[Q] Need help fixing my Thunderbolt Please! (Rooted) - Thunderbolt Q&A, Help & Troubleshooting

Hi all. i'm having trouble finding a specific thread to help me solve my problem. (I'm not too good with rooting, and should have not messed with it in the first place!)
Anyways let's get to my problems:
So I needed to take my phone to the Verizon Store, and without thinking went straight to the Factory Reset thing. Now everytime I try booting up my phone it gets stuck on the custom bootup screen and freezes during part of the animation and just stays there.
I have read things that say try going into hboot and doing recovery, but all's it asks me to do is update, then has me reboot. It doesn't update anything as it still does the same exact thing.
My question is, can someone please help guide me through the process of returning my Thunderbolt back to STOCK. I really am unsure of what I need to download, and where I need to put things, and what I need to name them etc: Clearly I need to think twice before rooting my phone again.
Also when I go to plug my Thunderbolt into my computer via USB my computer cannot recognize the device, any suggestions why?
Thanks so much! Really really need help!

First off all it sounds like you have a pg05img.zip file on the root of the sdcard. Only way to remove it now is pulling the sdcard out and putting it in a conputer and deleting that file. Then you should be able to boot and/or get into recovery.
If that's not the case then i don't know what's preventing you from getting into recovery. Although, just a factory reset should not have caused this anyway.
Sent from my ADR6400L using Tapatalk

mini2215 said:
Hi all. i'm having trouble finding a specific thread to help me solve my problem. (I'm not too good with rooting, and should have not messed with it in the first place!)
Anyways let's get to my problems:
So I needed to take my phone to the Verizon Store, and without thinking went straight to the Factory Reset thing. Now everytime I try booting up my phone it gets stuck on the custom bootup screen and freezes during part of the animation and just stays there.
I have read things that say try going into hboot and doing recovery, but all's it asks me to do is update, then has me reboot. It doesn't update anything as it still does the same exact thing.
My question is, can someone please help guide me through the process of returning my Thunderbolt back to STOCK. I really am unsure of what I need to download, and where I need to put things, and what I need to name them etc: Clearly I need to think twice before rooting my phone again.
Also when I go to plug my Thunderbolt into my computer via USB my computer cannot recognize the device, any suggestions why?
Thanks so much! Really really need help!
Click to expand...
Click to collapse
How did you initially Root your device? I assume revo since so many have now. Like mentioned above make sure you check your sdcard and ensure there is no PG05IMG.zip on it. After you have checked your sdcard for that file and deleted it, or maybe it is not there try to get into recovery.
Pull your battery out and then hold Volume down + power. Where does that get you? Hopefully you made a nandroid of your device after you rooted. If you followed a guide that was most definitely recommended. If this takes you to recovery just do a restore.
If you get restored there are some very good guides that Google will lead you to on how to unroot and return to stock.

1Sorry for the super late response, I'm going to try everyone's advice now, thanks so much for the help!

a factory reset will not unroot the phone. If your going back to stock, you have to unroot it. If you bring it to verizon rooted, they may deny you service...
as stated above, just search google or here for instructions how to return to full stock

