hello.
I've got serious problems. Today I get in the car and watched the latest messages on my phone. then suddenly the screen began flickering and everything was getting over bright. So I thougt that a reboot would help. totally wrong, Tried to reboot but the samsung boot screen turn purple with blueish tinted letters. Then my heart goes crazy because I tought I bought a phone with a decent quality. And now the screen is just past away!! Why Samsung, Why?? Tried to boot several times. Phone starts up so I made a backup from the SD card but there's no working screen. I feel horrible now. because now i have to wait untill it's monday so i can call Samsung for an RMA and then just wait a couple of weeks. 2 weeks without my S3. This is just like rehab in a nightmare...
Does somebody here have experience with a faulty screen?
p.s.
Phone never dropped on ground, never. Always have TPU case with touchscreen-protector
Lightning is not covered under warranty .
jje
Did you take an insurance when you bought your phone?
Sent from my GT-I9300 using xda app-developers app
that lightning strike was just for fun. It wasn't hit by lightning. No i don't have insurance on my phone. This is a fault of Samsung?? not mine? How can i destroy my display driver myselve? that's impossible.
Funny joke... very descriptive. The only reason I read it was to see how u managed to get ur phone struck by lightning and still managed to post about it...
Douche
Sent from my GT-I9300 using xda premium
OT
will it be covered under warranty? On a dutch forum I read several cases with broken screen. most of them in a couple of weeks after the release.
If this will be every 5 months I want my freaking money back because I don't gonna sent my phone 4 times in 2 years. and after that I have to gonna pay myselve for the repair. That's rediculous. Even the S2 would last longer. This is such a shame for samsung. Monday I will call customer service and then I will explain the whole story and then they have to repair it as soon as it gets.
I have the flickering screen problem as well. It happens when the screen turn off (time-outed and manually) and turn on again. Anyone has the same problem? I wonder if it is a hardware or software problem?
ctingwei said:
I have the flickering screen problem as well. It happens when the screen turn off (time-outed and manually) and turn on again. Anyone has the same problem? I wonder if it is a hardware or software problem?
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Click to collapse
that's not the flickering i mean. But I know your problem. It's software related. It get's dimmed when you push the home button right after time-out.
roylee01 said:
OT
will it be covered under warranty? On a dutch forum I read several cases with broken screen.
If you screen or display is not working its warranty . If your screen is broken or cracked its not warranty .
If you have custom rom or root or rom counter above zero warranty is void .
jje
Click to expand...
Click to collapse
roylee01 said:
that's not the flickering i mean. But I know your problem. It's software related. It get's dimmed when you push the home button right after time-out.
Click to expand...
Click to collapse
Not dimmed actually, The screen is like the magnetic field noise when we put our dialing cellphone near to CRT monitor last time. Sorry for my bad english.
they can't even see the binary counter because of the screen that's broken .
But I think I did reset my binary counter already 2 months ago. after that I only did flashes with CWM. Not Odin.
p.s. Does it count flashes with CWM? I think it only counts when you load via odin.
roylee01 said:
they can't even see the binary counter because of the screen that's broken.
Click to expand...
Click to collapse
You're kidding right? I hope you are LMAO!!
No I'm serious.. How can they watch binary counts when display is not working anymore?? Simple right?? Here in the Netherlands there are several cases with people that have rooted S3's with broken screen. They all get a new phone. If they could see the binary counter. They wouldn't send out new phones right??
A defective unit , after reading countless posts about defective units i am doubting about samsung's quality ....
ctingwei said:
Not dimmed actually, The screen is like the magnetic field noise when we put our dialing cellphone near to CRT monitor last time. Sorry for my bad english.
Click to expand...
Click to collapse
Hello, same problem here but only when auto brightness and power saving mode (any combination of options checked) are on, which I just recently noticed since on dark background you wouldn't see it. Software bug?
Related
Every few minutes when i'm using the phone the screen will lock up. The screen will either go back being responsive in about 30 seconds but it is a big irritation. I bought this phone secondhand completely stock and it exhibits this problem. Has anyone encountered this problem before and if you have how did you fix it?
Akulamenuri said:
Every few minutes when i'm using the phone the screen will lock up. The screen will either go back being responsive in about 30 seconds but it is a big irritation. I bought this phone secondhand completely stock and it exhibits this problem. Has anyone encountered this problem before and if you have how did you fix it?
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Click to collapse
What color is the sticker under the battery cover?
There isn't a sticker.
Akulamenuri said:
There isn't a sticker.
