Had my One X+ for about 6 days now. Noticed that in parts of my home, had network connection issues where I never had them with any other devices. Dowloaded Wi-Fi Analyzer and SpeedTest. Downloaded SpeedTest on my old iPhone 4. And I confirmed that my phone has many more issues connecting in parts of the home than the iPhone. It's VERY erratic. You can put it on the counter 6 inches below where you were holding it with your hand, and wala, better signal. Pick it up and signal goes to crap. It's mainly with the 5.6ghz signal but 2.4 is effected to. Enabling / Disabling the Wi-Fi Performance Enhancement setting in Setting > Wi-Fi > Settings makes no difference that I can see and I compared it on and off several times using Wi-Fi Analyzer. This may be a dealbreaker for me on this phone. Maybe have to exchange it for an S3.
At times it loses connection briefly, then when it re-connects, signal is much better but it's not consistent. When running Speedtest on iPhone gauge usually goes up fairly smoothly and stays there (not always). On One X+ gauge gets "stuck" a lot more often and/or goes down.
I run an ASUS RT-56U router with latest firmware. Works excellent. It has my same network SSID bound to both 2.4 and 5.6Ghz channels. It's almost as if the One X+ has trouble dealing with a drop in the 5.6 and seamlessly moving everything to only 2.4? I actually tried to lock the phone to 2.4 or 5.6 in settings, frequency. It went crazy, both settings, it can't connecting and disconnecting.
Wondering if it is a hardware fault that was found in original One X that may have not been fixed?
http://www.google.com/search?q=htc+...c+one+x++wifi+signal&sourceid=chrome&ie=UTF-8
jazee said:
Had my One X+ for about 6 days now. Noticed that in parts of my home, had network connection issues where I never had them with any other devices. Dowloaded Wi-Fi Analyzer and SpeedTest. Downloaded SpeedTest on my old iPhone 4. And I confirmed that my phone has many more issues connecting in parts of the home than the iPhone. It's VERY erratic. You can put it on the counter 6 inches below where you were holding it with your hand, and wala, better signal. Pick it up and signal goes to crap. It's mainly with the 5.6ghz signal but 2.4 is effected to. Enabling / Disabling the Wi-Fi Performance Enhancement setting in Setting > Wi-Fi > Settings makes no difference that I can see and I compared it on and off several times using Wi-Fi Analyzer. This may be a dealbreaker for me on this phone. Maybe have to exchange it for an S3.
At times it loses connection briefly, then when it re-connects, signal is much better but it's not consistent. When running Speedtest on iPhone gauge usually goes up fairly smoothly and stays there (not always). On One X+ gauge gets "stuck" a lot more often and/or goes down.
I run an ASUS RT-56U router with latest firmware. Works excellent. It has my same network SSID bound to both 2.4 and 5.6Ghz channels. It's almost as if the One X+ has trouble dealing with a drop in the 5.6 and seamlessly moving everything to only 2.4? I actually tried to lock the phone to 2.4 or 5.6 in settings, frequency. It went crazy, both settings, it can't connecting and disconnecting.
Wondering if it is a hardware fault that was found in original One X that may have not been fixed?
http://www.google.com/search?q=htc+...c+one+x++wifi+signal&sourceid=chrome&ie=UTF-8
Click to expand...
Click to collapse
If u got a problem with WiFi in certain areas of Your HOME i dont think its hardware problem. If u have a hardware problem Your WiFi couldnt recive more than "dot" signal even near router. Its because hardware issue was about antennas of WiFi (they were f****) To test hardware issue on HTC ONE X after squeze certain area of phone (antennas connected) signal growed up after release signal went down...
Looks like my hunch may be correct in that it has something to do with the phone switching between the 2.4Ghz and 5.6Ghz bands. 2.4Ghz has much better range. But in the wi-fi settings it is set to Auto frequency. What appears to be happening is that the phone prefers 5.6 but when it loses it, it switched to 2.4. I have a "dual band" N router so the same SSID is bound to both frequencies. I think this improves bandwidth for devices that communicate on both at same time (or is that not possible?) But I can't seem to get it to work if I change the frequency setting to anything but Auto. It won't authenticate when not on Auto! Bug?
Related One X Thread here:
http://forum.xda-developers.com/showthread.php?t=1730383
I've been struggling with WiFi issues on my phone as well. Whether the phone is set to 2.4GHz, 5GHz or Auto, the connectivity is spotty at best.
With other devices in the house including my old Inspire 4g, a Kindle Fire and an iPhone I can get full reception but only 1 bar on the One X+ in spots. I have noticed that holding the phone upright in poor reception areas brings the connectivity up a bar or two usually but that's not optimal for usage... Same thing happened at the girlfriend's family's house yesterday and my connectivity was also progressively more spotty at work in the past week since getting the phone.
