Hi,
I bought galaxy R in Hong Kong yesterday. I found that my device always deep sleep and need to reboot. And many asia user reported the same problem. Any one had same problem?? Any one know how to fix the problem? Please kindly help, thanks.
Sorry for my poor english.
Kennychan1110 said:
Hi,
I bought galaxy R in Hong Kong yesterday. I found that my device always deep sleep and need to reboot. And many asia user reported the same problem. Any one had same problem?? Any one know how to fix the problem? Please kindly help, thanks.
Sorry for my poor english.
Click to expand...
Click to collapse
What is deep sleep? What rom version you use? Where do people report this problem? Never heared about it.
Try installing the last stock rom "KK5".
I using KJ3. Keep black screen, press any keys and no respones(can't wake up the phone)..I found many people reported this issue on Taiwan and Mainland forum. They up to KK5 and still have same problem.
I would like to know any Euro's user have same problem
Is it Hardware issue or software issue?? I really hope that the problem can be fixed after flash other kernel/rom
If any one fixed this problem, please kindly advise me. Million thanks!!!
Kennychan1110 said:
I using KJ3. Keep black screen, press any keys and no respones(can't wake up the phone)..I found many people reported this issue on Taiwan and Mainland forum. They up to KK5 and still have same problem.
I would like to know any Euro's user have same problem
Is it Hardware issue or software issue?? I really hope that the problem can be fixed after flash other kernel/rom
If any one fixed this problem, please kindly advise me. Million thanks!!!
Click to expand...
Click to collapse
Do not panic. It is a software issue.
It is not a problem of the Galaxy R and it is not related to Europe or Asia.
It was you that damaged the software on your phone in some way. But there is a way out.
1) Put the battery out. Put the battery back in. Press Power. Does it turn on?
2) Are you able to enter Download mode (volume down + home + power)?
3) Flash KK5 with Odin. Does Odin complete to flash and say OK at the end?
4) Enter recovery mode (power... wait... volume up + home). In recovery mode tell him to wipe data/factory reset.
I never install any apps/flash any things on my I9103 and it's 100% stock KJ3 rom. it should be nothing wrong on software...
1) Put the battery out. Put the battery back in. Press Power. Does it turn on?
Yes.
2) Are you able to enter Download mode (volume down + home + power)?
Yes
3) Flash KK5 with Odin. Does Odin complete to flash and say OK at the end?
I am afraid more serious after flash KK5...
4) Enter recovery mode (power... wait... volume up + home). In recovery mode tell him to wipe data/factory reset.
I had already tried to wipe cache and data.
Moreover, it always occurs(Look like turn off) when charging. Then i must need to put the battery out and put it back in, no other methods can wake up my phone.
Legion...Thanks for your help
Kennychan1110 said:
Moreover, it always occurs(Look like turn off) when charging. Then i must need to put the battery out and put it back in, no other methods can wake up my phone.
Legion...Thanks for your help
Click to expand...
Click to collapse
Now it sounds like a Hardware problem.
Bring it to the place where you bought it and they will repair/replace it.
No problem, mate. You can click "Thanks" to say thanks.
In Spain I never heared this problem, we use a rooted chinesse kernels and chinesse rooms and we don't have any problem like yours.
Sorry for my poor english.
Salu2,
Siwy ;-)
Enviado desde mi mákina usando trakatrá...
siwy_hct said:
In Spain I never heared this problem, we use a rooted chinesse kernels and chinesse rooms and we don't have any problem like yours.
Sorry for my poor english.
Salu2,
Siwy ;-)
Enviado desde mi mákina usando trakatrá...
Click to expand...
Click to collapse
Are you using KK5?
Kennychan1110 said:
Are you using KK5?
Click to expand...
Click to collapse
I'm using this.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Salu2,
Siwy ;-)
Enviado desde mi mákina usando trakatrá...
Kennychan1110 said:
Are you using KK5?
Click to expand...
Click to collapse
You have a hardware problem. Why are you not going to the shop and have it repaired?
legion1911 said:
You have a hardware problem. Why are you not going to the shop and have it repaired?
Click to expand...
Click to collapse
+1
Salu2,
Siwy ;-)
Enviado desde mi mákina usando trakatrá...
Hardware issue
Hi guys,
This is my first post here. I have recently bought this phone and have been having the same issue.
I think I have diagnosed it as well(with help from various forums).
When I expose the mobile to sunlight, the problem magically vanishes!! As Legion pointed it out, this is a hardware problem.
My guess: For the proximity sensor to work, it should send a signal and receive a reflected signal from some surface. The light sensor somehow absorbs the waves emitted by proximity sensor. And hence the proximity sensor does not function correctly at all. This problem apparently does not exist when the light sensor is exposed to sunlight(or any bright white light).
