I purchased an HTC View online and received it today. Has anyone had any luck registering one of these on Sprint without signing a contract? I tried at my local Sprint store and didn't have any luck. It's a "good" Sprint store too - one that understands customer service and usually bends over backwards to make their customers happy.
I'm currently a Sprint customer and would like to sign up for their $20/mo plan for times when wifi isn't available.
Apologies if this has already been discussed - I did some searching and couldn't find any useful information.
Thank you.
They still make you sign a two year contract. I couldn't get around it. However, if a newer device comes out on Sprint, you should be able to upgrade immediately, provided you didn't buy through Sprint initially and have to wait for their upgrade.
Yeah they make you sign a contract. They also offer a prepaid option but the monthly rate is 45 with 1.5gb of 3g/4g. They also have daily and weekly plans. Think its like 15 foe day and 30 for week. I forget. I'm running on the monthly right now just to test it out.... works good so far.
Sent from my SPH-D710 using xda premium
Sprint sucks! I went to the store because I saw the news flash on prepaid. Store said they have no prepaid. I called sprint and they said no and transerred me to Boost, they offered it (wrong). Disconnected twice, then I called local boost store, only boost handsets can join.
I gave up and while playing with it last night, I found the prepaid option on the activation screen. I selected the month (daily and weekly were options) for 49.99 and and used my cc on the screen and 4G works pretty good.
I bought my View from ebay without contract. I called Sprint and after some haggling got on the $19.99 plan with no contract. They did however charge me an activation fee of $36 which I called later about and had it waived.
Like it so far and use it when I dont want to burn my Evo 3d's battery when tethering.
Also I have an upgrade available on this new line that I might use for an upgraded phone. That would mean a new contract though on that View line.
I tried to use the "Free Day" romo code but it would not work.
I wonder if a bad esn is to blame
http://reviews.ebay.com/BAD-ESN-Carrier-wont-activate-the-phone-What-2-Do?ugid=10000000007584227
Always better to call rather than go into the store for something that is outside of official policy. We are tracked on everything we do so unless it's an honest mistake the store usually won't do something like that.
Just call care and make a reasoned argument.. Be patient and calm and keep hanging up and calling back later till you get someone who will do it.
Otherwise you should be able to do the month to month option for 50... But I'm sure you can eventually get someone to do the 19.99 1gb plan with no contract. I haven't looked into how to do it as a customer so I will get back to you when I go back to work. Merry Christmas!
Edit: forgot to mention, if you get calls or texts rating the service, rate them as perfect and that they fixed your issue on the first call even if they can't. Not fair to penalize them for something they aren't supposed to do. Unless they are jerks, lol.
Sent from my SPH-D710 using XDA App
huynhc said:
Yeah they make you sign a contract. They also offer a prepaid option but the monthly rate is 45 with 1.5gb of 3g/4g. They also have daily and weekly plans. Think its like 15 foe day and 30 for week. I forget. I'm running on the monthly right now just to test it out.... works good so far.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
No one in store or in customer service on the phone knows about the pay as you go data plan.
I could only activate mine using the $49.99 option I accidently left remeber my credit card check and got a message about how sprint will automatically renew for me thanks
tried to find a place in Sprint Zone to change it no luck. Tried to create an online account to manage it nope. Looks like I am canceling my credit card in a month
I also bought an Evo View from ebay. Today I went to Sprint and bought an iphone4S. Then I came home and moved my service over to the Evo View. (This won't work online- you have to use Sprint Zone on the tablet). Now I've got my Evo on a two year plan for $20/month and an iPhone I can sell.
*edit- unable to add source link since I'm a new user- search fatwallet for more info*
meconfu5ed said:
I also bought an Evo View from ebay. Today I went to Sprint and bought an iphone4S. Then I came home and moved my service over to the Evo View. (This won't work online- you have to use Sprint Zone on the tablet). Now I've got my Evo on a two year plan for $20/month and an iPhone I can sell.
*edit- unable to add source link since I'm a new user- search fatwallet for more info*
Click to expand...
Click to collapse
This is an awesome idea.
Sent from my SPH-D710 using xda premium
meconfu5ed said:
I also bought an Evo View from ebay. Today I went to Sprint and bought an iphone4S. Then I came home and moved my service over to the Evo View. (This won't work online- you have to use Sprint Zone on the tablet). Now I've got my Evo on a two year plan for $20/month and an iPhone I can sell.
*edit- unable to add source link since I'm a new user- search fatwallet for more info*
Click to expand...
Click to collapse
I did this same exact thing. Worked great! The Sprint rep seemed a little confused at first when she asked me "what kind of a device are you transferring you iPhone 4S' service to?" Once I told her it was an HTC Evo View tablet, she witched it right over to a tablet plan.
I sold the iPhone on ebay for $530 which payed for the phone and the tablet.
Just make sure to tell the rep at the store not to open the iPhone! That way you can sell it sealed.
I'm trying to convince sprint to let me activate this thing without contract. So far I've talked to 3 or 4 different folks and nobody seems to want to budge. There's no way I'm signing a 2 year contract on this thing.. Anyone else had any luck?
Why bother lol. Just tether the flyer by usb cable or wifi hotspot from your smartphone. Works great.
Sent from my Nexus One using XDA App
I have an iphone on at&t so tethering, meh probably not worth the effort.. this is the first android device that really stuck with me and I love it so I'd love to have data on the go.. Now to get rid of the xoom (I hate that thing sooo much)
After haggling with some reps I managed to get the 1gb plan month to month. Took some time but it's active with no contract. I am however going to cancel the service since I hardly use it to justify the fee.
This was back in mid December.
