[Q] Kies has stopped working - Galaxy S II Q&A, Help & Troubleshooting

Good morning!
I have a problem with my KIES software (and with my Mozilla Firefox browser too) When on Friday, I surfed on the internet, there weren't any problems. After a time, when I went to a website, my antivir (Nod32) has popped-up a notification, that trojay (iframe) found, moved to quaranten, at this website.
Then I restarted my system. When the computer turned on, I got a Windows problem window, that Kies.exe has shut down unexpectedly, we apologize for inconvenience (or something similar to this in English I think, sorry I use hungarian Windows ) .
Then I wanted to start the Kies program, but everytime the same window popped up. If I don't do anything with the window, Kies will start in the background, but it is not the normal thing. The same thing is happening with Firefox too. I have tried everything (in my opinion, but I'm not sure in it... I can't be sure in it ), with Firefox, but nothing helped. Maybe, if I try to make something good with Kies, I can start Firefox too.
Have you ever experienced the same problem? Could you help me, please?
Thanks for any helps, in advance!
HUNZwiebel

A its a Question = rules post Q&A .
Total removal of Kies from PC download latest Kies and install .
Still problems then its PC Virus Trojan related probably .
jje

Problems your AV by the sound of things so try...
1. config your AV to all activity with Kies and said wep pages.
2. D/L new Kies and install
3. Roll back system if poss to an earlier date when your systems was working fine.

JJEgan said:
A its a Question = rules post Q&A .
Total removal of Kies from PC download latest Kies and install .
Still problems then its PC Virus Trojan related probably .
jje
Click to expand...
Click to collapse
I have tried uninstall and reinstall Kies and Firefox too, but the problem is still here. I have made a full scan in Eset NOD32, but there weren't trojan/virus found on my computer.

Nyssa1104 said:
Problems your AV by the sound of things so try...
1. config your AV to all activity with Kies and said wep pages.
2. D/L new Kies and install
3. Roll back system if poss to an earlier date when your systems was working fine.
Click to expand...
Click to collapse
I tried to allow Kies.exe in the antivir, but nothing
I tried reinstall Kies, and Firefox, but nothing
I haven't tried roll back system never, but in my opinion, it will be the next thing, but only if there aren't any new helps
Thanks for the helps!

Related

active sync 4.5 - rapimgr at 50 % CPU

hi, I have a little problem with active sync 4.5. before I used 4.2, coz I did not have installed vanilla before. But now I must use 4.5. When I connect device, synchronization work fine, but rapimgr.exe have 50 percent of CPU (i have HT Prescot). if I disconnect device, then is no way to connect it again, only restart PC, because process cannot be stopped any way (taskkill /pid xxx /f /t doesnt work). before I reinstall my windows (it is really necessary nevertheless) is there anybody who now what is the root cause of this problem? in work we still have w2k - no problem. I think reinstallation can solve this prob, but what is the root cause?...
I don't have this problem on any of my PC:s, did you uninstall previous version, reboot and installed 4.5?
Try uninstaling now, reboot and reinstall 4.5.
of course, did not help. And I also removed all information from registry, and delete all files in program files dir. If I have installed 4.2 no problemo. only with 4.5 (build 5096). no matter if firewall installed or not, mayby interference with some installed programs. nevermind, i am only curious what cause this. I have PDA´s for years, and this is 1st time when this happend to me.
jompao said:
I don't have this problem on any of my PC:s, did you uninstall previous version, reboot and installed 4.5?
Try uninstaling now, reboot and reinstall 4.5.
Click to expand...
Click to collapse
I'm having the same problem with rapimgr
but my syncing doesn't even occur
and can't seem to run "contacts" on my hermes with the XDA Live 0.1 ROM
PC is XP Home SP2
never had a problem with Active Sync 4.2 until I installed 4.5 on top of it I think
then i tried uninstalling 4.5 and reinstalling it but doesn't seem to help any
anyone have any suggestions?
If you using older ROMs (not XDA nor vanilla - WM6) solution is to use only older version 4.2. description from MS said, that 4.5 is much much faster when transferring files and data bla bla, but for me I did not find any difference between 4.2-4.5. Perhaps I can look to MS KB base, or their forums for answers.
solved...?
the problem seems to be solved. it was Sunbelt Kerio Firewall. After uninstall everything work correctly. now I downloading the last version from here and I sent report if problem occur again.
Well, I solved my problems by doing a Hard Reset and then syncing with my pc and it worked
wm6 is definitely better/ faster than wm5
sinmae said:
the problem seems to be solved. it was Sunbelt Kerio Firewall. After uninstall everything work correctly. now I downloading the last version from here and I sent report if problem occur again.
Click to expand...
Click to collapse
Hello Sinmae,
I can only sync once since I have installed 4.5 and then I have to reboot the computer again. I also use the Sunbelt Kerio firewall. After reading your post I unistalled Sunbelt Kerio firewall and everything worked fine.
Now I installed the latest version of firewall again and the problem is back. Did you do anything else??
ThanX
char05
I think you can try one more thing, but then you lose all settings from previous version of kerio. Go to %root%\Program Files and delete (or backup) Sunbelt Software directory. In there is settings for kerio firewall, if you delete those files, you must set all security again, but perhaps this help. then reinstall kerio. now I am going to install other firewall, before I definitelly reinstall my OS. I also downloaded all updates from MS Win update, still same problem.
char05 said:
Hello Sinmae,
I can only sync once since I have installed 4.5 and then I have to reboot the computer again. I also use the Sunbelt Kerio firewall. After reading your post I unistalled Sunbelt Kerio firewall and everything worked fine.
Now I installed the latest version of firewall again and the problem is back. Did you do anything else??
ThanX
char05
Click to expand...
Click to collapse
sinmae said:
I think you can try one more thing, but then you lose all settings from previous version of kerio. Go to %root%\Program Files and delete (or backup) Sunbelt Software directory. In there is settings for kerio firewall, if you delete those files, you must set all security again, but perhaps this help. then reinstall kerio. now I am going to install other firewall, before I definitelly reinstall my OS. I also downloaded all updates from MS Win update, still same problem.
Click to expand...
Click to collapse
Hi sinmae,
as you expected it did not solve the problem deleting all the sunbelt files with the settings. Too bad I do like the Kerio sunbelt firewall. At least I know now what the problem is.
ThankX
char05

