Ok, so I want the SG2, but keeping my current contract with AT&T proves to be difficult. If I upgrade with AT&T the SG2 is $199. If I upgrade through walmart letstalk.com $159, amazon wireless $149, deals2buy.com the SG2 is$99.
Talk about some great deal right? Only problem I have is that my contract would change. As many of you may or may not know, AT&T in their infinite wisdom removed their text tiering plan. It used to be something like $5 for 200 text a month, $15 for 1000 and $20 for unlimited. Because I don't text much, I went with the $5 for 200 text. I also opted into the $30 for unlimited data. I have been grandfathered into these options, but if I get the phone from an outside agency I would have to switch to AT&T's "awesome" $25 for 2gb data plan and be left almost without a text option unless I pay $20 for unlimited which is the only plan they have now. When I say I don't text much, I mean I'm barely breaking 80 a month and that's me really trying.
Now I don't use that much data mostly because of my current location. According to my data usage chart, I'm only using about 500mb a month. While the $25 for 2gb might seem like a good idea, I'd like to know that when I relocate within the next 6 months, that I won't have to worry about going over in data usage. When I'm in an area that has a good 3G connection, I watch a lot of videos when I have downtime and you can shoot past 2gb in no time.
I'm sure a lot of you are saying drop AT&T and what not, but the truth be told, I've never had any problems with them over the last 4 years. I think their rates are reasonable and I love the roll over option. So me leaving them is not an option anytime soon at least not until they royale screw me.
Are you 100% sure reseller's require you to change you data plan if you upgrade through them? If its true, then I would spend the extra money and go to an official AT&T store and buy one. I wouldn't sacrifice my unlimited data for anything.
I agree, do anything you can to keep that Unlimited Data plan.
Man the money you save up front would probably be negated over the course of the contract. If you dont have the money now just wait a spell, the price will come down of course after a while.
You should really look into your calling habits though. If you not using over 2gigs ever then you could save money there. Also with unlimited texts comes the free cell to cell deal. Thats any carriers cell not just att, which makes a huge difference. Everyone's situation is a bit different. att is actually pretty good about working with you on stuff like this. I have had them eat HUGE bills. I hate att for my own reasons, but this is one area where I have to concede their worth. Good luck to you. The phone really is bad ass, best phone I have had to date and I have had my fair share.
You are not forced to change data plan I upgraded to infuse 4g and kept data. I probably gnna get gs2 in a week or so. I do have the unlimited data btw.
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You do not lose your grandfathered unl. Data plan. I upgraded at Walmart and dud not. They may tell you that you are but if you call att and raise enough hell you'll keep it. Trust me.
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kletiz said:
Are you 100% sure reseller's require you to change you data plan if you upgrade through them? If its true, then I would spend the extra money and go to an official AT&T store and buy one. I wouldn't sacrifice my unlimited data for anything.
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Yes they do. Once you add the phone to your cart, you have to pick a calling and data plan. While AT&Ts calling plans haven't changed, their data and texting plans have and the resellers websites options have changed to reflect that.
stickbo said:
Man the money you save up front would probably be negated over the course of the contract. If you dont have the money now just wait a spell, the price will come down of course after a while.
You should really look into your calling habits though. If you not using over 2gigs ever then you could save money there. Also with unlimited texts comes the free cell to cell deal. Thats any carriers cell not just att, which makes a huge difference.
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I don't talk on my cell that often that why I like the rollover minutes thing. As for going over 2gb, it can happen because I travel a lot and when I'm not at my remote location, I go over 2gb easily. I don't think saving $5 is feasible just because I'm not consistently going over 2gb every month. Right now I pay $30 for unlimited. If I do go with the 2gb plan, I'll be charged $10 for each gig I go over. With unlimited, I'm covered no matter what the hell happens.
cracjackson said:
You are not forced to change data plan I upgraded to infuse 4g and kept data. I probably gnna get gs2 in a week or so. I do have the unlimited data btw.
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This is true if you do the upgrade through AT&T and not a reseller. AT&T isn't willing to cut me a deal on the phone simply because they don't have to. While I do understand this and I have the money to get the new phone at the price they are offering, it's always good to save a few bucks everynow and again.
TOA Duck said:
You do not lose your grandfathered unl. Data plan. I upgraded at Walmart and dud not. They may tell you that you are but if you call att and raise enough hell you'll keep it. Trust me.
