Okay, well, I couldn't find the other thread discussing this topic, but it appears that Hasbro is in fact suing ASUS over the Transformer Prime name. The suit will come down to whether or not a "reasonable person" could be confused as to the source of the tablet because of the allegedly infringing material.
Here's a link: http://phandroid.com/2011/12/21/has...me/?utm_source=twitterfeed&utm_medium=twitter
Fascinating. This thing gets interestinger and interestinger every day...
To be honest I hope they win I think the name is cheesy and too long something short and sweet would have been much better.
wynand32 said:
Okay, well, I couldn't find the other thread discussing this topic, but it appears that Hasbro is in fact suing ASUS over the Transformer Prime name. The suit will come down to whether or not a "reasonable person" could be confused as to the source of the tablet because of the allegedly infringing material.
Here's a link: http://phandroid.com/2011/12/21/has...me/?utm_source=twitterfeed&utm_medium=twitter
Fascinating. This thing gets interestinger and interestinger every day...
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I dont' know if they have to prove that. We always thought that the asus tablet had a connection to transformer, and when the prime came out. There was no doubt that that's what asus was implying. And therefore this can tarnish their brand and they can sue.
There is no question that the ASUS Transformer Prime Android tablet is made by alien robots from a faroff planet -- or was it that the ASUS Transformer Prime is a new toy by Hasbro that sells at Target for $29.99?
No normal person in their right mind will be confused. Everyone knows the ASUS Transformer Prime is a fake iPad3.
Bye.
They should name the champagne "decepticon" and amethyst "autobot" lol
Why in the first place they didnt just name it Transform? Although Transformer prime is more catchy though?
nxp3 said:
I dont' know if they have to prove that. We always thought that the asus tablet had a connection to transformer, and when the prime came out. There was no doubt that that's what asus was implying. And therefore this can tarnish their brand and they can sue.
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Well, basically, consumer confusion as to the source of a product is the standard. How that's measured is a question, but in this case although there are similarities in the names, they're not exact, i.e., "Transformer Prime" is not really the same as Hasbro's usage, which is that "Optimus Prime" is one of many "Transformers." I'm not aware of any instance where ASUS, say, showed a picture of a robot "transforming" from one thing into another, or certainly not actual Hasbro Transformer images.
ASUS is selling a tablet, not a toy, with names that are similar but not exactly the same, in the same fonts and styles, with the same imagery, etc. They're not marketing in precisely the same channels (although similar, granted), not to the same people (i.e., not to children), and they're drawing no direct comparisons to Hasbro's properties. Rather, they're very much leaving it to the imagination of the consumer to make the distinction.
It'll be an interesting case.
and Asus can delay the stock again by using this reason!
Wasn't Vivid Entertainment suing someone else also. Was it HTC for naming a phone Vivid? Who won in that case or is it still pending. It may have the same outcome as Asus.
hihihehe said:
and Asus can delay the stock again by using this reason!
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I just hope I get mine before that happens... They will have to pry that thing from my cold, dead, lifeless hands before I send it back because they lost a damn lawsuit...
Asus sued by hasbro
Looks like hasbro finally decided to sue asus and might try to suspend sales on the prime......looks like it could add a further delay on the "delay" soo what do you guys think about this.(I am personally depressed)
http://androidandme.com/2011/12/news/lawsuits-galore-hasbro-sues-asus-over-transformer-prime-name/?utm_source=rss&utm_medium=rss&utm_campaign=lawsuits-galore-hasbro-sues-asus-over-transformer-prime-name#XpulseX
Sent from my Inspire 4G using XDA App
They won't suspend anything, IMO. I think Asus HAD to see this coming a long time ago and will be ready for a licensing deal.
I've been on both end of trademark lawsuits. Hasbro's got a pretty good case here. The one thing they'll have to answer is why they didn't respond to the launch of the original Transformer. Hopefully Asus lawyer's up with some decent talent. December sure has been a tough month for Asus.
BarryH_GEG said:
I've been on both end of trademark lawsuits. Hasbro's got a pretty good case here. The one thing they'll have to answer is why they didn't respond to the launch of the original Transformer. Hopefully Asus lawyer's up with some decent talent. December sure has been a tough month for Asus.
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because transformer isn't a big deal. now transformer prime... thats pretty stupid.
i think they kinda asked for it, so w/e its there fault.
So you think they'll partner up for that small thing
LOL! Hasbro has to do this in order to protect their intellectual rights but there is no chance of confusion toys and tablets. It'll go away or be settled with little impact.
Well given that the latest animated transformers tv show is "transformers prime" they may have a case.
Sent from my SAMSUNG-SGH-I897 using XDA App
"Transformers Prime"? That "s" could be problematic for Hasbro. And really, the fact that an Android tablet and kids cartoon have (close to) the same name doesn't constitute trademark infringement. It's not just the use of similar words that infringes, it's the likelihood of causing confusion in the market. I'm just not seeing it...
Consider this as well: it's even unlikely that ASUS would license the name for cross-marketing purposes, because I doubt ASUS would want the product so closely associated with a kid's franchise. That would hurt their prospects among businesses. And that too points out why this will be a tough case for Hasbro--these really are different markets.
Sent from my Transformer TF101 using Tapatalk
So what your saying is that the Tablet doesn't turn into a mini Optimus Prime... heck now I am disappointed. Get em Hasbro for confusing me on the fact that it is not a transformer!
EDIT:
On a serious note I saw this coming and made a little joke post about a week ago. Check it out here for the original:
http://forum.xda-developers.com/showthread.php?t=1387025
Frankly, I'm surprised it took Hasbro this long to even file a suit against them.
gmhl10 said:
Frankly, I'm surprised it took Hasbro this long to even file a suit against them.
