Cold temps= no response from screen? - Motorola Photon 4G

i ride my motorcycle often in coldish temps. it seems like if it's under 65 after riding with my phone in the pocket of my mesh jacket that the screen will not work for a couple min. the power comes on... i can unlock it but after that nothing. sometimes it won't even unlock.
other than a couple weird quirks here and there the phone works good. i have been having problems where i unlock the screen and then the screen will only notice touches as it wants to. all i have to do is turn the screen off and back on and it's fine. this seems to happen a lot.
any idea's before i take it into sprint tomorrow?

I got a couple glitches with screen with stock rom, but dissapeared after a pull battery, it could be the same
Sent from my MB855 using XDA App

Are you wearing gloves?
Sent from my MB855 using xda premium

I've done several battery pulls. No gloves on. I took a video of it last night...ill try to post it up soon.
Sent from my Motorola Photon using Tapatalk

I would go and replace your phone, or have it fixed, (I doubt that it can be fixed by Sprint), but give it a shot.
Head to your local Sprint Customer Advantage Repair Center.

I would not rush to sprint just yet. I usually walk the 1/4 mile to work and back. @ a month ago I noticed this problem. When I get to work its unresponsive and when I get home. Problem is, my hands are cold and the screen does not like it.
At work, go get coffee and come back to it. At Work or home, quickly warm hands under warm with with Anticpetic soap (keep it clean). Works every time for me.
In Truck, I dont have that problem. But really, 3-4 minutes to warm up Expedition, a minute or so to put Photon in Dock, another minutes or so to get a playlist I want...............even people that catch the bus I beat them to work walking the 15 minutes or so. Bluetooth Headphones and Pandora?

I took it to a repair center and they told me some BS that the screen is thermal sensitive. When I came home last night my hands were warm but the phone was cold and the screen was half ass working. I ride a street legal dirt bike that has bark busters on it so my hands are a bit shielded from the wind. The phone tho is not.
Sent from my Motorola Photon using Tapatalk

DualSportDad,
Seriously, and I NEVER agree any Tech Support from any carrier, He may be right in this case, and almost all electronics have a operating range. I'm forward my comments based off my experience mention above. I think what they were trying to say (tech engineers help me out here!), touch screens work off slight electrical currents, if the face of your phone, or fingers in my case, disrupt that................
EDIT: I offered and excuse, not a solution, Sorry!! Have you tried OtterBox? It covers EVERYTHING and sealed to a degree. It offers good protection, but might also keep the temp up a bit?

I'm just having a hard time believing that there are tons of people walking around in the winter with phones that don't work and they aren't complaining about it. I live in Florida... its not cold here. I'm talking about riding a motorcycle at temps that I'm wearing a T-shirt and a mesh jacket. It not cold its just colder than it has been since I've had the phone.
Sent from my Motorola Photon using Tapatalk
Edit: here's the video.... give it a few min to finish uploading. http://www.youtube.com/watch?v=H6ycHuHhGwc

I work outside and its 30° right now and my touch screen works flawlessly.

OK, doing a little reading over coffee this AM (without my big boy glasses for fine print).................The Operation range for Photon:
60C(140F)
-10C(14F)
Im not sure what this means, but, do not recharge:
45C(113F)
0C(32F)
Now it looks like you meet these, but I would bet then are not in Stone, just like battery usage!

where did you find those specs? I left the windows open last night and it was 49 outside this morning and I had a hard time turning my alarm off on the phone cause the screen was inactive. It obviously wasn't 49 in the house tho.
Sent from my Motorola Photon using Tapatalk

DualSportDad said:
where did you find those specs? I left the windows open last night and it was 49 outside this morning and I had a hard time turning my alarm off on the phone cause the screen was inactive. It obviously wasn't 49 in the house tho.
Sent from my Motorola Photon using Tapatalk
Click to expand...
Click to collapse
Page #136 of the Photon 4G Manual, Upper Left. Good Luck!

Thanks. I took my jeep out last night and was outside and I was trying to show some friends a picture and the screen wouldn't work. It was about 60 deg out.
Sent from my Motorola Photon using Tapatalk

Its not your phone i think it has more to do with your core temp when touching the phone... i use to be in snow non stop and my hd2 would do the same thing until i warmed my fingers and it worked fine.

