Hi everybody,
i've owned my Lumia 920 for about two months now, and i am (used to be) in love with it. Great hardware, great software, all those issues other people had, with the freezes, the random reboots... i had none. my phone was perfect.
Then i got Portico delivered OTA to my phone last week, and i thought 'great, this is gonna make the phone even better'. i was especially looking forward to the 'keep wifi on when screen is locked' option. I updated my phone (took maybe 20 minutes?), and my brilliant phone was gone. What i'm stuck with since is a collection of all the problems i had been reading about:
random reboots
random freezes needing a soft reset to be usable again
the phone is constantly warm, sometimes really hot, even when i'm not using it
battery life is about half of what it used to be pre-Portico
data connection is constantly dropping, be it 2g, 3g, or lte. if have to switch flight mode on and off again to get a data connection every hour or so
i was playing a game the other day, while charging the phone (original charger and everything) when the phone suddenly died because of an empty battery. so, the phone was using more current than could be supplied by the charger. that never happened, even with the exact same game, before portico
Again, i had none of these issues before the update. Right now i regret having updated to the "bugfixing release" of WP8, because all that did is to introduce all the bugs it was supposed to fix.
Does anybody else experience the same behavior, or maybe have some ideas on what i could do to try and fix them? I didn't do a hard reset yet, i am hoping to fix my issues without wiping the phone.
Thanks in advance for any help or tips
I havent been having the reset problems etc, but I have noticed that since updating, I have had probably half as good battery life. It is really annoying me cos I was so happy that it would last for ages even under heavy use, now it will only make it through the day comfortably with minor use. Im doing a complete discharge, and then recharge and see how that goes. So glad im not having the other problems that people are having though. Actually also disappointed that the camera is still not very sharp. Video is great, stills are average. Why have such lame performance on such a (supposedly) good camera
I haven't had experienced these issues yet. It might be something wrong when update comes OTA.
Only my problem is crackles in the case. I can live with them for now...
I've also been having problems with Portico, I haven't had issues with reboots, but my battery life is terrible. It used to go 15-16 hours on a charge, now I can barely get 7 hours.
Also, weird problem I've been having, when the battery gets too low that the phone automatically shuts itself off...when I plug it in, it takes about an hour to turn back on. It's really worrying me, because I never had this problem before. If anyone else has noticed this, please let me know.
Is there any battery diagnostic for the phone?
Thanks!
Related
Hi there; Could do with some help please I seem to have a series issue with my Samsung Galaxy S2 today. It started this morning; I noticed the screen was randomly turning on; for no reason what so ever. It only does it when the phone isn't charging, if the data cable or the charger is plugged in; it doesn't do it.
Its on version KE7. I have tried a factory reset, and that hasn't sorted the issue. Therefore I seemed to think it was a hardware fault, however with it not being an issue when plugged in I wondered why it might be doing it.
Tap to speak also kept coming up for no apparent reason, I say kept coming up, doesn't happen all the time, but did come up about 6 times today, when I hadn't pressed anything, which would suggest the bottom centre button could be stuck or sticky, however that seems fine; and its not been near any moisture and has been a hot day.
The phone has not ever been rooted; so no issues there.
The phone battery dies very quickly within about 4 hours with the screen turning on all the time; and the phone will randomly freeze up completely, and I have to remove the battery to reset the phone.
Anybody got any ideas? Really could do with some help
Thanks
Rich
Update: It is plugged in charging now; and the MTP Application has come up; like the data cable is plugged in. That seems very odd to me...
Don't be afraid to send it back. These things aren't cheap even if you're paying through your contact, you're entitled to get what you paid for.
Your specific issues may be down to more than one thing. My screen lights up when I've read my gmail on a different device and it needs to clear the notification. Nothing too worrying about that. The other stuff does sound like some sort of shorting though and people have been given replacements for less serious issues.
I'm tempted to get mine swapped because the wifi often won't pick up an IP address and the gps won't get a fix if the phone gets too hot. Relatively minor compared to your issues.
Sent from my GT-I9100 using XDA App
Yeah I think its going to have to, I've tried playing about with settings, giving it time to cool down; pretty much everything I can think of, I really can't think what it could be, it seems to be many issues rather than just one, with it only being a month old, I expected slightly more.