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They probably waited for it to release, green asia had to pay license fees retroactively, vs them changing the name
Sent from my Galaxy S2
Related
who's cancelling? who's waiting for the next big thing? who thinks that the eee pad is still worth the wait?
i basically want you to pat me on the head and tell me everything's going to be ok. Even though its most likely going to be delayed, its still the tablet to get.
People overreacting..lmfao
Everything will be alright unless you feel like waiting till march-april at earliest for another new quad core. Probably more like may-june
Sent from my MB860 using XDA App
Thinking about just sticking with the TF101 that I already have, since there's really nothing wrong with it.
What I really need is a new phone to replace my OG Droid, but the Galaxy Nexus situation on Verizon is equally a mess and I'm kind of considering just getting a Droid RAZR instead. I'm pretty fed up with all these premature product announcements followed by indefinite setbacks.
OMG the sky is falling! Hide yo' kids, hide yo' wife! Ausus be raping airbody up in hea'
Some people crack me up. You guys need to chill out. There will not be a competitor to the prime for at least two months.
RussianMenace said:
OMG the sky is falling! Hide yo' kids, hide yo' wife! Ausus be raping airbody up in hea'
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yo dawg. that's my line. check the sig
Seriously... the Prime forum on here seems to be full of kids or something.
RJM77 said:
Seriously... the Prime forum on here seems to be full of kids or something.
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agree, seems that they just like to preorder and talk about new products. And after some weeks they start finding bad things and cancel there orders and wait for the next new super mega gadget that they can hype and preorder and then cancel.
That sort of people never buy anything, they just like to talk and show the world how smart and cool they are. They are just BIG trolls sitting in there rooms with dreams and fantasy and believe all that written on the Internet.
Asus Prime will be the best tablet for months.
First in the summer other manufacturers will have there products for sale not any sooner.
Phone vs Tablet - Late Binding
Here's my stance.
My OG Droid is on it's last legs (but still quite usable with CM7 on it). I have a few more months even. But I have my eye on the Galaxy Nexus, being released Dec 15 (maybe).
I had an Acer 10 tab, which I really liked, but returned to Costco because of microphone problems and seeming lack of Acer commitment to tablet space. So I decided to wait instead for TP. Currently have one on order from BB, release 12/18.
So my current scenario is to receive replacement tablet week of Dec 19-23, and hold off on phone for a couple of months.
But if the wifi problem with TP are serious, or BB surprises me with a delay, or there is a REALLY good deal on Galaxy Nexus, then I'll cancel TP order and do the phone first, tablet later.
I'll make the decision with more data in about a week. The trick now is not to fall in love with any scenario.
The people who cancel I bet will buy it when its in store.
its a daycare for kids here on this forum. Keeps em outta trouble.
tdrussell said:
There will not be a competitor to the prime for at least two months.
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This is probably realistic. I'm guessing from leaks there are at least two quad-core tablets well in to development that will be announced on January 10 at CES. To see them on the market 30 to 45 days later is plausible. Other than the Teg3 and dock there's nothing unusual about the Prime. Other manufacturers, most with more R&D resources, haven't been eating bon bons since Nvidia announced Teg3 and Asus starting making noise about wanting to be first to market with a quad-core tablet.
The dock is what interests me about the Prime, though: I'm interested in it because I think a device which can be closely integrated with a keyboard will be much more useful than a tablet alone. So I'm not changing my allegiance right now. If I didn't buy a Prime, I'd probably buy no tablet unless anyone else comes out with something equivalent.
Mithent said:
The dock is what interests me about the Prime, though: I'm interested in it because I think a device which can be closely integrated with a keyboard will be much more useful than a tablet alone. So I'm not changing my allegiance right now. If I didn't buy a Prime, I'd probably buy no tablet unless anyone else comes out with something equivalent.
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This works incredibly well and doubles as a protective case. You can also lay the keyboard flat and the case doubles as a stand. The Asus keyboard adds additional battery life but other then that it accomplishes the same function. It's very pricey though.
http://www.pcworld.com/businesscent...case_provides_good_typing_and_protection.html
Can someone give me an update...what is the bad news?
Sent from my Nexus One using XDA App
BarryH_GEG said:
This works incredibly well and doubles as a protective case. You can also lay the keyboard flat and the case doubles as a stand. The Asus keyboard adds additional battery life but other then that it accomplishes the same function. It's very pricey though.
http://www.pcworld.com/businesscent...case_provides_good_typing_and_protection.html
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No track pad, no extra battery, no extra ports... The TF dock is way better, IMO, and worth the $150 extra. I love my TF101 - wouldn't even consider buying anything but the Prime at this point.
DarsVaeda said:
Can someone give me an update...what is the bad news?
Sent from my Nexus One using XDA App
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Yea id like go know what the bad news is as well?
Sent from my EVO 3D w/ Tapatalk
xPSYCHOTRONx said:
Yea id like go know what the bad news is as well?
Sent from my EVO 3D w/ Tapatalk
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Basically it looks like the Transformer Prime is going to be delayed due to Wi-Fi issues, which several different sites pointed out. Still just a rumor though.
http://legadgeteer.com/asus-transformer-prime-delayed-until-after-christmas/1430
Danishswag said:
Basically it looks like the Transformer Prime is going to be delayed due to Wi-Fi issues, which several different sites pointed out. Still just a rumor though.
http://legadgeteer.com/asus-transformer-prime-delayed-until-after-christmas/1430
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That site your referenced is the 5th different site I have seen today that has referenced the Phandroid article as the basis of creating there article. I wish sites would actually try and find out if it is real or not by calling the company before they start spreading more rumors. Apparently 2 people on this site has called Asus and they still claim there is no delay and the Dec 19th date still applies for the US, but that's taking there word that they called and talked to knowledgeable reps on the phone.
xPSYCHOTRONx said:
Yea id like go know what the bad news is as well?
