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So I work for Sprint, and I just got my replacement and come to find it has 2 dead pixels. I'm within my 30 days but what you guys think? keep replacing until I get one with clearly 0 dead pixels? anyone else get bothered by 1 dead pixel or what.... the first evo 3-d had 4 dead pixels.
yes, who the hell wants to have a screen with dead pixels? I certainly would not pay for that.. others have returned it.
I am going on my 4th evo but for hw related problems such as locking, not charging etc. if i got one that had a deal pixel.. it would go back to HTC/sprint.
DataDork said:
yes, who the hell wants to have a screen with dead pixels? I certainly would not pay for that.. others have returned it.
I am going on my 4th evo but for hw related problems such as locking, not charging etc. if i got one that had a deal pixel.. it would go back to HTC/sprint.
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Click to collapse
+1 and you work for sprint. I work for a bottled water company. If I got a bad bottle or my cooler wasn't working correctly I'd want it replaced asap.
Sent from my PC36100 using XDA App
I have yet to see a dead pixel on one.. can you post some pics if you have a good camera
heathmcabee said:
I have yet to see a dead pixel on one.. can you post some pics if you have a good camera
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Click to collapse
yeah me either....id like to see these dea pixels if u can post a PIC.....also i thought someone said that theres an app that can detect if u have dea pixels.....anyone know what its called?
I would not keep a phone with a dead pixel and i didn't, went through a few of them. to me it's a defect, what's the reason to not return a brand new device if it has a defect. but on the other hand that might sound like i am spoiled, the phone still works the same even if there is one dead pixel.
Yeah, to me, a dead pixel is a defect. I would not pay $200 for a brand new phone and settle for it to be in less than perfect condition. You can download "Dead Pixel Test" from the market. It just displays solid colored screens, which make it easier for you to spot a dead pixel.
reverepats said:
yeah me either....id like to see these dea pixels if u can post a PIC.....also i thought someone said that theres an app that can detect if u have dea pixels.....anyone know what its called?
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Click to collapse
yeah its in the Market called "Dead Pixel Test" it goes through all the colors to see if you have stuck or dead pixel's. I haven't see any yet and have had 2 E3D's.
I have a stuck pixel, on green. It's really only noticeable when using the camera. I'm going to exchange it since I can, otherwise it's something I can live with.
ive never had a phone with a dead pixel..or maybe i've never noticed it..hmmmm
bobdude5 said:
ive never had a phone with a dead pixel..or maybe i've never noticed it..hmmmm
Click to expand...
Click to collapse
Probably the latter.
My recommendation is if you do not see it, don't go looking for it. Odds are you will probably find 1 or 2 but if you do not know it is there, then who really cares.
Also, the pixel is not dead unless it stays black. What everyone is seeing is a stuck pixel and it is very common on these screens.
My first 3D had a stuck pixel. This one all pixels are good but there is a big-ass speck of dust under screen. I hate to do this, but I'm gonna have to go back and either have it cleaned or replaced. On another note...my 3G is kicking ass today with the stock EVRC Home and Roaming settings in my living room! An average of 5 tests 1090kbps D/L 410kbps U/L here in Tacoma, WA...not bad! Hope this lasts!!
So today I got my 3rd replacement and it actually has more dead pixels then the 2nd replacement... The 2nd one I think im going to keep since its 1 pixel on the screen and 2 on the bottom near the buttons... I don't want to keep having to do return kits and fighting for credits... its harder for us that work at sprint because we don;t get the exchanges in-store everything is online...
boy do you have that right... if you don't see a dead pixel don't go looking for one!
many years ago I bought a hans g monitor from newegg that was on super sale... so cheap it sold out fast...
so everyone was reporting anywhere from one or more dead or stuck pixels. the people with the stuck pixels were for the most post able to fix them by gently massaging them. a few had the pixels stay stuck. others had dead pixels.
I personally have a few in a horizontal line. they are stuck in a dark grey which could have really been much worse.
but after so many years, the monitor with stuck pixels is still worth they price I paid. sure, we paid good money for our phones, and I do expect a product that is one hundred percent, but if the pixel is out if the way or isn't easily noticed, why not keep it?
then again, our vision is concentrated in a much smaller area so it might be really bad. but either way, while curious I won't be checking for damaged pixels! cause that might just drive me insane because you can't un-see what you have seen lol
sent from my 3vo using XDA app
3 dead pixels here I think, but you only see em if you staring at a lit screen with nothing on it... And if you doing that then you just tryna find a complaint
Bussin Caps n 3D
I am still up in the fence about returning my phone because of one tiny stuck pixel.
I think the question is, how many EVO's would I need to go through to get one without. I am guessing a lot more people have stuck pixels that just don't know about because they haven't found them yet.
I think the odds of getting a perfect screen are probably far less then getting one with stuck pixels.