Sweet phone! I think that is totally awesome that I can't make any call, even in an emergency, below 14°F. Awesome, so this means my phone will be a useless brick outside when it gets cold in Connecticut during the winter. Guess I'll buy a backup phone on eBay. I just want a flip phone. I don't need a smartphone when I'm fighting to stay warm, unless, of course, the phone will have an app that will make the phone work in cold weather and make everything around me 30°F+ warmer! Ahhh, let me get out of DreamLand while I can.

so as time has gone on the screen has now taken on a mind of it's own. i take it to sprint and they tell me there is nothing wrong with it. i'm about at my wits end... this is my recent video from this week.
http://youtu.be/oq4z9v2SdTk

Did you show them the video? I would call Motorola and ask them to watch the video or email it to them and have them replace it, not Sprint.
If I were you with that issue, and Sprint said it was normal, I would tell Sprint to shove the phone up their a**!
How do yah like them apples, Now Network?

no, i haven't shown them this video. if i have time tomorrow i am going to take it in to sprint tomorrow and show them. if they dont help me i'm going to contact motorola and email sprint directly. i really like this phone when its not messing up.

Try that, Motorola will be much more helpful. If Sprint thinks you're faking the video then that rep is crazy.

Related

htc EVO 3D display / digitizer failure.

Well, I have had the 3D since launch. After the first couple of days I started seeing phantom touches. After 1 week I started to notice this was getting far worse and that the display/digitizer was registering touches when nothing was near the device.
Called Sprint walked through a full wipe of the OS and reinstall. That was a no go and wasted nearly 2 hours of my time on the phone... However the Level 2 tech agreed that it appeared to be a failure of the device and advised that I return it to the Sprint store.
Got to sprint and showed them the video I had made of what the phone was doing. They also agreed that something was wrong with the phone and replaced it immediately.
Just in case I am not the only one that is having this problem I am uploading the video to youtube... I will share that link with you as soon as it is done uploading.
This is a video showing the issue using the "draw" application:
If you run into similar issues let me know!
I've seen some strange things happen but I figured it was the Otterbox Defender case or humidity here in Florida.
Will watch more closely now. Thanks for the report!
I've also been having strange issues, where touches are appearing out of nowhere. Had to turn off the pattern lock as a result, since I nearly got locked out of my device since it wouldn't register my pattern properly. It seems to 'reset' itself after a couple reboots, but starts acting up again at a later random time. Between the poor GPS performance and this issue, I'm starting to wonder if I upgraded from my Evo 4G a bit too early...
Same thing happens to mine while texting I would click a letter but it would click another one. It just did it once tho
never discount the existence of a true phantom pressing those screens ;p
I have heard of several people with the issue. Kinda makes me nervous. Already swapped 1 due to bad camera.
Sent from my PG86100 using Tapatalk
Same thing happens to my e3d
My touchscreen is having issues lately too. It'll work fine for several hours, then the screen will either be unresponsive or register phantom movements. Sometimes it won't register the lockpattern as I move my fingers, and other times it refuses to swipe left or right between screens. I've been trying to figure out if it's some kind of software or hardware issue, but no luck. I'd hate to return it(since it's my 2nd 3D) but if it continues for the rest of the week, it's going back. I made a video clip of it jumping screens randomly just in case the Sprint store ask any questions.
*update
I installed the paint program like OP did and had similar things happen on mine with the random lines and unresponsive screens. I guess I'll return tonight for 3D #3....