Love the phone, did brilliantly yesterday; used it for lots of things; then today it just suddenly went, took it of charge, and it played up the whole way through.
Given up with it now, will take it back and see if I can get it fixed, I have 24 month warrenty with my contract.
Thanks
Put your original firmware back on if you can before attempting a warranty claim .
jje
Hello, just wanted to post here and see if anyone else was having similar experiences with their phone.
So I have the ATT Mega, and it has been working fine for a little over a month now from when I first got it, love the phone. Last week or so, I noticed the battery would seem to drain much faster then usual and the back top part of the phone, where the camera lens is, would heat up very badly even when not using it.
I tried killing apps, restarting, nothing seemed to work. I checked the app manager and the battery stats, nothing out of the ordinary but the drain was there and the heat was so bad you really didnt want to hold it.
I contacted ATT and they sent me a replacement which I received last night. I turned it on and was trying it out and within minutes that phone started heating up in the same spot too.
They didnt send me a new battery because oddly enough the battery or that entire area in the back would not get hot at all, only the top half.
I contact them again today and they said they would send me a battery to try but I am scared it will not work again.
I also have a 64gb SD card that I use, but it is the same one I have used in my Note 2 and now this phone with no problem. I am currently using a Note 3 with the same SD and have no issues.
I would love to go back to my Mega though, I actually prefer it to my Note 3 but I am worried about this issue reoccuring or not getting fixed in the first place. Anyone else have anything similar to this with their Mega??
Mike
I have noticed it gets warm, but only when streaming videos. Just browsing the web or listening to music/iheartradio, nothing gets uncomfortable. I just notice the warmth after many minutes of streaming. Not uncomfortable either. Now I do have a case on it, so maybe that's why it doesn't seem as bad.
I have an i9205, but it's basically identical hardware. I've never had any overheating issues of any kind. Recently I've been running the "performance" CPU governor too, which locks the CPU at 1.7ghz constantly and yet I've never been able to make the phone throttle itself back.
Thanks for the responses! I am having ATT ship me a replacement battery to try that, hopefully it arrives today. I just dont understand why it would heat up so badly on both my original phone and their replacement one for me. I would think it has to be the battery or the SD card, but the card has no issues in my Note 3 and it didnt have problems in my original Mega for a month.
Crossing my fingers that it is just the battery so I can go back to using my Mega, I miss it -.-
I noticed my Mega getting warm in the same location last night, but didn't have battery drain. This is a replacement Mega since I bricked my pervious one, but never had that problem with that phone. Today, after being fully charged and not used while at work, I checked my phone and it was 15% and warm. So I turned off WiFi, GPS, and Bluetooth and plugged it in a 1 amp charger, 13% and still warm after a few minutes. Airplane mode, 12% and still warm after a few minutes. Turned the phone off and charging for an hour, phone is cool and 37% (makes since). Phone has been on, charging, and WiFi, GPS, and Bluetooth turned off for 43 minutes, phone is cool and 56%. Now I'm turning WiFi, GPS, and Bluetooth on individually to see if it repeats. I'll keep you posted on my results.
Thanks! I will wait to see your results!
Ive no issue with mine...
Well, sorry to say, it's been almost a month of me playing with this phone trying to duplicate my one time overheating with no luck. I've WiFi streamed for hours, transfered huge files over BT, viewed videos, and anything else I can think of with nothing. Maybe it was a fluke...who knows.
Sent from my SAMSUNG-SGH-I527 using xda app-developers app
Zero issues here
Its been 2 weeks since I got mine and I noticed the phone getting hot around the camera but it suddenly started being normal with no heating. Will try for few more weeks to see what is the temperature level
Sent from my GT-I9200 using xda app-developers app
ckentx01 said:
Hello, just wanted to post here and see if anyone else was having similar experiences with their phone.
So I have the ATT Mega, and it has been working fine for a little over a month now from when I first got it, love the phone. Last week or so, I noticed the battery would seem to drain much faster then usual and the back top part of the phone, where the camera lens is, would heat up very badly even when not using it.
I tried killing apps, restarting, nothing seemed to work. I checked the app manager and the battery stats, nothing out of the ordinary but the drain was there and the heat was so bad you really didnt want to hold it.
I contacted ATT and they sent me a replacement which I received last night. I turned it on and was trying it out and within minutes that phone started heating up in the same spot too.