As the 30 days grows closer this decison is becoming harder and harder and I keep talking myself out of the return thinking I might get something worse but I am just not happy with non-perfection!
[email protected] said:
I am still up in the fence about returning my phone because of one tiny stuck pixel.
I think the question is, how many EVO's would I need to go through to get one without. I am guessing a lot more people have stuck pixels that just don't know about because they haven't found them yet.
I think the odds of getting a perfect screen are probably far less then getting one with stuck pixels.
As the 30 days grows closer this decison is becoming harder and harder and I keep talking myself out of the return thinking I might get something worse but I am just not happy with non-perfection!
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Click to collapse
Maybe you exchange the one you have now and if it has problems you should return it and wait for the next hardware version. Maybe it will have less problems.
Sent from my PG86100 using Tapatalk
So I bit the bullet and went for the exchange.
I am happy to say that the new device has no dead pixels! What is does have a the slightly crooked screen but I would have never even known what that was if not reading it on here so I can live with that over dead pixels.
Also, my screens colors seem so much better on this one. Maybe the misaligned screens are the ones with the whiter whites because it definitely looks better?
One thing I found weird was the lock screen was set on the weather one. My first one was not...It was definitely an un-opened box and I didn't even think about till hours after when I was like, um I didn't change my locks screen and it had the weather one as default.
Anyone, much happier with this one....
How to spot a dead pixel?
Sent from my PG86100 using XDA Premium App
nuggyunlimited said:
How to spot a dead pixel?
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
I will tell you but in all honesty if you haven't found one, I wouldn't go looking for it.
In the market if you search pixel, there is something called dead pixel test or something like that. It cycles through different colors. The most popular culprits will usually show on the black screen.
Go into a dark room and turn the brightness up. What you usually will see are bright white spots on the black screen which would be the stuck pixels.
Only the strong hearted and non OCD people should do this....Although any OCD person probably won't be able to control the urge to search for it now.
so, im on my second amaze (first one had a dead pixel) and i need to take this one back now too because i have these 3 bright spots under the cap keys where light is leaking thru that is pretty bad and that i never noticed on their display model or the first one i owned.
since ive only been with tmo about 2-3 weeks, im not really sure how often i can return a phone for being defective (still within remorse period). do they flag your account for too many returns? is there a limit to the amount of phones they will exchange? should i try and return this phone to a different store?
i feel like for the money i paid for this phone it should be flawless and at the same time its both a burden on me and tmo that i keep having to return this phone. thoughts? experiences? thanks
the three bright spot are on all models, its a known issue with the phone, they may take it back, but you will get an other one with the same issues.
mrmako777 said:
so, im on my second amaze (first one had a dead pixel) and i need to take this one back now too because i have these 3 bright spots under the cap keys where light is leaking thru that is pretty bad and that i never noticed on their display model or the first one i owned.
since ive only been with tmo about 2-3 weeks, im not really sure how often i can return a phone for being defective (still within remorse period). do they flag your account for too many returns? is there a limit to the amount of phones they will exchange? should i try and return this phone to a different store?
i feel like for the money i paid for this phone it should be flawless and at the same time its both a burden on me and tmo that i keep having to return this phone. thoughts? experiences? thanks
Click to expand...
Click to collapse
i dont think it matters how many you physically return but if your requesting them from insurance they do because a lot of people scam insurance and just sell their devices.
Although, the capacitive lights at the bottom do leak, a lot. this is a well known issue and its highly likely that the next Amaze you get will have the same issue. If I were you, I'd at least root, and download adjbrightness from the market and just turn em off. It saved me some battery and got rid of all the light leakage hope I helped bro
if it is a deal breaker for ya, just get the GSII, its a good one too
mikeschevelle said:
the three bright spot are on all models, its a known issue with the phone, they may take it back, but you will get an other one with the same issues.
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Click to collapse
check out this thread (http://forum.xda-developers.com/showthread.php?t=1438805) see how this guys 3 dots are barely noticeable? mine are as bright as the cap keys themselves and the display model at 2 stores ive been to doesnt have em. i can deal with the way those look in the pic, but mine are super noticeable
mikeschevelle said:
if it is a deal breaker for ya, just get the GSII, its a good one too
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Click to collapse
had one of those too and had a bunch of ghost lines and blobs, plus the low resolution didnt really appeal to me on such a big screen
You can exchange it as many times as you want. Hell, I exchanged mine 4 times in one week! The issue I keep having is I have blue lines in my LCD. I am on my 6th replacement.
mrmako777 said:
so, im on my second amaze (first one had a dead pixel) and i need to take this one back now too because i have these 3 bright spots under the cap keys where light is leaking thru that is pretty bad and that i never noticed on their display model or the first one i owned.
since ive only been with tmo about 2-3 weeks, im not really sure how often i can return a phone for being defective (still within remorse period). do they flag your account for too many returns? is there a limit to the amount of phones they will exchange? should i try and return this phone to a different store?
i feel like for the money i paid for this phone it should be flawless and at the same time its both a burden on me and tmo that i keep having to return this phone. thoughts? experiences? thanks
Click to expand...