Mine just started doin the same thing lately, any of you have results yet? Did you turn in your phone or did they repair it? I really dont wanna go to the sprint store and turn mine in because i dont want a refurbished unit. 9/10 in the past when ive went through insurance, the phone they send me is broken as well and then it goes round and round. Sometimes my phone will just stop responding to touch, it will have phantom touches and/or on the htc_ime mod keyboard on compact qwerty; the ui, jk, m, . column up and down wont work at all. strange to say the least, never had this happen to any of my phones before.
My launch day EVO 3D is being replaced also due to this issue. She be back up and running with my new phone Wednesday.
Sent from my PG86100 using xda premium
Well mine developed this problem a few days ago.
The top inch or so of the screen and when I get this problem the touch sensitive buttons also dont work sometimes.
My problem and my question is that, I dont have insurance on the phone, I bought it on Amazon from a private party after my EVO 4G was stollen.
If I take it to Sprint can they just replace the digitizer, since this is a defect of the phone and would that even fix this problem?
If you don't have insurance on the phone then you need to go on ebay and search for evo 3d lcd digitizer housing. Yesterday, I paid $50 shipped from usa.
If you cant find a good listing then u can buy the lcd + digitizer (or just the digitizer) without housing. But it's hard work to do these two because those things are glued and painful to disassemble. It will definitely look jacked up after all your hard work. Just get it with the housing (front black plastic)
Here is a usa seller with what i'm talking about but he as no feedback so i didnt buy from him.
http://www.ebay.com/itm/HTC-EVO-3D-...ultDomain_0&hash=item1c20adc044#ht_2172wt_286
There is a hi res disassembly video on youtube.
I've been experiencing this issue lately as well. I've had this phone since the month it was released and it only started acting up as of a couple weeks ago. It started off as the touch screen not registering any touches, not even the capacitive buttons. Then this week it started it started doing the crazy phantom touch thing. In order to get it working, I simply shut off the screen then turn it back on again. It seems to happen less if I'm lighter on the screen. Thank gawd I'm not the only one experiencing this.
Sent from my PG86100 using XDA App
I called a sprint store and they told me that they would either replace the digitizer or the phone for a fee of 35 dollars, since I did not have insurance.
So, I took my phone in and they had another screen that was from another phone that had a different problem.
After they replaced it, he did not charge me
I was happy until I started to drive home and I was checking it some more and realized that the new screen also had the same digitizer problem.
I guess im headed back to Sprint tomorrow hopefully they give me another phone. and I will happily pay the 35 dollars.
Wow thats a real good deal. I never considered taking it for repair. I thought it must be cheaper to do it myself. I hope they can get you a working one. I'm sure they won't try to charge you for it when you go back.
I'm having trouble with my Evo as well, not sure if its the same issue or not.. for about the past week my notification bar will be intermittently unusable, I can't pull it down at all.. then sometimes it'll work. Unfortunately the times I've been near a sprint store it's working fine.. UGH. Also it's been giving me some random letters occasionally when texting, or the most aggravating is when it "clicks" the backspace button and that sticks and it erases whatever text I just wrote. Sounds like a similar issue.. I just wish mine was consistent, sometimes it works perfect.
Call me an idiot but whats the app that you were using!?
Edit:nvm found it haha
Well today i paid the 35 dollars and will be getting another phone
A really good app for testing screen problems is call "touch test"
http://www.appbrain.com/app/touch-test/org.hermit.touchtest
Mine seem to get worse when i had more then one finger on the screen. and it got really bad with just a little bit of preasure on the screen.
I'm having a similar problem but it is only with the capacitative soft keys.
I have problems from time to time. It gets so annoying on Swype because it will leave breaks while I'm Swyping and instead of one word I'll get like four weird words instead. Very cumbersome.
Sent from my PG86100 using Tapatalk