Kies air stop working

I've got some problem with my phone (in this topic: http://forum.xda-developers.com/showthread.php?t=1235725)
what I did now is just leave it that way (restoring the backup I did 2 day ago) and installing a now ROM ( congition 1.5) now all of a sudden my Kies air stop working!
Every time I pushed start the app shutdown. I've download another kies via my computer and open the APK on my phone and now it is even worse, just after opening the app it crash!
Install new rom >>> followed by an app not working .
A clue in that statement and the first place to look or ask the question .
jje
nooooo I've install this rom before, there is a problem with the phone.
somebody else have any other ideas for the source of the problem?
Kies Air - Fix
I had this same problem, watched Kies connect once, but never connected again, kept stalling. Tried Mozilla, Chrome and Explorer, all with the same result. Then I noticed lots of Java icons stacked up in the taskbar, and under closer inspection, lots of instances of java started in the task manager.
Turns out the problem is the Java cache on your PC, it doesn't clear after you drop the connection, and prevents further re-connection attempts. Uninstall the Java on your PC and it all works fine. Not sure what you need to do if Java is essential to you.
Turns out the problem is specific to Java 6.24 and if you roll back to 6.23 it will be working again

Kies not working

Kies is not working after upgrading to latest OTA. It never worked over USB but workedover over WiFi. Now it says something along "Sim card not inserted". So I cannot put my music in my tablet... Is there any other method to transfer files???
Sent from my SGT10.1 using XDA Premium
IDK if this will help, but you could try using a 3rd party storage system such as dropbox, but it will take longer as you have to upload the files from PC/Computer to dropbox, then download them onto your tab... check what build number you have (setting>about device) as that can also help iidentify you're problem (I had my own problem with Kies, solved by a thread called "Messed up by Android 3.2? Here's a way back." (i am not allowed to post links, sorry just google it))
I had a problem with build P7510UEKGM (or something like that)
Maybe even try the troubleshooting feature on the usb mode of Kies?
Hope I could help
Kies is a program that often fails, I have read numerous posts about people having to reinstall Kies 3/4 times in order to get it working again properly for their device.
Try to reinstall or try to remove your drivers from your pc, install Kies, and it's drivers, when you connect the tab again.
GL!