Sent from my Evo 3D
I just activated a Samsung Galaxy Tab with Sprint, and when they said there would be a contract, I told them I wasn't interested. The guy persisted, so I said "thanks anyway, but I'll pass." He then said he'd check with his supervisor, and after a couple minutes came back with the same story. I told him once again I wasn't interested in a 2 year contract and that I'd just forget about it. He said he'd try "one last time" with his supervisor or account services. At that point I knew I was in, and sure enough he came back on with an account services rep who explained that if I wanted to cancel I'd have to call and let them know, to not just abandon the service. No problem. So it is possible, you just have to be persistent and if at first you don't succeed, try again with another rep on another day.
Related
I need to start hearing some possible options since it looks like next month will be the release date.
I joined Sprint last year when the Evo released.
What would you guys do if you wanted the EVO 3D?
Thanks
Did you check your upgrade eligibility on https://manage.sprintpcs.com/specialoffers/RebateWelcome.do
Like you, I joined sprint last year on the launch day of the EVO4G at the $69.99 plan. This site says I am eligible for a full upgrade for the phone on my account. Interestingly enough it says at the bottom this program ends June 4th.
Richard_Danger said:
Did you check your upgrade eligibility on https://manage.sprintpcs.com/specialoffers/RebateWelcome.do
Like you, I joined sprint last year on the launch day of the EVO4G at the $69.99 plan. This site says I am eligible for a full upgrade for the phone on my account. Interestingly enough it says at the bottom this program ends June 4th.
Click to expand...
Click to collapse
i have the same thing. I got the evo 4g at launch. up until april 1st the system said that I had a $150 credit avalible june 1st 2011. now it says I have a $75 credit june 1st and a full credit 4-1-12! All I did was call sprint telesales (they are the only ones that can do this) I very polity asked if I could have my upgrade back because I would like to get the evo 3D. they put me on hold, when they came back they said that I could get my upgrade back and that I needed to call on june first because that is when my account resets. She also said that she was making notes in my account to make this easy when I called back. i asked her to send me an email confirming this conversation. I got a email that had her specialist id# team name and date (dont think i need it but
I have had problem with sprint in the past)
So basically if you have a $75 credit right now you can call sprint telesales (888-253-1315) and ask for your $150 credit back. Mentioning the evo 3d may or may not help, but the rep did talk about the evo 3d for a second with me when I noted I wanted to get one.
Just got my upgrade back to $150..telesales didn't help me they routed my call to account services...all I did was act dumb about not knowing about the premier changes. I told him I had a full upgrade in March and all of a sudden my full upgrade was gone...so he went through all the details about the changes...and then reset my account thus giving me back my full upgrade oh yeah and made sure I got a email of the conversation
Sent from my HERO200 using XDA Premium App
guyver2077 said:
I need to start hearing some possible options since it looks like next month will be the release date.
I joined Sprint last year when the Evo released.
What would you guys do if you wanted the EVO 3D?
Thanks
Click to expand...
Click to collapse
If I wanted it? I do. It will release next month. I will be absolutely flabbergasted if it doesn't come out on June 3rd (also my birthday). That would be a deviation from their tradition of releasing phones on fridays, big-deal phones on the first friday of june and also neglect to honor the Evo4G's anniversary(ish)...
The Evo really was a big deal for Sprint, just as the Evo3D is....does anyone remember Sprint's phone selection prior to the Evo4G? Quirky at best for dumbphones, random (crap) at best for smartphones....the hero or the moment or a BB....ick....and the hero--while a great phone--was a fluke.
So what am I doing? I will be trading in my Evo4G for $180 at Radioshack, I called Sprint and got my upgrade turned back into full (from $75) and I reserved a phone at Radioshack...so I will most likely be walking into Radioshack at 5am on June 3rd and likely walking out at 5:30am on with $25 in my left hand and the best smartphone to date in my right hand--as I was told (when I posed this exact question) by the RS sales rep who agreed, whose manager agreed and whose district manager agreed that they would all be shocked if it didn't come out on June 3rd....none of us know better, it just fits a pattern...and for the Evo a new tradition.
That's what I'd do.
if ur like me, i need an upgrade every yr
all u have to do is stick with a plan tht is $89.99 and up to become a gold member and receive a yrly upgrade. Next yr the Evo 3D will be a dinosaur and so I rather be a gold member than have to upgrade evey 2 yrs. I lost my upgrade in feb with the new changes but got it back cuz they made a mistake and put me as a silver member. I've been on the everything plan for months and tht qualifies me to be a gold member. i since changed my plan to the everything data 900 $89.99...if i go any less than tht then i'll be a silver member again! no waaaay!
before the evo phone came out, The touch pro 2 was a great phone but wasnt an android phone but the screen was big.
vabronxboogie said:
all u have to do is stick with a plan tht is $89.99 and up to become a gold member and receive a yrly upgrade. Next yr the Evo 3D will be a dinosaur and so I rather be a gold member than have to upgrade evey 2 yrs. I lost my upgrade in feb with the new changes but got it back cuz they made a mistake and put me as a silver member. I've been on the everything plan for months and tht qualifies me to be a gold member. i since changed my plan to the everything data 900 $89.99...if i go any less than tht then i'll be a silver member again! no waaaay!
Click to expand...
Click to collapse
If you plan on upgrading every year then it should pay to go with the higher plan as it should run less then purchasing a new phone at full retail once a year.
Luckily I have been with Sprint over 10 years so I qualify for gold otherwise I would never be able to convince my wife to spend more money on our cell phone bill.
Being able to deal with Sprint for over 10 years, I totally feel like I deserve the yearly upgrade! I have been on the phone for countless number of hours over the years with some of the worst customer service on the planet and had some of the most stressful phone calls with them.
As a long time customer, I must say they customer service has improved more then words can describe from where it was back in the day......
I'm new to Sprint.. Got the original EVO on launch and was wondering, what if I canceled my account, pay the ETF, and open another account?
You guys are having a lot of luck resetting your credit to $150. I spoke to supervisors and a whole slew of reps without any luck.
I'm am going to do this:
th3b055 said:
I'm new to Sprint.. Got the original EVO on launch and was wondering, what if I canceled my account, pay the ETF, and open another account?
Click to expand...
Click to collapse
Etf is only $120, I'll open a new acct, switch numbers, then cancel the old one and sell my evo 4g. In the end, it might turn out to be a free phone.
awakener said:
You guys are having a lot of luck resetting your credit to $150. I spoke to supervisors and a whole slew of reps without any luck.
I'm am going to do this:
Etf is only $120, I'll open a new acct, switch numbers, then cancel the old one and sell my evo 4g. In the end, it might turn out to be a free phone.
Click to expand...
Click to collapse
A simpler thing to do would just add a new line then cancel the old one. Why go through to trouble of opening a whole new account.
Wouldn't it be much easier/cheaper to sell our Evos on Ebay for around $250 then buy the Evo 3D from Sprint for $425 (Assuming the Evo 3D is $500 minus the $75 rebate)? This all varies depending on the price of the Evo 3D and how much you can sell your Evo in Ebay.
[email protected] said:
If you plan on upgrading every year then it should pay to go with the higher plan as it should run less then purchasing a new phone at full retail once a year.
Luckily I have been with Sprint over 10 years so I qualify for gold otherwise I would never be able to convince my wife to spend more money on our cell phone bill.
Being able to deal with Sprint for over 10 years, I totally feel like I deserve the yearly upgrade! I have been on the phone for countless number of hours over the years with some of the worst customer service on the planet and had some of the most stressful phone calls with them.
As a long time customer, I must say they customer service has improved more then words can describe from where it was back in the day......
Click to expand...
Click to collapse
I totally agree.
I've been with them for 9 1/2 years, Oct 15 is my 10yr anniversary. I contacted [email protected] and they're supposed to be calling me back Monday. I'm going to see if they can change my upgrade back to 6/1 which is what it was before the premier policy change.
[email protected] said:
A simpler thing to do would just add a new line then cancel the old one. Why go through to trouble of opening a whole new account.
Click to expand...
Click to collapse
What do you get for adding a new line?
Sent from my PC36100 using XDA App
ITT: People lie, cheat, and steal.
Richard_Danger said:
Did you check your upgrade eligibility on https://manage.sprintpcs.com/specialoffers/RebateWelcome.do
Like you, I joined sprint last year on the launch day of the EVO4G at the $69.99 plan. This site says I am eligible for a full upgrade for the phone on my account. Interestingly enough it says at the bottom this program ends June 4th.
Click to expand...
Click to collapse
Just checked that page and same thing.
It says June 1st $75 and 4/1/12 $150.
I am a little confused though. I am one year into my 2 year commitment. If i were to use this "upgrade" from Sprint, Would I be adding 2 years making it a 3 year commitment.
Not sure I want to to commit that long. Any idea what the outright price of the phone will be? Noticed you could also trade in my Evo for $150 account credit.
guyver2077 said:
Just checked that page and same thing.
It says June 1st $75 and 4/1/12 $150.
I am a little confused though. I am one year into my 2 year commitment. If i were to use this "upgrade" from Sprint, Would I be adding 2 years making it a 3 year commitment.
Not sure I want to to commit that long. Any idea what the outright price of the phone will be? Noticed you could also trade in my Evo for $150 account credit.
Click to expand...
Click to collapse
The upgrade pricing is for signing a new 2yr contract which takes the place of your current contract so you would be on a new 2yr contract, not 3yr.
They have a bunch of different options when signing a new contract like if are premier silver and only a year into your contract you can sign a new 1yr and get $25 off a new phone, or a new 2 yr and get $75 off a new phone (which you will be eligible for on 6/1). After your contract expires (4/1/2012) and you are eligible for a full upgrade you can get $75 off with a new 1yr and $150 off with a new 2yr contract.
The problem is that new phones have discounts and rebates which you're only eligible for with a full upgrade. As with the EVO the phone was $550 I believe w/ $100 mail-in-rebate, $150 upgrade, and it's $200 purchase price that comes to $450. The other $100 was an instant rebate that sprint gives you and I'm almost positive that you only get that rebate with the full upgrade price. I'm even pretty sure you're not eligible for the mail-in-rebate so the difference between the 1yr and 2yr upgrades is really about $275 rather than just the difference between $75 and $150. Someone correct me if I am wrong but I'm pretty sure that's how it works.
awakener said:
What do you get for adding a new line?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
You would get the EVO 3d for the discounted price on the new line.
Now what can I do I have had the Evo since October and my upgrade was supposed to be this year but got it anyways the whole first month I exchanged it, all different problems. 3 times and now I have a white Evo with the same dust problems and light leak and a few dings on the top right any suggestions?
Sprint is starting to piss me off, they're trying to screw me out of my yearly upgrade and talking to customer service is a complete waste of time. Now I'm trying to post a question to sprints message board and this is the second night in a row it has gone down for maintenance at the very moment I try to post my question.... and now it's back up five minutes later.
Google 'customer service hall of shame' and you'll see Sprint's been number one for three or four years now.
/end rant
just had to get that off my chest
So decided to go ahead with an order for the EVO LTE anyway, despite no LTE towers yet live. I'm in Atlanta so may get an LTE signal first, but not holding my breath.
This would be my personal device (I have a corporate-supplied Droid 4 - decent phone/amazing VZW LTE, but saddled with a horrible camera), so I was looking for the lowest ongoing monthly expense I could find. Considered a T-Mob value plan for $50, but their 4G coverage in my neighborhood (3 miles due east of downtown) is abysmal, plus they throttle you after 2GB of any data consumption (EDGE included) and want you to pay $400 and up for the smartphone - all while committing to a 2 year deal. Not much of a bargain.
Enter Sprint SERO. Wow. Called telesales, and so help me it took one hour to get the order (their telesales team is in Estonia or something - the Eastern Eurpoean accents were killing me after a while). But I got the $40+$10 500 min. unlimited everything else plan. Had to pay $200 for the phone, but no activation fee (not a credit - it's never charged).
Used a widely available email address and employee ID#, Russ someone. You can find it on Google.
This is probably old news to many on this board, but to this guy it was so novel I decided to post it!
Happy hunting. After an hour with the Sprint telesales team, I can now say - EVO LTE and SERO - I has it!
Your EPRP plan is not the old-school SERO. Everything Plus Messaging doesn't have the unlimited data of the $40+$10 SERO Premium plan
Sounds like he described the $40 + $10 SERO Premium plan to me. No other plan including EPRP would be described as costing $40 +$10.
People try to act like it is so impossible to get these SERO Premium plans as a new costomer. I have gotten two SERO premium plans within the past year. Once when I convinced my girlfriend to switch from verizon to sprint, and other time I was able to talk sprint in to giving me back my original sero plan after I had been on an Everything data 40 plan for 2 years.
knlmwq said:
Sounds like he described the $40 + $10 SERO Premium plan to me. No other plan including EPRP would be described as costing $40 +$10.
People try to act like it is so impossible to get these SERO Premium plans as a new costomer. I have gotten two SERO premium plans within the past year. Once when I convinced my girlfriend to switch from verizon to sprint, and other time I was able to talk sprint in to giving me back my original sero plan after I had been on an Everything data 40 plan for 2 years.
Click to expand...
Click to collapse
You must have some serious persuading powers, sprintusers SERO forum is full of people who failed. Share some pointers?
Kisakuku said:
You must have some serious persuading powers, sprintusers SERO forum is full of people who failed. Share some pointers?
Click to expand...
Click to collapse
All I did was sign up for a brand new EPRP plan online using the Russ. email address. The very next day I called the sero support number and said " I would like to change my plan to the Sero Premium plan. The first rep was about to do it then said it wasn't offered. I said ok and hung up. Less than 2 minutes later I called the same number and said the exact same thing and the rep switch me over to the sero plan in less then 3 minutes.
I gave up my old school sero (was actually F&F 500) $30 a month with sprint2sprint, first incoming min free, pick 3, pick 2, sprint ld promo and n/w at 6 with a 25% discount. My bill was $22.50 a month with a TP2. Gave that up (it was hard) for the evo ED 450 with 25% discount. Had that for a while, then Sero Premium came out. I did get it back with all the same perks except MRC discount and n/w at 6 had to go. Still got everything else, great deal been with Sprint for years. It's not easy to get back or get but yes it can be done. People that say it can't are just trollin and upset that they failed. It was a while ago I got it back, don't remember exactly how I did it but I know it took a lot of effort and multiple attempts. You gotta get lucky with Sprint. So yes it's possible to get SERO but it's also possible to win the lottery. Sometimes people get lucky sometimes you don't that is just how it is. As far as it being easy, it's certainly not easy unless you get lucky. Don't loose sleep over not getting it cause it's tough.
knlmwq said:
All I did was sign up for a brand new EPRP plan online using the Russ. email address. The very next day I called the sero support number and said " I would like to change my plan to the Sero Premium plan. The first rep was about to do it then said it wasn't offered. I said ok and hung up. Less than 2 minutes later I called the same number and said the exact same thing and the rep switch me over to the sero plan in less then 3 minutes.
Click to expand...
Click to collapse
Second attempt then, you really do have quite a bit of luck.
Sim-X said:
I gave up my old school sero (was actually F&F 500) $30 a month with sprint2sprint, first incoming min free, pick 3, pick 2, sprint ld promo and n/w at 6 with a 25% discount. My bill was $22.50 a month with a TP2. Gave that up (it was hard) for the evo ED 450 with 25% discount. Had that for a while, then Sero Premium came out. I did get it back with all the same perks except MRC discount and n/w at 6 had to go. Still got everything else, great deal been with Sprint for years. It's not easy to get back or get but yes it can be done. People that say it can't are just trollin and upset that they failed. It was a while ago I got it back, don't remember exactly how I did it but I know it took a lot of effort and multiple attempts. You gotta get lucky with Sprint. So yes it's possible to get SERO but it's also possible to win the lottery. Sometimes people get lucky sometimes you don't that is just how it is. As far as it being easy, it's certainly not easy unless you get lucky. Don't loose sleep over not getting it cause it's tough.
Click to expand...
Click to collapse
Thanks for the reply. I'm definitely not losing sleep over it since I've had my SERO plan since 2006 (oh the joys of porting my number out of Sprint to an AT&T prepaid phone and then back the next day to avoid changing it) and SERO-P since last year. I was even able to reference my old non-SERO account that I had had since 1999 and make it count for Premier Gold status for my SERO account. Too bad yearly upgrades are gone now.
I was just curious because I've heard about a lot of people being unable to get SERO back after going on EPRP. So I'm assuming your 20% employee discount survived all the recent discount reviews?
Kisakuku said:
Second attempt then, you really do have quite a bit of luck.
Thanks for the reply. I'm definitely not losing sleep over it since I've had my SERO plan since 2006 (oh the joys of porting my number out of Sprint to an AT&T prepaid phone and then back the next day to avoid changing it) and SERO-P since last year. I was even able to reference my old non-SERO account that I had had since 1999 and make it count for Premier Gold status for my SERO account. Too bad yearly upgrades are gone now.
I was just curious because I've heard about a lot of people being unable to get SERO back after going on EPRP. So I'm assuming your 20% employee discount survived all the recent discount reviews?
Click to expand...
Click to collapse
No monthly discounts anymore, they let me keep it with ED 450 plan, but it was immediately removed on SeroP. I actually had F&F 500 (same as sero) back in the day which made it easier for discounts to stick. Was a hard plan to give up I remember there being threads how much more the evo was going to cost in the long run vs old sero but in my opinion for how awesome the evo was it was well worth it. I couldn't go back and Sero P is still a great deal.
Kisakuku said:
Second attempt then, you really do have quite a bit of luck.
Click to expand...
Click to collapse
I wouldnt so much call it all luck. I knew what I wanted and did/said what I thought was needed for sprint to agree. I got my original sero plan placed back on my account all through email conversations. At first they told me they were not putting people on the Old SERO plan at this time. I replied to that email stating why I felt I should get it, based on the fact that I used to have it and they gave it to me.
I actually just upgraded from my $30 sero plan to the $50 one for the evo 4g lte. quite the upgrade from the touch pro 2.
Embarrassingly enough, I stuck with the original HTC Touch from 2006 to 2011. Once SERO P was introduced, I waited until Evo 3D came out, and then upgraded both the plan and the phone. Glad I'm on June upgrade cycle, should be able to snag an LTEvo this Friday.
Are you able to sign up for the EPRP on an existing line, or can you only do it when adding new lines?
suprmallet said:
Are you able to sign up for the EPRP on an existing line, or can you only do it when adding new lines?
Click to expand...
Click to collapse
New line only, but the old trick of porting your number out and then back in might still work.
Hmm, my phone is going to be a new line, but I'm getting it at Best Buy. Anyone know if they're able to set up an EPRP if I give them the email and employee code?
Sprint stores/call center only I think
This deal won't fly in 3rd party resellers, I think.
atlgator said:
This deal won't fly in 3rd party resellers, I think.
Click to expand...
Click to collapse
suprmallet said:
Hmm, my phone is going to be a new line, but I'm getting it at Best Buy. Anyone know if they're able to set up an EPRP if I give them the email and employee code?
Click to expand...
Click to collapse
You're correct. This won't work. In fact, I'm on SERO P and I can't even get a phone in a corporate store. You should've seen the mess I was in when I pre-ordered my EVO 3D at a corporate store. I was there the morning it was released. As soon as they opened the doors, I got in there and started to get the phone registered, and they're like, "Uh, we can't activate your phone. You'll need to do it through telesales."
I called SERO CS and got a guy that basically took me off my SERO account so they could activate my phone in the store, then put me back on the SERO account after it was activated.
If ANYONE ever tells you that you CAN'T get a SERO P plan right now, they're lying. They've done it, and still can do it. You just have to get the right person. Your first stop should be contacting the SERO CS department. I don't have the number, only because when I do *2 on my phone, it goes right to them because my number is attached to an "employee account."
Sim-X said:
No monthly discounts anymore, they let me keep it with ED 450 plan, but it was immediately removed on SeroP.
Click to expand...
Click to collapse
So currently you don't have any extra perks on your Sero P account?
eXplicit815 said:
You're correct. This won't work. In fact, I'm on SERO P and I can't even get a phone in a corporate store.
Click to expand...
Click to collapse
A corporate store SHOULD be able to do it if they are walked through it by Employee Care / Telesales. I guess I'll test out this theory on Friday. I bought an Evo 3D on release day last year, so my upgrade isn't available until June 1. An Employee Care supervisors wasn't willing to move it up, but suggested I go to a corporate store and invoke some arcane rule about being able to get the upgrade 2 weeks early if my current phone has "technical issues", which apparently don't even have to be very specific.
Kisakuku said:
A corporate store SHOULD be able to do it if they are walked through it by Employee Care / Telesales. I guess I'll test out this theory on Friday. I bought an Evo 3D on release day last year, so my upgrade isn't available until June 1. An Employee Care supervisors wasn't willing to move it up, but suggested I go to a corporate store and invoke some arcane rule about being able to get the upgrade 2 weeks early if my current phone has "technical issues", which apparently don't even have to be very specific.
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Click to collapse
Yeah, I called them today, too. They told me the same thing, but told me I could try and call on Friday because the Supervisors should be able to do it if I'm only 2 weeks out. So I can wait. I think I want to go to the store and see it before I actually buy it.
I got my EVO 3D on launch day, so I'm in the same boat.
eXplicit815 said:
You're correct. This won't work. In fact, I'm on SERO P and I can't even get a phone in a corporate store. You should've seen the mess I was in when I pre-ordered my EVO 3D at a corporate store. I was there the morning it was released. As soon as they opened the doors, I got in there and started to get the phone registered, and they're like, "Uh, we can't activate your phone. You'll need to do it through telesales."
I called SERO CS and got a guy that basically took me off my SERO account so they could activate my phone in the store, then put me back on the SERO account after it was activated.
If ANYONE ever tells you that you CAN'T get a SERO P plan right now, they're lying. They've done it, and still can do it. You just have to get the right person. Your first stop should be contacting the SERO CS department. I don't have the number, only because when I do *2 on my phone, it goes right to them because my number is attached to an "employee account."
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+1
Sent from my BadAzzEvo using Forum Runner!
I left SERO to get an Android phone long ago, think it was the Hero. Back then smartphones weren't allowed on SERO. Now I want SERO back. Working on getting back to Sero before I upgrade
Sent from my Transformer Prime TF201
So, as I've said a ton of times (hopefully I haven't gotten on anyone's nerves yet) I finally decided to buy this phone and it's coming to me middle of this week.
I'm on a family plan with my father being the primary holder (just works out to be significantly cheaper that way). He gets very, very....let's just be nice and say "grumpy" when it comes to any sort of plan changes or extra costs incurred. It's not a huge issue, but it's something I'd rather not deal with.
So this question is directed at all you guys who bought your Evo LTE's off contract and are coming from previous WiMAX devices (basically, any of the original Evos or Epics/Epic Touches). How simple was it to activate your phone? Were you charged anything? Did the process take a long time?
Again, I apologize for the new issues, I'm not new with this, but I generally have a lot of questions near the beginning of getting a new Android phone and then I get comfortable with it.
Thanks in advance, guys.
If you buy the phone at full price the only additional charge you should see is Sprint's $10 premium data fee (if you're already on Sprint's Everything Data plan). Sprint's insurance plan has gone up. If you decide to go with their insurance it's $11 a month and I believe $200 to file a claim.
Activation should be fast but there is a known issue with the hands free activation which in some rare cases that I've seen it won't activate right out of the box and may result in resetting the device. After that should be smooth sailing.
Don't have mine yet (holding out to see if HTC releases a white version) but I've been working with this phone sine pre orders were delivered and I know Sprint's plan pretty good too!
Enjoy the new phone!
Sent from my Nexus S 4G using xda premium
inFectious_1 said:
If you buy the phone at full price the only additional charge you should see is Sprint's $10 premium data fee (if you're already on Sprint's Everything Data plan). Sprint's insurance plan has gone up. If you decide to go with their insurance it's $11 a month and I believe $200 to file a claim.
Activation should be fast but there is a known issue with the hands free activation which in some rare cases that I've seen it won't activate right out of the box and may result in resetting the device. After that should be smooth sailing.
Don't have mine yet (holding out to see if HTC releases a white version) but I've been working with this phone sine pre orders were delivered and I know Sprint's plan pretty good too!
Enjoy the new phone!
Sent from my Nexus S 4G using xda premium
Click to expand...
Click to collapse
I'm already on Sprint's Everything Data plan with the Evo 3D (and by extension, paying the $10 premium), so I assume that my activation (excepting the hand free activation part) should go off without any cost and without any hitch?
Thank you for the response!
LiquidSolstice said:
I'm already on Sprint's Everything Data plan with the Evo 3D (and by extension, paying the $10 premium), so I assume that my activation (excepting the hand free activation part) should go off without any cost and without any hitch?
Thank you for the response!
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Click to collapse
I didn't have any problems, or additional fees, when I activated mine. Hands free didn't work properly, but I eventually got everything set up.
Sent from my EVO using Tapatalk 2
When I tried to activate my phone, it told me I needed to pick a new plan that was compatible with the phone. For some reason it didn't think it could be activated on the family plan that I am on. I'm not the primary line, my mother is. I purchased the phone at full retail price and was not able to activate it without calling Sprint and having them go through it manually.
So if you try to activate the phone and it says that you have to pick a new plan, don't freak out. A quick call to Sprint will solve the issue and you'll be fine.
Sent from my EVO using xda premium
SoraX64 said:
When I tried to activate my phone, it told me I needed to pick a new plan that was compatible with the phone. For some reason it didn't think it could be activated on the family plan that I am on. I'm not the primary line, my mother is. I purchased the phone at full retail price and was not able to activate it without calling Sprint and having them go through it manually.
So if you try to activate the phone and it says that you have to pick a new plan, don't freak out. A quick call to Sprint will solve the issue and you'll be fine.
Sent from my EVO using xda premium
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! Another familiar face. I'm quite glad to see you here
And yes, that's what I was worried about, but if it's just as simple as a phone call, I should be fine.
LiquidSolstice said:
! Another familiar face. I'm quite glad to see you here
And yes, that's what I was worried about, but if it's just as simple as a phone call, I should be fine.
Click to expand...
Click to collapse
It's nice to see someone else with some sense show up.
Sent from my EVO using xda premium
You'll probably have to call sprint to activate because the LTE billing codes are different than the WiMax ones are... At least that's what they told me when the website told me I had to call the 800 number.
Sent from my EVO using Tapatalk 2
I'm trying to buy htc one from tmobile online without any plan, is there a way to do it?
It keeps saying "plan is required to complete this transaction"
Can't.
Sent from my HTC One using xda app-developers app
Can't as far as I know.
-Sent from Marino's Nexus 7-
You have to have a line with Tmobile already. Sign into your account, go to "upgrade this line" and you can get the phone in your cart without a new plan.
Or you can just call Tmobile (you don't need an account with them to do this). They'll sell one to you over the phone and you won't need a plan.
jasonleb1 said:
You have to have a line with Tmobile already. Sign into your account, go to "upgrade this line" and you can get the phone in your cart without a new plan.
Or you can just call Tmobile (you don't need an account with them to do this). They'll sell one to you over the phone and you won't need a plan.
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Click to collapse
I have a prepaid plan (T-Mobile Monthly4G $30 unlimited Web and text with 100 minutes of talk)
when I try to upgrade there it says "Your profile email address is missing or invalid. In order to upgrade, you must have a valid email address in your My T-Mobile profile"
email is correct, I guess the only option is order on the phone?
smashcz said:
I have a prepaid plan (T-Mobile Monthly4G $30 unlimited Web and text with 100 minutes of talk)
when I try to upgrade there it says "Your profile email address is missing or invalid. In order to upgrade, you must have a valid email address in your My T-Mobile profile"
email is correct, I guess the only option is order on the phone?
Click to expand...
Click to collapse
I got that too when I tried to upgrade through my own account. But I'm not the account holder. I logged into her account and was able to upgrade just fine.
I'd recommend calling though.
jasonleb1 said:
I got that too when I tried to upgrade through my own account. But I'm not the account holder. I logged into her account and was able to upgrade just fine.
I'd recommend calling though.
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I did try call, lady said it will be only online, so I can't order on the phone..
It's ridiculous that phone carriers now force a data plan on you if you want to get a smartphone so I feel your pain. I go between my house and school and have WiFi in both places so I have no need for a data plan.
One time I kept complaining to a T-Mobile rep until she finally let me order the phone without adding data but I don't know if it would work again. Maybe call again and explain your situation over and over and maybe you'll have some luck like I did.