Related

[Q] Atrix 4G won't start up or install from recovery

After countless hours of research, I decided to unlock my bootloader and to root my Motorola Atrix 4G. With success, I was happy to have everything working and installed the Darkside Custom Rom. I let a friend borrow my phone, and they saw the AT&T system update and they decided to install it. They bring back the phone and the system update has finished and was installing. The phone powers off and starts to install the update. 10% into the install, it stops, and I got the little green droid man with the /!\ behind him. I take out my battery, place it back in after 30seconds. It powers on, boots up, powers off and tries to load the update again. I restart it, but this time quickly going into RomManager and starting it up in Recovery Mode. I go to restore the phone using the file I backed up from the TitaniumBackUp app, everything backs up except the system. I plug my phone into my laptop, and everything is in the folder. I performed a system/factory reset, downloaded the last Gingerbread update, but nothing helps. Anything I try to load it says "Installation aborted". No matter if it's the original update or a ROM I download. Looking up other forums, I notice others that have downloaded the Darkside ROM have had the same; if not similar issues. I apologize for the length of this message, but I wanted to put in as much detail as I could so you know exactly what the issue is. I look forward to hearing from someone, and thank you in advance!!!
You probably need to sbf it back to a stock ROM and start over. I had a similar problem when I first got my Atrix and the AT&T update first came out. I had already rooted it and didn't unlock the bootloader yet. It tried to update and bricked the phone. Got AT&T to give me another though as I had just got the thing.
nickdeal said:
You probably need to sbf it back to a stock ROM and start over. I had a similar problem when I first got my Atrix and the AT&T update first came out. I had already rooted it and didn't unlock the bootloader yet. It tried to update and bricked the phone. Got AT&T to give me another though as I had just got the thing.
Click to expand...
Click to collapse
Thanks a ton! How would I go about doing that?
You need to download motorola RSD app to you computer. Search XDA for stock firmwares and download one. You will then need to use the button combo to get in to RSD. Connect the phone to your computer and make sure it recognizes. I had an issue where one of my laptops would not recognize the phone for anything. I had to use a different laptop. Once it's done you should be back to stock. The bootloader should be unlocked still. Just root and flash your ROM of choice.
Sent from my MB860 using XDA App

[Q] Stuck in boot cycle...not a wcdma problem

I Have restorted to being the noob that signs up to ask a question...The other day I was driving (pre-root) and I look down to notice my phone had power cycled on its own. I thought it would come back one, boy I was wrong....
It spiralled into endless boot cycle. It would at first reboot get to the 4g screen and then back to the htc...over and over. I was able to get into Hboot, and atempt to do a factory reset that didnt help because it became a endless reboot that way as well.
Now before any of you say "why dont you warranty replace the phone" Im a VZW agent, alas we dont have a warranty on our phones when it comes to our concessions lines...
Now, at that point I said enough is enough and I delved into the world of rooting. I self taught everything within a few hours. I had my phone unlocked and ready to go. I picked Ineffabile (http://forum.xda-developers.com/showthread.php?t=1420513) to use as a rom, I followed the procedure to a T it installed correctly, but then when it came back on everything seemed to work fine...for about 5 minutes and then it happened agian a power cycle all over again. and again...and again. It now comes on works for about 5mins and then reboots.
Im at a complete loss at this point I have gone back into the SD card and deleted the ph98 file etc.... I just dont know what to do. I need this phone to work.
