Kies not working - Galaxy Tab 10.1 Q&A, Help & Troubleshooting

Kies is not working after upgrading to latest OTA. It never worked over USB but workedover over WiFi. Now it says something along "Sim card not inserted". So I cannot put my music in my tablet... Is there any other method to transfer files???
Sent from my SGT10.1 using XDA Premium

IDK if this will help, but you could try using a 3rd party storage system such as dropbox, but it will take longer as you have to upload the files from PC/Computer to dropbox, then download them onto your tab... check what build number you have (setting>about device) as that can also help iidentify you're problem (I had my own problem with Kies, solved by a thread called "Messed up by Android 3.2? Here's a way back." (i am not allowed to post links, sorry just google it))
I had a problem with build P7510UEKGM (or something like that)
Maybe even try the troubleshooting feature on the usb mode of Kies?
Hope I could help

Kies is a program that often fails, I have read numerous posts about people having to reinstall Kies 3/4 times in order to get it working again properly for their device.
Try to reinstall or try to remove your drivers from your pc, install Kies, and it's drivers, when you connect the tab again.
GL!

Related

[Q] PC cant detect my phone

Guys ran in a weird prob....after upgrading to 2.2 via kies my pc cant detect my phone. When i connect to usb the phone recognises the connection and i am able to mount the storages also in my phone but my pc is not able to detect any drive....please help....cant do anything.
have you enabled usb debugging?
settings/applications/usb settings
worth a try
bmcotter said:
have you enabled usb debugging?
settings/applications/usb settings
worth a try
Click to expand...
Click to collapse
dang you bet me to it. but yeah i was going to say the same thing
Yeah, its already checked.
Sent from my SGH-T959 using XDA App
Try re-installing the device drivers on your pc.
Br1cK'd said:
Try re-installing the device drivers on your pc.
Click to expand...
Click to collapse
Tried that too without any success
Sent from my SGH-T959 using XDA App
Did you try a different usb port as well? I've never used kies, but its my understanding it comes with its own set of drivers. Did you install those? If not, give it a try. How its done though, I wouldn't know off the top of my head. On the other hand if you did install them, uninstall kies and/or the drivers, and other ones if you have them, reboot, and reinstall the drivers you knew to work the last time. Also try a different computer if you have access to one, and see if it works.
Edit: I just read through the thread again after having my morning coffee, and didn't see one item in particular mentioned. In your settings - applications - usb settings, are you set to mass storage mode?
Set usb settings to mass storage and tried but no luck
Sent from my SGH-T959 using XDA App
lol sorry ! set ur USB DEVELOPMENT AND ENABLE IT retry reinstall your drivers , reboot your computer , reboot your phone .
Phone Mounting
Not sure what ROM you are using but I had a similar issue. With stock Vibrant the phone would mount as two drives in both Windows and SUSE - no problems. After installing the Nero V5 ROM the other day I couldn't get the phone to mount as a drive in either SUSE or Windows. Both OSs could see the phone since tethering worked. After much searching in a few forums I couldn't get a clear answer about what was going on.
Turns out that in addition to the normal use of USB debugging mode I now had to turn on USB storage in the notification area. It always turned on automatically before and when plugging in a USB cable the notification said USB was connected but the drives weren't being automatically mounted. I think it is because the Nero ROM has built in tethering and you have to specifically select either tether of USSB mount after the cable is plugged in. I think this extra step that wasn't needed before (because tether wasn't a system option) is what is causing some of the problems. Just a guess but one that worked for me.
Even after selecting mass storage from the notification bar the drives are not appearing.
I am on stock froyo. Haven't been able to try in a different pc, will let u guys know after trying in a seperate pc.
Sent from my SGH-T959 using XDA App
Tried in a diff laptop, can't detect there too
Sent from my SGH-T959 using XDA App
This worked for me and it has worked do far.... go to settings, applications, USB settings, and enable Ask on connection.. then it asks select Kies... it usually took a couple of times but it always worked for me.
I had to go back to an older version of Kies to make it connect. Allow it to update the phone's firmware but not update Kies.
Sent from my SGH-T959 using XDA App Chinamobile
Guys nothing seems to be working for me, tried ask on connection but nothing is working. The phone can recognize the pc but the pc isn't.
When I go to device manager nothing is recognized in my usb port.
Sent from my SGH-T959 using XDA App
Try reloading Kies 1.5.3.10092_2 and be sure not to allow it to update itself automatically. This is the only way I have been able to get it to work with my Galaxy S (while running factory 2.1, rooted).
I just upgraded to the standard 2.2 (haven't rerooted yet) but haven't yet upgraded to a newer version of Kies to see if these changes to the phone will have any effect on this connection problem. Just like you, the phone seems to be detecting the connection properly, just Kies won't finish connecting.
DONT ENABLE OPTION ASK ON CONNECTION POUT IT ON MASS STORAGE , IF THIS DIDNT HELP AND YOU ARE NOT ON STOCK LAUNCHER LIKE TOUCH WIZ .....REINSTALL TOUCHWIZ AND RUN IT AS DEFAULT should help .
and if u are on 2.1 eclair u need touchwiz back to make yoooour phone discoverable by kies . hey .
bartek25 said:
and if u are on 2.1 eclair u need touchwiz back to make yoooour phone discoverable by kies . hey .
Click to expand...
Click to collapse
I upgraded via kies only, the pc detected the phone that time without any hitch. After the upgrade I am having this issue.
How to reinstall touchwiz?
Sent from my SGH-T959 using XDA App
Guys found the solution at last. There were two "pmp.usb.ini" files, one in phone sd and another in external sd. Just deleted them and tried to connect....voila...my pc can recognize my phone again.
Sent from my SGH-T959 using XDA App