Sent from my EVO 3D w/ Tapatalk
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DarsVaeda said:
Can someone give me an update...what is the bad news?
Sent from my Nexus One using XDA App
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By bad news, I'm assuming (after reading the other threads) the OP meant:
The recent revelations that some review units to big review sites had WiFi strength issues (weak wifi connections). http://forum.xda-developers.com/showthread.php?t=1385391
While this is a confirmed issue in some test units, it has also been confirmed that other test units to other big review sites are NOT suffering this issue. The bad news is that there is a possibility the Prime shipment (OR availability) may be delayed until after the much "confirmed" date of the 19th so that Asus can fix this wifi issue. If this wifi issue is NOT in the hardware BUT in the software (is this related? http://forum.xda-developers.com/showthread.php?t=1384034 ), then there is the strong possibility that there may be nothing to worry about and that the 19th is the confirmed date (and thus no bad news).
A major Canadian retailer/seller (NCIX) has emailed buyers telling them that a hardware/related issue is prompting Asus to delay ALL shipments of the Prime until the issue is solved http://forum.xda-developers.com/showthread.php?t=1384870
A lot of people are viewing this as bad news, while others think this is simply NCIX giving a fake or typical marketing answer to make sure the buyers do not run off to the competition.
It seems majority (or all?) such news of cancellations due to hardware issue OR "confirmed" shipment delays have been based on those NCIX emails. No one knows for sure if what NCIX is saying is true, if it's something related only to NCIX shipments, or if the confusion behind the release dates is indeed because Asus is scrambling to fix the hardware issue WHILE making sure the retailers (at least BestBuy, Newegg, Gamestop, Amazon, etc in the US) do not open their big mouth about any Prime problems like NCIX did.
Check the Gamestop thread ( http://forum.xda-developers.com/showthread.php?t=1374761 ): people called yesterday and today, and they're getting more firm answers that the Tablet WILL be released on the 19th. I'm going to call Gamestop right now and find out the date I can pick it up (and will post in the Gamestop thread).
Online stores from my country date it mid January since it became available. No changes so far.
http://www.excaliberpc.com/610469/asus-eee-pad-transformer-prime.html
Here is a link that shows an online retailer posting to the prime has been discontinued. Also in newegg.com is no longer showing the prime at all for any search.
Sent from my Transformer Prime TF201 using Tapatalk
Randomhero180 said:
http://www.excaliberpc.com/610469/asus-eee-pad-transformer-prime.html
Here is a link that shows an online retailer posting to the prime has been discontinued. Also in newegg.com is no longer showing the prime at all for any search.
Sent from my Transformer Prime TF201 using Tapatalk
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Exactly why I posted what I posted earlier.
Click the link below for the conversation (it was posted before this thread).
http://forum.xda-developers.com/showthread.php?p=21349462#post21349462
that doesn't mean anything. just means Asus not giving them supplies anymore or might not have enough for them. Until Asus release official statement or a major tech site confirms it, its all rumoured. People are still ordering these online and still selling like crazy. Plus what is excaliberPC? some hole in da wall online outlet..lol. I'm sure someone will flame you for this SMH.
No reason to make duplicate threads when you have exact same one in QnA section. Iron Fist notified
wow
Office depot is still taking backorders.
Newegg shows the Prime as deactivated
http://www.newegg.com/Product/Product.aspx?Item=N82E16834230219
Summdumkid said:
Newegg shows the Prime as deactivated
http://www.newegg.com/Product/Product.aspx?Item=N82E16834230219
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Newegg tends to deactivate products when queue of orders is too high. Same thing happened with the AMD FX-8150 when it came out.
Feels like people want it to be discontinued ..? But why? So you flame and cry a little more? The prime is an awesome product and obviously asus wasn't prepared for the high demand.
Maybe there's a new build coming?
Ok, I asked them on their wall on Facebook if it really was being discontinued (the official ASUS page on Facebook) and this is what I got in reply:
ASUS
Nothing but false rumours. -Mark, ASUS
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This should put the rumours to rest, I think.
cm0901 said:
Maybe there's a new build coming?
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^^^ this !
I hope, I wish, and I pray that the current TF201 will be discontinued.
Like it or not, that's me.
It has design flaw, imperfection, admitted by ASUS, tested by users, what not.
New build would be better, change the back plate!
PS: If you bought one and happy, then it is GOOD for you. Keep it!
It will not be discontinued. My theory so far is that new devices will have the new backplate that was shown on new Transformer Prime at CES. This might also be why Amethyst Grey is widely available but Champagne Gold is not (especially in UK it is not available at all). Amethyst Grey was in production first, Champagne Gold went into production after Amethyst Grey and production was held back by them installing the new backplate.
I doubt that was actually the case, but it would make sense since that would explain why it is mentioned as discontinued, when in fact the only thing discontinued might be the current model.
The amount of returns due to defects and design flaws probably killed it. It would be nice to see Asus fullfill the remaining pre-orders with tf700.
I wonder how they will liquidate remaining tf201 inventory, can the sell it to Big Lots "as is, no warranty"?
For those who are happy with tf201, keep it and enjoy.
acidus. said:
It would be nice to see Asus fullfill the remaining pre-orders with tf700.
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You're funny...
No, really, you're hilarious.
I like mine and do not seem to suffer with any of the issues everyone keeps mentioning. Even my GPS in the back garden picked up 11 satalites within about 1 minute, not that I will ever use it anyway just thought I would test it.