[Q] To those of you who returned your 3VO for a replacement...

Were you happier with the replacement unit than you were with your original? Were there any additional faults with the replacement unit? Was it worse/better?
I just sent out for a replacement for mine because of under screen dust, dead pixel, the screen tilt, and just to pretty much get a brand spanking new one the day before my 30 days is up. Am just a bit scared I'll get something worse off than what I'm giving up.
There isn't really anything internally wrong with it, besides the dust and the pixel, (the pixel is barely noticeable, but once seen, can't be unseen).
Any input from any of you would be greatly appreciated, and perhaps alleviate and fears I have about it.
My wife had the screen tilt and signal defect.
Her new one we just got yesterday is perfect. No tilt at all.
No dropping every call anymore. No issues with data and WiFi at all.
New one is like my phone. Good to go.
She is now FULLY satisfied.
Sent from my PG86100 using XDA Premium App
I too had to get a replacement. I took mine to the Sprint store for random reboots, keyboard errors, dead pixels (5 to be exact). After testing the phone and them saying it is perfect, I began having problems a week later. Took the phone to Sprint, got a replacement and have had no problems. Speed is faster, the phone does not reboot, the pixels are all there, the screen is perfect. There seems to be no problems that I can report. I think that originally the phone had flaws due to trying to push them out so fast. But after realizing the issues, they corrected and seem to have it down.
johnequickiii said:
Were you happier with the replacement unit than you were with your original? Were there any additional faults with the replacement unit? Was it worse/better?
I just sent out for a replacement for mine because of under screen dust, dead pixel, the screen tilt, and just to pretty much get a brand spanking new one the day before my 30 days is up. Am just a bit scared I'll get something worse off than what I'm giving up.
There isn't really anything internally wrong with it, besides the dust and the pixel, (the pixel is barely noticeable, but once seen, can't be unseen).
Any input from any of you would be greatly appreciated, and perhaps alleviate and fears I have about it.
Click to expand...
Click to collapse
I switched mine out within the 30 days of return, and I have had absolutely no problems whatsoever. Except for green hornet will not play in 3d Can someone PM me on how to fix this? Btw, i returned it because of two dead pixels
mheller91 said:
I switched mine out within the 30 days of return, and I have had absolutely no problems whatsoever. Except for green hornet will not play in 3d Can someone PM me on how to fix this? Btw, i returned it because of two dead pixels
Click to expand...
Click to collapse
I don't know if this will solve your problem, but i read somewhere if you add the watch widget to your homescreen and watch it that way it should work fine.
My first had a lot of problems reboots,fc with basic apps, sometimes would not turn on without a battery pull. My second one works great so smooth but I wish the speaker was louder.
Exchanged for screen tilt: new one is perfect in every way.
BTW, between myself and friends, I have access to 6 3vo's and I've tested them all with the dead pixel test on the market. Not a single dead pixel on any of the six, two of which were launch day units.
Mike
My first one was leaking light at the bottom buttons... and the main defect was the Mobile Network and Wifi would shut off randomly... When turning them back on... they would just sit there saying "Turning on..."
Got the new one... Light doesn't leak and somehow Mobile Network shut off. I'm beginning to wonder if it's me messing with the phone... I am happier with the replacement... and most will still be in the first 30 days... so you can get a brand new one.
Gonna get mine swapped tommoro due to if you shake it slightly it rattles and typing rattle is louder slow net speeds sucks. LOL love the phone.
Damn how I'm not having any of those issues with my phone?; may be I'm blessed lol
Sent from my PG86100 using XDA Premium App
First was perfect except no 3g reception. Second was a total defect in every way... except got great 3g coverage. Third seems to be a keeper. So far its perfect.
Sent from my PG86100 using XDA Premium App
So am I lol
Sent from my PG86100 using XDA Premium App
chrischoi said:
My first one was leaking light at the bottom buttons... and the main defect was the Mobile Network and Wifi would shut off randomly... When turning them back on... they would just sit there saying "Turning on..."
Got the new one... Light doesn't leak and somehow Mobile Network shut off. I'm beginning to wonder if it's me messing with the phone... I am happier with the replacement... and most will still be in the first 30 days... so you can get a brand new one.
Click to expand...
Click to collapse
I do have heavy light leakage on the bottom of my phone. It looks like the screen didn't set correctly.
It's never bothered me. Can't help but love this phone.
Sent from my PG86100 using XDA Premium App
My first one had random reboots and wouldn't sleep... along with a crooked screen, so I exchanged it. The second one still had the crooked screen, but it didn't have random reboots and would sleep properly. However, the speaker was busted. It was extremely low on volume and it would pop every time any audio was played. The third one (that I still currently have) sleeps properly, doesn't randomly reboot, and has a good speaker. It still has the crooked screen though, but it is much less crooked than the first two. I'm tempted to try one more exchange just to get one that has a perfectly straight screen, but I'm scared of getting one that's the same or worse.
Your lucky you got ur unit swapped I'm stuck with mine the lady was a ***** at the store management wouldn't swap mine due to rattle or net hang reportibg the ***** lady that gave me looks when I took my phone in to there main store.
it seems most problems are fixed in later batches. thats good to hear.
reaper24 said:
Your lucky you got ur unit swapped I'm stuck with mine the lady was a ***** at the store management wouldn't swap mine due to rattle or net hang reportibg the ***** lady that gave me looks when I took my phone in to there main store.
Click to expand...
Click to collapse
I think the rattle is the 3D 2D camera switch because mine does that as well but after a quick shake and listen I held the switch and viola no more rattle.