[Q] i9100 lost the USB connection

suddenly i lost the usb connect with the pc. i cant use the usb mass storage. but previously there was no problem at all. now when i want to use the usb mass storage. i click "connect storage to pc" then plug in the usb cable. but after that nothing happened. the phone still showing "connect storage to pc". then i clicked it. it tells me to remove the cable... or just charging the phone. any advise on it? thank you so much.
PS. i am in vallianrom 2.4.2
This is so obvious that I'm sure you've already done it, but have you restarted your PC? If so, try it in a different USB port to rule out whether it's the PC or not.
johncmolyneux said:
This is so obvious that I'm sure you've already done it, but have you restarted your PC? If so, try it in a different USB port to rule out whether it's the PC or not.
Click to expand...
Click to collapse
i have tried to reboot my pc and my phone. tried on different usb port and even other pc. none of them can recognize my phone. very weird
I find in such cases a total removal of USB devices on that port followed by a removal of all Kies folders registry entries etc then reinstall works .
http://www.nirsoft.net/utils/usb_devices_view.html
jje
JJEgan said:
I find in such cases a total removal of USB devices on that port followed by a removal of all Kies folders registry entries etc then reinstall works .
http://www.nirsoft.net/utils/usb_devices_view.html
jje
Click to expand...
Click to collapse
may i know how to perform a removal of all kies folders registry entries and then reinstall? thx
If it doesn't work on other PCs then it's more likely it's the phone that's the problem. If you have CWM or Titanium then I'd recommend doing a backup and doing a hard reset, just to see if it works after that.
Please use the Q&A Forum for questions Thanks
Moving to Q&A
johncmolyneux said:
If it doesn't work on other PCs then it's more likely it's the phone that's the problem. If you have CWM or Titanium then I'd recommend doing a backup and doing a hard reset, just to see if it works after that.
Click to expand...
Click to collapse
i have wiped out everything and install the rom again but still couldnt get it done.
Hi m8, I hate to say it, but I'm afraid that if by trying with another pc, the phone does not connect, you'll have to factory reset it. I had a similar problem and that was the only solution for me.
Sent from my GT-I9100 using XDA App
try:
settings - applications - development - untick usb debugging retick it and try again.
It's more likely to be a problem on your phone's usb...
I had this problem on my X10 and it would only charge but never connect to mass storage... The only solution was to send it to be serviced...
Meanwhile a good solution to transfer files to your phone is to use any wireless sync app.. Like sugarsync, dropbox or Awesome Drop.
I strongly recommend using Awesome Drop for small files... Just download the app on your phone, go to their website on your pc and simply drop the file on the designed space and it will be synced with ur phone...
Very fast and easy... I never connect my phone to my PC again for file transfer...
I wouldn't use it for large file transfers though... Even though I have successfully transfered a ROM (250mb), some people had problems transfering large files through Awesome Drop... I recommend dropbox or sugarsync for those...
Sent from my GT-I9100 using xda premium

[Q] Kies has stopped working

Good morning!
I have a problem with my KIES software (and with my Mozilla Firefox browser too) When on Friday, I surfed on the internet, there weren't any problems. After a time, when I went to a website, my antivir (Nod32) has popped-up a notification, that trojay (iframe) found, moved to quaranten, at this website.
Then I restarted my system. When the computer turned on, I got a Windows problem window, that Kies.exe has shut down unexpectedly, we apologize for inconvenience (or something similar to this in English I think, sorry I use hungarian Windows ) .
Then I wanted to start the Kies program, but everytime the same window popped up. If I don't do anything with the window, Kies will start in the background, but it is not the normal thing. The same thing is happening with Firefox too. I have tried everything (in my opinion, but I'm not sure in it... I can't be sure in it ), with Firefox, but nothing helped. Maybe, if I try to make something good with Kies, I can start Firefox too.
Have you ever experienced the same problem? Could you help me, please?
Thanks for any helps, in advance!
HUNZwiebel
A its a Question = rules post Q&A .
Total removal of Kies from PC download latest Kies and install .
Still problems then its PC Virus Trojan related probably .
jje
Problems your AV by the sound of things so try...
1. config your AV to all activity with Kies and said wep pages.
2. D/L new Kies and install
3. Roll back system if poss to an earlier date when your systems was working fine.
JJEgan said:
A its a Question = rules post Q&A .
Total removal of Kies from PC download latest Kies and install .
Still problems then its PC Virus Trojan related probably .
jje
Click to expand...
Click to collapse
I have tried uninstall and reinstall Kies and Firefox too, but the problem is still here. I have made a full scan in Eset NOD32, but there weren't trojan/virus found on my computer.
Nyssa1104 said:
Problems your AV by the sound of things so try...
1. config your AV to all activity with Kies and said wep pages.
2. D/L new Kies and install
3. Roll back system if poss to an earlier date when your systems was working fine.
Click to expand...
Click to collapse
I tried to allow Kies.exe in the antivir, but nothing
I tried reinstall Kies, and Firefox, but nothing
I haven't tried roll back system never, but in my opinion, it will be the next thing, but only if there aren't any new helps
Thanks for the helps!

[Q] Installed a custom ROM; No USB Storage??

I recently downloaded the newest version of Provision and I think I may need a little help since I'm very new to all of this. I just finished installing it and now I want to put my apps and music back on it. Well I plug it into my PC and my first problem occurs, I can't activate USB storage to transfer information between the two. I can find my phone and load it's data, but when I do it's just a blank page. I try adding the music and apps but it says the device either stopped responding or was disconnected. Problem two: I go to download gapps and I get a message saying "USB storage unavailable". I can't even download things onto my phone. I went to the online Google Play market and tried to download a few things and they all gave me a message saying the app/widget will begin downloading shortly, but they never did. So now I'm stuck with a phone limited to just calls and texting. Is there a step I forgot to take or is there something wrong with the ROM I installed?
I'd ask this on the original post but I'm not allowed yet.

Unable to save contacts / sync contacts

Hey,
i am owner of an Cube iPlay10
It comes with stock Android 6.
No Contacts app pre Installed.
Tried to Install Google Contacts App (and other) but i cannot save any contact.
Eventough i have poeple added in my google account, its not syncing them to the tablet.
I have no system application called "contact storage" installed. Either there is no way to install it as an apk afterwards, or i need root!?!
And that will be another problem i guess...
Can you guys help me out?
I have done a video of it on YT for better understanding...
https://youtu.be/7z8CVLxNVBw
Sorry for bad english, i am not a native speaker.
Regards
Did you ever solve the issue? I also have an Iplay10 and I am facing the same problem...
Nope! Wanet to root it to store contacts storage.apk to /app and bricked it i guess!
You bricked it? During the rooting or afterwards when you moved contacts to the system app folder? Mind explaining more how it happened?
I rooted mine by using Magisk, it works fine but I'd really like to get contacts working...
I bricked it while using flash tool. Now its not responding. Only when pluged to the Computer, the PC recognizes a device. Thats all.
Try to find a apk called contacts storage in marshmallow version 6.0 and lut it in system/app folder. Reboot and it should install this apk. This app is missing in system apps so iplay cannot save your contacts.
If it still responds when plugged to computer, you should probably be able to reflash official rom and root it. I followed exactly the steps in that video to root mine:
https://www.youtube.com/watch?v=zcxOFz7CR-I
The video creator has links for all the files, and even the official rom.
Would you happen to have a link to that contacts storage app? Did you hear this from someone else who has an Iplay10 and solved the issue?
i did it with help of this exact video.
smtg went wrong i guess
i have complete rom, preloader all the stuff with scatter file and everything checked in sp flash tool, but when i connect the phone, only a bing appears. SP Flash tool is showing no response. when i unplug the tablet, then sp brings the usual error.
i will oen up a new thread i guess.
try oneof these and tell me if it worked out for you.
https://android-apk.org/com.android.providers.contacts/
(lookout for marshmallow 6)
i have heard it from german android forum, and wanted to do just like that, but then bricked!
I found 2 in that list that were marked as Marshmallow compatible, but both failed upon install. They seem to be signed by specific manufacturers like samsung, etc... and given that they gave an error message upon normal install, I was reluctant to stick them into the system app folder. I don't have a pc handy to reflash or recover so I'm a little paranoid about bootloops/bricks...
Please let me know if you recover your tablet from that brick.

Categories

Resources