@kennychan, please expose your phone to sunlight and check if your phone "deepsleeps".
I'm from Europe and i have the same problem...
phone simply doesn't respond to anything... i even tried to call myself... the signal is like i'm available but Galaxy R doesn't ring...puling out battery works but it's driving me nuts... have to check every 5 minutes to see if my phone is alive
Nephilim983 said:
I'm from Europe and i have the same problem...
phone simply doesn't respond to anything... i even tried to call myself... the signal is like i'm available but Galaxy R doesn't ring...puling out battery works but it's driving me nuts... have to check every 5 minutes to see if my phone is alive
Click to expand...
Click to collapse
Why are you not bringing the faulty phone to the shop where you bought it to have it repaired? did you guys steal it?
bro, it is not we who experiencing the problem did not want to go to shop and repair it..
we r just looking for some evidence and solution before sending our unit to shop.. and maybe the problem can be rectify here in XDA.. it would save our time and money, rather than arguing with the shop/service center.
thats why we need an official forum for Galaxy R.. to share the good and the bad about this product. (no pun intended)
and look like we r not gonna have a forum anyway.. i dont understand why they stopped counting votes for Galaxy R..
I gave my phone for service. Samsung service center got my phone replaced(except the back panel and battery)
astro502001 said:
I gave my phone for service. Samsung service center got my phone replaced(not the back panel and battery
Click to expand...
Click to collapse
good for you. here in Malaysia there is no Galaxy R official release (yet)..
so anything galaxy R have to be repair at normal shop not directly from Samsung.
legion1911 said:
Why are you not bringing the faulty phone to the shop where you bought it to have it repaired? did you guys steal it?
Click to expand...
Click to collapse
this is also my phone for work so i need it...will get it check out when i go on vacation
Can your guys tell what is the frequency of this problem? I think I am also encountering the same issue though it has happened only twice since I purchased my phone about 3 weeks ago. Did you guys come across any way to manually trigger this issue?
deep sleep is basically making sure your CPU uses a little power as possible. I had similar problem with my S running 2.3.3. Update to 2.3.4+ using odin should fix this
Related
I bought my Galaxy S2 week ago on United States, but it's imported I don't know where.
I got it today, and when I tried setup it the touchscreen problem started.
I don't touch on screen but it "auto" click on middle left of screen, so, it's impossible use.
I tried restore to factory and no lucky to fix it.
When i put the S2 on charge ou USB cable connected on computer, the touchscreen "auto" click stop, but if i remove the cable connected, it return.
Anyone know why this? I can't return to EUA to change and need know if is software issue ou hardware.
Can I call to samsung on Brazil and ask about it to change or fix the problem? I need pay?
It's a new phone, I need fix this with Samsung or w/e...
im sorry to say, but it seems hardware problem. u want to take it samsung repair centre.
It's really weird... I tried update the firmware but still the same problem...
Anyone think they need change the smartphone or it's simple to fix on authorized of samsung?
Adolfops said:
It's really weird... I tried update the firmware but still the same problem...
Anyone think they need change the smartphone or it's simple to fix on authorized of samsung?
Click to expand...
Click to collapse
Start listening if you ask questions. In this case: start reading. Drreality already gave you a good answer.
Second, drreality.
Sent from my GT-I9100 using XDA App
BryanNL said:
Start listening if you ask questions. In this case: start reading. Drreality already gave you a good answer.
Second, drreality.
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
He said to send Samsung Repair Center, so, they can fix it on my phone or give me another new phone, my question is different, troll.
Adolfops said:
He said to send Samsung Repair Center, so, they can fix it on my phone or give me another new phone, my question is different, troll.
Click to expand...
Click to collapse
He wasn't trolling he just stated that you completely ignored the most logical answer you're going to get and if you ask a question listen to the answers.
Sent From My SGS Captivate 2.3.5 Biffmod
Before you turn it in; dial *#0*#
Then run the 'touch-test'. So you can diagnose whether it's the screen itself!
If problem persists; still return to Samsung!
Sent from my GT-I9100 using XDA App
BryanNL said:
Before you turn it in; dial *#0*#
Then run the 'touch-test'. So you can diagnose whether it's the screen itself!
If problem persists; still return to Samsung!
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
Yeah, the touch test keep clicking in the same location :\
Adolfops said:
Yeah, the touch test keep clicking in the same location :\
Click to expand...
Click to collapse
Best is to turn it in mate. For service. Glad to see the test worked.
