My View's WIFI radio doesn't seem to be as strong as my GTab 10.1. I can put them side by side and using an app called WIFI Analyzer, the signal looks significantly stronger on the GTab. Upgraded the View to HC and it's pretty much the same.
Anyone else experience anything like this? Does the View just have a weak radio? Or is mine perhaps defective? And thoughts or advice is appreciated.
Sent from my PG41200 using Tapatalk
My wifi is upstairs and picks up good in the basement with my View and Flyer.
Bit more info...I'm sitting on the same floor as my wireless router, 2 rooms away. Neither of our laptops (in this same room) have any trouble picking up the wireless signal. On WIFI Analyzer, my Galaxy Tab 10.1 is consistently registering a signal strength anywhere from -70 dBm to -60 dBm...it does not lose connection.
My EVO View fluctuates anywhere from no signal to -80 dBm. My phone (a Samsung Galaxy S) is registering closer to the View than the Galaxy Tab.
If I take the View into the same room as the wireless router, it picks up a strong, solid connection and doesn't drop it.
I don't think its my wireless router...the View and GTab do the same thing at work...the signal is significantly stronger on my GTab.
Not noticed this on either device, but did with the Acer 500 and returned it. Worst wifi device I have owned.
I actually had a great signal with GB but now that i'm on hc it's off and on
Sent from my Evo View 4g
rjohmit said:
My View's WIFI radio doesn't seem to be as strong as my GTab 10.1. I can put them side by side and using an app called WIFI Analyzer, the signal looks significantly stronger on the GTab. Upgraded the View to HC and it's pretty much the same.
Anyone else experience anything like this? Does the View just have a weak radio? Or is mine perhaps defective? And thoughts or advice is appreciated.
Sent from my PG41200 using Tapatalk
Click to expand...
Click to collapse
I was thinking the same thing today. I have another brand tablet that seems to have about 30-40% better reception. Also finds many more AP's than my View. I guess they want you to use their "Sprint" data.
Appreciate the responses. The weird thing is I took the View to my bedroom last night, which is upstairs and at the opposite end of the house from the router, and the signal was stronger and more consistent up there. Maybe I'm encountering some kind of interference in the living room... I don't know. Either way, I want a new wireless router.
Sent from my SCH-I500 using Tapatalk
I have noticed the same thing with my view. Wifi signal is inconsistent. The only good thing is that the signal didn't drop and speed is pretty consistent. I am guessing its a software issue?
I have had both the Flyer and the View. The Flyer had about 30% better reception than the View in the exact same spot. Even my Droid X2 has better reception. I even tried turning on the wifi boost option under advanced settings in the wifi settings. Probably difference in the radio compared to the Flyer.
Kire1820 said:
I have noticed the same thing with my view. Wifi signal is inconsistent. The only good thing is that the signal didn't drop and speed is pretty consistent. I am guessing its a software issue?
Click to expand...
Click to collapse
Yeah I was thinking firmware... Tried to update mine but always get an error.
pakmonaco said:
I have had both the Flyer and the View. The Flyer had about 30% better reception than the View in the exact same spot. Even my Droid X2 has better reception. I even tried turning on the wifi boost option under advanced settings in the wifi settings. Probably difference in the radio compared to the Flyer.
Click to expand...
Click to collapse
I tried the "Best wifi performance" setting as well... Didn't seem to make a difference. Mine does drop the connection regularly, at least in my living room. Still love the little thing. Guess when I'm sitting on my couch, I can just grab my GTab.
Will also look into upgrading (and possibly relocating) my wireless router soon. Again, thanks for the replies.
Wonder if it's a hardware issue. Are both radios on the same chip our share the same antenna? So that on the Flyer there's more power to pick up the wifi signal?
Sent from my HTC Flyer P512 using Xparent Purple Tapatalk
bsoplinger said:
Wonder if it's a hardware issue. Are both radios on the same chip our share the same antenna? So that on the Flyer there's more power to pick up the wifi signal?
Sent from my HTC Flyer P512 using Xparent Purple Tapatalk
Click to expand...
Click to collapse
I dont know...but WIFI is pretty much always the only thing I have turned on.
I was just wondering if the device is defective...based on other people's comments, it doesn't sound like it.
I really like the View, but it's really annoying to have to be within 10' of a wireless router to get a solid, consistent connection.
rjohmit said:
I dont know...but WIFI is pretty much always the only thing I have turned on.
I was just wondering if the device is defective...based on other people's comments, it doesn't sound like it.
I really like the View, but it's really annoying to have to be within 10' of a wireless router to get a solid, consistent connection.
Click to expand...
Click to collapse
I have the same issue and, though I don't know if this is specific to my unit, I can say it is the same trouble regardless the wifi situation and have compared it to my (and others') laptops, a Nook STR, and an HTC Espresso, all of which connect and show strong signals. I've checked this with 6 routers and it is the case every time.
Quite absurd. Since I gained the View from an eBay sale, I'll likely be selling it as a result.
The view does much better then my e4gt and better then my Att ipad2.