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While that might be true, I'm not willing to take that chance. Like I said earlier, you are forced to make a choice for a data plan. If making that choice prevents me from switching back to having unlimited, that would be bad. Saving the money on the phone wont' be worth it in the end.
I just did this on Monday. I was on the old $30 unlimited data and the $5 for 200 text plan.
I got mine at Walmart. The rep had to call AT&T to get it activated. They are able to keep the $30 unlimited data but will require you to upgrade your text plan to get it activated.
However, if you immediately call AT&T (611) and talk to a rep, you CAN get your old $5 for 200 text plan back. It will require the rep to ask their supervisor, but they will do it for you.
Went from old AT&T plan from my iPhone 3GS and still have the unlimited and 200 text messages.
Well it sounds like you've got it all figured out then.with all due respect, I don't understand why you even created this thread when you just countered helpful comments and seemed to have answered your own questions.
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Sent from my SAMSUNG-SGH-I777 using XDA App
I made this thread to see if anyone else went through a similar situation. Also, if there was some way they managed to keep their plan, they would maybe be able to tell me how they did it.
sigma20xx said:
I made this thread to see if anyone else went through a similar situation. Also, if there was some way they managed to keep their plan, they would maybe be able to tell me how they did it.
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I just did if you read my post above...
I went to AT&T store and and them if they can give me $50 credit for getting the phone and i must keep my current features unchanged. The sales rep agreed and i walked out the store within 20 min with a phone. i paid $200 plus tax but he credited my account $50 right there.
When I bought my Infuse and kept my $5/200 texting plan and unlimited data - the GSII was bought outright off-contractr so didn't affect my account at all.
AT&T corporate stores are the way to go! They might not have the extreme hardware deals, but their representatives are FAR more competent and honest in my opinion.
I just did ths last night
I just upgraded to the S2 last night at an Att corporate store. The person who was ringinh me up told me the THE SAME THING. I need to change my data plan $30 unlimited and my $5 text plan. I have the same exact services as you do. She kept trying to put it through the system and it kept giving her errors saying that she could give me the data plan but not the text plan. In the end she was able to get it done and I kept everything that i had.
All i can tell you is to tell the rep to try every configuration to see if it goes through. If i remember right she ended up finding the text plan that would work but it was near to the bottom of her list.
It is 100% possible to keep because I was in the same exact situation.
I as well. : /
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Complete bull****.
I upgraded @ Best Buy, unlimited data remains.
I don't really text at all so I have no texting plan. I refuse to pay extra for something that costs the network infinitely less the a phone call would have.
You will find that many, if not all representatives will feed you that "Need to Upgrade your plan" line of bull.
It is their JOB! The more people they can trick and fool OFF of their unlimited plans, the more money they can make.
DO NOT EVER BELIEVE THEM!!!
My Best Buy store had some cash register issues when I picked up my SGSII. We had to complete the upgrade over the phone, in store. Can't count the number of times the AT&T guys said I had NO existing Data-Plan. I called Foul, as I've been on the Corporate data plan (for office email) from the beginning.
Now if you try to go the order online / nonhuman route, all bets are off.
I upgraded at Walmart IN STORE and had NO ISSUES keeping my unlimited grandfathered in everything plan. I too have the $30 data and $5 unlimited text plan. I did the SAME THING last year with my captivate but I HAD TO do it in store. Walmarts online LETSTALK would not allow me to keep my current grandfathered in plan and they cancelled my order. So I walked into the Walmart store and got it and kept my grandfathered plan. Just before upgrading to the att SGS2 I called and CONFIRMED that I can and will keep my unlimited plan a.d was assured by the retention department that I would. I called after I left the store with SGS2 in hand and again called att to CONFIRM that my plan is still listed as the Personal unlimited plan (grandfathered plan). The att retention department told me that IF the store gave me ANY ISSUES to just get the phone and call them once it was mine. So stick to your guns in it and don't just give it away.
Sent from My KickAss CM7 Galaxy S2
TOA Duck said:
You do not lose your grandfathered unl. Data plan. I upgraded at Walmart and dud not. They may tell you that you are but if you call att and raise enough hell you'll keep it. Trust me.
