Hello all,
So after much testing, I have determined that when the temperature is less than about 45 degrees Fahrenheit, grey horizontal lines appear on my screen. As it gets colder, they increase in number and contrast. When the temperature rises, they fade over time and eventually disappear. I have rebooted, and reflashed different roms, and have not dropped it on the ground or in water.
Yes, I know its weird, and I suppose that my only course of action is to get the screen replaced. The Chinese Samsung Repair Center will not honor my manufacturer's warranty (want me to pay $$) because the phone is not a Chinese GSII Here is where my question(s) comes in:
I bought my phone in the famous Beijing Dinghao Electronics market in July, and it is what used to be known as the european model (meaning no dvb antenna) and quad band GSM. This model however, if i'm not mistaken, was also used in south america (chile etc). And I'm not sure if mine is from UK, or Chile, or another south American country.
Is there a way to know for sure exactly what country my phone is from?
If i can figure that out, most likely I can send it there for a repair, as it is still under manufacturers warranty.
All the CSC etc are different because ive been flashing, but here's what it says on the back of my phone.
Code:
TELEFONO CELULAR/CELLULARPHONE
MODELO:GT-I9100
SSN:-I9100GSMH
FCC ID:A3LGTI9100
ALIMENTACION:3,7v;1000mA
HECHO EN CHINA/MADE IN CHINA
That's it. It really seems like some latin country, but there may be something I don't know.
Does anyone know where, ultimately I should send this phone to to get it the manufacturer's warranty honored?
And yes, this is a real Galaxy SII.
Thank you.
Product Code says where .
jje
GT-I9100LKLKOR
I cant find it on any lists. And google is oddly speechless.
What do you think?
Thank you again.
endor43 said:
GT-I9100LKLKOR
I cant find it on any lists. And google is oddly speechless.
What do you think?
Thank you again.
Click to expand...
Click to collapse
Anyone?
Thank you
endor43 said:
Anyone?
Thank you
Click to expand...
Click to collapse
Mi cousin has the same phone.
It was bought in Paraguay, not locked to any operator.
Related
I purchased a GS3 from newegg and I'm trying to work out the country of origin for warranty service. Here's the kicker: I'm trying to do this without opening the box and voiding their return policy as I haven't decided whether to keep it.
(Basically, newegg told me it was new-in-box, but later said it might have been 3rd party unlocked with no warranty other than that provided by their vendor in the US. So I'm trying to independently verify the country of origin and warranty status since newegg is no help.)
I'm still new at this, but would the Final Assembly Code portion of the IMEI tell me the country of origin?
I also tried looking up the IMEI and found the issuer was British Approvals Board of Telecommunications. I thought this might mean that it's a British handset, but that might be a bit of a leap.
Try checking the CSC. You can find it by either way:
1) By connecting to KIES and checking the code (3 alphabets).
2) By going to the dialler on the phone and pressing *#1234#.
Again, I'm trying to see if this can be determined without opening the box. I have the IMEI code, which is on the sticker outside the box. Do you know how I can determine the country of origin from the code? The FAC is 05. Thanks!
That's not possible but why don't you have warranty from the shop where you purchased it? If there is some kind weird warranty thing going on juat retutn it and invest few more bucks to the device from trusted dealer
Sent from my GT-I9300 using xda app-developers app
http://www.numberingplans.com/?page=analysis&sub=imeinr
All you can do .
jje
beetmonger said:
I purchased a GS3 from newegg and I'm trying to work out the country of origin for warranty service. Here's the kicker: I'm trying to do this without opening the box and voiding their return policy as I haven't decided whether to keep it.
(Basically, newegg told me it was new-in-box, but later said it might have been 3rd party unlocked with no warranty other than that provided by their vendor in the US. So I'm trying to independently verify the country of origin and warranty status since newegg is no help.)
I'm still new at this, but would the Final Assembly Code portion of the IMEI tell me the country of origin?
I also tried looking up the IMEI and found the issuer was British Approvals Board of Telecommunications. I thought this might mean that it's a British handset, but that might be a bit of a leap.
Click to expand...
Click to collapse
Just call Samsung customer servic in your country, i did and they can tell you from the imei number the country of origin.
Thanks for all the advice, though I'm still hoping that someone can tell me which country is identified by the Factory Assembly Code 05.
gee2012 said:
Just call Samsung customer servic in your country, i did and they can tell you from the imei number the country of origin.
