out of service problem - Galaxy S II Q&A, Help & Troubleshooting

ok so my mates sgs2 was working fine till today, it now wont make/receive calls/texts. when trying to ring we get the error, mobile network not available.
in the settings, in about phone, status, the service state says out of service.
I have tried his sim in my sgs2 and it works, as does my sim in his phone (different networks but still)
so its only his sim in his phone.
any ideas?
Sent from my GT-I9100 using XDA Premium App

Try Change sim carrier.... if not work try reflash... and then Factory Reset.

I think it's a baseband problem so just flash another baseband through ODIN or CWM
---------- Post added at 07:35 AM ---------- Previous post was at 07:24 AM ----------
If it still not works, may be the IMEI has lost.

tried different rom and factory resets but no good.
the inside is still there. I had that problem with mine, this seems different
Sent from my GT-I9100 using XDA Premium App

Did u try selecting automatically select network??wt rom and baseband is on phone??
Sent from my GT-I9100 using Tapatalk

yep tried that.
it was originally on tmobile, flashed listening v6.0 to it then unlocked it with the app off the market. was working fine, then just stopped. since IV tried reflashing the rom, changing to checkrom v2.0, Odin and flashed generic Samsung firmware, still the same thing, only no sim cards work in it now.
android version 2.3.4
baseband i9100xxkh3
if i dial code *#1234# I get,
PDA i9100xxkh3
phone i9100xxkh3
CVS i9100oxakh3
if i do *#272*imei# I get,
sales code cpw
Sent from my GT-I9100 using XDA Premium App

Flash checkrom 4.0 through cwm then siyah 2.4 and then again download sgs2 sim unlock by chainfire install and unlock..see if it does d trick..
Sent from my GT-I9100 using Tapatalk

sumeshd said:
Flash checkrom 4.0 through cwm then siyah 2.4 and then again download sgs2 sim unlock by chainfire install and unlock..see if it does d trick..
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
ok ill give that a whirl. but when you say about doing the some unlock, I have nowhere to put the unlock code.
IV done a online check of the inside and it came back as unblocked but IV heard they can be unreliable. do you think its maybe been blocked?
Sent from my GT-I9100 using XDA Premium App

ok so he took it to orange and spoke to them. they checked the imei and it has been blocked.
is there anything I can do to get this phone working for him. he swapped his iphone 4 n £50 for it a couple of weeks ago now he's stuck.
Sent from my GT-I9100 using XDA Premium App

djmaz said:
ok so he took it to orange and spoke to them. they checked the imei and it has been blocked.
is there anything I can do to get this phone working for him. he swapped his iphone 4 n £50 for it a couple of weeks ago now he's stuck.
Sent from my GT-I9100 using XDA Premium App
Click to expand...
Click to collapse
I believe that the IMEI of your phone has been blocked by Orange. This might be because your phone has been reported as stolen or damaged. You should go and talk to Orange and ask them to unblock it. Otherwise your phone will not be usable in this country.
Some scumbags do this on purpose so that they can claim phone insurance...

Related

[Q]Galaxy S3 Not Reading Sim Card?