Sent from my GT-I9100 using XDA App
Same Problem
hello, I'm facing the same problem, i bought my s2 a month ago with 1 year warranty, i faced strange issue, i was using the phone as a WiFi hotspot, then left it on the table and went to sleep, i wake up and the screen isn't responding, then i noticed a crack in the upper right of the screen, i know warranties exclude broken screens and damages caused by improper usage, although that i didn't cause the crack of the screen(no one would believe that) i went online and bought a replacement, it arrived 2 weeks later, i went online and checked on how to replace it, i did all the procedures and replaced the screen and everything went well and i got the phone functional again, but the screen went crazy with auto touches in the middle of the screen i tried everything possible by software and hardware, anyways i realized it has nothing to do with software, then by hardware i checked everything and all was right, any possible solution other than Samsung repair center?
did you solve it ? and how ?
because i think i have the same problem
i formatted everything like it was a new phone, same thing.
see the screenshots:
btw i enabled "show pointer" in developer options to see the touches,
as you see, all the touches is in the same exact column:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
To anybody that has had time to explore the GPS capabilities with the Mega ; How well does the GPS tracking set initial location, and stay locked in ?
(I have to use Google Maps on the job)
No problem here
-----------------------
Sent from my AT&T Galaxy Mega
As its both gps and glosnas its very fast to lock on an stays locked never dropped
Sent from my GT-I9205 using XDA Premium 4 mobile app
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
That was inside my house time to fix about 5 secs
Sent from my GT-I9205 using XDA Premium 4 mobile app
It seems there is no problem with GPS, instead I have found this Mega can lock GPS faster than my old S3.
Sent from my GT-I9205 using xda app-developers app
WaystrikerXI said:
It seems there is no problem with GPS, instead I have found this Mega can lock GPS faster than my old S3.
Sent from my GT-I9205 using xda app-developers app
Click to expand...
Click to collapse
That's good to hear. Physics would suggest that a larger device also acts as a better antenna.
I switched from the samsung infuse to this one and as far as I can tell the GPS on this is great that was one of my huge factors when I switched to this. All in all I have noticed it locks on within 5 to 15 seconds not to much longer and not once has it dropped on me even in the most remote of areas.
ac19189 said:
I switched from the samsung infuse to this one and as far as I can tell the GPS on this is great that was one of my huge factors when I switched to this. All in all I have noticed it locks on within 5 to 15 seconds not to much longer and not once has it dropped on me even in the most remote of areas.
Click to expand...
Click to collapse
Sorry to bring this back up... I had no problems with GPS, but the last 2 weeks I have been having terrible issues. It is constantly getting off track when travelling in the car. Losing contact with GPS... especially right before I get to a major turn in the directions. Taking forever to relock. I did a full factory reset and that didn't help.
Anyone with any ideas? I sure do not want to have to pay for insurance replacement.
Perhaps atmospheric anomalies or problems with the GPS system itself ?
Lose GPS when connecting or disconnecting power
I have found that I lose GPS if I connect or disconnect power. This usually happens when I get into the car while playing Ingress and I reconnect the power. It is easy to overcome as I just turn off and on the GPS from the Notification Panel. It is obnoxious however. Can anyone else test to see if this is happening to them?
skywalkr2 said:
Sorry to bring this back up... I had no problems with GPS, but the last 2 weeks I have been having terrible issues. It is constantly getting off track when travelling in the car. Losing contact with GPS... especially right before I get to a major turn in the directions. Taking forever to relock. I did a full factory reset and that didn't help.
Anyone with any ideas? I sure do not want to have to pay for insurance replacement.
Click to expand...
Click to collapse
Hi, I have exactly same problem with my Mega. So why did you do to fix the problem?
anilhk said:
Hi, I have exactly same problem with my Mega. So why did you do to fix the problem?
Click to expand...
Click to collapse
At this point I have not solved the problem. I did find that clearing the cache will alleviate the problem for a short while but it comes back. I did a support chat with Samsung and that was the first thing they had me do. Also when I loaded the new firmware update, same thing since that cleared the cache too. Samsung said to call back after testing the cleared cache step but I have not gotten around to it yet. I did find that if you have the GPS die that just hitting the GPS off and on from the notification drawer will restart it, but you probably already knew that. Glad to know that I am not the only one experiencing this issue. I am holding out hope that this will be fixed with 4.3 whenever it comes out. Otherwise I will have to do something drastic.
I also find that if I am using my GPS and bluetooth for a period time while my phone is in it's case then the GPS dies. When I remove the phone from the case it is very warm and the GPS does not come back to life from restarting it, but give it a minute to, I assume, cool down out of the case then it starts working.
str3tchb0y said:
At this point I have not solved the problem. I did find that clearing the cache will alleviate the problem for a short while but it comes back. I did a support chat with Samsung and that was the first thing they had me do. Also when I loaded the new firmware update, same thing since that cleared the cache too. Samsung said to call back after testing the cleared cache step but I have not gotten around to it yet. I did find that if you have the GPS die that just hitting the GPS off and on from the notification drawer will restart it, but you probably already knew that. Glad to know that I am not the only one experiencing this issue. I am holding out hope that this will be fixed with 4.3 whenever it comes out. Otherwise I will have to do something drastic.