IF you have to be within 10 ft of a router, you have a defect or failure. Send it back for repair.
mitkaese said:
I have the same issue and, though I don't know if this is specific to my unit, I can say it is the same trouble regardless the wifi situation and have compared it to my (and others') laptops, a Nook STR, and an HTC Espresso, all of which connect and show strong signals. I've checked this with 6 routers and it is the case every time.
Quite absurd. Since I gained the View from an eBay sale, I'll likely be selling it as a result.
Click to expand...
Click to collapse
I'm sure you already tried this but what happens when you enable "best wifi performance" in advanced wifi settings? It's supposed to increase signal range at the cost of battery consumption so who knows.. maybe it will increase your range to 15 feet
Yes, thanks for the note. I've tried the increased performance wifi setting, to which it is currently set. I've additionally tried changing the "home" and "outside" settings, which do not seem to stay set or, perhaps, are not even set in the first place (or at least this is not reflected in the GUI). I'm currently running HC, but this was true fro GB. Stupidly, I held out, hoping that the upgrade would cure my device.
With my Flyer I can get about 100 ft outside my house with Wifi.
i am having the same problem. Weak a signal at home a little better at other wifi locations. Can a router setting impact the quality or strength of a connection?
Related
I love this tablet and I REALLY want to keep it, but the WIFI is ATROCIOUS. It works fine in my small apartment, but it's clear to me that it is going to be a complete and utter headache using this thing while traveling. I'm getting about 3-6 Mbps down about 20 feet away from my router, while my Galaxy Nexus gets about 12 Mbps and my crappy iPad1 gets about 20 Mbps. I can't justify keeping this thing with such lackluster WIFI performance. It's just unacceptable.
Sent from my Transformer Prime TF201 using Tapatalk
nyijedi said:
I love this tablet and I REALLY want to keep it, but the WIFI is ATROCIOUS. It works fine in my small apartment, but it's clear to me that it is going to be a complete and utter headache using this thing while traveling. I'm getting about 3-6 Mbps down about 20 feet away from my router, while my Galaxy Nexus gets about 12 Mbps and my crappy iPad1 gets about 20 Mbps. I can't justify keeping this thing with such lackluster WIFI performance. It's just unacceptable.
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
I started a thread regarding this but people blow it off because their Wi-Fi is probably working just fine and don't want to bother testing..... see here
forum.xda-developers.com/showthread.php?t=1420886
nyijedi said:
I love this tablet and I REALLY want to keep it, but the WIFI is ATROCIOUS. It works fine in my small apartment, but it's clear to me that it is going to be a complete and utter headache using this thing while traveling. I'm getting about 3-6 Mbps down about 20 feet away from my router, while my Galaxy Nexus gets about 12 Mbps and my crappy iPad1 gets about 20 Mbps. I can't justify keeping this thing with such lackluster WIFI performance. It's just unacceptable.
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
did you run the updates today to see if you got any signal improvements?
nyijedi said:
I love this tablet and I REALLY want to keep it, but the WIFI is ATROCIOUS. It works fine in my small apartment, but it's clear to me that it is going to be a complete and utter headache using this thing while traveling. I'm getting about 3-6 Mbps down about 20 feet away from my router, while my Galaxy Nexus gets about 12 Mbps and my crappy iPad1 gets about 20 Mbps. I can't justify keeping this thing with such lackluster WIFI performance. It's just unacceptable.
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
I spent quite a lot of time in hotels while travelling, and I can say that would be the real test. You never know what kind of signal you'll get in a hotel. It can depend on what room and floor you have, and in many cases, you can be on the edge of reception. Some hotels are crappy all over, and you just don't know until you get there. If the device is sub-par with Wifi, that would not give me confidence at all while travelling.
I did install today's updates, and they made no difference. The WiFi is terrible compared to other devices. And it pisses me off to no end, because I want to love (and keep) this tablet.
And the hotel analogy is a great one. That's exactly what has me leaning towards returning my Prime.
Sent from my Galaxy Nexus using xda premium
Same issues here, TP has horrible WiFi performance, even standing 5 feet from router. I get 1.5Mbps down/1.75 up. On my iPad 2 I get 16Mbps down and 3 Mbps up.
I have other issues as well...this tablet is looking more and more like a dud...
I'm kind of afraid to buy this tablet now. I wanted to buy it (for the quad core performance and all) but this thing just seems like a bad deal with all the reports of things going wrong with it.
And with some tablets working and some not, the manufacturing quality and checking must be seriously bad.
How do you have your home wireless access point configured?
Have you attempted changing your settings, like switching between G and N, going G only, or N only, dual band, disable WEP/WPA and go woth MAC filtering, etc.
There's so many factors that can cause differences in bandwidth reads over wireless. But if you done all this troubleshooting, you may very well may have ended up with a dud and you should consider exchanging for another one.
on my laptop i get about 33Mbps down. Onthe prime i get 22. Sadly it`s the same on the original transformer. Should we expect similar speeds as laptops from tablets?
the_game_master said:
How do you have your home wireless access point configured?
Have you attempted changing your settings, like switching between G and N, going G only, or N only, dual band, disable WEP/WPA and go woth MAC filtering, etc.
