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I have rooted my phone using TGA_Gunnman's one-click method.....everything was great - I am pretty sure my phones everyday performance is better now as a result. Of course, all the awesome things I can do now that I have root, make the phone that much better!
Yesterday, after no mods or changes my SD card became nor recognized by the phone. I get an error that the "Mount Point is absent or incorrect. Please unplug USB and try again." Of course I have tried unplugging, restarting, fixing permissions, unrooting, putting in a different SD card, nothing...NO access to SD. I am able to access the SD card from a computer so pretty sure its not the card.
I have searched and searched and searched the forums...I have not found anyone having a similar problem.
Does anyone have any suggested fix....or am I destined to return this handset for a dif one?
Thanks for any and all help.
kstar
So, due to lack of response, I can only assume the phone is faulty, and I will be heading to t-mobile store today.
Or am I really that slow and it is totally obvious?
Sent from my SGH-T959 using XDA App
did you try restoring the phone to factory settings?
Thanks for the suggestion....but a factory reset did not fix the problem.
I got that EXACT same error yesterday while I was tinkering trying to rename the memory card on the computer and phone. I unmounted it and then it started giving me this error. I DID fix it though I'm not sure WHICH one of the things I did fixed it so I will list everything I did while trying to lol.
1. Remove the card from the phone as it is powered on. Wait a few seconds and re-insert it. See if problem persists.
2. Power down phone, remove memory card. Power back on (without the card). Insert the memory card. See if problem persists.
3. With the phone and card in, attempt to connect to a computer in all 3 modes (Storage, Media Player, etc). See if it still can't mount it after you disconnect from the computer.
4. (I think this may have fixed it but not sure). With the phone on and card in, go into setting-->Applications-->Development-->USB Debugging. CHECK the box "USB debugging". Now connect the phone to your computer. It will warn you its in debugging mode, click ok. Open the notification menu on top when its connected (the one that slides down from top) and MOUNT the memory card + phone memory. Your computer should now recognize 2 new drives. Phone memory and the memory card. After this, disconnect the phone and it SHOULD be able to find the memory card and mount it CORRECTLY, fixing your problem for good.
Let me know if all of these don't work and I'll think if I missed something that I may have done while trying to fix it. It's not your memory card or the phone itself. It's the software which bugged. I wouldn't recommend you return it at all since its not faulty. The new one will do the same.
PS: If NOTHING works and I can't think of the thing that fixed mine, there IS something that WILL fix it guaranteed though I only recommend you do that as a last resort. If you reflash the phone to a different ROM, it will be fixed since the bug is in the software. There is the stock T-Mobile ROM provided on these forums somewhere if you want the same ROM (or as close to it as possible) that came with the phone (aka...as you got it out the box). Otherwise, you can flash into some custom rom (likely having some improvements too). All up to you. Though I only would recommend this if you REALLY have no other option.
Thank you - none of those options helped. I am not able to see the phone memory either. In other words, even when I have it plugged in to the computer and tell it to mount memory to the computer, no drive shows up. So I am unable to access any storage on the phone.
Why would this software issue just show up out of no where? I have had the phone since day 1......
Thank you!!!
Hmm...I was able to see the phone memory at least. Are you sure your phone doesn't even detect the phone memory? Cause that is quite odd. I remember my phone did not detect ANY memory card all the while giving me that message but it DID find its phone memory and could use that. Idk. I played with my phone an a USB cable for half an hour panicked that I did something to my phone or memory card till it finally worked. Your issue MAY be different though. In either case, I don't seem to remember anything else I did with it (maybe combination of those things I was listing? idk). Furthermore your issue may be different, even if related so I suppose start looking into the flashing process. You will need to flash if you want to return it anyway is my guess. So might as well.
I suggest you start looking here:
http://forum.xda-developers.com/showthread.php?t=747335
It's all the Roms for the Vibrant up to date. You will need Clockwork recovery and Odin to flash. The list has the official Tmobile ROM that your phone was shipped with. You can try that. It will return it to FULL stock, making it returnable and very likely fixing it. But if you're feeling adventurous you can try the custom ROMs.
Thanks for all your help - I ended up returning it b/c I didn't have the time to deal with it and have now run into a new problem of apps not installing from the market. They actually install for the first five minutes after wiping the phone, but then the installing was unsuccessful. I got two different replacements today and a new sim card, spent half my afternoon on the phone with 611...still no apps.....