I also find that if I am using my GPS and bluetooth for a period time while my phone is in it's case then the GPS dies. When I remove the phone from the case it is very warm and the GPS does not come back to life from restarting it, but give it a minute to, I assume, cool down out of the case then it starts working.
Click to expand...
Click to collapse
same for me
waltpinpin said:
same for me
Click to expand...
Click to collapse
Do you have a custom rom loaded? From your sig it appears you have TWRP loaded and stuff. So are you having the same issue even thou you have a custom ROM loaded?
str3tchb0y said:
Do you have a custom rom loaded? From your sig it appears you have TWRP loaded and stuff. So are you having the same issue even thou you have a custom ROM loaded?
Click to expand...
Click to collapse
you're right
waltpinpin said:
you're right
Click to expand...
Click to collapse
Well crap. That means that the problems we are having are not software related (unless it is a kernel issue). I was hoping/waiting for the KitKat update to see if that solved but now I don't have that much confidence it will.
Wait, my bad. This rom you have is a stock rom so it could still be a software issue. Oh well I guess I will still wait.
str3tchb0y said:
Well crap. That means that the problems we are having are not software related (unless it is a kernel issue). I was hoping/waiting for the KitKat update to see if that solved but now I don't have that much confidence it will.
Wait, my bad. This rom you have is a stock rom so it could still be a software issue. Oh well I guess I will still wait.
Click to expand...
Click to collapse
like you I expect the official kitkat and I would see...
I have i9205, stock 4.2.2. GPS is excellent. Locks on within a few seconds (very, very occasionally takes maybe 20 secs) & I've never lost sync.
Possible solution
waltpinpin said:
you're right
Click to expand...
Click to collapse
So I have been reading on AT&T forums and the Note 3 had the same problem. I have even gone into the AT&T store and tried this, unplugging a Note 3 while it had a GPS lock, and it loses the GPS just like the Note 3. Well the Note 3's Kit Kat update came out and the people reporting the issue before are reporting no issue now with 4.4. So there is hope that Kit Kat will solve this one complaint I have with the Mega.
The GPS on the Sprint Mega sucks complete ass. Will never lock more than 1 out of at least 22 detected satellites. Note 3 is on top and Mega is on the bottom. I'm going to discontinue use of my Mega until Sprint and Samsung fix this garbage.
I've been struggling for a while with that damned random clicks and browsing lags, and i think is a software bug related to firmware.
EDIT: A PATCH HAS BEEN PUBLISHED AROUND.
One app has been released to fix the random clicks screen bug, seems related to screen thermal calibration.
VIDEO EXAMPLE SHOWING THE ISSUE
https://www.youtube.com/watch?v=HBD49ogR8c0
VIDEO EXAMPLE SHOWING THE "AFTER PATCH"
http://videobam.com/tAIgp
DOWNLOAD (deposit files & mega)
http://dfiles.eu/files/23g00m1n8
https://mega.co.nz/#!rUViwbRR!MbwJhHPZnbWJuAVXEXVR5XU5v5w7MOX_gmWGZwbq-AY
**edit: Tested. Does not require root, i've been using the zu for one hour, and not random clicks after using the patch.
it does not seems to be a permanent patch, as described, should be runned when the screen start to mess around or prior, avoding the issue.
***** PUT THE DISPLAY TIMEOUT TO 2 MINUTES OR THE APP WILL FREEZE *****
Xperia Z Ultra random clicks patch: xzu_patch.apk
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
C6802, 1 month old. 2 times random click both wifi on and off !!!
iron59 said:
C6802, 1 month old. 2 times random click both wifi on and off !!!
Click to expand...
Click to collapse
Sorry. It worked for me.
If you keep having random clicks, i suggest you to try the settings into the wifi menu, as long it works but i have no idea why it works !
edit: this post is related to the old method of reconfiguring the wifi, not on the new russian patch published.
Why make a completely new thread for this instead of posting in the EXISTING thread you created for this issue?!
ApriliaM3 said:
Why make a completely new thread for this instead of posting in the EXISTING thread you created for this issue?!
Click to expand...
Click to collapse
Yah sorry, i didn't think to join them.
None of this makes a difference in my case - the random clicking still occurs...
Someone else with the same issue...!
