[Q] Viewpad 7 continual looping at startup - Viewsonic ViewPad 7 & Variants

I have a viewpad 7 it has been stuck in a loop from the 'birds' to the 'welcome' screen to a view seconds of black back to the 'birds' again for the last 2 hours. I am afraid that whatever game my daughter loaded on this evening is to blame, but I don't know. (ninja fruit)
I have tried pushing the reset, pushing reset with holding down the start, and it still does the loop throughout it all.
I am not high tech and have not attempted to modify anything so high tech on the system. I have sent an email to viewsonic in attempts to find out what to do, but I don't know when I will get a response on that....In the meantime I found this site, and am repectfully requesting any assistance.
Thank you in advance for your patience/response,
mpsquared

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mpsquared said:
I have a viewpad 7 it has been stuck in a loop from the 'birds' to the 'welcome' screen to a view seconds of black back to the 'birds' again for the last 2 hours. I am afraid that whatever game my daughter loaded on this evening is to blame, but I don't know. (ninja fruit)
I have tried pushing the reset, pushing reset with holding down the start, and it still does the loop throughout it all.
I am not high tech and have not attempted to modify anything so high tech on the system. I have sent an email to viewsonic in attempts to find out what to do, but I don't know when I will get a response on that....In the meantime I found this site, and am repectfully requesting any assistance.
Thank you in advance for your patience/response,
mpsquared
Click to expand...
Click to collapse
Dear mpsquared,
I met the same problem with the viewpad 7 that I bought for my sister, and the "Welcome" screen kept looping on and on non stop.
To solve this mess, you have to hard-reset your device (Attention: this will wipe clean all your user data on the device except for those on the SD card and revert your device to the factory condition.) as follows:
1-During the looping "Welcome" screen, press and hold the "Volume +" and the "Volume -" buttons simultaneously.
2-While holding the "Volume +" and the "Volume -" buttons, insert a fine pin in the "Reset " hole (located in the bottom besides the mini usb port and the "mic" hole ).
3-While still holding the "Volume +" and the "Volume -" buttons, leave the pin and quickly press the "Power" button. The device will restart with the famous Birds logo and at the top left "Enter recover mode" is shown.
4- Once the screen goes blank, let go of all the buttons (Power and "Volume +" and the "Volume -" buttons) and wait for the recovery utility to load (it should take only a second or two).
5- In the recovery utility: move down and up within the menu using the "Volume +" and the "Volume -" buttons to reach the "Wipe Data / Factory Reset "and to choose this option press the "Power" button.
6-Next, a confirmation window will appear, choose "Yes" from alot of "No's" and then press the "Power" button again to confirm.
7-Your Device will start wiping the user data and then it will reboot to the Android just like the first time you powered it on with instructions to set up your google account.
I hope this works for you as it did for me.
Cheers
Ramy

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I have the very same problem. My Viewpad 7 just loops on boot after 'WELCOME' message. How can I restore my phone without delete/wipe data? Because there is very important information I don't want to lose. Or is there a way to copy/backup data from phone before wiping?

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juuvv said:
I have the very same problem. My Viewpad 7 just loops on boot after 'WELCOME' message. How can I restore my phone without delete/wipe data? Because there is very important information I don't want to lose. Or is there a way to copy/backup data from phone before wiping?
Click to expand...
Click to collapse
Backup data will content in micro-sd, I think maybe u can find it in there,just in case.

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Thank you !
RamyAmran said:
Dear mpsquared,
I met the same problem with the viewpad 7 that I bought for my sister, and the "Welcome" screen kept looping on and on non stop.
To solve this mess, you have to hard-reset your device (Attention: this will wipe clean all your user data on the device except for those on the SD card and revert your device to the factory condition.) as follows:
1-During the looping "Welcome" screen, press and hold the "Volume +" and the "Volume -" buttons simultaneously.
2-While holding the "Volume +" and the "Volume -" buttons, insert a fine pin in the "Reset " hole (located in the bottom besides the mini usb port and the "mic" hole ).
3-While still holding the "Volume +" and the "Volume -" buttons, leave the pin and quickly press the "Power" button. The device will restart with the famous Birds logo and at the top left "Enter recover mode" is shown.
4- Once the screen goes blank, let go of all the buttons (Power and "Volume +" and the "Volume -" buttons) and wait for the recovery utility to load (it should take only a second or two).
5- In the recovery utility: move down and up within the menu using the "Volume +" and the "Volume -" buttons to reach the "Wipe Data / Factory Reset "and to choose this option press the "Power" button.
6-Next, a confirmation window will appear, choose "Yes" from alot of "No's" and then press the "Power" button again to confirm.
7-Your Device will start wiping the user data and then it will reboot to the Android just like the first time you powered it on with instructions to set up your google account.
I hope this works for you as it did for me.
Cheers
Ramy
Click to expand...
Click to collapse
It worked for me, but I saw there was an option to just re-boot and that sorted my ViewPad out well. I think it had too many apps, so I got rid of Skype for a start. That was a bit heavy. Updates seem to bother my tablet, so maybe I won't do too many of those either in the future. I'm much obliged for your posting. I thought my machine had met its end !