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Click to collapse
That its a clear indication the phone was dropped in some sort of liquid by the previous owner. There should be a small sticker inside - white means everything is ok and pink means it was dropped in liquid. Looks like someone was trying to hide something by removing it.
Well that sucks. Anything that I can do to fix the phone that does not involve the original owner?
Akulamenuri said:
Well that sucks. Anything that I can do to fix the phone that does not involve the original owner?
Click to expand...
Click to collapse
I've heard you can get a replacement from samsung but I'm afraid I don't gave any helpful details that would help. You could try calling tmobile and asking to speak to a customer loyalty rep. Not sure if it will help but is worth a shot.
Hello...my brother want to give his sgs2 to me..
He said the screen already cracked and after cracked battery drained crazy..
I want to ask is crack screen will cause battery drain? Or something broken with the phone after the phone fell?
Anyone have any advised for me?
Because change the screen will cause me around 200 usd..if internal side of this sgs2 also having problem.. I think better for me get having new phone...
Sent from my Nexus S using xda premium
Buy a new one.
You want an engineers report to determine problems and costs .
jje
MistahBungle said:
Buy a new one.
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Click to collapse
I would have to agree.
You'd be better off getting a new one.
Hahaha I'm sorry that i'm laughing but the screen cracking and the battery drainage could not have anything in common ^^
Oh no....thanx...
I brought mt GSII to samsung center..
changing processor and screen cost me USD290....is it worth it??
How much is the screen alone? i also have a screen issue, the phone turns on but the screen stays black and sometimes rainbow of colors appear on the left side.
Phone stays on as it gives feedback when i touch different options by guessing!
enraged1 said:
How much is the screen alone? i also have a screen issue, the phone turns on but the screen stays black and sometimes rainbow of colors appear on the left side.
Phone stays on as it gives feedback when i touch different options by guessing!
Click to expand...
Click to collapse
around 110USD
u could fixing the screen, though battery drain probably something else. nothing to do with the screen
jgalvez21 said:
u could fixing the screen, though battery drain probably something else. nothing to do with the screen
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Click to collapse
yes..i know..
but how i now wheter battery drain problem associated with hardware or software??
update..
samsung center just call..
problem with power drain fixed!..just problem with socket..will cost me around 20USD
and cracked screen will cause me around 110USD..
130USD will be okay for me than buy a new phone rite??
al_madd said:
update..
samsung center just call..
problem with power drain fixed!..just problem with socket..will cost me around 20USD
and cracked screen will cause me around 110USD..
130USD will be okay for me than buy a new phone rite??
Click to expand...
Click to collapse
Yes I would say so!
Glad you're getting somewhere with it! Good luck.
Hi Guys, I have screen burn problems again with my S3, had the same issue on S2 also.
I use Sygic sat nav software 4-5 hours a day 5-6 days a week, and I now have a nice circle in the top corner of my screen where the speed limit is.
I am running an app called Screen burn-in tool which was recommended when i searched online, its been running now for about half hour but i don't think it will help at all, but its worth a try.
Does anyone know if screen burn is covered under manufacturers warranty or not?
also while running the app i can now tell that the status bar is also burnt into the screen, how very annoying after having this phone for a little over a month....:crying:
joey jojo said:
Hi Guys, I have screen burn problems again with my S3, had the same issue on S2 also.
I use Sygic sat nav software 4-5 hours a day 5-6 days a week, and I now have a nice circle in the top corner of my screen where the speed limit is.
I am running an app called Screen burn-in tool which was recommended when i searched online, its been running now for about half hour but i don't think it will help at all, but its worth a try.
Does anyone know if screen burn is covered under manufacturers warranty or not?
also while running the app i can now tell that the status bar is also burnt into the screen, how very annoying after having this phone for a little over a month....:crying:
Click to expand...
Click to collapse
i would not think that Samsung will take it back since it is not a manufacturing defect, you could try.
pashinator said:
i would not think that Samsung will take it back since it is not a manufacturing defect, you could try.
Click to expand...
Click to collapse
ill just see how it goes for now! I guess I can drop it and get a new screen on the insurance
joey jojo said:
ill just see how it goes for now! I guess I can drop it and get a new screen on the insurance
Click to expand...
Click to collapse
Does samsung specifically state not to have static images on the screen? If so, then yes, it is not a manufacturer defect. However, if there is no mention of it, you could possibly argue that there was no forewarning of the possibility of screen burn.
Good luck, keep us updated!
Hey could someone help me diagnose whats going on with my Galaxy Tab 10.1?
I haven't used it in a few days. I knew it was dead. So I went to charge it. It turned on
and the screen is showing crazy ****ed up lines and flickering. I cannot get to recovery or download mode.