Found this video - https://www.youtube.com/watch?v=HBD49ogR8c0
qazzi76 said:
Found this video - https://www.youtube.com/watch?v=HBD49ogR8c0
Click to expand...
Click to collapse
A patch has been published to fix the random click screen bug, seems related to screen thermal calibration.
http://dfiles.eu/files/23g00m1n8
will edit first post.
waveloom said:
A patch has been published to fix the random click screen bug, seems related to screen thermal calibration.
http://dfiles.eu/files/23g00m1n8
will edit first post.
Click to expand...
Click to collapse
The question now is; does it work? And is it a permanent fix?
Sent from my Z Ultra, using XDA Premium 4
LordManhattan said:
The question now is; does it work? And is it a permanent fix?
Sent from my Z Ultra, using XDA Premium 4
Click to expand...
Click to collapse
I dont know. I just runned the patch, and everything is working.
But it was working for a while for me, and does not happens so often, so for now i cant tell any difference.
From what i read, it is not permanent also because dont use root.. so the app should be launched when screen start to mess around.
Well well well, look what I just found in /system/usr/idc/clearpad.idc
Anybody up for a little testing? Do a nandroid before you do anything, in case it goes straight to hell.
Sent from my Z Ultra, using XDA Premium 4
Nice find, I'm sure something like that is required - I'd love a "finger only" mode personally as I'm not interested in using a pen/pencil/whatever with my phone (and the ghost touches when the screen is wet and/or dirty are deeply annoying!).
AndyGarton said:
Nice find, I'm sure something like that is required - I'd love a "finger only" mode personally as I'm not interested in using a pen/pencil/whatever with my phone.
Click to expand...
Click to collapse
Yeah, same here. I do know that this is in fact the way to adjust the sensitivity, but i have no idea what's what. What happens if i set it to 1? Or what happens if i set it to 0.0099?
UPDATE
Note: It looks like ClearPad is Synaptic's touch technology which is being used in most Android handheld devices.
Found this in the Android source: (android/device/sony/lt26/7d63d18c0525f96a44fb5cdbb49869407923d1cd/./config/clearpad.idc)
By freexperia <jerpelea> on Aug 17, 2012
Code:
# Input Device Calibration File for the Tuna touch screen.
#
# Basic Parameters
touch.deviceType = touchScreen
touch.orientationAware = 1
# Size
touch.size.calibration = diameter
touch.size.scale = 10
touch.size.bias = 0
touch.size.isSummed = 0
# Pressure
# Driver reports signal strength as pressure.
#
# A normal thumb touch typically registers about 200 signal strength
# units although we don't expect these values to be accurate.
touch.pressure.calibration = amplitude
touch.pressure.scale = 0.005
# Orientation
touch.orientation.calibration = none
Notice "touch.pressure.scale = 0.005". The Ultra is set to 0.0074. I need a tester who has CWR installed and has or can do a full NANDROID backup and can test this. I'm only rooted.
Edit: Totally unrelated: I just got my first SOD, and i didn't even do anything. I have no idea what's happening :S
LordManhattan said:
Notice "touch.pressure.scale = 0.005". The Ultra is set to 0.0074. I need a tester who has CWR installed and has or can do a full NANDROID backup and can test this. I'm only rooted.
Click to expand...
Click to collapse
I think this is related to touch sensitivity.
In official Sony forum, there is a discussion, they said that there is something related to the screen temperature and the touch overreacting.
Thanks
Thanks it works.. for now.. i am still testing..
does this work in current firmware? 4.4.4?
Screen does seem to do random stuff when a little oily, and even when clean sometimes has a lag after touch.
Ghost Touches
hi
My phone sony xperia z ultra LTE model suddenly started having ghost touches yesterday. The exact point of touch is near the keypad Number 5 and 8.
when i on the screen the phone automatically goes to the emergency call menu and the number 5 and number 8 are constantly being typed without me touching the screen.
Went to sony service center but they say may be some issues with the screen, advied to do hard reset but cannot accept the phone is it was bought overseas.
Any help from anyone is appreciated.
My phone is not rooted and is running stock rom and is up to date . Android 4.4.4
This is my first post, if any errors in posting please excuse.
gagan779 said:
hi
My phone sony xperia z ultra LTE model suddenly started having ghost touches yesterday. The exact point of touch is near the keypad Number 5 and 8.
when i on the screen the phone automatically goes to the emergency call menu and the number 5 and number 8 are constantly being typed without me touching the screen.
Went to sony service center but they say may be some issues with the screen, advied to do hard reset but cannot accept the phone is it was bought overseas.
Any help from anyone is appreciated.
My phone is not rooted and is running stock rom and is up to date . Android 4.4.4
This is my first post, if any errors in posting please excuse.
Click to expand...