Click to collapse
Light bleed is a known issue. There is a modification you can make to almost completely fix. I say it doesn't affect normal usage so I left it alone. Strongly recommend you stick with amaze. It's a great device.
Sent from my HTC_Amaze_4G using xda premium
hasoon2000 said:
You can exchange it as many times as you want. Hell, I exchanged mine 4 times in one week! The issue I keep having is I have blue lines in my LCD. I am on my 6th replacement.
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Click to collapse
LMAO. thats being assertive isnt it? good to know, we pay far too much money for phones that should be flawless right out of the box. guess ill be exchanging this for another, and another until they get it right!
glacierguy said:
Light bleed is a known issue. There is a modification you can make to almost completely fix. I say it doesn't affect normal usage so I left it alone. Strongly recommend you stick with amaze. It's a great device.
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
guys, my problem is not with the light bleed onto the screen, its with the 3 bright ass spots under my cap buttons. ill have to grab a picture tonight so you can see what i mean. they are literally as bright as the cap buttons themselves. its pretty bad...
mrmako777 said:
guys, my problem is not with the light bleed onto the screen, its with the 3 bright ass spots under my cap buttons. ill have to grab a picture tonight so you can see what i mean. they are literally as bright as the cap buttons themselves. its pretty bad...
Click to expand...
Click to collapse
I never noticed these on my phone until last night when I was watching a show on my phone. Kind of annoying, and I'm hoping they don't get worse. I don't know how they would, but I've had the phone for two months and never noticed it till now.
For sure exchange though, I doubt they flag your account for having phone hardware issues. I only had 4 mytouch4gs in a year, but I was annoyed enough to get a free amaze out of it. They're good with exchanges. Wish they didn't have to be and the phones worked, but oh well.
Sent from my HTC_Amaze_4G using XDA App
It really sucks having blue lines in the LCD. Since I am not far from Chicago, the cold weather here I believe is triggering the issue. I am going to keep exchanging until HTC gets it right and T-Mobile sends me a good phone lol.
Exchange it man! Don't be shy. You deserve what you pay for and tmo needs to be held responsible for providing that. Guarantees are only useful if you use them! If they overcharged you for some service would you just pay it because you don't want to burden them? I do agree it can be a pain to bring it in, I would go so far as to request a discount on your service. Never forget, they are there to serve you!
P.S. I also never lock myself into contracts, just so I have the option to quit. You would be amazed how much better service you get from the "customer retention center."
Sent from my HTC Desire Z using Tapatalk
As far as I know, most if not all amazes have a dead pixel, capacitive buttons lights leak into the screen and the blue lines are normal no need to replace your phone, besides, its not a big issue.
Sent from my HTC_Amaze_4G using xda premium
I don't think mine has a dead pixel
Sent from my HTC_Amaze_4G using XDA App
eggydrums said:
As far as I know, most if not all amazes have a dead pixel, capacitive buttons lights leak into the screen and the blue lines are normal no need to replace your phone, besides, its not a big issue.
Sent from my HTC_Amaze_4G using xda premium
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Click to collapse
I definitely don't have any dead pixels in all 3 of my Amazes
mrmako777 said:
LMAO. thats being assertive isnt it? good to know, we pay far too much money for phones that should be flawless right out of the box. guess ill be exchanging this for another, and another until they get it right!
guys, my problem is not with the light bleed onto the screen, its with the 3 bright ass spots under my cap buttons. ill have to grab a picture tonight so you can see what i mean. they are literally as bright as the cap buttons themselves. its pretty bad...
Click to expand...
Click to collapse
Under the cap buttons? Really? I guess I will have to see the picture when u post it. The known light bleed issue is 3 white spots above the cap buttons... More so in between each cap button... But on the screen. It's noticeable when the screen has a black background. If that's not what you're talking about, then u may have a faulty device
Sent from my HTC_Amaze_4G using xda premium
glacierguy said:
Under the cap buttons? Really? I guess I will have to see the picture when u post it. The known light bleed issue is 3 white spots above the cap buttons... More so in between each cap button... But on the screen. It's noticeable when the screen has a black background. If that's not what you're talking about, then u may have a faulty device
Sent from my HTC_Amaze_4G using xda premium
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Click to collapse
yup, its strange for sure. ive been spending so much time trying to restore my wifes kindle fire that i havent had much time for anything else. ill try and get a pic up in a few!
I don't have any blue lines or dead pixels on my Amaze, but so have the very common light bleed onto a dark screen, which was annoying.
I downloaded an app called screen filter off the market and it shuts the lights off on the soft keys. It was god sent! Didn't have to root my device either.
