So I just picked up a Thunderbolt from a local Verizon corporate store. The sales rep told me NOT to use WiFi on my phone because of an issue all Thunderbolts are having. She said once connected to WiFi, it won't be able to switch back to 3G unless you perform a factory reset. It sounds like a load of crappy to me, but I'd rather play it safe. Can anyone confirm or deny this out there? Thanks in advance!
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ghettomuffin said:
So I just picked up a Thunderbolt from a local Verizon corporate store. The sales rep told me NOT to use WiFi on my phone because of an issue all Thunderbolts are having. She said once connected to WiFi, it won't be able to switch back to 3G unless you perform a factory reset. It sounds like a load of crappy to me, but I'd rather play it safe. Can anyone confirm or deny this out there? Thanks in advance!
Sent from my Thunderbolt using XDA App
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I think I've read about a few people having that issue, but simply switching airplane mode on and off fixes it, I believe.
Pretty sure that rep didn't know what the hell she was talking about. I think it's a safe bet these and other boards would be blowing up if there was a problem as massive as that affecting ALL Thunderbolts.
And my wifi is fine!
yea mine doesnt want to switch back to 3g but a simple restart does the trick, and some vzw reps are idiots deff no factory reset
I use wifi all the time, no problems here.
I use WiFi at home and 3G when i'm at work, i have no problem switching between the two, the sales rep that you were talking to doesn't know what he was talking about
pmazz850 said:
I use wifi all the time, no problems here.
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Same here no problems switching from wifi to 3G or to 4G
I've heard people complain about this, but the solution for now seems to be turning airplane mode on and back off. From what I've seen it's not a super common problem, I've never had an issue.
Yup, no problems here.
Sent from my ADR6400L using XDA App
Sometimes my wifi stops working even when its been on all day. It shows its connected and I have a strong signal, but when I try to use an app that needs a connection the app wont connect. The only thing that fixes it is turning wifi off and back on again. On top of that I noticed huge drains on my battery when this happens.
toebee76 said:
Sometimes my wifi stops working even when its been on all day. It shows its connected and I have a strong signal, but when I try to use an app that needs a connection the app wont connect. The only thing that fixes it is turning wifi off and back on again. On top of that I noticed huge drains on my battery when this happens.
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same thing happens to me. then if I turn off my Wi-Fi sometimes to try and get a 3g connection it takes like 10-15 tries to get a data connection. And even sometimes when that happens I'll turn my Wi-Fi back on and my Wi-Fi acts buggy, doesn't connect... I'll have to try the airplane mode trick
I have the same problem. Changing the EPST setting as found from an Engadget Post:
HTC Thunderbolt 3G data problems solved?
By Myriam Joire posted Mar 30th 2011 7:43AM
Sort of fixed the problem. However, I rooted to Tesla Coil and now cannot use the "##778#" easter egg dialer anymore.
Just tried the Airplane mode and phone rebooted, doh. Again, after starting up WiFi, no 3G coverage.
...Related Post...
http://forum.xda-developers.com/showthread.php?t=1036851
No problems here. I use wifi 90% of the day. Although, strangly my router now shuts off its wifi signal ever since I bought this phone. I have to go into my router and setup the network again.
Sent from my rooted Thunderbolt with VirusROM AirborneTB. Xda premium
I was traveling overseas where there was no CDMA service but I brought my Fascinate and had it on airplane mode. However, I could not lock a GPS signal for the entire trip, even when standing in the middle of an empty field. I read on the dev forum something about GPS and NTP. DO you need a network connection to GPS lock on the Fascinate? Was running superclean 2.9.2 at the time.
I use mine off net fairly frequently. Typically with BackCountry Navigator. What app were you using?
I was using MapDroyd but even GPS Status couldnt lock it.
Airplane mode shuts everything off except for the phone. So the GPS chip was turned off and that is why you couldn't get a lock while over there.
drnihili said:
I use mine off net fairly frequently. Typically with BackCountry Navigator. What app were you using?
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Slight hijack. . .
How do you like BackCountry Navigator? I am planning a trip out west this summer with the family and thought this may be nice to have. It is worth the $10?
Damn thing is showing a town that's 200 miles away when I'm at my house its set to change based on location. I go to my friends house and it gets the right town. Vzw and google services are both turned on. GPS and wifi off. Any ideas what's causing this I'm located close to several towns so it randomly chooses between those but never 200miles even refreshed the widget a few times. At my friends house now and its picking up the town on in.