Edit: found the fix for inability to download apps
settings>applications>manage applications>menu>filter, all>download manage>clear data
Of course, on my third vibrant and this is the only one with the menu button lag......i will be patient.....
I just had exactly the same problem with my Galaxy S. The problem was, My internal phone memory was unmounted after flashing a new firmware. Once I mounted it, it worked.
Menu > Settings > SD Card and Phone Storage > Mount SD Card (under Internal SD Card)
This mounted both internal and external cards and I'm now good to go!!
I have this exact same error right now and nothing is working.
Also, I do not have the option of returning the phone because it was a private sale and i bought the phone off of someone. He has the receipt but I wonder what I can do since he paid for it under his credit card and its in his name?
tks }{Alienz}{,
I got this can not mount external sd card message and following your step 2, it`s working now! just to remember, step 2 is:
2. Power down phone, remove memory card. Power back on (without the card). Insert the memory card.
Regards,
Eric Fagundes
Samsung vibrant unrooted yet =]
I had the same problem and #2 worked for me as well. Thank you!
I have a similar problem. I flashed axura and since then when I plug in my phone It never gives me the option to mount my phone. Has anyone found a fix for this?
- took the longest time to fix this. anyone having the same problem. i fixed it by getting a samsung usb cord. for whatever reason my phone wouldnt realize it was connected to the computer without it
}{Alienz}{ said:
I got that EXACT same error yesterday while I was tinkering trying to rename the memory card on the computer and phone. I unmounted it and then it started giving me this error. I DID fix it though I'm not sure WHICH one of the things I did fixed it so I will list everything I did while trying to lol.
1. Remove the card from the phone as it is powered on. Wait a few seconds and re-insert it. See if problem persists.
2. Power down phone, remove memory card. Power back on (without the card). Insert the memory card. See if problem persists.
3. With the phone and card in, attempt to connect to a computer in all 3 modes (Storage, Media Player, etc). See if it still can't mount it after you disconnect from the computer.
4. (I think this may have fixed it but not sure). With the phone on and card in, go into setting-->Applications-->Development-->USB Debugging. CHECK the box "USB debugging". Now connect the phone to your computer. It will warn you its in debugging mode, click ok. Open the notification menu on top when its connected (the one that slides down from top) and MOUNT the memory card + phone memory. Your computer should now recognize 2 new drives. Phone memory and the memory card. After this, disconnect the phone and it SHOULD be able to find the memory card and mount it CORRECTLY, fixing your problem for good.
Let me know if all of these don't work and I'll think if I missed something that I may have done while trying to fix it. It's not your memory card or the phone itself. It's the software which bugged. I wouldn't recommend you return it at all since its not faulty. The new one will do the same.
PS: If NOTHING works and I can't think of the thing that fixed mine, there IS something that WILL fix it guaranteed though I only recommend you do that as a last resort. If you reflash the phone to a different ROM, it will be fixed since the bug is in the software. There is the stock T-Mobile ROM provided on these forums somewhere if you want the same ROM (or as close to it as possible) that came with the phone (aka...as you got it out the box). Otherwise, you can flash into some custom rom (likely having some improvements too). All up to you. Though I only would recommend this if you REALLY have no other option.
Click to expand...
Click to collapse
What i did was reformat fat32 again then did a battery pull an went an turned off debugging an turned it back on an pluged it back in to computer an it found it, it renamed dcim to DCIM caps..i copied all photos an audio back in to that an it found everything then just copie all the rest of the stuff on your card back to the card Im running MIUI revamped now an i like it. Hop that helps somone out
i find that the answer to most solutions is the top thread in this forum.
Odin + 512.pit + t959UVJFD.tar
go back to stock jfd build 2.1
I dont really know what happened to the phone but for some reason, USB debugging and usb mass storage mounting has been disabled. It works fine in all other aspects except these two.
The first time it happened, it was fresh from a repair for not turning on anymore... That was easily fixed by LG within a day. The tech dude said something about "software upgrading".
The second time it happened, i was installing new apps straight to the SD and it wouldnt finish for like 10 minutes. So i turned it off and on again. Now everything found on my SD card wouldnt load and Settings would force close on me when I try to make it show all the apps on my phone.
I was wondering if this is a problem with apps2sd which I used... Maybe my memory card is too slow (class2) for the phone to install directly to it. Does anyone know what happened?
Hello
I used app2sd and my phone rebooted for no reason. Now after uninstalling it works fine. The unmount issue is common to P500. Probably it will be fixed on Gingerbread firmware.
So I'll have to hold off on customizing my phone until Gingerbread? =c
Guess I'll have to stick to phone memory for the apps not movable to the Sd on their own...
Also, I believe my problem goes beyond just the unmounting issue... I'll try to have the phone reformat the card when I get it back (soon I hope... I already sent it to LG)
It wouldnt show me that USB debugging and mass storage mounting is on even though those are checked on the Settings screen. When I connected the USB cable before with those settings on, there would be 2 icons on the notification bar that indicates that the two are working. I dont get those 2 icons now...
I'll try to have FroYo move the apps to SD after installing to phone memory when I get it back. Maybe that will solve the "taking forever to install" issue.
I hope the SD card reformatting by the phone would solve the slow SD card loading issue.
Which would leave the USB debugging and mass storage mounting issue... T__T
I don't really have the sudden SD card unmounting problem....
When I plug my Atrix into a device (computer, car, etc) via USB, the SD card auto-mounts. I would like to be able to adjust when it mounts but the auto-mount isn't a huge problem. My issue is that when I unplug the phone from a device the SD card doesn't automatically remount.
Is there a way to set up the SD card to automatically remount? Is there a manual way to remount besides restarting the phone?
thechump said:
When I plug my Atrix into a device (computer, car, etc) via USB, the SD card auto-mounts. I would like to be able to adjust when it mounts but the auto-mount isn't a huge problem. My issue is that when I unplug the phone from a device the SD card doesn't automatically remount.
Is there a way to set up the SD card to automatically remount? Is there a manual way to remount besides restarting the phone?
Click to expand...
Click to collapse
Did u try mounting in Settings --> SD card and storage
Yes, when I go to that menu it says, "Insert an SD card to mount". I'm not able to click "mount" because it is grayed out with the above message on it.
Any other ideas?
When u plug your phone in, there should be a USB icon @ the top of the screen. Pull that down, and select 'Do Nothing' that should clear up your problem. Always make sure you do this before unplugging your phone if it mounts the SDCard to avoid corrupting the data. Let me know if this fixed your problem.
I have the same exact issue. Selecting "None" for usb mode does nothing for me either. I have to reboot my phone just to get the SD Card and Internal storage to re-mount.
I don't know if this is related but I am also running ADEO ROM.
sstalder said:
I have the same exact issue. Selecting "None" for usb mode does nothing for me either. I have to reboot my phone just to get the SD Card and Internal storage to re-mount.
I don't know if this is related but I am also running ADEO ROM.
Click to expand...
Click to collapse
I'm rooted but running stock otherwise.
Selecting "none" just affects the phone's internal storage, not the SD card. Also, whenever i plug my phone into any device it automounts the SD, I'm never given an option. It is really frustrating when I just want to charge via USB and not mount my SD card.
Any other ideas? Is there an app that would solve this?
EDIT: I'm also having an issue where my PC won't let me "eject" the internal storage of the phone or the storage on the SD (drives F and G) so I have no choice but to just unplug it.
I should add that with my case my phone unmounts internal storage AND the sd card. It's to the point to where I am using adbWireless in order to push or run any other commands needed for adb.
sstalder said:
I should add that with my case my phone unmounts internal storage AND the sd card. It's to the point to where I am using adbWireless in order to push or run any other commands needed for adb.
Click to expand...
Click to collapse
Yeah you and I are having the exact same problems. This is really aggravating. However, I might have found a solution. In the app switchpro, you can set one of the controls (icons) to be "media remount". I have had soem limited success with it. Try it out yourself and let me know if it fixes the problem.
Thanks
I'm having the same problem. I downloaded the SwitchPro app and used the toggle mount/unmout successfully, so i don't have to restart the phone. It's a shame I had to buy an app to fix a problem with a new phone. I believe the first day of owning the phone I may have unplugged from the cpu while in media link mode for the usb connection, but since then I have it set to "none".
I am not rooted, nor am I running adeo rom as mentioned above.
Sam1geois said:
I'm having the same problem. I downloaded the SwitchPro app and used the toggle mount/unmout successfully, so i don't have to restart the phone. It's a shame I had to buy an app to fix a problem with a new phone. I believe the first day of owning the phone I may have unplugged from the cpu while in media link mode for the usb connection, but since then I have it set to "none".
I am not rooted, nor am I running adeo rom as mentioned above.
Click to expand...
Click to collapse
OK I'm glad we've found a fix of sorts at least.
That reload media widget works for my music player. Unfortunately, my widgets (dependent on teh SD card for skins) don't reload properly liek the rest of my media does. I'm still stuck powering on and powering off every time i unplug from a device.
SD Card problem
I think I have the opposite problem. I just rooted using aRoot. Now, when plugging the phone into my computer using a USB cable, the phone says the SD card is ready to be removed. And the Media Link can't read it either. Once I unplug the phone from the computer, the SD card is able to be used by the phone.
Any ideas?
jriverss said:
I think I have the opposite problem. I just rooted using aRoot. Now, when plugging the phone into my computer using a USB cable, the phone says the SD card is ready to be removed. And the Media Link can't read it either. Once I unplug the phone from the computer, the SD card is able to be used by the phone.
Any ideas?
Click to expand...
Click to collapse
My problems started after I used aRoot as well. Unfortunately, I never really found a solutions. I've just been restarting my phone whenever i plug it in. In your case, have you tried switching it into mass storage mode after plugging it in?
thechump said:
My problems started after I used aRoot as well. Unfortunately, I never really found a solutions. I've just been restarting my phone whenever i plug it in. In your case, have you tried switching it into mass storage mode after plugging it in?
Click to expand...
Click to collapse
I've tried every setting with no luck. All I wanted to do is add some music to my SD card. So I ended up taking the card out of the phone and inserting it directly into my computer in order to add the music. Not the best solution to the problem.
No definitely not. At least the files get transferred faster that way
Just turned on my phone after the exam today and normally it justs checks the usb storage as usual but now it's stuck on checking the usb storage, been like this for hours and I've tried restating the phone but same thing.
As a result of this I can't access anything. It's just stuck on (preparing usb storage -checking for errors)
What to do? Cheers
try - remove your external SD card and switch on the phone,
Just tried that an hour ago. It's something to do with internal sd card pretty sure.
Any other suggestions?
cwm format emmc or sdcard [depends on version of cwm] remove external sd card to be safe.
Might have to do that unfortunately
if you are not concerned about apps, just try a factory reset...
zaheedahmed said:
if you are not concerned about apps, just try a factory reset...
Click to expand...
Click to collapse
i bet he is not at all concerned about apps, his phone is unusable. lol
Tried formatting and still same problem.
USB storage is not the SD card .
jje
So what should I do?
USB storage is not the SD card .
jje
yes.....
Rooster19,what do you mean by "USB storage" checking, we understand it is media scanning upon booting, isn't it?
Yeah, but now it just says that, whatever I mentioned in the OP.
Keeps doing that and can't access gallery, music, or can't be detected on PC.
Don't know how it happened :/
Whoa I just got a message saying "damaged usb storage" after rebooting again.
What do
currupted / damaged internal storage....
1: format all partitions using cwm
2: try flashing stock rom using odin.
otherwise sorry in my opinion repair job
be warned doing anything above mentioned now could actually kill the device in the state it is now.
Help anyone
My phone can't even get recognised on the PC..
Anything else??
I think I have no hope :/
yow yow yow
try "FAT32", "default seperate size" andddd "fast format", say "thank you man"
Hi everyone,
after 1 year expericing with evo 3d everything is ok,
but in the last month some problems are killing me.
1- when i put the usb connection to download image, after i get sd error and cant see any images from gallery. (files are visible with android assistan, visible after rebooting, tried different cables, different sd, the system doesnt sees anymore images of applications, maybe some refresh problem?)
2- when i turn off the screen and connected to wifi or datamobile, both turn off till i turn on the screen, its a very annoying problem...
3- also the music application cant find my mp3 folder with music.