[Q] Stopped loading GT-I9100's contacts error

Hi ,
i'm trying to use Kies to export my contacts to the PC but when it reaches 60% this error occurs "Stopped loading GT-I9100's contacts" although i used it from 3 weeks ago and it was working fine , i tried many times and still getting the same error . My kies version is 2.2.0.12014_18 , SII stock version. IS there something wrong with the phone or in Kies?!!
Thanks
Sherif
sshehab said:
Hi ,
i'm trying to use Kies to export my contacts to the PC but when it reaches 60% this error occurs "Stopped loading GT-I9100's contacts" although i used it from 3 weeks ago and it was working fine , i tried many times and still getting the same error . My kies version is 2.2.0.12014_18 , SII stock version. IS there something wrong with the phone or in Kies?!!
Thanks
Sherif
Click to expand...
Click to collapse
1. Try to un-install KIES and re-install it.
2. Try to use another USB port/cable.
3. Don't use KIES. Just upload your contacts into your Google account and let your phone synch contacts from there. So you do not need to backup your contacts with KIES to your PC. Let Google backup your contacts on their servers ;-)
Good luck !
It_ler said:
1. Try to un-install KIES and re-install it.
2. Try to use another USB port/cable.
Good luck !
Click to expand...
Click to collapse
I tried all above and still getting the same error !!! the werid thing i wanna know what happened it was working fine since 3 weeks ago !!
You installed something on your device and updated your PC since the last sync.
Search for myphoneExplorer. It's nearly the same as kies, but more stable and usefull. Kies sucks
Sent from my GT-I9100 using XDA App
It_ler said:
1. Try to un-install KIES and re-install it.
2. Try to use another USB port/cable.
3. Don't use KIES. Just upload your contacts into your Google account and let your phone synch contacts from there. So you do not need to backup your contacts with KIES to your PC. Let Google backup your contacts on their servers ;-)
Good luck !
Click to expand...
Click to collapse
eeee it is most effective action for safe your contacts) and anywhere with internet you can restor it in your anyone android device)))

[Q] Phone keeps crashing, unable to open anything!