Click to collapse
have you tried cleaning the screen when that happens, there seems to be some software problems on the Xperia Z1 and Ultra. I had the same problem on my Z1, and got the screen replaced under warranty to have the same issue. now tih my Ultra same thing again.
Having a clean screen makes a difference.
So, does rooting it or installing a custom rom fix this?
I just bought this device and it happeend to me once, restarted it and everything is fine. I am still within the 14 day return time.
To be frank, I cant be arsed to deal with these issues. I expect more from OEMs, otherwise, might just aswell get a cheap china phone and roll with it. At least those are cheap.
I am 50/50 on either returning it or sticking with it.
I know for a fact that OEM firmware is garbage, but is this issue a hardware problem? A custom rom cant fix hardware issues.
I have had my fairshare of experience with smartphones. This is the first time anything like this has happened to me
shadowcore said:
So, does rooting it or installing a custom rom fix this?
I just bought this device and it happeend to me once, restarted it and everything is fine. I am still within the 14 day return time.
To be frank, I cant be arsed to deal with these issues. I expect more from OEMs, otherwise, might just aswell get a cheap china phone and roll with it. At least those are cheap.
I am 50/50 on either returning it or sticking with it.
I know for a fact that OEM firmware is garbage, but is this issue a hardware problem? A custom rom cant fix hardware issues.
I have had my fairshare of experience with smartphones. This is the first time anything like this has happened to me
Click to expand...
Click to collapse
What firmware is it running? I have no issues on Carbon or GPe, but it is a long time since I've had Sony software on my ZUs. There is a fix for older firmware that needed root. Wet sticky/sweaty finger will make it worse
Hi,
The main reason i sold my Z1 was because he has a lot of issues.
but the biggest issue was the touch screen problem.
bassicaly it was stop reconize the touch and it was creates sord of stops on the screen. (will upload a video later for an example),
http://www.youtube.com/watch?v=nNV_jat9Z5Y
So i afraid that the Z2 will suffer from this issue too, i decided to open this thread for testing.
if someone on this forum have a model in his house, plz do the following test to see if the problem persist.
1. put the device on a flat surface like a table, naked without any case.
2. Open any sketch app. like drawer.
3. leave the app open on the surface for atleast 30 seconds.(if the screen goes off u can change the "screen on time" in Settings -> Display.)
4. after that draw a line, if the problem persist u will see it.
if someone can film the test when he does it will be even better and highly appriciated.
Thx guys
E!ch0 said:
Hi,
The main reason i sold my Z1 was because he has a lot of issues.
but the biggest issue was the touch screen problem.
bassicaly it was stop reconize the touch and it was creates sord of stops on the screen. (will upload a video later for an example),
http://www.youtube.com/watch?v=nNV_jat9Z5Y
So i afraid that the Z2 will suffer from this issue too, i decided to open this thread for testing.
if someone on this forum have a model in his house, plz do the following test to see if the problem persist.
1. put the device on a flat surface like a table, naked without any case.
2. Open any sketch app. like drawer.
3. leave the app open on the surface for atleast 30 seconds.(if the screen goes off u can change the "screen on time" in Settings -> Display.)
4. after that draw a line, if the problem persist u will see it.
if someone can film the test when he does it will be even better and highly appriciated.
Thx guys
Click to expand...
Click to collapse
just watched the vid ! this is really not good .. i didnt realize the Z1 had this issue ? if this problem is on the Z2 .. would this be covered by warranty should i decide i want to return the phone ? i am awaiting delivery of mine around the 11/4/14 .will check this problem out . thanks for bringing it to our attention :good:
strommy1966 said:
just watched the vid ! this is really not good .. i didnt realize the Z1 had this issue ? if this problem is on the Z2 .. would this be covered by warranty should i decide i want to return the phone ? i am awaiting delivery of mine around the 11/4/14 .will check this problem out . thanks for bringing it to our attention :good:
Click to expand...
Click to collapse
Yes, I got my Z1 with that same issue covered by warranty. They tried fixing it 4 times and I was patient for about 2 months because I really wanted to keep it. Finally I got fed up and returned it for a full refund under warranty - just didn't want to go through that again.
strommy1966 said:
just watched the vid ! this is really not good .. i didnt realize the Z1 had this issue ? if this problem is on the Z2 .. would this be covered by warranty should i decide i want to return the phone ? i am awaiting delivery of mine around the 11/4/14 .will check this problem out . thanks for bringing it to our attention :good:
Click to expand...
Click to collapse
No problem mate, cuz it was a big issue on the z1 section i tought the z2 maybe suffer from this too. speacially when some z1 compact users report they experiencing this problem too.