Sent from my SCH-I535 using Tapatalk 2
Does it need GPS to be on for a more accurate fix
debk said:
Does it need GPS to be on for a more accurate fix
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mine never updates my location with GPS on or not. The weather will update fine just not the location.
Sent from my SPH-L710 using xda premium
Are you using a signal booster? When I had Sprint I was using their airrave which used my high speed internet to somehow boost the cell signal, and my weather locations were from across the state...now with Verizon my locations have always been accurate. I have gps and Google location both turned on too.
Sent from my locked down sch-i535
On my Note 2 the last few weeks the internet has been lacking in a constant feed. It doesn't lose sync but I will be doing something and then it just stops. You can tell that there was a lapse in the data feed. Usually takes 15-30 seconds to right itself. Anyone else having this problem, it's starting to happen more and more.
Madelynn28 said:
On my Note 2 the last few weeks the internet has been lacking in a constant feed. It doesn't lose sync but I will be doing something and then it just stops. You can tell that there was a lapse in the data feed. Usually takes 15-30 seconds to right itself. Anyone else having this problem, it's starting to happen more and more.
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Is this on cellular or wifi ?
Ive seen this when using multiple wifi access points at home and signal weakens on one wifi network as it hops to another.
Also noticed similar behavior when I used a 5GHz network as my primary that also has the same AP name on 2.4GHz.
I never use wifi on my phone because I have unlimited data. Only time wifi comes on is when I tether. I think maybe my phone just might be bad.
EDITED: Are you sure your signal level is good? I've noticed in my ouse some rooms have poor 4G coverage and it takes a bit to kick down to 3G service..
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cjk2010 said:
EDITED: Are you sure your signal level is good? I've noticed in my ouse some rooms have poor 4G coverage and it takes a bit to kick down to 3G service..
Sent from my SCH-I605 using Tapatalk 2
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Signal level is great, But I just dropped it and broke the damn screen. So nevermind....
Anyone having issues with 3g data dropping or network always disconnecting, takes a while to connect
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I had that problem with my sprint m9. Had it for a week with no problem then suddenly no data connect. No 3g or LTE for a couple days. Just Wi-Fi. I took it to a local corporate store and the best tech there eventually swapped out the sim and it's been connecting since. She told me sometimes the cards are bad from the start. Of all the phone's I've had that was a first for me.
Hmmm, mine seemed spotty today. A couple times I showed good 3G or LTE signal, but couldn't get data through.
Toggling airplane mode seemed to help.
mingo2120 said:
Anyone having issues with 3g data dropping or network always disconnecting, takes a while to connect
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so i had the same issue and when i got the new OTA the other day which has a new radio I think the data issues are even worse..
Try a profile update. I activated my phone in a non-sprint area and got really terrible 3g and NO 4g in known LTE saturated areas. Once I returned to my hometown I updated the profile and PRL and I instantly got LTE and the spark logo.
ccs86 said:
Hmmm, mine seemed spotty today. A couple times I showed good 3G or LTE signal, but couldn't get data through.
Toggling airplane mode seemed to help.
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Yep I've had those issues since day 1. Occasionally the mobile data will disconnect, yet is switched on. Only toggling airplane will fix it.
m03sizlak said:
Yep I've had those issues since day 1. Occasionally the mobile data will disconnect, yet is switched on. Only toggling airplane will fix it.
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I'm having similar issues.
So far, I tracked it down to this...
If I am on WiFi and then switch off, it will connect to LTE. At that time, some items such as Mail, Facebook, talking to Google, etc. quit working. It just times out. However, I can still browse the web and perform other functions. It will work if I switch back to WiFi or 3G, but so far it appears that I have to restart the phone to get everything working under LTE at that point.
Can others confirm this?
ReproOne said:
I'm having similar issues.
So far, I tracked it down to this...
If I am on WiFi and then switch off, it will connect to LTE. At that time, some items such as Mail, Facebook, talking to Google, etc. quit working. It just times out. However, I can still browse the web and perform other functions. It will work if I switch back to WiFi or 3G, but so far it appears that I have to restart the phone to get everything working under LTE at that point.
Can others confirm this?
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im having some similar issues. ill lose connectivity on LTE but it wont be disconnected from the LTE network, but switching to 3g or wifi works...ive narrowed it down to when I have a weak LTE signal. My house has always had a weak signal and thats where i notice it the most, I compared with my m8 and the signal levels are the same and connected to the same tower yet the m8 will work while the m9 acts like theres no connection at all, If i go outside and get a slightly better signal the m9 will work great.
