[Q] Please HELP! - Hero, G2 Touch Q&A, Help & Troubleshooting

I had 2.1 working on my Hero. When I upgraded it on it's offer, it freezed with picture 'HERO' on display. After I took battery out and started it again, it automaticly went in to booth mode. On display there is some info about the phone, than blank than RUU, and underneath that there is a picture of chip which is crossed....
What do I need to do?
Btw I'm an amateur regarding this stuff, so try to make it as simple as possible
Thanks in advance.

g.jadranko said:
I had 2.1 working on my Hero. When I upgraded it on it's offer, it freezed with picture 'HERO' on display. After I took battery out and started it again, it automaticly went in to booth mode. On display there is some info about the phone, than blank than RUU, and underneath that there is a picture of chip which is crossed....
What do I need to do?
Btw I'm an amateur regarding this stuff, so try to make it as simple as possible
Thanks in advance.
Click to expand...
Click to collapse
What is the rom u update? Some Rom must take a long time in the first rebooting. If it still be freezed about 15 minutes, wipe all and try another rom.

Yukikaze_nuce said:
What is the rom u update? Some Rom must take a long time in the first rebooting. If it still be freezed about 15 minutes, wipe all and try another rom.
Click to expand...
Click to collapse
ok, but how will I do it if the computer doesn't recognize my device (hero)?
A guy told me that I first need to program it in BIOS than flash it. Also don't know how to do it if my computer doesn't recognize it...
Btw. Thx for the reply

Related

Xda Atom Stuck At O2

Hi Mods and all
I am new in this forum .... and new with PDA in general ,.. although i have experience in regular cell phones ,,,
I have come up with an issue that i need help with from you guys who seem to be experts...
I have an XDA Atom which turns on upto O2 screen and freezez right there .. i tried to hard reset the phone but failed..
When i press power on and reset button .. screen asks me to press green and red key when i do it says clean boot .. and than do u want to reset your phone ? and than after that i tried to press all keys but nothing happens ,,,
I dont know wht is the problem but i think or assume that i have lost bootloader and or Rom ,,, Please help with this part
Also what tools do i use to flash what i have to flash as the PDA cannot connect with the USB becuase it is not turning on ,,, Please help with this part
Also what do i need to flash to this phone to revive it ,,,? please help with this issue ,, and where can ii download this files ,,
please explain step by step and or direct me to a link where i can geet this information
thank u in advance ,,,
Mike
Thanks for not replying ... but finally i managed ..downloaded the latest version of ROM and put the phone in flash mode by holding camera and reset key at the same time and flashed it ,,
make sure Battery is full ..
Now phone working just fine ..posted this for some other newbie like me
regards
mike
Drat. Got to this one too late. Sorry
Anyways, the Atom does have the tendency to lose track of its own extended ROM (You can actually see this happening if you use the WM5 hidden storage revealer - which ironically happens to cause the problem sometimes as well).
Symptoms include:
- A phracking long boot time (>7 minutes, seems to hang)
- Screen goes out of alignment
- Camera, Autoconfig, Equalizer don't work.
- Hard reset doesn't help.
- EXTROM info is missing from device settings (shows as blank) - tho sometimes the device works without this anyhoo.
- CMOS version is also missing (the device definitely won't work in this case)
Probable cause:
- Someone or something just tried to write to your hidden storage root. (Eh?)
Far as I know there's no method to recover other than flashing your phone again. Just one of the design flaws of the Atom, I guess...
(Yes, I feel for you. I had to solve this myself too, and I didn't want to send it in. Thankfully, this isn't a common problem. )
I've just downloaded the latest Rom from seeo2.com hongkong and I had the very same problem.
My XDA Atom Exec is frozen at the O2 screen.
mun66, if you read this, could you explain how you fixed it?
thanks.
mun66 said:
Thanks for not replying ... but finally i managed ..downloaded the latest version of ROM and put the phone in flash mode by holding camera and reset key at the same time and flashed it ,,
make sure Battery is full ..
Now phone working just fine ..posted this for some other newbie like me
regards
mike
Click to expand...
Click to collapse
would you plz tell here which rom u used for this ????????
Well, my Atom Exec will do the same sometimes.
But the following method works everytime!!!
Take out the battery. Charge it with a charger until full !!!!
Put it back to the machine, it works every time !!!
Or you may try just charge it in the machine for a few hours and see if that works. Since I always have a spare battery charged, every time that dumb thing stuck, I just changed the battery and it waked up again.
mun66 said:
Thanks for not replying ... but finally i managed ..downloaded the latest version of ROM and put the phone in flash mode by holding camera and reset key at the same time and flashed it ,,
make sure Battery is full ..
Now phone working just fine ..posted this for some other newbie like me
regards
mike
Click to expand...
Click to collapse
Hi mun66;
I've got the same problem with my Atom. But I dont know how to flash the phone like what you mentioned. Could you plz show me step by step??
Thanks,
Your ATOM Exec
edunon said:
I've just downloaded the latest Rom from seeo2.com hongkong and I had the very same problem.
My XDA Atom Exec is frozen at the O2 screen.
mun66, if you read this, could you explain how you fixed it?
thanks.
Click to expand...
Click to collapse
You guys just need to go into bootloader mode before performing an upgrade. For the XDA Atom just press Power+Dpad(center)+stylus reset momentarily, and its now in bootloader mode. RUN again the Update program. If you still experience the same thing, the update file you downloaded might be corrupted. You have to download again and flash your device again.
Mine is still stucked in O2 though done all of the above ways,
got the new ROM and flash it, but still stuck in it.
PLS HELP ME GUYS!!!
wilak81 said:
Mine is still stucked in O2 though done all of the above ways,
got the new ROM and flash it, but still stuck in it.
PLS HELP ME GUYS!!!
Click to expand...
Click to collapse
You might want to send it in the the service centre for a check, just in case it's a hardware problem.. If you still face the same issue even without installing any software..
That's probably a good idea, but i'd like to try some tricks on many threads before.
And also I've heard that O2 service center are not cool
wilak81 said:
That's probably a good idea, but i'd like to try some tricks on many threads before.
And also I've heard that O2 service center are not cool
Click to expand...
Click to collapse
Do keep us posted..
I will face the same problem if i install too much programs.. I guess it's either Pocket Plus, Diary 2 which is causing my problem.. Now wondering if i should change to Atom Life, since they announce WM6... If only there's a perfect phone.
Thank God, it's working after 5x flashing but it still had bug.
I still have to take the battery off for at least 15 minutes if I try to reset the Atom.
Sure 1 thing for ATOM, IT SU**S!!!
i have a friend also has a trouble like this ,but he has solved the problem when he charged the exec. do not you have a try ?
I just picked up one of these to play with.
Mine gets by the O2 screen but if I have a few apps on it it loads the Today screen but then freezes and won't let me access anything either by hard key or screen. Soft reset just repeats the cycle.
This is with only around 4 apps loaded. One of them must be a culprit?
By the way, it came shipped with WM6.0 (ROM: WWE_RC2170507B2).

