Instant help needed - Galaxy S II Q&A, Help & Troubleshooting

i cracked my gs2 screen at gym today *crying*
i turn it on the buttons light up but screen dont
is the phone ok?please tell me it is
i dont think it will be covered in my warranty
will getting the screen replaced get it working
i ll take it to the shop in a day or 2
wish me luck

Instant help wont work Instant glue might .
jje

just want to know
i didnt notice the screen at gym as the music was playing
i just unplugged the earphones and came home
so i guess the internals are safe and replacing the screen will get the job done
anyone else had a similar issue?

Search others have had similar .
jje

if you cant actually help please dont post
when i turn on phone i can hear the sound
i can hear volume with the volume rockers

bluefa1con said:
when i turn on phone i can hear the sound
i can hear volume with the volume rockers
Click to expand...
Click to collapse
Then yes, it works, it's just the screen. The OS starts up properly and you are able to interact with it without the screen.
I don't think warranty would cover the screen, probably a cost to get it fixed is required.
If you're lucky, they may replace your phone, but in most cases, they're not likely to do so.

bluefa1con said:
if you cant actually help please dont post
when i turn on phone i can hear the sound
i can hear volume with the volume rockers
Click to expand...
Click to collapse
Stupid person i am simply pointing out that others have had a similar problem and posted here . But if you are to lazy to search i aint going to do it for you .
jje

JJEgan said:
Stupid person i am simply pointing out that others have had a similar problem and posted here . But if you are to lazy to search i aint going to do it for you .
jje
Click to expand...
Click to collapse
*facepalm*

nicholaschum said:
Then yes, it works, it's just the screen. The OS starts up properly and you are able to interact with it without the screen.
I don't think warranty would cover the screen, probably a cost to get it fixed is required.
If you're lucky, they may replace your phone, but in most cases, they're not likely to do so.
Click to expand...
Click to collapse
the part i was worried about was the whole screen was black
i assumed it should only be the cracked part
i hope they dont charge me too much for screen
on google they range from 130$-250$

bluefa1con said:
the part i was worried about was the whole screen was black
i assumed it should only be the cracked part
i hope they dont charge me too much for screen
on google they range from 130$-250$
Click to expand...
Click to collapse
The screen and the glass are fused together, thats why its that expensive online. You can't replace them individually.

that sucks its about 1/5 the price of the phone
well thanks for the help

bluefa1con said:
that sucks its about 1/5 the price of the phone
well thanks for the help
Click to expand...
Click to collapse
shop around buddy. you might find someone who will do that half the price... try with Samsung Service..Pretty sure they would give you a quotation or something..Good luck and next time be careful.

Related

Screen cracked..help

Hello...my brother want to give his sgs2 to me..
He said the screen already cracked and after cracked battery drained crazy..
I want to ask is crack screen will cause battery drain? Or something broken with the phone after the phone fell?
Anyone have any advised for me?
Because change the screen will cause me around 200 usd..if internal side of this sgs2 also having problem.. I think better for me get having new phone...
Sent from my Nexus S using xda premium
Buy a new one.
You want an engineers report to determine problems and costs .
jje
MistahBungle said:
Buy a new one.
Click to expand...
Click to collapse
I would have to agree.
You'd be better off getting a new one.
Hahaha I'm sorry that i'm laughing but the screen cracking and the battery drainage could not have anything in common ^^
Oh no....thanx...
I brought mt GSII to samsung center..
changing processor and screen cost me USD290....is it worth it??
How much is the screen alone? i also have a screen issue, the phone turns on but the screen stays black and sometimes rainbow of colors appear on the left side.
Phone stays on as it gives feedback when i touch different options by guessing!
enraged1 said:
How much is the screen alone? i also have a screen issue, the phone turns on but the screen stays black and sometimes rainbow of colors appear on the left side.
Phone stays on as it gives feedback when i touch different options by guessing!
Click to expand...
Click to collapse
around 110USD
u could fixing the screen, though battery drain probably something else. nothing to do with the screen
jgalvez21 said:
u could fixing the screen, though battery drain probably something else. nothing to do with the screen
Click to expand...
Click to collapse
yes..i know..
but how i now wheter battery drain problem associated with hardware or software??
update..
samsung center just call..
problem with power drain fixed!..just problem with socket..will cost me around 20USD
and cracked screen will cause me around 110USD..
130USD will be okay for me than buy a new phone rite??
al_madd said:
update..
samsung center just call..
problem with power drain fixed!..just problem with socket..will cost me around 20USD
and cracked screen will cause me around 110USD..
130USD will be okay for me than buy a new phone rite??
Click to expand...
Click to collapse
Yes I would say so!
Glad you're getting somewhere with it! Good luck.