There's so many factors that can cause differences in bandwidth reads over wireless. But if you done all this troubleshooting, you may very well may have ended up with a dud and you should consider exchanging for another one.
Click to expand...
Click to collapse
Honestly, I didn't mess around with my settings. This decision was intentional. My other devices perform MUCH better than my Prime with my current settings. Also, the performance difference gets worse as I move further away from my router, suggesting that the problem is caused by the WiFi radio in the Prime having weak reception.
More specifically, my main concern with the bad WiFi is getting a connection when I'm away from home, in places where I have no control over network settings. This is the real issue for me.
And I seriously doubt I have a faulty unit. It looks like the WiFi in all units is subpar, with many people not realizing it yet because they're using the tablet at home with a good signal.
I was worried that there was some truth behind those old rumors that the Prime was delayed because of WiFi problems. As usual, it looks like where there's smoke, there's fire.
Edit: I should also add that I tried the WiFi on 2 other networks at friends' houses. In both situations, as I moved further away from the router, the Prime signal seriously degraded more than my other devices, to the point where I got to a spot where the Prime had zero signal, while my Galaxy Nexus and my iPad still held a usable signal.
Sent from my Galaxy Nexus using xda premium
nyijedi said:
Honestly, I didn't mess around with my settings. This decision was intentional. My other devices perform MUCH better than my Prime with my current settings. Also, the performance difference gets worse as I move further away from my router, suggesting that the problem is caused by the WiFi radio in the Prime having weak reception.
More specifically, my main concern with the bad WiFi is getting a connection when I'm away from home, in places where I have no control over network settings. This is the real issue for me.
And I seriously doubt I have a faulty unit. It looks like the WiFi in all units is subpar, with many people not realizing it yet because they're using the tablet at home with a good signal.
I was worried that there was some truth behind those old rumors that the Prime was delayed because of WiFi problems. As usual, it looks like where there's smoke, there's fire.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I actually noticed depending on router you have it will make a significant difference in range specifically my older b/g router works alot better then newer dual band N router. I agree with you though taking it on vacations and business trips is what I worry about too because the signal strength generally can be expected to be weaker.
This doesn't help per se with the Prime's wifi, but if wifi perf is a problem for on-the-go, you can use a repeater to boost the signals. The repeater's antenna are more powerful than those in mobile devices, and will help with marginal (or even non-functional) signals.
It's one more thing to carry, but if that's important to you.
For the techs, an old WRT54G retrofitted with DD-WRT firmware would be a capable repeater. You can find other more compact routers that can be retrofitted.
Testing from the same router, Prime gets 2 bars while the original TF gets 3 bars, signal is definately stronger and more consistent on TF1, download speed is slightly slower on Prime too. Assuming both tablets have the same wireless adapter, the problem most likely lies within the aluminum casing of Prime.
I just ran two speed tests each, using me evo 3D, nook and my Prime. The nook was the worst with 6.6 & 7.2 dl / 1.4 up. (I need to tweak something!)
The Prime and Evo 3D performed about the same. Prime 10.8 & 10.4 dl / 1.4 up, and Evo 3D 10.9 & 10.6 dl / 1.4 up.
I think was at a friend's who's router is in the back corner of his house. Deadzones all over the place. I lost wifi connection on the Prime but barely held onto it with the Evo. I've had to "foeget" and re-add on there on the Evo before so I did the same with the Prime. It didn't work. But when I walked into the room with the router and did it, it grabbed on and I've not lost it again in the same place I lost it before and in places my phone and others struggle. (back patio, etc)
Not sure if this helps but wanted to give my test results and what happened the one time I lost signal.
My original Transformer gets 1 bar (and loses connection constantly) in a room where a laptop gets 3-4 bars. (it's a room adjacent to the one with the router)
I thought it was normal and my router is poor until I checked with the laptop. It was the same with another router and with different settings. I hope Prime isn't worse than that!
WIFI is an ahole, he stole my gf kicked my dog and took all my money!
I am still considering to buy the Prime. Can some tell me if the Bluetooth and WIFI problems are still happening with ICS?
And also,is there a fix for the Serial Numbers issue?
I really wanna get my first tablet, and after I read all the posts here I cant decide to get the Prime or not.
Id like to know if ICS is doing anything at all to poor reception aswell.
Ive got mine fixing to go back because wifi is just stupidly bad.
My Netflix streaming haven't stopped like it did before when paired over Bluetooth but the quality is crappy-to-marginal-to-crappy and hasn't improved better than this yet.
It's HQ to HD without BT paired.
crappy < marginal < HQ < HD
After the upgrade to ICS I am still getting random BT disconnects and my WiFi signal/speed is terrible once I move more then 10 feet from my router.
So thats 2/2 for no significant improvement sofar.
I guess if my dealer offers a refund I'm bailing out.
*sigh* it all looked so nice on paper..
ICS won't help with these issues, it's not a software problem it is the hardware and design that's the probelm.
Im getting beter wifi myself. Havent range tested yet but from my normal spot on the couch speed test went from 17-22 mbs to 35-42!! Which is what my fios is rated for. So seems better to me. Also upstairs seems marginally better as well. Im happy.
