Hi,
I got a problem with connecting my sgs2 to Kies.
I've tried allot of things,
Uninstalled kies
Reinstalled kies
Update usb drivers manually
Try different usb cable/port.
Nothing works.
I can connect as mass storage but not with kies.
Could someone please help me. I need to update.
I got Windows 7 64bit notebook.
Skinn0 said:
Hi,
I got a problem with connecting my sgs2 to Kies.
I've tried allot of things,
Uninstalled kies
Reinstalled kies
Update usb drivers manually
Try different usb cable/port.
Nothing works.
I can connect as mass storage but not with kies.
Could someone please help me. I need to update.
I got Windows 7 64bit notebook.
Click to expand...
Click to collapse
I had same thing. In my case few times unplug the cable and plug back in helped. Weird but true. You can check if you can make connection via wi-fi ( kies wi-fi in phone settings) i was able to do it from very beginning before i got kies via cable sorted out.
Make sure your phone is unlocked when you plug it in. I spent a bit of time trying to get it talking initially including rebooting my phone, the PC, the phone & the PC. Turned out unnlocking the phone did the trick.
in settings/applications/development, make sure the USB debugging box is unticked.
I've tried those things too.
My notebook notice my sgs2 thats no problem, the problem is my notebook doesn't install the
Samsung_android and cdc serial driver. Those 2 fail.
Wierd thing is that it can connect as mass storage.
make sure you have no apps running! and USB debugging isn't ticked.
go onto stock TW launcher [will not work with launcher pro Etc AFAIK].
open task manager, clear all running apps and clear Ram. then open Kies and when loaded connect USB.
that's how i get it to work for me anyway
Rumble
That's what i tried to. But thats not the problem. Problem is that my laptop doesn't installs the cdc serial driver.
Sent from my GT-I9100 using XDA Premium App
Driver reinstall from within Kies ..
jje
JJEgan said:
Driver reinstall from within Kies ..
jje
Click to expand...
Click to collapse
I've also tried that, it didn't work..
I've discovered what the problem is...
My browcli.dll file is corrupted and thats why it can't install the drivers correctly.
I had this exact problem, so I followed some advice I found on the web somewhere
1) uninstall kies
2) re-install kies but choose english US, as they seem to have missed out the CDC drivers for other languages!
Skinn0 said:
Hi,
I got a problem with connecting my sgs2 to Kies.
I've tried allot of things,
Uninstalled kies
Reinstalled kies
Update usb drivers manually
Try different usb cable/port.
Nothing works.
I can connect as mass storage but not with kies.
Could someone please help me. I need to update.
I got Windows 7 64bit notebook.
Click to expand...
Click to collapse
STEPS TO USING KIES with a Samsung Galaxy S2 (SII, eye eye, anything you want to call it on Windows 7 vista or XP
1.Ensure your USB Debugging feature is not checked (when some stores copy your contacts from one fone to another, they check this box. USBD will F up your KIES.)
2. Stop your antivirus from your stock app manager.
3. Kies running on cuomputer, and phone at a home screen, plug it in.
voila.
If you have been using multiple phones over usb, or trying to root phones etc, i suggest you recover you delete any trace of usb or phone drivers on your machine, and repair your windows install. then try again.
This is how I fixed it for my scenario:
My Scenario:
few days back my SGS2 stopped recognizing apps installed on SD Card and I keep on getting "Force Close" error for installed (3rd party) apps on phone. I installed Kies on PC to backup my data before rooting my device, but Kies 2.0 was unable to read my phone. That's why i came here..
My Fix:
I uninstalled all downloaded (3rd party) apps and that fixed the issue. In all I removed more than 20 apps, that were installed on phone.
RCA:
I believe some 3rd party app or apps were messing up with my phone, my sdcard, my Kies. Anyways I am planning to root the device so my sole intention is to take back up of my data (pics, vids to be specific)
Suggestion:
1. Try connecting to Kies, after removing SD Card. It will narrow down if prob is with SDCard or SDCard data
2. Try uninstalling apps 1 by 1, to see which one is the culprit.
I had the same problem of Kies unable to connect to my phone. I could charge the phone, see it in the devices, connect through mass storage mode. Kies would even detect the phone when plugged in, tried to connect and would hang. I tried the usual steps (updated Kies, verified USB debugging is off, terminated all apps on the phone), but nothing worked.
I just rooted my phone and was concerned that something might have gone wrong in the process, resulting in the connection error, though every thing seemed to be normal. Out of desperation, I tried the diagnose connection problems button in Kies and Kies reinstalled the driver, tried connecting and rebooted the system. I tried again and this time it took much longer to install, but worked.
I suggest rebooting the system, before reinstalling Kies, as it worked after the reboot.