And what I really like is the dock charges the tablet so as I only really use the dock to transport it (extra safety) it charges the tablet at the same time and I am talking about when it is not plugged in the wall. That just seemed a extra bonus that I never new about until I noticed the tablet seemed to have more battery evrytime I took it to work.
Who said they are receiving large amounts or devices returned? Lmfao. People are funny with no official source to back up that claim. As far as we know, these issues, aside form GPS, only affecting a small number of users. Most don't care or even realize device has GPS anyways. So i seriously doubt a large number of people returning them for that reason alone. PRIME will continue to be produced and sell out. THE demand outweighs the supply. Its still selling like crazy. ACCEPT the fact, Prime is here tl stay. GLAD my prime performs flawlessly for me, so I Will be keeping this mofo plus we already got root and overclocking n more. Prime is on a roll now and nothing can stop it!
pauls5s5s said:
I like mine and do not seem to suffer with any of the issues everyone keeps mentioning. Even my GPS in the back garden picked up 11 satalites within about 1 minute, not that I will ever use it anyway just thought I would test it.
And what I really like is the dock charges the tablet so as I only really use the dock to transport it (extra safety) it charges the tablet at the same time and I am talking about when it is not plugged in the wall. That just seemed a extra bonus that I never new about until I noticed the tablet seemed to have more battery evrytime I took it to work.
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You don't suffer from the issues mentioned b/c you haven't haven't used your Prime in the use cases others have (e.g., GPS while driving, wanting decent speeds via WiFi at a far distance from the router, streaming over Bluetooth audio while using the WiFi connection).
We'll, I get decent enough wifi and GPS on my prime, so I just hope they figure out the quality control issues. In fact, my wifi in this meta wifi murderingl building are like the (stronger signal) OG transformer, much better than my workstations Ethernet port tends to be.
Sent from my Transformer Prime TF201 using Tapatalk
acidus. said:
It would be nice to see Asus fullfill the remaining pre-orders with tf700.
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Okay, I'm going to whisper this. Maybe if I do people will finally get it:
THERE IS NO FREAKING TF700!!!! THERE WON'T BE A TF700 UNTIL JUNE, MAY AT THE EARLIEST!!! ASUS CANNOT REPLACE THE TF201 WITH THE TF700 BECAUSE IT DOESN'T YET EXIST OUTSIDE OF A FEW MOCKUPS SHOWN AT CES!!! AND THEY WON'T SIMPLY 'FULFILL REMAINING PRE-ORDERS' WITH THE TF700 BECAUSE IT'S A MORE EXPENSIVE PRODUCT AND NOT A DIRECT REPLACEMENT FOR THE TF201!!!
There. Glad I could stay calm.
demandarin said:
Who said they are receiving large amounts or devices returned? Lmfao.
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Have you read this forum? Try searching for "RMA"
I've had mine for a while now. I love it. I don't need GPS on a tablet (although one day I will regret saying that). I can understand why people are returning them though.
kristovaher said:
It will not be discontinued. My theory so far is that new devices will have the new backplate that was shown on new Transformer Prime at CES. This might also be why Amethyst Grey is widely available but Champagne Gold is not (especially in UK it is not available at all). Amethyst Grey was in production first, Champagne Gold went into production after Amethyst Grey and production was held back by them installing the new backplate.
I doubt that was actually the case, but it would make sense since that would explain why it is mentioned as discontinued, when in fact the only thing discontinued might be the current model.
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I didn't know the Amethyst ones were made before the Champagne models. Is this true for the keyboard docks as well. I want a Champagne dock to match my TP, but all I can find are Amethyst ones online.
They released this tablet knowing it had issues, they rushed this tablet to the market and most of us feel cheated! Where is the "Persistent Perfection"? It is their company motto! We need to do this to get them to realize their mistakes!
We can all agree that this tablet is plagued with issues, Big or Small; Noticeable or Not; Software or Hardware; Customer Support or Communication.
Known issues we need to stand up for! Whether you experience them or not!:
BLUETOOTH INCOMPATIBLE WITH WIFI!
WEAK/SLOW WIFI!
GPS NON FUNCTIONING!
SCREEN BLEED!
MELTING/OVERHEATING CHARGERS
UNKNOWN SERIAL #'s!
RANDOM LOCKUPS/REBOOTS!
LESS THAN ACCEPTABLE SUPPORT!
HORRIBLE QUALITY CONTROL!
TERRIBLE RMA EXPERIENCES!
DEAD PIXELS!
DUST UNDER YOUR SCREEN!
ETC!
Then to top it all off they are now dedicating all their resources to multiple new tablets (7000t 3000t, 3g prime, Memo, and the Padphone), instead of doing what is right and fixing the first one!
THE GOAL IS TO ATTACK UNTIL THEY RELEASE SOME SORT OF REPLACEMENT/REFUND/EXCHANGE PROGRAM!
We need YOU to Tweet, Comment, and Sign the Petition
AS MUCH AS POSSIBLE
Comment!
Comment their other pages!
Twitter!
Sign the Petition! ( I need someone to write up a really good petition letter that gets sent to 16 different emails each time someone signs the petition! PM me it and post in here!)
TWEET Something Along the Lines of THIS!
@Asus FIX OUR TABLETS! Where is the "Persistent Perfection"? Where is the Quality control? #transformerprime #liar http://bit.ly/xZseum
WE HAVE WON THIS WAR BEFORE!
I really hope you're trolling or you're a sad little dude...
clouds5 said:
I really hope you're trolling or you're a sad little dude...
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No this is serious!
The last operation worked! its getting us the boot loader unlock tool!
Is this the official kick off World?
Sent from my Transformer Prime TF201 using xda premium
You need to learn how to approach companies like asus on problems... this is just rude and disrespectful. I'm an "unhappy" customer but I'm not going to act like you.
ilostmypistons said:
Is this the official kick off World?