[Q] (probably) big problem with hero

Hi guys!
i just wanted to ask you a question: yesterday i tried to install the floyo rom but i guess something went wrong..after installing the rom via rom manager during the first boot the phone got stuck loading the new rom..it keeps showing "floyo" on the screen but nothing happens...it just keeps loading and loading and loading....is there any way i can boot the phone using the factory presets or something?
thx a lot
HI,
You're not in the right forum section to ask this, but anyway.
That problem could occur time to time, in fact, I had it several times. But don't need to worry, if you're phone is still booting, that's not a big problem then.
What you can do is reflash the rom like you did the first time.
But first, May I suggest you to check if you're phone is actually stock by using logcat ? Because the first boot can be quite long (in my case, it takes around 10~12 min). To do so, use your usb cable, go to command prompt and type
adb logcat
if there are things on the screen, and if that screen is moving, then just be patient...
LTourist said:
HI,
You're not in the right forum section to ask this, but anyway.
That problem could occur time to time, in fact, I had it several times. But don't need to worry, if you're phone is still booting, that's not a big problem then.
What you can do is reflash the rom like you did the first time.
But first, May I suggest you to check if you're phone is actually stock by using logcat ? Because the first boot can be quite long (in my case, it takes around 10~12 min). To do so, use your usb cable, go to command prompt and type
adb logcat
if there are things on the screen, and if that screen is moving, then just be patient...
Click to expand...
Click to collapse
ops!!! sorry about that!! what's the right section?
anyway....thx for your answer but i' ve been veeeeeeeery patient...i've waited for more than an hour but nothing happend
i'd like to reflash it but i don't how to do that since i cannot even access my home screen!! ah and if i connect the usb cable nothing happens..i just see this thing loading stuff.... bit frustrating
eyah78 said:
ops!!! sorry about that!! what's the right section?
anyway....thx for your answer but i' ve been veeeeeeeery patient...i've waited for more than an hour but nothing happend
i'd like to reflash it but i don't how to do that since i cannot even access my home screen!! ah and if i connect the usb cable nothing happens..i just see this thing loading stuff.... bit frustrating
Click to expand...
Click to collapse
OK. Open the back of your phone, remove the battery.
Replace the battery and you can try to boot your phone again.
Or you can directly boot into recovery. From this place you have choice to rewipe everything and reflash the rom. Or you can just load your nandroid backup; I assume you made one, did you?
boot your phone with the home button pressed(so press the home key, press hang up(so he will start) and after 10 seconds or so you're in the recovery menu
As above really..
Remove battery, then turn back on holding power and the home button.
This should bring you to the recovery ROM, in their, you can wipe your phone clean, and re flash a new ROM.
If you want to put a new ROM on your SD, you can mount the SD Via USB from the Recovery Menu, or just remove the SD and put in a card reader.
Then wipe/flash new ROM.
From your first post im guessing you tried to install Floyo? http://forum.xda-developers.com/showthread.php?t=784689&page=146 ?
eyah78 said:
Hi guys!
i just wanted to ask you a question: yesterday i tried to install the floyo rom but i guess something went wrong..after installing the rom via rom manager during the first boot the phone got stuck loading the new rom..it keeps showing "floyo" on the screen but nothing happens...it just keeps loading and loading and loading....is there any way i can boot the phone using the factory presets or something?
thx a lot
Click to expand...
Click to collapse
Just reflash the rom, but wipe everything..; then, Everything will be fine!
guys!! thk u all for your answers
all is fine now! removed battery reflashed original rom and then reflashed floyo...sweeeet ^_^
in case it didnt show that was my first attempt to install a custom rom and when the phone got stuck i kinda freaked out .....don't know what i did wrong the first time though.... anyway...thanks