I have the international GS3 and got it unlocked with a code and it worked fine on Orange network, while the phone is on Three, so then i flashed Omega 7 and rooted and it will no longer detect the Orange network, its just a circle with a line through on the status bar.
I thought maybe it wiped the unlocked but checked and it still says the phone is unlocked so i thought i would test and put back in the Three sim and it worked fine and then i had a old pay as you go o2 network sim and put that it and it gets a signal and the option to top up.
So i thought maybe the sim is faulty, and put it into my iPhone 4S and it gets signal and reads it, i followed the instructions and revered back to Stock to see if that fixed it but still the same problem.
Anyone have any ideas why or how to fix this?
Check your IMEI number
Sent from my GT-I9300 using xda premium
How would that help?
Sent from my GT-I9300 using Tapatalk
If your phone lost it's IMEI number, it will revert back to a default-number.
Some networks still accept the phone with that number but most don't.
Just checked with the three card in usig *#06# and a imei comes up so it can't be that or should I t do it with the not working orange card in?
Sent from my GT-I9300 using Tapatalk
IMEI is your device ID. Does it match the IMEI-number on the box or under the battery of your phone?
If not, you're on a generic one.
Yep its the same as the one on the box. I hm
Sent from my GT-I9300 using Tapatalk
Try another Sim and also check the Sim is locked into the receptacle properly.
Sent from my GT-I9300 using xda premium
I've tried two other network Sims and both work as well as the orange Sim works in my I phone.
Weird thing is when the orange sim. Is in the phone it shows the apn correct for orange but I just get the circle with line through where the signal should be.
Sent from my GT-I9300 using Tapatalk 2
CSC includes Orange ????
Network settings entered manually if not .
jje
Your SIM might be locked to your iPhone's IMEI or does it work in other devices?
I've only heard a few reports of such practices and none so far with Orange (regardless of country)
As above....check apn settings
I checked apn under three and the orange wasn't there. I put in orange sim and three apn is gone and orange are there and the correct settings but still the same stop sign looking symbol where network signal should be.
Not sure what csc is.
It worked before in the g3 before I flashed to the omega rom so don't think it could be locked to a phone
Sent from my GT-I9300 using Tapatalk 2
phone's imei doesnt match true imei
hello,
what does it mean that the imei given by the phone doesnt match the original imei written on the back of the phone?
If for some reason the rom you put on your phone screws up the IMEI and replaces it with a generic IMEI you now have a different IMEI than before. This was happening with the SGS2's a while back when flashing certain roms... Was fixed pretty fast and haven't heard about it happening again BUT there's always a chance and no guarantees...
Is there anyway to fix it back without any backups?
Sent from my GT-I9300 using xda app-developers app
It's actually happening quite a lot with the S3, especially the US-versions
Some people have claimed it to have been fixed when flashing a Stock ROM through Odin, but should it not be fixed then you'll need to have it repaired by Samsung.
darlidar said:
Is there anyway to fix it back without any backups?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
There have been a few users claiming to have fixed it without Efs backups in the sgs2 forum (from fading memory). Have a search there, as any method will /should be similar
Worth a search/try, or as posted above, will need to return to Samsung
Sent from my GT-P6810 using xda premium
Use "k-tool" to backup your imei and keep it in a safe place(upload to dropbox and PC) and use APN manager to backup apn settings. Btw is a brilliant app to have when traveling
Edit:u can recover your missing imei nr. But be sure to have the original efs folder,especially NV-data.bin most not have tampered with
d4fseeker said:
It's actually happening quite a lot with the S3, especially the US-versions
Some people have claimed it to have been fixed when flashing a Stock ROM through Odin, but should it not be fixed then you'll need to have it repaired by Samsung.
Click to expand...
Click to collapse
i have the same problem
brand new phone
don't recognized the sim card , try few
euro model , factory unlocked
how can i flashing a stock rom ?
thanks

How can you tell if your phone is locked

Can anyone tell me.
colint3 said:
Can anyone tell me.
Click to expand...
Click to collapse
Because it will not connect to any other network other than to which it is locked..
Punch this in your dial pad.. its one of samsungs keycodes.
*#7465625#
Sent from my GT-I9300 using Tapatalk 2
Coreym said:
Punch this in your dial pad.. its one of samsungs keycodes.
*#7465625#
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
that didnt work. i typed the number in and nothing happened.
colint3 said:
that didnt work. i typed the number in and nothing happened.
Click to expand...
Click to collapse
Hmm.. that should have definitely worked. Did you press the send button/call button?
Another way you can check is by putting another sim card in and if its locked it will tell you.
Sent from my GT-I9300 using xda premium
That code doesn't work for me either, Latest stock update for BTU CSC. Just sits there with a random code in the dialer screen
b-eock said:
That code doesn't work for me either, Latest stock update for BTU CSC. Just sits there with a random code in the dialer screen
Click to expand...
Click to collapse
Damn... maybe that's not the code
Thought for sure it was.. and I just checked the Samsung list of codes and its on there.. same numbers and sequence. Beats me
Sent from my GT-I9300 using xda premium
It worked before, last few updates it isnt working. Maybe its something to do with how Samsung stops Voodoo sim unlock from working?
Sent from my GT-I9300 using xda premium
Never used voodoo sim unlock and its not working for me either. Though the ROM I'm on has a tab to check easily but all the same... the dialer code isn't working
Sent from my GT-I9300 using xda premium
I dont have to use voodoo sim unlock because i bought mine full price from Samsung,unbranded but i would still like to be able to use dialer codes... Basically their latest updates reverse the unlock process by resetting the hex in the NV_data.bin every hour :/ but mine is permanently unlocked by Samsung! :happy:
Sent from my GT-I9300 using xda premium
Same.. bought from EXpansysUSA
Sent from my GT-I9300 using xda premium
same...eBay uk .....join the smug unlocked club
unlocking
try installing the omega 12 rom, as it has sim unlocking built in
The *#7465625# does not work on the Galaxy S3 anymore. That was the case for me and for everyone reporting here. I was able to get the same screen ans figure out my S3 was locked by using the app "SGS Secret Codes", which is available on the Play Store.
Does anyone know a way of figuring out which particular network the device is locked to? I just bought an S3 which was supposed to be unclocked bu it is not, and to unlock it I need to know which carrier it is locked to.