They didnt send me a new battery because oddly enough the battery or that entire area in the back would not get hot at all, only the top half.
I contact them again today and they said they would send me a battery to try but I am scared it will not work again.
I also have a 64gb SD card that I use, but it is the same one I have used in my Note 2 and now this phone with no problem. I am currently using a Note 3 with the same SD and have no issues.
I would love to go back to my Mega though, I actually prefer it to my Note 3 but I am worried about this issue reoccuring or not getting fixed in the first place. Anyone else have anything similar to this with their Mega??
Mike
Click to expand...
Click to collapse
My friend kind of had the similar situation... in his case he changed the phone
My Samsung Galaxy 6.3 is getting hot on the ear piece and the back of the phone where the camera lense is. What's the problem? I need to know if I need a new battery or if it's the Motherboard I need to replace and will the phone blow up in my face till I fix this problem?
Hi,
My wife's been complaining about her sgs3, i9300a phone a lot lately, so I've been taking some time of to have a long hard look at it.
the phone in itself works quite well, it is somewhat guarded (she tends to drop it a lot but most of the time it's actually in it's case) and we've switched the screen once (well, not the screen, the top half of the phone to be exact)
the phone used to have a stock 4.1.3 (I think) samsung rom on it for the past year, it's been working well untill a couple of months ago I think and it does still function properly on light use
so what is the issue?
if you'll start a game, or anything that'll cause the phone to heat up - the screen would flicker a bit (not always) and the battery will suddenly report to be down to 0%, shutting down the device right after.
this sudden discharge is obviously not real, as the minute I connect it to a charger and boot up the phone it shows it's last charge before the phone was shut down - however the issue keeps on repeating itself over and over again.
If the phone is connected to a wall charger (or a pc via USB cable) this doesn't happen.
I've been trying to install a kitkat on the device (it have been working slowly so she needed an upgrade) yet the issue persists.
I've been reading around the Internet, some claim it's a faulty battery issue so I'm ordering one from eBay, however - I can't shake the feeling it might some other faulty hardware, perhaps a memory chip gone bad? as I can't see the connection between a bad battery and a flickering screen.
Truth to be told - I'm not a fan of android, or samsung, so I don't know much of the history of problems with it (if there is any) and I've been hoping that there is someone around here who might encountered (or heard) about my issue and would be able to shed some light for me.
thanks in advance!
Change the battery first, replacing the motherboard isn't worth it.
boomboomer said:
Change the battery first, replacing the motherboard isn't worth it.
Click to expand...
Click to collapse
Yeah... I'm planning on stealing my boss S3's battery for some testing later on today if he'll ever decide to show up...
perhaps shouldn't have told him that beforehand
I did hope someone encountered and fixed/learned about this problem as the device has 2 years of history at least...
if it'll come to motherboard switching I'll just force the little lady to switch to a real phone such as an HTC, or maybe go to WP
It was the battery..
Perhaps I should've guessed it by the fact it was REALLY hard closing the case... but it was only after I saw a normal battery that I noticed the real difference.
so for future reference to whomever might meet the same behavior - my battery was about 1.5 the size of what it should be and was quite round,
better call those Samsung representatives and get a replacement before it explodes
Anyone has experience with those 4200Mhz batteries? worth the money or should I just get a genuine one (it cost about the same in here, like 4$ more), the reviews are quite mixed.
Not sure what is happening, but this phone went from being awesome to being hardly usable in a very short amount of time. I downloaded a Verizon update on or around November 5th, and ever since then, I have noticed the following issues ever since then.
- Overall slowness. Whether it's switching apps, making phone calls, turning the screen on or off...everything is just much slower and lags more often.
- Unresponsive at times. This occurs most often during phone calls. The proximity sensor does not activate correctly (screen will not turn on when I move the phone away from my face), and the touchscreen will not register input. It will happen other times, but never seems to follow a specific pattern.
- Random soft resets. Every once in a while, it will randomly go to the Verizon splash screen, for no reason. This has happened in the middle of phone calls, while using apps, and while the phone is just idle.
- Increased battery drain. Even turning down the screen brightness, and using some apps like CM cleaner to keep apps closed and clear up RAM usage, I am experiencing drain at an exponential rate (over 10% per hour when idle, and sometimes up to 20% per hour doing simple things like texting and making phone calls.)
I have researched multiple websites' solutions for crappy G3 performance. Some of their proposed solutions have applied to my problems, and I've tried each and every one of them. Nothing has really helped...turning brightness down, using apps like CM Cleaner and Battery Doctor, etc. My last hope is that I unmounted my SD card this morning...which, if it works, will be fine, but is kind of a bummer because I would have liked to have the expandable storage.
Unless the update I downloaded from Verizon (I don't think it was an actual Android update, but I'm not sure?) is what caused this, I can't find any more potential problems other than my phone being defective...which just doesn't make sense, as I've had it since launch now with no issues. The only other thing that I can think which may be affecting things is that the phone is encrypted (the SD card was not, I never found the time and eventually forgot)...and is also using a piece of software called Maas360 (which I installed around the same time as the update was downloaded), which I'm hoping does not affect phone performance this much, because it will be required by my work starting in the next couple weeks.
amsage3 said:
Not sure what is happening, but this phone went from being awesome to being hardly usable in a very short amount of time. I downloaded a Verizon update on or around November 5th, and ever since then, I have noticed the following issues ever since then.
- Overall slowness. Whether it's switching apps, making phone calls, turning the screen on or off...everything is just much slower and lags more often.
- Unresponsive at times. This occurs most often during phone calls. The proximity sensor does not activate correctly (screen will not turn on when I move the phone away from my face), and the touchscreen will not register input. It will happen other times, but never seems to follow a specific pattern.
- Random soft resets. Every once in a while, it will randomly go to the Verizon splash screen, for no reason. This has happened in the middle of phone calls, while using apps, and while the phone is just idle.
- Increased battery drain. Even turning down the screen brightness, and using some apps like CM cleaner to keep apps closed and clear up RAM usage, I am experiencing drain at an exponential rate (over 10% per hour when idle, and sometimes up to 20% per hour doing simple things like texting and making phone calls.)
I have researched multiple websites' solutions for crappy G3 performance. Some of their proposed solutions have applied to my problems, and I've tried each and every one of them. Nothing has really helped...turning brightness down, using apps like CM Cleaner and Battery Doctor, etc. My last hope is that I unmounted my SD card this morning...which, if it works, will be fine, but is kind of a bummer because I would have liked to have the expandable storage.
Unless the update I downloaded from Verizon (I don't think it was an actual Android update, but I'm not sure?) is what caused this, I can't find any more potential problems other than my phone being defective...which just doesn't make sense, as I've had it since launch now with no issues. The only other thing that I can think which may be affecting things is that the phone is encrypted (the SD card was not, I never found the time and eventually forgot)...and is also using a piece of software called Maas360 (which I installed around the same time as the update was downloaded), which I'm hoping does not affect phone performance this much, because it will be required by my work starting in the next couple weeks.
Click to expand...
Click to collapse
Ah encryption. That's your culprit. It sounds like you took Verizon's 11c update on the 5th of November. This was a minor security update that also added some minor features like a camera shortcut on the lockscreen. A lot of people have been experiencing very poor performance on the G3 after encrypting internal storage. Apparently, it drastically reduces read/write speeds as of now and is not ready for primetime. Hopefully with the Lollipop update around the corner, we will see this issue fixed. I would suggest decrypting your phone and seeing if that makes an improvement on overall fluidity. I know that that is a pain, but this seems like what has happened to several people who encrypted data on a stock LG ROM. Best of luck and let me know if encryption is not the issue!
My S3 has I think started dieing on me. It was mainly when playing games but can happen randomly now, especially more so when I play games (which I now don't!). The screen starts to 'flicker', the picture remains but it's like the light across the screen flickers and then if it crashes (most of the time) and I reboot the phone the battery is nearly non existent. If the phone doesn't crash/reboot the signal is gone so it stops being a phone until I reboot.
Is this a case that the phone is broken? I'm not going to repair if so but if it's something I can easily fix then I'd like to do so!
I've flashed a couple of different ROMs as I thought that may be the case at first but it's the same on all I've tried.
I had to get the USB repaired recently as it stopped charging so I'm wondering if the phone is just on it's way out, which is disappointing as I've kept it in mint condition and it's only like 18 months old!
Replace the battery first.
Thanks I'll give that a try!