[Q] Will not boot - flashing black screen

Received a brand new Ace yesterday, and immediately rooted it with super one click with no problems.
However I then tried to run the 'Galaxy Ace Unlock apk' which I'd found elsewhere.
It generated an unlock pin, but after rebooting it stuck on the Galaxy Ace flash screen. After 5 minutes I pulled the battery out, waited, then rebooted. Now it doesn't even get to the Galaxy Ace screen when switched on.
The screen backlight comes on (with a black screen) for a couple of seconds, then off, then on - but it never gets any further.
So far I've tried
- Flashing Stock Froyo via Odin
- Flashing VillainRom via Odin
In both cases the phone enters download mode, Odin completes all steps without error, but on reboot I am left with the black screen of death again!
Anything else I could try?
I have the same problem.
Have you found a solution?
zongamin said:
Received a brand new Ace yesterday, and immediately rooted it with super one click with no problems.
However I then tried to run the 'Galaxy Ace Unlock apk' which I'd found elsewhere.
It generated an unlock pin, but after rebooting it stuck on the Galaxy Ace flash screen. After 5 minutes I pulled the battery out, waited, then rebooted. Now it doesn't even get to the Galaxy Ace screen when switched on.
The screen backlight comes on (with a black screen) for a couple of seconds, then off, then on - but it never gets any further.
So far I've tried
- Flashing Stock Froyo via Odin
- Flashing VillainRom via Odin
In both cases the phone enters download mode, Odin completes all steps without error, but on reboot I am left with the black screen of death again!
Anything else I could try?
Click to expand...
Click to collapse
Hey!
Dose you RESET FACTORY SETTINGS and FORMAT CACHE in recovery, before flashing with ODIN?
CHEERS!
Did the light lit when you entered the download mode? That's the indicator.
I got the same proble, tried several firmwares with odin but, when the phone reboots it starts flashing again
Hey!
You all, try THIS one.
CHEERS!
casiocas said:
Hey!
You all, try THIS one.
CHEERS!
Click to expand...
Click to collapse
I tried it, several times with different firmwares but it doesn´t do anything. The phone, when rebooting with odin, keeps flashing the black screen
moe_szislack said:
I tried it, several times with different firmwares but it doesn´t do anything. The phone, when rebooting with odin, keeps flashing the black screen
Click to expand...
Click to collapse
Hey!
Just wanted to ask, FROM WHERE you downloaded you UNLOCK soft. Can you give me the link? PLEASE!
CHEERS!
casiocas said:
Hey!
Just wanted to ask, FROM WHERE you downloaded you UNLOCK soft. Can you give me the link? PLEASE!
CHEERS!
Click to expand...
Click to collapse
Sorry if it sound rude, it wasn´t my intention.
I download the soft form samfirmwares.com.
Cheers
moe_szislack said:
Sorry if it sound rude, it wasn´t my intention.
I download the soft form samfirmwares.com.
Cheers
Click to expand...
Click to collapse
Ok, I get. But SORRY, then I cant help. You must contact then, from where you downloaded it.
Just I hope you get fixed your phone(If you most take it to SERVICE, try to explain them that you tryed RESET FACTORY SETTINGS. It work for several ppl-s here, who must take his phone to SERVICE). Just be 10 times SURE, that you cant flash or recovery you phone, or they can do the same and see that your phone WAS ROOTED or FLASHED the CUSTOM ROM(JUST BE SURE, THEY CANT ACCESS YOU PHONE or you lose you WARRANTY).
I hope all ENDS good! Fingers crossed for you phone!!!
CHEERS!
casiocas said:
Ok, I get. But SORRY, then I cant help. You must contact then, from where you downloaded it.