[Q] Flashed roms then lost service

I flashed another rom to my phone now I have slashed circle on the wireless power icon on my phone. I tried serveral roms after that no help. I tried several different sims without change. Please, help.
khaf said:
I flashed another rom to my phone now I have slashed circle on the wireless power icon on my phone. I tried serveral roms after that no help. I tried several different sims without change. Please, help.
Click to expand...
Click to collapse
Did you back up your efs? Check your imei and see if it is correct. Try flashing to a stock through Odin.
Sent from my GT-I9300 using xda app-developers app
kofiaa said:
Did you back up your efs? Check your imei and see if it is correct. Try flashing to a stock through Odin.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Yes I have the correct IMEI.
I do not know the exact stock rom. Could I know it by the IMEI? The phone from SFR France.
khaf said:
Yes I have the correct IMEI.
I do not know the exact stock rom. Could I know it by the IMEI? The phone from SFR France.
Click to expand...
Click to collapse
Any stock rom should do. And also try to use another SIM card. Your phone may also be network locked. Download galaxsim from play store and check the lock status.
Sent from my GT-I9300 using xda app-developers app
I checked with *#7465625# and it says network lock off. all off.
Does it mean the phone is unlocked. In fact, I tried several stock roms no help. last one is I9300XXBLG6.
Yeah your phone is unlocked. Remove your sd card if you have one. Check your mobile network settings. Different network sims or different Sims but the same network?
Sent from my GT-I9300 using xda app-developers app
I did what you told me. Nothing new. When I click on Setting/Mobile Network/Network operators/Search network, (Searching) flashes for moment and stops with nothing.
Do you have a serial number when u check settings?
Sent from my GT-I9300 using xda app-developers app
Where is this serial number in setting?
Settings » about device » status
Sent from my GT-I9300 using xda app-developers app
serial number in Setting/About device/Status: 000000000
khaf said:
serial number in Setting/About device/Status: 000000000
Click to expand...
Click to collapse
Where did you get the phone from?
Samsung Service center is your only option, take the phone box and proof of purchase if you have it.
But run triangle away and go back to the stock rom that you got with the phone
Sent from my GT-I9300 using xda app-developers app
Any idea where to download SFR France stock rom please!
khaf said:
Any idea where to download SFR France stock rom please!
Click to expand...
Click to collapse
http://www.sammobile.com/firmware/?page=3&model=GT-I9300&pcode=SFR&os=1&type=1#firmware
Thank you very much and my best regards.

Big big problem!!