The screwy thing is it seems completely intermittent. It'll be fine for a few hours then suddenly the connectivity goes to crap. I'm pondering exchanging the phone for another just to see if the issues persist.
I spent much of Thanksgiving (sadly) testing the WiFi on this phone using WiFi Analyzer and speedtest at locations all over my house. I compared results with an iPhone 3GS Iphone 4 and Samsung Series 6 notebook. The One X (+) was terrible. At times it performed well but in the exact same location, the next time it would perform dismally. Very unpredictable and erratic and I found out why!
** THERE IS A 20+ dbm DROP IN SIGNAL WHEN HOLDING THE PHONE IN THE PALM OF YOUR HAND! **
Now this may be common with a lot of phones, I don't know. But, the signal strength on this phone is already not what I would describe as "Best in Class" so this drop in many areas where the signal is moderately low to very low, holding the phone in the palm usually makes a difference as to if you have a usable connection or not!
I have a highly respected ASUS RT-56U router and made sure I had the latest firmware installed, but as I said, even the iPhone 3GS had more consistent, better, even results compared to this phone in many low signal areas when I held the One X in my hand. So it's not the router, it's the device.
Next step is to try to determine if it is this one phone, the One X+ AT&T model, and the One X AT&T model, or all One X models, including International? I will head to the store to see if they will let me run the test on another phone. I'm praying it is this particular phone but my gut tells me it is probably an issue in the design of the phone. I really like this phone but may have to go for the Samsung Galaxy SIII instead as this wifi issue is BAD, and unacceptable. Would get a Nexus 4 but I need more than 16GB of memory!!!!!
I shot a video about this showing the Wifi Analyzer running:
http://www.youtube.com/watch?v=8IUkbnj5pY0
Well, this morning I did similar testing and am seeing a 20-25 dBm drop whenever I pick the phone up...
Have you had a chance to check with your local AT&T store about testing other One X+ phones?
Sent from my HTC One X+ using xda app-developers app
tier~ said:
Well, this morning I did similar testing and am seeing a 20-25 dBm drop whenever I pick the phone up...
Have you had a chance to check with your local AT&T store about testing other One X+ phones?
Sent from my HTC One X+ using xda app-developers app
Click to expand...
Click to collapse
It would seem pointless now, since you are having the same issue, it seems to be an issue with the any One X+ (and I would bet also any One X). Maybe there's always a drop on any phone (iPhone there's no analyzer to show you signal). But this large 20-25 dBm drop make a difference between fast/normal browsing and slow/no browsing on the Net when sitting in many areas of my house. I would expect using it at other locations (on trips, etc.) it will drive me nuts. I do A LOT of browsing, use the phone like a mini tablet. So fast WiFi connectivity is paramount! I get better 4G LTE range/speeds than wifi in those areas of my house, but don't have unlimited data!
Sounds pretty simple, either u need a better router or u have a bunk phone. I have WiFi all over my house, my parents house, my work, all with zero issues and all obviously different routers. I'd maybe try another device. You have 14 days in the state's no questions asked for a new phone exchange.
It's not router. I went to AT&T store. Rep had S3. He loaded Wifi analyzer. We monitored same wifi network next shop down. HTC, signal dropped almost 20 dBM when you put it in your palm. S3, not change or 5 dBm at most. Loaded WiFi analyzer on X+ on display, but palm around it best I could around the display mount, big signal drop.
I have a large home. The thing is, no other devices have issues. What I suspect is with my home, certain areas push the HTC One X+ to its limit as far as wifi range. Most users don't notice "issues" as they don't lose a connection. And I didn't lose connection either, or rarely, just got really slow. You have to walk all around and look at WiFi Analyzer and compare holding fold to setting phone on table. Then also compare Speedtest.net app results. With S3 and notebook computer I'm getting 20mbit speeds in most areas, difficult areas, still has a consistent 6-8mbit speed. HTC One X+ those problem areas, 1mbit speeds if lucky or loss of connection.
Since nothing is changing in the test environment besides the device, the HTC clearly has poor wifi reception *RELATIVE* to other devices when held in palm of your hand. I found though you can get around this if you hold lower half of phone no issues and if you turn phone on its side, not as bad of a drop either.
I made it up to the AT&T store yesterday afternoon just to compare to another HOX+. Same thing was happening with the floor model of the phone. The manager went ahead and replaced my phone with a new one regardless just to cover our bases but like you said jazee, it does appear to be the radio location in the phone causing the issue. Just have to be conscientious of how I hold the phone.