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I've called Samsung US three times. And tried their chat bot. And tried Samsung in Australia and the UK. No luck.
JJEgan said:
http://www.numberingplans.com/?page=analysis&sub=imeinr
All you can do .
jje
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Click to collapse
Tried that, too. Didn't have it in the database.
johku12 said:
That's not possible but why don't you have warranty from the shop where you purchased it? If there is some kind weird warranty thing going on juat retutn it and invest few more bucks to the device from trusted dealer
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
In brief, it appears that newegg gets their phones from a third party rather than direct from Samsung. That doesn't mean the phones aren't new, but they don't know (or won't tell) the country of origin. I'm pretty sure it's somewhere in Central or South America.
Just to follow up: I called Samsung again and this time got someone with a brain who looked up the IMEI and told me the phone is of British origin. Of course, then she gave me the number for Samsung's Canada office...
Anyway, I called Samsung UK and was able to verify not only that it is a British phone, but that it has an extended warranty good through August 2014. Not sure how that happened, but not going to complain, either!
I have order one from Newegg also. HAVE YOU TRIED IT YET? Does it work? Never had problems with Newegg on warranty before.
It works and appears to be new. I've been pretty happy with it so far, but I probably wouldn't order from newegg again since they make you click through a disclaimer that phones might not be new.
Sent from my Transformer TF101 using Tapatalk 2
hmm might have to give this a try to see where my S3 came from, does this mean the country where it was meant to be sold, not where it was manufactured right?
it's just that grey market imports are rampant here in Hong Kong and you can't tell if its been repackaged with the correct adapters and language manuals etc.
Bottom Line
Bottom line, there is no guarantee of of any cell phone you buy being what is claims to be. If you buy online, realize that if you are getting a killer deal, something is amiss. Cell phones are just like perishables, they do drop as they get older, but there is little difference in price between Amazon, New Egg, etc. If you find a seller selling $100 cheaper than everyone else, something is sketchy. If someone wants to take a used phone and make it look new, you will never know the difference. Buy your cell phone from somewhere that gives you a warranty, better if it is an actual local store or someone you trust.
cellrookie said:
Bottom line, there is no guarantee of of any cell phone you buy being what is claims to be. If you buy online, realize that if you are getting a killer deal, something is amiss. Cell phones are just like perishables, they do drop as they get older, but there is little difference in price between Amazon, New Egg, etc. If you find a seller selling $100 cheaper than everyone else, something is sketchy. If someone wants to take a used phone and make it look new, you will never know the difference. Buy your cell phone from somewhere that gives you a warranty, better if it is an actual local store or someone you trust.
Click to expand...
Click to collapse
wow, that's quite a thread necro! the problem for US customers is that the international S3 isn't sold in local stores or by carriers.
So I bought a GS3 in july last year from Dubai (and thought its the best thing happened to me) then moved to Germany to stay permanently, the phone was mostly used for Android app development and had a luxurious treatment and was rarely used for other than that and navigation!
And starting at December random red hues started appearing around the screen, then a couple of weeks later the blue led was blinking so I tried to unlock it but it wouldn't, then I removed the battery, and it never booted again, no single reaction!
The real problem is that Samsung Germany refused to fix the phone saying:
thank you for your request.
According to our terms of warranty only mobile phones distributed within the EU are entitled to free warranty repair in Germany. Therefore please contact the local Samsung support center in Dubai. Thank you for your unterstanding.
If you have any further questions please contact us.
Kind regards,
Viktoria Grün
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Click to collapse
What I don't unterstand is that the dealer in Dubai assured it has international warranty. and the whole thing makes no sense since its the same phone and it wasn't my fault, and going all the way to dubai would cost several times what the phone is worth and if I ever buy a new phone it wont be Samsung or android at all!
So I desperately searched the net for a way or hint to fix it, and found some main boards that cost almost or more than half the price with no warranty.
now I went back to use my old S1 which feels like a calculator compared to the S3, and I could cry whenever I see the S3 lying on the desk:crying:
any ideas?
Code:
Model: GT-19300 (16MB)
FCC ID: A2LGTI9300A
SSN: -I93000GSMH
MADE IN VIETNAM
if I ever buy a new phone it wont be Samsung or android at all!
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What exactly do Samsung and Google have to do with misinformations provided by your seller?
What I don't unterstand is that the dealer in Dubai assured it has international warranty.