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Same here. Just called threw a hissy fit gave it back lol
Sent from AT&T Galaxy S2
I see my best bet would be to walk into Walmart and get that deal on the phone since I can't be sure things will work out with the other online resellers. It seems that buy making your voices heard it was possible to keep your plans. I think what I'm going to do first is call AT&T up and ask the question "If I upgrade my phone through a reseller, will you allow me to keep my current plan" and see what there response is. After that I'll argue with them about how I've been a customer for some years and because I'm renewing my contract, that's the least they could do for me. I'll be sure to get the sales reps name and ID number if they have one. Hell, I might even use my phone and let them know that I'm recording this call for quality assurance. That way I'll have some hard evidence that I was promised that I could keep my plan by the sales rep. I haven't had a reason to use my in call voice recorder but this seems like the perfect time.
Thanks for your input all, I'll let you know how things go and what deal I ended up getting.
Related
I have been an AT&T customer for 9 years now and still have my original voice plan which has since been replaced by more expensive plans. I initially tried to upgrade from my iphone 3s to the SG2 via the internet but I could not get the $199 price. I called into Small Business Support (my account is linked to my company's so I get a discount on my monthly bill). AT&T support said that my voice plan was so obsoleted so I would have to upgrade to a current plan. However, to even get close to the minutes I have, I would have to pay about $25 more a month. On top of that, I would lose my true unlimited data plan I had with my iphone 3gs. I told the rep I have a been a customer for 9 years, yada, yada but they would not budge.
Feeling pretty mad about the situation I walked into an AT&T store, chatted up some young kid, got my $199 upgrade, kept my voice and data plan.
Moral to the story, do not upgrade over the net or phone. The folks on the phone are trained to read from a script and not deviate at all. It may be less convenient, but go into a store, talk to someone. I have found people at the stores are almost always willing to "pull some strings" and work with you.
tboooe said:
I have been an AT&T customer for 9 years now and still have my original voice plan which has since been replaced by more expensive plans. I initially tried to upgrade from my iphone 3s to the SG2 via the internet but I could not get the $199 price. I called into Small Business Support (my account is linked to my company's so I get a discount on my monthly bill). AT&T support said that my voice plan was so obsoleted so I would have to upgrade to a current plan. However, to even get close to the minutes I have, I would have to pay about $25 more a month. On top of that, I would lose my true unlimited data plan I had with my iphone 3gs. I told the rep I have a been a customer for 9 years, yada, yada but they would not budge.
Feeling pretty mad about the situation I walked into an AT&T store, chatted up some young kid, got my $199 upgrade, kept my voice and data plan.
Moral to the story, do not upgrade over the net or phone. The folks on the phone are trained to read from a script and not deviate at all. It may be less convenient, but go into a store, talk to someone. I have found people at the stores are almost always willing to "pull some strings" and work with you.
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Call again. You are grand fathered in for unlimited data. They have to let you keep your rate plan and unlimited data.
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seh6183 said:
Call again. You are grand fathered in for unlimited data. They have to let you keep your rate plan and unlimited data.
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I called 3 times, talked to 5 different people...wasted over an hour and got no where. Walked into a store and walked out 15 min later with my SG2 and my grandfathered voice and data plan.
I had a similar experence......I had a HTC Inspire, and damaged it. So I needed a new phone. I called AT&T but they said I had to pay full price reguardless if I wanted to resign or not. Now keep in mind I am not up for a upgrade so I figured that was fair.
I couldnt wait for the phone to come in the mail and being I was paying full price I may as well go to the local store. I went to my local AT&T, and the guy there hooked me up with the upgrade price.
So I was able to get a better deal by walking into the local store even after I was told "no sir, sorry you have to pay full retail price. There is nothing we can do"
kezell said:
I had a similar experence......I had a HTC Inspire, and damaged it. So I needed a new phone. I called AT&T but they said I had to pay full price reguardless if I wanted to resign or not. Now keep in mind I am not up for a upgrade so I figured that was fair.
I couldnt wait for the phone to come in the mail and being I was paying full price I may as well go to the local store. I went to my local AT&T, and the guy there hooked me up with the upgrade price.