Sent from my Transformer Prime TF201 using xda premium
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HUH? lol?
This thread is not to be laughed at! just because you are not experiencing issues doesnt mean the first 150k primes sold are not!
Hyflex said:
You need to learn how to approach companies like asus on problems... this is just rude and disrespectful. I'm an "unhappy" customer but I'm not going to act like you.
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IT WORKED WITH THE BOOTLOADER!
You guys obviously where not here for that! got a response from asus within 48 hours
In some way I don't think it was mostly their falt but ours since we were already rushing them. They did delay the sales because of the quality but demand was to big on our side. People wanted the device knowing it had problems and now most of them are fighting that they didn't pay much attention to the tablet. Even though we wanted it the way it was....... But every body has their views.
How many people agree?
Sent from my Transformer Prime TF201 using xda premium (with problems but still love it)
Just wow, seriously, if you're not happy with your prime then return it, there are plenty of primes like mine that work perfectly.
Sent from my Transformer Prime TF201 using xda premium
JustinFields95 said:
Just wow, seriously, if you're not happy with your prime then return it, there are plenty of primes like mine that work perfectly.
Sent from my Transformer Prime TF201 using xda premium
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Shut up some of us are out of our return window! and are you not unhappy that they will be releasing versions with fixed GPS and other stuff!
The bootloader thing was completely different, this is way too far, and its worded like a spoiled teenage rant.
What really annoys me is that I see you "OP" genuinely trying to help bring these problems to light and get Asus to do the right thing and fix this debacle of a product. But instead I see trolls trollin your thread. Lame.
I applaud you for your outcry. This really needs Asus's FULL attention. Not just Gary and a few other employees. I have a feeling Asus is going to proceed with the release of the TF700t and leave the TF201 in the dust. If I was Asus I would carefully take a look at what went wrong with the TF201 and figure out how to fix it. Instead of releasing a new product. If these problems aren't fixed by Tuesday I am returning my Prime and dock and going with an iPad 3 or maybe a TF700t. Most likely an iPad 3. I really hope Asus comes through in the next 72 hours.
Try not to get upset with fellow TF201 owners. I guarantee their tone will change once the TF700t arrives with no problems. We are all on the same team.
Danny-B- said:
The bootloader thing was completely different, this is way too far, and its worded like a spoiled teenage rant.
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The bootloader was the same thing!
They had no right to LOCK something we purchased
It was not a cellphone purchased on contract!
This is unacceptable for a company as big as Asus to have this horrible of quality control!
Sky gunner thank you!
Where are the compesations given to other countries outside of the U.S.?
skygunner27 said:
Where are the compesations given to other countries outside of the U.S.?
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Idk but thank you so much
these guys do not see an undermining company like we do!
No problem. I am here to help.
I know that I have only been a member of this thread for a short while. But I have enjoyed/found most people here to be informitive and entertaining.
Not only is Asus causing me to second guess my 5th TF201 & dock purchase by way of a full refund return, they are alienating me from participating in this wonderful forum full of members with similar interests. After my 5th Prime I'm gone from XDA/Asus.
I really hope it doesn't come down to this.
Ok guys, i feel ya. It sucks getting a faulty product especially over and over. No argument there.
But these issues are only present in a small percentage of Primes. And most of them only apply to artificial situations. For instance wifi: I have a a ~16 Mbps connection. What if my wifi drops to 8 Mbps for some seconds while watching youtube? I wont even notice. So for 95% of Prime users those wifi "issues" dont exist. Me included even though i get pretty steady results.
Minor screen bleed is present on almost all IPS panels even your precious ipads (you should get one, they are perfect devices, will never have problems and last 100 years - sry irony took over ). And again, the only place you notice screen bleed is on startup screen or if your in complete darkness looking at a black page and turning IPS+ on.
So the amount of people that have gone through several primes is very very small. Even here on XDA most people dont experience these issues in a way that the device becomes less fun or even unusable.
By logic the amount of people that will sign this petition and send some spam mail will never be enough to actually achieve something. Sorry man
The bootloader thing was something completely different. Companies locking up bootloaders is something that affects every freakin Android user. So i'm pretty sure there were many people that didnt even plan on buying a prime signing that petition. The same way i have signed the HTC petition and will sign every single one about locking bootloaders of Android devices. Plus, i'm almost certain ASUS already planned it when the petition started.
Again it sucks buying and waiting for such a product and then having a faulty device. Happened to everyone once... But all you can do is, return it and hope for getting a working replacement. Buying another product, or waiting for the next Transformer model from ASUS.
And btw when i read TF700T will have no issues, all i can say is lol. Its like saying the world will end in 2012. Wait... Maybe the two things are linked in some higher plan we dont understand yet!!!??? I think i'm on to something here...
skygunner27 said:
No problem. I am here to help.
I know that I have only been a member of this thread for a short while. But I have enjoyed/found most people here to be informitive and entertaining.
Not only is Asus causing me to second guess my 5th TF201 & dock purchase by way of a full refund return, they are alienating me from participating in this wonderful forum full of members with similar interests. After my 5th Prime I'm gone from XDA/Asus.
I really hope it doesn't come down to this.
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Awhh We must have lost so many members to this section of the fourm when it first came out!
clouds5 said:
So the amount of people that have gone through several primes is very very small. Even here on XDA most people dont experience these issues in a way that the device becomes less fun or even unusable.
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I agree. Most of the TF201 returns I heard about from customer service at my local Bestbuy were transactions that resulted in a full refund not exchange. Most people would return and move on to iPad 3, TF700t etc......