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Click to collapse
That's incorrect and a misinformation from your seller. US-customers also cannot have the i9300 fixed locally.
Just because the phone is called "international" does not mean it has international warranty.
. and the whole thing makes no sense since its the same phone and it wasn't my fault
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Click to collapse
Samsung Europe is not Samsung Asia, is not Samsung US, ...
They are different subcompanies of the same mother-company.
By the way; Samsung is not and never was under any obligation to fix your phone. The term warranty is usually used completelty incorrectly by customers.
Warranty is a voluntary offer by the seller or manufacturer to fix or replace a device and can have arbitrary conditions (such as location specific, only so many hours of usage, ...)
Guarantee on the other hand is ONLY provided by the seller (not the manufacturuer!) and it's definition is provided by the law of the country you buy the product in.
E.g. Most EU-countries have 2 years guarantee but you can still have only 1 year of warranty. Confusing...
Most manufacturers DO allow direct bring-in for 2 reasons;
1) customer service quality
2) they would get the device anyway through your seller so it does not make a huge difference
Multiple posts say it does not have an International warranty .
What I don't unterstand is that the dealer in Dubai assured it has international warranty.
The dealer is at fault nobody else .
The warranty as said is from the seller not Samsung .
Samsung's warranty is a secondary limited warranty .
Your warranty may well have been void anyway .
REF
phone was mostly used for Android app development .
tried to unlock it but it wouldn't,
if I ever buy a new phone it wont be Samsung or android at all!
Pointless posting here just to have a cry about Samsung users are never inclined to help in that situation .
jje
d4fseeker said:
What exactly do Samsung and Google have to do with misinformations provided by your seller?
That's incorrect and a misinformation from your seller. US-customers also cannot have the i9300 fixed locally.
Just because the phone is called "international" does not mean it has international warranty.
Samsung Europe is not Samsung Asia, is not Samsung US, ...
They are different subcompanies of the same mother-company.
By the way; Samsung is not and never was under any obligation to fix your phone. The term warranty is usually used completelty incorrectly by customers.
Warranty is a voluntary offer by the seller or manufacturer to fix or replace a device and can have arbitrary conditions (such as location specific, only so many hours of usage, ...)
Guarantee on the other hand is ONLY provided by the seller (not the manufacturuer!) and it's definition is provided by the law of the country you buy the product in.
E.g. Most EU-countries have 2 years guarantee but you can still have only 1 year of warranty. Confusing...
Most manufacturers DO allow direct bring-in for 2 reasons;
1) customer service quality
2) they would get the device anyway through your seller so it does not make a huge difference
Click to expand...
Click to collapse
Don't get me wrong, I am the biggset fan of Samasung since the S where all my electronics are samsung and I always recommended it to others, which is why I feel betrayed!
I think I'll try lumia 920 for now, nokia phones never failed me ... at least the old ones!
JJEgan said:
Your warranty may well have been void anyway .
REF
phone was mostly used for Android app development .
tried to unlock it but it wouldn't,
Click to expand...
Click to collapse
it was just used to test apps under underdevelopment, the phone was unlocked out of the box.
Hi
I am having problems using my phone in the country where I am travelling. They are very tough on imported phones and my IMEI is not yet in their system. In order to get it in their system, I need the FCC ID of the UK S9+ single SIM but I do not have the box with me and it is not something which shows up in PhoneInfo. I bought mine from Amazon UK.
Can someone who has the same model please let me know the FCC ID from their box, or perhaps from the label on the back of the phone which I took off. (It may be the same FCC ID in other countries with the same model number but to be safe I prefer to have a UK one.)
TIA.
EDIT: The 128Gb version, of course. I hope the colour doesn't make a difference to the code but mine is the lilac purple.
Does the Exynos version have an FCC ID? Since it wasn't released in North America, I'm not sure they put it through FCC certification.
Averix said:
Does the Exynos version have an FCC ID? Since it wasn't released in North America, I'm not sure they put it through FCC certification.
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That's a good point. I hope so.
Google has just found me this. Am I right that, if it were Snapdragon, it would not have the F at the end?
n-j-f said:
Google has just found me this. Am I right that, if it were Snapdragon, it would not have the F at the end?
Click to expand...