So I was able to get a better deal by walking into the local store even after I was told "no sir, sorry you have to pay full retail price. There is nothing we can do"
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Well luckily your area carries the phone, my captivate died on me with endless rebooting and I broke the digitizer by dropping it *first and only drop in 15 months* and I contacted att's fb page about seeing if the insurance deductible was dropping down from $ 125, as well as I asked about why should I pay for their branded sgs 2 when for $ 10 more I could get an unlocked international sgs 2. A csr called me back with in an hour and gave me an early upgrade with out having to pay full price. The only issue I had to order the phone from the store but I still get to keep my data and text plan *have family text and unlimited calling to any mobile*. $ 242 out the door but I am still with out a phone because the local stores do not carry the sgs 2 in my area. Moral of the story, is be nice and literally att will bend over backwards for their customers because they could have told me spend $ 550 or good luck lol..
Cheers,
Charlie
@tboooe > are you sure that kid at the store didn't 'accidentally' upgrade your plan as well? I'd wait to see the bill next month before saying that you good to go with your old limits
vladm7 said:
@tboooe > are you sure that kid at the store didn't 'accidentally' upgrade your plan as well? I'd wait to see the bill next month before saying that you good to go with your old limits
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LOL! I thought the same thing so I checked my account a few days later..luckily nothing changed.
Even worse, I WORKED for AT&T for years. I had an Employee Plan(No contract,) and when I went to switch to my captivate a year ago, they booted me from the plan. I raised hell, and settled on being in a contract, at full price, then asked them to grandfather in my unlimited data from the employee plan.
They said they don't have a record of me ever being a customer before I started my last contract, even though I worked for AT&T, and paid them monthly, for over two years.
vladm7 said:
@tboooe > are you sure that kid at the store didn't 'accidentally' upgrade your plan as well? I'd wait to see the bill next month before saying that you good to go with your old limits
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DING!
I've seen lots of unscrupulous dealers pull the same #(%#.. Only interested in the sale.
Mall kiosks are the worst, super high turnover and will lie to you about anything to get your signature on the dotted line... Waived activation fees, imaginary discounts, etc.
I have had a few customers who have come to me, I've let them know about the changes required (smartphone = required data plan). They were upset, so they went to a kiosk, where they were 'promised' that nothing would change, waived act. fees, etc.. Then wanna come yelling at me why their bill went from 120$ for 4 phones, to over $180..
I've never had problems with my local corporate store. I've known for a long time to avoid kiosks - ALWAYS go to a corporate-owned store.
When I got my Infuse, I was upgraded to the 4G unlimited plan. Grandfathered right in, didn't even need to ask, was told, "You won't lose your unlimited data" and I didn't.
Looking for your experiences on pulling this off, and opinions on the differences of the data plans.
So I'm on a corporate discount / account; I will use all of the typical services, voice,internet, and push mail (ms exchange server syncing of email/calender/contacts), and some limited mms/text.
I want to go with another 2yr contract, as I want the 199.99 price (includes 99 rebate until Nov. 4th); I also need/use the ATT phone insurance.
When I go to buy the phone online it won't let me check-out without selecting a "new" data plan.
I currently have unlimited data on my tilt2 for 30.00 per month.
I don't want to pay more than this for data, and I refuse to be charged overage if I ever go over 2gb. That is [email protected]$##.
They do actually offer unlimited data at a higher price, and it is confusing because there are ALOT of different data plan options. I don't really know if there is a real difference between them. Anyone have insight on that?
Some say enterprise unlimited, then the same but for Windows, then the same but with push mail, then some with tethering added (higher price). There are alot more.
Has anybody gone through this, selected a plan and been able to call ATT to get their 30.00 unlimited grandfathered? (or price matched on the new plans?)
I've been with ATT for over a decade, (when they were cingular), and I'm not going to buy this phone if I have to pay more for data.
Other carriers offer it unlimited, some included in the rate/voice plan, and Verizon already has alot more LTE network setup.
I just don't want to buy this phone, and already be committed to a contract and find out I'm screwed.
Thanks for sharing your experience and how you tackled this one (especially if successfull)!
I just did an upgrade using amazon wireless.. ($149.99 for the SGS2)
They also forced you to select data plans without giving me the options for what I currently had. AT&T was great though because once I had the phone activated I called them up and they grandfathered my plan back to how it was in under 5 minutes.
Quite impressed they took care of me that fast.
Manicman said:
I just did an upgrade using amazon wireless.. ($149.99 for the SGS2)
They also forced you to select data plans without giving me the options for what I currently had. AT&T was great though because once I had the phone activated I called them up and they grandfathered my plan back to how it was in under 5 minutes.