Sent from my DROID RAZR using Tapatalk
Someone Walkin' said:
ICS won't help with these issues, it's not a software problem it is the hardware and design that's the probelm.
Click to expand...
Click to collapse
There was still a tiny bit of hope on blaming botched honeycomb drivers,
but thats now off the table too, wifi/gps are permanently f*ed..
benefit14snake said:
Im getting beter wifi myself. Havent range tested yet but from my normal spot on the couch speed test went from 17-22 mbs to 35-42!! Which is what my fios is rated for. So seems better to me. Also upstairs seems marginally better as well. Im happy.
Sent from my DROID RAZR using Tapatalk
Click to expand...
Click to collapse
Mine hits 40 when its 3 ft away from the router, but turns completely useless after one wall or ceiling crosses its path.
From what I understand, yours is managing something between 17 and 42mbps with a wall or two in the way?
Thats making me suspect I have a defective prime.. Does your GPS somewhat work? Because mine doesnt work at all.
Perhaps mine is simply not using its antennas for some reason..
I am also now getting the full 20/5 that fios is rated for compared with 10-15 and 5. This is downstairs with a belkin n750 upstairs
My router is upstairs and I'm in the basement and I get great reception on my prime. Always have even under honeycomb. Guess I got a good one lol
That sucks. My plan is to connect BT keyboard to the Prime. Seems like it wouldn't be executed.
Sent from my LG-P500 using XDA App
The problem seems to be better but it is by NO MEANS gone. I still plan to return the tablet if ASUS can't offer me a functioning replacement.
Do some extensive test on wifi, bluetooth, and GPS. I remember someone distinctively informing me that ICS will significantly improve wifi, bluetooth, and GPS....
I'm definitely getting much better wifi range. I don't use bluetooth/gps so I can't really tell.
Do all versions of the transformer prime have these wifi issues and some people are just more forgiving than others, or are there two different antenna placements that make some people get better service? I will be getting mine in about 2 days and want to know if i should even bother to open the box.
Hey there!
my wifi connection seems to be very bad, but I don't know if its normal :-/
When I'm up to 1m-2m next to my router, i have full connection (4 bars) after that only 3 bars. In my kitchen i have only 1 bar (~10 meters, 2 Firesafety doors).
A friend with an Sgs2 has 3 bars in my kitchen, same network.
Is it broken or a general Prime issue that can't be fixxed?
Bluetooth is turned off.
Co0n said:
Hey there!
my wifi connection seems to be very bad, but I don't know if its normal :-/
When I'm up to 1m-2m next to my router, i have full connection (4 bars) after that only 3 bars. In my kitchen i have only 1 bar (~10 meters, 2 Firesafety doors).
A friend with an Sgs2 has 3 bars in my kitchen, same network.
Is it broken or a general Prime issue that can't be fixxed?
Bluetooth is turned off.
Click to expand...
Click to collapse
I have had similar results with mine. The device just seems to have bad wifi connectivity :/
Pretty sure I'm returning mine.
Here's a video comparing it to the original Transformer's wifi connectivity with similar results.
http://www.youtube.com/watch?v=nzCZc3pjtrA
Nothing can be done to fix the WiFi issues, it comes down to a bad design. The outer case is causing the interference. Most people are just dealing with it because it still works its, just that the data speeds you get over WiFi are inconsistent. In my own testing , Usually once I am 10 ft or more away from my router my data speed drops from 25 megs down to 2 or 3 with occasional bursts. I do stay connected the time all around the house, its just that data speed are affected by the interference. I did get some improvement after switching my router to use wireless n over ch 1. Hope that helps
evegas316 said:
Nothing can be done to fix the WiFi issues, it comes down to a bad design. The outer case is causing the interference. Most people are just dealing with it because it still works its, just that the data speeds you get over WiFi are inconsistent. In my own testing , Usually once I am 10 ft or more away from my router my data speed drops from 25 megs down to 2 or 3 with occasional bursts. I do stay connected the time all around the house, its just that data speed are affected by the interference. I did get some improvement after switching my router to use wireless n over ch 1. Hope that helps
Click to expand...
Click to collapse
I got some different info from Asus today. I too have similar wireless problems, but it seems that not every Prime does.
I got call from Asus today, and they asked me to return my Prime so they could take a look at the WiFi problems I was having. (I had written a couple of emails to folks at Asus.) Apparently some Primes have problems with "WiFi cards".
Ride525 said:
I got some different info from Asus today. I too have similar wireless problems, but it seems that not every Prime does.
I got call from Asus today, and they asked me to return my Prime so they could take a look at the WiFi problems I was having. (I had written a couple of emails to folks at Asus.) Apparently some Primes have problems with "WiFi cards".
Click to expand...
Click to collapse
WOW, that's some news. I will return mine and see if a new one is any better, I personally think that the symptoms are exactly what you should be experiencing based on the interference the case is causing.
thanks for the info.
Just received my TFP today. I get pretty much the same results with my phone as I do with the TFP. Also, I had just returned the Samsing Galaxy Tab but my results are pretty close to what I experienced with that as well.