Any help is appreciated Thank you so much!
I know you said it's not the wcdma problem but will your phone stay booted with the back cover off?
Else I'd ruu back to stock. Could try the different radios and see if it helps.
If you want to try the older radios and are on the OTA you'll have to hexedit you mainver. There's a guide if you look.
older radios? Im still new to this so I applogize...
A couple weeks ago there was an OTA (over the air update) that updated the radios - what controls the calls part of your phone and can affect reception and other stuff, I don't know everything it does. So if you wanted to try the older ones there's a thread somewhere, I think by con247, that has the older ones.
Here's a couple guides to help you get familiar with rooting stuff:
http://androidforums.com/evo-3d-all-things-root/389787-beginners-guide-rooting-android-devices.html
http://androidforums.com/evo-4g-all-things-root/129648-quick-intro-rooting-those-new-rooting.html
You can try flashing the kernel again. Sometimes bootlooping is a kernel issue, although it doesn't seem to be the cause of your situation.
How about insurance? Do you have that? Can you still get it?
feralicious said:
A couple weeks ago there was an OTA (over the air update) that updated the radios - what controls the calls part of your phone and can affect reception and other stuff, I don't know everything it does. So if you wanted to try the older ones there's a thread somewhere, I think by con247, that has the older ones.
You can try flashing the kernel again. Sometimes bootlooping is a kernel issue, although it doesn't seem to be the cause of your situation.
How about insurance? Do you have that? Can you still get it?
Click to expand...
Click to collapse
I dont have insurance =/ and cant get it either. Im trying to find the radios, and what kernal should I be flashing? because I cannot find the one that should match the rom im using.
What I dont understand is why the phone powers on, works for a few moments like nothing is wrong what so ever. Then freezes and reboots.
Oh, there's a new way of packing a ROM with a script that then installs the kernel so I guess it's all together now on Ineffabilis. Here's a link to the MikMik forum where they still have the stock rooted kernel as a separate download:
http://themikmik.com/showthread.php...-Beats-Tweaks-2-01-605-11&p=164906#post164906
Just take off the part of the name before PH98IMG.zip, put it on your external sd card. Do a battery pull, then reboot into bootloader by holding volume down + power. It will flash it and I think reboot. Then delete the PHzip file after that.
Don't know if it will help...
Oh... when you flashed Ineffabilis, did you restore any data from a backup? If yes, try flashing again and not restoring any data, just set up everything again manually. Also, if you restored any data from another phone's backup that could have caused problems. Basically you don't want to restore data from a different ROM.
feralicious said:
Oh, there's a new way of packing a ROM with a script that then installs the kernel so I guess it's all together now on Ineffabilis. Here's a link to the MikMik forum where they still have the stock rooted kernel as a separate download:
Just take off the part of the name before PH98IMG.zip, put it on your external sd card. Do a battery pull, then reboot into bootloader by holding volume down + power. It will flash it and I think reboot. Then delete the PHzip file after that.
Don't know if it will help...
Oh... when you flashed Ineffabilis, did you restore any data from a backup? If yes, try flashing again and not restoring any data, just set up everything again manually. Also, if you restored any data from another phone's backup that could have caused problems. Basically you don't want to restore data from a different ROM.
Click to expand...
Click to collapse
This is a clean SD card, and I didnt create a backup because I couldnt get the phone past Hboot when it was doing boot cycles previous to the root. I re-ruu'd right now. And im starting from scratch. I used clockwork before, Im trying amon ra now.

