is running 4.0.4, Kernel 3.0.8- 1092717
I promptly disabled my SMS sync. I don't need all my personal text messages flowing through my employer's line of sight. Not saying I have anything to hide, but they just don't need it.
Sent from...