To compensate I cranked up the TX power on my router a little bit which has helped. I run dd-wrt on it though so I have that option. Not sure what your firmware gives you access to in your Asus router. I have heard Padavan's custom firmware is a good option if you want to do more than what the stock firmware gives you access to.
jazee said:
I spent much of Thanksgiving (sadly) testing the WiFi on this phone using WiFi Analyzer and speedtest at locations all over my house. I compared results with an iPhone 3GS Iphone 4 and Samsung Series 6 notebook. The One X (+) was terrible. At times it performed well but in the exact same location, the next time it would perform dismally. Very unpredictable and erratic and I found out why!
** THERE IS A 20+ dbm DROP IN SIGNAL WHEN HOLDING THE PHONE IN THE PALM OF YOUR HAND! **
Click to expand...
Click to collapse
I get a similar drop, but more along the lines of 10 dbm.
Try keepalive from playstore
Sent from my HTC One X+ using Tapatalk 2
Same WiFi issue
I'm having the same issue as jazee (OP). I browse on my WiFi and then when I click on a link, I just hold the phone in my fingertips (not palm) and the signal jumps up and page loads.
Assuming olorolo's on to something here and there is an app to fix it... I'm heading to the play store to see what I can find like "Keepalive" as recommended. This is my first foray into Android though, so I can't help but wonder if you guys are already ahead of me. Any luck yet fellas?
Yes if you hold phone below volume rocker, or sideways, or even in palm with right instead of left hand, you can mostly mitigate the signal drop.
I'm happier on S3 except having to go back to ICS 4.0.4 and wait for JB 4.1. No wifi issues, much better battery usage, and no could pegged at times by Beats trying to scan my 2800 mp3 files in the background for some reason. Could tell as HTC gets HOT and then battery plummets. Brand new phone. Maybe some issues to work out?
Oh and I love having 2GB Ram for multitasking better. Would have hot S3 initially if I realized US ver had 2GB ram like new Nexus 4.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Looks like a case helps
jazee said:
Yes if you hold phone below volume rocker, or sideways, or even in palm with right instead of left hand, you can mostly mitigate the signal drop.
I'm happier on S3 except having to go back to ICS 4.0.4 and wait for JB 4.1. No wifi issues, much better battery usage, and no could pegged at times by Beats trying to scan my 2800 mp3 files in the background for some reason. Could tell as HTC gets HOT and then battery plummets. Brand new phone. Maybe some issues to work out?
Oh and I love having 2GB Ram for multitasking better. Would have hot S3 initially if I realized US ver had 2GB ram like new Nexus 4.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
I just so happened to have got my case in the mail today -- Ballistic SG -- and with it the WiFi drop is much less (more like 10dBm). I kept scanning with WiFi Analytics and no matter how I held it in my hands, I could never reproduce the -80dBm I was getting, no case, in the palm of my hand in the exact same spot.
For what it's worth anyway, it seems like the half centimeter of case is helping. I never would have noticed if I bought the case on day 1.
Related
Was utilizing my home wifi signal to connect to a web site, but it would time out and not connect. Check and saw the wifi signal strength indicator with only the bottom dot illuminated. My laptop, right beside me, had all five bars illuminated. Switched the phone from wifi to data and it connected right away.
I ha e the same issue! But I am rooted. Is there any kind of a fix out there?
Sent from my SAMSUNG-SGH-I777 using xda premium
Same. It's weaker than the Infuse i have
The international SGS2 doesn't like D-Link routers. I don't know if the AT&T version's the same. There's less range with a D-Link for some reason and it wreaks havoc on the battery. It likes Netgear routers.
Wifi is weaker than my captivate was, but the GPS is really good. I got a solid lock in some pretty dense woods while on a hike. Whereas my captivate got awesome wifi but crap gps. I wonder if its a trade off with the antennas.
How's the signal on a 2Wire router from ATT for DSL service?
Sent from my HTC Inspire 4G using XDA app
Same issue here. My captivate had a much better reception. I checked at home and at school. Both places it had only one bar in the signal while being only 35 feet away from the router with only one wall in the way. It looses signal when further away while my laptop still has it. I'm connected on 802.11n in both places so maybe its something with that?
I also see lower wifi signals compared to iPhone 3gs.the difference isn't huge but definitely noticeable.
I noticed that too. It is weaker than my ex 3GS iPhone as well.
Weaker? Indicator?
Has there been any test on SIGNAL STRENGTH versus the number of bars? I don't mean to take a page out of ANTENNA GATE, but just having a fewer number on the display, doesn't actually indicate poorer reception.
For the guy with the 3gs, can you measure with something like speedtest.net? Since transfer speed descrease respective to signal strength, this seems like a good test.