Do you really believe that after this mess of a release Asus is gonna release another defective product? I don't think so. I'm sure Asus's legal department/engineering is working together to provide a "Asus Inspiring Innovation Persistent Perfection" product with the release of the TF700t.
While I'm not quite as zealous as the OP, I do feel that ASUS needs to address the issues listed above. They undoubtedly knew there were pretty severe engineering issues with the prime before release if not, then quite soon thereafter. The weak wifi and nonexistent GPS are unquestionable. The other QA problems are more or less expected
Sent from my MB855 using Tapatalk
So with all the new Asus tablets coming out, one could only wonder, When is Asus going to let us RMA our Primes to get a new back plate with the plastic top so the GPS and Wifi can work as it should? Any thoughts? I like the one on the new Infinity tablet. It still has the cool swirly metal look.
krispy521 said:
So with all the new Asus tablets coming out, one could only wonder, When is Asus going to let us RMA our Primes to get a new back plate with the plastic top so the GPS and Wifi can work as it should? Any thoughts? I like the one on the new Infinity tablet. It still has the cool swirly metal look.
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They won't be doing that for the TF201.
chamberc said:
They won't be doing that for the TF201.
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How do you know that info. Do you work for Asus or have some kind of inside knowledge?
Damage is done they aren't going to look back and fix everyone of the primes
Sent from my HTC Sensation Z710e using XDA App
krispy521 said:
How do you know that info. Do you work for Asus or have some kind of inside knowledge?
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Common sense!
Why make a new thread about this, there have been several on this BS nonsense. Wake up!
krispy521 said:
How do you know that info. Do you work for Asus or have some kind of inside knowledge?
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100% chance they're not replacing the backplate. The cost does not outweigh the PR. Been there done that...
You've got way less than 1% of owners for the total shipped units requesting such a fix.
The impact of perhaps making some subset of this 1% unhappy does not out-weigh the cost of replacement.
Doktaphex said:
Common sense!
Why make a new thread about this, there have been several on this BS nonsense. Wake up!
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Sorry I didn't know that new thread posting isn't allowed on xda????
Anyway, I was just wondering if Asus might want to do right by all the Prime owners since they have stated that the all metal plate is a problem with gps and wifi and the two new devices that where just announced have all plastic or a plastic strip/metal back plates.
Could it really be that expensive to replace it?
chamberc said:
100% chance they're not replacing the backplate. The cost does not outweigh the PR. Been there done that...
You've got way less than 1% of owners for the total shipped units requesting such a fix.
The impact of perhaps making some subset of this 1% unhappy does not out-weigh the cost of replacement.
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Personally, I think its more than 1%. So people may have a Prime that don't post on this website, but it seems that atleast 75% of the people with Primes that do post on this website have problems with either GPS or Wifi as a result of the all metal backplate.
krispy521 said:
Sorry I didn't know that new thread posting isn't allowed on xda????
Anyway, I was just wondering if Asus might want to do right by all the Prime owners since they have stated that the all metal plate is a problem with gps and wifi and the two new devices that where just announced have all plastic or a plastic strip/metal back plates.
Could it really be that expensive to replace it?
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Have you looked at the tear down videos of the prime? Some components are actually part of and attached to what you call the "backplate". What would the pogo plugs attach to with a window?
Shipping costs?
The fact that less than 1% have the problem OR are dissatisfied?
I think it would be a nice gesture from ASUS. It would certainly make you people who just love to slam ASUS think twice... It would also change the minds of people who might not buy ASUS again due to the blunders. Never underestimate the power of goodwill.
Moist said:
I think it would be a nice gesture from ASUS. It would certainly make you people who just love to slam ASUS think twice... It would also change the minds of people who might not buy ASUS again due to the blunders. Never underestimate the power of goodwill.
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Overall, I enjoy my Prime. However, I can say with 100% certainty that I will never be buying another Asus product ever again. The padfone and tablet they just announced sound awesome, but I didn't even bother looking at pictures and videos of them because they're from Asus, and I am done with this company.
A gesture of goodwill would certainly change my outlook, but as has already been said, it's just not economically viable for Asus. I hope I'm not the only customer they lose. I've never been so disappointed in a company.
The idea that this would be an easy and inexpensive fix for ASUS to implement presumes that there are no structural or other changes necessary to support a two-piece backplate. We have no idea what the inside of the TF700 looks like, nor how much retrofitting ASUS would need to do.
I don't think it's very likely, unfortunately.
i wonder if some 3rd party company can make one? i would pay for a back plate exchange. If it worked like its suppose to.
wow, haven't seen a thread like this before
nyijedi said:
Overall, I enjoy my Prime. However, I can say with 100% certainty that I will never be buying another Asus product ever again. The padfone and tablet they just announced sound awesome, but I didn't even bother looking at pictures and videos of them because they're from Asus, and I am done with this company.
A gesture of goodwill would certainly change my outlook, but as has already been said, it's just not economically viable for Asus. I hope I'm not the only customer they lose. I've never been so disappointed in a company.
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Why would you expect something from Asus? Did you or did you not have a opportunity to return the tablet?
Sent from my Transformer Prime TF201 using xda premium
grneyez said:
Why would you expect something from Asus? Did you or did you not have a opportunity to return the tablet?
Sent from my Transformer Prime TF201 using xda premium
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Re-read my post. Nowhere did I say I expected anything from Asus; I don't.
Cant we leave the bickering to Facebook?
Sent from my Transformer Prime TF201 using XDA Premium App
nyijedi said:
Re-read my post. Nowhere did I say I expected anything from Asus; I don't.
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Is not a gesture of good will expecting something? In all seriousness, if you are done with them then be done. Stop complaining about Asus. It seems you could of returned it and gotten something else and been happy.