Not sure what you are talking about. Honestly don't want to as it may bother me if I see it on mine because of your picture, lol!
Loving this phone! Granted I just got it.
Sent from my HTC_Amaze_4G using Tapatalk
ok guys, just got back exchanging my 2nd device at a different store and wait for it...wait for it...this thing is flawless (so far)!!!! very, very minimal light bleed and absolutely zero light coming from in between the cap buttons...
the store i bought the first 2 units from admitted to me that they sold very few amazes so i figured i must have been getting old stock. well it turns out, the other store i went to today had gotten burglarized a few weeks ago and had all completely new inventory. looks like the newer units have maybe addressed our concerns? not sure, but at this point im very happy!!
now that i got a good unit, you guys are stuck with me here for awhile! LOL
That's cool man. Glad to hear you got a good Amaze.
It was funny after reading this thread, I kept looking for those spots you were talking about, which I do get, but bleeds into the screen and that app took care of that problem. But having it outside in the sun, I noticed those blue lines. It is faint, but there. Looks like a grid. I assume these are on all of the devices? I can't see it much unless outside and the sun beating on it at a certain angle.
Kind of how my Kindle Fire is as well.
Sent from my HTC_Amaze_4G using Tapatalk
Hey guys, as we know, the very first batch of any device likely will have some flaws. Hopefully this won't happen to the nexus 10. Anyway, Im a very picky consumer so I have to ensure my device is perfect. So I will list some of the things we need to check when the item arrives. feel free to give tips etc..
1/ Check the screen to see there are any dead pixels/ discolored area/ uneven white screen/ yellow or pink spots
2/ Light bleed
3/ any scratch on the body
4/Buttons are all good.
5/ Speakers
All I can think of so far..
also would want to check if the cameras, radios, ports, battery and other such components work properly, along with checking along the seams of the tablet to make sure it is solidly put together.
Microscope... check EVERY pixel.
I also have a few questions. It has to deal with the snap on cover if anyone got those (if they are out). When you unfold the cover does the screen light up like the iPad does with its smart cover. And also can the cover be used as a stand or does it just fall over? And how bad is the lag on Chrome compared to anyone who has used Safari on an iPad. Thanks. I'm hoping to switch from my ipad to the nexus 10!
Add couple more
1. Check GPS
2. Pixel check can be done with https://play.google.com/store/apps/details?id=com.ossibussoftware.deadpixeltest&hl=en
Will Google even replaces screens with a couple dead pixels?
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
duarian said:
Will Google even replaces screens with a couple dead pixels?
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Click to expand...
Click to collapse
Well in my case they'd be replacing the screen whether they intended to or not. If I had to, I'd just order a new one, then send the old one back in its place and say I changed my mind. And that just if they didn't want to exchange a clearly defective product. Up to them, but either way I'm going to make it right for myself in the end :good:
With 2560x1600 x3 sub-pixels (=12.288.000 pixels) you will very likely not get a sample without a single defective sub-pixel. Doesn't really matter either, a stuck sub-pixel at 300 DPI resolution is so small that it will be hard to find even if you "know" where it is.
My tab 10.1 and GS3 first batch were flawless. I expect a pretty close to perfect initial batch here as well. This isn't Asus or HTC.
Tomatoes8 said:
My tab 10.1 and GS3 first batch were flawless. I expect a pretty close to perfect initial batch here as well. This isn't Asus or HTC.
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Bam !
Good point !
Samsung has an excellent track record!
Nothing is for sure but every samsung product ive ever had has been perfect!
From my Note 2
It's not only about the company behind the product, it's also about math/probability.
Hint: Try counting the sub-pixels on the Galaxy 10.1 or S3 and compare to the N10.
Tomatoes8 said:
My tab 10.1 and GS3 first batch were flawless. I expect a pretty close to perfect initial batch here as well. This isn't Asus or HTC.
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Click to collapse
not really...I guess it's a matter of luck. I bought my S3 in june and after 3 replacements, I got the satisfying one.
One thing concerns me the most is the screen. It's true that it's hard to get a screen without any dead pixels considering the huge amount of pixels. well, I really hope this won't happen since if I ever find out just one single dead pixel, it would turn me off really bad even if I normally can't see it. But you know, it is there... haha
rookiegenius said:
not really...I guess it's a matter of luck. I bought my S3 in june and after 3 replacements, I got the satisfying one.
One thing concerns me the most is the screen. It's true that it's hard to get a screen without any dead pixels considering the huge amount of pixels. well, I really hope this won't happen since if I ever find out just one single dead pixel, it would turn me off really bad even if I normally can't see it. But you know, it is there... haha
Click to expand...
Click to collapse
I forgot to include the legendary GS2 as another first batch flawless device. It might be about luck sometimes but generally you can deduce when it is safe to buy a first batch.
I use two methods that I feel pretty good about.