I just bought a SGS II and would really like to know if the indicator is accurate and comparable to other devices and it does have a weaker antenna.
Thanks.
I didn't wanna make a new thread but same here. Wifi is pretty weak on this phone . Fairly disappointed at that.
To beat a dead horse, I am always at 1 or 2 wireless bars versus my IP4 being at full wifi bars. Not sure how its effecting the actual browsing though.
I will say that my GS2 consistently shows less bars than my iPad and previous iPhone 4(1 or 2 compared to full).... BUT I have yet to have a single issue browsing or accessing anything and speed is still excellent. So it could just be a display issue.
My only problem with that is that if I do really have a bad signal and have a crappy connection I'll never really know - because I'll aways asume the connection is good even though it's reporting low strength.
I've sometimes had my GS2 show extremely weak wifi signal even when sitting right next to my router - but the wifi still works just fine, inconsistently with the displayed signal strength.
So if it's showing weak but working fine, don't worry.
Entropy512 said:
I've sometimes had my GS2 show extremely weak wifi signal even when sitting right next to my router - but the wifi still works just fine, inconsistently with the displayed signal strength.
So if it's showing weak but working fine, don't worry.
Click to expand...
Click to collapse
I can agree with this. My router is located very close to my phone and sometimes my phone shows only 1 bar of signal but the overall performance is still snappy and quick. no worries
I'm coming from a iPhone 3G. While the SGSII displays less bars it also seems to pick up wireless signals that my iPhone never detected (free wireless downtown).
Also at home in some rooms it shows less than full while my iPhone always showed full but I never noticed it being slow. I think it just displays differently.
From AnandTech
Referring to Cellular connectivity:
"In addition, Samsung makes the mistake of going with a signal bar visualization with very compressed dynamic range. Since the whole iPhone 4 debacle, I’ve seen something of a trend towards a strict linear scale (which makes more sense), but SGS2 definitely doesn’t go that route. It’s not a huge deal however, just something to be aware of. I’m willing to overlook that issue considering that getting the real story on connectivity is no harder than dialing *#0011# and looking at the real number."
Referring to Wifi:
"As with every other radio, we have to do the receive sensitivity dance and make sure nothing is broken. I tested the SGS2 alongside an SGS 4G at my house with both an Airport Extreme (5th Gen) and WRT54G-TM boosted to 184 mW. SGS2 WiFi reception on 2.4 GHz is darn near identical to the previous generation.
There’s something deceptive about this however, and it’s that although Samsung has chosen to go the usual compressed-dynamic-range route with cellular bars, the WLAN bars seem to be more linearized. Thus where I’m used to seeing every other smartphone show max (until you’re right about to fall off), the SGS2 actually doesn’t lie to me and shows fewer bars. Until I ran around and looked at RSSI in dBm, I suspected SGS2 had WLAN sensitivity issues where there don’t appear to be any. One small thing I did notice is that SGS2 (and BCM4330) seems to only connect at long guard interval (eg 65 Mbps maximum for single stream, 20 MHz channels), where SGS1 and BCM4329 connected at 72 Mbps short guard interval."
Hello guys..i bought a RAZR XT910 before about 3 weeks and i didnt notice any problems with it at all..its battery life the way i organised it with smart actions is very very good, better than my iphone 4...i have as well those black marks on the screen on low lighting and black pictures but i dont mind this either..as u can almost never see it...my problem is my weak wifi signal..i never noticed it those last 20 days as i have been working on my phone mostly on my computer desk so the phone was next to the router..the only place my phone gets 4/4 in wifi signal its when its next to the router..at 1 meter distance the signal gets 3/4 strength..at 5 meters 2/4 strength and at 10 meters the signal its lost..and this is only when im at the same room that has the router..if i go to another room the signal gets lost..especially when i close the door...i never had any wifi problem with my previous smartphones and i even had wifi outside of my house...please help me here..im quite desperate..what shall i do? return it and demand a replacement? ask for my money back? is there any way to fix this?
I don't have that problem but I'm wondering if you get it with other networks? Also have you tried resetting your router?
Sent from my DROID RAZR using Tapatalk
yea i get it with all wifi networks...for example my university, work, home..etc
Hmmm. I just ran the Speedtest app and got 12Mbps download over my wifi. It would be interesting to try that a few places and show it to VZ. Maybe they can test it on their network.