I'm only basing my results using speedtest.net. Seemed like a pretty good tool for me to determine whether or not I'd be satisfied with the speed of the TFP. I did my tests in 3 different locations in my home...one just above my router which is in my basement the floor below (about 6 feet away) - 14mb...one in my bedroom which has a brick wall in the way (about 20 feet away) - 5mb...and one in my bathroom (30 feet away) - 4mb. Not too sure what type of speeds I should expect other than what my other devices get. I`m using a wireless G router at the moment but still have to set up my wireless N router soon..a Linksys E4200.
Upload speeds were all at the 1mb mark regardless of the location..I`m capped at 1mb down by my ISP.
One thing to note, I could care less about the number of bars on the wifi icon...I care about real world results.
Just my two cents...
senatorxmg said:
Just received my TFP today. I get pretty much the same results with my phone as I do with the TFP. Also, I had just returned the Samsing Galaxy Tab but my results are pretty close to what I experienced with that as well.
I'm only basing my results using speedtest.net. Seemed like a pretty good tool for me to determine whether or not I'd be satisfied with the speed of the TFP. I did my tests in 3 different locations in my home...one just above my router which is in my basement the floor below (about 6 feet away) - 14mb...one in my bedroom which has a brick wall in the way (about 20 feet away) - 5mb...and one in my bathroom (30 feet away) - 4mb. Not too sure what type of speeds I should expect other than what my other devices get. I`m using a wireless G router at the moment but still have to set up my wireless N router soon..a Linksys E4200.
Upload speeds were all at the 1mb mark regardless of the location..I`m capped at 1mb down by my ISP.
One thing to note, I could care less about the number of bars on the wifi icon...I care about real world results.
Just my two cents...
Click to expand...
Click to collapse
Check to see what channel your router is set on. TPFs seem to like G band routers set on a low frequency..... your speeds dont seem that good try channel 1
That change made a big difference for me hope it helps
Sent from my Transformer Prime TF201 using xda premium
ilostmypistons said:
Check to see what channel your router is set on. TPFs seem to like G band routers set on a low frequency..... your speeds dont seem that good try channel 1
That change made a big difference for me hope it helps
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
I defintely don't have the best set up in my house right now for wifi...when directly connected I can get around 25mbs down from my PC which is the reported speeds form my ISP...when using wifi, I seem to be capped to 15mbs regardless of the device.
I was waiting to switch routers to see what my new E4200 does. Will post those results once I make the change. For now, 14mbs down seems pretty decent to me considering all my wireless devices (PC included) get the same speeds.
Had my One X+ for about 6 days now. Noticed that in parts of my home, had network connection issues where I never had them with any other devices. Dowloaded Wi-Fi Analyzer and SpeedTest. Downloaded SpeedTest on my old iPhone 4. And I confirmed that my phone has many more issues connecting in parts of the home than the iPhone. It's VERY erratic. You can put it on the counter 6 inches below where you were holding it with your hand, and wala, better signal. Pick it up and signal goes to crap. It's mainly with the 5.6ghz signal but 2.4 is effected to. Enabling / Disabling the Wi-Fi Performance Enhancement setting in Setting > Wi-Fi > Settings makes no difference that I can see and I compared it on and off several times using Wi-Fi Analyzer. This may be a dealbreaker for me on this phone. Maybe have to exchange it for an S3.
At times it loses connection briefly, then when it re-connects, signal is much better but it's not consistent. When running Speedtest on iPhone gauge usually goes up fairly smoothly and stays there (not always). On One X+ gauge gets "stuck" a lot more often and/or goes down.
I run an ASUS RT-56U router with latest firmware. Works excellent. It has my same network SSID bound to both 2.4 and 5.6Ghz channels. It's almost as if the One X+ has trouble dealing with a drop in the 5.6 and seamlessly moving everything to only 2.4? I actually tried to lock the phone to 2.4 or 5.6 in settings, frequency. It went crazy, both settings, it can't connecting and disconnecting.
Wondering if it is a hardware fault that was found in original One X that may have not been fixed?
http://www.google.com/search?q=htc+...c+one+x++wifi+signal&sourceid=chrome&ie=UTF-8
jazee said:
Had my One X+ for about 6 days now. Noticed that in parts of my home, had network connection issues where I never had them with any other devices. Dowloaded Wi-Fi Analyzer and SpeedTest. Downloaded SpeedTest on my old iPhone 4. And I confirmed that my phone has many more issues connecting in parts of the home than the iPhone. It's VERY erratic. You can put it on the counter 6 inches below where you were holding it with your hand, and wala, better signal. Pick it up and signal goes to crap. It's mainly with the 5.6ghz signal but 2.4 is effected to. Enabling / Disabling the Wi-Fi Performance Enhancement setting in Setting > Wi-Fi > Settings makes no difference that I can see and I compared it on and off several times using Wi-Fi Analyzer. This may be a dealbreaker for me on this phone. Maybe have to exchange it for an S3.
