[Q] Phone won't turn on during a phone call - Galaxy S II Q&A, Help & Troubleshooting

Not sure why this started happening, but whenever I call my voicemail the phone goes dark and I can't turn the screen back on. Neither pressing the power button or the home button does anything, but I can still hear the phone call. Any ideas?

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Moving to Q&A

Now the screen won't even turn back on after the phone call has ended

Do you use a screen protector? Check if the protector doesn't covers the sensor. It is possible that the sensor doesn't react well when it's covered (I had a similar problem with the Dell Streak).
Also try to make a call with a wired headset or if you make a call and you can't turn on the screen plug the headset in.

Terryjgj said:
Now the screen won't even turn back on after the phone call has ended
Click to expand...
Click to collapse
Might be a little bit late, but maybe for others
worked pretty well on my Samsung S4.
download the app "proximity fix" from the playstore and run it.
Job done.
Hope that helps you or anyone who stumbles upon this!

Related

messaging and PIE button disable?

I did search, but didn't find anything...
I'd like to disable the messaging button and PIE button on my phone when I've got an active call. Whenever I'm on a call, and hold the phone to my ear, I end up pressing one or both buttons. It gets really tiring having to constantly close the messaging app, or PIE every time I get off the phone.
So, is there a way to disable those buttons with a call active?
Thanks
over2land said:
I did search, but didn't find anything...
I'd like to disable the messaging button and PIE button on my phone when I've got an active call. Whenever I'm on a call, and hold the phone to my ear, I end up pressing one or both buttons. It gets really tiring having to constantly close the messaging app, or PIE every time I get off the phone.
So, is there a way to disable those buttons with a call active?
Thanks
Click to expand...
Click to collapse
havent seen an app around that can do that...
Do I just have abnormally big ears?
It drives me nuts, anyone else have this problem?
No, you're not the only one!
over2land said:
Do I just have abnormally big ears?
It drives me nuts, anyone else have this problem?
Click to expand...
Click to collapse
Happens to me too - but usually it only happens when I jam the phone between my head and shoulder (hands-free mode )....don't think it's related to ear size....
Probably the only solution is to stick a BT headset in your ear and always answer the phone with that.....or press 'OK' a couple of times when you end the call!
Not much help, but at least now you know you're not alone
Mark.
True...
And, I think it might only happen when I have the phone between my ear and shoulder too... which ends up being like all the time.
Problem with the bluetooth thing, is two fold
1) I've not found one that is loud enough
2) I don't like wearing it all the time, so put it down... when the phone rings, and I pickup the bluetooth, and try to answer with it, the phone has stopped ringing by the time the phone and earpiece are paired...
over2land said:
Problem with the bluetooth thing, is two fold
1) I've not found one that is loud enough
2) I don't like wearing it all the time, so put it down... when the phone rings, and I pickup the bluetooth, and try to answer with it, the phone has stopped ringing by the time the phone and earpiece are paired...
Click to expand...
Click to collapse
...ain't that just the way
One thing I've just thought of, though I've not tried it yet....
If your phone is "locked" (from the today screen plugin) and a call comes in, you get the popup to show who's calling etc. - do the messaging and PIE buttons still operate in those circumstances? If not, you might just have found yourself a solution
Mark.
<locks phone>
Dunno, but not a bad thought.
I'll give that a shot, thanks

[Q] faulty or bug?

second day and already have many problems:
1. ringtone turned off vibration only. still have ringtone with incoming calls
2. making calls screen turned off once near ear. moving away from ear doesn't turn on the screen. try any button nothing works. have to turn off power to cut
3. smart stay isn't smart. screen still turned black even with bright environment
Am I unluckily with a faulty phone or they are known bugs? thanks
Not to sure mate
I have had NONE! of the problems that you have had, although i have had a few problems e.g. the turn to mute media stopped working and things like that, all i had to do was a restore and it is fine now, i was speaking to the people at the carphone warhouse (phone shop in the uk) they said they have only had 1 return since launch and that was because the screen wasnt big enough and they went for the note, i have also always found that samsung is happy to help you if you have a problem with your phone just give them a ring.
1: you need to explain exactly what you changed.
2: It's supposed to go off near ear because uses proximity sensor to save battery turning screen off.
3: Smartstay just doesn't work as well as it should do.