Sent from my DROID RAZR using Tapatalk
Heartl3ss said:
Hello guys..i bought a RAZR XT910 before about 3 weeks and i didnt notice any problems with it at all..its battery life the way i organised it with smart actions is very very good, better than my iphone 4...i have as well those black marks on the screen on low lighting and black pictures but i dont mind this either..as u can almost never see it...my problem is my weak wifi signal..i never noticed it those last 20 days as i have been working on my phone mostly on my computer desk so the phone was next to the router..the only place my phone gets 4/4 in wifi signal its when its next to the router..at 1 meter distance the signal gets 3/4 strength..at 5 meters 2/4 strength and at 10 meters the signal its lost..and this is only when im at the same room that has the router..if i go to another room the signal gets lost..especially when i close the door...i never had any wifi problem with my previous smartphones and i even had wifi outside of my house...please help me here..im quite desperate..what shall i do? return it and demand a replacement? ask for my money back? is there any way to fix this?
Click to expand...
Click to collapse
Get wifi analyzer and see if you have good signal. I notice that the Wi-Fi graphic is conservative.
my RAZR was having trouble operating on WPA2-Personal secured wifi network.. so i changed the wifi settings to WPA-Personal with TKIP and the problems are gone so you might wanna try this before you RMA.
Mine had problems with dropped and weak signal which turns out to be because I had Bluetooth on as well. If I turn bluetooth off wifi works perfectly
My WiFi reception is appalling. It only see's my home network where as my three year old HTC Hero is seeing seven!
With my package I have the ability to connect to BT Openzone hotspots around the UK.
Not much use if you can't go more than 15ft from a router without the connection dropping!
Bluetooth is off and I have tried several WiFi analysers from the market, all show a very weak signal.
Hi
On mine, yes the wifi signal (bars) are showing less then with htc desire, but I can connect without problems even the router is on the second floor and I am siting on the first, so reachable from the whole house.
I do experience, that it takes a little bit longer to find the wifi as with the desire, but once connected, works just fine.
I do not experience problems with hidden networks. Mine is not broadcasting the id, still connection is stable.
Sent from my XT910 using xda premium
The bars on mine seem less than what the signal actually is. I connect to my home wifi just fine, from all over the house. I also connect to work's wifi from what seems like the same distance as my previous phone (Dinc)
i'm using d-link dws-125 (usb router)
when i connect and start using internet, the network disconnects in a few seconds. then it connect again and the same... etc.
please, help!!!
same problem here, hope a solution can be found as the phone is unusable in its present state
The "single ball" is enough to achieve 10mbit at my place, however, I upgraded my firmware to OpenWRT and now I get two full lines and the "ball" in the bedroom.
Stock netgear firmware is.. Incomplete. :S
Wi-fi back
Hi everybody,
I have the same problem mine is a razr from france even if i use it in italy, i found that when haveing the phone in the hand the signal gets very worst, if i hold the phone from the edges not in the hand the signal is much better i gain two signal bars, the same happens if i left the phone on the desk, the signal gest very good, as soon as i take it in the hand the signal gets bad, a kind of antenna gete from iphone....
hope this helps somebody
used to have this issue with weak wifi signals, but after installing the 85P radio update, it's gotten a bit better.
My View's WIFI radio doesn't seem to be as strong as my GTab 10.1. I can put them side by side and using an app called WIFI Analyzer, the signal looks significantly stronger on the GTab. Upgraded the View to HC and it's pretty much the same.
Anyone else experience anything like this? Does the View just have a weak radio? Or is mine perhaps defective? And thoughts or advice is appreciated.
Sent from my PG41200 using Tapatalk
My wifi is upstairs and picks up good in the basement with my View and Flyer.
Bit more info...I'm sitting on the same floor as my wireless router, 2 rooms away. Neither of our laptops (in this same room) have any trouble picking up the wireless signal. On WIFI Analyzer, my Galaxy Tab 10.1 is consistently registering a signal strength anywhere from -70 dBm to -60 dBm...it does not lose connection.
My EVO View fluctuates anywhere from no signal to -80 dBm. My phone (a Samsung Galaxy S) is registering closer to the View than the Galaxy Tab.
If I take the View into the same room as the wireless router, it picks up a strong, solid connection and doesn't drop it.
I don't think its my wireless router...the View and GTab do the same thing at work...the signal is significantly stronger on my GTab.
Not noticed this on either device, but did with the Acer 500 and returned it. Worst wifi device I have owned.
I actually had a great signal with GB but now that i'm on hc it's off and on
Sent from my Evo View 4g
rjohmit said:
My View's WIFI radio doesn't seem to be as strong as my GTab 10.1. I can put them side by side and using an app called WIFI Analyzer, the signal looks significantly stronger on the GTab. Upgraded the View to HC and it's pretty much the same.
Anyone else experience anything like this? Does the View just have a weak radio? Or is mine perhaps defective? And thoughts or advice is appreciated.