water damage

Last night i was out, and well basically my phone isnt working and im 90% sure its water damage now, the screen has little white bits round the end, whats the best way to get it working again, because it wont turn on :/
sell it on ebay for parts and buy another one.
pcdocta said:
sell it on ebay for parts and buy another one.
Click to expand...
Click to collapse
I concur.
My girlfriend knocked her phone off the counter into the toilet when she was sick (needless to say phone had some chunks on it as well). It was game over. luckily in US we are able to insure it and we are now getting a new one for the one time "low cost" of $125. 125 is better than a full retail, thats for sure. I made her call AT&T before just to see if we could weasel a SII on early upgrade, no dice.
Moral: Insurance ftw
First suck all the beer out of it! Want not waste not!
Assimilated via WinBorg 4G
Best thing to do would have been to take out the battery/sim/sdcard and put in dry rice immediately, then leave overnight. Might not be too late either, but def should have done that right away. Right after I got my Captivate I got really drunk and accidentally soaked it, I didnt even realize it had gotten so wet until I woke up the next morning and tried to turn it on. It even tried to boot, showing the Samsung screen briefly then immediately turning off. Taking the battery door off there was water drops inside. After about 18 hours in rice I was soooo surprised that it booted right up and I havent had a problem out of it to this day!! I still use it all the time.
CaelanT said:
First suck all the beer out of it! Want not waste not!
Assimilated via WinBorg 4G
Click to expand...
Click to collapse
It wasnt even beer, it was just raining loads so it got soaked in my pocket
Thanks for the advice guys, i put it in dry rice so we'll see how that goes *fingers crossed*
So i have put it in dry rice, and well it booted up but the touch screen was unresponsive, and so was the fingerprint sensor leaving me with no way to actually use any of the phones features, i think there is a tiny bit of water left so im going to stick it in rice a bit longer but try and get the screen repaired if that doesnt help,
Is there anyway i can access the stuff on my phone using the usb connection maybe?
Sorry to hear about your phone. My son got pushed into a swimming pool with his Atrix in his pocket. It is fully functional today.
What we did.
Rice and a warm spot. Not for hours... It took a whole week before everything straightened out. There was an issue with the sim and sd card readers, but nothing an emery board didn't fix.
First mistake, you turned (tried to) it on. Second mistake...........you turned it on too soon after putting it in rice.
One day in dry rice is not enough. If you read guides about water damage you will see that you really should have the phone in dry ice for 5 days. Never ever plug it into the charger or turn it on before you do this. Only takes one wee drop of liquid to short something out.
Next, you should strip the phone down and clean everything internally to make sure you will not suffer from oxidation and corrosion in the future. Many phones will work after being in dry rice, only to succumb to corrosion after a few weeks or months because all the connectors inside became oxidized.
In short, water damage is horrible, but there are many guides on the internet specific to this outside of XDA which can help you. The iPhone water damage guides are especially useful, even though the hardware is different. The concept is exactly the same.
First rule is always do not attempt to turn the phone on, and do not plug into a charger.
malfuncion said:
I concur.
My girlfriend knocked her phone off the counter into the toilet when she was sick (needless to say phone had some chunks on it as well). It was game over. luckily in US we are able to insure it and we are now getting a new one for the one time "low cost" of $125. 125 is better than a full retail, thats for sure. I made her call AT&T before just to see if we could weasel a SII on early upgrade, no dice.
Moral: Insurance ftw
Click to expand...
Click to collapse
SII isin't an upgrade.
Thanks caelan, cant change what i've done now, so maybe ive ruined my phone my turning it on multiple times, ive left it in the dry rice which im gooing to do for the rest of the week and if it isnt then working im going to take it to repair shop, thanks for all your guys help.
King_MSD said:
Thanks caelan, cant change what i've done now, so maybe ive ruined my phone my turning it on multiple times, ive left it in the dry rice which im gooing to do for the rest of the week and if it isnt then working im going to take it to repair shop, thanks for all your guys help.
Click to expand...
Click to collapse
Hope this helps, the phone that I mentioned, was turned on immediately after getting wet. His girlfriend was the smart one and pulled the battery for him.
We sat it in the rice and checked it every day by turning it on. (I am in no way recommending this btw, simply reporting an experience.). Each day it seems like it got better and better. The last two days everything was working, but there was still evidence of moisture on the screen. So we baked it for a few extra days. I did have an advantage over you. The outside temp was 100 plus and I sat his, in that bag of rice, on the hood of a red car everyday for most of the afternoon. It will most likely take longer with a cooler temp to work with.
We may have been 'lucky'. But this is so you know that there is a great chance that everything will be fine.
well, an update on my girlfriend's PUKE phone:
The day I posted that was I think thursday, we let is sit all thursday- friday- saturday. On sunday (around noon) she couldnt handle the Nokia 3360 any longer. When she left for her "mani/pedi", I sat down with the poor phone. After a little cleaning of contacts and such I was able to get it to boot and come up. When she got home it was up and going. She was thrilled and I got a "reward".
She used it all Sunday and today until the insurance joint came in. The only thing that didnt totally dry was the screen. It looked like pure hell, but worked. She said anythign was etter than the old green screen nokia
PS- she had tried to turn it on friday and got a "Modem Failed to Initialize: Starting RSD". Sunday it worked fine.
i dropped my phone in the toilet. managed to take it out. it was still in the power on state. removed battery asap! whats next?? shall i get it some heat, hair drier or bulb ?? how many day do i need to keep this phone in the rice? also im not an expert in disassembling!!! any suggestions?
I've heard up to a week but a couple days will probably work. I would probably just use a can of compressed air. Hair dryers can create enough heat to loosen the adhesive for screens on phones. Maybe place it near a vent or put it on a window sill with sunlight?
njarun said:
i dropped my phone in the toilet. managed to take it out. it was still in the power on state. removed battery asap! whats next?? shall i get it some heat, hair drier or bulb ?? how many day do i need to keep this phone in the rice? also im not an expert in disassembling!!! any suggestions?
Click to expand...
Click to collapse