So again friends, if someone has a prototype or a model plz do this test asap
I have the Z1 and never had this issue. I know it exists from the thread in the Z1 forum, just pointing out that not everyone suffered from this. That being said, it's a horrible problem to have and if I did have it on the Z1 I would never be getting the Z2.
I had Z1 & suffered from the same issue.I only preferred Z1 coz it can be rooted without loosing warranty.Also I think if z2 users face above issue they might also face screen not responding after playing games like dead trigger 2 for half an hour.Not to mention the yellow hue on screen
Sony
Sent from my SM-N900 using XDA Premium 4 mobile app
E!ch0 said:
Hi,
The main reason i sold my Z1 was because he has a lot of issues.
but the biggest issue was the touch screen problem.
bassicaly it was stop reconize the touch and it was creates sord of stops on the screen. (will upload a video later for an example),
http://www.youtube.com/watch?v=nNV_jat9Z5Y
So i afraid that the Z2 will suffer from this issue too, i decided to open this thread for testing.
if someone on this forum have a model in his house, plz do the following test to see if the problem persist.
1. put the device on a flat surface like a table, naked without any case.
2. Open any sketch app. like drawer.
3. leave the app open on the surface for atleast 30 seconds.(if the screen goes off u can change the "screen on time" in Settings -> Display.)
4. after that draw a line, if the problem persist u will see it.
if someone can film the test when he does it will be even better and highly appriciated.
Thx guys
Click to expand...
Click to collapse
Hi I have the Z2 Prototype . but even its a prototype i dont have that touchscreen issue. so i hope with the retail version you wont have any issue regarding Touchscreen .
i have tested what you said so dont worry .
Thank you very much
@iRimas
Thats great news, man thank u very much
I hope that the final model wont be suffer from this thing,
its a real dealbreaker for me.
E!ch0 said:
@iRimas
Thats great news, man thank u very much
I hope that the final model wont be suffer from this thing,
its a real dealbreaker for me.
Click to expand...
Click to collapse
Trust me you will love this Phone. its something special from all Xperia's
Enjoy
Safe
Happy Days
As the Z1 screen is surrounded by aliminium(I read somewhere in the forum that that's the problem),and the Z2 is aluminium+rubber I think the Z2 will not have this issue.
Sent from my C6603 using XDA Premium 4 mobile app
iRimas said:
Trust me you will love this Phone. its something special from all Xperia's
Enjoy
Safe
Happy Days
Click to expand...
Click to collapse
Since you already have a Z2 prototype - can you confirm that there still is a UMS mode available to switch the way you can connect your phone via USB? My car stereo sadly does not support MTP, so my only option to make the internal SD card available is via UMS.
thanks and sorry for hijacking the thread.
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iRimas said:
View attachment 2648430
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Awesome, thanks so much!
Some users in Tawian are reporting touch issues...
But it seems they are running a newer version of the firmware.
@Si_NZ
Can u give me a source bro?
E!ch0 said:
@Si_NZ
Can u give me a source bro?
Click to expand...
Click to collapse
Looks like you've already found the source
Si_NZ said:
Looks like you've already found the source
Click to expand...
Click to collapse
Haha yeah , tought u saw that on another site..
Hope the issue isnt bad as the Z1's
i
E!ch0 said:
Hi,
The main reason i sold my Z1 was because he has a lot of issues.
but the biggest issue was the touch screen problem.
bassicaly it was stop reconize the touch and it was creates sord of stops on the screen. (will upload a video later for an example),
http://www.youtube.com/watch?v=nNV_jat9Z5Y
So i afraid that the Z2 will suffer from this issue too, i decided to open this thread for testing.
if someone on this forum have a model in his house, plz do the following test to see if the problem persist.
1. put the device on a flat surface like a table, naked without any case.
2. Open any sketch app. like drawer.
3. leave the app open on the surface for atleast 30 seconds.(if the screen goes off u can change the "screen on time" in Settings -> Display.)
4. after that draw a line, if the problem persist u will see it.
if someone can film the test when he does it will be even better and highly appriciated.
Thx guys
Click to expand...
Click to collapse
I tested this and saw touch problem but it s not just Z1 that shows touch-problem in this experimental situation.
if i remember correctly G2, htc One & etc shows same problem in an experimental situation.
But i hope like lots of software tweaks on XZ2 they do something for metallic frame and touch.
they changed frame design little-bit i don't know if it effect on touch panel or not!
:good:
One more question. Is it possible to hide embarrassing photo albums in gallery or Sony still did nothing about it?
@AmberBoy
Download "Hide it pro" from play store, the best app for hiding stuff.
Regards to all. I have a problem with the fingerprint sensor, it stopped working and I don't have any settings at all. Did anyone else have this problem and is there a solution?