Quite impressed they took care of me that fast.
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Wow thanks for the feedback what did you select, the 2gb plan to start with? just to be safe I'll try to mimic exactly what you did.
I was in the exact same boat you are (Tilt2, unlimited data, corporate account). I walked into the AT&T store, told them I wanted the GS2 and that I wanted to keep my plan the same and I walked out about 5 minutes later with my plan intact and my new phone. It was the most painless experience I've ever had with AT&T in probably 8 years of dealing with them.
+1 ^^^^
To OP, the easiest way is to go into AT&T store and upgrade there (yes, you can upgrade your primer account in regular stores). Not only you get cheaper price $199 w/o rebate. You also get to keep your unlimited data plan easily. Unless, of course, your local AT&T store doesn't carry the phone.
Also, the rebate only applies to new customers (for premier account). Not upgrades. So, you're paying $299 for your upgrade.
If you have a premier account, NEVE do it online. You will always get screwed for paying more than retail stores.
WeldingRod said:
So I'm on a corporate discount / account
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You should have a dedicated account manager assigned to your company's account. E-mail him or her and ask for what you want. Not only will it be faster, they usually ship overnight for free and waive other fees. My rep set up a new contract-less account for me on the data for non-Smartphones plan and overnighted me the SIM for my ISGS2. He just did it again last week when I added a UK G-Tab to my account. They also help with account changes and billing issues. It's so much faster and more efficient then dealing with the phone drones. They also service personally liable corporate affiliated accounts.
thanks guys, I had heard that if your on a corp-discount/account that retail stores cannot upgrade you. (unless it is a specified "corporate" store location.) Also I had suspected that some local stores may not have them in stock. So for those two reasons I decided to save some legwork and just order online.
I'll just call a few stores on Monday and see whom can take care of me. At least that way if I run into the wrong guy, and they to screw me around I can just opt to go to another store.
BarryH_GEG said:
You should have a dedicated account manager assigned to your company's account. E-mail him or her and ask for what you want. Not only will it be faster, they usually ship overnight for free and waive other fees. My rep set up a new contract-less account for me on the data for non-Smartphones plan and overnighted me the SIM for my ISGS2. He just did it again last week when I added a UK G-Tab to my account. They also help with account changes and billing issues. It's so much faster and more efficient then dealing with the phone drones. They also service personally liable corporate affiliated accounts.
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Well I actually pay for my own phone, it is my personal phone and plan. It is not subsidized by my corp. The giant corp I work for just happened to have a discount at ATT when I upgraded the last time. If our company does have an acct. manager I have no idea who that would be or how to contact them.
WeldingRod said:
Well I actually pay for my own phone, it is my personal phone and plan. It is not subsidized by my corp. The giant corp I work for just happened to have a discount at ATT when I upgraded the last time. If our company does have an acct. manager I have no idea who that would be or how to contact them.
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You don't need to go through a rep unless your company pays for your phone. You are only getting the discount on your personal plan, which is the same thing I get. You can simply call them (611 from your current att phone) and it routes you to the premier people. Once you connect with someone do the upgrade over the phone and you can keep your unlimited data. That is how I did it and they shipped it fedex 2-day. They should be able to wave the upgrade fee and shipping.
WeldingRod said:
Looking for your experiences on pulling this off, and opinions on the differences of the data plans.
So I'm on a corporate discount / account; I will use all of the typical services, voice,internet, and push mail (ms exchange server syncing of email/calender/contacts), and some limited mms/text.
I want to go with another 2yr contract, as I want the 199.99 price (includes 99 rebate until Nov. 4th); I also need/use the ATT phone insurance.
When I go to buy the phone online it won't let me check-out without selecting a "new" data plan.
I currently have unlimited data on my tilt2 for 30.00 per month.
I don't want to pay more than this for data, and I refuse to be charged overage if I ever go over 2gb. That is [email protected]$##.
They do actually offer unlimited data at a higher price, and it is confusing because there are ALOT of different data plan options. I don't really know if there is a real difference between them. Anyone have insight on that?
Some say enterprise unlimited, then the same but for Windows, then the same but with push mail, then some with tethering added (higher price). There are alot more.
Has anybody gone through this, selected a plan and been able to call ATT to get their 30.00 unlimited grandfathered? (or price matched on the new plans?)