Possible fix for digitizer/touch screen issues

Like many with the 3d I was having touch screen issues. Ghost touching and inaccurate touches. At first it was infrequent and random but started getting worse and to the point where it became unusable today. I have tep but no stores around here had a digitizer in stock. My phone was useless so in a desperate shot in the dark, I tried putting it in the freezer.
That's right.
I took the battery out, put it inside two ziplock bags and froze it for a few hours. The I took it out. Left it in the bags to return to room temp and then powered it on. I've been using it for a few hours now and haven't had one issue yet.
Please note this might somehow kill your phone and don't try it unless you are desperate.
Sent from my PG86100 using xda premium
My Phone just started acting up bad. I'm looking at replacing the digitizer.
HVAC Wars said:
My Phone just started acting up bad. I'm looking at replacing the digitizer.
Click to expand...
Click to collapse
Mine usually does this when its cold. I have thought about replacing the digitizer but its not frequent enough and locking and unlocking a couple of times fixes it. I would rather deal with it then get the hboot 1.5 crap...
Sent from my PG86100 using xda premium
Mine was fine until last night. Now I can hardly use it. Landscape works somewhat, the only problem is not all apps support it. I found a digitizer+lcd with the full housing for $55 so I jumped on that.
xavier86 said:
Mine usually does this when its cold. I have thought about replacing the digitizer but its not frequent enough and locking and unlocking a couple of times fixes it. I would rather deal with it then get the hboot 1.5 crap...
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
Odd, I always have had some sort of problem with my digitizer when I go outside for a cig. I live in WI, so it's about 0 degrees out right now or colder lol (actually tonight it's rather warm outside but meh)
Anyway, About an inch below the top of my phone to about an inch and 1/4 my screen is dead, I could post a screenshot of it if someone wants. I've been thinking about brining it back to sprint but I don't want to risk them updating the hboot to 1.5 lol
It did seem to temporarily fix the device but came back the next day.
They did it to me I hnow have 1.5....they agreed my phone needed to be replaced...then said the 3D is on back order... They asked if i would take a photon...I said yes....that was a week ago....I called today and they said 'oh, the photon is on back order too' that was a 3rd party retailer....
So I called Sprint and there is actually a corporate store close to me....I'm going to get a new phone tomorrow, I hope! Any suggestions on a replacement if they still don't have a 3d!?
I had the same problem. One of the guys at best buy was tryin to say I probably dropped it... I'm like fk u, I got it like this... The other guy checked it out and said,"ive never seen this happen, but looks fine, physically I guess". Checked it for water damage and just replaced it since it hadn't been 30 days. Then I'm seeing more people with the same problem. If u have insurance with sprint, it should be somethin they take in and give u a refurbished one at no charge. At a Sprint repair store
Sent from my PG86100 using XDA App
I got a call today that my replacement 3D was ready to pick up....I was expecting a photon....guess I need to find a tutorial about root w 1.5 and software 2.08
Sent from my PG86100 using XDA App
I am an EVO 3d GSM user for a week.I don't have any problems with ghost touching etc
Is this a problem only for the CDMA users? Some of my friends also got the GSM version and also they don't have any problems.
My digitizer has been acting up lately as well. I may take it into a sprint store and see what they can do with it..... I don't want them to replace my phone with one that has hboot 1.5 or update my hboot to 1.5.
Be careful....when I brought mine in they tried to say "the touch screen is fine, it looks like a software issue..." And despite saying in advance, I left w 1.5 and the promise of a replacement which also came w 1.5
...just my experience....
Sent from my 3VO
I take great care of my phone and this bs started happening to me.
Well, sort of.
My phone will register touches on the screen randomly if I smack the back of the phone (not hard or anything, just a quick smack, like sitting it down on a desk type deal) and it will randomly stop registering touches at all until press the power button to put it in standby, then again to turn it on.
What kind of crap is this? God I can't stand HTC's terrible quality control. I don't have a single mark on my phone. It has NEVER been dropped. It is in flawless condition.
So mad right now.
I feel ya bud.... I am hoping to ride out this replacement till my upgrade in June....
Sent from my 3VO
If I had to take a stab at it, that cold weather means cold fingers, which means no touch screen.... Which means it will appear to be an issue when in fact your fingers r just cold..... Try it out, hold onto a cold drink, let your fingers get nice and cold and touch your screen... No response.... But what do I know... I'm in Florida where its 80 degrees outside
I do know our phones do have issues and I'm not saying the cold is the cause of everyone's issue... Just looking at the big picture... Or trying to. Hope everyone gets it worked out.
Shot from my sharp shooter in 3d
Yeah.....it is a tad colder here in Boston...
Sent from my 3VO
hitman4274 said:
If I had to take a stab at it, that cold weather means cold fingers, which means no touch screen.... Which means it will appear to be an issue when in fact your fingers r just cold..... Try it out, hold onto a cold drink, let your fingers get nice and cold and touch your screen... No response.... But what do I know... I'm in Florida where its 80 degrees outside
I do know our phones do have issues and I'm not saying the cold is the cause of everyone's issue... Just looking at the big picture... Or trying to. Hope everyone gets it worked out.
Shot from my sharp shooter in 3d
Click to expand...
Click to collapse
A friend of mine has the EVO 3D (it's GSM, not CDMA - and I'm seeing a lot of you having the CDMA versions) and I am a Desire HD owner. Both touch screens are great! Also, I can use them with gloves (well, the place where the finger tips are, the material got somewhat rare). In any case, we are not experiencing any problems with his touch screen, and it's -5 to -15 Centigrades outside .
I'd say it's because of the CDMA?! I also heard that some Galaxy S (I9000) users were having troubles with their phones bought from the EU, then brought to US. Screen displaying colours/bars like crazy etc...
I'd say the network pretty much interferes with the internals of the phone. That's just my opinion...
Both the Desire HD and EVO 3D touch screens DO act strange, but that's when it's snowing outside, so the screen gets a bit wet and... you know... it's making it too horny to focus on the touches anymore... he wants more than just a touch... XD
This is an HTC issue, I believe HTC should almost have like a recall for this. Fix it for free. Not by us paying money to get it fixed. I'm dropping HTC phones and going elsewhere for a phone.
sorry wrong thread
FIX~~maybe
Ok so after 24 hours of testing I got ghost touches only 2 times.anyway my phone used to have ghost touches every like 2 min...
Solution: search for "pimp my rom" in the market.(it requires root access btw)
After you install it go to tweaks->touch screen and display and set min. Velocity to 2500 and max velocity to 4500. For your phone the values may differ.so feel free to test other values till you get the best results. Also max events per sec should be at 60. After ur done just apply your settings.top left check Mark.
If this didn't work it could be a hardware issue.but for me it did the trick.I still get some ghost touches so they are not gone forever but its way better now.
Hope this helps peeps.
:laugh:

