Hi, ive had my Lumia 800 for a week now and must say im loving it. I switched from an iPhone and it was the Metro Interface that did it for me. I got the Lumia 800 but im having the following issues:
Touch Screen Issues
Ive noticed when scrolling around the screen launches things without me clicking. Simply moving my finer over clicks a link on web pages for example. At first i thought it was me and my fat fingers. But then ive noticed that if i press the back button the phone vibrates 2-3 times. If i then press and hold the back button the seems to be pressing it over and over again. Its very strange, If i press really hard it doesnt happen. Anyone else having this problem? Im hoping the recent firmware update resolves this but its not available for me yet.
Camera "PINK" Spot
Ive also noticed that the camera has a "Pink Spot" right on the centre of the screen, Its hard to notice when taking normal picture, but then when i hold up to white background its very clear. Anyone else having this issue.
Battery (resolved)
When i first got the phone my battery performance was very poor. After a full charge i only got 10 hours use. But it got better each day and after 1 week im now getting about 35 hours on general usage. This includes Wifi always on, 1 gmail account using push, bluetooth off, loads of txts and few calls a day.
Anyway, those are my issues, if anyone else has any thoughts on this it would be much appreciated.
Yes the capacitve screen is a bit too sensitive, can probably be fixed in the same way as other phones that have had this issue with software.
Pink spot isnt that bad on here, seems all camera phones suffer from this in certain lighting the iPhone 4 being the worst with its massive blue blob in the middle of photos
Related
Am I the only one experiencing an overly sensitive Sense UI? Perhaps I'm missing a setting. I have looked all through /etc and can't find any way to adjust the sensitivity.
Anyone have a solution?
Touchscreen Spaz-out
I will say: occasionally my touch screen will just go bat-**** crazy, registering even the slightest movements as "clicks". The phone is completely unusable; god help you should you be in the lock screen.
Now, after observing this for a couple of days I have a hare-brained theory: it's related to how hot the device is. I've noticed that it happens after extended periods of use, or when it's plugged into the wall charger. Just unplugging it grants a short reprieve, and a refractory "cool down" period generally fixes it. Also it'll work sorta if you press down on the screen like you're trying to kill your phone.
Can anyone else confirm this?
I was getting a lot of the jitteryness and screen lockups before I loaded MR2, everything seems pretty fine now. I had more problems with my wife's myTouch than the eris for once last week.
I do not have any issues like this (I do have all the updates though)
-Chr1831
I have my lumia 800 for a week, and now its happening something strange.. When i'm in a call for some time, and i want to end it the phone doesn't let me. Its still responsive, i can go to the start screen, etc.. but the phone call remains on top with the message "ENDING". After a couple of minutes the phone freezs completely and reboot.
Someone had the same problem??
It's not happening always, but it's frustrating... I was having such a pleasant use and then this happens.. and i'm becoming a little sad and worried.
I dont's know if its a problem of hardware, it seems software because doesn't occur always.
Thoughts?
Diofil said:
I have my lumia 800 for a week, and now its happening something strange.. When i'm in a call for some time, and i want to end it the phone doesn't let me. Its still responsive, i can go to the start screen, etc.. but the phone call remains on top with the message "ENDING". After a couple of minutes the phone freezs completely and reboot.
Someone had the same problem??
It's not happening always, but it's frustrating... I was having such a pleasant use and then this happens.. and i'm becoming a little sad and worried.
I dont's know if its a problem of hardware, it seems software because doesn't occur always.
Thoughts?
Click to expand...
Click to collapse
Yes, I also had some similar kind of problems today, i could not answer the call, after they called me about 5 times i could, but then could only speak a few words before the call stopped. Also i saw the call was still running after the caller had hung up. I wanted to retart the phone, but it would not start up again, then i took it loose from the charger , and it beeped and after a while it started up again by itself.After that it worked oke again.
I think they have to look seriously at the software, there is something wrong here i believe.