My wife says its this "Carbon Rom" that I installed. I say bull****. If it was, I would be able to at least see recovery mode.
To me it seems the video card or screen, whatever produced the picture got screwed up. Please take a look at the pic and let me know what you think. Can this be fixed? Whats the cost? Is this something I can fix or do I need to go to a repair shop?
Is there a warranty on these things? Its a year old. If I send it to Samsung, will they be able to tell a custom rom was flashed which will void the warranty? Im guessing so... Someone please help im sad
The picture is attached.
Thanks for any help. Appreciated
deviouskind said:
Hey could someone help me diagnose whats going on with my Galaxy Tab 10.1?
I haven't used it in a few days. I knew it was dead. So I went to charge it. It turned on
and the screen is showing crazy ****ed up lines and flickering. I cannot get to recovery or download mode.
My wife says its this "Carbon Rom" that I installed. I say bull****. If it was, I would be able to at least see recovery mode.
To me it seems the video card or screen, whatever produced the picture got screwed up. Please take a look at the pic and let me know what you think. Can this be fixed? Whats the cost? Is this something I can fix or do I need to go to a repair shop?
Is there a warranty on these things? Its a year old. If I send it to Samsung, will they be able to tell a custom rom was flashed which will void the warranty? Im guessing so... Someone please help im sad
The picture is attached.
Thanks for any help. Appreciated
Click to expand...
Click to collapse
Its been sitting for 5 minutes now and I went to turn on and it shows a White screen now.
This seems like definite damage. The only things I could think it would be is last Saturday I was sitting by the pool reading
and I cover it back up with my flip case, had it sitting on the chair while I was swimming. It was fine after that though.
Last time I used it, it was Tuesday and it was fine. The only other thing is if my daughter got a hold of it... But there's no way to tell
either way if these were the cause. Any thoughts?
I remember someone posting a topic with the same issue like a yezr zgo or so, i can't find this topic anymore, the problem was with the screen or the cable of your screen, i think he had to replace his LCD screen
deviouskind said:
Its been sitting for 5 minutes now and I went to turn on and it shows a White screen now.
This seems like definite damage. The only things I could think it would be is last Saturday I was sitting by the pool reading
and I cover it back up with my flip case, had it sitting on the chair while I was swimming. It was fine after that though.
Last time I used it, it was Tuesday and it was fine. The only other thing is if my daughter got a hold of it... But there's no way to tell
either way if these were the cause. Any thoughts?
Click to expand...
Click to collapse
Seems in my opinion that you have a screen fault. Maybe it was caused by you without your knowledge or it is a manufacturing defect. It us really hard to say but a screen replacement should fix the problem.
Sent from my HTC One using Tapatalk 4 Beta
DefQoN_BE said:
I remember someone posting a topic with the same issue like a yezr zgo or so, i can't find this topic anymore, the problem was with the screen or the cable of your screen, i think he had to replace his LCD screen
Click to expand...
Click to collapse
Thank you for your reply.
So you think its the screen, same here. But im doing some you tubing and see that the screen is pretty much just a piece of clear cover that
goes over the lcd screen. I will need a new lcd screen, correct? Is it worth taking apart and checking the cables?
Theres no cracks or damage to the physical screen so it has to be internal.
If anyone can find a link, please let me know. Thanks for your help!
What do you think it would cost to fix at a repair shop? and / or samsung vs. joe blows repair shop?
WildfireDEV said:
Seems in my opinion that you have a screen fault. Maybe it was caused by you without your knowledge or it is a manufacturing defect. It us really hard to say but a screen replacement should fix the problem.
Sent from my HTC One using Tapatalk 4 Beta
Click to expand...
Click to collapse
Screen replacement or LCD replacement? The screen has no physical or visible cracks/damage.
Thanks for your reply!
deviouskind said:
Screen replacement or LCD replacement? The screen has no physical or visible cracks/damage.
Thanks for your reply!
Click to expand...
Click to collapse
Maybe it something from the inside so there will be no visible damage.
Sent from my HTC One using Tapatalk 4
Lcd replacement
So recently my z ultra has been acting up there's a single black line that flickers across the screen at time and then the screen turns sort of white and whatever image is on the screen at the time of this happening stays there if you scroll to another home screen or open an app it eventually goes away if you turn the screen on and off multiple times but then it happens again sooner or later......i will upload pics or a video later to give you guys a better idea on what im talking about
aeazy617 said:
So recently my z ultra has been acting up there's a single black line that flickers across the screen at time and then the screen turns sort of white and whatever image is on the screen at the time of this happening stays there if you scroll to another home screen or open an app it eventually goes away if you turn the screen on and off multiple times but then it happens again sooner or later......i will upload pics or a video later to give you guys a better idea on what im talking about
Click to expand...