Sent from my SGH-T999 using xda app-developers app
Do you have a Walmart in your area? I'm in Virginia and the only place where I live that carries T-Mobile is Walmart. You can buy it there but it's $650 but you can walk out with it without a contract.
Sent from my SCH-R950 using xda app-developers app
pacom20003 said:
It's ridiculous that phone carriers now force a data plan on you if you want to get a smartphone so I feel your pain. I go between my house and school and have WiFi in both places so I have no need for a data plan.
One time I kept complaining to a T-Mobile rep until she finally let me order the phone without adding data but I don't know if it would work again. Maybe call again and explain your situation over and over and maybe you'll have some luck like I did.
Sent from my SGH-T999 using xda app-developers app
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Click to collapse
I just recently switched my family plan to their new plan from a very old family plan that we've had for years.
Their most basic plan has 500mb of internet included (which is probably more than I use when I'm not on wifi).
You can buy one without a plan but the cost is 650. Not the 580 that everyone pays "with a qualified plan"
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
I was in the same boat as you. I have the $30 plan and an activated pre paid SIM.
I went through the same struggles with the online ordering and customer service. Finally I decided to just buy it as a new line because since I was paying full price I could just cancel the service and keep the phone. I got the order in but there is some kind of fulfilling glitch and my order has been stuck in processing for a week.
Getting tired of dealing with incompetent people on the phone, I started to look around for a store that was carrying the One and I finally found a store in Arlington, VA. I drove out there and was able to buy one in person with little difficulty. The only issue was what somebody mentioned earlier, they wanted me to buy a service plan and I told them no I just wanted to use the plan I currently had. He eventually let me do that but the phone still ended up costing $609 + Tax. I asked why the price was higher and he couldn't tell me. I called T-mobile to get some clarification and they couldn't tell me so I asked around on Twitter and got a response from T-Mobile. They offered to credit me back the $30 difference so overall I am pretty happy.
BTW, the $30 plan works great with the phone. I even get some actual 4G LTE sporadically here in DC.
Good luck with getting the phone. It's definitely worth it.
Yea, I used to have the same problem...
smashcz said:
I have a prepaid plan (T-Mobile Monthly4G $30 unlimited Web and text with 100 minutes of talk)
when I try to upgrade there it says "Your profile email address is missing or invalid. In order to upgrade, you must have a valid email address in your My T-Mobile profile"
email is correct, I guess the only option is order on the phone?
Click to expand...
Click to collapse
Yea, I used to have the same problem... Many times in the past I had to deal with that... They have a glitch in their website...
mosi76 said:
I was in the same boat as you. I have the $30 plan and an activated pre paid SIM.
I went through the same struggles with the online ordering and customer service. Finally I decided to just buy it as a new line because since I was paying full price I could just cancel the service and keep the phone. I got the order in but there is some kind of fulfilling glitch and my order has been stuck in processing for a week.
Getting tired of dealing with incompetent people on the phone, I started to look around for a store that was carrying the One and I finally found a store in Arlington, VA. I drove out there and was able to buy one in person with little difficulty. The only issue was what somebody mentioned earlier, they wanted me to buy a service plan and I told them no I just wanted to use the plan I currently had. He eventually let me do that but the phone still ended up costing $609 + Tax. I asked why the price was higher and he couldn't tell me. I called T-mobile to get some clarification and they couldn't tell me so I asked around on Twitter and got a response from T-Mobile. They offered to credit me back the $30 difference so overall I am pretty happy.
BTW, the $30 plan works great with the phone. I even get some actual 4G LTE sporadically here in DC.
Good luck with getting the phone. It's definitely worth it.
Click to expand...
Click to collapse
Lol bro same happened to me they over charged me. But I went to my local T-Mobile store and they credit me back my $30.00 bucks I'm happy now. Now I'm waiting for 14 grace period to have SIM unlock
Sent from my HTC One using xda app-developers app
I was crunching numbers because I am thinking about leaving AT&T for something cheaper, and I noticed that with the One Up program you only pay $65 for the unlimited service instead of 80, and more importantly you don't have to pay the $349 for the phone up front. All you should have to pay for is the activation fee initially.
If their One Up prices fall in line with other companies (we don't know what it will be for the note 3 yet, but I assume $27) then you are looking at about $92 a month. Over a year, if you include the price of the phone if you don't have One Up you are paying $1345 (80 a month, plus $345 for the phone, plus $36 for activation). If you are in the One Up program then its only $1140 for the year ($65 a month, estimating 27 a month for one up fee, $36 for activation).
I'm not sure if I'm going to join Sprint or not because of this, but it is pretty compelling. I'm also looking at Tmobile as an option because they have LTE in my area, while Sprint doesn't.
rchapoteau said:
I was crunching numbers because I am thinking about leaving AT&T for something cheaper, and I noticed that with the One Up program you only pay $65 for the unlimited service instead of 80, and more importantly you don't have to pay the $349 for the phone up front. All you should have to pay for is the activation fee initially.
If their One Up prices fall in line with other companies (we don't know what it will be for the note 3 yet, but I assume $27) then you are looking at about $92 a month. Over a year, if you include the price of the phone if you don't have One Up you are paying $1345 (80 a month, plus $345 for the phone, plus $36 for activation). If you are in the One Up program then its only $1140 for the year ($65 a month, estimating 27 a month for one up fee, $36 for activation).
I'm not sure if I'm going to join Sprint or not because of this, but it is pretty compelling. I'm also looking at Tmobile as an option because they have LTE in my area, while Sprint doesn't.
Click to expand...
Click to collapse
From what i heard about network quality from members on this board, i'd recommend looking at t-mobile instead. Also read through the Sprint triband note 3 fiasco. I think it may always be better to purchase your phone outright and go prepaid. Then when you're ready to upgrade just sell it.
They would have to pay me to stay with Sprint at this point as their network in Colorado is abysmal. Of the silly constant-upgrader plans, the Sprint solution is one of the more compelling from a price standpoint, though.
Dont do it
staryoshi said:
They would have to pay me to stay with Sprint at this point as their network in Colorado is abysmal. Of the silly constant-upgrader plans, the Sprint solution is one of the more compelling from a price standpoint, though.
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Click to collapse
Leaving AT&Tfor Sprint is like leaving Beyonce for Rosie O'donnel
Im international roaming sitting in my living room in Jacksonville, Florida.
I had awesome 4 g coverage until 4 weeks ago now very crappy
and i get lies from sprint constantly why its happening.
humdrum2009 said:
Leaving AT&Tfor Sprint is like leaving Beyonce for Rosie O'donnel
Im international roaming sitting in my living room in Jacksonville, Florida.
I had awesome 4 g coverage until 4 weeks ago now very crappy
and i get lies from sprint constantly why its happening.
Click to expand...
Click to collapse
My friend in Jax has Sprint and it's terrible as well. Doesn't get any better when he travels across the state either. Basically, it's dial up speeds when it should be 3G or 4G.
$70 BILLION DOLLAR BUYOUT.
Softbank should have bought some common sense this network sucks. Sprint the not now network lol.
Sent from my SPH-L900 using XDA Premium 4 mobile app
Sprint is the fastest carrier in my area. My city and all surrounding cities are blanketed in Sprint LTE!! My upgrade isn't until 1-1-14, so I'm doing the One Up program in the morning instead of having to wait until January. Can't complain about not having to pay the $350!!
SwiftKey'ed from my White Note 2 via XDA Premium HD
Atl
stanglifemike said:
Sprint is the fastest carrier in my area. My city and all surrounding cities are blanketed in Sprint LTE!! My upgrade isn't until 1-1-14, so I'm doing the One Up program in the morning instead of having to wait until January. Can't complain about not having to pay the $350!!
SwiftKey'ed from my White Note 2 via XDA Premium HD
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Click to collapse
I was in atl a few weeks ago you are so correct.
I have never seen lte that fast before i hit 37 dwn with no issues
but back in jacksonville its maybe 1.2mbps or 12-14 dwn
sometimes i get dial up speeds on lte
im sticking with them for a while hoping for improvements
RE
I was just at the Sprint store. They are having "provisioning" issues with the Note 3 for people wanting to do one up. So if you are going to do one up call before you go. This affects all Sprint stores. I bet the iPhone 5S was provisioned before the launch though...
atuarre said:
I was just at the Sprint store. They are having "provisioning" issues with the Note 3 for people wanting to do one up. So if you are going to do one up call before you go. This affects all Sprint stores. I bet the iPhone 5S was provisioned before the launch though...
Click to expand...
Click to collapse
Yup, they even called Sprint and confirmed that everyone was having issues. You did get it though, right? I just got home with mine though. I was the only customer in the store this morning, but was still in there 1.5 hours!! They said no other local store had been able to do it yet, but they finally got it to go through for me!!
Sent from my SM-N900P using XDA Premium 4 mobile app
Mine went through no problem. Left store' got in car was all working dandy. Corporate store in Delaware
Lots of familiar faces here as I look through the few threads already created. I got mine a little while ago and had to wait due to the provisioning problems. I did the One Up program and am looking forward to the onslaught of goodies to come. I finally gave up my S2, she was good to me. Let the fun begin!!
Yeah I finally got mine. There was a problem early this morning, I was there when they opened @ 9. It was a problem affecting all Sprint stores. The phones were not provisioned right but they got it squared away around mid 11-ish, because I called stores on both ends of the country and then called my store.
Any1 in florida done the one up upgrade? I went to corporate store and wad told fl is not doing it yet.
Sent from my SPH-D710 using xda app-developers app
Anyone get the note 3 with the one up still eligible for the upgrade? I text upgrade to 1311 and it says still good for one up and my original upgrade for feb 2014
Sent from my SM-N900P using XDA Premium 4 mobile app
Can some explain this one up plan with my current situation? I have 1500 everything family plan with three sg3 phones. I can't upgrade until March, but I am eligible for one up.
My question is, since I'm eligible what are my options. Do I have to trade my sg3 or can I trade in a old phone? Also what about my bill? It's currently 240 does it increase?
Sent from my SPH-L710 using xda app-developers app
Okay now I am NOT an expert at this but this is how I understand it and you seem to be at the same point I was. First be aware that if you want to do the one up you must must must change your plan to the unlimited plans they have now. On the unlimited plans the first phone is $50 a second phone is $40 and the third phone is the $30. Then on top of that you need to add $30 for unlimited data or $20 for 1 gigabyte or something like that. Because of this I did not do the one up program because I do not really care about Unlimited Talk I only care about unlimited data and it would cost me way more money to get unlimited data with their new plans. As far as the one to program yes since you're not eligible for renewal right now you will need to trade in your phone. I was told by sprint representative that you could put any phone on your line that was in working order and use that to trade in. Whether or not that is the truth is yet to be seen.
Sent from my SPH-L900 using Xparent Purple Tapatalk 2
No One Up for me
I also have the 1500 Everything plan and similar to cherylbaker, I didn't opt for the One Up plan either because I did not want to change plans. If you read the fine print, the new plans are not as good and open the door to throttle data. I'm staying on the Everything plan until they kill it; I hope that never happens but with Sprint pushing "unlimited for life" with the new plans makes me think Everything is going away at some point. I was afraid adding a third line would force me to change plans but so far that is not the case.
The other thing with the One Up is that you need to turn in your current handset.
Try updating ur prl shouldn't that help
Sent from my GT-N8013 using XDA Premium 4 mobile app
What if your screen is cracked? Still works, just cracked.
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