When I bought my Rezound online almost a month ago, VZW decided to pull more of their tricks. I was on VZW's website and my old Touch Pro 2's contract had been expired. I wanted an upgrade. VZW obviously wasn't promoting this one which cost me a whopping $250. That's not my gripe tho. My gripe is , when I proceeded to go forth with the sale, a window pops up saying my current messaging plan is not valid with this device. It then forced me to have to buy a 1000 msg/mo. plan or pay per msg. How was my messaging plan NOT valid with this phone?? I have had that messaging plan since 2005 and have used it with a Motorola Q9M and an Htc Touch Pro 2. The TP2 I bought online same as this one. The messaging plan in question.... I had unlimited IN Network messaging and paid $5 a month for 50 msg per month. That was for those people I msgd to not on VZW, and I DONT text a lot. Yet I was forced to pay twice as much for that plan in order to proceed...
Then..... After that it jacks my $15 a mo. tethering option ... ,forcefully removes it because it says it's "Not valid" wtf? I try to get it back because I need that as its my only means to go on the internet with my computer (for the last 4 years)..but when I try, they now say I must use the Mobile Hotspot feature. Which apparently is a tiered data plan. I used about 1 - 3gb of data normally every month on the computer. But yayy now since VZ jacked my plan I now have to pay twice as much for the same amount of data usage. I havent activated it. I cant afford the extra charges. I've already been paying $45 a mo. for that unlimited data plan I activated in 2007. $75 a month for internet thats really only 5gb.. I dont think so.. Im sure some of you would flame me for this, but Im just getting fed up with Verizons bullsh**. I neede to blow some steam about this for awhile..
Yeah I'm getting tired of Verizon's crap too, but for different reasons. the Rezound being locked down is the biggest right now. Also when I go into their stores the employees know absolutely nothing about the products they are selling, and I wish I was exaggerating about that, but it's true. Even their "tech" people have no clue. It seems like if I'm paying $180/month on my bill and $300 for my phones and been with them for over four years now, they could be a little more helpful and accommodating to us.... Take the shackles off my phone!!!!!!
The data plan is not valid because with a 4G phone you need a 4G data plan for the hotspot feature. They should have grandfathered you in on the price though. You may need to call and speak with someone.
About the texting, I don't know the exact reason why you couldn't keep it, but did your minutes/etc change by chance? And since you were out of contract and did not renew prior this may be why you were not grandfathered.
THE-COPS said:
When I bought my Rezound online almost a month ago, VZW decided to pull more of their tricks. I was on VZW's website and my old Touch Pro 2's contract had been expired. I wanted an upgrade. VZW obviously wasn't promoting this one which cost me a whopping $250. That's not my gripe tho. My gripe is , when I proceeded to go forth with the sale, a window pops up saying my current messaging plan is not valid with this device. It then forced me to have to buy a 1000 msg/mo. plan or pay per msg. How was my messaging plan NOT valid with this phone?? I have had that messaging plan since 2005 and have used it with a Motorola Q9M and an Htc Touch Pro 2. The TP2 I bought online same as this one. The messaging plan in question.... I had unlimited IN Network messaging and paid $5 a month for 50 msg per month. That was for those people I msgd to not on VZW, and I DONT text a lot. Yet I was forced to pay twice as much for that plan in order to proceed...
Then..... After that it jacks my $15 a mo. tethering option ... ,forcefully removes it because it says it's "Not valid" wtf? I try to get it back because I need that as its my only means to go on the internet with my computer (for the last 4 years)..but when I try, they now say I must use the Mobile Hotspot feature. Which apparently is a tiered data plan. I used about 1 - 3gb of data normally every month on the computer. But yayy now since VZ jacked my plan I now have to pay twice as much for the same amount of data usage. I havent activated it. I cant afford the extra charges. I've already been paying $45 a mo. for that unlimited data plan I activated in 2007. $75 a month for internet thats really only 5gb.. I dont think so.. Im sure some of you would flame me for this, but Im just getting fed up with Verizons bullsh**. I neede to blow some steam about this for awhile..
Click to expand...
Click to collapse
I had the same issue using their online upgrade method. It wouldn't allow me to keep my 250 txt plan and tried to force me to get the 1000 plan for an extra $5 a month. I ended up going directly to the store to upgrade. They didn't say a word and carried the 250 plan right over.
Sent from my ADR6425LVW using XDA App
AtLemacks said:
The data plan is not valid because with a 4G phone you need a 4G data plan for the hotspot feature. They should have grandfathered you in on the price though. You may need to call and speak with someone.
About the texting, I don't know the exact reason why you couldn't keep it, but did your minutes/etc change by chance? And since you were out of contract and did not renew prior this may be why you were not grandfathered.
Click to expand...
Click to collapse
That's not it. I was not out of contract, but was required to choose a per sms fee or the 1000/mo. when I upgraded to a Rezound, in contract.
For me, $10 a month is not a big deal and I'd probably pay more over time with the per message deal. My younger daughter with her AT&T iPhone, only communicates with me via text ;-)
So I do not think this is a result of contract expiration. Probably VZW is just making things worse for unlimited plans until we "have to" choose another plan.
Sent from my ADR6300 using Tapatalk
You just said you were not under contract. When you are not under contract they don't have to let you keep your current plan options. They can change them on you on a wimb.
THE-COPS said:
I was on VZW's website and my old Touch Pro 2's contract had been expired. I wanted an upgrade. VZW obviously wasn't promoting this one which cost me a whopping $250.
Click to expand...
Click to collapse
THE-COPS said:
When I bought my Rezound online almost a month ago, VZW decided to pull more of their tricks. I was on VZW's website and my old Touch Pro 2's contract had been expired. I wanted an upgrade. VZW obviously wasn't promoting this one which cost me a whopping $250. That's not my gripe tho. My gripe is , when I proceeded to go forth with the sale, a window pops up saying my current messaging plan is not valid with this device. It then forced me to have to buy a 1000 msg/mo. plan or pay per msg. How was my messaging plan NOT valid with this phone?? I have had that messaging plan since 2005 and have used it with a Motorola Q9M and an Htc Touch Pro 2. The TP2 I bought online same as this one. The messaging plan in question.... I had unlimited IN Network messaging and paid $5 a month for 50 msg per month. That was for those people I msgd to not on VZW, and I DONT text a lot. Yet I was forced to pay twice as much for that plan in order to proceed...
Then..... After that it jacks my $15 a mo. tethering option ... ,forcefully removes it because it says it's "Not valid" wtf? I try to get it back because I need that as its my only means to go on the internet with my computer (for the last 4 years)..but when I try, they now say I must use the Mobile Hotspot feature. Which apparently is a tiered data plan. I used about 1 - 3gb of data normally every month on the computer. But yayy now since VZ jacked my plan I now have to pay twice as much for the same amount of data usage. I havent activated it. I cant afford the extra charges. I've already been paying $45 a mo. for that unlimited data plan I activated in 2007. $75 a month for internet thats really only 5gb.. I dont think so.. Im sure some of you would flame me for this, but Im just getting fed up with Verizons bullsh**. I neede to blow some steam about this for awhile..
Click to expand...
Click to collapse
i had ordered my phone via the website as well. I got the same message but just clicked continue through it and didn't have to change my plan. I still have my unlimited plan.
if could use pdanet for tether....so u dont have to get a tether plan...but it uses ur alotted data from ur phone, abd would need the full app to visit https sites..i thinl, cant remember..but ive had the app over 2 years n nothin happened yet....just a suggestion tho for internet issue...
Sent from my ADR6425LVW using XDA App
Did you do the research first on prices? I can see your point on why you wanted to vent about it but if you had taken the time out to research first by speaking to a VZ rep over the phone they would've helped you and if you were grandfathered in whichever plan(data, talk, text etc...) then you would still be on it. You don't have to convert to whatever new plan they are offering. When I had tried to upgrade my DroidX to a Thunderbolt over the website the same pop up box came up saying that my current plan was not available for the TB. For for the hell of it I exited out and started from the beginning upgrading the DroidX to a Dinc2 and the same pop up box did not pop up so I figured it was because of a 4g phone. I called and asked about that pop up box and CS walked me through saying that its just an automatic pop up box that will come up and if you continue to the next window it would allow you to select the same plan as before.
I just got home with my brand spankin' new Rezound...loving it, as a matter of fact.
I went to the store because every time I went online, it wanted to change me to the tiered data plan.
I am still grandfathered in on the same unlimited data plan I bought in 2007. Its some combined data / phone plan. Something like ''Americas Choice 450 + Email/unlimited data" and cost me $79.99 a month. Then I tacked on the msg plan for $5 and then the tethering for $15 . But for this phone, I did keep my original plan. Just that it would not let me keep a lot of the other stuff. When I first got that popup window, I backed out. I DID do 611 and talk to someone about that. I spoke to 2 different reps. One of them seemed dumbfounded and couldn't understand why it was doing that. He said it "Shouldn't" ....hmmm . I asked him to talk to another rep. Another guy came on the line and then said that msg plan was well out of date and hasnt been available for over 4 years. I called BS on that because I had that plan TWICE since. He said it's "locked" in the system and theres nothing he can do about it. So if its "locked in" ..... How is it I keep it for the last 4 years? He didnt know...... FOUL! oh well. Im not going to keep making a fuss over some msging plan.
As for 4G... It doesnt even stay on and I get 3G 99% of the timr. Even in super strong signal areas. My 3G here is really good. But 4G seems useless ....and im supposedly paying for that...hmmm
THE-COPS said:
I am still grandfathered in on the same unlimited data plan I bought in 2007. Its some combined data / phone plan. Something like ''Americas Choice 450 + Email/unlimited data" and cost me $79.99 a month. Then I tacked on the msg plan for $5 and then the tethering for $15 . But for this phone, I did keep my original plan. Just that it would not let me keep a lot of the other stuff. When I first got that popup window, I backed out. I DID do 611 and talk to someone about that. I spoke to 2 different reps. One of them seemed dumbfounded and couldn't understand why it was doing that. He said it "Shouldn't" ....hmmm . I asked him to talk to another rep. Another guy came on the line and then said that msg plan was well out of date and hasnt been available for over 4 years. I called BS on that because I had that plan TWICE since. He said it's "locked" in the system and theres nothing he can do about it. So if its "locked in" ..... How is it I keep it for the last 4 years? He didnt know...... FOUL! oh well. Im not going to keep making a fuss over some msging plan.
As for 4G... It doesnt even stay on and I get 3G 99% of the timr. Even in super strong signal areas. My 3G here is really good. But 4G seems useless ....and im supposedly paying for that...hmmm
Click to expand...
Click to collapse
There are people here who have been member far longer than you or I and don't have the issues you have in regards to your plans. You must have gotten some very limited promotion.
As for 4G. You are not paying for 4G, you are paying for Verizon Service, and whatever phone you have the connects to their service. Verizon isn't going to pop up a tower everywhere as you drive down the road for your convenience. People buy 4G phones all the time that don't even have 4G in their area. The network is barely a year old, you need to chill out and let them roll it out and fix the bugs. Or, you can changer service providers and complain that they don't have **** for 4G anywhere in the country and get a "4G" phone just because it sounds cool.
THE-COPS said:
I am still grandfathered in on the same unlimited data plan I bought in 2007. Its some combined data / phone plan. Something like ''Americas Choice 450 + Email/unlimited data" and cost me $79.99 a month. Then I tacked on the msg plan for $5 and then the tethering for $15 . But for this phone, I did keep my original plan. Just that it would not let me keep a lot of the other stuff. When I first got that popup window, I backed out. I DID do 611 and talk to someone about that. I spoke to 2 different reps. One of them seemed dumbfounded and couldn't understand why it was doing that. He said it "Shouldn't" ....hmmm . I asked him to talk to another rep. Another guy came on the line and then said that msg plan was well out of date and hasnt been available for over 4 years. I called BS on that because I had that plan TWICE since. He said it's "locked" in the system and theres nothing he can do about it. So if its "locked in" ..... How is it I keep it for the last 4 years? He didnt know...... FOUL! oh well. Im not going to keep making a fuss over some msging plan.
As for 4G... It doesnt even stay on and I get 3G 99% of the timr. Even in super strong signal areas. My 3G here is really good. But 4G seems useless ....and im supposedly paying for that...hmmm
Click to expand...
Click to collapse
I just checked in to the verizonwireless.com website...I've still got the 450 minute America's Choice plan I've had for well on ten years...I've still got $5 for 250 texts, and still have unlimited data.
I may have saved $30 or so on Wirefly or similar, but I've got the peace of mind that I didn't have to go to war to protect that unlimited data plan.
Im not complaining about the availability of 4g service. I know not everyone has 4g in their area and its spotty at best. What Im saying is that I run a signal check for LTE and the signal can be strong but most of the time it does not turn on. Im NOT expecting it to follow me wherever I go. But Id expect it to work where there is strong LTE signal. See what I'm saying now? As for paying for 4g service... Whats that Wifi Hotspot thing then and why wont plain ol tethering plan work? Because tethering is for 3G phones , not 4g. And Hotspot cost twice as much as tether for the same data amount. Even though I am technically NOT using Hotspot because I refuse to payvtwice as much for the same thing, I had lost the tethering option and onlyvhave the more expensive option now due to 4g....But the 4g dont seem to be working.
And again, I have not lost my original service plan. Just those reps were dummies.. and I dont feel like making a huge hassle. I just wrote this post to gripe about Verizons BS. I had to vent.. that is all.
THE-COPS said:
Im not complaining about the availability of 4g service. I know not everyone has 4g in their area and its spotty at best. What Im saying is that I run a signal check for LTE and the signal can be strong but most of the time it does not turn on. Im NOT expecting it to follow me wherever I go. But Id expect it to work where there is strong LTE signal. See what I'm saying now? As for paying for 4g service... Whats that Wifi Hotspot thing then and why wont plain ol tethering plan work? Because tethering is for 3G phones , not 4g. And Hotspot cost twice as much as tether for the same data amount. Even though I am technically NOT using Hotspot because I refuse to payvtwice as much for the same thing, I had lost the tethering option and onlyvhave the more expensive option now due to 4g....But the 4g dont seem to be working.
And again, I have not lost my original service plan. Just those reps were dummies.. and I dont feel like making a huge hassle. I just wrote this post to gripe about Verizons BS. I had to vent.. that is all.
Click to expand...
Click to collapse
Have you tried talking to retentions? At worst, I would ask for the unlimited data and a credit every month to cover the messaging. Seems only right for a long time customer.
Verizon has always nickeled and dimed its customers with extra charges for this or that, they've always been one of the two most expensive of the major four providers (AT&T being the other), and they've always tried to control what the customer could and couldn't do (i.e. no way to get rid of the bloatware, locked bootloaders, etc.). The company has invested a lot of money in its network, and it steadfastly refuses to outsource its customer service. It has to recover the money somewhere. In short, you get what you pay for (unless you're with AT&T, in which case you don't).
nrfitchett4 said:
Have you tried talking to retentions? At worst, I would ask for the unlimited data and a credit every month to cover the messaging. Seems only right for a long time customer.
Click to expand...
Click to collapse
Retentions?hmm I guess I haven't. Already have the unlimited. Is this on the 611 as well? I don't like going up to the main..err what used to be the HQ store in Ft Myers. Ever since they changed the stores all around, the guys working up there seem like tightwads now. Idk what they did to their stores, but I totally want to avoid that place since the change. Not helpful at all. Totally miss how the stores used to be. Must be some corporate bs going on.
THE-COPS said:
When I bought my Rezound online almost a month ago, VZW decided to pull more of their tricks. I was on VZW's website and my old Touch Pro 2's contract had been expired. I wanted an upgrade. VZW obviously wasn't promoting this one which cost me a whopping $250. That's not my gripe tho. My gripe is , when I proceeded to go forth with the sale, a window pops up saying my current messaging plan is not valid with this device. It then forced me to have to buy a 1000 msg/mo. plan or pay per msg. How was my messaging plan NOT valid with this phone?? I have had that messaging plan since 2005 and have used it with a Motorola Q9M and an Htc Touch Pro 2. The TP2 I bought online same as this one. The messaging plan in question.... I had unlimited IN Network messaging and paid $5 a month for 50 msg per month. That was for those people I msgd to not on VZW, and I DONT text a lot. Yet I was forced to pay twice as much for that plan in order to proceed...
Then..... After that it jacks my $15 a mo. tethering option ... ,forcefully removes it because it says it's "Not valid" wtf? I try to get it back because I need that as its my only means to go on the internet with my computer (for the last 4 years)..but when I try, they now say I must use the Mobile Hotspot feature. Which apparently is a tiered data plan. I used about 1 - 3gb of data normally every month on the computer. But yayy now since VZ jacked my plan I now have to pay twice as much for the same amount of data usage. I havent activated it. I cant afford the extra charges. I've already been paying $45 a mo. for that unlimited data plan I activated in 2007. $75 a month for internet thats really only 5gb.. I dont think so.. Im sure some of you would flame me for this, but Im just getting fed up with Verizons bullsh**. I neede to blow some steam about this for awhile..
Click to expand...
Click to collapse
At what point in the process do you say STOP..WOW...
Related
I have been an AT&T customer for 9 years now and still have my original voice plan which has since been replaced by more expensive plans. I initially tried to upgrade from my iphone 3s to the SG2 via the internet but I could not get the $199 price. I called into Small Business Support (my account is linked to my company's so I get a discount on my monthly bill). AT&T support said that my voice plan was so obsoleted so I would have to upgrade to a current plan. However, to even get close to the minutes I have, I would have to pay about $25 more a month. On top of that, I would lose my true unlimited data plan I had with my iphone 3gs. I told the rep I have a been a customer for 9 years, yada, yada but they would not budge.
Feeling pretty mad about the situation I walked into an AT&T store, chatted up some young kid, got my $199 upgrade, kept my voice and data plan.
Moral to the story, do not upgrade over the net or phone. The folks on the phone are trained to read from a script and not deviate at all. It may be less convenient, but go into a store, talk to someone. I have found people at the stores are almost always willing to "pull some strings" and work with you.
tboooe said:
I have been an AT&T customer for 9 years now and still have my original voice plan which has since been replaced by more expensive plans. I initially tried to upgrade from my iphone 3s to the SG2 via the internet but I could not get the $199 price. I called into Small Business Support (my account is linked to my company's so I get a discount on my monthly bill). AT&T support said that my voice plan was so obsoleted so I would have to upgrade to a current plan. However, to even get close to the minutes I have, I would have to pay about $25 more a month. On top of that, I would lose my true unlimited data plan I had with my iphone 3gs. I told the rep I have a been a customer for 9 years, yada, yada but they would not budge.
Feeling pretty mad about the situation I walked into an AT&T store, chatted up some young kid, got my $199 upgrade, kept my voice and data plan.
Moral to the story, do not upgrade over the net or phone. The folks on the phone are trained to read from a script and not deviate at all. It may be less convenient, but go into a store, talk to someone. I have found people at the stores are almost always willing to "pull some strings" and work with you.
Click to expand...
Click to collapse
Call again. You are grand fathered in for unlimited data. They have to let you keep your rate plan and unlimited data.
Sent from my SAMSUNG-SGH-I777 using XDA App
seh6183 said:
Call again. You are grand fathered in for unlimited data. They have to let you keep your rate plan and unlimited data.
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
I called 3 times, talked to 5 different people...wasted over an hour and got no where. Walked into a store and walked out 15 min later with my SG2 and my grandfathered voice and data plan.
I had a similar experence......I had a HTC Inspire, and damaged it. So I needed a new phone. I called AT&T but they said I had to pay full price reguardless if I wanted to resign or not. Now keep in mind I am not up for a upgrade so I figured that was fair.
I couldnt wait for the phone to come in the mail and being I was paying full price I may as well go to the local store. I went to my local AT&T, and the guy there hooked me up with the upgrade price.
So I was able to get a better deal by walking into the local store even after I was told "no sir, sorry you have to pay full retail price. There is nothing we can do"
kezell said:
I had a similar experence......I had a HTC Inspire, and damaged it. So I needed a new phone. I called AT&T but they said I had to pay full price reguardless if I wanted to resign or not. Now keep in mind I am not up for a upgrade so I figured that was fair.
I couldnt wait for the phone to come in the mail and being I was paying full price I may as well go to the local store. I went to my local AT&T, and the guy there hooked me up with the upgrade price.
So I was able to get a better deal by walking into the local store even after I was told "no sir, sorry you have to pay full retail price. There is nothing we can do"
Click to expand...
Click to collapse
Well luckily your area carries the phone, my captivate died on me with endless rebooting and I broke the digitizer by dropping it *first and only drop in 15 months* and I contacted att's fb page about seeing if the insurance deductible was dropping down from $ 125, as well as I asked about why should I pay for their branded sgs 2 when for $ 10 more I could get an unlocked international sgs 2. A csr called me back with in an hour and gave me an early upgrade with out having to pay full price. The only issue I had to order the phone from the store but I still get to keep my data and text plan *have family text and unlimited calling to any mobile*. $ 242 out the door but I am still with out a phone because the local stores do not carry the sgs 2 in my area. Moral of the story, is be nice and literally att will bend over backwards for their customers because they could have told me spend $ 550 or good luck lol..
Cheers,
Charlie
@tboooe > are you sure that kid at the store didn't 'accidentally' upgrade your plan as well? I'd wait to see the bill next month before saying that you good to go with your old limits
vladm7 said:
@tboooe > are you sure that kid at the store didn't 'accidentally' upgrade your plan as well? I'd wait to see the bill next month before saying that you good to go with your old limits
Click to expand...
Click to collapse
LOL! I thought the same thing so I checked my account a few days later..luckily nothing changed.
Even worse, I WORKED for AT&T for years. I had an Employee Plan(No contract,) and when I went to switch to my captivate a year ago, they booted me from the plan. I raised hell, and settled on being in a contract, at full price, then asked them to grandfather in my unlimited data from the employee plan.
They said they don't have a record of me ever being a customer before I started my last contract, even though I worked for AT&T, and paid them monthly, for over two years.
vladm7 said:
@tboooe > are you sure that kid at the store didn't 'accidentally' upgrade your plan as well? I'd wait to see the bill next month before saying that you good to go with your old limits
Click to expand...
Click to collapse
DING!
I've seen lots of unscrupulous dealers pull the same #(%#.. Only interested in the sale.
Mall kiosks are the worst, super high turnover and will lie to you about anything to get your signature on the dotted line... Waived activation fees, imaginary discounts, etc.
I have had a few customers who have come to me, I've let them know about the changes required (smartphone = required data plan). They were upset, so they went to a kiosk, where they were 'promised' that nothing would change, waived act. fees, etc.. Then wanna come yelling at me why their bill went from 120$ for 4 phones, to over $180..
I've never had problems with my local corporate store. I've known for a long time to avoid kiosks - ALWAYS go to a corporate-owned store.
When I got my Infuse, I was upgraded to the 4G unlimited plan. Grandfathered right in, didn't even need to ask, was told, "You won't lose your unlimited data" and I didn't.
Ok, so I want the SG2, but keeping my current contract with AT&T proves to be difficult. If I upgrade with AT&T the SG2 is $199. If I upgrade through walmart letstalk.com $159, amazon wireless $149, deals2buy.com the SG2 is$99.
Talk about some great deal right? Only problem I have is that my contract would change. As many of you may or may not know, AT&T in their infinite wisdom removed their text tiering plan. It used to be something like $5 for 200 text a month, $15 for 1000 and $20 for unlimited. Because I don't text much, I went with the $5 for 200 text. I also opted into the $30 for unlimited data. I have been grandfathered into these options, but if I get the phone from an outside agency I would have to switch to AT&T's "awesome" $25 for 2gb data plan and be left almost without a text option unless I pay $20 for unlimited which is the only plan they have now. When I say I don't text much, I mean I'm barely breaking 80 a month and that's me really trying.
Now I don't use that much data mostly because of my current location. According to my data usage chart, I'm only using about 500mb a month. While the $25 for 2gb might seem like a good idea, I'd like to know that when I relocate within the next 6 months, that I won't have to worry about going over in data usage. When I'm in an area that has a good 3G connection, I watch a lot of videos when I have downtime and you can shoot past 2gb in no time.
I'm sure a lot of you are saying drop AT&T and what not, but the truth be told, I've never had any problems with them over the last 4 years. I think their rates are reasonable and I love the roll over option. So me leaving them is not an option anytime soon at least not until they royale screw me.
Are you 100% sure reseller's require you to change you data plan if you upgrade through them? If its true, then I would spend the extra money and go to an official AT&T store and buy one. I wouldn't sacrifice my unlimited data for anything.
I agree, do anything you can to keep that Unlimited Data plan.
Man the money you save up front would probably be negated over the course of the contract. If you dont have the money now just wait a spell, the price will come down of course after a while.
You should really look into your calling habits though. If you not using over 2gigs ever then you could save money there. Also with unlimited texts comes the free cell to cell deal. Thats any carriers cell not just att, which makes a huge difference. Everyone's situation is a bit different. att is actually pretty good about working with you on stuff like this. I have had them eat HUGE bills. I hate att for my own reasons, but this is one area where I have to concede their worth. Good luck to you. The phone really is bad ass, best phone I have had to date and I have had my fair share.
You are not forced to change data plan I upgraded to infuse 4g and kept data. I probably gnna get gs2 in a week or so. I do have the unlimited data btw.
Sent from my SGH-I997 using XDA App
You do not lose your grandfathered unl. Data plan. I upgraded at Walmart and dud not. They may tell you that you are but if you call att and raise enough hell you'll keep it. Trust me.
Sent from my SAMSUNG-SGH-I777 using XDA App
kletiz said:
Are you 100% sure reseller's require you to change you data plan if you upgrade through them? If its true, then I would spend the extra money and go to an official AT&T store and buy one. I wouldn't sacrifice my unlimited data for anything.
Click to expand...
Click to collapse
Yes they do. Once you add the phone to your cart, you have to pick a calling and data plan. While AT&Ts calling plans haven't changed, their data and texting plans have and the resellers websites options have changed to reflect that.
stickbo said:
Man the money you save up front would probably be negated over the course of the contract. If you dont have the money now just wait a spell, the price will come down of course after a while.
You should really look into your calling habits though. If you not using over 2gigs ever then you could save money there. Also with unlimited texts comes the free cell to cell deal. Thats any carriers cell not just att, which makes a huge difference.
Click to expand...
Click to collapse
I don't talk on my cell that often that why I like the rollover minutes thing. As for going over 2gb, it can happen because I travel a lot and when I'm not at my remote location, I go over 2gb easily. I don't think saving $5 is feasible just because I'm not consistently going over 2gb every month. Right now I pay $30 for unlimited. If I do go with the 2gb plan, I'll be charged $10 for each gig I go over. With unlimited, I'm covered no matter what the hell happens.
cracjackson said:
You are not forced to change data plan I upgraded to infuse 4g and kept data. I probably gnna get gs2 in a week or so. I do have the unlimited data btw.
Click to expand...
Click to collapse
This is true if you do the upgrade through AT&T and not a reseller. AT&T isn't willing to cut me a deal on the phone simply because they don't have to. While I do understand this and I have the money to get the new phone at the price they are offering, it's always good to save a few bucks everynow and again.
TOA Duck said:
You do not lose your grandfathered unl. Data plan. I upgraded at Walmart and dud not. They may tell you that you are but if you call att and raise enough hell you'll keep it. Trust me.
Click to expand...
Click to collapse
While that might be true, I'm not willing to take that chance. Like I said earlier, you are forced to make a choice for a data plan. If making that choice prevents me from switching back to having unlimited, that would be bad. Saving the money on the phone wont' be worth it in the end.
I just did this on Monday. I was on the old $30 unlimited data and the $5 for 200 text plan.
I got mine at Walmart. The rep had to call AT&T to get it activated. They are able to keep the $30 unlimited data but will require you to upgrade your text plan to get it activated.
However, if you immediately call AT&T (611) and talk to a rep, you CAN get your old $5 for 200 text plan back. It will require the rep to ask their supervisor, but they will do it for you.
Went from old AT&T plan from my iPhone 3GS and still have the unlimited and 200 text messages.
Well it sounds like you've got it all figured out then.with all due respect, I don't understand why you even created this thread when you just countered helpful comments and seemed to have answered your own questions.
Sent from my SAMSUNG-SGH-I777 using XDA App
Sent from my SAMSUNG-SGH-I777 using XDA App
I made this thread to see if anyone else went through a similar situation. Also, if there was some way they managed to keep their plan, they would maybe be able to tell me how they did it.
sigma20xx said:
I made this thread to see if anyone else went through a similar situation. Also, if there was some way they managed to keep their plan, they would maybe be able to tell me how they did it.
Click to expand...
Click to collapse
I just did if you read my post above...
I went to AT&T store and and them if they can give me $50 credit for getting the phone and i must keep my current features unchanged. The sales rep agreed and i walked out the store within 20 min with a phone. i paid $200 plus tax but he credited my account $50 right there.
When I bought my Infuse and kept my $5/200 texting plan and unlimited data - the GSII was bought outright off-contractr so didn't affect my account at all.
AT&T corporate stores are the way to go! They might not have the extreme hardware deals, but their representatives are FAR more competent and honest in my opinion.
I just did ths last night
I just upgraded to the S2 last night at an Att corporate store. The person who was ringinh me up told me the THE SAME THING. I need to change my data plan $30 unlimited and my $5 text plan. I have the same exact services as you do. She kept trying to put it through the system and it kept giving her errors saying that she could give me the data plan but not the text plan. In the end she was able to get it done and I kept everything that i had.
All i can tell you is to tell the rep to try every configuration to see if it goes through. If i remember right she ended up finding the text plan that would work but it was near to the bottom of her list.
It is 100% possible to keep because I was in the same exact situation.
I as well. : /
Sent from my SAMSUNG-SGH-I777 using XDA App
Complete bull****.
I upgraded @ Best Buy, unlimited data remains.
I don't really text at all so I have no texting plan. I refuse to pay extra for something that costs the network infinitely less the a phone call would have.
You will find that many, if not all representatives will feed you that "Need to Upgrade your plan" line of bull.
It is their JOB! The more people they can trick and fool OFF of their unlimited plans, the more money they can make.
DO NOT EVER BELIEVE THEM!!!
My Best Buy store had some cash register issues when I picked up my SGSII. We had to complete the upgrade over the phone, in store. Can't count the number of times the AT&T guys said I had NO existing Data-Plan. I called Foul, as I've been on the Corporate data plan (for office email) from the beginning.
Now if you try to go the order online / nonhuman route, all bets are off.
I upgraded at Walmart IN STORE and had NO ISSUES keeping my unlimited grandfathered in everything plan. I too have the $30 data and $5 unlimited text plan. I did the SAME THING last year with my captivate but I HAD TO do it in store. Walmarts online LETSTALK would not allow me to keep my current grandfathered in plan and they cancelled my order. So I walked into the Walmart store and got it and kept my grandfathered plan. Just before upgrading to the att SGS2 I called and CONFIRMED that I can and will keep my unlimited plan a.d was assured by the retention department that I would. I called after I left the store with SGS2 in hand and again called att to CONFIRM that my plan is still listed as the Personal unlimited plan (grandfathered plan). The att retention department told me that IF the store gave me ANY ISSUES to just get the phone and call them once it was mine. So stick to your guns in it and don't just give it away.
Sent from My KickAss CM7 Galaxy S2
TOA Duck said:
You do not lose your grandfathered unl. Data plan. I upgraded at Walmart and dud not. They may tell you that you are but if you call att and raise enough hell you'll keep it. Trust me.
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
Same here. Just called threw a hissy fit gave it back lol
Sent from AT&T Galaxy S2
I see my best bet would be to walk into Walmart and get that deal on the phone since I can't be sure things will work out with the other online resellers. It seems that buy making your voices heard it was possible to keep your plans. I think what I'm going to do first is call AT&T up and ask the question "If I upgrade my phone through a reseller, will you allow me to keep my current plan" and see what there response is. After that I'll argue with them about how I've been a customer for some years and because I'm renewing my contract, that's the least they could do for me. I'll be sure to get the sales reps name and ID number if they have one. Hell, I might even use my phone and let them know that I'm recording this call for quality assurance. That way I'll have some hard evidence that I was promised that I could keep my plan by the sales rep. I haven't had a reason to use my in call voice recorder but this seems like the perfect time.
Thanks for your input all, I'll let you know how things go and what deal I ended up getting.
Hello,
My contract just ended on my i777 and it's brand new
I want to get the BEST possible prepaid service that would work
in Southern California. I dont need a lot of minutes, at all... Just GOOD FAST
DATA
Any recommendations? I was thinking to just go to walmart on my lunch break and pick up the cheapest prepaid phone that comes with a SIM card. Stupid ATT wants me to sign another 2 year contract with them for shoddy as capped service. I told them they better start treating me right towards the end of my contract, but NOOOOOOOOOO... the service provider is always right Stupid capped data text message was the last straw... I have "Unlimited" and I never went past 2gb... the ONE time I use netflix, I got the text
LOL... Thanks!
I gave quite a fair warning to ATT towards the end of my contract too... My account is a business account for SONY and I even mentioned that I will contact the administration department regarding their ****ty service and no one cares ...sooooooo, they shut my service off because I am not going to pay a 90 dollar month to month capped service fee that doesnt even work in my area.. (At home I get about half mb MAX DL speed).. when I go to work (about 5 miles away) I get 4 MB... One mile away from that, Id be lucky to get 200kb lol. Its just shoddy as service and its time I start sticking it to the MAN Lol
ssmr2t said:
Hello,
My contract just ended on my i777 and it's brand new
I want to get the BEST possible prepaid service that would work
in Southern California. I dont need a lot of minutes, at all... Just GOOD FAST
DATA
Any recommendations? I was thinking to just go to walmart on my lunch break and pick up the cheapest prepaid phone that comes with a SIM card. Stupid ATT wants me to sign another 2 year contract with them for shoddy as capped service. I told them they better start treating me right towards the end of my contract, but NOOOOOOOOOO... the service provider is always right Stupid capped data text message was the last straw... I have "Unlimited" and I never went past 2gb... the ONE time I use netflix, I got the text
LOL... Thanks!
Click to expand...
Click to collapse
If your contract is up, and you still have "unlimited" data...stick with that. You're not gonna find anything better by going prepaid.
Its not unlimited dude... unlimited is unlimited. Id understand if you advertise unlimited service within reason, but thats not what I was sold about 5 years ago with my original Iphone.. Im on a gradfathered plan that doesnt mean anything. Its code slang for "These people are stupid and old since they have been with us for so long so lets rape them some more"
I dont even need a lot of data... just enough to get by... MAX is about 4 GB in a BUSY ASS MONTH LOL, (traveling etc...which is NEVER really)
ssmr2t said:
Its not unlimited dude... unlimited is unlimited.
Click to expand...
Click to collapse
Clearly. That's why I put the word in quotes. What I'm telling you is, even though it's crappy, you're not going to get any better service by going prepaid. In fact, it'll be worse. From what I can tell, you can't even get HSPA+ data on a prepaid plan...only 3G. Maybe even only EDGE, I'm not sure. Someone correct me if I'm wrong.
mattdm said:
Clearly. That's why I put the word in quotes. What I'm telling you is, even though it's crappy, you're not going to get any better service by going prepaid. In fact, it'll be worse. From what I can tell, you can't even get HSPA+ data on a prepaid plan...only 3G. Maybe even only EDGE, I'm not sure. Someone correct me if I'm wrong.
Click to expand...
Click to collapse
In the US, you're only going to get prepaid through AT&T or T-Mobile. Our phones can only use Edge on T-Mo.
Keep the service (for now) until you find something better. As stated in the earlier posts by other, there is no better plan that what you got ATM.
I am on a 2GB plan with AT&T and I still feel that I am getting throttled. Your "unlimited" plan will let you go up to 5GB for $25 before they throttled you, that better than mine at 2GB for $30.
BeenAndroidized said:
Keep the service (for now) until you find something better. As stated in the earlier posts by other, there is no better plan that what you got ATM.
I am on a 2GB plan with AT&T and I still feel that I am getting throttled. Your "unlimited" plan will let you go up to 5GB for $25 before they throttled you, that better than mine at 2GB for $30.
Click to expand...
Click to collapse
I think you have those prices reversed. The unlimited plan has traditionally been $30, and the 2GB plan is now $25.
Prepaid service
Hey im a few months late in this thread but ive been weighing my off contract cell service options and looks like you could use some help...you actually have a few much much better choices out there that will save money and still keep you off contract...
ok, i currently use H20 wireless right now and it is $60 a month with 2 gigs of data...they just started to downgrade data speeds with this plan from 4g to 3g after 500mb of useage. They stared this about 1 month ago :/
And unfortuneately they completely cut off the data after 2 gigs
The great thing about H20 however is that it is more or less an ATT sim card with an H20 logo...100% exact same coverage...Also you dont need to unlock your AT&T phone to use with H20 =)
Now your second and perhaps best option that i have found is to go with Straight talk...
they offer prepaid service that uses att´s, t mobile´s, and verizon´s service coverage depending on the plan you choose (just like h20 it is 100% the same coverage you would get with those companies).
The plans cost $45 a month for unlimited Talk Text & data and they do not cut off your data and apparently dont throttle either! They are selling Sims now on their website...(you would want to get the ATT compatible sim for your i777
you could cut your bill in half and stay off contract...id go with straight talk for sure...good luck!
STEvFIN said:
Hey im a few months late in this thread but ive been weighing my off contract cell service options and looks like you could use some help...you actually have a few much much better choices out there that will save money and still keep you off contract...
ok, i currently use H20 wireless right now and it is $60 a month with 2 gigs of data...they just started to downgrade data speeds with this plan from 4g to 3g after 500mb of useage. They stared this about 1 month ago :/
And unfortuneately they completely cut off the data after 2 gigs
The great thing about H20 however is that it is more or less an ATT sim card with an H20 logo...100% exact same coverage...Also you dont need to unlock your AT&T phone to use with H20 =)
Now your second and perhaps best option that i have found is to go with Straight talk...
they offer prepaid service that uses att´s, t mobile´s, and verizon´s service coverage depending on the plan you choose (just like h20 it is 100% the same coverage you would get with those companies).
The plans cost $45 a month for unlimited Talk Text & data and they do not cut off your data and apparently dont throttle either! They are selling Sims now on their website...(you would want to get the ATT compatible sim for your i777
you could cut your bill in half and stay off contract...id go with straight talk for sure...good luck!
Click to expand...
Click to collapse
But if you read straight talk's agreement look at the data section. They basically tell you what is ok to use data for and what is not, and that if you excessively use it and go over the average you can have your account canceled. I read through it and I think it even said no streaming of media of any kind(or maybe it was just video)
graffixnyc said:
But if you read straight talk's agreement look at the data section. They basically tell you what is ok to use data for and what is not, and that if you excessively use it and go over the average you can have your account canceled. I read through it and I think it even said no streaming of media of any kind(or maybe it was just video)
Click to expand...
Click to collapse
That is correct, all prepaid services essentially may cut off your data completely at any time for any reason... it's in the contract...ridiculous hu?. However since the original poster says he almost never goes over his limit of 2GB, he shouldn't have any trouble at all. Also these companies send you numerous warnings before they cut you off (in my experiences- which i've had simple mobile and H20).
One thing that will set them off is tethering...more specifically when you are already past 2gb and are continuing to tether. Also I spoke to a rep he told me that it is unlimited and isn't throttled...but as we both know they do have the power to do as they want. As far a media streaming, they more so discourage it rather than forbid it...never have had a warning message for streaming content (netflix skype etc)
If you want to be off contract and do it cheap then straight talk will be the cheapest with the most data...there is no comparison
Are they, StraighTalk & H20, offering HSPA+ or even LTE in some area or just 3G and EDGE?
If they truly offer unlimited as they advertise, then it is a great deal.
Somehow, I keep thinking "it's too good to be true" and I don't want to be trapped into some kinds of fine print.
votinh said:
Are they, StraighTalk & H20, offering HSPA+ or even LTE in some area or just 3G and EDGE?
If they truly offer unlimited as they advertise, then it is a great deal.
Somehow, I keep thinking "it's too good to be true" and I don't want to be trapped into some kinds of fine print.
Click to expand...
Click to collapse
I do not believe they handle LTE but they do Edge, 3g and HSPA+ but it depends on your area as to what you can get. I have ST on my i777 and I get all 3. HSPA+ is preferred but in my area 3g is more what I get unless I am very near a tower. My town is restricted by there not being enough towers around but when I am near a better one I get H+ all day long.
Thanks for the confirmation, chris.
Still not really sure what unlimited means for Straight Talk as no one else really knows. I do know they will cancel you for using to much data. I have read that the most data is 2 gb a month,2000 to 5000 each for messaging and talk. I dont use to much data and never will use the other minutes up so this is a great deal for me. Under 48.00 a month. Beats almost the 80 I was paying. I do get H+ but I think thats only for data. Pretty sure 3g for everything else. Never had any problems with ATT. Just paying to much money!!! 15.00 for an ATT Sim and 330.00 for my GS2 priceless!!!!
REOGrand said:
Still not really sure what unlimited means for Straight Talk as no one else really knows. I do know they will cancel you for using to much data. I have read that the most data is 2 gb a month,2000 to 5000 each for messaging and talk. I dont use to much data and never will use the other minutes up so this is a great deal for me. Under 48.00 a month. Beats almost the 80 I was paying. I do get H+ but I think thats only for data. Pretty sure 3g for everything else. Never had any problems with ATT. Just paying to much money!!! 15.00 for an ATT Sim and 330.00 for my GS2 priceless!!!!
Click to expand...
Click to collapse
Unlimited means that it is unlimited until ofcourse they decide you are using too much or too fast, which surely they have guidelins, but we will never know.
...the best approach to teathering would be to teather via an application
...It costs $30 with AT&T to utilize the teathering feature so obviously straight talk (running on AT&Ts network in this case) doesnt want customers using this feature.
...my Atrix (not yet rooted) cant utilize teathering with my H20 service (also uses AT&T´s network) because i get the "sorry you havent paid for tethering service bla bla bla)
...a good app to use would be pdanet... it will look as if you are just using a normal app (carriers have ways to detect if you are infact teathering).
-you can sideload pdanet with an excellent program called the sideload wonder machine ...just serch it in google
...If you use the AT&T´s stock teathering feature on your phone they will know you are teathering.
...i will try and call tomorrow and try to get some kindof breakdown of why they cap and shut off data...and in some cases accounts :/
hope this helps
ssmr2t said:
Hello,
My contract just ended on my i777 and it's brand new
I want to get the BEST possible prepaid service that would work
in Southern California. I dont need a lot of minutes, at all... Just GOOD FAST
DATA
Any recommendations? I was thinking to just go to walmart on my lunch break and pick up the cheapest prepaid phone that comes with a SIM card. Stupid ATT wants me to sign another 2 year contract with them for shoddy as capped service. I told them they better start treating me right towards the end of my contract, but NOOOOOOOOOO... the service provider is always right Stupid capped data text message was the last straw... I have "Unlimited" and I never went past 2gb... the ONE time I use netflix, I got the text
LOL... Thanks!
Click to expand...
Click to collapse
For the best prepaid service Page plus might be good a good choice since it operates on verizon's network... Here in Florida verizon is by far the best without question. Although since it's a cdma network obviously you would have to sell your phone and get a verizon or something that has been flashed to verizon....
The plan isnt half bad either...
$55 unlimited talk text/picture messages
However they only give you 1gb of data but in your case it sounds like it may be sufficient for ya.
You can activate any verizon phone on Page plus except for the 4g phones... I haven't yet tried an iphone 4s but I will look into it.
Sent from my MB860 using XDA
redpocket is decent though
shoobiedoobiiwhompwop said:
redpocket is decent though
Click to expand...
Click to collapse
They are indeed... $59.99 with 2gb data... Prettymuch 2nd best that I know of... H2O is only 1gb and no unlimited mms (comes out of your 1gb). Speaking of redpocket... I work at a repair/retail store and my boss was talking to a customer about the available prepaid options for AT&T and he says "and there is one that's pretty good I believe it's called Red Rocket" I laughed so hard I cried lol.
Sent from my HTC Glacier using xda premium
Just about to pre-order a One, and I'm stuck on trying to understand what 'data unlimited' means as compared to the 3GB plan. I did get grandfathered to an unlimited plan when I transitioned to my Inspire, but in the past 2 years there hasn't been a single month where I exceeded 2GB. Wondering if y'all have any advice.
Keep your grandfathered unlimited data, NO reason not to.
I'm on Premier, but when I tried to order mine, the website wouldn't give me the correct price for the phone if I kept my current voice and data plan.
I went into a store, and during the process they told me the system said unlimited plans were not allowed with this device. They called to make sure I am able to keep the unlimited data. Whoever they called annotated my account saying I could keep it, but it has to be reapplied after I get the phone (as was the case the last couple of times I upgraded).
From my SGS2 with Tapatalk
Unlimited gets throttled at 3gb... If u avg 2.5 check out the mobile share plans no throttling and they go upto 50gb... if u wanna keep unlimited don't order online cuz they'll swap ur data pkg
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
HeadCracc said:
Unlimited gets throttled at 3gb... If u avg 2.5 check out the mobile share plans no throttling and they go upto 50gb... if u wanna keep unlimited don't order online cuz they'll swap ur data pkg
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Not sure exactly what you're saying here.
If I don't get throttled until after 3G, then what's to worry about? How much 'throttling' is there? How does one tell if the plan has been changed?
HeadCracc said:
Unlimited gets throttled at 3gb... If u avg 2.5 check out the mobile share plans no throttling and they go upto 50gb... if u wanna keep unlimited don't order online cuz they'll swap ur data pkg
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
If I recall, LTE unlimited data plan cap is 5GB.
yep. If your on att, always keep your unlimited. Only way to lose it is if they accidentally upgrade your data plan to 3gb or whatever data, or move you to the mobile share plan.
BillTheCat said:
Not sure exactly what you're saying here.
If I don't get throttled until after 3G, then what's to worry about? How much 'throttling' is there? How does one tell if the plan has been changed?
Click to expand...
Click to collapse
You should be able to keep your data plan regardless of how you order, but as someone else mentioned, the "unlimited" data plan is only unlimited until you are throttled at the 3 gig mark (I do believe its 5 gig for LTE users), at which point you drop to 2G speeds (and let me tell you, 2G is not fun) for the remainder of your billing period. If the Premiere site isn't letting you keep the plan, then you should be able to call and place the same order over the phone with a rep, and the rep should be able to retain your data plan. Otherwise, if you remove the data plan, even accidentally, you cannot get it back, so be very careful about what you click.
AT&T changed the specifics of the "unlimited" plan a while ago without changing the actual name of the plan, to keep people happy. So the "unlimited" and "3GB" data plans are essentially similar now.
Im with O2 Uk
We have two phones through my wife's contract.
On my SGS II I had unlimited data. I never realized just how much I used it until a O2 rep called to "let us know" I had used about 6 gig of data that month. Wanted to know what it was on and that all was ok, LOL
Funnily 4 months before my upgrade they called again to say they will not be continuing the Unlimited option as they deemed 1-2 gig to be enough.
And trust me, you don't miss it till its gone! Im now watching every darn kb pass in fear of it running out, for me 1-2-3 GB is nothing.
The frustrating thing is, they wont offer me a plan with more than 2 gb a month??...
So Im now having to look in to getting a external Bluetooth sim thing (tbh, cant remember what they're called, which isn't helping me find the one im after.. )
I'm now jealous of a friend that has kept his unlimited plan for the past 5 or so years.... (was a special offer, bet they didn't see him keeping it this long lol) He's even forfeited his phone upgrades to keep the contract, smart guy.
My advice, Never give up your unlimited mobile internet.
Oh, and just before all you haters start hating, I don't tether and I don't torrent on my plan :angel: , I do alot of streaming :good:
snowblind2142 said:
We have two phones through my wife's contract.
On my SGS II I had unlimited data. I never realized just how much I used it until a O2 rep called to "let us know" I had used about 6 gig of data that month. Wanted to know what it was on and that all was ok, LOL
Funnily 4 months before my upgrade they called again to say they will not be continuing the Unlimited option as they deemed 1-2 gig to be enough.
And trust me, you don't miss it till its gone! Im now watching every darn kb pass in fear of it running out, for me 1-2-3 GB is nothing.
The frustrating thing is, they wont offer me a plan with more than 2 gb a month??...
So Im now having to look in to getting a external Bluetooth sim thing (tbh, cant remember what they're called, which isn't helping me find the one im after.. )
I'm now jealous of a friend that has kept his unlimited plan for the past 5 or so years.... (was a special offer, bet they didn't see him keeping it this long lol) He's even forfeited his phone upgrades to keep the contract, smart guy.
My advice, Never give up your unlimited mobile internet.
Oh, and just before all you haters start hating, I don't tether and I don't torrent on my plan :angel: , I do alot of streaming :good:
Click to expand...
Click to collapse
You clearly know nothing of the people in the US that run 90-150 gigs per month off of their unlimited LTE data plans.
I used to have unlimited when I had a BlackBerry years ago but when I switched to the Samsung Captivate I had to change the data plan and I lost it. I've had 2 a month ever since and I always have to monitor my data with 3g watchdog. Thinking about changing it to 3 GB when I pre-order the HTC one since it's only $5 more a month.
Sent from my SGH-I777 using Tapatalk 2
Didn't want to take a chance of loosing my grandfathered unlimited data plan so I went to a corporate store yesterday and placed the order there for upgrade of phone only. They also included the media link which was out of stock yesterday afternoon but was restocked later in the evening online.
Keep the unlimited. I use up a lot of data on Plex app and DirecTV alone.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
prjkthack said:
You should be able to keep your data plan regardless of how you order... AT&T changed the specifics of the "unlimited" plan a while ago without changing the actual name of the plan, to keep people happy. So the "unlimited" and "3GB" data plans are essentially similar now.
Click to expand...
Click to collapse
Ok, so just to be sure I'm on the same page, when I upgraded, I selected the box which said this, and my current (post-upgrade) services show:
Data Unlimited SmartPhone Personal
Data Plan for SmartPhones. Unlimited domestic data usage. Only available for upgrades. Requires customers to be on a "Gold List" Data Unlimited SmartPhone Plan prior to upgrade to 4G device.
I presme that's the right one, yes?
I am in the same position. I have the unlimited plan and I'm thinking about getting the HTC One.
I will not give up my plan because I regularly go over 3gb. I received the text message threatening to throttle my speed after 3gb but never really noticed the difference after 3gb.
I remember when I was upgrading to the iphone 4 back in 2010 I had the choice of keeping unlimited data or drop to 2GB and save $5 a month. At the time I was not even close to 2gb so I dropped down to save some $$.
Fast forward to 2013.
I do about 6GB a month. Without even trying. LTE was a game changer.
I regret giving up my unlimited data.. They even raised the throttling to 5GB.
I ordered online but before doing so I talked to representatives. They told me if I ordered it but called them before activation they can make sure that you don't lose the unlimited data. I have backup in the form of a chat online with their representative just in case they try to not honor their word.
BillTheCat said:
Ok, so just to be sure I'm on the same page, when I upgraded, I selected the box which said this, and my current (post-upgrade) services show:
Data Unlimited SmartPhone Personal
Data Plan for SmartPhones. Unlimited domestic data usage. Only available for upgrades. Requires customers to be on a "Gold List" Data Unlimited SmartPhone Plan prior to upgrade to 4G device.
I presme that's the right one, yes?
Click to expand...
Click to collapse
Looks right to me.
At&T throttle?
ATT has threatened to throttle my unlimited every month for the past year or two. I always get the same two messages and it never happens. At least not that I can tell. I'm sure they do throttle, but it's never actually happened to me. I run speedtest pretty regularly and Netflix never has any trouble.
Never let them take away your unlimited data. They will have to pry it from my cold dead hands.
Yes some are bone heads but some aren't. Here's my recent experience.
I have 4 phones on my account with a 10 gig shared data plan. My daughter wanted to move from Sprint to Verizon so my wife and I went to a Verizon store to help her through the transaction. One of the first things I do when I talk to one of the CS reps is state my position and what I want from this conversation with him/her. I like to see what they know or don't know. My rep, John, saw that I wasn't an average clueless customer and he immediately shifted into a smarter mode. Kudos for that.
So, my daughter decides on a Moto X. He runs the numbers and quickly figures out that it's much cheaper for her to join our family plan. No problem, we'll do that. She now pays us monthly for 1/5 of the total bill.
Then he pulls this one: "I'd like for you to look at the Edge plan for that Moto X." Ok, I'm not dumb, I've read all about the Edge plan. Yes it's no contract and yes you can switch to a new phone after a year but you pay for the phone as you go. I've looked at the numbers and it never makes sense to get Edge unless you just can't wait to upgrade phones. But boy do you pay for it.
Right now my opinion of John is changing. He's trying to pull a fast one. So I object saying, "I'm not interested in Edge." He comes back with, "What if I can prove it saves you money?" "OK, wise guy," I'm thinking, "do you take me for an idiot? Show me how smart you are, bonehead." Instead, I say, "Really? How?"
And he shows me. The way the Edge program works is that the monthly cost of the phone on an Edge plan is retail cost divided into 20 months. In the case of the Moto X it's $400 retail or $20 per month. Turns out if you have a 10 gig, or higher, data plan they discount the Edge program by $25 for EACH phone on the Edge plan. So, in her case the $20 plan minus the $25 discount reduced the plan by $5 compared to a 2 year subsidized contract. "So," I thought, "this guy really knew what he was doing."
Other advantages to Edge: The phone can be upgraded after 60% of the retail price is paid off. That's 12 months. If you want to trade it in sooner than 12 months then pay the difference to get up to 60%. This is a trade-in, you don't keep the phone. However, if you do keep the phone for 20 months it's yours to keep, no trade in necessary.
The break even point is phone that retails for $500. At that point the monthly payment is $25 and the discount is $25.
An HTC One and LG G2 are break even on Edge. A Note 3, S5 and LG G3 are only $5 more on Edge. All in all, it turns out, Edge is a pretty good deal if you have the 10 Gig plan.
In the end, my daughter was happy, I'm happy and it was a great experience. So, not all CS reps are idiots.
Nice too bad I have unlimited and won't be going the edge route
ihavenewnike said:
Nice too bad I have unlimited and won't be going the edge route
Click to expand...
Click to collapse
You can say that again
Sent from my SM-N900V using XDA Premium 4 mobile app
samcook2003 said:
You can say that again
Sent from my SM-N900V using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yeah. Because of how much data I use, they told me they would give me all the deals of a more everything plan plus 20% off my whole bill. Then I said I already have 20% off through a worker who worked there years ago. They said it would add on top of that. So 40% off plus what ever more eveything. But given how much data I use, wouldn't do anything for me.
You lost me at "some aren't"
Nice experience. Not sure why you keep calling him a bone head in your mind. If you knew about the edge and the savings you get (-$25 for 10gb), then the sale would be as easy as in and out. But then again looks like you didn't know of that last part about the savings. Anyways congrats on your new phone purchase.