At times it loses connection briefly, then when it re-connects, signal is much better but it's not consistent. When running Speedtest on iPhone gauge usually goes up fairly smoothly and stays there (not always). On One X+ gauge gets "stuck" a lot more often and/or goes down.
I run an ASUS RT-56U router with latest firmware. Works excellent. It has my same network SSID bound to both 2.4 and 5.6Ghz channels. It's almost as if the One X+ has trouble dealing with a drop in the 5.6 and seamlessly moving everything to only 2.4? I actually tried to lock the phone to 2.4 or 5.6 in settings, frequency. It went crazy, both settings, it can't connecting and disconnecting.
Wondering if it is a hardware fault that was found in original One X that may have not been fixed?
http://www.google.com/search?q=htc+...c+one+x++wifi+signal&sourceid=chrome&ie=UTF-8
Click to expand...
Click to collapse
If u got a problem with WiFi in certain areas of Your HOME i dont think its hardware problem. If u have a hardware problem Your WiFi couldnt recive more than "dot" signal even near router. Its because hardware issue was about antennas of WiFi (they were f****) To test hardware issue on HTC ONE X after squeze certain area of phone (antennas connected) signal growed up after release signal went down...
Looks like my hunch may be correct in that it has something to do with the phone switching between the 2.4Ghz and 5.6Ghz bands. 2.4Ghz has much better range. But in the wi-fi settings it is set to Auto frequency. What appears to be happening is that the phone prefers 5.6 but when it loses it, it switched to 2.4. I have a "dual band" N router so the same SSID is bound to both frequencies. I think this improves bandwidth for devices that communicate on both at same time (or is that not possible?) But I can't seem to get it to work if I change the frequency setting to anything but Auto. It won't authenticate when not on Auto! Bug?
Related One X Thread here:
http://forum.xda-developers.com/showthread.php?t=1730383
I've been struggling with WiFi issues on my phone as well. Whether the phone is set to 2.4GHz, 5GHz or Auto, the connectivity is spotty at best.
With other devices in the house including my old Inspire 4g, a Kindle Fire and an iPhone I can get full reception but only 1 bar on the One X+ in spots. I have noticed that holding the phone upright in poor reception areas brings the connectivity up a bar or two usually but that's not optimal for usage... Same thing happened at the girlfriend's family's house yesterday and my connectivity was also progressively more spotty at work in the past week since getting the phone.
The screwy thing is it seems completely intermittent. It'll be fine for a few hours then suddenly the connectivity goes to crap. I'm pondering exchanging the phone for another just to see if the issues persist.
I spent much of Thanksgiving (sadly) testing the WiFi on this phone using WiFi Analyzer and speedtest at locations all over my house. I compared results with an iPhone 3GS Iphone 4 and Samsung Series 6 notebook. The One X (+) was terrible. At times it performed well but in the exact same location, the next time it would perform dismally. Very unpredictable and erratic and I found out why!
** THERE IS A 20+ dbm DROP IN SIGNAL WHEN HOLDING THE PHONE IN THE PALM OF YOUR HAND! **
Now this may be common with a lot of phones, I don't know. But, the signal strength on this phone is already not what I would describe as "Best in Class" so this drop in many areas where the signal is moderately low to very low, holding the phone in the palm usually makes a difference as to if you have a usable connection or not!
I have a highly respected ASUS RT-56U router and made sure I had the latest firmware installed, but as I said, even the iPhone 3GS had more consistent, better, even results compared to this phone in many low signal areas when I held the One X in my hand. So it's not the router, it's the device.
Next step is to try to determine if it is this one phone, the One X+ AT&T model, and the One X AT&T model, or all One X models, including International? I will head to the store to see if they will let me run the test on another phone. I'm praying it is this particular phone but my gut tells me it is probably an issue in the design of the phone. I really like this phone but may have to go for the Samsung Galaxy SIII instead as this wifi issue is BAD, and unacceptable. Would get a Nexus 4 but I need more than 16GB of memory!!!!!
I shot a video about this showing the Wifi Analyzer running:
http://www.youtube.com/watch?v=8IUkbnj5pY0
Well, this morning I did similar testing and am seeing a 20-25 dBm drop whenever I pick the phone up...
Have you had a chance to check with your local AT&T store about testing other One X+ phones?
Sent from my HTC One X+ using xda app-developers app
tier~ said:
Well, this morning I did similar testing and am seeing a 20-25 dBm drop whenever I pick the phone up...
Have you had a chance to check with your local AT&T store about testing other One X+ phones?
Sent from my HTC One X+ using xda app-developers app
Click to expand...
Click to collapse
It would seem pointless now, since you are having the same issue, it seems to be an issue with the any One X+ (and I would bet also any One X). Maybe there's always a drop on any phone (iPhone there's no analyzer to show you signal). But this large 20-25 dBm drop make a difference between fast/normal browsing and slow/no browsing on the Net when sitting in many areas of my house. I would expect using it at other locations (on trips, etc.) it will drive me nuts. I do A LOT of browsing, use the phone like a mini tablet. So fast WiFi connectivity is paramount! I get better 4G LTE range/speeds than wifi in those areas of my house, but don't have unlimited data!
