Return dates? - HTC Rezound

Pleas don't flame me on this, just something I had been thinking about. I was thinking about returning this and going back toy incredible. Reason: I really need consistent sound setting for school, important calls, alarms, etc. I talked to a rep at a local store and he said I was past the return window. I asked about the extended return date that I had heard about and he said he thought it was only for online orders. Anyone help me out with what is right here? I have no other problem with the phone and I'm sure it can be fixed once we have root. Just throwing this idea around in my head. Thnx
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If you are in a vzw store and have a policy question it is always best to ask to see the manager. He can pull that type of info up on his computer and usually give you the correct info.
If you bought the phone on or after November 15th you have til some time in January. If you bought it on the 14th you have 14 days to return it.
Sent from my Galaxy Tab 10.1

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I was told by a Verizon rep that the return policy for phones bought after middle of Nov..... (Sorry can't remember the exact date) but you will be able to return until Jan 15, 2012. Hope this helps.
Why did you think you would get flamed? It's your personal decision as to what phone you want.
Sent from my ADR6400L using Tapatalk

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someone mention flames?...
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I bought my Rezound in a VZ store during the Jan 15th return period.
I actually made them give me the return in writing as I was planning on returning it and getting a Nexus as soon as they became available.
Now that I've used the Rezound for a while, you couldn't give me a GN but that's another story.....
~John

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voxigenboy said:
someone mention flames?...
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That's just the prototype charger for the Rezound in HTC testing. Full bacon mode.

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punman said:
That's just the prototype charger for the Rezound in HTC testing. Full bacon mode.
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Lmao again @bacon mode.
Sent from my ADR6425LVW using Tapatalk

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putney1477 said:
Why did you think you would get flamed? It's your personal decision as to what phone you want.
Sent from my ADR6400L using Tapatalk
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I've seen many people get flamed for the choice of returning this phone. Mostly due to the fact that they mention getting the n***s. But still wanted to make sure I didn't get the stick. I appreciate the helpful responses by the way. Is there anywhere at all that this policy is in writing? IE website or in a store? Just wondering so maybe I can have some ammo besides "I saw it on xda".
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Comicazy said:
I've seen many people get flamed for the choice of returning this phone. Mostly due to the fact that they mention getting the n***s. But still wanted to make sure I didn't get the stick. I appreciate the helpful responses by the way. Is there anywhere at all that this policy is in writing? IE website or in a store? Just wondering so maybe I can have some ammo besides "I saw it on xda".
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last time i spoke to a VZW rep over the phone(611) they informed me that this "holiday return policy"(nov. 15 - jan. 15) is something they don't advertise but do honor at any actual Verizon retail store.
but as i had mentioned in another post, it is only for purchases made at an actual Verizon store. purchases made from Amazon, Best Buy, Radio Shack, Walmart, etc do not get this policy and only follow the return policy from the stores themselves.

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Ok. I will go to the vzw store I bought it at and talk to the guy that sold it to me. He was actually quite nice and seemed pretty knowledgeable. Thnx.
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The answer
I am on Rezound # 4 so I have a number of receipts. I can confirm that stores are putting "if bought after ... can return until Jan 15" on them. When I call the 800 number to ask, they keep talking about the 14 days. On the last call, I said "then how come I have a receipt that says Jan 15" and the rep typed and said, yes, that is correct.
So they will not volunteer the information, but it is there.

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So does that Nov-15 - Jan-15 return policy give you the option to cancel service for that extended time or just to return the phone for exchange?

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dmoses1969 said:
So does that Nov-15 - Jan-15 return policy give you the option to cancel service for that extended time or just to return the phone for exchange?
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Just return the phone
sent from my sexy HTC Rezound. Bata bum ba bum, Im loving it.

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Ok, thanks for all the info guys. One more question. If I go back to my previous phone, will I get my upgrade back? May decide to wait till the quad cores come out. I dunno. Thoughts?
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Just ask them that when you return the phone, then you will get it from the horse's mouth.
Sent from my Galaxy Tab 10.1

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Yes but sometimes the horses mouth spits out the bull**** its been sucking from its bosses ass. I want to know if anyone has and experience with doing this and what there results are.
No harshness was intended in the making if this post.
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Comicazy said:
Yes but sometimes the horses mouth spits out the bull**** its been sucking from its bosses ass. I want to know if anyone has and experience with doing this and what there results are.
No harshness was intended in the making if this post.
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My friend bought a D2(upgrade from a D1) and didn't like it. I had her return the D2 and she got her upgrade back, then later used it on a D3.