[Q] Unexpected Brick

About a month ago I rooted a HTC EVO 4G LTE, installed the recovery with touch screen and Cyanogenmod nighties.
It worked great, including tethering on Sprint.
Last week an update to latest Cyanogenmod was made. Phone worked normally, until today when screen stopped responding completely (physical buttons were working), including after rebooting. On a second reboot phone was stuck on a boot loop.
Went into bootloader mode and tried to go to recovery. It would boot loop again. Noted that it said UNLOCKED S-ON (I thought it was supposed to be S-OFF). I tried flashing the boot.img from latest Cyanogenmod. Nothing. Tried reseting from the menu. Tried more things. Nothing worked. So I downloaded and used the latest version of RUU after fastboot oem lock. RUU was successful (no error, phone no longer displays HTC developer message), however it's still stuck on the boot loop. I thought RUU would restore it completely.
What am I missing?
Read here
http://forum.xda-developers.com/showthread.php?t=2084633
And here
http://forum.xda-developers.com/showthread.php?t=2097150
#Root-Hack_Mod*Always=SG3
I followed the instructions.
Then I tried all RUU that I had and always got Error 140.
Finally, found in a rooting pack RUU_JEWEL_CL_JB_45_S_Sprint_WWE_3.15.651.16_Radio_1.12.11.1119_NV_2.87_003_25007_release_299302_signed.exe which worked to restore.
However, the phone is still in the same state. What do I do?
How long did you give the phone to boot.? Also did you flash the firmware zip after you relocked your boot loader?
#Root-Hack_Mod*Always=SG3
Phone is RELOCKED.
What I did:
Code:
fastboot oem rebootRUU
fastboot erase cache
fastboot flash zip jewel_jb_ota_firmware.zip
Then used that RUU to restore. After this I left the phone without touching it for about ten minutes, but it keeps restarting (never passes booting stage).
Try this. Remove your sd. Then back up all your data. Then format it threw your PC and return it to factory defaults. Then put it back in your phone and redo the steps. Also were did you get the ruu your using from ?? Also if that fails to work look here
http://forum.xda-developers.com/showthread.php?t=2045935
And try the firmware zip with the stock recovery. Then run the ruu. Hope this helps.
#Root-Hack_Mod*Always=SG3
Does it matter if the SD is in?
So, I took out the SD card, repeated those three steps and I should use RUU again.
The RUU is from 3.15_RUU_PLUS_ROOT.zip.
I'm going to try again now with no SD.
Same result after trying without SD card. Also I did flashboot flash zip
Code:
PJ75IMG_3.15.651.6-firmware.zip
from the link you provided without help.
PepeJones said:
Does it matter if the SD is in?
So, I took out the SD card, repeated those three steps and I should use RUU again.
The RUU is from 3.15_RUU_PLUS_ROOT.zip.
I'm going to try again now with no SD.
Click to expand...
Click to collapse
Yes the sd card should be in your phone. Also your trying to go back to stock so using the ruu that's stock with root might be the issue given your phones current state. I'll try and find you just the stock ruu with no root, unless you have one or if you know were one is download it and run it. Also when I posted about the SD card you were only supposed to remove it to "back up your data" and then "format" it. After you have formatted it then place it back into your phone. I'm not aware of any potential issues with running a ruu without the SD card being in the phone, however I would strongly suggest always running the ruu with the SD in the phone. Its what I've always done. Also make sure that your battery is over 75%. And did you flash the one with the stock recovery? There are several firmware zips on that thread but the one with the stock recovery is the one I suggested you try. And I'm not sure what the "without help" post is about. I'll help you as much as I can and I'm sure if I don't reply to you right away that there are more than enough knowledgeable members in this forum to help you as well. Take in mind that phones are so easy to screw up but it might take some time to get it back up and running. But troubleshooting is all part of the process.
#Root-Hack_Mod*Always=SG3
I'll try it again with the SD card in the phone. No, the RUU I'm using it's in a pack for rooting and updating. I don't think it's modified at all. I don't even think RUU can be altered and signed anyway. I'll search for another RUU again.
Yes, the one that I flashed is
Code:
PJ75IMG - Firmware zip with hBoot and stock recovery (signature intact)
http://d-h.st/sKO (MD5: 0d8f9d65e29c1c824654bf88b9438f15)
and I had enough battery. (It was supposed to be without luck not without help).
So, I'll flash the above mentioned PJ75IMG, then use the RUU (I'll search for one that's in no pack, but I'm confident it's not altered) - all this with the SD card inside.
Thanks for your help.
laie1472 said:
Yes the sd card should be in your phone. Also your trying to go back to stock so using the ruu that's stock with root might be the issue given your phones current state. I'll try and find you just the stock ruu with no root, unless you have one or if you know were one is download it and run it. Also when I posted about the SD card you were only supposed to remove it to "back up your data" and then "format" it. After you have formatted it then place it back into your phone. I'm not aware of any potential issues with running a ruu without the SD card being in the phone, however I would strongly suggest always running the ruu with the SD in the phone. Its what I've always done. Also make sure that your battery is over 75%. And did you flash the one with the stock recovery? There are several firmware zips on that thread but the one with the stock recovery is the one I suggested you try. And I'm not sure what the "without help" post is about. I'll help you as much as I can and I'm sure if I don't reply to you right away that there are more than enough knowledgeable members in this forum to help you as well. Take in mind that phones are so easy to screw up but it might take some time to get it back up and running. But troubleshooting is all part of the process.