Sent from my PG41200 using Tapatalk
Click to expand...
Click to collapse
I was thinking the same thing today. I have another brand tablet that seems to have about 30-40% better reception. Also finds many more AP's than my View. I guess they want you to use their "Sprint" data.
Appreciate the responses. The weird thing is I took the View to my bedroom last night, which is upstairs and at the opposite end of the house from the router, and the signal was stronger and more consistent up there. Maybe I'm encountering some kind of interference in the living room... I don't know. Either way, I want a new wireless router.
Sent from my SCH-I500 using Tapatalk
I have noticed the same thing with my view. Wifi signal is inconsistent. The only good thing is that the signal didn't drop and speed is pretty consistent. I am guessing its a software issue?
I have had both the Flyer and the View. The Flyer had about 30% better reception than the View in the exact same spot. Even my Droid X2 has better reception. I even tried turning on the wifi boost option under advanced settings in the wifi settings. Probably difference in the radio compared to the Flyer.
Kire1820 said:
I have noticed the same thing with my view. Wifi signal is inconsistent. The only good thing is that the signal didn't drop and speed is pretty consistent. I am guessing its a software issue?
Click to expand...
Click to collapse
Yeah I was thinking firmware... Tried to update mine but always get an error.
pakmonaco said:
I have had both the Flyer and the View. The Flyer had about 30% better reception than the View in the exact same spot. Even my Droid X2 has better reception. I even tried turning on the wifi boost option under advanced settings in the wifi settings. Probably difference in the radio compared to the Flyer.
Click to expand...
Click to collapse
I tried the "Best wifi performance" setting as well... Didn't seem to make a difference. Mine does drop the connection regularly, at least in my living room. Still love the little thing. Guess when I'm sitting on my couch, I can just grab my GTab.
Will also look into upgrading (and possibly relocating) my wireless router soon. Again, thanks for the replies.
Wonder if it's a hardware issue. Are both radios on the same chip our share the same antenna? So that on the Flyer there's more power to pick up the wifi signal?
Sent from my HTC Flyer P512 using Xparent Purple Tapatalk
bsoplinger said:
Wonder if it's a hardware issue. Are both radios on the same chip our share the same antenna? So that on the Flyer there's more power to pick up the wifi signal?
Sent from my HTC Flyer P512 using Xparent Purple Tapatalk
Click to expand...
Click to collapse
I dont know...but WIFI is pretty much always the only thing I have turned on.
I was just wondering if the device is defective...based on other people's comments, it doesn't sound like it.
I really like the View, but it's really annoying to have to be within 10' of a wireless router to get a solid, consistent connection.
rjohmit said:
I dont know...but WIFI is pretty much always the only thing I have turned on.
I was just wondering if the device is defective...based on other people's comments, it doesn't sound like it.
I really like the View, but it's really annoying to have to be within 10' of a wireless router to get a solid, consistent connection.
Click to expand...
Click to collapse
I have the same issue and, though I don't know if this is specific to my unit, I can say it is the same trouble regardless the wifi situation and have compared it to my (and others') laptops, a Nook STR, and an HTC Espresso, all of which connect and show strong signals. I've checked this with 6 routers and it is the case every time.
Quite absurd. Since I gained the View from an eBay sale, I'll likely be selling it as a result.
The view does much better then my e4gt and better then my Att ipad2.
IF you have to be within 10 ft of a router, you have a defect or failure. Send it back for repair.
mitkaese said:
I have the same issue and, though I don't know if this is specific to my unit, I can say it is the same trouble regardless the wifi situation and have compared it to my (and others') laptops, a Nook STR, and an HTC Espresso, all of which connect and show strong signals. I've checked this with 6 routers and it is the case every time.
Quite absurd. Since I gained the View from an eBay sale, I'll likely be selling it as a result.
Click to expand...
Click to collapse
I'm sure you already tried this but what happens when you enable "best wifi performance" in advanced wifi settings? It's supposed to increase signal range at the cost of battery consumption so who knows.. maybe it will increase your range to 15 feet
Yes, thanks for the note. I've tried the increased performance wifi setting, to which it is currently set. I've additionally tried changing the "home" and "outside" settings, which do not seem to stay set or, perhaps, are not even set in the first place (or at least this is not reflected in the GUI). I'm currently running HC, but this was true fro GB. Stupidly, I held out, hoping that the upgrade would cure my device.
With my Flyer I can get about 100 ft outside my house with Wifi.
i am having the same problem. Weak a signal at home a little better at other wifi locations. Can a router setting impact the quality or strength of a connection?