Anybody's phone getting hot?

When I'm browsing the Internet or doing any lengthening tasks my phone gets hot. Sometimes it gets hot in my pocket even when I'm not using it. Today i played a game on it and it was a little hotter than i think it should be. I'm thinking of taking the phone in.
I was.just getting ready to post something like this. I have never had mine get hot while not in use but def during heavy use at the top back gets hot. I'm not sure what too hot is...
I have to add myself to this list....waiting for bestbuy to get some in so I can exchange it. Mine got hot in my pocket as well and was enough for me to feel it on my leg. I called HTC and they said I would need to send it in....I am sure Best Buy will get them sooner.
Also my wife has one and has not seen this issue.
The funny part about when I called HTC was when the guy asked me to goto a Sprint store and have them try another battery......I started laughing so hard at the guy.....I asked him if he really works for HTC. Then reminded him that this phone does not have a removable battery.....
I have noticed some heat from prolonged use as well. Not quite hot enough that I am concerned, but it is noticeable. I use the battery indicator app and haven't seen the phone go over 100 degrees F, which did happen on the OG EVO while charging with the screen on (GPS, etc). Curious to see if this is widespread.
I noticed this also. While using the car app with the screen on my phone got extremely hot. Once I turned the screen off it cooled down. This kind of defeats the purpose of have a car/navigation app... Right?
Sent from my mighty EVO 4G LTE
WUESTSIDER X!
slayer69 said:
I have to add myself to this list....waiting for bestbuy to get some in so I can exchange it. Mine got hot in my pocket as well and was enough for me to feel it on my leg. I called HTC and they said I would need to send it in....I am sure Best Buy will get them sooner.
Also my wife has one and has not seen this issue.
The funny part about when I called HTC was when the guy asked me to goto a Sprint store and have them try another battery......I started laughing so hard at the guy.....I asked him if he really works for HTC. Then reminded him that this phone does not have a removable battery.....
Click to expand...
Click to collapse
have you seen the teardown of the one s? you can replace the battery. the term "removable battery" is for consumers to know they have easy access to remove or swap out the battery themselves because its placed on the outer casing. a "nonremovable battery" is inside the casing of the phone but is still easily removed and swapped just like any other part of the phone if you have experience taking apart phones, but the only place you would find a spare "nonremovable battery" is at a Sprint repair center. what you did was pretty rude, bro.
http://www.youtube.com/watch?v=b0jGY2N2h1U&feature=player_embedded#!
jump to 3:30
Today my phone got hot while in my pocket. I had other phones do that so I'm not that concern over it and I will most definitely not be bringing it back to Best Buy. People need to be checked out by doctors for OCD.
ImaWinRAR said:
have you seen the teardown of the one s? you can replace the battery. the term "removable battery" is for consumers to know they have easy access to remove or swap out the battery themselves because its placed on the outer casing. a "nonremovable battery" is inside the casing of the phone but is still easily removed and swapped just like any other part of the phone if you have experience taking apart phones, but the only place you would find a spare "nonremovable battery" is at a Sprint repair center. what you did was pretty rude, bro.
http://www.youtube.com/watch?v=b0jGY2N2h1U&feature=player_embedded#!
jump to 3:30
Click to expand...
Click to collapse
I am sorry you didn't see the humor in that....I didn't think it was rude...the tech was laughing too....
Thanks for the info bud. Hope you can forgive me.....lol
slayer69 said:
I am sorry you didn't see the humor in that....I didn't think it was rude...the tech was laughing too....
Thanks for the info bud. Hope you can forgive me.....lol