#Root-Hack_Mod*Always=SG3
Click to expand...
Click to collapse
PepeJones said:
I'll try it again with the SD card in the phone. No, the RUU I'm using it's in a pack for rooting and updating. I don't think it's modified at all. I don't even think RUU can be altered and signed anyway. I'll search for another RUU again.
Yes, the one that I flashed is
Code:
PJ75IMG - Firmware zip with hBoot and stock recovery (signature intact)
http://d-h.st/sKO (MD5: 0d8f9d65e29c1c824654bf88b9438f15)
and I had enough battery. (It was supposed to be without luck not without help).
So, I'll flash the above mentioned PJ75IMG, then use the RUU (I'll search for one that's in no pack, but I'm confident it's not altered) - all this with the SD card inside.
Thanks for your help.
Click to expand...
Click to collapse
You can't flash a PJ75IMG.zip unless you are S-OFF and the file you posted above is not an RUU it's just the updated firmware
It didn't work.
So I followed the steps from this link.
After using HTCDev to unlock the phone and I try to open RabiesShot, it reboots the phone but it's not able to connect. Sometimes the phone goes in a loop, sometimes the phone boots (it did boot twice). However, even when it booted, the screen didn't work at all, which is the original problem.
Right now the phone is ON but the only thing that works is the power and volume buttons (screen and soft buttons do not work). I've also noticed the phone reboots alone.
Any ideas left?
(This is my friend's phone. Anyway, I'll convince anyone to stay away from HTC. Nexus is so much better than this...)
Its not the phone its the user. I've never heard of a phone hacking itself. So usually the fault is the owner of the device and not the device itself. And In this case I'd say its user error. Also I'm lost as in what your doing at the moment. I thought you were trying to go back to stock? Now you post says your basically trying to obtain s-off. If this is the case then you make it extremely difficult to try and pin point what's actually the issue with your firends phone because you jump methods. So at this point exactly what are you trying to do ? Are you trying to go back to stock to gain s-off ?? Also if you come here to receive help with your issue you should always try the posted methods first so the member that's helping you is aware of what steps your taking and what your going to do. If not then it becomes difficult to help you.
#Root-Hack_Mod*Always=SG3
laie1472 said:
Its not the phone its the user. I've never heard of a phone hacking itself. So usually the fault is the owner of the device and not the device itself. And In this case I'd say its user error. Also I'm lost as in what your doing at the moment. I thought you were trying to go back to stock? Now you post says your basically trying to obtain s-off. If this is the case then you make it extremely difficult to try and pin point what's actually the issue with your firends phone because you jump methods. So at this point exactly what are you trying to do ? Are you trying to go back to stock to gain s-off ?? Also if you come here to receive help with your issue you should always try the posted methods first so the member that's helping you is aware of what steps your taking and what your going to do. If not then it becomes difficult to help you.
#Root-Hack_Mod*Always=SG3
Click to expand...
Click to collapse
Not hacked itself, just not working. At least, that's what I've been told. Right now I'm trying to make it stock, but since what you proposed didn't work I tried different things such as obtaining S-OFF (no success).
The comment regarding HTC wasn't necessarily related to this case but in general. Just look how miserably is the process to just obtain root and unlock the bootloader. And in many cases is not even possible until some exploit is found. Why...? HTC used to be great.
I'm just trying to get this phone work again. Initial idea was to go stock, since it seems logical that it should be straight forward.
So I tried everything you have posted, including the last instructions you left me (backup everything off SD, deleted everything and inserted SD in the phone, then repeated the process).
Thanks for your help.
I understand your frustration about the issues with the phone in its current state. However if done correctly gaining root/s-off can be achieved in less that an hour. I do realize the fact that even if guides are followed to the exact directions that issues still occur. But that's the risk you take when you modify you phone. Your aware of this I'm sure. However that's why xda is a great website. Not only can you get the software to modify your phone, you can also get help in case the process didn't go the way it should have. You can't dispute the fact that there are more than a few members with the evo-lte who had no problems at all with gaining root or s-off. As far as the steps I suggested there was no guarantee that they would work its just the process of trouble shooting to see what will work. If you don't mind can you post the exacts steps you took before you tried to achieve s-off ? Also can you post the links to the exact ruu and firmware you last used as well.? Also if the phone is on try powering it down and attempt to boot into the boot loader. If your successful then try factory reset.
#Root-Hack_Mod*Always=SG3

