phone broke ? need help - Galaxy S II Q&A, Help & Troubleshooting

Hi
I think my phone is a little broke,
It ran out battery last night so i put it on charge this morning.
was on charge by wall for 10 min to get some battery then swapped over to car when i was driving it turned off now when i try and charge it at work via a usb wire and cplug converter i just get the battery logo with the spining circle for a few seconds it flashes then goes off does this about 6 times then the screen just goes off and will not do anything
anyone know any fixes or has it gotta go to samsung ?
Thanks

Have you tried taking out the battery?
Please let us know if it starts working again.

tried that, its like its not getting the power it needs for thats first few seconds as the buttons at the bottom flash on then off again

With the phone OFF. Leave it charging for four hours using the supplied mains charger.

With the phone OFF do you see a picture of the battery showing how much charge you have when you plug the phone into the mains charger? How much charge does it show?

it comes up with the b attery with a circle logo init then turns off then comes back to that over and over again,
i dont have the proper charger on me just the usb wire and a plug to usb

Think getting somewhere, tried a mates battery that works fine, mates charger wont charge on my phone but will my battery in his, so i guess my micro usb port is broke :'(

Related

[Q] Atrix Not Powering Up

I let my battery die off this morning til I got home. I plugged it into the wall and tried to boot up. I got the green light to flash but then nothing. I pulled the battery out and even left it charging for a few hours. Still, the phone does not power up. The green light turns on for a bit and then off. I haven't done any mods to the phone...
Any idea what is going on? Or perhaps how I can fix this? Any help would be great.
Weird. I had it plugged in my Energizer Ps3 controller stand (it has two usb outputs) which was giving me the issue before. I finally plugged it in to the wall and it boot up fine. I guess the PS3 stand may be faulty...
busydoinnothin said:
I let my battery die off this morning til I got home. I plugged it into the wall and tried to boot up. I got the green light to flash but then nothing. I pulled the battery out and even left it charging for a few hours. Still, the phone does not power up. The green light turns on for a bit and then off. I haven't done any mods to the phone...
Any idea what is going on? Or perhaps how I can fix this? Any help would be great.
Click to expand...
Click to collapse
Use the charger that came with your phone.
If you do a google search, you will see that the droid x and droid 2 also have this same issue.
next time it happens, pull the batter and SD card. wait a minute or two, put in the sdcard and battery, then plug in the WALL charger. It will power on the phone and boot it up.
has happend to me twice - so now i just never turn off my phone rebooting it is also touch n go to be honest... the phone is sooo sensitive!
The phone's not sensitive...it requires an 800mA charger (0.8A). If you connect it to something less it doesn't have enough power to charge the device. If you let it sit long enough it *WILL* charge it...but it'll probably take a day to have enough juice to start up. If you let the battery drain completely it usually won't turn on until there's like 15% or more battery charged. Charging 15% battery on a 400mA charger (which could very well be the level your PS3 charging stand outputs) would probably take like 7 hours.
Thanks for the info, everyone!
I'm sorry for the bump, but this has happened to my mother's Atrix that I gave her just 2 days ago.
She found it turned off, wouldn't power. I figured it wasn't charged so I'm trying to charge it on the wall adapter that it came with but no green light. I've put it on my laptop and the green light appears.
It's not turning on though...can someone reassure me that if the light turns on, it WILL power eventually?
Same problem here
Lancered said:
I'm sorry for the bump, but this has happened to my mother's Atrix that I gave her just 2 days ago.
She found it turned off, wouldn't power. I figured it wasn't charged so I'm trying to charge it on the wall adapter that it came with but no green light. I've put it on my laptop and the green light appears.
It's not turning on though...can someone reassure me that if the light turns on, it WILL power eventually?
Click to expand...
Click to collapse
hello man, i have the same problem you have, did you find out something useful???