Sent from my Transformer Prime TF201 using xda premium
Maybe they'll do it on case by case. We are the minority after all so it may not be that many overall.
nyijedi said:
Overall, I enjoy my Prime. However, I can say with 100% certainty that I will never be buying another Asus product ever again. The padfone and tablet they just announced sound awesome, but I didn't even bother looking at pictures and videos of them because they're from Asus, and I am done with this company.
A gesture of goodwill would certainly change my outlook, but as has already been said, it's just not economically viable for Asus. I hope I'm not the only customer they lose. I've never been so disappointed in a company.
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Click to collapse
So you enjoy the prime but wont buy another product from the company? That seems a bit harsh and dumb. If I had your attitude I wouldn't buy any LG products from now on. Considering how much of a problem the LG Optimus 3D has given me and they wouldn't even admit to the problems everyone is having and won't push out system updates in a timely fashion(Still stuck on froyo).
Honestly if you have problems with the device to a point you wouldn't want to buy anything from that company then don't use their products at all just sell/return it and move on.
First let me begin by saying, Asus got a lot of "new" customers because of the awesome features of the prime.
If I was Asus CEO I would stop building the prime "as is" and offer existing owners either a free trade-in voucher for the 300 or either a $500 credit towards the upcoming 700. I would forget about this dongle crap and fire the person who thought of it. I would replace the 200 back with the plastic (Only if it fixes the problems)
My reasons why:
1) The dongle didn't address the main problem and that is poor WFI reception.
2) The dongle while appreciated is ugly, it doesn't fit in existing car tablet holders etc.. Can you imagine if you bought a Lexus and the XM radio couldn't get reception and they told you to put this banana on top of your car. yes I compared to a Lexus because its a premium products compared to the competitors tablets.
3) I would be afraid to lose my new customers that I have gained. Let's face it would you seriously recommend this to a friend without telling them everything?
4) The 200 is a "good" product that is almost a great product. WFI/BLUETOOTH issues. Is simply unacceptable! That is the foundation of a good tablet.
In closing, while I appreciate Asus attempts to fix the problems, software updates, dongles etc. They have only done it with a band-aid and they need a surgeon. Please don't get me wrong I really do like the prime after 2x C10's and finally a C30 it is again good but not great.
Okay, just thought I would put that out there, your thoughts?
CF
Your complaints each have their own thread of people wanting to complain, I suggest you go there. I thought we were over this now that the 300 came out, guess not.
cvflowe said:
First let me begin by saying, Asus got a lot of "new" customers because of the awesome features of the prime.
If I was Asus CEO I would stop building the prime "as is" and offer existing owners either a free trade-in voucher for the 300 or either a $500 credit towards the upcoming 700. I would forget about this dongle crap and fire the person who thought of it. I would replace the 200 back with the plastic (Only if it fixes the problems)
My reasons why:
1) The dongle didn't address the main problem and that is poor WFI reception.
2) The dongle while appreciated is ugly, it doesn't fit in existing car tablet holders etc.. Can you imagine if you bought a Lexus and the XM radio couldn't get reception and they told you to put this banana on top of your car. yes I compared to a Lexus because its a premium products compared to the competitors tablets.
3) I would be afraid to lose my new customers that I have gained. Let's face it would you seriously recommend this to a friend without telling them everything?
4) The 200 is a "good" product that is almost a great product. WFI/BLUETOOTH issues. Is simply unacceptable! That is the foundation of a good tablet.
In closing, while I appreciate Asus attempts to fix the problems, software updates, dongles etc. They have only done it with a band-aid and they need a surgeon. Please don't get me wrong I really do like the prime after 2x C10's and finally a C30 it is again good but not great.
Okay, just thought I would put that out there, your thoughts?
CF
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e
And this is why you're not CEO. No CEO is stupid enough to give away money like that. If I was a shareholder, I'd beat you.
Sent from my Transformer Prime TF201
rorytmeadows said:
e
And this is why you're not CEO. No CEO is stupid enough to give away money like that. If I was a shareholder, I'd beat you.
Sent from my Transformer Prime TF201
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I'm sorry I forgot that I live in a free country and entitled to an opinion. I find it odd to be attacked by a New Yorker, go figure.
I'M simply saying that Asus made a good product that can be better. It seems to me they are making the same mistake that HP made years ago, they had all of these new and exciting innovations but was lacking in quality. Today they have been reduced to $65 printers, while Apple who makes quality products and can charge a premium buck.
Oh bye they way, Apple has recalled products make sure you check out there stock today, Jawbone has recently done it, and GM on the Chevy Volt.
I can go on and on, Again I post because Im entitled to.
CF
if i was able to buy a lexus i wouldnt navigate with a cheap ass tablet
Sent from my Inspire 4G using XDA
Hey i just felt like popping into another forum amd found this, i think your taking you dongle for granted as at least asus helps its customers,pop into the lg optimus 3D thread and see all the hate lg gets because of things like ghost calls and music stutters etc and w have had this for months aswell as being stuck on froyo for ages and promise gingerbread last year but only got it recently
Sent from my LG-P920 using xda premium
cvflowe said:
I'm sorry I forgot that I live in a free country and entitled to an opinion. I find it odd to be attacked by a New Yorker, go figure.
I'M simply saying that Asus made a good product that can be better. It seems to me they are making the same mistake that HP made years ago, they had all of these new and exciting innovations but was lacking in quality. Today they have been reduced to $65 printers, while Apple who makes quality products and can charge a premium buck.
Oh bye they way, Apple has recalled products make sure you check out there stock today, Jawbone has recently done it, and GM on the Chevy Volt.
I can go on and on, Again I post because Im entitled to.
CF
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Click to collapse
Of course you're entitled to your opinion, but this isn't the US, there's no First Amendment or anything of that sort here. Many have said similar things before, why not post in one of those rant threads rather than create a new one?