hello my galaxy s3 has got a big problem..everything works except data!!i can't make any calls, can't go to internet( wifi works)..what can i do???i got to use like an ipod...lol
One what have you done .
this question lacks any detail .
Two is your IMEI correct .
Three is your sim working#
Four have you checked your network settings
Five have you the correct modem.
Six try a factory reset .
Seven return to service .
jje
I donne all..i tried even new modem but nothing..when i make a call it says : not registered in the network... imei is correct..maybe is blocked?but i got facture and warranty..seems funny...
Sent from my Gs3 ROMOW using xda app-developers app
I donne all..i tried even new modem but nothing..when i make a call it says : not registered in the network..my imei si correct..i bought the phone in a shop..i got warranty but Samsung says they cant repair it..maybe imei is blocked?i checked up and it says that is suppost to be correct
Sent from my Gs3 ROMOW using xda app-developers app
Check gsm only mode if you don't have 3g,if still not resolved contact your mobile operator
《swagged from aokp》
What can i do? it cost me a lot of money
Sent from my Gs3 ROMOW using xda app-developers app
Mobile operator says that maybe imei is blocked but they dont know the reason why!!
Sent from my Gs3 ROMOW using xda app-developers app
Numberingplans.com :
Note: This IMEI number seems to be correct, but we do not have any information on this specific handset. Please add the missing information below.
Sent from my Gs3 ROMOW using xda app-developers app
ieppa said:
What can i do? it cost me a lot of money
Sent from my Gs3 ROMOW using xda app-developers app
Click to expand...
Click to collapse
I don't know if you tried to pull out the simcard and clean the contacts. This was a common issue on the HTC Desire HD and this little fix worked fine.
ieppa said:
hello my galaxy s3 has got a big problem..everything works except data!!i can't make any calls, can't go to internet( wifi works)..what can i do???i got to use like an ipod...lol
Click to expand...
Click to collapse
Updated to Jelly Bean??
if yes go here: http://forum.xda-developers.com/showthread.php?t=1918601
Is the phone new? Has it ever worked for you? Have you considered the fact that it could be network locked(SIM locked)?
My phone ALWAYS shows "Not registered on Network" when I'm at home, that's because signal is terrible since I updated to JB (modem related).
Have you tried different SIMs from different networks? Have you tried your current SIM in a different phone?
[the phone is from 29 june..always worked bit one day data stopped working.. i got a HTC sensation and the SIM works fine in that phone/SIZE]
alias_neo said:
Is the phone new? Has it ever worked for you? Have you considered the fact that it could be network locked(SIM locked)?
My phone ALWAYS shows "Not registered on Network" when I'm at home, that's because signal is terrible since I updated to JB (modem related).
Have you tried different SIMs from different networks? Have you tried your current SIM in a different phone?
Click to expand...
Click to collapse
ieppa said:
[the phone is from 29 june..always worked bit one day data stopped working.. i got a HTC sensation and the SIM works fine in that phone/SIZE]
Click to expand...
Click to collapse
Ok,
so here comes the question my girlfriend always asks me :laugh:
"What did you do between it working, and it no longer working?"
You say data doesn't work, does that mean you can make phone calls?
I didnt do anything it just stopped working and i cant do phone calls...its like using an iPod.. maybe someone blocked my imei?could it be possible?
ieppa said:
I didnt do anything it just stopped working and i cant do phone calls...its like using an iPod.. maybe someone blocked my imei?could it be possible?
Click to expand...
Click to collapse
Yes, it's entirely possible, but you'll need to check with your provider. There is no way of checking from the device itself if the IMEI has been blocked.
Did you buy the phone new?
You could, potentially, be extremely unlucky and someone blocked the wrong IMEI code when attempting to block their own.
Ye it was new..there is no way to make it work then?
Sent from my HTC Sensation using xda app-developers app
ieppa said:
Ye it was new..there is no way to make it work then?
Sent from my HTC Sensation using xda app-developers app
Click to expand...
Click to collapse
Well, if it really has been blocked, you should get in touch with your provider, and potentially have to go through some lengthy process of proving to them you legitimately own the device and didn't block it yourself. It's unlikely though, as I've never heard of a device being removed from the block list before.
Your other option is to leave the country, it will work in another country
Failing that, return it to Samsung telling them it just stopping working, you did nothing, and insist they replace it.
Probably wrong Kernel, happened often to me on my old sensation
Sent from my GT-I9300 using xda app-developers app
What network are you on? I had to go to t mobile web site to get configuration settings sent to phone. All was then ok. You are not providing enough information, Network, whether phone had ever worked, if it has been modified in any way etc.etc.
People here will help you but you really must give as much relevant information as possible
Sent from my GT-I9300 using xda app-developers app
I got Tim !i went in TIM shop to ask and they dont know what to do
Sent from my HTC Sensation using xda app-developers app