[Q] Dead Photon won't charge? (SOLVED)

Yesterday I let my phone die (low battery > powering down) and it stayed dead for 30 or so minutes. I plugged it into my wall charger and nothing happened. It didn't boot up, and there was no LED light.
I plugged it into USB and got a WHITE light, but it didn't charge. Even if I remove the battery I still get the white light when it's on USB.
I tried leaving my phone on the wall charger overnight, nothing happened.
I left it on USB for 4 hours, still nothing happened.
To sum it up:
Plug it into wall charger: Nothing happens, no LED
Plug it into wall charger with battery in: White LED
Plug it into wall charger with battery out: White LED
Nothing will charge it. I tried 2 USB cables and 3 wall chargers. I know they all work because I also used them to charge my replacement phone.
Returning to Sprint is NOT an option (I live in Canada)
What can I do to fix this?? The phone is less than 2 months old
MooseV2 said:
Yesterday I let my phone die (low battery > powering down) and it stayed dead for 30 or so minutes. I plugged it into my wall charger and nothing happened. It didn't boot up, and there was no LED light.
I plugged it into USB and got a WHITE light, but it didn't charge. Even if I remove the battery I still get the white light when it's on USB.
I tried leaving my phone on the wall charger overnight, nothing happened.
I left it on USB for 4 hours, still nothing happened.
To sum it up:
Plug it into wall charger: Nothing happens, no LED
Plug it into wall charger with battery in: White LED
Plug it into wall charger with battery out: White LED
Nothing will charge it. I tried 2 USB cables and 3 wall chargers. I know they all work because I also used them to charge my replacement phone.
Returning to Sprint is NOT an option (I live in Canada)
What can I do to fix this?? The phone is less than 2 months old
Click to expand...
Click to collapse
Your battery has been drained out completely.so you will need to boost up your battery.either connect your battery to a compatible battery charger or do following step
take one of your usb cable and cut it. you will get four wires. you will need red wire and black wire. Take out the photon's battery and connect the red wire to (+)positive terminal and black wire to (-)negative terminal of the battery as indicated on the battery.now connect it to your wall charger and let it charge for 15-20 min and after charging insert the battery in your photon and charge like normal.
Huge thanks! Worked great, my Photon is back up and running! I stripped the cable I had from an old audio player and connected it like you said (the (+) and (-) are the outermost terminals).
I'm going to invest in a standalone wall charger for the battery now, as well as tell Tasker to turn off my phone at a reasonable 10% battery so it doesn't completely die.
Thanks again for the help!
deepak251146 said:
Your battery has been drained out completely.so you will need to boost up your battery.either connect your battery to a compatible battery charger or do following step
take one of your usb cable and cut it. you will get four wires. you will need red wire and black wire. Take out the photon's battery and connect the red wire to (+)positive terminal and black wire to (-)negative terminal of the battery as indicated on the battery.now connect it to your wall charger and let it charge for 15-20 min and after charging insert the battery in your photon and charge like normal.
Click to expand...
Click to collapse
thanks man... your post has been real help for my photon...
k4trozz said:
thanks man... your post has been real help for my photon...
Click to expand...
Click to collapse
Proud that it helped..
But remember not to overcharge your battery with this method this is only for boosting the battery. don't charge for more than 15-20 min.
having a very similar problem as op but...
Hey wuddup fellas,
I'm a long time lurker, first time poster. Well, never really had to until now. Anyways, Im having a VERY similar problem as the OP but with the difference that my white LED only comes on for a short amount of time when connected via usb, maybe a couple mins max. Not to mention, for some reason, the white LED only comes on when connected to a specific usb port... I got 3 on my laptop (1 on left, 2 on right) and it only comes on when attached to the 1 on the left.
Lead up to failure: I was on texting when the 5% low battery pop up showed itself. I usually get 10mins before it dies so I didnt sweat it. Then, a few mins later it died. Ok, np, I'll just connect the charger wait a sec and we'll be good to go... Guess again, when I plugged in the charger, the charging indicator didnt come on, which I thought weird. Maybe its super dead, I'll just wait a few mins and it should be able to turn on... Nope, nada. So, I pop in the extra battery I got... Same thing happens to that one! Now I'm at a loss.
I read a few forum posts around the interwebs that sound along the same lines of whats going on with my phone. This post turns out to be the closest, so I try and jump start my batteries... Again, nada. Another post says I need to charge the battery out of the phone. So, I Amazon a standalone charger for the batteries. Throw one on the new charger, battery is completely dead, takes a few hours for it to charge. Throw the newly charged battery in the phone... nothing. Charge and throw the 2nd one in... Again, NOTHING!
Now the white led wont come on anymore. Which I guess it wouldnt need to cause the batteries are fully charged. But now I got no clue where to go... please if someone has any insight, i'd greatly appreciate it.
I can only charge from the car charger a very old laptop and by computer if a hdmi monitor is pluged in to the photon.
The laptop has a dead cmos battery so it sites at the hit F1.
Sent from my MB855 using xda premium
k4trozz said:
thanks man... your post has been real help for my photon...
Click to expand...
Click to collapse
Same problem, charged with wire, but after that when i put battery back no usb connection and does not charge with AC adapter
deepak251146 said:
Your battery has been drained out completely.so you will need to boost up your battery.either connect your battery to a compatible battery charger or do following step
take one of your usb cable and cut it. you will get four wires. you will need red wire and black wire. Take out the photon's battery and connect the red wire to (+)positive terminal and black wire to (-)negative terminal of the battery as indicated on the battery.now connect it to your wall charger and let it charge for 15-20 min and after charging insert the battery in your photon and charge like normal.
Click to expand...
Click to collapse
Sorry to wake up this thread, but I'm having a similar problem and tried the wire method. When I plug into the computer I get the same white light, but I also get the white light when I plug into the wall. After trying with the wire, I plugged into the computer and pressed the power button. The light turned green, but the screen still didn't come on.
do you have spare battery from any other mobile.just take it and connect two wire + and - to the spare battery then other end to the photon phone pins using crocodile clips with same + and - symbol just double check before connecting don't connect reverse only connect to two pins then try to turn on and post your reply..
Motorola Photon Q, Dead. Fixed easy
I did as some suggested above, but without removing the battery. After removing the back, I just unscrewed the (+) and (-) screws on the battery, lifted up the battery tab, then clipped small alligator jumpers directly onto the battery tabs. I connected a power source of 4.35v until the battery read 3.77v, then removed the power. Then I started charging it with the standard wall charger and it powered up -- now working great.

[Q] Battery problem Venue

Hi to all
Hope that somebody will be able to help me. The battery on my Venue was completely drained last night during a phone call and the phone shut down. I connected the charger, waited for 30 minutes and tried switching it on, but all I got was the info on the screen is a pic of battery with 0% in it. I tried charging it overnight, connecting it to a computer, but nothing happened, each time I try to switch it on, I get that info (battery 0%).
The battery was ok, I was using it for two whole days before it drained so much that it shut down. I have no custom ROM installed, everything is completely from the factory. I tried taking the battery out, SIM card out, SD card out, no luck. Never had my battery completely drained before, so I can't say if this would happen before. Battery worked perfectly until now.
Found an info that it might be due to the battery protection circuit...? Unfortunately, can not take it/send it to Dell as I bought it in US, and I'm in Europe now. Any idea of what I could do? I would really appreciate it...
Thanx!
Ok, here I am, not to jinx it, but I think I resolved it. I tried switching on the phone again, but with no success. Then I tried entering the setup menu (or whatever it's called) by pressing 'volume down' key and on/off switch, in which I succeeded and saw the setup screen. I DID NOT TOUCH OR CHANGED ANYTHING, just left it like that, connected to the wall outlet charger for a few minutes. After the screen shut down on itself, I took out the battery (after unplugging it from the wall outlet) and put it back after a couple of minutes. Then I plugged the phone in the USB slot of my computer and left it like that for 15 minutes. I tried switching it on again and it worked - the battery was on 3% and the status was 'charging'. Now it's on 51% and 'charging'.
I hope that is the end of the problem, I will never let the battery drain out completely again. Just to be on the safe side, I ordered another battery from dell.com.
Hope this helps someone.
hi you, my V had that problem too, i shutdown phone, connect the adapter, icon battery show on the screen and wait 15 minutes then hold on power button, everything will be ok
i also had a problem charging with the wall adapter when i switched to custom rom (cm7) for 2 days but after 2 days it started charging from the wall adapter..
Thanks a lot people here
This helped me a lot
My dell was 0% when it switiched off automatically
I connected to wall charger in the night
Till morning it was 0%
I read above
But all I did was connected it to USB slot in PC
and left for 10 mins
Then started it
And it went on
No such problem has arised for me till now.
Actually im using samsung galaxy y's wall charger!As i had that in my room, and both uses same charger, i didnt change it and kept dell charger in the box only!
Though using data cable of dell for pc
Wall charger takes 2hrs max to charge the venue fully.

[Q] damaged usb port?

Hi all,
I wanted to give my z2 a quick charge on the way to the hospital today and i noticed after about 20 mins i noticed that the charging light wasn't on any more, it was to start with.
I ran it down to 0% it shut down and doesn't seem to charge via the usb port, the red light will come on for 5 mins or so but then nothing. when i tap the power button the screen shows me one bar on the battery but not charging icon.
I have a magnetic charger and so far do get the charging icon and a constant red led. It always takes a long time to charge via the magnetic port so I will leave it for a while but was wondering if this had happened to anyone else.
The phone wasn't moved or banged around in the car, it was fixed when it was charging otherwise I would say it was damaged.
The phone is 5 months old and has always been well taken care of.... really hoping i don't have a brick!
When it powers off it goes into emergancy power mode for a while
Leave it plugged in for about 40 mins, if it doesnt give any response at all then wait sometime ive read some peoples devices took a couple hours to wait
If it doesnt give any life then you will have to contact sony mobile repair centre
Thanks! I got it to 68% using the magnetic charger going to clean the USB port and give it another go

XPERIA Z2 D6502 Charging problem

Hello,
Im having problem with charging My xperia z2
Recently I tried using magnetic charger for first time but it wasn't charging at all and phone started getting more heat so I removed it and got back to USB normal charging but now its not working as usual... when I connect usb charger phone showing charging symbol and red light on but its not charging at all, turned off phone and tried charging while phone off still same ..getting red light on and charging bar in the middle of screen and phone stuck on same percentage and goes down slowly even it keeps screen on charging bar after I unplug the charger !?!
I tried hard reset using power button and vol+ afew times some of the tries worked and phone charged normally but after i plug the usb charger again problem gets back ... so i keep resetting phone many times till i get lucky and charge normally
Also tried factory reset and flashing new stock ... still same
I don't know but i have feel that magnetic port causing problems for battery even i didn't use magnetic charger again
and i read somewhere it might be possible to disable magnetic port?
any idea?
help would be appreciated
any help?
When you connected the magnetic charger first time, have you connected it in the correct way? If it is connected upside down, it ll cause serious issues..
LikeTh3DON said, you probably connected your magnetic charger in the wrong side. I've done the same with my D6503, and I have the same issue. I already looked to change the battery, nothing change, it's a chip on the motherboard I think.
Look on that thread, some users have the same issue, no solution so far:
http://forum.xda-developers.com/showthread.php?t=2745786&page=3
If you can, use sony's usb cable and charger, or a usb port on your laptop, don't know if it's related, but my phone charge easier with those. If it's the same issue than mine, your phone will charge to 85-90% and the screen will constantly goes on. When it happen unplug your phone or it will heat a lot without charging.
Same thing accidently done with me.now phone dsnt charging with megnatic cable(charging on and off regularly) nd with USB its have same problem when battery % reaches above 90.
Please give me solution..
Is that repair is available for this issue?
shafez1 said:
Hello,
Im having problem with charging My xperia z2
Recently I tried using magnetic charger for first time but it wasn't charging at all and phone started getting more heat so I removed it and got back to USB normal charging but now its not working as usual... when I connect usb charger phone showing charging symbol and red light on but its not charging at all, turned off phone and tried charging while phone off still same ..getting red light on and charging bar in the middle of screen and phone stuck on same percentage and goes down slowly even it keeps screen on charging bar after I unplug the charger !?!
I tried hard reset using power button and vol+ afew times some of the tries worked and phone charged normally but after i plug the usb charger again problem gets back ... so i keep resetting phone many times till i get lucky and charge normally
Also tried factory reset and flashing new stock ... still same
I don't know but i have feel that magnetic port causing problems for battery even i didn't use magnetic charger again
and i read somewhere it might be possible to disable magnetic port?
any idea?
help would be appreciated
Click to expand...
Click to collapse
Hey,
I haven't necessarily got a solution for your problem but thought I can offer you my opinion. I've used solely the magnetic charger for nearly a year as my USB port has clean snapped off from my logic board. The whole time I've not had an issue, the only time the device heats is during intensive games or/whilst charging.
I know that people have had issues with the magnetic charging port in the past, it's a relatively easy fix, however, will involve opening the device and stripping out a lot of the parts to get to the ribbon.... up to you what you want to do.
Guess I should ask the obvious, have you tried different cabled/ chargers etc?? the fault could potentially lie with the cables if they've been damaged/frayed.

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