Sounds pretty simple, either u need a better router or u have a bunk phone. I have WiFi all over my house, my parents house, my work, all with zero issues and all obviously different routers. I'd maybe try another device. You have 14 days in the state's no questions asked for a new phone exchange.
It's not router. I went to AT&T store. Rep had S3. He loaded Wifi analyzer. We monitored same wifi network next shop down. HTC, signal dropped almost 20 dBM when you put it in your palm. S3, not change or 5 dBm at most. Loaded WiFi analyzer on X+ on display, but palm around it best I could around the display mount, big signal drop.
I have a large home. The thing is, no other devices have issues. What I suspect is with my home, certain areas push the HTC One X+ to its limit as far as wifi range. Most users don't notice "issues" as they don't lose a connection. And I didn't lose connection either, or rarely, just got really slow. You have to walk all around and look at WiFi Analyzer and compare holding fold to setting phone on table. Then also compare Speedtest.net app results. With S3 and notebook computer I'm getting 20mbit speeds in most areas, difficult areas, still has a consistent 6-8mbit speed. HTC One X+ those problem areas, 1mbit speeds if lucky or loss of connection.
Since nothing is changing in the test environment besides the device, the HTC clearly has poor wifi reception *RELATIVE* to other devices when held in palm of your hand. I found though you can get around this if you hold lower half of phone no issues and if you turn phone on its side, not as bad of a drop either.
I made it up to the AT&T store yesterday afternoon just to compare to another HOX+. Same thing was happening with the floor model of the phone. The manager went ahead and replaced my phone with a new one regardless just to cover our bases but like you said jazee, it does appear to be the radio location in the phone causing the issue. Just have to be conscientious of how I hold the phone.
To compensate I cranked up the TX power on my router a little bit which has helped. I run dd-wrt on it though so I have that option. Not sure what your firmware gives you access to in your Asus router. I have heard Padavan's custom firmware is a good option if you want to do more than what the stock firmware gives you access to.
jazee said:
I spent much of Thanksgiving (sadly) testing the WiFi on this phone using WiFi Analyzer and speedtest at locations all over my house. I compared results with an iPhone 3GS Iphone 4 and Samsung Series 6 notebook. The One X (+) was terrible. At times it performed well but in the exact same location, the next time it would perform dismally. Very unpredictable and erratic and I found out why!
** THERE IS A 20+ dbm DROP IN SIGNAL WHEN HOLDING THE PHONE IN THE PALM OF YOUR HAND! **
Click to expand...
Click to collapse
I get a similar drop, but more along the lines of 10 dbm.
Try keepalive from playstore
Sent from my HTC One X+ using Tapatalk 2
Same WiFi issue
I'm having the same issue as jazee (OP). I browse on my WiFi and then when I click on a link, I just hold the phone in my fingertips (not palm) and the signal jumps up and page loads.
Assuming olorolo's on to something here and there is an app to fix it... I'm heading to the play store to see what I can find like "Keepalive" as recommended. This is my first foray into Android though, so I can't help but wonder if you guys are already ahead of me. Any luck yet fellas?
Yes if you hold phone below volume rocker, or sideways, or even in palm with right instead of left hand, you can mostly mitigate the signal drop.
I'm happier on S3 except having to go back to ICS 4.0.4 and wait for JB 4.1. No wifi issues, much better battery usage, and no could pegged at times by Beats trying to scan my 2800 mp3 files in the background for some reason. Could tell as HTC gets HOT and then battery plummets. Brand new phone. Maybe some issues to work out?
Oh and I love having 2GB Ram for multitasking better. Would have hot S3 initially if I realized US ver had 2GB ram like new Nexus 4.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Looks like a case helps
jazee said:
Yes if you hold phone below volume rocker, or sideways, or even in palm with right instead of left hand, you can mostly mitigate the signal drop.
I'm happier on S3 except having to go back to ICS 4.0.4 and wait for JB 4.1. No wifi issues, much better battery usage, and no could pegged at times by Beats trying to scan my 2800 mp3 files in the background for some reason. Could tell as HTC gets HOT and then battery plummets. Brand new phone. Maybe some issues to work out?
Oh and I love having 2GB Ram for multitasking better. Would have hot S3 initially if I realized US ver had 2GB ram like new Nexus 4.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
I just so happened to have got my case in the mail today -- Ballistic SG -- and with it the WiFi drop is much less (more like 10dBm). I kept scanning with WiFi Analytics and no matter how I held it in my hands, I could never reproduce the -80dBm I was getting, no case, in the palm of my hand in the exact same spot.
For what it's worth anyway, it seems like the half centimeter of case is helping. I never would have noticed if I bought the case on day 1.
Just picked up the HTC One Max from Verizon yesterday. I have not rooted it or done anything other than set up email. As soon as I brought it home I noticed that it was having trouble with my home's WiFi that my Gnex didn't have. I placed my Kindle, my Gnex, and the HTC One on the table next to each other. The router shows the signal from the Kindle as -35 dbm, the Gnex as -37 dbm and the HTC One Max as -60 dbm. Considering that it's 12 feet from the router with no walls in between, that's an awful signal. It causes the Max to be limited to about 11 Mbps. When I take the Max into another room it just drops the WiFi altogether.