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I have the same problem, in my case the button stops working, I have to send back the phone for service to fix of this button
akins0405 said:
Regards to all. I have a problem with the fingerprint sensor, it stopped working and I don't have any settings at all. Did anyone else have this problem and is there a solution?
View attachment 5419665
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Click to collapse
I do think is a software issuse, i heard a bunch of people are having thia problem where it " suddenly" stopped working. And since the fingerpint option is missing in the settings, it's definitely sofrware isssue.
It's not software issue,fingerprint sensor is junk on this model.It's broken on mine Mi 11 Lite 5g two months after I bought it.Flashing other or older MIUI roms won't help,service is the only solution...
wait maybe the new update will solve the issue miui 12.5.6.0, should be available very soon.
They confirmed in the service that is hardware issue.I've exchanged my phone.
Gaga Kanasta said:
It's not software issue,fingerprint sensor is junk on this model.It's broken on mine Mi 11 Lite 5g two months after I bought it.Flashing other or older MIUI roms won't help,service is the only solution...
Click to expand...
Click to collapse
What a shame... Shame for a device on this price range, disgusting!
Gaga Kanasta said:
They confirmed in the service that is hardware issue.I've exchanged my phone.
Click to expand...
Click to collapse
Have the same problem since this morning... Did service says how long it will take?
Yes,they told me that they had ordered a new part and that I had to wait and after 15-20 days they said they couldn't fix it and get a new phone. I didn't want Xiaomi this time so I replaced it with a Samsung a52s which is even cheaper in my country.I'm really disappointed in Xiaomi quality control and I don’t want to pay 400 euros for a phone that incorporates second-class components.Sorry on my bad english,I hope you understand me
Gaga Kanasta said:
Yes,they told me that they had ordered a new part and that I had to wait and after 15-20 days they said they couldn't fix it and get a new phone. I didn't want Xiaomi this time so I replaced it with a Samsung a52s which is even cheaper in my country.I'm really disappointed in Xiaomi quality control and I don’t want to pay 400 euros for a phone that incorporates second-class components.Sorry on my bad english,I hope you understand me
Click to expand...
Click to collapse
I really hope it's a software issue... because this morning I cleaned ui system data and loauncher data and it went back to work for some minutes, then it stopped again... I have no clue,, i'll try to downgrade my MIUI and see if i can fix the problem.. i bought this phone in another country so i have no way to take it back or change it, i have EU warranty so it should work in my country too... thank you so much ♥
What version of soft are you using guys?
sirgoldi said:
What version of soft are you using guys?
Click to expand...
Click to collapse
12.5.5.0 RKIEUXM , european version, i'm waiting 1 week to unlock bootloader and try to flash an older version or global version
danielestella said:
12.5.5.0 RKIEUXM , european version, i'm waiting 1 week to unlock bootloader and try to flash an older version or global version
Click to expand...
Click to collapse
Be careful with 12.5.5. Looks like that one breaks fingerprint scanner.
I'm in UK and no 12.5.5 OTA. Interesting. Waiting for Enhanced anyway
sirgoldi said:
Be careful with 12.5.5. Looks like that one breaks fingerprint scanner.
Click to expand...
Click to collapse
That's what happened LOL
danielestella said:
That's what happened LOLView attachment 5443525
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Click to collapse
Goodness Xiaomi... How could you release updates breaking your own phones.
sirgoldi said:
Be careful with 12.5.5. Looks like that one breaks fingerprint scanner.
I'm in UK and no 12.5.5 OTA. Interesting. Waiting for Enhanced anyway
Click to expand...
Click to collapse
Any info when enhanced will hit?
Stickola said:
Any info when enhanced will hit?
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Click to collapse
Hopefully before EOY.
Little Update: i changed 3 or 4 times MIUI version with older versions (12.5.1 EU and GLOBAL, 12.5.3 EU and GLOBAL), and fingerprint issue was not fixed, so is definitly an hardware problem and changing MIUI is just losing time. I took the phone to the customer care and they are sending it to Milan (i'm in italy) to fix it, and they told me that it will take 12-14 days.
Sorry for my bad english, I hope it can help someone!
It's weird, I don't own this brand anymore but I still visit forums related to it and it's mostly about problems My first Xiaomi phone was a Redmi note 5 pro and after that A2. They were cheap and worked well. Instead of Xiaomi correct mistakes and improve quality, they increase prices, and the "quality" of components remains the same (or worse), and the software may be better but still lags behind the competition. I don't know what else to write, I am very disappointed ...
Hello,
I see i'm not the only one with this issue...
I thought that it was an issue with Miui (again...), but sadly no ....
I think i will send it to repair center, and i will sell it for something else like A52s. No more Xiaomi