[Q] Getting back to stock

I was wondering a few things if anyone could help. I have the metro version
of the mega. Id like to know if it is possible to get back to complete stock. I flashed
twrp, which is awesome. Also I bought a sd card reader from Walmart so
I can add and remove files to the sd if I ever brick the phone. I have
tried cm11 wasn't for me. I have rooted the phone etc. I'm trying
to get back to the state of when I first got the phone. Currently I flashed
bnb's clean twrp files and am back to stock. I want to get rid
of twrp and go back to thr original bootloader if theres
a way. From what I know the bootlaoder is locked up.
Im thinking about taking the phone back to the store as the
owner knows exactly what I'm talking about when I start grilling
him with questions about different roms and such. Do you
think at the store they may be able to reflash it? I've
tried via odin, but can only flash the twrp and then from there
I am able to flash the clean backup. I totally want to go back
to original. If you guys have any tips, questions or comments
please and thank you.
QUOTE=metropcsmegauser;49130903
I was wondering a few things if anyone could help.
I have the metro version of the mega.
Id like to know if it is possible to get back to complete stock. I flashed
twrp, which is awesome. Also I bought a sd card reader from Walmart so
I can add and remove files to the sd if I ever brick the phone. I have
tried cm11 wasn't for me. I have rooted the phone etc. I'm trying
to get back to the state of when I first got the phone. Currently I flashed
bnb's clean twrp files and am back to stock.
I want to get rid of twrp and go back to thr original bootloader if theres
a way. From what I know the bootlaoder is locked up.
Im thinking about taking the phone back to the store as the
owner knows exactly what I'm talking about when I start grilling
him with questions about different roms and such. Do you
think at the store they may be able to reflash it? I've
tried via odin, but can only flash the twrp and then from there
I am able to flash the clean backup. I totally want to go back
to original.
If you guys have any tips, questions or comments
please and thank you. [END]
Now we read better
bump
Bump......anyone? I'm also noticing I'm Haveing to problems with
the playstore , its throwing a code cant connect to server it seems
every other day. I have to resign into google. Any thoughts?

[Q] New to posting, not new to the forum

Hi everyone,
I have been frequenting XDA for quite a while. Hugely into android and custom roms and things of the sort, but have never had a real reason to post. I have either been lucky enough to be able to find what I need by searching, or figured it out myself. This time however, I am pretty stumped.
I did a fair amount of research before starting this, and am now seeing that I did not do quite enough. If I am in the wrong place please direct me to a better one.
Here is my issue:
I have an LG g2 that I recently picked up used. Phone has never been rooted or worked on...until now. Decided I would spend my weekend working on it. Successfully rooted, and installed TWRP. Decided to flash a rom, downloaded my rom as I have always done, put it on the sdcard, made a couple of nandroids, and flashed it. Everything seemed ok, booted back up, got the correct boot animation, but it bootlooped. No big deal Im thinking, go back into recovery and wipe a couple times. Still wont boot. Go back in and restore my nandroids, and they wont boot either.
So now I am worried. Try it a coulple more times, and somehow get it to reboot to the setup screen. Wont go past there. Do the trick to avoid it and cant get it to activate. Double check everything, power off, wipe, power back on and now it wont even load to there. I tried sideloading a different rom as well as what seems to be the stock software and nothing. Im lost, I need help. Any advice?
skizzyp said:
Hi everyone,
I have been frequenting XDA for quite a while. Hugely into android and custom roms and things of the sort, but have never had a real reason to post. I have either been lucky enough to be able to find what I need by searching, or figured it out myself. This time however, I am pretty stumped.
I did a fair amount of research before starting this, and am now seeing that I did not do quite enough. If I am in the wrong place please direct me to a better one.
Here is my issue:
I have an LG g2 that I recently picked up used. Phone has never been rooted or worked on...until now. Decided I would spend my weekend working on it. Successfully rooted, and installed TWRP. Decided to flash a rom, downloaded my rom as I have always done, put it on the sdcard, made a couple of nandroids, and flashed it. Everything seemed ok, booted back up, got the correct boot animation, but it bootlooped. No big deal Im thinking, go back into recovery and wipe a couple times. Still wont boot. Go back in and restore my nandroids, and they wont boot either.
So now I am worried. Try it a coulple more times, and somehow get it to reboot to the setup screen. Wont go past there. Do the trick to avoid it and cant get it to activate. Double check everything, power off, wipe, power back on and now it wont even load to there. I tried sideloading a different rom as well as what seems to be the stock software and nothing. Im lost, I need help. Any advice?
Click to expand...
Click to collapse
would really like someone to chime in...running linux.
Bump. Can anyone give me any advice?
skizzyp said:
Bump. Can anyone give me any advice?
Click to expand...
Click to collapse
Sounds like you need to restock and start over. I'd give you links but how to do so varies by which version or carrier the phone is from.

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