Also, what you're suggesting will get the CEO voted out in an EGM. No company has offered a free upgrade or a huge discount for an upgrade over an important feature that's not working up to par. If an important feature is entirely not working, then that's a different story. However, wifi still works, albeit with poorer range and speed, but that's not grounds to ask for a nearly free upgrade. Apple merely provided bumper cases for Antennagate which cost it next to nothing. You're asking Asus to shell out $300-$500 for hundreds of thousands of Prime owners. See the difference? Shareholders would dump Asus stock in a hurry if that happened. And that's also why you aren't the CEO.
cvflowe said:
If I was Asus CEO I would stop building the prime "as is" and offer existing owners either a free trade-in voucher for the 300 or either a $500 credit towards the upcoming 700.
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Click to collapse
I'm sorry what?! I would love to see you present your case in front of the Asus board of Directors.
Gentlemen, as we know, the Asus Prime's return rate falls well within the accepted percentage for our products. We also know that demand outstripped supply. Therefore, my suggestion is that we stop making it. Not only that but we'll offer people the chance of returning all 80,000 we've sold to-date and give them $500 towards the TF-700.
Asus only make around $80-100 profit on each Prime sold. Why would you ever think this would be a good business idea?!
cvflowe said:
I would forget about this dongle crap and fire the person who thought of it.
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Click to collapse
So Asus decide to adhere to their slogan of unrivalled customer care by addressing the GPS concerns. They offer a free dongle to cure the issue. And you'd respond by sacking the emplyees who you told to solve the problem.
Sorry, but... wow!
Mubble said:
Why would you ever think this would be a good business idea?
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OP never said this would be a good business idea. Obviously this is what would happen if a business man and a low level employee traded places for a day.
Sent from my Transformer Prime TF201 using Tapatalk 2
dilligaf said:
OP never said this would be a good business idea. Obviously this is what would happen if a business man and a low level employee traded places for a day.
Sent from my Transformer Prime TF201 using Tapatalk 2
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lol...I love when low level employees think that they could do the same as a CEO.
Sent from my Transformer Prime TF201
Wow, I'm amazed at the passion this post generated!
Really, I'm glad I am not CEO. today most desire for mammonism and a desire to please shareholders do not do what is right.
As a leader I was wondering if I missed something because some companies are offering refunds or exchanges for faulty products. Apple is currently doing it for bad WFI and yes, Asus is giving (in some cases), full refunds. Wouldn't a voucher be cheaper and a way of keeping your customer?
In closing, I do not take for granted what Asus has done. In fact, thank you Asus.
CF
cvflowe said:
Wow, I'm amazed at the passion this post generated!
Really, I'm glad I am not CEO. today most desire for mammonism and a desire to please shareholders do not do what is right.
As a leader I was wondering if I missed something because some companies are offering refunds or exchanges for faulty products. Apple is currently doing it for bad WFI and yes, Asus is giving (in some cases), full refunds. Wouldn't a voucher be cheaper and a way of keeping your customer?
In closing, I do not take for granted what Asus has done. In fact, thank you Asus.
CF
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Vouchers are pretty messy business as you have to make sure your major retailers are prepared to accept it. Just refunding cold hard cash is much simpler.
Sent from my Galaxy Nexus using Tapatalk 2
cvflowe said:
I'm sorry I forgot that I live in a free country and entitled to an opinion. I find it odd to be attacked by a New Yorker, go figure.
I'M simply saying that Asus made a good product that can be better. It seems to me they are making the same mistake that HP made years ago, they had all of these new and exciting innovations but was lacking in quality. Today they have been reduced to $65 printers, while Apple who makes quality products and can charge a premium buck.
Oh bye they way, Apple has recalled products make sure you check out there stock today, Jawbone has recently done it, and GM on the Chevy Volt.
I can go on and on, Again I post because Im entitled to.
CF
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Click to collapse
Nobody saying you can't have an opinion. We are just saying your opinion stinks.
Screwedupsmitty said:
Your complaints each have their own thread of people wanting to complain, I suggest you go there. I thought we were over this now that the 300 came out, guess not.
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Over it? The 300 being out does do anything to address the issues with our wifi/bt? Guess you were wrong....
Sent from my Transformer Prime TF201 using XDA
max1001 said:
Nobody saying you can't have an opinion. We are just saying your opinion stinks.
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Click to collapse
I'm saying his opinion does not.
Sent from my Transformer Prime TF201 using XDA
Well, since this is all hypothetical... if I am the CEO of Asus.. with the current situation, I would...
1. Stop all production of TF 201. Re-assign leftover materials to produce TF201 to Pad 300 & Infinity 700.
2. Focus all marketing and PR to Pad 300 & Infinity 700... & hope that one of these two products do well in sales & turn the media attention away from TF 201
3. Do not make a single comment about TF 201 (let it die on its own) & act as if TF 201 doesn't exist.
4. Few month/years down the road... blame Google/Nvidia for the piss poor performance of TF 201 (such as poor kernel, drivers.. whatever)... and recuperate some "image" from TF 201 experience/testing.
max1001 said:
Nobody saying you can't have an opinion. We are just saying your opinion stinks.
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lol
If everyone's opinion carried the same value, we'd have a terribly inefficient form of already inefficient-Communism.
Sent from my Transformer Prime TF201
newellj79 said:
Over it? The 300 being out does do anything to address the issues with our wifi/bt? Guess you were wrong....
Sent from my Transformer Prime TF201 using XDA
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Wifi/bt will always have issues. If your gonna be a smartass in your comments at least do a google search/read the previous posts that have stated this as well. Let me help you
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http://bit.ly/KrvgNC