So I've installed Kies 2.0 on my desktop running Win7 64bit and ran it fine, but I'm currently traveling and I only have a netbook running Win7 32bit Starter edition, and Kies REFUSES to install. Every time, it comes up with 'Error 1618: another installation is in progress.' Which is absolutely untrue, since I've tried installing it immediately following a restart, and other programs have installed fine since then. I've tried giving it admin permissions, enabling compatibility modes for WinXP or Vista, and nothing works. I've tried stopping and restarting the Windows Installer Service as well. Has anyone experienced this problem?
The only reason I need Kies is for the SGS2 drivers, so I can flash with Odin. If there's another way for me to get those drivers on my computer, that would be great too
Search for Samsung USB drivers .
jje
I installed latest version of Kies in my Windows 7 Professional 64bits (UAC disabled, install was "ran as admin")
In the end of the installation process, Windows shows a balloon saying it is installing the driver for the device (note that there is no phone connected to the computer at that moment), but it fails saying that it could not find the driver for the device.
After installation finishes, I can connect the phone, open and use Kies normally, but if I go to Windows device manager, in the "Other devices" branch, it still lists an "Unknown device".
Any idea about how to solve this? I already searched the forum, but could not find anything that worked for me.
Thanks!
PS: I'm using the original USB cable from Samsung.
As long as you are able to connect and work via Kies just leave it. Just check how many people are having problem with Kies, you should consider yourself lucky that you don't have a connection problem
Regards.
Leave your phone plugged in and do a windows update. It should find the missing drivers.
You can find the drivers inside the dir where kies was installed, alternatively a copy is stored on my 4shared, link in my sig.
You can try installing the drivers and see if that helps.
Kies is a huge PITA, you may need to swap USB port and uninstall/reinstal for it to get its act together.
Thanks all who answered.
Unfortunately, Windows Update can't find any driver (already had tried that), and also asking to update the driver and setting it to search in the Kies driver directory has no effect either.
Does anyone have any idea what is the reason i'm keep getting "Mobile connected" message whenever i try to install Samsung USB driver? A total clean restart with no others USB device or phone connected still give me this problem. (feel **** since i'm unable to root my phone due to this....)
By the way a XP system.
vyis said:
Does anyone have any idea what is the reason i'm keep getting "Mobile connected" message whenever i try to install Samsung USB driver? A total clean restart with no others USB device or phone connected still give me this problem. (feel **** since i'm unable to root my phone due to this....)
By the way a XP system.
Click to expand...
Click to collapse
How do you try to install the USB drivers?
I used KIES for installing the phone drivers initially to my PC (also running on XP).
Then I closed KIES and killed any process of KIES in Task Manager to make sure, that KIES is no longer running/active.
Since then I can use/access my phone directly by the Windows Explorer, flash ROMs and/or kernels with Odin, etc..
Good luck !
It_ler said:
How do you try to install the USB drivers?
I used KIES for installing the phone drivers initially to my PC (also running on XP).
Then I closed KIES and killed any process of KIES in Task Manager to make sure, that KIES is no longer running/active.
Since then I can use/access my phone directly by the Windows Explorer, flash ROMs and/or kernels with Odin, etc..
Good luck !
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Click to collapse
By kies. But after installation of kies, it's still fail to detect my phone with CDC serial and android driver missing. Then I try the USB driver from kies folder,but it will keep giving me "mobile connected " error, despite I fully clean kies and relevant device installed before proceed.
However this problem only occur for newer version of kies. I have no problem installing older driver (USB driver version 1.3.450, but the older version doesn't support s2 )
Ok. I can't get my computer to recognize my SGS III. I downloaded the driver from samsung ( [downloadcenter.samsung.com/co...r_v1_4_6_0.exe[/url] ) Everytime I try plugging the phone to the computer via usb and the driver installs I get a different problem. sometimes the MTP device says searching preconfigured drive folders and never goes any further sometimes I get CDC serial failed. I've uninstalled and reinstalled the drivers about a dozen times, tried every usb port on the computer and multiple usb cables. I've installed Kies and tried that but just says connecting and never recognizes the phone either. Tried updating Kies but it keeps reverting back to the old version and the version downloaded straight from samsung is the old version. Any suggestions would be greatly appreciated.
Me too, have same problem on SGS2!
fechhelm said:
Ok. I can't get my computer to recognize my SGS III. I downloaded the driver from samsung ( [downloadcenter.samsung.com/co...r_v1_4_6_0.exe[/url] ) Everytime I try plugging the phone to the computer via usb and the driver installs I get a different problem. sometimes the MTP device says searching preconfigured drive folders and never goes any further sometimes I get CDC serial failed. I've uninstalled and reinstalled the drivers about a dozen times, tried every usb port on the computer and multiple usb cables. I've installed Kies and tried that but just says connecting and never recognizes the phone either. Tried updating Kies but it keeps reverting back to the old version and the version downloaded straight from samsung is the old version. Any suggestions would be greatly appreciated.
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Click to collapse
I have had same issues on Kies 2.5.x, the thing is it all appeared after I upgraded Android to ICS ... my model is GT-I9100 XXLPQ ...and I really suck ...need a solution.