Click to collapse
Go to phone > *#*#7378423#*#* > Service test > Display
If the screen is not all white then you have LCD problem.
If all white that's mean your LCD is good,maybe try flash another ROM or factory reset.
Sent from my c680X using XDA premium
Sounds like you're having the same problem as me. You only have a single line though, while 2/3 of my display is like this. Mine gets like this whenever it's a little under room temperature, and it's a hardware defect according to Sony.
Post some pictures though. It could be software related (if you're lucky).
Sent from my C6833 using Tapatalk
My XZU has this 1x1 cms 'purple cloud' at top mid center of screen all the time. I see it at the phone boot animation also. Its not captured on screen. So I guess its an LCD burn mark
Its visible only at medium and high brightness on a black background. Not on white background.
aeazy617 said:
So recently my z ultra has been acting up there's a single black line that flickers across the screen at time and then the screen turns sort of white and whatever image is on the screen at the time of this happening stays there if you scroll to another home screen or open an app it eventually goes away if you turn the screen on and off multiple times but then it happens again sooner or later......i will upload pics or a video later to give you guys a better idea on what im talking about
Click to expand...
Click to collapse
http://youtu.be/iFnjwzcNcX4
I did a factory reset twice ...and its running the stock rom
Sent from my GT-N8013 using xda app-developers app
LordManhattan said:
Sounds like you're having the same problem as me. You only have a single line though, while 2/3 of my display is like this. Mine gets like this whenever it's a little under room temperature, and it's a hardware defect according to Sony.
Post some pictures though. It could be software related (if you're lucky).
Sent from my C6833 using Tapatalk
Click to expand...
Click to collapse
It does happen when the phone gets a little cold so maybe we have the same problem
Sent from my GT-N8013 using xda app-developers app
aeazy617 said:
It does happen when the phone gets a little cold so maybe we have the same problem
Sent from my GT-N8013 using xda app-developers app
Click to expand...
Click to collapse
Just checked out your video, and i'm having this issue too. That's called "ghosting", and that means that the response time of the screen has gone to hell. The issue gets triggered on mine when the temperature drops a little.
Try this:
- Is it functioning normally in room temperature? If yes, put the phone in your refrigerator for 2-3 minutes and see if it's still functioning properly. If not, well.. then you're having the same issue as me, and i've talked to Sony, and it's a hardware defect and you'll have to use your warrenty and get a new screen. I sent mine in for repairs today, so i'm crossing my fingers.
IF you decide to send it in for repairs, remember to call them and ask them to do whatever triggers the issue, or else they'll simply re-flash the firmware and call it a day. That's what happened to me the first time, and you don't want that to happen
LordManhattan said:
Just checked out your video, and i'm having this issue too. That's called "ghosting", and that means that the response time of the screen has gone to hell. The issue gets triggered on mine when the temperature drops a little.
Try this:
- Is it functioning normally in room temperature? If yes, put the phone in your refrigerator for 2-3 minutes and see if it's still functioning properly. If not, well.. then you're having the same issue as me, and i've talked to Sony, and it's a hardware defect and you'll have to use your warrenty and get a new screen. I sent mine in for repairs today, so i'm crossing my fingers.
IF you decide to send it in for repairs, remember to call them and ask them to do whatever triggers the issue, or else they'll simply re-flash the firmware and call it a day. That's what happened to me the first time, and you don't want that to happen
Click to expand...
Click to collapse
It was working fine then I put it in the fridge for two minutes and it started malfunctioning as soon as I took it out like you said it would
Sent from my GT-N8013 using xda app-developers app
aeazy617 said:
It was working fine then I put it in the fridge for two minutes and it started malfunctioning as soon as I took it out like you said it would
Sent from my GT-N8013 using xda app-developers app
Click to expand...
Click to collapse
Alright, so it's the same issues as i have, and it's a production error according to Sony, so you'll have to send it in for repair. This is strangly enough only the second case where this happens, that i've read or heard about (including my own Ultra), so it doesn't seem to be that big of an issue. It could simply be an issue on a batch of Ultras that we got. It's a really strange defect though.
Alright, so I got my Ultra back yesterday with a new screen, and the problem is solved. I tested it by leaving it in my refrigerator for about 5 minutes, and there were no signs of slowdowns or other defects, so that's the way to go
Sent from my C6833 using Tapatalk