Click to collapse
Can't be 100% sure since that's an FCC ID and not a Samsung model number, but you're likely right. I searched off my device's FCC ID and it has the U on it.
https://fccid.io/A3LSMG965U
Averix said:
Can't be 100% sure since that's an FCC ID and not a Samsung model number, but you're likely right. I searched off my device's FCC ID and it has the U on it.
https://fccid.io/A3LSMG965U
Click to expand...
Click to collapse
Thanks.
n-j-f said:
Hi
I am having problems using my phone in the country where I am travelling. They are very tough on imported phones and my IMEI is not yet in their system. In order to get it in their system, I need the FCC ID of the UK S9+ single SIM but I do not have the box with me and it is not something which shows up in PhoneInfo. I bought mine from Amazon UK.
Can someone who has the same model please let me know the FCC ID from their box, or perhaps from the label on the back of the phone which I took off. (It may be the same FCC ID in other countries with the same model number but to be safe I prefer to have a UK one.)
TIA.
EDIT: The 128Gb version, of course. I hope the colour doesn't make a difference to the code but mine is the lilac purple.
Click to expand...
Click to collapse
Go to Device > Status. (Scroll down ) It will show your device FCC ID
isaackenny said:
Go to Device > Status. (Scroll down ) It will show your device FCC ID
Click to expand...
Click to collapse
Got it. Thanks.
What is the model of the phone i can help you out,
To check the model number go to setting and about phone it will be there but i can tell you i know for a fact the F is the exyenos variant and not the snapdragon variant,
Which country are you trying to use the device from as you will need to flash the device with region specific firmware as the country you are in will use different radio frequencies to what the UK does.
Thanks
Matthew from australia
Clove.co.uk sells the 64GB and 128GB version of the SM-G965F, but they don't seem to sell the 256GB version.
Are there any *trusted* vendors who do?
Samsung UK it them direct, and Currys PCWorld sell it from what I can see.
Sent from my SM-G965F using Tapatalk
Incarniac said:
Samsung UK it them direct, and Currys PCWorld sell it from what I can see.
Sent from my SM-G965F using Tapatalk
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As far as I can tell, even if I buy a prepaid UK SIM card, using it in the US wouldn't let me deactivate the region lock. So unless that's incorrect, or there's another good option, I have no choice but to use a dealer who will activate the phone before shipping it. I don't think either Samsung UK or PCWorld would do this.
In addition, I'd be surprised if Samsung UK would sell and ship to an international address, and the Delivery section on PCWorld's site doesn't list international as an option.
Didn't realise you were in the US and this was a requirement. I don't have any personal experience from working around the region lock in this manner, so can't offer any definite help on whether it needs to be in the region or whether a SIM from the region will do the trick.
Clove's option of pre-activating (and breaking seals in the process) is one that I don't know anyone else do, this to me sounds like a very specialised niche they have targeted and I wouldn't expect most, if any, other retailers would do this (technically, once opened, it can no longer be sold as 'new').
Incarniac said:
Didn't realise you were in the US and this was a requirement. I don't have any personal experience from working around the region lock in this manner, so can't offer any definite help on whether it needs to be in the region or whether a SIM from the region will do the trick.
Clove's option of pre-activating (and breaking seals in the process) is one that I don't know anyone else do, this to me sounds like a very specialised niche they have targeted and I wouldn't expect most, if any, other retailers would do this (technically, once opened, it can no longer be sold as 'new').
Click to expand...
Click to collapse
I wish a SIM card by itself was a guarantee - I hate getting opened box goods. And I've seen *way* too many sales/tech reps be casually careless with cell phones. I hate the possibility that I'm going to be paying $1k to get a brand new(ish) scratched phone.
That being said, I found one other dealer that does the activation - KickMobiles.com. They do have the 256GB version (only in Titanium) - but the reviews are very mixed for them. Clove has a much better reputation, but they don't stock the 256GB at all.
Haphim said:
I wish a SIM card by itself was a guarantee - I hate getting opened box goods. And I've seen *way* too many sales/tech reps be casually careless with cell phones. I hate the possibility that I'm going to be paying $1k to get a brand new(ish) scratched phone.
Click to expand...
Click to collapse
Indeed. I don't know how accurate this article from TechAdvisor is, but it implies you do need to be in the region to remove the region lock, or alternatively apparently a Samsung Support/Repair Centre can do so for you. The latter may be an avenue worth investigating if there is one near you, maybe call them and ask and see what they say.
Haphim said:
That being said, I found one other dealer that does the activation - KickMobiles.com. They do have the 256GB version (only in Titanium) - but the reviews are very mixed for them. Clove has a much better reputation, but they don't stock the 256GB at all.
Click to expand...
Click to collapse
Never heard of or used KickMobiles myself. I have used Clove in the past (it is quite a few years ago now) and would use them again if opportunity arose (right pricing, etc).
Incarniac said:
Indeed. I don't know how accurate this article from TechAdvisor is, but it implies you do need to be in the region to remove the region lock, or alternatively apparently a Samsung Support/Repair Centre can do so for you. The latter may be an avenue worth investigating if there is one near you, maybe call them and ask and see what they say.
Click to expand...
Click to collapse
I've looked into this. Apparently, local support centers won't do it - they refer you to the support centers in the phone's intended region. And I've seen numerous reports from people who say that when people call the support centers of the home region, they couldn't care less and while some of them have helped, others have told them that they have to get on a plane and fly back to make the local call that disables the region lock.
I can't risk having a $1000 brick.
There are websites that claim to sell you an unlock code for $50, although I don't know how trustworthy they are nor do I know how they're able to do this unless they're run by disgruntled Samsung techs. If xda had a keygen for the unlock codes, that would be sweet, but I haven't seen any sign of that.
Haphim said:
There are websites that claim to sell you an unlock code for $50, although I don't know how trustworthy they are nor do I know how they're able to do this unless they're run by disgruntled Samsung techs. If xda had a keygen for the unlock codes, that would be sweet, but I haven't seen any sign of that.
Click to expand...
Click to collapse
I didn't think you could unlock the region lock via codes. Don't know for sure mind, but be wary.
Sent from my SM-G965F using Tapatalk
Incarniac said:
I didn't think you could unlock the region lock via codes. Don't know for sure mind, but be wary.
Sent from my SM-G965F using Tapatalk
Click to expand...
Click to collapse
You can - that's how the Samsung support centers do it. But I appreciate the note of caution - will do.
I found a site that has a lot of good reviews, so I've got some hope on that front, at least.
Good luck If you're so inclined, updating your thread here with how it goes would be of interest even if it's not something I personally am looking to do. Sharing the information is good
I'm heading for vacation in Seoul for a week, starting this Saturday. I'd like to buy an S23 there. Does anyone have any advice on how that process works there? Best places to get it, etc?
I'm currently in Mongolia and eventually will head back to the States so I know I need to check bands.
TIA!!!
Is there anything special with Korean devices except for Korean bloatware? It used to be that Galaxy devices sold in Korea were made in Korea but I don't know if that still applies to the S23? I bought my S1 from Korea and it was made in Korea then... But, aren't you better off with US unlocked version?
OK... I'm back from Korea... and figured I'd answer my own question.
Only Samsung Stores sell Samsung phones to foreigners in Korea! :-(
I found this out the hard way when I tried at multiple "cell phone stores". Nobody would help me at all, they wouldn't even talk to me. I finally forced someone to talk to me and they said, "you're not Korean and we don't sell to foreigners". I asked where to buy one then and I was told "Samsung Stores only".
Of course due to my lack of planning, it was the evening of my last day there and I didn't have time to go across Seoul, I came home without one :-(
Now I have a choice... buy from America and pay to ship to Mongolia... or buy in Mongolia and pay a premium for the same model. I'm currently undecided...
cjkimmel said:
OK... I'm back from Korea... and figured I'd answer my own question.
Only Samsung Stores sell Samsung phones to foreigners in Korea! :-(
I found this out the hard way when I tried at multiple "cell phone stores". Nobody would help me at all, they wouldn't even talk to me. I finally forced someone to talk to me and they said, "you're not Korean and we don't sell to foreigners". I asked where to buy one then and I was told "Samsung Stores only".
Of course due to my lack of planning, it was the evening of my last day there and I didn't have time to go across Seoul, I came home without one :-(
Now I have a choice... buy from America and pay to ship to Mongolia... or buy in Mongolia and pay a premium for the same model. I'm currently undecided...
Click to expand...
Click to collapse
yeah its weird, i think you can buy normally here in Vn even if youre a foreigner
You could buy every product in every country without limits. Of course it's clear that has to be legal in that country, but it's strange that an USA citizen couldn't buy in SK..
Phone shops sell plans and require kyc. It pretty much the same way with apple in Japan.