Having issues with extremely slow wifi on my device. If I'm upstairs I can't even connect to my router. If I'm downstairs I connect but get horribly slow speeds. My other devices see like 8 wifi networks in my area, but I see only mine with the s4. If I try to enter the name of an open wifi network I know exists in my neighborhood, the S4 can't even see it.
I tested out disabling security on my router, and my speeds jumped up to normal if I was right next to the router. However moving to other locations in the house I still lose connection. If I turn on any kind of wireless security on the router, the speeds are super slow even right next to the router. In the 600Kb range (I have a 20Mb internet).
Almost sounds like a hardware issue to me. Tempted to bring it to Verizon, but who knows if they even have replacement devices at this point.
EDIT: So I managed to get the device to get fast wifi with security turned on by messing with security settings on my router. But if I do a speedtest right next to the router, I get great speeds. If I walk upstairs, and do another test, it's like I went back to 1997. Suddenly my ping is in the hundreds, and I'm getting 56K speeds. Walk downstairs again, and run it again, BAM fast pings and 20Mb downloads. The GNex gets 20Mb speeds throughout the entire house.
I have the device right next to my Galaxy Nexus right now. The GNex can see my network, and 5 others in my area. The S4 can only see my network.
Could very well be a hardware issue with the actual unit - I don't have any WiFi problems at all here - is this running on stock? If so I would recommend seeing if you get a replacement unit if it helps - if not then I would ask what settings are on your router? is it 5ghz (i have had problems with that on ALL devices)
Are you using a case or custom back cover? If so try it without the case/back cover.
Sent from my SCH-I545 using xda premium
I'm running stock rooted.
I'm using a case, I've tried it without and it makes no difference.
My router also does 2.4ghz and 5ghz, and I've tried both and it makes no difference. I generally use the 5ghz, because the signal is bit better.
The oddest thing to me is that this thing can't see a single other wifi network in my area. My other devices will see multiple wifi networks.
Go into your router and disable (uncheck) the WMM option. Odds are youre having the constant connect/disconnect from some routers, especially but not limited to DLink DIR-655 and DIR 855 models. The disconnects and reconnects are quick enough that you sometimes won't see the wifi icon disappear and reappear.
I had the issue (i have the DIR-655) and unchecking the WMM (Wifi MultiMedia) fixed the issue.
I have that option disabled.
I really think this is just the wifi radio being weak compared to my other devices. Not sure if its a defect, or just the way the verizon s4 is. The performance is fine in the same room as my router, or even in the room directly above it. In the furthest from it in the house, however, the S4 just can't get any connection over barely 1 bar, and the signal in wireless signal info is horrible. Not being able to see other wifi networks in my area is the most telling thing to me. Even if I walk around my neighborhood, I can't see any others. Maybe if I walked right up to someone's house I could, but I haven't wanted to look pervy, so I haven't tried that. :laugh: At this moment my Gnex can see 5 other networks sitting in the exact same spot as my S4. The S4 just sees my networks.
Yeah sounds like yours is defective. On mine I can see networks from all around my neighborhood. (~5 of them)
Sent from my SCH-I545 using xda premium
So today I finally came into work after being off for awhile, and brought my S4 in for the first time. We have open wifi at work everywhere with multiple access points per floor, so no matter where you are you should get 3-4 bars of wifi signal. From my desk where I usually get the full four bars on my GNex, my S4 gets 1 bar of wifi. Doing a speedtest, I get 2000kbps down, 872kbps up. My GNex gets 35Mb down, and around 25Mb up on the same wifi connection. So yea, there is something seriously wrong with this thing.
Damn I guess I need to flash back to stock and take it in.
I took took mine to Verizon and they swapped it out. This one gets a great wifi signal. The capper was when I was in the store and their display phones could see all the local wifi networks, and mine couldn't. Mine was barely able to connect to their instore wifi. New one works perfectly.
Just picked up the HTC One Max from Verizon yesterday. I have not rooted it or done anything other than set up email. As soon as I brought it home I noticed that it was having trouble with my home's WiFi that my Gnex didn't have. I placed my Kindle, my Gnex, and the HTC One on the table next to each other. The router shows the signal from the Kindle as -35 dbm, the Gnex as -37 dbm and the HTC One Max as -60 dbm. Considering that it's 12 feet from the router with no walls in between, that's an awful signal. It causes the Max to be limited to about 11 Mbps. When I take the Max into another room it just drops the WiFi altogether.
Is there some setting I might be overlooking? I tried turning off WiFi optimization, but that didn't change anything.
Here's a picture of WiFi Analyzer running on the Gnex and the Max side by side to illustrate.
Nexus = cheap plastic frame while One Max = metal frame and dual stereo speakers (aka stereo interference that affects reception).
I still choose the Max.