Is there some setting I might be overlooking? I tried turning off WiFi optimization, but that didn't change anything.
Here's a picture of WiFi Analyzer running on the Gnex and the Max side by side to illustrate.
Nexus = cheap plastic frame while One Max = metal frame and dual stereo speakers (aka stereo interference that affects reception).
I still choose the Max.
GNRDuncan said:
Here's a picture of WiFi Analyzer running on the Gnex and the Max side by side to illustrate.
Click to expand...
Click to collapse
What router ?
Sent from my Nexus 7 using Tapatalk
Jiggity Janx said:
Nexus = cheap plastic frame while One Max = metal frame and dual stereo speakers (aka stereo interference that affects reception).
I still choose the Max.
Click to expand...
Click to collapse
I agree with your assessment of the build quality of Samsungs (I went from a Gnex to a Max for a reason), but working WiFi is a must. I can't get 4G or even 3G most of the time at home and I don't have unlimited data anyway. The Max won't even connect to the WiFi in the next room. I can't believe this is how all Maxs are, so I'll exchange it tomorrow and check it out.
dottat said:
What router ?
Click to expand...
Click to collapse
Mine is a Buffalo WHR-HP-G54 running Tomato, but I don't know what's running on the other routers the Gnex is picking up. The router model won't matter in a side-by-side comparison of signal strength anyway - the router only broadcasts one signal and each phone receives that signal. As long as they're in the same place, the power of the signal reaching them will be the same. You can see that in this example where the Gnex is picking up three other routers that are presumably different models than my own, and that don't even register on the Max. If WiFi analyzer is anything close to correct, the Gnex is 1,000 times more sensitive than the Max. The Gnex registers about the same as my Kindle and the wife's Droid X2, so I don't think Samsung has anything special going on. I can see having some difference between designs and WiFi chips, etc., but I really don't believe Samsung's WiFi circuit is 1,000X more powerful than HTC's. That's about what I'd expect to see if the antenna weren't connected or some such.
On the other hand, my cellular reception is phemomenal compared to the Gnex. I just hope it's this particular Max with a problem so I can just exchange it and use WiFi.
I don't have any issues with wifi connectivity on my Max. I haven't run any analyzers because I haven't had the need to. I would take it in.
GNRDuncan said:
Mine is a Buffalo WHR-HP-G54 running Tomato, but I don't know what's running on the other routers the Gnex is picking up. The router model won't matter in a side-by-side comparison of signal strength anyway - the router only broadcasts one signal and each phone receives that signal. As long as they're in the same place, the power of the signal reaching them will be the same. You can see that in this example where the Gnex is picking up three other routers that are presumably different models than my own, and that don't even register on the Max. If WiFi analyzer is anything close to correct, the Gnex is 1,000 times more sensitive than the Max. The Gnex registers about the same as my Kindle and the wife's Droid X2, so I don't think Samsung has anything special going on. I can see having some difference between designs and WiFi chips, etc., but I really don't believe Samsung's WiFi circuit is 1,000X more powerful than HTC's. That's about what I'd expect to see if the antenna weren't connected or some such.
On the other hand, my cellular reception is phemomenal compared to the Gnex. I just hope it's this particular Max with a problem so I can just exchange it and use WiFi.
Click to expand...
Click to collapse
Only reason I ask is there had been a couple model routers that have had issues with HTC ones. What you describe has not been my experience. Exchange it.
Sent from my Nexus 7 using Tapatalk
GNRDuncan said:
I agree with your assessment of the build quality of Samsungs (I went from a Gnex to a Max for a reason), but working WiFi is a must. I can't get 4G or even 3G most of the time at home and I don't have unlimited data anyway. The Max won't even connect to the WiFi in the next room. I can't believe this is how all Maxs are, so I'll exchange it tomorrow and check it out.
Click to expand...
Click to collapse
I am pretty sure you have an hardware issue on your phone. Please go and exchange it. i speak from my experience of my One MAX dis-assembly. i used to get stable/ Full WiFi signals when it was stock, but when i re-assembled it i noticed a drop in WiFi signal and it was also not stable. i opened it up again to tweak the WiFi antennas a bit and tightened the screws properly and then it was good again.
I would suggest you to slightly tap / press on the top left of the phone(the speaker area the light sensor & top LCD bezel) a little and see if you WiFi improves and that would help to confirm the issue. You could place the phone on a firm table and press the area with your thumb and look at the WiFi bar's to check if you notice a difference.
Either way, you need to get the phone exchanged.
pradeepvizz said:
Either way, you need to get the phone exchanged.
Click to expand...
Click to collapse
Thanks to everyone. I exchanged today and the WiFi reception is better than the Kindle and the Gnex. I hope that was an isolated issue and won't be something we see a lot of with the Max.
GNRDuncan said:
Thanks to everyone. I exchanged today and the WiFi reception is better than the Kindle and the Gnex. I hope that was an isolated issue and won't be something we see a lot of with the Max.
Click to expand...
Click to collapse
Good to know! :good::good: