Display won't turn off after OTA update - AT&T Samsung Galaxy S II SGH-I777

Updated yesterday (12/21) and found that my phone battery was draining fast. Handset got very warm in my holster.
This morning I noticed that the display would never go blank unless forced by tapping the power button. It would dim but not blank out.
This problem did not exist prior to the OTA update.
Any ideas?

If your 100% stock and haven't done any mods to your phone, I would call up or go into an att store and tell em their sh**** update made your phone turn onto a hand warmer :-\
Sent from my SAMSUNG-SGH-I777 using xda premium

Coreym said:
If your 100% stock and haven't done any mods to your phone, I would call up or go into an att store and tell em their sh**** update made your phone turn onto a hand warmer :-\
from my SAMSUNG-SGH-I777 using xda premium
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That's a good idea. Wished I still lived in Michigan. It would be a feature then.

mmarquis said:
That's a good idea. Wished I still lived in Michigan. It would be a feature then.
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Click to collapse
Lol
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Started working -- don't know why exactly
Coreym said:
Lol
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OK. Kinda weird, but this is computer stuff.
Changed a bunch of wall papers back and forth. Reset default launcher (was Launcher Pro) to TouchWiz. No help. Randomly turned on/off various Display settings. No joy.
Let it sit for a while and all of sudden it started working OK in TouchWiz. Restarted Launcher Pro and still working. Set my favorite live wall paper and it is still working OK.
Oh weLL

Sweet. Weird indeed. Might have just had an app acting funky keeping screen awake. Anyway glad its working correctly!
Sent from my SAMSUNG-SGH-I777 using xda premium

what's your screen time out time set to?

omgabunny said:
what's your screen time out time set to?
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I've changed it around several times to no avail. Then it started working for some reason. Oh well.

I am having this same issue. I pulled the battery and it worked for two days and acted up again. I rebooted the phone and now its working again. Very annoying.... also noticed after ota update.

Has to be some kind of app that prevents the display from turning off. Try searching through your app list and see which apps have those permissions.

Related

Does your EVO 3d turn off?

My phone turned off today but it only happened once. I remember my original EVO used to turn off all the time.
Sent from my PG86100 using XDA App
jesusballer91 said:
My phone turned off today but it only happened once. I remember my original EVO used to turn off all the time.
Sent from my PG86100 using XDA App
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No. take it back. Not once on my Evo4g stock and not once on my 3D. Just imagine how bad it will get when you start overclocking it...
...and if you don't start overclocking it, well, wtf? You wanna underclock it just to keep it from fruitloops?
Take it back.
jesusballer91 said:
My phone turned off today but it only happened once. I remember my original EVO used to turn off all the time.
Sent from my PG86100 using XDA App
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By turn off do you mean random reboot?
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Yea I looked up at the tv and when I looked down it had the green HTC logo with white background but I don't remember if it booted up fast or not
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Mine straight up shut off once. I just chalked it up to being upside down in my pocket tho
My Samsung Moment did that all the time, but no thats not normal and Id say take it back. Neither my E4g or E3d has ever done that.
I got it from best buy so I'm going to take it back tomorrow but someone told its better to take it to sprint is this true?
Sent from my PG86100 using XDA App
Mine went back to Sprint today for a few strange issues, including random reboots. This was the first time I had exchanged a phone, it was quick and easy.
Sent from my PG86100 using XDA App
mine is doing that :O brand new. this was the problem i first had with my evog. so this sucks......... a lot
I should be able to take out back to either one i think. I hope they replaced it and not send out for repair
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jesusballer91 said:
My phone turned off today but it only happened once. I remember my original EVO used to turn off all the time.
Sent from my PG86100 using XDA App
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Click to collapse
Mine turns off all the time, You just have to hold the power button for a couple of seconds and it asks power off and you press it and off it goes
Matstarr said:
Mine turns off all the time, You just have to hold the power button for a couple of seconds and it asks power off and you press it and off it goes
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Click to collapse
funny? anti-joke?
Reboot? Yes.
I did a hard reset after 4 days of it happening and it didn't reset for a while then it started happening again randomly. Like I could have the phone charging while not using it then a reset. It even happened to me while I was actually talking on the phone. I dunno why it's happening. It has to be the software coming in conflict with some app. I mean it's not a root or bypass method out that would cause damage to the OS. Maybe I should contact Sprint tomorrow about it.
Well, I called Sprint after I got another random reboot this afternoon. The rep connected me to order support and they're sending me a new replacement with a return kit to send this one back. So if you're having this problem, contact Sprint ASAP.
Mention to them that you did a hard reset to avoid going to a Sprint store. They won't replace it at the store if you purchased it online.
I just went to best buy and they replaced mine so I'm happy
Sent from my PG86100 using XDA App
Sort of on the same line, seems like sometimes a brief power button tap will bring up the shutdown menu, instead of putting the phone to sleep recently. Been watching it debating about returning it for a different phone. That happening to anyone else too?
weidnerj said:
Sort of on the same line, seems like sometimes a brief power button tap will bring up the shutdown menu, instead of putting the phone to sleep recently. Been watching it debating about returning it for a different phone. That happening to anyone else too?
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Click to collapse
No but I would definitely return it and get another one that doesn't do that
Sent from my PG86100 using XDA App
This happened to me with my first phone. Random reboots, like 15 the first night I had the phone. Took it right back to the sprint store and swapped it out. New phone not one single random reboot.
Ok, I've had the replacement for 3 days now and I just got my first random reboot. I wasn't using it at the time. Just charging.
jesusballer91 said:
Yea I looked up at the tv and when I looked down it had the green HTC logo with white background but I don't remember if it booted up fast or not
Sent from my PG86100 using XDA App
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that may have just been sense restarting.

Phone not restarting correctly!

I don't know if this affects anyone else but I have noticed that on more than one occation that if I hold down the power button and click restart phone that the phone will power down but will not reboot. I have to manually power it back on. Not a huge deal but wanted to see if this is happening to anyone else.
yup, has happened to me as well.
Same here, IDK why.
Been broke since day 1 for me..
Sent from my PG86100 using XDA Premium App
Mine works sporadically. Grrrrrr
Sent from my PG86100 using XDA App
Same here hopefully an update for some of the minor bugs will come soon.
Sent from my PG86100 using XDA Premium App
Took phone to Sprint
Same here along with heating checked list said was part of list to replace gave me new phone this morning
Sorry, working as it should here. Must be some app you fellas installed.
Mines worked fine, every time.
Mine just stays off as well.
Mines never worked. Did factory reset with no luck. Would this be a good enough reason to get an exchange without a restocking fee??
Sent from my PG86100 using XDA Premium App
Not sure could have something to do with fast boot and certain apps
If you don't have an Evo3d well you don't have an Evo3d
Ok I just restarted again and it worked...
Sent from my E3D using Tapatalk
Same here. Since day 1. Also my brother evo too.
Sometimes it works sometimes it doesn't. I also have wiped my phone.
Sent from my PG86100 using XDA App
It's happened twice today.. This and touchscreen issues I'm pretty sure will be fixed with update coming.
I also get the touch screen issue. It only works on someplaces of the screen.
rockky said:
It's happened twice today.. This and touchscreen issues I'm pretty sure will be fixed with update coming.
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Sent from my PG86100 using XDA App
I exchanged mine because of this issue. Haven't had it since.

[Q] Does your Note flash on and off quicky at midnight?

I have a Rogers Galaxy Note, rooted, but running stock.
Every night, at exactly midnight, it flashes on and off very quickly.
Is anyone else experiencing this?
Nope
Sent from my SAMSUNG-SGH-I717 using XDA
YES
I do not know, I'm always sleeping at midnight. In the words of Bette Davis "Gettin' old ain't fer sissies!"
I'm usually up around midnight and I have not seen this. I'm on an AT&T Note though.
Your Note is possessed lol
Sent from my SAMSUNG-SGH-I717 using xda premium
^ lols
Nope no midnight reboots for me
Sent from my Galaxy Nexus using xda premium
Ghosts.... scary
Sent from my Liberty using XDA App
Nope
Sent from the TermiNOTEr!
What rom are u using? Maybe flash a different ron to see if a software issue. Or do a factory reset.
Sent from the TermiNOTEr!
I'm running the default stock Rogers rom.
If you're on the east coast, midnight is coming up. Check it. To test, just have your phone locked and screen off at midnight, and watch it. It doesn't reboot.. just flashes on and off quickly.
It's quite possible there is an app I have installed that is doing this, so tonight I plan on checking it with logcat. I'll report my findings afterward (PST).
You sure its not notifying you something but I would go with the posses idea. I see dead people comes to mind.
Your phone is visiting reddit without your knowledge
Sent from my SGH-I717R using XDA
madman604 said:
Your phone is visiting reddit without your knowledge
Sent from my SGH-I717R using XDA
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Is that why I wake up with so many downvotes? Damn him and his ghost phone!
Sent from my SAMSUNG-SGH-I717 using XDA
doh! i was coding and forgot to plug in and check logcat. tune in tomorrow. sorry.
Its probably some app scheduled to do something at midnight over your wifi.
I know my Captivate used to do the same thing, any time the wifi was used, the screen would turn on briefly (less than a second) and turn off the screen while doing whatever it was doing over the wifi (like Beyondpod when it went to update my podcasts, the screen blinked on/off, then immediately after the screen turned off, it started checking for new episodes and downloading).
So it's either APOD, or it's my system. Those are the only two culprits. I'll uninstall APOD and report back tomorrow.

Keeps restarting and viberating

Any idea why all the sudden the galaxy note will randomly shut off completly and I have to use the power button to power it back on, sometimes it will sit there and viberate and I have to pull the battery. Its running stock ics. And YES ITS THE att note. I'm sending this with my international note
Sent from my GT-N7000 using xda premium
They pushed official ics to att note??? If not then its not stock ics :s
Sent from my SGH-I717D using Tapatalk
hyelton said:
Any idea why all the sudden the galaxy note will randomly shut off completly and I have to use the power button to power it back on, sometimes it will sit there and viberate and I have to pull the battery. Its running stock ics. And YES ITS THE att note. I'm sending this with my international note
Sent from my GT-N7000 using xda premium
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I've been getting the problem a few days ago. It will randomly turn back on however it seems to not want to turn on. Using my backup phone atm...
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djxcee said:
I've been getting the problem a few days ago. It will randomly turn back on however it seems to not want to turn on. Using my backup phone atm...
Sent from my MB865 using xda premium
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Try a reset or reflash the rom your using. Ice hasn't been released yet officially for the note so you must be on one of the leaks. Try reflashing
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nthknd said:
Try a reset or reflash the rom your using. Ice hasn't been released yet officially for the note so you must be on one of the leaks. Try reflashing
Sent from my SAMSUNG-SGH-I717 using xda premium
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Problem is the phone automatically turns off in 10 secs every time even in download mode. I'll keep trying hopefully it will stick. Thanks for the tip though.
Sent from my MB865 using xda premium
djxcee said:
Problem is the phone automatically turns off in 10 secs every time even in download mode. I'll keep trying hopefully it will stick. Thanks for the tip though.
Sent from my MB865 using xda premi
Wow that's a new one in me. I thought read someplace that certain roms react this way if the battery get to low and you have to go into cwm and do a cache wipe I think. Sorry that all I got .
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If phone is turning off in download mode I doubt it is the ROM installed. Have you tried swapping batteries?
Also the issue seems to ONLY HAPPEN WHEN MOVING THE PHONE! SO I dont think Its a doftware issue. I tried changing battries same issue. It stayed on all NIGHT last night. Then when I go to touch it this morning it restarts.
Sent from my GT-N7000 using xda premium
also ment to add the power button is acting weird like presses ive never made
hyelton said:
Also the issue seems to ONLY HAPPEN WHEN MOVING THE PHONE! SO I dont think Its a doftware issue. I tried changing battries same issue. It stayed on all NIGHT last night. Then when I go to touch it this morning it restarts.
Sent from my GT-N7000 using xda premium
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How about if you leave the charger plugged in? Hopefully you can get the opportunity to get it restored to stock and have it exchanged under warranty.
Edit: stuck power button maybe?
Agoattamer said:
How about if you leave the charger plugged in? Hopefully you can get the opportunity to get it restored to stock and have it exchanged under warranty.
Edit: stuck power button maybe?
Click to expand...
Click to collapse
It does it with charger too. But ONLY really does it while moving it
I CANT get it to even turn on now, It will viberate and show samsung and then shut off
I can get it into download mode for a sec and it will flash and turn off
The power button got mashed a little too hard.
If its store bought, its a warranty issue.
If its Craigslist or ebay you have to pull the whole thing apart and reseat the silver button in the case correctly and reassemble.
I've come across a few phones that have this defect.
Hey Ranger, notice you spend a lot of time in what I call the "trenches" in the Q&A and Gen sections providing assistance and guidance. Where I like to hang out and since I have the Note now...and still providing to the Infuse 4G community...
You seem to be a resourceful individual, sir.
Thanks Ranger!
I was just checking out your Bio -- impressive.
rangercaptain said:
I was just checking out your Bio -- impressive.
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my wat?!?!
naa don't be sir...not worth the checking or impressiveness....
i just make lots and will continue to make them...mistakes...LOL
Thank you sir.
btw you impress me with your assistance in the threads, sir :good:
Maybe one of your cables inside is loose and disconnects when you move it? I would either take your phone apart yourself or take it to a shop to get it checked.
Sent from my GT-I9100 using xda app-developers app
It was bought over the phone in march, Im gonna call warrenty and deal with them tommrow, Cause last year when I had to call them the phone I had at the time would not turn on and they were telling me I needed to reset it lol
Lorenzinoo said:
Maybe one of your cables inside is loose and disconnects when you move it? I would either take your phone apart yourself or take it to a shop to get it checked.
Sent from my GT-I9100 using xda app-developers app
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but if the warranty is valid...I would not do this...well maybe I would, yea I prob would...LOL
but use the warranty road....
bigjoe2675 said:
but if the warranty is valid...I would not do this...well maybe I would, yea I prob would...LOL
but use the warranty road....
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Click to collapse
Yea, Im gonna go the warranty route. But Im afraid cause it has ICS on it, But I can keep it in download mode long enough to odin back to stock
hyelton said:
Yea, Im gonna go the warranty route. But Im afraid cause it has ICS on it, But I can keep it in download mode long enough to odin back to stock
Click to expand...
Click to collapse
ok if you can keep it long enough to odin have you tried that...and kill all, see if still restarting and vib...or if it keeps vibrating put it in your pocket...LOL
kidding there...
but yes I would odin and if you can do the count...

svoice down?

So I guess I do not kno how svoice works but it doesn't seem to be working for me anymore....
I tried "what's the weather like for today" it correctly shows the question, however takes a long time to process and comes back to say " no weather results, sorry"
Anyone else experiencing issues with svoice...I already tried deleting its data and restarting app no luck. it can do web searches but no weather at all
Iconianoob11 said:
So I guess I do not kno how svoice works but it doesn't seem to be working for me anymore....
I tried "what's the weather like for today" it correctly shows the question, however takes a long time to process and comes back to say " no weather results, sorry"
Anyone else experiencing issues with svoice...I already tried deleting its data and restarting app no luck. it can do web searches but no weather at all
Click to expand...
Click to collapse
Same issue on my dad's and my s3.
Sent from my SCH-I535 using xda app-developers app
Same issue here, sprint.
Sent from my GalaxyS3
blissid said:
Same issue here, sprint.
Sent from my GalaxyS3
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speedfreak228 said:
Same issue on my dad's and my s3.
Sent from my SCH-I535 using xda app-developers app
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Did it just start for you guys today too? I dint have this happened before today.. thinking something was wrong led me to factory resets, reboots
same problem here (tmobile GS3). it worked yesterday morning then it quit working sometimes yesterday afternoon and its still not working. i wondering whats going on. i thought i was the only one having issues since i just rooted my phone lol
Haha okay scared me. Thought I broke my s voice. I couldn't get any online results..
Must be something server related for s voice.
Sent from my SCH-I535 using xda premium
Well at least I'm not the only one lol. Thought my phone was jacked up or Verizon lol
Sent from my SCH-I535 using xda app-developers app
s10shane said:
same problem here (tmobile GS3). it worked yesterday morning then it quit working sometimes yesterday afternoon and its still not working. i wondering whats going on. i thought i was the only one having issues since i just rooted my phone lol
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Click to collapse
Well at least sounds like I'm def not alone... I will stop resetting things on my end.... wondering what's happened too...
Svoice is terrible nonetheless, It delays the home button (disable svoice and see the difference) it laggs way behind siri and has very limited capabilities. It would be adequate if you can use it when the phone is locked and can be used via headset. The major delay on the home button is a deal breaker itself to me
Down? Hasn't it always been "down"? Hahaha.
Iconianoob11 said:
Did it just start for you guys today too? I dint have this happened before today.. thinking something was wrong led me to factory resets, reboots
Click to expand...
Click to collapse
The first time I tried to get the weather from svoice was about a week ago with no problem. So I assume this is a network problem most likely that will be fixed on their end.
Sent from my GalaxyS3
So ive been working on setting my phone back to how it was before I went ahead and reset everything thinking voice broke....I just gave voice another try seems to be back up...I will continue testing into tomorrow will update with what I find...
Iconianoob11 said:
So ive been working on setting my phone back to how it was before I went ahead and reset everything thinking voice broke....I just gave voice another try seems to be back up...I will continue testing into tomorrow will update with what I find...
Click to expand...
Click to collapse
Nvm down again...
Iconianoob11 said:
Nvm down again...
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By resetting it, do you mean you went back to unrooted? Or just a stock rom?
By the way I'm running Bean's Custom Stock Rom on VZW and it's not working. I'm guessing it's just a server issue with the activation of so many new GS3's
In advance of the Olympics, Sammy has been doing all sorts of network maintance.
Yesterday all the TV services were down.
Is this only affecting Verizon devices?
Could it be related to the updates surrounding the Siri debacle?
I highly doubt it's from the number of activations.
Sent from my SCH-I535 using xda premium
T3hBraveBoss said:
Svoice is terrible nonetheless, It delays the home button (disable svoice and see the difference) it laggs way behind siri and has very limited capabilities. It would be adequate if you can use it when the phone is locked and can be used via headset. The major delay on the home button is a deal breaker itself to me
Click to expand...
Click to collapse
In my opinion, S Voice isn't terrible but it is behind Siri.
To have the home button respond faster just uncheck the 'launch S Voice by double clicking the home key' in the settings. You can also use S Voice when the phone is locked. Setup Wake up commands and you're set.
Sent from my SAMSUNG-SGH-I727 using xda premium
Rickinsav said:
Is this only affecting Verizon devices?
Could it be related to the updates surrounding the Siri debacle?
I highly doubt it's from the number of activations.
Sent from my SCH-I535 using xda premium
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Click to collapse
I'm on tmo and I do think someone said att too.
kthung said:
By resetting it, do you mean you went back to unrooted? Or just a stock rom?
By the way I'm running Bean's Custom Stock Rom on VZW and it's not working. I'm guessing it's just a server issue with the activation of so many new GS3's
Click to expand...
Click to collapse
Resetting meaning factory stock.mine is not rooted. Hope it's temporary.
servers either on maintenance or simply too flooded by too many users trying to use s voice at the same time. mines been intermittent since yesterday
Sent from my SGH-T999V using xda app-developers app

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