GNRDuncan said:
Here's a picture of WiFi Analyzer running on the Gnex and the Max side by side to illustrate.
Click to expand...
Click to collapse
What router ?
Sent from my Nexus 7 using Tapatalk
Jiggity Janx said:
Nexus = cheap plastic frame while One Max = metal frame and dual stereo speakers (aka stereo interference that affects reception).
I still choose the Max.
Click to expand...
Click to collapse
I agree with your assessment of the build quality of Samsungs (I went from a Gnex to a Max for a reason), but working WiFi is a must. I can't get 4G or even 3G most of the time at home and I don't have unlimited data anyway. The Max won't even connect to the WiFi in the next room. I can't believe this is how all Maxs are, so I'll exchange it tomorrow and check it out.
dottat said:
What router ?
Click to expand...
Click to collapse
Mine is a Buffalo WHR-HP-G54 running Tomato, but I don't know what's running on the other routers the Gnex is picking up. The router model won't matter in a side-by-side comparison of signal strength anyway - the router only broadcasts one signal and each phone receives that signal. As long as they're in the same place, the power of the signal reaching them will be the same. You can see that in this example where the Gnex is picking up three other routers that are presumably different models than my own, and that don't even register on the Max. If WiFi analyzer is anything close to correct, the Gnex is 1,000 times more sensitive than the Max. The Gnex registers about the same as my Kindle and the wife's Droid X2, so I don't think Samsung has anything special going on. I can see having some difference between designs and WiFi chips, etc., but I really don't believe Samsung's WiFi circuit is 1,000X more powerful than HTC's. That's about what I'd expect to see if the antenna weren't connected or some such.
On the other hand, my cellular reception is phemomenal compared to the Gnex. I just hope it's this particular Max with a problem so I can just exchange it and use WiFi.
I don't have any issues with wifi connectivity on my Max. I haven't run any analyzers because I haven't had the need to. I would take it in.
GNRDuncan said:
Mine is a Buffalo WHR-HP-G54 running Tomato, but I don't know what's running on the other routers the Gnex is picking up. The router model won't matter in a side-by-side comparison of signal strength anyway - the router only broadcasts one signal and each phone receives that signal. As long as they're in the same place, the power of the signal reaching them will be the same. You can see that in this example where the Gnex is picking up three other routers that are presumably different models than my own, and that don't even register on the Max. If WiFi analyzer is anything close to correct, the Gnex is 1,000 times more sensitive than the Max. The Gnex registers about the same as my Kindle and the wife's Droid X2, so I don't think Samsung has anything special going on. I can see having some difference between designs and WiFi chips, etc., but I really don't believe Samsung's WiFi circuit is 1,000X more powerful than HTC's. That's about what I'd expect to see if the antenna weren't connected or some such.
On the other hand, my cellular reception is phemomenal compared to the Gnex. I just hope it's this particular Max with a problem so I can just exchange it and use WiFi.
Click to expand...
Click to collapse
Only reason I ask is there had been a couple model routers that have had issues with HTC ones. What you describe has not been my experience. Exchange it.
Sent from my Nexus 7 using Tapatalk
GNRDuncan said:
I agree with your assessment of the build quality of Samsungs (I went from a Gnex to a Max for a reason), but working WiFi is a must. I can't get 4G or even 3G most of the time at home and I don't have unlimited data anyway. The Max won't even connect to the WiFi in the next room. I can't believe this is how all Maxs are, so I'll exchange it tomorrow and check it out.
Click to expand...
Click to collapse
I am pretty sure you have an hardware issue on your phone. Please go and exchange it. i speak from my experience of my One MAX dis-assembly. i used to get stable/ Full WiFi signals when it was stock, but when i re-assembled it i noticed a drop in WiFi signal and it was also not stable. i opened it up again to tweak the WiFi antennas a bit and tightened the screws properly and then it was good again.
I would suggest you to slightly tap / press on the top left of the phone(the speaker area the light sensor & top LCD bezel) a little and see if you WiFi improves and that would help to confirm the issue. You could place the phone on a firm table and press the area with your thumb and look at the WiFi bar's to check if you notice a difference.
Either way, you need to get the phone exchanged.
pradeepvizz said:
Either way, you need to get the phone exchanged.
Click to expand...
Click to collapse
Thanks to everyone. I exchanged today and the WiFi reception is better than the Kindle and the Gnex. I hope that was an isolated issue and won't be something we see a lot of with the Max.
GNRDuncan said:
Thanks to everyone. I exchanged today and the WiFi reception is better than the Kindle and the Gnex. I hope that was an isolated issue and won't be something we see a lot of with the Max.
Click to expand...
Click to collapse
Good to know! :good::good: