It really sucks not having my Christmas present :( - Asus Eee Pad Transformer Prime

I wish i had it to play with! Or at least knew when i will have it. Or at the very least, knew it was going to be the best thing since sliced vagina lol
And now i feel really dumb, i cancelled all my preorders when i saw i had a 12/27 delivery from Bestbuy. But now i see that's most likely 99% bogus. Im expecting an email from BB on mon/tues with apologies and all that nonsense.
And to make it worse i bought my wife a TF101 for Christmas and she is sitting there all day playing with it
FML lol

Don't worry buddy, it will be worth it once it arrives. I feel ya though. just give your wife a crash course on Og transformer till then.

I'm disappointed I don't have mine yet either. I have a feeling that getting to Wednesday is going to feel like forever hell, it already is lol... But it'll get here eventually. And when it does, it will be worth the wait.
Sent from my ADR6425LVW using XDA Premium.

What's even worse is that now even when we get it we still have to worry about screen issues, gps issues, wifi issues, etc

Funny those Americans. We in Europe can be very happy if we get it in January. We also pay the same price as the Americans in €. Which means $782,11 for the 64GB without dock!
Just saying, however I totally get you're disappointed.

JoeyLe said:
Funny those Americans. We in Europe can be very happy if we get it in January.
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Yep, I won't be getting my Christmas present till mid-January - hopefully!

xGary said:
What's even worse is that now even when we get it we still have to worry about screen issues, gps issues, wifi issues, etc
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We are on the same page! BTW i stole your post on here and posted it on AndroidForums (gave you proper credit of course)
Another reason to be pissed is even if by some miracle this thing arrives and has no issues, we lose out on having a 3 day weekend to tinker

Related

In store sightings and success

I am in the boat of a massively delayed preorder and plan on going the in store route.
Hoping to find it at some not so popular electronics retailers this week
Just want to know of all the stores this thing is spotted in this week.
oasis9389 said:
I am in the boat of a massively delayed preorder and plan on going the in store route.
Hoping to find it at some not so popular electronics retailers this week
Just want to know of all the stores this thing is spotted in this week.
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Sad face. The title is so misleading, I thought you found one in a store:-(
Sent from my VS910 4G using xda premium
Haro912 said:
Sad face. The title is so misleading, I thought you found one in a store:-(
Sent from my VS910 4G using xda premium
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Ya that's what i thought =(
I called my local bestbuy asking about the prime, she said its coming soon lol. I asked about tomorrow she said no.
Ya this thread should help out in determining whether we're looking at a Jan in-store release or if this thing will actually be in stores by the date Asus said it would be, the 19th of December... Keep us posted if you see anything!
I am hoping by 2nd week of jan really. But I will keep an eye here to see if there is some spottings out there.
Sent from my SPH-D700 using XDA App
Tomorrow right after I get out of school at 1PM I'm going to be biking 30 minutes a GameStop in hopes of obtaining one, and if they do not have one I'll be biking 20 minutes from there to ANOTHER GameStop to see if they have it.
called 2 bestbuys today both said monday dec 19 call the same two back again and one day they dont know and the other said march lol.. got to love it
SOPhishicated said:
Tomorrow right after I get out of school at 1PM I'm going to be biking 30 minutes a GameStop in hopes of obtaining one, and if they do not have one I'll be biking 20 minutes from there to ANOTHER GameStop to see if they have it.
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.... And they say gadgets make us lazy.... lol
Sent from my GT-P7510 using Tapatalk
asked about it today in BB one guy didn't know, looked it up in the computer and it said coming soon.
another guy cam over and said pretty definitively that it was being released tomorrow (19th) and that they would not be available in store until Jan 1.
There is something wrong when a school aged kid who has to ride his bike can afford a $500 tablet.
steelerfnpeter said:
There is something wrong when a school aged kid who has to ride his bike can afford a $500 tablet.
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this gave me a good chuckle. really puts things in perspective.. well i guess not really.
steelerfnpeter said:
There is something wrong when a school aged kid who has to ride his bike can afford a $500 tablet.
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when i was his age i had to ride a back up a hill both ways to get a piece of penny candy.
steelerfnpeter said:
There is something wrong when a school aged kid who has to ride his bike can afford a $500 tablet.
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I assume they are in collage and they either A. don't have a car B. Doesn't have money for a car or C. live close to school.
Plus a tablet is 500 bucks most cars you buy for 500 bucks aren't worth it...
blaziner18 said:
when i was his age i had to ride a back up a hill both ways to get a piece of penny candy.
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bblallahahahhahaha!!!!!!
steelerfnpeter said:
There is something wrong when a school aged kid who has to ride his bike can afford a $500 tablet.
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What makes you so sure he's school aged? Getting out of class at 1 sounds an awful lot like college to me. And I know plenty of people, undergrad, grad school, and working, who ride bikes rather than drive (even for pretty long distances) because they like the exercise and consider it a way to make a positive ecological impact.
My roomate rides becuase he doesn't have a car/lincense/LOVES doing it. It is like 25F outside and he is riding his bike just because he loves being on it
Hahaha you guys. I'm actually a senior in high school, just getting prepped for college. Might as well get this early so I can do my homeworks on my free periods at school. Plus this is my Christmas, Birthday, and Chinese New Year present, plus I'm throwing some of my own money in there. And traveling by bicycle here in New York is much faster than traveling by car/public transport in short-mid range distances. Only problem is, you end up getting to places all sticky and sweaty looking.
Yea totally misleading header there. Was hoping someone found some place that will actually have them in stock tomorrow. I called BB and they also told me January. Guess I will be calling Gamestop in the morning to see if they are going to have any but I actually doubt any stores will actually have them in stock at the stores until January which really Sucks.
header isn't all that misleading.
anyway keep the thread on topic, i am want to find this device in store this week.
Fascinating conversation about bicycles on XDA. Sorry to interupt that. But any chance any of you east coast folks have had any luck finding a Transformer Prime at a Best Buy or other retail store today?
My Best Buy will be opening in about 40 minutes. I suspect a trip over there will be a waste of time though.

Amazon orders

So I'm of of the late people to order the prime (12/26) and just wondering how many of us are out there? Anyone got any idea when that second batch is coming to amazon?
I'm also an Amazon late buyer. Hoping our patience pays off with more polished machines.
I'm also in this boat. I'm honestly not expecting to get mine until February. I'm hoping that by the time it ships it will have ICS pre-installed.
Ordered from Amazon 64GB Champagne today After Return
I returned my TP yesterday to GameStop for a full refund. They had none in stock so refunded in cash no less. My reason for returning was a completely dead GPS. I never once got any lock of any type trying all the tricks on the GPS threads. Everything else worked flawlessly and I really hated parting with it but if I'm paying 500 bucks for a device it better work. I did notice a few people with later shipments having better luck than I did and so am rejoining the great TP Egg Hunt
P.S. From my own personal experience of two weeks playing with the TP if they get the GPS issue worked out this will be one badass tablet !!!
From the rumors i hear, the second batch of TP on amazon is due to ship during the first half of January so lets all hope that we get our tablets then and they are without problems
gocool767 said:
From the rumors i hear, the second batch of TP on amazon is due to ship during the first half of January so lets all hope that we get our tablets then and they are without problems
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wasn't a rumor...had a re-pre-order from amazon and it was scheduled for delivery between Jan 26th-Feb 6th (i think).
dajackal9999 said:
I returned my TP yesterday to GameStop for a full refund. They had none in stock so refunded in cash no less. My reason for returning was a completely dead GPS. I never once got any lock of any type trying all the tricks on the GPS threads. Everything else worked flawlessly and I really hated parting with it but if I'm paying 500 bucks for a device it better work. I did notice a few people with later shipments having better luck than I did and so am rejoining the great TP Egg Hunt
P.S. From my own personal experience of two weeks playing with the TP if they get the GPS issue worked out this will be one badass tablet !!!
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Man this just kills me.. I really don't understand why people need GPS so badly. I really can't think of a single time I would use it. My Galaxy Nexus is a MUCH better navigation device than a 10" tablet could ever be. As long as it can get my current city from wifi for searches, what other possible use is there?
It's probably been discussed in other GPS threads, but I haven't seen any real reason that I should worry about GPS on a wifi only tablet.
If you do a search on Amazon right now, the 32 GB Primes are only available from Amazon partners at highly inflated prices. There is a 64 GB available from Amazon, but no 32's.
ModestMuse23 said:
Man this just kills me.. I really don't understand why people need GPS so badly. I really can't think of a single time I would use it. My Galaxy Nexus is a MUCH better navigation device than a 10" tablet could ever be. As long as it can get my current city from wifi for searches, what other possible use is there?
It's probably been discussed in other GPS threads, but I haven't seen any real reason that I should worry about GPS on a wifi only tablet.
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Yeah, this bugs me too. People exchanging their otherwise perfectly working Primes because of GPS.... People should research enough to know that no amount of exchanges at this time is going to solve the issue.
Back on topic, I also ordered on 12/26 from Amazon (Grey 64GB)
Yeah, I posted about this yesterday. I ordered on Dec 19th, 64gb grey. One person in my post stated they ordered it on the 18th and it was delivered on the 30th. Not sure what size and stuff. I've also heard of some from the first round not getting theirs yet. I'm hoping that we get them in the next week or so.
I preordered my 64 champ. on the 22nd, had an est. of jan 24th-feb 7, and 3 days ago, changed to "we will notify you" and hasn't given me a new date yet
Godswrath said:
Yeah, this bugs me too. People exchanging their otherwise perfectly working Primes because of GPS.... People should research enough to know that no amount of exchanges at this time is going to solve the issue.
Back on topic, I also ordered on 12/26 from Amazon (Grey 64GB)
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It's not even that, I just don't know what they are even using the GPS on a wifi tablet to do... As I said, android phones are much better navigation devices than big tablets. If they removed GPS function completely, I'm not sure what I would miss out on...
Just got off the phone with amazon about the 64gb champ. gold model. Csr told me that they are expecting to start shipping out this week, and have more coming the week after that, and the week after that.
spalding1028 said:
Just got off the phone with amazon about the 64gb champ. gold model. Csr told me that they are expecting to start shipping out this week, and have more coming the week after that, and the week after that.
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lol So, essentially, they told you nothing you didn't already know? Why can't they be definitive!?!?! Good luck. Hopefully yours comes in soon.
WasabiWa83 said:
lol So, essentially, they told you nothing you didn't already know? Why can't they be definitive!?!?! Good luck. Hopefully yours comes in soon.
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well, I originally had a shipping estimate of jan 24-feb 7 and they changed it to "we will notify you when we have a date" and I called to ask why, and he basically told me that it will be shipping sooner than expected
spalding1028 said:
well, I originally had a shipping estimate of jan 24-feb 7 and they changed it to "we will notify you when we have a date" and I called to ask why, and he basically told me that it will be shipping sooner than expected
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Ah, I see. Well mine still says Jan 24-Feb 7. What number did you call?
WasabiWa83 said:
Ah, I see. Well mine still says Jan 24-Feb 7. What number did you call?
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I went through the help link on their website
Just got amazon to give me a 100 dollar gift card for the delay by complaining
gocool767 said:
Just got amazon to give me a 100 dollar gift card for the delay by complaining
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I smell a troll... proof, or it didn't happen
spalding1028 said:
I smell a troll... proof, or it didn't happen
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How would i even prove it.... and honestly i don't care if you don't believe me lol

For those of you contemplating returning..

Ebay.
Of course if the device is defective.. then it'll be different, but maybe its not exactly what you want (locked BL)
If you're looking to make 150-300$ profit, yet that much. Sell it. I've been paying attention to the ebay market and median price the prime is selling for is 680 in auction.
crazzzzy
Ebay Link!
"shame on you" ?
You're joking, right?
not at all, this device is outstanding, more than what i had hoped. i've had it since the 22 and it is absolutely wonderful
biggem001 said:
not at all, this device is outstanding, more than what i had hoped. i've had it since the 22 and it is absolutely wonderful
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Not everyone has the same expectations you do. Just because you like it doesn't mean everybody else has to.
TotalCrisis said:
Not everyone has the same expectations you do. Just because you like it doesn't mean everybody else has to.
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well first of all, i mention that in my post if you read
"not everyone has the same expectations"
not at one point and time am i really criticizing anyone here
and im trying to help people who want to make a quick 200 bucks.
stop trolling.
biggem001 said:
well first of all, i mention that in my post if you read
"not everyone has the same expectations"
not at one point and time am i really criticizing anyone here
and im trying to help people who want to make a quick 200 bucks.
stop trolling.
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You're trying to help people by telling them to sell their used and probably defective devices to people who actually want it at $200 mark-up. Not going to help anyone. Pass.
biggem001 said:
well first of all, i mention that in my post if you read
"not everyone has the same expectations"
not at one point and time am i really criticizing anyone here
and im trying to help people who want to make a quick 200 bucks.
stop trolling.
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there's been alot of trolling going around lately. thanks for the link. hopefully it'll weed out the unproductive people that's been trolling. I hope they hurry up n get rid of device n BEGONE..lol
feel the same about the Prime as you previously posted. watch them come flocking back once we get ICS and root again
demandarin said:
there's been alot of trolling going around lately. thanks for the link. hopefully it'll weed out the unproductive people that's been trolling. I hope they hurry up n get rid of device n BEGONE..lol
feel the same about the Prime as you previously posted. watch them come flocking back once we get ICS and root again
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Cheers to that!!!
slugbug2010 said:
Cheers to that!!!
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thankkk youu. both of you. all these forum newbies and their trollin is starting to bug.
on a side note, i'll be workin my but off when ICS come out to get root and a nice custom rom out! WOO!
Yes the prices are going up for some reason. I've notice it on amazon too. $650 and up for the 32gb. Its crazy!! One seller for over $1000!!!
http://www.amazon.com/ASUS-Transfor...LM5E/ref=sr_1_1?ie=UTF8&qid=1325499022&sr=8-1
demandarin said:
there's been alot of trolling going around lately. thanks for the link. hopefully it'll weed out the unproductive people that's been trolling. I hope they hurry up n get rid of device n BEGONE..lol
feel the same about the Prime as you previously posted. watch them come flocking back once we get ICS and root again
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There have been some very real quality issues with this device. Particularly with the GPS (which MAY have turned out just to be a software issue, but may not be).
For you to write those issues off by saying that people were trolling is extremely irresponsible.
There has been some direct trolling, but the volume of the negative reviews have been from honest owners.
I appreciate the honest opinions here - it can be tough to fish out the trolls from the honest folk though.
Ah there are simply too many people that are looking for an ipad but buying the Prime, imho... And then there are many people that only look at the small things that arent perfect yet and not at the big picture.
I still have not found a big enough reason to cancel my preorder (ships mid january here) and there are so many people here trying really hard to ***** about this Tablet
On the other hand, if I was getting the TP mainly for GPS navigation in my car i wouldnt do it. But for the things i intend to do with it (surfing&youtube, watching movies, gaming _with a gamepad_ +emulators and text input), there's still nothing better and wont be anytime soon.
clouds5 said:
Ah there are simply too many people that are looking for an ipad but buying the Prime, imho... And then there are many people that only look at the small things that arent perfect yet and not at the big picture.
I still have not found a big enough reason to cancel my preorder (ships mid january here) and there are so many people here trying really hard to ***** about this Tablet
On the other hand, if I was getting the TP mainly for GPS navigation in my car i wouldnt do it. But for the things i intend to do with it (surfing&youtube, watching movies, gaming _with a gamepad_ +emulators and text input), there's still nothing better and wont be anytime soon.
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Well said. As for the people trying to make a quick buck by selling it on ebay good on you but if its defective that's just mean and PayPal could refund the item. Amazon is still the 12th and Ebuyer is 17 to 25 days..Ahhhhh
I opt'd to cancel my prime order...no gps and poor wifi performance... not for $600 so I canceled the dock and tablet order *sigh* am very disappointed...
I have one that I'm selling for $650 here locally on Craigslist in Eugene OR. I think I'm the only one in Eugene that has it. If I sell it I can buy a dock for my second Prime.
EndUser2012 said:
I opt'd to cancel my prime order...no gps and poor wifi performance... not for $600 so I canceled the dock and tablet order *sigh* am very disappointed...
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The wifi is fine and there is a GPS. You didnt even receive it, yet you assume that these issues exist in all TFPs, which they don't.
Sent from my Transformer Prime TF201 using xda premium
eBay has 9% final price fee on top of listing fee and then 3% from PayPal. sell it for $650 on eBay and then that leaves you at $572 and if you paid tax or shipping.. all your going to do is make eBay more money
federer said:
eBay has 9% final price fee on top of listing fee and then 3% from PayPal. sell it for $650 on eBay and then that leaves you at $572 and if you paid tax or shipping.. all your going to do is make eBay more money
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Good thing I'm selling it on Craigslist. Its funny how some people are oblivious to the Prime. One guy laughed at me and sent me a link to what he thought was the same tablet. It was the tf101 lol. Asking me why he should buy mine and not the one he found for $400. So I of course educated him a bit and told him off.
Sent from my Transformer Prime TF201 using Tapatalk
Itaintrite said:
You're trying to help people by telling them to sell their used and probably defective devices to people who actually want it at $200 mark-up. Not going to help anyone. Pass.
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Where do you get that when he posted this?
biggem001 said:
Ebay.
Of course if the device is defective.. then it'll be different
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My Best Buy Story

I wrote this early in the morning after I finally gave up on the prime. Here is the link to the story.
http://nerdtechnics.com/?p=11
The site is clean, I miss my Prime.....
OK...lol. yeah its better you linked to that story as its more like a blog. Very detailed on your experience. You left everyone hanging though. What they end up doing or you doing after they wouldn't give you cash back for gift cards. It was free gift cards anyways so I would've just pulled the small cash amount out n placed another order. Don't let best buy taint your yearning for the Prime...lol.
Haha, sorry, was getting late and needed to end it quickly. I asked the cashier to go get a manager because he couldn't give me cash for the gift card. Manager came over, I just said that I had been over at customer service for the last hour and a half and that I'd like cash for this gift card because i am no longer going to shop at this store.
I just got so annoyed with the waiting game. Anyone I spoke with had absolutely no idea what i was talking about most of the time. Also, the computer guy that came over to check the Prime, he actually says, "why don't you just get an ipad"? I wanted to slam his head against the counter.
infinitemethod said:
Also, the computer guy that came over to check the Prime, he actually says, "why don't you just get an ipad"? I wanted to slam his head against the counter.
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+1(0 char)
Skullmonkey said:
+1(0 char)
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The computer guy saying that is what pushed me over the edge. Maybe it's just me, but if someone brought back the first quad-core tablet, I would NEVER say, why don't you get an ipad. Face slap!
Cool story bro.
Thanks for taking the time to share that story.
I've always detested BestBuy. They're the "Hot Dog On A Stick" of consumer electronics stores. Too well lit... Too plasticky... Forget about getting anything even remotely obscure there -- too few choices on most things.
'Won't even get started on how borderline criminal Geek Squad is. $25(ish) to "optimize" my e-reader?
Being an IT professional, I advise as many folks as possible to avoid that store and go elsewhere... anywhere...
That's MY story, sort of...
Actually the main difference was, on that Friday when they wouldn't put a Saturday delivery sticker on for you? They went the extra mile for me, and SENT IT GROUND (after I had paid $29 for overnight shipping 4 weeks earlier), causing it to take another 12 days to reach me in a padded envelope, after riding via Rail from California to North Carolina. The box was quite crushed, though the Prime seemed okay... at first.
oh, and they charged me for the pre-order immediately, even though the policy says "we won't charge until we ship" so I had paid for it almost 6 weeks earlier.
The good news? I got my Prime for free. Yep. BB provided a FULL REFUND. I should be happy yes? Sort of. The Prime ended up RMA'ed, and I am without it once again. The saga continues. It was agreed to send me another one, yesterday, overnight. And yes, I agreed to let them open and test it since I am NOT going to be without it again, but instead of shipping it yesterday - Thursday they forgot... whoops. Now I wait till next week, unless I can get Asus to do a Saturday sticker...This is like the movie groundhog day... it literally never ends.... and I so lived my OG transformer... It's like I am being punished for wanting something more... The Prime I got paused, hung and lagged on virtually everything I did with it. It was cosmetically nice, but never saw a single GPS satellite. Wifi... fair... Light bleed, not terrible, but enough to cause concern, in every way it was ... not much better than my TF101 except in looks, and took a better picture. Not nearly as slick as I had hoped. Looked wonderful with the dock though... Horrible to keep clean. ICS is cool, but again, it lags so often, ... well maybe the nbew one will be better, or enough updates will come along to get things right... sigh
Jgrimoldy said:
Thanks for taking the time to share that story.
I've always detested BestBuy. They're the "Hot Dog On A Stick" of consumer electronics stores. Too well lit... Too plasticky... Forget about getting anything even remotely obscure there -- too few choices on most things.
'Won't even get started on how borderline criminal Geek Squad is. $25(ish) to "optimize" my e-reader?
Being an IT professional, I advise as many folks as possible to avoid that store and go elsewhere... anywhere...
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I wouldn't shop at Best Buy, but they are the only place near me that sells the diamond and gold plated HDMI cables to give me better HD. They are worth the $75.
Sent from my Transformer Prime TF201 using Tapatalk
kingsway8605 said:
I wouldn't shop at Best Buy, but they are the only place near me that sells the diamond and gold plated HDMI cables to give me better HD. They are worth the $75.
Sent from my Transformer Prime TF201 using Tapatalk
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And of course, only if they print the words "Monster" on them.. Cause anything else is just not worth it..
SmartAs$Phone said:
Actually the main difference was, on that Friday when they wouldn't put a Saturday delivery sticker on for you? They went the extra mile for me, and SENT IT GROUND (after I had paid $29 for overnight shipping 4 weeks earlier), causing it to take another 12 days to reach me in a padded envelope, after riding via Rail from California to North Carolina. The box was quite crushed, though the Prime seemed okay... at first.
oh, and they charged me for the pre-order immediately, even though the policy says "we won't charge until we ship" so I had paid for it almost 6 weeks earlier.
The good news? I got my Prime for free. Yep. BB provided a FULL REFUND. I should be happy yes? Sort of. The Prime ended up RMA'ed, and I am without it once again. The saga continues. It was agreed to send me another one, yesterday, overnight. And yes, I agreed to let them open and test it since I am NOT going to be without it again, but instead of shipping it yesterday - Thursday they forgot... whoops. Now I wait till next week, unless I can get Asus to do a Saturday sticker...This is like the movie groundhog day... it literally never ends.... and I so lived my OG transformer... It's like I am being punished for wanting something more... The Prime I got paused, hung and lagged on virtually everything I did with it. It was cosmetically nice, but never saw a single GPS satellite. Wifi... fair... Light bleed, not terrible, but enough to cause concern, in every way it was ... not much better than my TF101 except in looks, and took a better picture. Not nearly as slick as I had hoped. Looked wonderful with the dock though... Horrible to keep clean. ICS is cool, but again, it lags so often, ... well maybe the nbew one will be better, or enough updates will come along to get things right... sigh
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Thanks for posting this. I am glad to know I wasn't alone. That is pretty awesome that they gave you a free one, hopefully you get it soon! My device did work pretty well. Still got hung up every once in a while but I just couldn't spend that kind of money and not have at least the build quality done well and I am not dealing with that many dead pixels. If it were just a couple, that's another story.
kingsway8605 said:
I wouldn't shop at Best Buy, but they are the only place near me that sells the diamond and gold plated HDMI cables to give me better HD. They are worth the $75.
Sent from my Transformer Prime TF201 using Tapatalk
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Haha! Exactly! Bastards.
infinitemethod said:
Haha! Exactly! Bastards.
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I actually had a Best Buy rep tell me I will "lose pixels" if I didn't get the monster cable. I was about to buy a 55" LG, but left the store.
Sent from my SPH-D710 using Tapatalk
kingsway8605 said:
I actually had a Best Buy rep tell me I will "lose pixels" if I didn't get the monster cable. I was about to buy a 55" LG, but left the store.
Sent from my SPH-D710 using Tapatalk
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They seriously shouldn't be allowed to get away with that type of ****. Glad you left the store!
kingsway8605 said:
I actually had a Best Buy rep tell me I will "lose pixels" if I didn't get the monster cable. I was about to buy a 55" LG, but left the store.
Sent from my SPH-D710 using Tapatalk
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Maybe that is why I don't get a great signal with my D-Link dual band gaming router, I didn't buy the solid gold packet protecting ethernet Cables! It has nothing to do with having a three floor residence.
On the other hand, I did work there for three years so I do know how to game the system. Due to the one year ADH I have only had to pay 99 a year to upgrade my laptop to a newer version.
Sent from my Transformer Prime TF201

Guide to Returning prime in Canada

Change of topic. Original topic was a "Can you return the prime in Canada" thread. Since i personally have succeeded, i am now sharing how i did it so you can do it too!
First: Make sure you have all accessories: Charger, cleaning cloth, usb cable, manuals, etc.
Tablet has to be scratch free and in very good condition. Try to clean all the fingerprints as best you can.
If you have the plastic wrapper that goes around it, bonus!
Put tablet in box as if it were brand new. Neatly wrap the cord, make it all look pretty.
Make sure the tablet is charged and reset it so when you turn it on it goes to the default setup thing.
Dont forget to remove your microSD card!
Go to your local bestbuy.
Tell them you got it as a gift
You opened it up and played with it for a few days and decided its not for you
you would like a return please. (Be kind, they are people too!)
Another option is to say "they got the wrong one" when you ask for the refund. If they ask if you want to find the right one say you dont really have time right now, you'd rather the refund and you can come back another time to get the tablet thats right for you.
They will want to inspect it. If you have obvious physical damage, forget it. If you dont have the packaging, forget it. If you give them ANY reason to reject it, forget it. Dont lie but you dont have to give them obvious reasons. "I just dont want it" is true. "I want to return it because the new version came out" Also true but a bad idea.
They will likely ask if you have the recipt. Tell them you dont have a recipt, it was a gift, the person who gave it to you didnt think to keep it. (I said it was from my grandmother who lives in another city, whatever seems plausable)
They will tell you they cant return it for cash but can do store credit. You say thats acceptable and try not to smile too big. (Also helps not to agree too fast). I made some comment "thats fine, i can buy something that better suits what i need when i get paid". If they offer to help you find something to buy with the card right away just say you really dont have too long to spend on this, you can come back another day to spend the money.
Edit:
Dont forget! when you go to buy the infinity bring a printout of these two pages and get the infinity for $350 instead of $500! It helps to email yourself the links so you can bring them up on your phone too. Bestbuy matches online prices now! (woot!)
http://kexane.com/p/25919/ASUS TF700T-B1-GR 10.1-Inch Tablet (Gray)-%2d%2d-1KO008S4AY0499.html
http://surefireshops.com/p/25914/ASUS TF700T-B1-GR 10.1-Inch Tablet (Gray)-%2d%2d-0O008S4AY0499.html
If i helped you dont forget to thank me! (click the button!)
I wanna know too! Where are you finding these reports?
Sent from my Galaxy Nexus using Tapatalk 2
In the two "returned my prime" threads, if you read through them theres one or two people saying it didnt work for them and they were in Canada.
I've had success in getting a refund from them ( still awaiting the cheque however).
Feel free to PM me any questions.
145ty said:
I've had success in getting a refund from them ( still awaiting the cheque however).
Feel free to PM me any questions.
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Click to collapse
'Them' being Best Buy?
No, ASUS directly.
I don't think anyone is going to have luck until the actual release date (August 17th). Before then there is really no point to try an exchange.
145ty said:
No, ASUS directly.
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Click to collapse
How the heck did you manage that? Who do i contact!
I live in Alberta and I have tried numerous time to return my prime for an infinity at different location. All locations were ready to send it to Asus for repair and they don't really care about the manufacturers warranty, they just want to send it to Asus to take care of it.
Sent from my Transformer Prime TF201 using xda premium
Sent mine for RMA. Got cheque 3 weeks later. Bought another Prime. End of story. From Ontario.
Sent from my Transformer Prime TF201 using XDA Premium HD app
Moonshot1968 said:
Sent mine for RMA. Got cheque 3 weeks later. Bought another Prime. End of story. From Ontario.
Sent from my Transformer Prime TF201 using XDA Premium HD app
Click to expand...
Click to collapse
I know its sort of beside the point but what issue did you have to RMA it in for? how did they determine it was better to give you money than try to fix it?
pileot said:
I know its sort of beside the point but what issue did you have to RMA it in for? how did they determine it was better to give you money than try to fix it?
Click to expand...
Click to collapse
I'd definitely like to know this too!! I've had mine since January- bought it from Staples. I had problems within the first month, but they just told me I had to go through Asus (even though they told me I had 30 days to return when I purchased it!!). I haven't RMA'd after reading all the horror stories on the forums, and I keep hoping an impending update will fix things (silly I know...). I'm so frustrated with the whole experience, and reading about what is going on now in the US for BB customers is just making it worse! I'd love to hear if there is anything we can do up in Canada...
I RMA'd mine. I'm waiting for the information package and how to send it. It was fine at the beginning but after a few months I started to have screen glitches, flickers. My Wifi is some what weak to none existant where my wife's Ipad does not have a problem. The number of freezes it can have is unbearable.
Moonshot1968 said:
Sent mine for RMA. Got cheque 3 weeks later. Bought another Prime. End of story. From Ontario.
Click to expand...
Click to collapse
So how did it take in total since you initiated the process? I think I may be fed up enough to do it- I was willing to wait and see what good firmware updates did, but it's been 6 months... I'm moving soon though, so I might have to wait until the fall if the process is too long. The last thing I need right now is for it to get lost in the mail!!
urself25 said:
I RMA'd mine. I'm waiting for the information package and how to send it. It was fine at the beginning but after a few months I started to have screen glitches, flickers. My Wifi is some what weak to none existant where my wife's Ipad does not have a problem. The number of freezes it can have is unbearable.
Click to expand...
Click to collapse
Please post when you get the info-- I'm nervous about RMAs, and I'd really like more info on how Asus is handling them up here...
Has anyone heard of RMAs in Canada that have actually improved the Prime (in cases where the original was "fixed" and returned)?
MiscBec said:
So how did it take in total since you initiated the process? I think I may be fed up enough to do it- I was willing to wait and see what good firmware updates did, but it's been 6 months... I'm moving soon though, so I might have to wait until the fall if the process is too long. The last thing I need right now is for it to get lost in the mail!!
Please post when you get the info-- I'm nervous about RMAs, and I'd really like more info on how Asus is handling them up here...
Has anyone heard of RMAs in Canada that have actually improved the Prime (in cases where the original was "fixed" and returned)?
Click to expand...
Click to collapse
Once my Prime is sent back to me from its RMA I can post my thoughts on any improvements to my tablets overall performance.
I just got my prime back today, after sending it in exactly one month ago, to fix the green camera issue. I had to call them up to escalate the issue last week, because it was taking so long.
Anyway, they returned it good as new. They also replaced the cracked back panel, which was nice.
Sent from my Transformer Prime TF201 using xda app-developers app
Returned my prime to best buy with no receipt. Just said it was a gift. In Ottawa btw. Got a gift card for the keyboard and the tablet. Proud new owner of an infinity
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
When did you purchase your Prime, hydroxide?
hydroxide said:
Returned my prime to best buy with no receipt. Just said it was a gift. In Ottawa btw. Got a gift card for the keyboard and the tablet. Proud new owner of an infinity
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
I'm in Ottawa too, and I'll like to try to get an exchange too. Which store did you do yours at? Also, how did you pitch it? Kinda like "I got this as a gift and it's been plagued with problems"?
So i just got back from BB
Walked in, told the guy i got it as a gift, didnt want or need it, wanted to return it
He asked if i had a recipt
i said nope, was a gift from my grandma out of town
he asked if theres any chance i could get the recipt
i said not likely, shes old and forgets things
he said without a recipt they cant return it for cash, tho he could do store credit
i said thats awesome, i was thinking about getting a laptop anyways
processed the return, turned it on to make sure its going strong, checked i had the accessories, all was well. Got me a gift card for when the store has 700's in stock. woot!

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