One, like I said, my GS2, tab 10.1, and GS3 were all flawless first batches for me. I realize that using just myself as a sample size is pretty shady statistically but if you look at the posts of complaints of the GS3 in May/June, they are far less than most devices.
Two, we know for a fact that Samsung is not only a manufacturer, but one of the if not the best manufacturer. Sure HTC and Apple are moving away from them, but it is not because of the quality. People trust their factories and manufacturing processes so unless the Nexus 10 uses some fancy new manufacturing process, Samsung already has the wisdom and experience and chances are, they won't need to make many changes to the manufacturing process like others might.
Valynor said:
It's not only about the company behind the product, it's also about math/probability.
Hint: Try counting the sub-pixels on the Galaxy 10.1 or S3 and compare to the N10.
Click to expand...
Click to collapse
I'm not so sure we should expect the majority of units to have dead pixels. I deal a lot with high resolution 2560x1600 computer monitors and very rarely do I encounter dead/stuck pixels. You're right that they would be harder to notice because of the high pixel density, but I'll use pixel checker and send it back if there's an issue. Just because it's a smaller screen doesn't mathematically necessitate pixel issues. The 13in retina macbook pro has almost the same pixel density and of the few I've tested, none have any pixel issues.
keenraven said:
I'm not so sure we should expect the majority of units to have dead pixels. I deal a lot with high resolution 2560x1600 computer monitors and very rarely do I encounter dead/stuck pixels. You're right that they would be harder to notice because of the high pixel density, but I'll use pixel checker and send it back if there's an issue. Just because it's a smaller screen doesn't mathematically necessitate pixel issues. The 13in retina macbook pro has almost the same pixel density and of the few I've tested, none have any pixel issues.
Click to expand...
Click to collapse
Are you really spending maybe 15-30 minutes (if that's enough) to check each display in a dark room with dark-adapted eyes?
I'm asking that because as an example my Nexus 7 has 1 stuck blue sub-pixel almost smack in the middle of the screen, I know where it is and I still need about 10-20 seconds in a dark room with a (mostly) black screen to find it again - in daylight it's just plainly impossible to locate it. On a Retina/N10/WQXGA display this will be even harder.
It's my personal opinion that a lot of the people posting here how their displays are perfect with zero errors just never see any of their stuck/dark sub-pixels. They're really that hard to find unless you have bad luck and get a completely broken pixel or a cluster of broken sub-pixels in close proximity.
Valynor said:
Are you really spending maybe 15-30 minutes (if that's enough) to check each display in a dark room with dark-adapted eyes?
I'm asking that because as an example my Nexus 7 has 1 stuck blue sub-pixel almost smack in the middle of the screen, I know where it is and I still need about 10-20 seconds in a dark room with a (mostly) black screen to find it again - in daylight it's just plainly impossible to locate it. On a Retina/N10/WQXGA display this will be even harder.
It's my personal opinion that a lot of the people posting here how their displays are perfect with zero errors just never see any of their stuck/dark sub-pixels. They're really that hard to find unless you have bad luck and get a completely broken pixel or a cluster of broken sub-pixels in close proximity.
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Click to collapse
first thing I do is go to my closet and turn the brightness all the way up... lol I can not live with dead pixels..
rookiegenius said:
first thing I do is go to my closet and turn the brightness all the way up... lol I can not live with dead pixels..
Click to expand...
Click to collapse
Whatever brings more happiness into your live ...
My personal view on sub-pixel errors is: if I have to search for them to see them ... I don't really care about them.
A full stuck/dark pixel (or anything that catches the eye) is a reason to send the device back though, no doubt about that.
rookiegenius said:
first thing I do is go to my closet and turn the brightness all the way up... lol I can not live with dead pixels..
Click to expand...
Click to collapse
I thought I was a bit wierd doing this to test for Light Bleed! lol I feel slightly better now!
rookiegenius said:
first thing I do is go to my closet and turn the brightness all the way up... lol I can not live with dead pixels..
Click to expand...
Click to collapse
I tend to do that anyway for light bleed... That's my worry. My Nexus 7 has pretty bad light bleed, and i'm okay with that because it's a cheap tablet, but I won't be happy if the Nexus 10 has bleed like that one. I can deal with a minor amount around the edges, but it's really annoying if it extends to the center of the screen, etc.
Valynor said:
With 2560x1600 x3 sub-pixels (=12.288.000 pixels) you will very likely not get a sample without a single defective sub-pixel. Doesn't really matter either, a stuck sub-pixel at 300 DPI resolution is so small that it will be hard to find even if you "know" where it is.
Click to expand...
Click to collapse
Not really true. My monitor is 2560x1440 and I promise you, there are no dead pixels. Granted it's 27", and the Nexus is only 10", it may be a little harder to see, but throw up solid color backgrounds and you will probably see it.
Serial: FA34CW...
Not sure if I'm so anal to replace it but i notice it. What would the reason for exchange be?
most htc one do have overhang at the top front metal and a little gap, mine too!
Yep, top left. Its not that noticeable, and no LCD light bleed like some others. Thank God. Should count my blessings I guess /
GO ONE!
mettleh3d said:
Yep, top left. Its not that noticeable, and no LCD light bleed like some others. Thank God. Should count my blessings I guess /
GO ONE!
Click to expand...
Click to collapse
Same here, no light bleed. But the top is just about flush, and just about no air gap also. FA345W here.
J-Hop2o6 said:
Same here, no light bleed. But the top is just about flush, and just about no air gap also. FA345W here.
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Click to collapse
FA34D, slight overhang on the top right and bottom right, otherwise quite perfect. Not sure where the light leaks out of, but I don't notice any leakage; nothing as bad as the capacitive buttons leaking through to the screen on my Amaze.
Edit: had the wrong corners identified.
I've got overhang on top left, but it's so minor to me I don't care. Plus with the fact that a lot of other people are reporting the same makes me feel better. Everything else on this phone is PERFECT, and I'm OCD about this stuff. :good:
FA34DW
I have overhang on my "unit", the misses loves it
FA34EW absolutely no overhang of gaps. Second one I ordered for my wife did so I sent it back. Waiting for it to come back.
oryan_dunn said:
FA34D, slight overhang on the top right and bottom right, otherwise quite perfect. Not sure where the light leaks out of, but I don't notice any leakage; nothing as bad as the capacitive buttons leaking through to the screen on my Amaze.
Edit: had the wrong corners identified.
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Click to collapse
My FA34D had plastic that looked shoddy, large gaps between plastic and top speaker cover piece on both ends, and a gash in the speaker aluminium on the botton right. Disappointed; It's going back. Can't comment on speaker/glass since I have not taken the plastic off yet.
Just returned mine. Got a Galaxy Note 2.
The full hd screen on the htc didnt make any difference in my eyes, and the phone was getting hot and loosing battery fast.
Sent from my SGH-T889 using xda premium
samomamo said:
Just returned mine. Got a Galaxy Note 2.
The full hd screen on the htc didnt make any difference in my eyes, and the phone was getting hot and loosing battery fast.
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
May i ask why did you returned your htc? Did you have any problems with the phone?
angel.mariano said:
May i ask why did you returned your htc? Did you have any problems with the phone?
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Ok I love all the android phones, last year I purchased almost all the top high end phones like HTC one x, x+, GS2, 3, Nexus 4 and so on. I get tired from the phones onece I play with all the roms, so I sell them on Craigslist for little cheaper(I take the loss) and add money and buy a new phone. I own the GS3 for almost 6 months, this is the only phone I kept for that long and still love it. So when I saw what GS4 was like and the HTC I decided to get the htc one because the GS4 looked like GS3s
Anyway I tought the HD screen is going ro be a big deal and the aluminum HTC one looked like high quality, but I used it for 5 days and I faund that htc still doing garbage quality control. The phone is looong thebpower botton is very high, and i have big hands. The phone gets hot when I start using, the battery drains (I almost disabled all the apps). 2 dead pixels and so one. So decided to return and never ever get HTC, becuse every time I buy HTC all the time it has toooo many defects. Mytouch 4g, htc one x and one x+. I exchanged the one x for 5 times so I dont want to go tru that anymore.
This is my opinion. Sorry if it was long.
Sent from my SGH-T889 using xda premium
samomamo said:
Ok I love all the android phones, last year I purchased almost all the top high end phones like HTC one x, x+, GS2, 3, Nexus 4 and so on. I get tired from the phones onece I play with all the roms, so I sell them on Craigslist for little cheaper(I take the loss) and add money and buy a new phone. I own the GS3 for almost 6 months, this is the only phone I kept for that long and still love it. So when I saw what GS4 was like and the HTC I decided to get the htc one because the GS4 looked like GS3s
Anyway I tought the HD screen is going ro be a big deal and the aluminum HTC one looked like high quality, but I used it for 5 days and I faund that htc still doing garbage quality control. The phone is looong thebpower botton is very high, and i have big hands. The phone gets hot when I start using, the battery drains (I almost disabled all the apps). 2 dead pixels and so one. So decided to return and never ever get HTC, becuse every time I buy HTC all the time it has toooo many defects. Mytouch 4g, htc one x and one x+. I exchanged the one x for 5 times so I dont want to go tru that anymore.
This is my opinion. Sorry if it was long.
Sent from my SGH-T889 using xda premium
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No problem.. I enjoyed reading your post, everybody have their own opinions... im getting the htc one next week so i wanted to hear a different opinion i think is a great phone , and i will love it .. The only htc phone i had was the hd2 and i looved that phone, actually the htc one reminds me of the hd2
samomamo said:
Ok I love all the android phones, last year I purchased almost all the top high end phones like HTC one x, x+, GS2, 3, Nexus 4 and so on. I get tired from the phones onece I play with all the roms, so I sell them on Craigslist for little cheaper(I take the loss) and add money and buy a new phone. I own the GS3 for almost 6 months, this is the only phone I kept for that long and still love it. So when I saw what GS4 was like and the HTC I decided to get the htc one because the GS4 looked like GS3s
Anyway I tought the HD screen is going ro be a big deal and the aluminum HTC one looked like high quality, but I used it for 5 days and I faund that htc still doing garbage quality control. The phone is looong thebpower botton is very high, and i have big hands. The phone gets hot when I start using, the battery drains (I almost disabled all the apps). 2 dead pixels and so one. So decided to return and never ever get HTC, becuse every time I buy HTC all the time it has toooo many defects. Mytouch 4g, htc one x and one x+. I exchanged the one x for 5 times so I dont want to go tru that anymore.
This is my opinion. Sorry if it was long.
Sent from my SGH-T889 using xda premium
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I for one am not going to bash on someone who simply has a different liking. I have been lucky with HTC; out of my last 4 phones, I only had to exchange one (my HD2) because it was overheating. I always liked HTC build and designs.
Hey all,
I'm just posting to see how many people have noticed HTC's poor quality control for the One. I went through 4 of these before finally giving in and just returning. I visited three different best buys in order to try to find a decent One. I love the phone, the way it looks, the way it sounds. My first phone had crackling coming through the speakers and gaps all around the edges, so I returned that. My second had glue coming out around the sides of the phone and a few stuck pixels. I also want to throw in that none of the One's I saw had the top of the display glass level with the phone. It was always sticking up and my finger would run against it when pulling the notification slide down. My third had a bunch of stuck pixels and I noticed that the screen was slightly yellow. I don't know if that comes from HTC using two different suppliers for their phone displays, but I'd imagine that was the case. Final One had one stuck pixel up top in the status bar. I was okay with that stuck pixel though, it wasn't in a very noticeable area so I decided to let it go. This phone still had crackling coming through the speakers but only on youtube with beats audio turned on. I'm guessing that is just a software issue as all my Ones had experienced that. I went to watch YouTube a few days after I got the phone and during the black loading screen before a video I noticed a few more pixels had become stuck.
I downloaded a pixel test and fixer app and tested with the black screen. My One had developed at least 10 stuck pixels all over the display. I consider that a sign of the display failing. Running the stuck pixel fixer did nothing to help. To say I'm disappointed is an understatement. The One is the nicest, most unique idea for a phone I've ever seen. I really want a good one but I haven't been able to find a single one without issues. At bestbuy for the third one, the mobile specialist even opened their entire stock for me looking at each phone and was flabbergasted by all the issues we were finding with the phones.
So has anyone else had as many issues as I have? My builds were all from mid to late April in their build numbers. I'm just so disappointed, I want the One but am not going to pay for something that I feel isn't up the standards that it should be. I may go with the Galaxy but I just know I'll always be disappointed that I didn't get the One. I've tested the Galaxy, the speakers are obviously worse, the headphone sound isn't as crisp and the screen isn't as nice.
TL; DR: I returned four HTC Ones all due to different issues and am wondering if anyone else has had any of the same issues. I'm not trolling, I'm honestly disappointed.
This topic has been discussed countless times. Do we need another thread?
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martyagt4 said:
Yes. People should know that HTC can not make high quality phones. Gap riddled "gapless" phones. Capacitive buttons that don't work half the time (like the Nexus One.. they didn't learn? wtf..). Too much glue? Glass that isn't flush??
At best this is a $100 phone. Shame on HTC trying to charge for the junk they produce. Flagship phones should be flawless at this price point. Yes, the oddball phone will sneak through QC, but it's ridiculous already.
That being said, the insides are awesome. I absolutely looooove the battery life I get from this phone. Front facing speakers are a no brainer, and I can't believe no one did it yet.
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Were you able to find a phone with no blatant flaws? If so I'm extremely jealous...
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keving9012 said:
Were you able to find a phone with no blatant flaws? If so I'm extremely jealous...
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Mine was flawless first try
Sent from my HTC One using Tapatalk 2
The top of my phone's screen is not flush with the speaker grill. Not a huge issue. I live with it. I can probably sell this phone used for $400 when the nexus 5 comes out and get that.
Sent from my HTC One using xda premium
my only issue is that the top of the phone there is a gap between the aluminum and the plastic, gapless my a$$ still love the phone though, came from iPhone 5, had iPhone since day 1
Yea I bought a black 32gb last week and it's literally flawless. Zero gaps and no dead pixels.
Sent from my HTC One using xda app-developers app
Mine has been flawless
Mines flawless. Instead of hollering about it on a forum I would take it back to att and have a Congo line of new ones and check every one of them till I see one I like
Sent from my HTC One using xda premium
paniro187 said:
Mines flawless. Instead of hollering about it on a forum I would take it back to att and have a Congo line of new ones and check every one of them till I see one I like
Sent from my HTC One using xda premium
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Mines flawless also.No gaps or dead pixels
Do you guys know the odds of getting 4 bad ones in a row are.
Not,saying it didnt happen, but, the stars wouldve had to align against you , to recieve 4 bad phones in a row,
Mine is excellent except for the left side glass isn't as flush as the right. I only notice it once in a while when dragging from the top so I can live with it.
Im curious,
After the 4 bad Ones, did you end up with a new phone
keving9012 said:
Hey all,
I'm just posting to see how many people have noticed HTC's poor quality control for the One. I went through 4 of these before finally giving in and just returning. I visited three different best buys in order to try to find a decent One. I love the phone, the way it looks, the way it sounds. My first phone had crackling coming through the speakers and gaps all around the edges, so I returned that. My second had glue coming out around the sides of the phone and a few stuck pixels. I also want to throw in that none of the One's I saw had the top of the display glass level with the phone. It was always sticking up and my finger would run against it when pulling the notification slide down. My third had a bunch of stuck pixels and I noticed that the screen was slightly yellow. I don't know if that comes from HTC using two different suppliers for their phone displays, but I'd imagine that was the case. Final One had one stuck pixel up top in the status bar. I was okay with that stuck pixel though, it wasn't in a very noticeable area so I decided to let it go. This phone still had crackling coming through the speakers but only on youtube with beats audio turned on. I'm guessing that is just a software issue as all my Ones had experienced that. I went to watch YouTube a few days after I got the phone and during the black loading screen before a video I noticed a few more pixels had become stuck.
I downloaded a pixel test and fixer app and tested with the black screen. My One had developed at least 10 stuck pixels all over the display. I consider that a sign of the display failing. Running the stuck pixel fixer did nothing to help. To say I'm disappointed is an understatement. The One is the nicest, most unique idea for a phone I've ever seen. I really want a good one but I haven't been able to find a single one without issues. At bestbuy for the third one, the mobile specialist even opened their entire stock for me looking at each phone and was flabbergasted by all the issues we were finding with the phones.
So has anyone else had as many issues as I have? My builds were all from mid to late April in their build numbers. I'm just so disappointed, I want the One but am not going to pay for something that I feel isn't up the standards that it should be. I may go with the Galaxy but I just know I'll always be disappointed that I didn't get the One. I've tested the Galaxy, the speakers are obviously worse, the headphone sound isn't as crisp and the screen isn't as nice.
TL; DR: I returned four HTC Ones all due to different issues and am wondering if anyone else has had any of the same issues. I'm not trolling, I'm honestly disappointed.
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First one no wc issues
Sent from my HTC One using Tapatalk 2
randalltroy said:
Im curious,
After the 4 bad Ones, did you end up with a new phone
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I seriously think the stars did align against me with that phone. I just read on the forum that the black version isn't seeing as many defects as the silver? Does anyone know if this is true? I originally purchased the phone from Best Buy and they did bring out every silver One they had and the sales rep and I did find defects with all except one. That one had the stuck pixel that turned into more. So I ended up returning and going to AT&T yesterday. I asked them about the one and said I've been having problems with the quality on my last few. They said unfortunately they would only be able to open one for me and I would only be able to exchange it once if there were problems. That line kind of sounded like BS to me, especially since I saw a woman come in with a smashed iPhone and no insurance she got earlier that day that they were willing to commit insurance fraud for...So I ended up getting the S4 for now. I still think the one is a better phone and I know I'm going to regret not getting it. If the issue is truly more with the silver version I'd gladly pay the restocking fee to exchange for the One.
What really bums me out is that I wasn't even going to upgrade my phone until I saw the One. I had the S3 and was ok with it, other than my battery life being garbage. When I saw the one and started messing around with it I loved it so I got it. Then the issues came and now I have the S4, which is a good phone. Its just not very different from the S3. My girlfriend actually picked up the S3 and handed it to me as we were going to bed last night thinking it was my new phone.
Sounds like OP is trolling.
4 defective phones?
You must be looking for problems. 4 straight screens with dead pixels?
Pics, or it didn't happen.
That is to bad
We have both the HTC one and a galaxy s4 in our household.we just switched to At&t from T-Mobile, she actually started out on s3, which died after 3 days
My wife now has the s4, and I have the One, she wishes she had got one instead.
So I have got to use both pretty extensively, and I greatly prefer the One over the S4.
Sent from my HTC One using XDA Premium HD app
I'm pretty sure you're getting screwed because exchanges are usually refurbs that haven't actually been fixed to eliminate defects
You're just getting other people's defective devices.