Hey guys, this is my first time starting a thread on this site, so please bear with me for a bit. Earlier today my S2 was working fine, i was browsing the net, chatting and etc. But when i started my "whats app" it started lagging for a bit, because i was chatting to a group. Then all of a sudden when i lock my phone and later on unlocked it, it said the phone was running on "Safe Mode". Soo i google'd "how to exit safe mode on galaxy" and it gave me a few solutions, one of them told me to switch off the phone and remove the battery for a minute. I did that, and all of a sudden when i unlock my phone, applications keep crashing including the interface itself ("TWLauncher" i guess that's its name) Soo please help me as i don't know much about this. My phone is not even rooted, i could manage to open the task manager but that's all. I can't even use the usb as it will crash again. All help would be greatly appreciated =)
*small update* I could access my settings and i could switch to the ics launcher but i still can't use the net and stuff =S
Basically I've noticed the default apps that comes with the phone are acting up :S
Sephm said:
Hey guys, this is my first time starting a thread on this site, so please bear with me for a bit. Earlier today my S2 was working fine, i was browsing the net, chatting and etc. But when i started my "whats app" it started lagging for a bit, because i was chatting to a group. Then all of a sudden when i lock my phone and later on unlocked it, it said the phone was running on "Safe Mode". Soo i google'd "how to exit safe mode on galaxy" and it gave me a few solutions, one of them told me to switch off the phone and remove the battery for a minute. I did that, and all of a sudden when i unlock my phone, applications keep crashing including the interface itself ("TWLauncher" i guess that's its name) Soo please help me as i don't know much about this. My phone is not even rooted, i could manage to open the task manager but that's all. I can't even use the usb as it will crash again. All help would be greatly appreciated =)
*small update* I could access my settings and i could switch to the ics launcher but i still can't use the net and stuff =S
Basically I've noticed the default apps that comes with the phone are acting up :S
Click to expand...
Click to collapse
If you are not bothered about your installed apps and data and you can manage to go to settings/ Privacy / Factory Data reset.....have a try
zaheedahmed said:
If you are not bothered about your installed apps and data and you can manage to go to settings/ Privacy / Factory Data reset.....have a try
Click to expand...
Click to collapse
I can't do that really =S Because i have alot of important data on my phone, this problem came out of nowhere. I hope i could find a solution before referring to that
You have not backed up your data ??? Nor do you have a nandroid backup ???
If so you need to access the internal storage of the phone via USB mass storage and copy off what you can .
Alternative methods such as rooting and installing a no wipe custom rom will probably keep your data but void warranty .
jje
JJEgan said:
You have not backed up your data ??? Nor do you have a nandroid backup ???
If so you need to access the internal storage of the phone via USB mass storage and copy off what you can .
Alternative methods such as rooting and installing a no wipe custom rom will probably keep your data but void warranty .
jje
Click to expand...
Click to collapse
Problem is, i never backed up my data =S
And i can't access the USB mass storage, the thing keeps crashing and telling me to "force close" even if i try reporting the wifi isn't connecting to the network soo things are really messed up =S
I don't mind rooting my phone, as long as you could provide me a step by step guide on how to root my phone without loosing my data.
Sephm said:
Problem is, i never backed up my data =S
And i can't access the USB mass storage, the thing keeps crashing and telling me to "force close" even if i try reporting the wifi isn't connecting to the network soo things are really messed up =S
I don't mind rooting my phone, as long as you could provide me a step by step guide on how to root my phone without loosing my data.
Click to expand...
Click to collapse
try to go and check Application/ development /USB debugging - ticked
connect the phone and select from notification bar connet to PC....
Wich firmware version is on your Phone?
zaheedahmed said:
try to go and check Application/ development /USB debugging - ticked
connect the phone and select from notification bar connet to PC....
Wich firmware version is on your Phone?
Click to expand...
Click to collapse
My phone version is 2.3.3
Kernel Version (if this is important :S) is 2.6.35.7-19100
Soo i really don't know what to do now. Luckily i already had ICS installed soo i could switch between that and twlauncher but still same problems i can't access my initially installed apps that came with the phone such as (internet,clock,calender,gallery and etc.) But the downloaded apps that don't require internet access are running fine.
Sephm said:
My phone version is 2.3.3
Kernel Version (if this is important :S) is 2.6.35.7-19100
Soo i really don't know what to do now. Luckily i already had ICS installed soo i could switch between that and twlauncher but still same problems i can't access my initially installed apps that came with the phone such as (internet,clock,calender,gallery and etc.) But the downloaded apps that don't require internet access are running fine.
Click to expand...
Click to collapse
are you able to open application "my files" ?
if you are still not able to access your phone from PC, then you can copy and paste your stuffs to external SD using "my files".
Give the complete detailes when you see about phone or dail *#1234#
zaheedahmed said:
are you able to open application "my files" ?
if you are still not able to access your phone from PC, then you can copy and paste your stuffs to external SD using "my files".
Give the complete detailes when you see about phone or dail *#1234#
Click to expand...
Click to collapse
I can't use the dialer =S As for the copying i guess i have to do that by tomorrow, because i have to get another empty sd card. I'll give it a try and get back to you. Thanks for the help though (Y)
helpppp!!
i have the Galaxy S. just the first one. its a samsung and it does the same things Your S2 is doing. it started when a popup saying i was low on storage space started showing up so i deleted a few apps i never used. but now its beyong slow and nothing will open. not even my main menu where i can acess my settings. the only things it will let me open is my facebook app on the main screen. the TWlaunch thing pops up and a few others that ask me to force close. please helppp i have no idea how to fix this phone. i dont have any of my dadta backed up and idk what rooting my phone means. so someone talk me through this mess
tabila12 said:
i have the Galaxy S. just the first one. its a samsung and it does the same things Your S2 is doing. it started when a popup saying i was low on storage space started showing up so i deleted a few apps i never used. but now its beyong slow and nothing will open. not even my main menu where i can acess my settings. the only things it will let me open is my facebook app on the main screen. the TWlaunch thing pops up and a few others that ask me to force close. please helppp i have no idea how to fix this phone. i dont have any of my dadta backed up and idk what rooting my phone means. so someone talk me through this mess
Click to expand...
Click to collapse
If you are not worried about your applications you just do factory reset of the phone and try
settings/privacy/factory data reset
if you are not able to do this,
Volume Up + Home + Power brings your Phone into Recovery Mode.
Volume up: Highlight up
Volume down: Highlight down
Home: select
Power: back
select wipe data factory reset
if your phone keep crashing and you will not be able to factory reset... then you can did it from recovery mode from stock ..
Just hold power-menu-vol up from off condition then chooswl wipe data from recovery mode
if u thank me then i will thank you ( 이 승 기 )

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