2k4mach said:
im having some similar issues. ill lose connectivity on LTE but it wont be disconnected from the LTE network, but switching to 3g or wifi works...ive narrowed it down to when I have a weak LTE signal. My house has always had a weak signal and thats where i notice it the most, I compared with my m8 and the signal levels are the same and connected to the same tower yet the m8 will work while the m9 acts like theres no connection at all, If i go outside and get a slightly better signal the m9 will work great.
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There is also a discussion about the same issue over on the Sprint Community forum: https://community.sprint.com/baw/thread/204027
I have come across this as well, it's usually when I use more than 4 GB of data over sprints network. I sent a message to sprint telling them their service is shotty at times, never heard anything back yet but haven't run into data connect issues (since then). Also I've heard you can complain about signal strength and if you put in the time (going to supervisor to supervisor) they will send you a device to boost your signal. Or you can just pay for the signal booster device. This is just my opinion and what I have heard, don't quote Bubba
2k4mach said:
im having some similar issues. ill lose connectivity on LTE but it wont be disconnected from the LTE network, but switching to 3g or wifi works...ive narrowed it down to when I have a weak LTE signal. My house has always had a weak signal and thats where i notice it the most, I compared with my m8 and the signal levels are the same and connected to the same tower yet the m8 will work while the m9 acts like theres no connection at all, If i go outside and get a slightly better signal the m9 will work great.
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my data drops numours times a day and its getting pretty annoying, the phone constantly tells me i have lte but nothing works, browser, facebook, pandora, snapchat. Toggling airplane mode does nothing same with turning mobile data off and back on, sometimes updating the profile will work but man its driving me crazy!
Definitely a radio issue. We need a radio update bc this is killing the battery as well.
BUBBA DUB'S said:
I have come across this as well, it's usually when I use more than 4 GB of data over sprints network. I sent a message to sprint telling them their service is shotty at times, never heard anything back yet but haven't run into data connect issues (since then). Also I've heard you can complain about signal strength and if you put in the time (going to supervisor to supervisor) they will send you a device to boost your signal. Or you can just pay for the signal booster device. This is just my opinion and what I have heard, don't quote Bubba
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The airave signal booster is 3G and voice, had 1 for 4 years, hasn't worked reliably for the past 2 years and with these issues its not gonna help when the phone is able to get and hold the lte signal.
2k4mach said:
The airave signal booster is 3G and voice, had 1 for 4 years, hasn't worked reliably for the past 2 years and with these issues its not gonna help when the phone is able to get and hold the lte signal.
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The issue is either hardware related, or possibly a radio handoff issue.
Has anyone swapped phones yet with a newer batch to see if it still occurs?
ReproOne said:
The issue is either hardware related, or possibly a radio handoff issue.
Has anyone swapped phones yet with a newer batch to see if it still occurs?
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Yup doesn't matter, had a 1st day release and also a 1st day store release. Both have the issue for me.
2k4mach said:
Yup doesn't matter, had a 1st day release and also a 1st day store release. Both have the issue for me.
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I'm constantly having the issue, and I've been advised to swap for a later release. My local stores are sold out, so I will advise once I have it swapped.
Any other possible solutions?
I did a swap myself and is not a hardware issues, I believe is the radio. I downloaded this signal check app to see what type of network connection is always on. I notice when connected on LTE, I have no problem. When it connects to 3g is where I have the issues especially indoors. It kinda tells me is connected in notification bar, but the network connection is stuck on 1xrtt.
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mingo2120 said:
I did a swap myself and is not a hardware issues, I believe is the radio. I downloaded this signal check app to see what type of network connection is always on. I notice when connected on LTE, I have no problem. When it connects to 3g is where I have the issues especially indoors. It kinda tells me is connected in notification bar, but the network connection is stuck on 1xrtt.
Sent from my 0PJA2 using XDA Free mobile app
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My problem, and what I have read from most others is on LTE. It works on 3G and WiFi.
Would this affect Hangouts messages from not coming through? If I'm not on WiFi, I'm on LTE, and message notifications won't come through when off of WiFi. They of course come in fine on WiFi....
It's weird...I was sitting at my desk and my phone was jumping back and forth between Sprint 25 and 41 every few seconds...I did the profile update and now I'm solidly on 25 steady.
I've also seen jumps to Verizon LTE which is sort of my blowing.
Hoping this also solves the issue in a spot near my house that I was dropping data completely where before I at least had a useable 3G signal.