4- when i open gmail at first it says "no data connection", even if i'm connected, and clicking refresh works. (but i have to click everytime!!!,,,,
5- today i got also a strange grey icon of the battery with an ? on it, first time ever seen it.
other miscellanea information:
the phone is all original, i'm using apex launcher instead of sense, there is a lot of free space on sd, the phone never fell on the floor, nor in the water. camera is working great and all other function, no lag in applications,,
i hope some of you great xda master can help me finding a solution,
thanks to all.
Simone
from italy
ps. does exist an application that cancel all unused application files in the sdcard? thanks again.
1 and 3 sound like a bad sd card or card reader in the phone. The rest sound like an OS bug, which a factory reset should hopefully clear up.
ps. does exist an application that cancel all unused application files in the sdcard?
Click to expand...
Click to collapse
What do you mean "cancel?"
thanks for the answer,
i guess is the sd card, il try a factory reset. the new sd card that caused problem is a samsung 16 gb cas 6, i thoght it was good.
i mean wipe the garbage, like all those files left behind from applications uninstalled and no longer used.
thanks again.
sitlet said:
1 and 3 sound like a bad sd card or card reader in the phone. The rest sound like an OS bug, which a factory reset should hopefully clear up.
What do you mean "cancel?"
Click to expand...
Click to collapse
Well, normally when you connect the USB cable and choose to connect the USB storage then the SD card becomes unavailable to the phone but the computer can then access it. Both the computer and the phone cannot access the SD card at the same time... I will spare you the technical reasons but you should know that this is normal. After you are done copying files with the computer then you must turn off this USB storage mode so the phone can access the SD card again and then it will see all your music and pictures again (all these are stored on your card by default).
This should all be fixed OK by a reboot of the phone though in any case. Are you sure you rebooted the phone completely? maybe you should try to remove the battery once?
If you've done all that then you can try to repair the SD card by taking it out of the phone and using micro sd to SDHC adapter and inserting it directly into a computer then using windows to run a chkdsk on it.
hi,
i've done all you said properly, you know the problem came out because there was a differente behavior than in the past.
i remove securely the phone from pc and then is not accessible,
i didn't tried to chdsk the sdcard i'll try, but it sounded strange to me because its brand new.
i also tried to contact htc , they said " try to reboot, or try to remove the battery and the sd and start the phone again, the problem wasnt gone.
thanks for the advice.
mojomojo_man said:
Well, normally when you connect the USB cable and choose to connect the USB storage then the SD card becomes unavailable to the phone but the computer can then access it. Both the computer and the phone cannot access the SD card at the same time... I will spare you the technical reasons but you should know that this is normal. After you are done copying files with the computer then you must turn off this USB storage mode so the phone can access the SD card again and then it will see all your music and pictures again (all these are stored on your card by default).
This should all be fixed OK by a reboot of the phone though in any case. Are you sure you rebooted the phone completely? maybe you should try to remove the battery once?
If you've done all that then you can try to repair the SD card by taking it out of the phone and using micro sd to SDHC adapter and inserting it directly into a computer then using windows to run a chkdsk on it.
Click to expand...
Click to collapse
Well if it's just gotten corrupted then you can just reformat the sd card. You'll want to backup all your data first so if you can't do that from the USB connection to the PC then you'll need to insert it directly into a pc. Once you've formatted it you can put your backed up data back on the card and put it back in the phone and after a while it will find your mp3s again. If it's truly a bad sd card then the reformat won't help.
Do you have another sdcard? The one that came with the phone or any other? Try putting some mp3s and photos on it and then put that in your phone. If your phone recognizes the photos and mp3s then maybe your current sdcard is the problem. And can you tell the the format of your sdcard? Is it NTFS or exFAT or FAT32? If it is UHS-1 card there is a good chance that it is in exFAT. To make it work on Evo 3d, convert it to FAT32 .
mnomaanw said:
Do you have another sdcard? The one that came with the phone or any other? Try putting some mp3s and photos on it and then put that in your phone. If your phone recognizes the photos and mp3s then maybe your current sdcard is the problem. And can you tell the the format of your sdcard? Is it NTFS or exFAT or FAT32? If it is UHS-1 card there is a good chance that it is in exFAT. To make it work on Evo 3d, convert it to FAT32 .
Click to expand...
Click to collapse
the sdcard was FAT.
yesterday i made a backup of all files, formatted the newer sd,factory resetted the phone and now everything is good, also the speed of the system is increased, thanks to all!! :victory:
simone