Sent from my SM-N900V using XDA Premium 4 mobile app
Deekayy said:
Nice experience. Not sure why you keep calling him a bone head in your mind. If you knew about the edge and the savings you get (-$25 for 10gb), then the sale would be as easy as in and out. But then again looks like you didn't know of that last part about the savings. Anyways congrats on your new phone purchase.
Sent from my SM-N900V using XDA Premium 4 mobile app
Click to expand...
Click to collapse
For now. The days of unlimited are coming to an end. Before long the only to keep unlimited data is to never change your phone.
TabGuy said:
For now. The days of unlimited are coming to an end. Before long the only to keep unlimited data is to never change your phone.
Click to expand...
Click to collapse
As. Long as wee keep our current unlimited plans and buy our devices outright then I do not see how they can legally boot us off of unlimited.
droidstyle said:
As. Long as wee keep our current unlimited plans and buy our devices outright then I do not see how they can legally boot us off of unlimited.
Click to expand...
Click to collapse
First of all, if you read your contract you'll see that they have the right to change the contract at any time. In essence, legally, they can boot you off of unlimited data anytime they want. There's nothing you can do about it, you signed the contract. Right now they won't do that because there are too many unlimited plan customers, including my phone, that it would get bad press.
Another loophole changes in August were people would have someone on their family plan buy a new phone and they switched the SIM card to be able to upgrade their phone without paying full price. That goes away on August 24th.
Right now the only way left to keep unlimited data is to buy a full phone at full price, not a discounted price. However, I expect to see that change in the future. I believe that within the next 12 months Verizon will change their policy with regard to unlimited. They won't kill it but you will lose it if your phone's MEID changes. In effect, the only way to keep unlimited data is to never change to a different phone. Lose your phone, break your phone, or upgrade to a new phone and your unlimited data plan will go away. Verizon has stated LOUD AND CLEAR that they don't like unlimited data plans and that they will eventually end.
droidstyle said:
As. Long as wee keep our current unlimited plans and buy our devices outright then I do not see how they can legally boot us off of unlimited.
Click to expand...
Click to collapse
This forum has a link about the future of unlimited data. Basically Verizon will begin throttling people who use more data than they deem profitable.
TabGuy said:
First of all, if you read your contract you'll see that they have the right to change the contract at any time. In essence, legally, they can boot you off of unlimited data anytime they want. There's nothing you can do about it, you signed the contract. Right now they won't do that because there are too many unlimited plan customers, including my phone, that it would get bad press.
Another loophole changes in August were people would have someone on their family plan buy a new phone and they switched the SIM card to be able to upgrade their phone without paying full price. That goes away on August 24th.
Right now the only way left to keep unlimited data is to buy a full phone at full price, not a discounted price. However, I expect to see that change in the future. I believe that within the next 12 months Verizon will change their policy with regard to unlimited. They won't kill it but you will lose it if your phone's MEID changes. In effect, the only way to keep unlimited data is to never change to a different phone. Lose your phone, break your phone, or upgrade to a new phone and your unlimited data plan will go away. Verizon has stated LOUD AND CLEAR that they don't like unlimited data plans and that they will eventually end.
Click to expand...
Click to collapse
First of all if you are not on a contract then they can not change anything.
kinstre11 said:
This forum has a link about the future of unlimited data. Basically Verizon will begin throttling people who use more data than they deem profitable.
Click to expand...
Click to collapse
Yes I am well aware...see my posts in that thread.
droidstyle said:
First of all if you are not on a contract then they can not change anything.
Click to expand...
Click to collapse
If you aren't under contract then they can do anything. They could end your unlimited data tomorrow and you'd have absolutely no recourse.
Edit: You are always under contract, the one you signed when you first joined Verizon. The phone may be paid off but the contact always exists as long as you use their network. You are just under the month-to-month portion of the contract.
TabGuy said:
If you aren't under contract then they can do anything. They could end your unlimited data tomorrow and you'd have absolutely no recourse.
Edit: You are always under contract, the one you signed when you first joined Verizon. The phone may be paid off but the contact always exists as long as you use their network. You are just under the month-to-month portion of the contract.
Click to expand...
Click to collapse
No you are not under a contract when month to month. There are no binding terms keeping me locked to any set rules or conditions. However, there is the TOS I agreed to back when I first joined. Aside from that I have been a VZW customer for 15yrs and they have never ended or terminated any service I have had with them. They may discontinue a older plan, but they have never forced me off of any plan I was on. I have no reason to believe they would start doing such things. Just because they did away with the loop hole(add a line/transfer device/put dumb phone on added line) to keep unlimited does not mean they are going to start forcing people off thier unlimited plans. Even if they did, I would simply jump on a shared plan...it is what it is.
Boy did I luck out. Just read this about august 24th. I got a note 3 yesterday! Still unlimited.... and my upgrade I'd in November, seems like people better get their phones now! So what if you buy a used phone and swap sims?? Post Aug 24th...
TabGuy said:
Another loophole changes in August were people would have someone on their family plan buy a new phone and they switched the SIM card to be able to upgrade their phone without paying full price. That goes away on August 24th.
.
Click to expand...
Click to collapse
That's not true, the only loop hole they are closing is that if you add a new line to get a smartphone you have to keep the data plan on that phone. You can still use an upgrade on another smartphone line then transfer the SIM, or if you have an upgrade on your unlimited, transfer it to another smartphone do the upgrade then swap the SIM cards(this is what I just did a couple of months ago). So basically I have an unlimited line and my wife has a tiered plan, we both get to use our upgrades, we just have to do the transfer gimmick.
gottahavit said:
That's not true, the only loop hole they are closing is that if you add a new line to get a smartphone you have to keep the data plan on that phone. You can still use an upgrade on another smartphone line then transfer the SIM, or if you have an upgrade on your unlimited, transfer it to another smartphone do the upgrade then swap the SIM cards(this is what I just did a couple of months ago). So basically I have an unlimited line and my wife has a tiered plan, we both get to use our upgrades, we just have to do the transfer gimmick.
Click to expand...
Click to collapse
Exactly... +1
droidstyle said:
As. Long as wee keep our current unlimited plans and buy our devices outright then I do not see how they can legally boot us off of unlimited.
Click to expand...
Click to collapse
I worked for Verizon, and have recently left to pursue other opportunities. I posed this very same thought to my account manager. She said that the most likely scenario is that there will be a point when they will absolutely remove unlimited data. They can say we are sorry but that phone cannot be put on a line with unlimited data. You have to also scour the terms and conditions. The company does reserve the right to terminate any plans and change existing plans. This is whether or not you are in contract. I am pretty sure they have a legal team that has already discussed this. I always see threats by people saying they will leave and go to this company or that company; but let's face it, choices for phone companies are very limited. You go to T-Mobile and you have limited areas, same with Sprint. The two companies that are in control are Verizon and AT&T. They have effectively formed a duopoly. It is not by accident that they have nearly the same exact plans. All I am saying is enjoy the data while you have it.
bairste said:
I worked for Verizon, and have recently left to pursue other opportunities. I posed this very same thought to my account manager. She said that the most likely scenario is that there will be a point when they will absolutely remove unlimited data. They can say we are sorry but that phone cannot be put on a line with unlimited data. You have to also scour the terms and conditions. The company does reserve the right to terminate any plans and change existing plans. This is whether or not you are in contract. I am pretty sure they have a legal team that has already discussed this. I always see threats by people saying they will leave and go to this company or that company; but let's face it, choices for phone companies are very limited. You go to T-Mobile and you have limited areas, same with Sprint. The two companies that are in control are Verizon and AT&T. They have effectively formed a duopoly. It is not by accident that they have nearly the same exact plans. All I am saying is enjoy the data while you have it.
Click to expand...
Click to collapse
the problem with putting any stock in what your account manager says is the simple fact that one could speak to 10 different account managers and get 10 different answers.
Amen to that, verizon employees must not have group trainings as they All seem to have a different answer for you.
Sent from my SM-N900V using XDA Free mobile app
Most people do not realize the 25 dollar credit per edge line per month on the bill.
Sent from my SM-N900V using Tapatalk