I don't know what the heck is going on with my HTC HD2, but the reboots are getting quite annoying.
Furthermore i noticed it happens when i utilize the cpu heavily.
Mostly with streaming video or playing games.
Have done multiple hard resets, rom updates and even custom roms but nothing seems to work.
Sometimes my phone even reboots(soft resets) after watching 5 whole seconds of youtube
So even directly after a hard reset the problem persists.
I'm totally confused right now(because i have tried everything i could do to fix this problem).
I am thinking could it be the battery not giving enough juice for the task? overheating ? or just faulty hardware?
what do you guys think?
because i noticed that the problem is happening more frequently over time.
Edit: it rebooted even in idle a moment ago (1th time) ???
Similar issue with youtube freeze and reset
I can validate your frustration. I am having problems with my HD2 freezing up as well and doing a soft reset on it's own. So the YouTube app opens up the HTC player and then it will play a few seconds and then freeze up. I also opened an MP4 movie file and view it with the HTC player and that also froze it. Last but not least, I have TomTom and that froze it after 15 minutes last night.
I have seen some postings that Tmobile and HTC will be releasing a new rom to fix some memory leaking issues so perhaps that might be it.
It started happening about a week ago for me. Please post any solutions you might find.
I am on:
OS v.5.2.21889
Mania v.2.5.20121412.1
ROM v.2.10.531.1 WWE
Radio v. 2.08.50.08.2
I have done some trail and error, played around with coreplayer and i noticed that when i set the video quality to FLV medium quality in the buildin youtube app in coreplayer i won't reboot that quick anymore, but after a couple of seconds it will eventually still reboot. If i set quality to high quality/high bandwidth i will reboot much faster (so this let's me think about some kind of memory leak/buffer overflow).
Furthermore luckly i don't have any problems with playing mp4 videos in coreplayer, i have tested this especially because of the youtube reboots, and it will keep playing for 1,5 hour without any problems, so maybe you could try coreplayer and see if that's a solution for your mp4 problem ?
But eventually it would be nice if these problems where sorted out so that the device will work like it is supossed to be
Already tried a TASK29 and a flashing a stock ROM from your SD card?
Ye, have tried task 29 (between each roms, i do use task to make sure that the phone is empty.) and when i went back to my 1.72 stock rom i did flash it from SD, but still no luck.
this happened to me today as i was logging onto the net. it did a full master reset.
Same thing happened to me after the unit froze. I pulled the battery, put it back in an it went into this continuous loop of starting up, going through the first couple of screens and then rebooting. What I eventually found to be the problem was that I had inadvertently bent one of the battery pins when I put the battery back in, not much but just enough to where it wasn't making contact. After I carefully straightened it out the issue was gone and it fired up as usual. I love simple fixes, of course this was after I task 29'd and reflashed which didnt correct the problem.
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lemonspeakers said:
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lol ? xD frustrated ?
thompsd said:
Same thing happened to me after the unit froze. I pulled the battery, put it back in an it went into this continuous loop of starting up, going through the first couple of screens and then rebooting. What I eventually found to be the problem was that I had inadvertently bent one of the battery pins when I put the battery back in, not much but just enough to where it wasn't making contact. After I carefully straightened it out the issue was gone and it fired up as usual. I love simple fixes, of course this was after I task 29'd and reflashed which didnt correct the problem.
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hmm i only got the problem while i'm watching streaming video through 3g and on usb > active sync > pc data connection / some (cpu intensive) games
with wifi no problems at all, it plays youtube for more then a hour without a reboot, and i tested it multiple times to make sure), and booting is just fine without a single hickup
thompsd said:
Same thing happened to me after the unit froze. I pulled the battery, put it back in an it went into this continuous loop of starting up, going through the first couple of screens and then rebooting. What I eventually found to be the problem was that I had inadvertently bent one of the battery pins when I put the battery back in, not much but just enough to where it wasn't making contact. After I carefully straightened it out the issue was gone and it fired up as usual. I love simple fixes, of course this was after I task 29'd and reflashed which didnt correct the problem.
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Hey, thank you @thompsd. This was driving me crazy on my phone. I finally took it back to a TMobile store for replacement and they put me on the phone with support before they would issue a replacement. Of course I was bewildered when they had me take out the battery and put it back in (which I had done a zillion times) and the phone suddenly worked. The person on the phone told me that it was fixed because I had to keep the battery out for at least 90 seconds. This made absolutely no sense, but it was hard to argue with success. I walked out of the store with my head hung low in shame.
Tonight, sitting in an airport lounge waiting for a flight, I noticed that my phone was hung so I pulled the battery to reset it. When I put the battery back in and started it, the phone went into the reboot loop -- displaying the boot screen for a couple of seconds and then shutting down and rebooting. I pulled the battery for 90 seconds. 120 seconds, 5 minutes. No joy. Realizing that this solution made absolutely no sense in the first place, I decided to search around again.
I found your reply in this thread and looked at my battery contacts. One of them was bent. I straightened it out, put the battery back in and the phone booted right up. Now I realize that when I was on the phone with TMobile, I must have put the battery back in that one time in such a way that inadvertently straightened the pin.
Hi all,
I have (maybe) the same problem with my HD2 i.e. when it is "doing something", well not idle, it sometimes restarts itself and then usually will not get out of the cycle of crash/reboot untill I remove the battery and wait for a few minutes before starting it again.
This is always more frequent if I am using a serious application such as sat nav. It also has only happened when the unit is connected to power, either on my desk or in the car (different power sources), but disconnecting it from the power after the cycle has started doesn't help.
I have assumed from the symptoms that it is caused by overheating and so leaving it switched off for a period allows it to cool.
I have got a return packet from Vodafone to send it for repair but I am loath to do this as it is likely to take 10 days and I suspect I might either get a recon unit back or "no fault found".
Does anyone think this could be battery related? If so I would buy a 2nd battery and test it.
Cheers, Gordon
I can confirm having the same problem.
Using BattClock (which shows a.o. the battery temperature) I was able to establish that the resets and reset loops happen once the battery temperature exceeds 31-32°C.
Contacted HTC support and received reply that the phone qualifies for repair.
PS. My wife just suggested providing me with a cooler bag, so I can enjoy reset-free phone during summer heatwave...
I had similar behavior, but it was due to the new ROM release (4/28/10). I loaded the official T-Mobile release date ROM (2/19/10) and the problem went away.
L.B.
Yesterday my battery charge got very low and shut the phone down. When I turned the phone back on without charging it kept rebooting time after time. I tried plugging the charger in but that didn't help. I took out the battery and put it back in and that still didn't help. I finally caught it when it was rebooting and pressed volume down and got the phone in bootloader to at least stop the constant rebooting. I left the phone on the charger and after about 1/2 hour I pulled the battery and put it back in and the phone was fine.
I am not wanting this to happen again. Maybe I will go back to an older ROM.
if i have some luck i will receive my phone tomorrow or the day after tomorrow.
i will let you know what has been repaired and if this solved the reboot problem.
today i received my phone back from the repair center.
The repair letter says that the display has being changed because it was not functioning anymore? (but when i sent the phone in the display was working like it should).
And the youtube problem is still there
Im having the same problem! i figure it was the battery overheating...or the rom or even probably a not compatible radio.....try to change all of these and is still restarting when ever it tries to connect to any data or internet usage. Ex. youtube, downloading of files from the internet, Remote Desktop even Microsoft My Phone still restarts.
even when i used to make/receive phone calls it would restart as soon as i picked it up to talk. but for this i had a solution witch as of now is working fine with out a problem.
if anybody else has this problem with the Receiving/making calls this should work.
1. Go to: Start/Settings/Connections
2. is the "TASK" tab choose "Manage Existing Connections"
3. In the "Modem Tab" has for options to choose from, normally is on "Auto", this was the problem. you would want to get it OFF AUTO.
4. Try all the other " voice Stream options Shown" and see witch one works for you without giving problems, and save. Im currently using "wap.voicestream.com." witch is the second option after Auto.
Well i hope this works for you guys if ur having similar problems, its actually work for me. GooD luck! hope this helps.
bitbank said:
I had similar behavior, but it was due to the new ROM release (4/28/10). I loaded the official T-Mobile release date ROM (2/19/10) and the problem went away.
L.B.
Click to expand...
Click to collapse
is it possible for me to know where can i get this ROM??
(official T-Mobile release date ROM (2/19/10).
this week i will receive my phone back for the 2th time.
Hopefully they have found the faulty component of the phone.
I will keep you informed
well, i am not sure what to do.
i have sn: BCOKAS005XXX, and i am exhibiting some of the issues. GPS was non-existent before the ICS update. it seems that it improved a little bit with ICS as it picks up 1 or 2 satellites without wifi, but nothing to work with. my samsung galaxy s 4g gets 10 satellites within 2 seconds using GPS TEST.
had a bunch of issues after ICS upgrade with sluggishness and touchscreen lag until i did a factory reset. i do not see a way of clearing the cache as when i do VOL-DOWN and POWER gives me the option to reset using VOL-UP. if i do that, i get sort of the the android with the gear rotating for a couple of seconds and then i get an exclamation mark in a big orange triangle above the android and nothing happens. i have to power down from the button. i am not sure what that is all about. maybe somebody has an idea. by the way, it seems the touchscreen lag improved (still happening sometimes)
wifi still seems crappy. it works, but very slow. i have it sitting next to my computer and i get around 30mb while my computer gets 350mb. i am not sure why the wifi is slow in this tablet. didn't check it on my phone to see what i get. i have only supperficially looked at the bluetooth interfering with wifi issue, as i ran a speedtest with the bluetooth off and with the bluetooth on and does not seem to affect wifi, but i did not have anything connected through bluetooth.
decisions, decisions. i think i have until tomorrow to return it. hope someone can help me with my decision.
so, no inputs?
I hope not......... farrk these threads are getting boring!
I don't know where to begin to test GPS.
Yeah despite weeks of seeing some of you folks make thread about it, I never bothered to check when I got my Prime.
I did come across the Bluetooth paired + streaming over Wifi issue. I can deal with it because it's not so bad since ICS update, crap to marginal quality is better than no stream, which is what I got before the OS update. I'll have to stop pairing BT to obtain high and optimum quality from Netflix steaming though. But oh well.
I can live with it, primarily because the TFP is soon to be on the rare block as the only tablet made of metal, and with ASUS quickly trying to replace it with that ugly plastic TF700T.
I rather deal with the minor pain than to depart from my device so quickly.
I seem to be 1 of the lucky ones with no problem except GPS. If you NEED GPS then this tablet is not for you, or if you can wait few months you'll find some nice tablets. I have few issues but nothing that bothers me. I had a choice ipad2 vs this.... although I think ipad is better (ipad1 owner still) I love the android UI. Mine is not lagging only once in a while... if your freezing all the time exchange it or wait a month...
Seems like your going into recovery mode there with the Vol & power button....here's what you do to wipe....press down VOL- first then POWER for couple seconds (simultaneously) then when you see the writings appear let go then you should be on a screen with Android bot/data wipe box thingy...at this screen press VOL- then press VOL+...wipe should begin....
Return that *****!
Personally I emailed ASUS and told them they have 9 days to either fix my wifi/backplate or I am returning. Plain and simple it does not work in my Apt (wifi) the router is right outside my door and it is a small apt (probably under 500sqft). The building provides Wifi as part of the rent and well it sucks my computer can 10mb/s down and 15 up (I know pitiful). My TFP can connect and get 500kbs in the living room about 15ft from router with a door in the way and drops the signal about every 2mins and in my bedroom about 30ft away with another wall away from the router (2 walls total) I cant even see the ****ing router on my TFP. That performance is bull**** for $600. If they dont fix it I dont want it. I need wifi plain and simple and I am not getting it.
If you are in a similar situation I say return it!
Oh and sorry for the piss poor grammar I am slightly inebriated
Return it while you can, unless you can afford to use it as a paperweight when you get the next droid tablet.
Hi everybody,
i've owned my Lumia 920 for about two months now, and i am (used to be) in love with it. Great hardware, great software, all those issues other people had, with the freezes, the random reboots... i had none. my phone was perfect.
Then i got Portico delivered OTA to my phone last week, and i thought 'great, this is gonna make the phone even better'. i was especially looking forward to the 'keep wifi on when screen is locked' option. I updated my phone (took maybe 20 minutes?), and my brilliant phone was gone. What i'm stuck with since is a collection of all the problems i had been reading about:
random reboots
random freezes needing a soft reset to be usable again
the phone is constantly warm, sometimes really hot, even when i'm not using it
battery life is about half of what it used to be pre-Portico
data connection is constantly dropping, be it 2g, 3g, or lte. if have to switch flight mode on and off again to get a data connection every hour or so
i was playing a game the other day, while charging the phone (original charger and everything) when the phone suddenly died because of an empty battery. so, the phone was using more current than could be supplied by the charger. that never happened, even with the exact same game, before portico
Again, i had none of these issues before the update. Right now i regret having updated to the "bugfixing release" of WP8, because all that did is to introduce all the bugs it was supposed to fix.
Does anybody else experience the same behavior, or maybe have some ideas on what i could do to try and fix them? I didn't do a hard reset yet, i am hoping to fix my issues without wiping the phone.
Thanks in advance for any help or tips
I havent been having the reset problems etc, but I have noticed that since updating, I have had probably half as good battery life. It is really annoying me cos I was so happy that it would last for ages even under heavy use, now it will only make it through the day comfortably with minor use. Im doing a complete discharge, and then recharge and see how that goes. So glad im not having the other problems that people are having though. Actually also disappointed that the camera is still not very sharp. Video is great, stills are average. Why have such lame performance on such a (supposedly) good camera
I haven't had experienced these issues yet. It might be something wrong when update comes OTA.
Only my problem is crackles in the case. I can live with them for now...
I've also been having problems with Portico, I haven't had issues with reboots, but my battery life is terrible. It used to go 15-16 hours on a charge, now I can barely get 7 hours.
Also, weird problem I've been having, when the battery gets too low that the phone automatically shuts itself off...when I plug it in, it takes about an hour to turn back on. It's really worrying me, because I never had this problem before. If anyone else has noticed this, please let me know.
Is there any battery diagnostic for the phone?
Thanks!
Just like many of you, yesterday in the night, i got hit by the dead wifi. When i tried to turn wifi on, it would automaticly turn itself off. In my system info, i didn't have a mac address and after a system restore, it still didn't work. Many users there solved this problem by sending their device back at the manufacturer but since i've got a imported phone from japan, this was not a solution for me. Finally, after many reboots attempts, disconnecting battery and spamming the wifi button a lot, i had to do something else. So i took all the courage i had and opened my phone.
Fortunately, my Fujitsu F-02e was really easy to crack open and i reached the wifi module right after removing the lid. The first thing i noticed by opening the phone was all the dust it had inside even if my phone was Dustproof/waterproof. So i first blowed out all the dust and then rubbed the module a little, trying to find a way to repair my phone. Finally i resigned and put it all back up and then after reboot the wifi worked again!
This is to use only as a reference, to help all of you and people on warranty should NEVER open their phones. I am not responsible for whatever happens if you open your phone and don't guarantee this will solve your problem. Maybe i was just really lucky.
Finally, i'll share you my idea on how this happened. First, my phone is real easy to get hot when on wifi and on gps. And last week, i turned on the dev option keep lit when charging in android dev options so i keep my wifi on and share stuff easily. Then i kept my phone on it's charging station all the day long which might have overheated the device. From now on, i won't ever turn this thing on.
Good luck to all of you having the same issue i'm aware this is a real pain in the ass.
Edit: Also forgot to tell that anybody without experience with phone repairs/disassembly should never attempt opening their own and maybe ask a friend with knowledge instead.
Also i'm ready to help people out opening their F-02e but it isn't hard at all... There is no hidden screws in the phone and i removed 7 including the antenna screw.
My Moto 360 seems to shut down randomly and then only way to start it up is by docking it, even when i mmanually turn it off only way to start it up is again by docking. I've seen a lot of threads about this and so far everyone has been saying it's the battery however since putting the watch in airplane mode it has been running fine. Gonna see how long it lasts on it. Also the back bit is cracked from where the strap was too tight.
I actually only got it today second hand, and am kind of pissed off with the seller as this issue was not mentioned but does anyone actually have a fix for this? If it is the battery then i will get it changed out somewhere or do it myself (not really confident enough though) but yeah any advice would be great!
Thanks in advance.