I've also had this problem of calls not ending on occasion. It seems inconsistent so far though. I'd be interested to hear if this seems to be affecting everyone or if it's only a small number of handsets.
I have the same prb. The screen goes blank and cant end calls. Has to force restart
Fhame Rashid said:
I have the same prb. The screen goes blank and cant end calls. Has to force restart
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Click to collapse
Exact same problem here.
halfnelson117 said:
Exact same problem here.
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Click to collapse
For all WP7 devices the screen automatically goes blank when you are on a call and the proximity / light sensor detects your head up to the phone. However, if the screen stays off when you move your head away from the phone it means your proximity sensor (or software related to it) is faulty as it still thinks you have the phone to your head.
This happened to my HD7 after a nasty drop on a tiled floor the other day; the sensor was dislodged and permanently was set to the "on" position. I could only end a call by pulling out the battery, unless the other party hung up first. And every time my alarm went off in the morning the screen would remain dark and I would have to press the power button to get at the snooze button (this is because the sensor is telling WP7 that the phone is in a pocket or somesuch, and not to turn on the screen as the alarm could be accidently disabled or snoozed).
I fixed it by dismantling the HD7, resettling the sensors and blowing out as much dust as I could. Has been working fine since! I wouldn't recommend doing the same for your Lumia 800 though...
I dont think it is a proximity sensor issue. In doing tests, the sensor works perfectly for calls if I only have the screen off for a short period of time. If I hold the device up to my face for say 30 seconds, then the device usually freezes up and the screen goes blank, not allowing me to end a call. This makes me believe that it is a software issue that, hopefully, nokia can sort out.
Well i have been quiet on this topic as i wanted to see if the update fixed this problem BUT NO.
Today i made a call and it didnt ring but said connected i then pressed end and nothing it didnt respond infact none of the keys did anything my lumia just froze.
I couldnt even turn it off so i took the sim out and nothing still conected i just had a phone that was frozen with no way out .. so i had a usless lumia all day at work untill the battery died..I HAD NO PHONE ALL DAY !!!
I just hope it was not connected properly or my bill will be huge from t-mobile ..
This has happened a few times befor the update and always always when the signal is quite low it seems ..
But its a joke when im stuck with a usless phone all day ..
NOKIA SORT THIS OUT ITS NOT ACCEPTABLE
Hopefully this is a software issue and we haven't all received a bad batch of lumias with wonky proximity sensors.
Is there absolutely no way of reseting / rebooting the Lumia? you just have to wait for the battery to die??! That seems ludicrous!
i face the same problem many time i reset the phone by pressing power key long.
i find if i was in 3G network this problem some times happen ,so i switch off 3G and now it more than 3 days it never happen
Well to answer that question ...no its happened nine times last week, 3 of those 9 the phone is usless and you have to wait for the battery to die..maybe that's why Nokia gave us a short battery life haha, the other 6 times after about 7 min you can turn it off to reboot and the rest of the phone is responsive .. So 30% of the time when it happens U have no phone :[ even a long press of the power button does nothing
Same problem here... You can restart the phone btw: Hold power button for 10 sec, then release the power button and press it again...
This is a big problem for me, hope a fix comes in fast...
Thanks,
Samo
Im having the same issues here. Other than this its a great phone. Hopefully get it sorted soon.
same problem here, although never had to wait for battery to die.
long hold of power (10sec+) usually reboots the phone.
I keep noticing the problem when changing locations (inside/outside buildings) which is usually connected to switching to 3g - if it happens during a call I am unable to end it with screen being responsive and phone saying that it is ending call (for 30 seconds and more)
contacted Nokia regarding this problem.. they told me to reset my handset.. this is the only option they have... DUMB
same problem here... did someone find any solution?
nopes........
wheresmybeaver said:
Is there absolutely no way of reseting / rebooting the Lumia? you just have to wait for the battery to die??! That seems ludicrous!
Click to expand...
Click to collapse
You can hold the power button for 10 seconds, this will trigger a reboot.
I'm relatively often facing the same issues, worth noting is that it does seem to connect the call as I have had customers tell me they heard me grumbling before the call got disconnected (so I gotta be more careful with grumbling )
Happened to me last night, just turned the phone off (power for a few secs then slide down) and on again.
So I made the jump from Android (Nexus One) to the Radar and I really like it so far!
I do, however, have an issue with the phone that I am wondering if anyone else has noticed.
I have noticed that sometimes when I go to touch a tile(or other UI object)...if I quickly touch it, it seems that the screen doesn't always detect my touch. Sometimes I'll even hit it a couple of times before it responds.
The behavior is inconsistent though. After it smartens up and responds to my touch, then it seems to detect it fine. It's squirrelly and a little disconcerting.
I also think that the region of the screen might have something to do with it. The tile 2nd from the top on the home screen ("messaging" in my case) seems particularly susceptible to this problem.
Has anyone else noticed this? I'm a little paranoid because I bought this phone "new" from someone on CL and when I took it home I realized it was a refurbished model.
I had this problem when I had my 7 Pro. After a while it got worse, as I had to put the phone on standby and then turn it on again to be able to use the screen. I sent it in to HTC for repair, and they swapped the entire front panel with a new one.
Im having the same problem with my sprint arrive I think the problem is related to what is in this thread:
http://forum.xda-developers.com/showthread.php?t=1239238&page=7
but I still cant seem to get it to work
I have got a (most likely) hardware related issue with the touchscreen of my Xperia U.
Some parts of the screen are not or barely responsive, which is very annoying when typing. I have to tap some letters twice before they actually work. (It's especially around the 'i', 'n' and 'e' when I have my keyboard open by the way.)
I was running stock Android GB and I'm now running stock Android ICS, after I updated my phone the problem was still there which is why I assume it's hardware related. There does seem to be a slight improvement though, but that's probably because ICS feels a bit faster (so far).
Like five minutes ago I noticed something very strange, when I put my finger near the 'N' on the keyboard, but not touching the screen itself, it kept touching it like 10 times a second, sometimes holding the touch so it would result in a ';', but that's not really relevant I guess. It stopped doing that after I turned the screen off and on again by the way.
Now I've downloaded a drawing app on my phone, to see if the phone would skip the parts that were responding bad, but that wasn't the case.
(I would send a picture, but I'm not allowed to send outside links as I'm a new user, sorry. )
There is a chance that this problem is caused by a kind of overpowered charger I had been using last summer, because when I plugged that in, the phone started doing the same, only waay worse. I haven't used it for almost 3 months though, and the problem occurred just a few days ago, which is pretty weird.
I can probably get a replacement touch screen for free because my brother had this phone too and he bought a new phone because the glass of his screen broke.
But I hope I don't have to use that, haha :angel:
Is there any solution to this without taking it to a service center or replacing it?
Thanks!
@Fir3Fli3
Lots of touchsscreen thread in the forum, search and see what they did
(UPDATE: Here is a link to a short video of my issue: https://youtu.be/YqKW3tU4Fhw)
So I cant seem to find ANY info relating to this issue aside from results for the LG G4, but the solutions for said phone are all over the place. Some are bad screen, some are related to sim tray, some are related to water damage and battery etc. So basically, about a month after buying this phone (KIW-L24 US version), the screen started to artifact and flash in and out randomly. There is nothing that seems to trigger it. I have set the phone down on a table while on the homescreen and watched the lightshow. It is basically a mixture of the problems seen in these videos (Feat. LG G4).
https://youtu.be/gAUkXLR7eQI And https://youtu.be/QstOH66pfiU.
Symptoms:
Screen will randomly start to flicker and fade in and out. I will also get crazy artifacting lines. (Think de-gaussing an old CRT monitor or simillar to what is seen in the second video)
If i see the problems happening, locking the phone and unlocking again will sometimes fix it temporarily. Other times the problem continues after i turn the screen back on.
Sometimes the screen will refuse to come back on. The backlight turns on, and the digitizer responds, but the screen is still black. Making sure the screen really is off, I can come back to the phone a few minutes later and it will turn on. Other times ill have to hard reset the phone (hold power button 10 sec) and it usually brings the screen back to life.
Background:
I bought the phone "used - Like New" from amazon. It came with all the original accessories and even still had the film protector on the back of the phone. I may have noticed these problems after I received the phone, but they really only started to show about a month after purchase.
At first I though it could be software related as I was running CM13 and something could have been corrupted, so i did not just a factory restore, but a full reflash. This didn't solve the issue. Restarting my phone and the reflash did help, but the problem returned. The inability to turn the screen on persists through a reset and I have to wait till the phone boots again to get the screen back. Sometimes takes more than one reboot. This pretty much confirms a hardware issue right? If i put the phone on a black screen, i can see three small fuzzy "dots" in a triangle shape in the top left quadrant. Could the screen have been damaged by whoever owned it before returning it? They are not dead pixels per se, but seems more like areas where the backlight is showing through ever so slightly more. Not visible unless you are on a black screen in a dark room. Ill upload a video showing some of the issues. Any help is appreciated!
im afraid you need a new display brodar...
Seems to be hardware issue. You can visit the nearest service center to get it fixed for few bucks if you don't have warranty.
Yeah that's what i figured, i just needed conformation. I was able to get amazon to take the return even though I was out of the return period. So at least ill be able to get a refund. Ill just pay the extra for a new one this time haha.
One question : Do u have over heat problem with ur phone ?? If u feel ur phone is more than work from the back dont replace . U'll damage the new screen also . Some ppl erported over heat cpu issue with honor ! ;.
KobaltPanther said:
(UPDATE: Here is a link to a short video of my issue:
)
So I cant seem to find ANY info relating to this issue aside from results for the LG G4, but the solutions for said phone are all over the place. Some are bad screen, some are related to sim tray, some are related to water damage and battery etc. So basically, about a month after buying this phone (KIW-L24 US version), the screen started to artifact and flash in and out randomly. There is nothing that seems to trigger it. I have set the phone down on a table while on the homescreen and watched the lightshow. It is basically a mixture of the problems seen in these videos (Feat. LG G4).
And
.
Symptoms:
Screen will randomly start to flicker and fade in and out. I will also get crazy artifacting lines. (Think de-gaussing an old CRT monitor or simillar to what is seen in the second video)
If i see the problems happening, locking the phone and unlocking again will sometimes fix it temporarily. Other times the problem continues after i turn the screen back on.
Sometimes the screen will refuse to come back on. The backlight turns on, and the digitizer responds, but the screen is still black. Making sure the screen really is off, I can come back to the phone a few minutes later and it will turn on. Other times ill have to hard reset the phone (hold power button 10 sec) and it usually brings the screen back to life.
Background:
I bought the phone "used - Like New" from amazon. It came with all the original accessories and even still had the film protector on the back of the phone. I may have noticed these problems after I received the phone, but they really only started to show about a month after purchase.
At first I though it could be software related as I was running CM13 and something could have been corrupted, so i did not just a factory restore, but a full reflash. This didn't solve the issue. Restarting my phone and the reflash did help, but the problem returned. The inability to turn the screen on persists through a reset and I have to wait till the phone boots again to get the screen back. Sometimes takes more than one reboot. This pretty much confirms a hardware issue right? If i put the phone on a black screen, i can see three small fuzzy "dots" in a triangle shape in the top left quadrant. Could the screen have been damaged by whoever owned it before returning it? They are not dead pixels per se, but seems more like areas where the backlight is showing through ever so slightly more. Not visible unless you are on a black screen in a dark room. Ill upload a video showing some of the issues. Any help is appreciated!
Click to expand...
Click to collapse
Try moving to stock once , if it fixed stick to it for few days . 99% of possible cases for hardware issue .
So better request for a replacement from huawei . but don't mention them that u bought it used . tell them u bought it new