Accepting phone calls

On jellybean
When I receive a phone call while the phone is off I get the option to either "Decline" or "Accept". I accept by pulling the green "Accept" button down and into the half circle. Immediately the phone turns off again, requiring me to push the power button again to turn it on. Although this is something that isn't terribly hard to do, it is annoying as many times I touch the speaker button. I would be nice if when I accept the call the phone would stay awake so I can just touch speaker.
I went through the settings but could not find anything. Any idea's?
mugsaway said:
On jellybean
When I receive a phone call while the phone is off I get the option to either "Decline" or "Accept". I accept by pulling the green "Accept" button down and into the half circle. Immediately the phone turns off again, requiring me to push the power button again to turn it on. Although this is something that isn't terribly hard to do, it is annoying as many times I touch the speaker button. I would be nice if when I accept the call the phone would stay awake so I can just touch speaker.
I went through the settings but could not find anything. Any idea's?
Click to expand...
Click to collapse
This is a known issue with the Proximity Sensor not working correctly. My phone does the same thing and I am currently in contact with HTC support. I will let you know what I find out
jdawg0024 said:
This is a known issue with the Proximity Sensor not working correctly. My phone does the same thing and I am currently in contact with HTC support. I will let you know what I find out
Click to expand...
Click to collapse
Ahh... Thank you
mugsaway said:
Ahh... Thank you
Click to expand...
Click to collapse
So after a couple emails back and forth with HTC. I have been escalated to a higher tech person. Waiting to hear back
Sent from my EVO using xda app-developers app

[Q] How to Keep Screen OFF after a call???

When i got this device i thought how stupid this was and hoped after flashing a custom rom maybe it would eliminate this stupid feature of this device. It seems HTC thinks it's a good idea to turn the screen ON after ending a phone call, WTF?
At work i use my bluetooth headset all day with my phone in my pocket. I will take my phone out, dial the number i want to speak to, press power to turn screen off, put device in pocket and have my conversation. I end the phone conversation with my bluetooth headset and guess what? The dang phone's screen turns on while it is in my pocket. I guess the light sensor has zero effect here! So now since this happens and my device has a timeout of 2min i set before screen turns off my phone accidentally "butt dials" people and without me knowing i'm now calling people randomly while i'm working!
Another case. I have my phone in my car's cupholder, i use bluetooth to make a call with my car, it initiates the call to my phone and again it turns the screen ON to make the call. WHY? I never pressed power on my device to turn the screen on to make a call. So again i press the power button to turn screen off while in call. I hang up the call when i'm done via the bluetooth in my car and again the device turns the screen back ON once i disconnect the call via bluetooth.
I just don't understand the logic behind this? Is this some HTC thing or all android? Coming from iPhone 4 never had this issue so was a first for me with this device. Just don't see the reason or logic for this?
Anyway to prevent this or stop this from happening? I mean isn't that the point of bluetooth to not need to touch your device thus no need for the screen to be turned on????
+1
It seems that this is not a HTC thing because I have the same behavior on my Samsung device. Same problem as well with pocket dialing during/after a call. Really annoying. I had the same thing on my old HTC Nexus One running Froyo, so this is not a new bug. Back then I tried a lot of different apps, and none helped. I even flashed CyanogenMod on it and it didn't change anything.
I really hope someone has run across a fix whether it's an app, a patch or a whole new ROM, because pulling my phone out of my pocket to turn the screen back off TWICE for every call I make or receive is getting to be a pain.
I can't believe this behavior is voluntary on the part of the designers. If it is, please someone explain why.
You can use TASKER(automation app at Play Store ) to Get you screen off after a call or while connected to the bluetooth ..
ethanon said:
You can use TASKER(automation app at Play Store ) to Get you screen off after a call or while connected to the bluetooth ..
Click to expand...
Click to collapse
Just downloaded but no idea how to use this thing. Not very saavy with this type of stuff. How can I use tasker to turn the screen off when ending a call ONLY while connected to a Bluetooth headset? This is my biggie since it's in my pocket.
Got it to work
Ok, I downloaded Tasker and I'm impressed.
Here's how I got this to work:
1: Create new profile using STATE, then go to NET, then hit BLUETOOTH CONNECTED. Here you can specify if you want only a specific device or any Bluetooth.
2: Set new task: SET plsLock to ON
3: Set exit task: SET plsLock to OFF
4: Create new profile using EVENT, then go to PHONE, and hit PHONE OFFHOOK.
5: Set new task as: SCREEN, SYSTEM LOCK
6: Hit IF, and specify if plsLock is ON
7: Create new profile using EVENT, then go to PHONE, and hit PHONE IDLE.
8: Set new task as: SCREEN, SYSTEM LOCK
9: Hit IF, and specify if plsLock is ON.
You're done.
Since I had the same problem with the wired headset, I also created a profile with HARDWARE, HEADSET that sets the variable plsLock to ON and exit task sets it back to OFF. You can name the variable anything you want and it will still work.
If anyone has a better/simpler way of programming this, please share. I just started using this program and am still trying to wrap my head around the way this is structured.
As this stands, it works... But it's still a patch on something that should be an option in Android.
Let me know what you think.
Ok thank you I'll give it a try. Yeah could never understand why my device thinks it's a good idea to turn screen back on after ending a call via Bluetooth or not? I receive call, I then press power button to turn screen off bit continue my call, the caller hangs up, boom my screen turns on displaying the phone dialer until my time out settings turn screen off. Dumbest feature I swear. Hello phone I pressed power offbutton to turn screen off, get the hint and keep screen off until I press power button and want it back on again. No sense...
Deeznuts, did you manage to get it working with tasker ? I guess it is the only possible way to get to your objective. Learning Tasker will give a new dimension to your phone. More over I will try to make a profile for your and get working .
For some reading
http://www.pocketables.com/2013/06/...rt-0-tips-and-tricks-for-learning-tasker.html
ethanon said:
Deeznuts, did you manage to get it working with tasker ? I guess it is the only possible way to get to your objective. Learning Tasker will give a new dimension to your phone. More over I will try to make a profile for your and get working .
For some reading
http://www.pocketables.com/2013/06/...rt-0-tips-and-tricks-for-learning-tasker.html
Click to expand...
Click to collapse
No unfortunately not. I would greatly appreciate that! I would think it's a simple task but honestly I'm very handicapped when it's comes to stuff like this.
Basically a string for tasker that would simply just do this:
When my device is connected to a Bluetooth device whether it be my car kit, headset, stereo headset, etc. and a phone call ends where by me pressing the End Call on screen button, by ending call with car kit, headset, etc, doesn't matter but will make the screen turn off. That's it.
When connected via Bluetooth, a phone call ends, screen turns off.
Now here's a kicker and not sure if this part would be harder. I'm connected via Bluetooth headset or device, I have screen on to manually make a phone call, then while on the call I press the power button to turn screen off while on call and put device in my pocket. Now when the call eventually ends I would want the screen to stay off.
I will read into the link you provided and mess with it somewhere. Thank you for your time and help.
Correct me if I am wrong , you mean to say that no matter what you want your screen to stay off after a call ...
ethanon said:
Correct me if I am wrong , you mean to say that no matter what you want your screen to stay off after a call ...
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Click to collapse
Correct BUT only when connected to a Bluetooth device. My gripe is on a Bluetooth call, place a call manually then talk on headset, car kit, etc. I press power button to turn screen off then put phone back in pocket, when call ends the phone turns screen back on for some reason. Never understood this?