Just I hope you get fixed your phone(If you most take it to SERVICE, try to explain them that you tryed RESET FACTORY SETTINGS. It work for several ppl-s here, who must take his phone to SERVICE). Just be 10 times SURE, that you cant flash or recovery you phone, or they can do the same and see that your phone WAS ROOTED or FLASHED the CUSTOM ROM(JUST BE SURE, THEY CANT ACCESS YOU PHONE or you lose you WARRANTY).
I hope all ENDS good! Fingers crossed for you phone!!!
CHEERS!
Click to expand...
Click to collapse
I forgot to say that I put a sim card (from other country) inside the ACE to check if it was unlocked.
Can it be the problem?
moe_szislack said:
I forgot to say that I put a sim card (from other country) inside the ACE to check if it was unlocked.
Can it be the problem?
Click to expand...
Click to collapse
Hey!
I want to help you, REALLY, but a bout that queation, I CANT ANSWER, RIGHT NOW. DONT KNOW EXACTLY. SORRY!
I try to find answers tomorrow(we have here 23:27). Tomorrow to work.
CHEERS!
casiocas said:
Hey!
I want to help you, REALLY, but a bout that queation, I CANT ANSWER, RIGHT NOW. DONT KNOW EXACTLY. SORRY!
I try to find answers tomorrow(we have here 23:27). Tomorrow to work.
CHEERS!
Click to expand...
Click to collapse
Ok, Thank you
Need help screen just flashes and blinks..
Tried multiple rom flashes...odin says pass but the ph doesn't boot up
Sent from my SAMSUNG-SGH-I897 using XDA App
misterio_mr111 said:
Need help screen just flashes and blinks..
Tried multiple rom flashes...odin says pass but the ph doesn't boot up
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
The same thing happens to me, Anybody has any idea?
Just send it to the service center.
No other recovery method is know.
I have been in every forum arond for this kinda brick and there is no solution for YOU to do. Also there is absolutely no way for Samsung to see either say that after the first boot the battery went dead and it never started again. It will be covered by your warranty and brand new ace! Now dont go making stupid mistakes again hope i helped
Sent from my GT-S5830 using XDA App
Apk/sim bricked my phone.
Unlock Apk also bricked my phone in the same manner.
The app generating the code is not the problem on it's own, it's when you put the "other" Sim card in and reboot that does the damage.
I got a buzz when i could still get Download Mode and Odin gave me a PASS when i reflashed, but alas the phone never rebooted and it still flashed black at me.
I'm trying everything to bring it back to life before it goes to the Service Centre and i have to give them some blag as to why it's bricked.
Other than Download Mode i can get "Emergency Dload Mode"(ARM9) & RAMDUMP.
BLZBud said:
Unlock Apk also bricked my phone in the same manner.
The app generating the code is not the problem on it's own, it's when you put the "other" Sim card in and reboot that does the damage.
I got a buzz when i could still get Download Mode and Odin gave me a PASS when i reflashed, but alas the phone never rebooted and it still flashed black at me.
I'm trying everything to bring it back to life before it goes to the Service Centre and i have to give them some blag as to why it's bricked.
Other than Download Mode i can get "Emergency Dload Mode"(ARM9) & RAMDUMP.
Click to expand...
Click to collapse
I got the same problem and still nobody has found how to unbrick the phone.
I´ll keep searching
moe_szislack said:
I got the same problem and still nobody has found how to unbrick the phone.
I´ll keep searching
Click to expand...
Click to collapse
Even Samsung don't have an easy way to repair it, hence they replace the mainboard to fix the issue.