phone randomly presses buttoms

my phone sometimes goes crazy and starts pressing random buttons and its on the left side of the screen and most of the time my q on the keyboard doesnt work, does that mean my digitizer is messed up??
m0bstr said:
my phone sometimes goes crazy and starts pressing random buttons and its on the left side of the screen and most of the time my q on the keyboard doesnt work, does that mean my digitizer is messed up??
Click to expand...
Click to collapse
Good eveneing,
Have you tried switching keyboards to see if its the keyboard acting up?
I use swiftkey and sometimes random keys wont want to work and it will go crazy but it goes back to normal after a while.
Let me know.
valdesr11 said:
Good eveneing,
Have you tried switching keyboards to see if its the keyboard acting up?
I use swiftkey and sometimes random keys wont want to work and it will go crazy but it goes back to normal after a while.
Let me know.
Click to expand...
Click to collapse
before you do that have you tried cleaning your screen and if you have a screen proptector... is the screen below it clean... fingerprints alone can be a mofo....
wloftus said:
before you do that have you tried cleaning your screen and if you have a screen proptector... is the screen below it clean... fingerprints alone can be a mofo....
Click to expand...
Click to collapse
Every time I buy screen protectors I buy a couple of them because I know the first one will never come out perfect. Btw if you are interested in screen protectors, they are super cheap on ebay. But then again so is anything small like that. Ebays your best friend if you have patience.
Sent from my Evo
valdesr11 said:
Every time I buy screen protectors I buy a couple of them because I know the first one will never come out perfect. Btw if you are interested in screen protectors, they are super cheap on ebay. But then again so is anything small like that. Ebays your best friend if you have patience.
Sent from my Evo
Click to expand...
Click to collapse
sprint store by me only $10 for 3 covers and i get a discount because of my wife ad where she works i think im good lol
dial *#*#3424#*#*
Run the line drawing test.. that should help u find out if u have a bad screen
ya i have tried swiftkey as my keyboard and it still acts up sometimes and the only way it stops is for me to turn the screen off and wait a few minutes or restart the phone
What kernel are you running ??
#Root-Hack_Mod*Always\
wloftus said:
sprint store by me only $10 for 3 covers and i get a discount because of my wife ad where she works i think im good lol
Click to expand...
Click to collapse
On ebay, they are like $1.50 for three. Check it out next time.
stock kernel
m0bstr said:
stock kernel
Click to expand...
Click to collapse
What Rom ??? You gsm or cdma ??
#Root-Hack_Mod*Always\
My previous evo3d had the exact same issue. It wasn't consistent but sometimes just turning the screen on I could see the unlock ring going nuts. So would the keyboard or if I opened up dialer it would call one of my listed contacts. I would battery pull to make it stop.
I took it to the sprint store and they replaced it and acknowledged it was defective. It happened on any ROM.
Sent from my PG86100 using XDA
replacement
for those of you who ended up taking it into a sprint store. how did this exactly work? how long have you had your phone? did you need to have insurance on the phone? did they charge you the deductable?
did you put stock rom back on it before bringing it in?
i've been looking around for answers and it seems that most ppl find that it's a hardware issue.
thx!

HELP!! screen defective. production fault??

hello.
I've got serious problems. Today I get in the car and watched the latest messages on my phone. then suddenly the screen began flickering and everything was getting over bright. So I thougt that a reboot would help. totally wrong, Tried to reboot but the samsung boot screen turn purple with blueish tinted letters. Then my heart goes crazy because I tought I bought a phone with a decent quality. And now the screen is just past away!! Why Samsung, Why?? Tried to boot several times. Phone starts up so I made a backup from the SD card but there's no working screen. I feel horrible now. because now i have to wait untill it's monday so i can call Samsung for an RMA and then just wait a couple of weeks. 2 weeks without my S3. This is just like rehab in a nightmare...
Does somebody here have experience with a faulty screen?
p.s.
Phone never dropped on ground, never. Always have TPU case with touchscreen-protector
Lightning is not covered under warranty .
jje
Did you take an insurance when you bought your phone?
Sent from my GT-I9300 using xda app-developers app
that lightning strike was just for fun. It wasn't hit by lightning. No i don't have insurance on my phone. This is a fault of Samsung?? not mine? How can i destroy my display driver myselve? that's impossible.
Funny joke... very descriptive. The only reason I read it was to see how u managed to get ur phone struck by lightning and still managed to post about it...
Douche
Sent from my GT-I9300 using xda premium
OT
will it be covered under warranty? On a dutch forum I read several cases with broken screen. most of them in a couple of weeks after the release.
If this will be every 5 months I want my freaking money back because I don't gonna sent my phone 4 times in 2 years. and after that I have to gonna pay myselve for the repair. That's rediculous. Even the S2 would last longer. This is such a shame for samsung. Monday I will call customer service and then I will explain the whole story and then they have to repair it as soon as it gets.
I have the flickering screen problem as well. It happens when the screen turn off (time-outed and manually) and turn on again. Anyone has the same problem? I wonder if it is a hardware or software problem?
ctingwei said:
I have the flickering screen problem as well. It happens when the screen turn off (time-outed and manually) and turn on again. Anyone has the same problem? I wonder if it is a hardware or software problem?
Click to expand...
Click to collapse
that's not the flickering i mean. But I know your problem. It's software related. It get's dimmed when you push the home button right after time-out.
roylee01 said:
OT
will it be covered under warranty? On a dutch forum I read several cases with broken screen.
If you screen or display is not working its warranty . If your screen is broken or cracked its not warranty .
If you have custom rom or root or rom counter above zero warranty is void .
jje
Click to expand...
Click to collapse
roylee01 said:
that's not the flickering i mean. But I know your problem. It's software related. It get's dimmed when you push the home button right after time-out.
Click to expand...
Click to collapse
Not dimmed actually, The screen is like the magnetic field noise when we put our dialing cellphone near to CRT monitor last time. Sorry for my bad english.
they can't even see the binary counter because of the screen that's broken .
But I think I did reset my binary counter already 2 months ago. after that I only did flashes with CWM. Not Odin.
p.s. Does it count flashes with CWM? I think it only counts when you load via odin.
roylee01 said:
they can't even see the binary counter because of the screen that's broken.
Click to expand...
Click to collapse
You're kidding right? I hope you are LMAO!!
No I'm serious.. How can they watch binary counts when display is not working anymore?? Simple right?? Here in the Netherlands there are several cases with people that have rooted S3's with broken screen. They all get a new phone. If they could see the binary counter. They wouldn't send out new phones right??
A defective unit , after reading countless posts about defective units i am doubting about samsung's quality ....
ctingwei said:
Not dimmed actually, The screen is like the magnetic field noise when we put our dialing cellphone near to CRT monitor last time. Sorry for my bad english.
Click to expand...
Click to collapse
Hello, same problem here but only when auto brightness and power saving mode (any combination of options checked) are on, which I just recently noticed since on dark background you wouldn't see it. Software bug?

[Q] Dropped s3, touch not working anymore

My S3 fell out of my hand and hit the floor on its corner. When i turned it on again the screen was all green and the touch no longer worked. Now when i turn it on nothing shows up and the screen stays black. I was thinking of repairing it myself, so would i need to just buy a new screen or more?
iHodzic said:
My S3 fell out of my hand and hit the floor on its corner. When i turned it on again the screen was all green and the touch no longer worked. Now when i turn it on nothing shows up and the screen stays black. I was thinking of repairing it myself, so would i need to just buy a new screen or more?
Click to expand...
Click to collapse
See this post first .
http://forum.xda-developers.com/showthread.php?t=1735327
jje
JJEgan said:
See this post first .
http://forum.xda-developers.com/showthread.php?t=1735327
jje
Click to expand...
Click to collapse
Do you think that i could use this, or would i need something else?
http://www.ebay.co.uk/itm/GENUINE-S...K_Replacement_Parts_Tools&hash=item1e7816e0a6
iHodzic said:
Do you think that i could use this, or would i need something else?
http://www.ebay.co.uk/itm/GENUINE-S...K_Replacement_Parts_Tools&hash=item1e7816e0a6
Click to expand...
Click to collapse
If you use that you must realise that separating the glass from the digitizer is a very tricky fiddly hit and miss process where you are more likely to break than mend in all honesty
I think that the screen is broken too. Because you said that the screen was black after turning it on. Think u need a new display + digitizer. They sell them on ebay for 200 dollar. It's expensive I know but I don't think there's an other option.
http://www.ebay.co.uk/itm/Genuine-Samsung-S3-SIII-GT-i9300-New-Touch-Screen-Amoled-Lcd-display-Digitizer-/121068012505?pt=UK_Mobiles_Accessories_RL&hash=item1c303743d9
Ok, thanks so much for the help everyone!
and there's no guarantee that the screen is the only thing broken.
PS there's a "thanks" button

[Q] Need Help with screen

So it looks like a small part of the top of my screen is dead, already tried everything and no luck, The draw line test shows about a 10% of the screen not working. I think this might be a hardware problem, but not sure.
If its the hardware, is it possible to only replace the Digitizer glass, without replacing the LCD screen?
Where can I buy the part (hopefully Original, I read that third party replacements are usually disappointing, because of quality.)? I tried searching in ebay and amazon and was only able to find for the HTC one X not the plus version.
Is it too hard to replace or i'm better saving for a new phone?
Do you mean the area where the status bar is? My HOX+ also doesn't recognize touches there. It happened suddenly 5 months ago when I was playing games . However, I used to it and it is not a big problem, I will give it to repair when I get on vacation .
I already made some researches on the internet and it is not an uncommon problem for touch screens. Yes, it is the digitizer's fault.
/\/\ said:
Do you mean the area where the status bar is? My HOX+ also doesn't recognize touches there. It happened suddenly 5 months ago when I was playing games . However, I used to it and it is not a big problem, I will give it to repair when I get on vacation .
I already made some researches on the internet and it is not an uncommon problem for touch screens. Yes, it is the digitizer's fault.
Click to expand...
Click to collapse
Exactly the same problem, upper part of the screen (all notification bar). I have an OCD and this tiny things bug me a lot. I guess now I need to find a digitizer to replace it, the problem is that on ebay and other sites there are not HOX+ available, all are for the HOX.
Is there any difference between HOX and HOX+ digitizers? I thought both got the same screen.
I'm not an expert so I won't fix it on my own, better send it back to service .
Btw. I've read one time that you can put a piece of paper between the bezel and grill to clean some mess up which could get inside the phone. I was wondered that I was able to slip the paper there, but it didn't work .
Arcano30 said:
So it looks like a small part of the top of my screen is dead, already tried everything and no luck, The draw line test shows about a 10% of the screen not working. I think this might be a hardware problem, but not sure.
If its the hardware, is it possible to only replace the Digitizer glass, without replacing the LCD screen?
Where can I buy the part (hopefully Original, I read that third party replacements are usually disappointing, because of quality.)? I tried searching in ebay and amazon and was only able to find for the HTC one X not the plus version.
Is it too hard to replace or i'm better saving for a new phone?
Click to expand...
Click to collapse
Hi you will find your parts here they sell OEM parts. (http://www.etradesupply.com/htc.html)
Goodluck!
Dont forget to hit the thanks button
Optimus said:
Hi you will find your parts here they sell OEM parts.
Goodluck!
Dont forget to hit the thanks button
Click to expand...
Click to collapse
Anyone tryed to replace screen with digitizer? it helps?
Screen replacement
edenlt said:
Anyone tryed to replace screen with digitizer? it helps?
Click to expand...
Click to collapse
Hi goto youtube and see a video how to replace..
Optimus said:
Hi goto youtube and see a video how to replace..
Click to expand...
Click to collapse
Hi, i know how to replace it, my question was if i replace screen dead zone will dispier?
edenlt said:
Hi, i know how to replace it, my question was if i replace screen dead zone will dispier?
Click to expand...
Click to collapse
yes it will work, but you can't only change the digitizer, it's too hard glued together. I broke my LCD connector while replacing the screen although
I was really careful, so it's not as easy as everyone says.
Thx, i will keep that in mind.

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