help! accidental touches to the screen during calls

when I use the original oxygenos, I always happens (in each call) that there are unintentional touches the screen that usually make me turn the microphone off or pause the call, all this makes it impossible to make a phone call.
I tried doing upgrades, downgrades, cache cleaning, reset but nothing!
The only way to solve it is to use the CyanogenMod 13 where the bug does not occur but.
can someone help me with this problem ??? I like the stock rom and I would use it without problems
Lock the phone after acepting or making a call, maybe? Ive never had such issues with OOS.
aredpanda said:
Lock the phone after acepting or making a call, maybe? Ive never had such issues with OOS.
Click to expand...
Click to collapse
Yes! the only way is to turn off the phone with the power button after starting the conversation, it is still very frustrating!
If I type a number and make e call the display will immediately go off when I put the phone near the ear. If I just keep it in the hand it will not go off. I guess this is what happen by default. Maybe it has to do with some kind of sensor you turn off on your settings in OOS?
fotjon said:
If I type a number and make e call the display will immediately go off when I put the phone near the ear. If I just keep it in the hand it will not go off. I guess this is what happen by default. Maybe it has to do with some kind of sensor you turn off on your settings in OOS?
Click to expand...
Click to collapse
I think the screen is responsive to the touch in some cases despite the proximity sensor turns off the screen, it's a pretty serious problem, those of OnePlus are willing to fix it, but they will leave at least 30 days.
I do not understand if it is a sofware or hardware problem because with the various tests I did the sersore proximity seems to work fine, but I can not make a phone call without any problems

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