[Q] unlocked rooted i717, won't read sim

I have had this phone unlocked for several months now. It worked just fine on tmobile edge. This morning, I wanted to upgrade to 4G, and went to this forum and rooted with odin3 1.85 installed tmob stock boot, and tmob system then flashed blaze modem. No sim. Flashed uvlg3modem, no sim. Flashed all the available modems, no sim. Factory reset, no sim. emergency calls only. did have the android process.acore has stopped, but after the factory reset, went away. Went to tmob store and got a new sim. Still does not read a sim. Was working just fine until i rooted it, and flashed the modem. I have searched the forum until i'm ready to smash this phone. any help????
How long did you wait before you freaked and started flashing different modems? Do those modem files have att i717 anywhere in the file name? Flash the T-Mobile again and do not flash a radio. What happens?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Adonisd said:
How long did you wait before you freaked and started flashing different modems? Do those modem files have att i717 anywhere in the file name? Flash the T-Mobile again and do not flash a radio. What happens?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
After the first one didnt work, i went on and flashed all of them one at a time. the thread stated that if one didn't work, flash the others. And, no, they were all tmob. I have flashed blaze and uvlg3 twice each. I did blaze before I installed the tmob system on odin
Just flash the T-Mobile one and no radio.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Adonisd said:
Just flash the T-Mobile one and no radio.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
how do i do that? I have the uvlg3modemfori717 zip file on the phone now. i also have vkltest, and icsblaze all zip files. do i drag it onto the phone, and flash it like before?
could i have lost my unlock? I paid for a factory unlock, $20 and sent my imie number. They sent me a code to unlock it.
Just use Odin to reflash the T-Mobile system and boot. Then let the phone start with sim in and see where you are at with a signal.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Adonisd said:
Just use Odin to reflash the T-Mobile system and boot. Then let the phone start with sim in and see where you are at with a signal.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
so use oden and put the tmob system in pda again? what about the stock boot? that one too?
ok did that, and still, says no sim card emergency calls only. still have the uvlg3modemfori717 zip file. did not reflash it.
I don;t know it this helps, but the phone is showing 4 bars right next to the battery, like it's picking up a signal. when i go to settings-more-mobile networks insert sim card to access network services. I have my old tmob sim and a new one they gave me yesterday.
Do you have bone of the att modem files? Try flashing the att modem file and then see if you get service again.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Adonisd said:
Do you have bone of the att modem files? Try flashing the att modem file and then see if you get service again.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
yea, still no sim card installed.
Re: [Q] AT&T I717, bone stock, not receiving SMS msgs
Find the topic in one of these i717 forums and follow the directions for a free unlock. If you need help finding it let me know.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
---------- Post added at 08:51 PM ---------- Previous post was at 08:25 PM ----------
Also if you have an att sim. Put it in and tell us what happens.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Unlocking is permanent.
You should test your sims in another phone - they can go bad.
You should return your phone to stock and test your verifed sim card - the sim card slot can go bad. Its a warranteed repair, but only if you have a stock rom.
tried to take it back to stock, now, it says that calendar.process has stopped, and goes through with other things until it just freezes.
Are you flashing after wiping everything in cwm? If you are having issues with things crashing, factory reset should take care of the issue.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Adonisd said:
Are you flashing after wiping everything in cwm? If you are having issues with things crashing, factory reset should take care of the issue.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
I seemed to solve the no sim issue, however, it is running really slow, and different processes keep stopping. system process, android process, ect. I have installed the att stock files and went back to the tmob, and that still doesn't fix the issue. I can't get into the settings through the phone to do a hard reset, everything fails before i can get there. the process com.android.phone has stopped. idk what the heck is wrong with this thing. all we wanted was to get 4g. man, i really screwed this thing lol.
Ok, heres whats going on now. I have fixed the sim issue, and the process issues. I reset my phone to factory. Now this is what i have on it:
tmobile system, stock boot, and icsblaze modem. I have 5 bars, and pick up tmobile, on 4G. Factory reset and icsblaze modem were the keys. I had the uvlg3 modem but it was causing my phone to crash. So, I deleted that modem, and put on the blaze, 4G works great. Thanks for all the help.
You are welcome. Its not always an exact science. I also had issues with different modems and always had to return back to stock Tom image.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
IrishHammer said:
Ok, heres whats going on now. I have fixed the sim issue, and the process issues. I reset my phone to factory. Now this is what i have on it:
tmobile system, stock boot, and icsblaze modem. I have 5 bars, and pick up tmobile, on 4G. Factory reset and icsblaze modem were the keys. I had the uvlg3 modem but it was causing my phone to crash. So, I deleted that modem, and put on the blaze, 4G works great. Thanks for all the help.
Click to expand...
Click to collapse
Hey, can you explain how you fixed your issue? Thanks.

Categories

Resources