Click to expand...
Click to collapse
I hope he was being sarcastic when he said you were being rude. I doing think you were rude. But then again, I don't think a lot of things are rude when others think they are.
Sent from my Epic Touch (Blazer ROM) using XDA
benthe1 said:
I hope he was being sarcastic when he said you were being rude. I doing think you were rude. But then again, I don't think a lot of things are rude when others think they are.
Sent from my Epic Touch (Blazer ROM) using XDA
Click to expand...
Click to collapse
LOL its cool.....not my problem if he thinks its rude...that is his issue. I guess you really needed to be on the call....the tech was being funny too....we were talking about using the phone as an on the go iron.....using it to brand other people....all kinds of stuff. I mean my phone was so hot enough to feel the burn through a case and my pants!!!!! talk about scary! lol
Piece of cake to replace the battery (with the proper tools). Judging from the video we could be seeing extended batteries in the future. Now if HTC did something dumb like hardwire the battery in then it wouldn't be possible.
I've noticed mine getting warm, but generally when it's being used. Maybe the Op has an app that's not playing nice. I had that happen once on my OG Evo. Uninstalled the offending app, and never had it happen again.
You have a CPU that's running at 1.5GHz, and is dual core. You run it hard it's going to get hot. Combine that with a high current draw the phone is going to cook. I use SeePU to monitor the usage of the processor. Nice app, caught a couple of apps misbehaving after seeing the bar graph for the CPU getting pegged, and staying there.
http://www.youtube.com/watch?v=LiKpHr8RLBs
here is a break down, essentially comes apart the same way....nice! Much easier actually than the 3d was to take apart.
my phone gets warm when im using 3g data but stays cool if its turned off. i guess with the new lte phones coming out that's normal maybe idk?? anyone think that this is a problem worth worrying about?? only reason im concerned is i paid retail and i want a good phone that's not messed up and if it is i still have time to return.
vacoray said:
When I'm browsing the Internet or doing any lengthening tasks my phone gets hot. Sometimes it gets hot in my pocket even when I'm not using it. Today i played a game on it and it was a little hotter than i think it should be. I'm thinking of taking the phone in.
Click to expand...
Click to collapse
Mine has gotten up to 101.5 degrees. I think it just because it is so thin and the sheer power the device has. My concern is would a case cause one to over heat?. By case I mean one totally enclosed, like a Otterbox.
Sent from my Transformer TF101 using xda premium
maybe the evo really is this summers hottest handset
Mine stays pretty cool,85-90f.Only thing that seems to make it run hotter than that is playing a graphically intensive game like GTAIII.
Mine definitely heats up regularly under several circumstances.
1) Prolonged moderate use.
2) Heavy processor usage (Blood and Glory, Zen Bound, etc)
3) Car Dock. I was testing my battery charger. A stress test of sorts. GPS, Music Streaming, Bluetooth, constant screen on.
I'm using a battery app, and my temps in the car hit 116 degrees easy. (I also live in Florida which doesn't help the heat issue)
I also noticed if I'm playing certain games with the charger plugged in that I'll hover around 100.
I think it's a consequence of the small form factor. I started taking off my TPU case during certain the really hot times to aid in cooling.
slayer69 said:
I am sorry you didn't see the humor in that....I didn't think it was rude...the tech was laughing too....
Thanks for the info bud. Hope you can forgive me.....lol
Click to expand...
Click to collapse
fun and games
Heat
My OG Evo got really hot after i first got it then eventually never got past warm. Might be just new parts need to get worn in a little
both my phone and my wife's get hot the weird thing is that you would think the phone would get hot around the battery but it actually gets hot around the nfc antenna

Categories

Resources