[Q] HTC Mozarts freezes or auto-reboots

Hey guys,
I've had my hands on a HTC Mozart yesterday that was appareantly broken. When i tried to start the phone it would simple be stuck on the HTC boot logo. I thought it was bricked or something and because of that i procedeed to flash the phone with RSPL and then HSPL and try both Dynamics 2.0 and Deepshining 7.0. The thing is, when those custom ROMs were installed, the phone wouldn't be stuck on the HTC logo but it would function normally for 1 minute or so and then reboot, this happened over and over, i wasn't even able to get past the configuration options.
I then tried to install the stock ROM again (Orange FR) to see if the phone would finally function normally. The result was that it was back to the first problem.. stuck it in HTC boot logo.
Any sugestions on how to make this phone work? I'm a newbie in the windows phone scene, so any help would be appreciated.
Btw, sorry for my bad english.
Hi there! Please try other rom, like the one's from ultrashot. I had that problem with DS rom's, and i was able to solve it temporarily by uninstalling Windows Mobile Center from the rom, but after a few weeks it started again. WIth ultrashot rom (7.5 or 7.8) the reboots never appeared!
paulosaints said:
Hi there! Please try other rom, like the one's from ultrashot. I had that problem with DS rom's, and i was able to solve it temporarily by uninstalling Windows Mobile Center from the rom, but after a few weeks it started again. WIth ultrashot rom (7.5 or 7.8) the reboots never appeared!
Click to expand...
Click to collapse
Can you send me a link to those roms? Can't seem to find them.
ibbgomes said:
Can you send me a link to those roms? Can't seem to find them.
Click to expand...
Click to collapse
The Mozart forum isn't that big... look harder man!
http://forum.xda-developers.com/forumdisplay.php?f=786
The one i use
http://forum.xda-developers.com/showthread.php?t=1520352
other good one
http://forum.xda-developers.com/showthread.php?t=1307040
Just dont brick it!!
paulosaints said:
The Mozart forum isn't that big... look harder man!
http://forum.xda-developers.com/forumdisplay.php?f=786
The one i use
http://forum.xda-developers.com/showthread.php?t=1520352
other good one
http://forum.xda-developers.com/showthread.php?t=1307040
Just dont brick it!!
Click to expand...
Click to collapse
Tried all of them before, none of them worked for me.. Maybe the problem is the battery?
ibbgomes said:
Tried all of them before, none of them worked for me.. Maybe the problem is the battery?
Click to expand...
Click to collapse
Dont know. Maybe you've done something wrong during the flash process.
Try this one from me:
http://forum.xda-developers.com/showthread.php?t=1863165
ibbgomes said:
the phone wouldn't be stuck on the HTC logo but it would function normally for 1 minute or so and then reboot, this happened over and over,
Click to expand...
Click to collapse
Flash any custom which allows you to boot for 1 minute at least and then go Settings/About to check the available memory. If it's zero - change the SD-card. Looks the same like it was with my wife's Mozart when the stock card died. Not sure - but it's worth to try....

Elephone G6 does not start

Hello guys,
I am searching for help, my elephone g6 does not start, rebooted it yesterday and it did not started ever again, not even in recovery mode, i tryed to flash stock rom but can't get him recognised by my computer, the omputer is always playing the sound connect->disconnect->connect->disconnect, within 30 seconds space more or less. i have no idea what to do more, anyone knws the problem and a possible solution?
cheers
thanks in advance.
Try looking up some recovery software from the manufacturer like HTC does. Otherwise is a little to vague.
scottbear said:
Try looking up some recovery software from the manufacturer like HTC does. Otherwise is a little to vague.
Click to expand...
Click to collapse
So, i got my phone to connect to the computer, but the SP flash tools goes to 100% red bar and doesn't do anything more, i am doing everything correctly but it just gets stuck 100% red bar and don't move it has ben like 30+ minutes and nothing, any tip on that?
cheers
n3las said:
So, i got my phone to connect to the computer, but the SP flash tools goes to 100% red bar and doesn't do anything more, i am doing everything correctly but it just gets stuck 100% red bar and don't move it has ben like 30+ minutes and nothing, any tip on that?
cheers
Click to expand...
Click to collapse
No clue. Have you tried flashing a recovery?
scottbear said:
No clue. Have you tried flashing a recovery?
Click to expand...
Click to collapse
hello again, yes i tryed and that's my problem, my SPflashtools just get stuck with a 100% progreress red bar and does not move on, i have done everything correctly, exact stock rom, drivers and so.
n3las said:
Hello guys,
I am searching for help, my elephone g6 does not start, rebooted it yesterday and it did not started ever again, not even in recovery mode, i tryed to flash stock rom but can't get him recognised by my computer, the omputer is always playing the sound connect->disconnect->connect->disconnect, within 30 seconds space more or less. i have no idea what to do more, anyone knws the problem and a possible solution?
cheers
thanks in advance.
Click to expand...
Click to collapse
I have the same problem :crying:
Does someone know what to do?

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