I've been with ATT for over a decade, (when they were cingular), and I'm not going to buy this phone if I have to pay more for data.
Other carriers offer it unlimited, some included in the rate/voice plan, and Verizon already has alot more LTE network setup.
I just don't want to buy this phone, and already be committed to a contract and find out I'm screwed.
Thanks for sharing your experience and how you tackled this one (especially if successfull)!
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I am in almost the same situation as you (my account is tied to my company so I get some FAN discount and I have been with ATT since 2002). Anyway, is your current data plan truly unlimited? If you bought it a few years ago then it is. My advice is for you to go into an actual store. When I tried to do an upgrade over the internet and via phone to business customer service, I was told not only that I would have to update my data plan but also change my voice plan to something more expensive but my plan was so old that it was no longer "current". In order for me to get anything even close to my current voice plan would require me to pay $15 more a month! I spent 45 mins on the phone with 3 different people!
I ultimately went into a local store during my lunch break and 10 mins later I had my SGS2, and I kept my data and voice plan.
The only thing the store said about my corporate plan was small talk about where I worked.
tboooe said:
I am in almost the same situation as you (my account is tied to my company so I get some FAN discount and I have been with ATT since 2002). Anyway, is your current data plan truly unlimited? If you bought it a few years ago then it is. My advice is for you to go into an actual store. When I tried to do an upgrade over the internet and via phone to business customer service, I was told not only that I would have to update my data plan but also change my voice plan to something more expensive but my plan was so old that it was no longer "current". In order for me to get anything even close to my current voice plan would require me to pay $15 more a month! I spent 45 mins on the phone with 3 different people!
I ultimately went into a local store during my lunch break and 10 mins later I had my SGS2, and I kept my data and voice plan.
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Yup, I actually had the 15-20 dollar unlimited internet for years-dump phone (on the old version of the tilt 2, the 8525(?)), when I upgraded to the tilt 2 at release, I had to bite the bullet and go with the $30 plan, but it is unlimited.
Looks like I'm going to hit a store on my lunch break Monday.
Thanks all for your input.
Same here - no problems keeping unlimited data on my plan, going from Tilt2 to Infuse (GS2 was an off-contract outright purchase.)
The one caveat above, someone mentioned special "corporate" stores.
What this means is - you must go to an AT&T-owned store. NOT a "mall kiosk" type reseller, or BEst Buy Mobile, or anything like that - the store must be owned and operated by AT&T Corporate.
In general, you should always go to corp stores - the staff are FAR better trained in every store I've ever been to than the phone staff or "mall kiosk" type staff, which are undertrained at best and dishonest at worst. (Such as frequently telling you outright lies about a device you want but they don't carry, in order to push you to something they have in stock and make a sale.)
I also ordered from Amazon Wireless. They do not have any option to keep your old data plan. Paying a flat $149.99 is the greatest deal when buying a phone. No rebates or exorbitant tax because you're paying the full tax price of the phone and "activation fees."
But since you have to call ATT anyways to activate, you can easily argue to grandfather your unlimited data back in. Just make sure to call them beforehand to ensure you keep it before purchasing and have them put a note on your account when you activate to keep it.
At first they told me that I'm switching to a 4G data plan so I'll lose unlimited. Then I argued if I'm switching to 4G that I might as well just go to Verizon and get real 4G. Then the suddenly they call up supervisors and immediately let you keep your unlimited plan. It sad that you have to put them under the gun to keep your unlimited data, but that's just how it is.
WeldingRod said:
Well I actually pay for my own phone, it is my personal phone and plan. It is not subsidized by my corp. The giant corp I work for just happened to have a discount at ATT when I upgraded the last time. If our company does have an acct. manager I have no idea who that would be or how to contact them.
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Click to collapse
Your company should have a dedicated Premier page that has contact info. You can probably find the link on your company's intranet/extranet or from HR. If you have a personal account using your work discount you're still part of Premier.
I have a corporate premier plan linked to my employer, but its not a business phone, in fact my employer uses Verizon for business phones. But, I get a 27% service discount at att. I had the unlimited data. I was going to buy through Amazon, or Walmart online as they are both cheaper than in store, but figured I would hit the store first. The store I went into was a Spring store, not att corporate, but an authorized reseller. They would not match the price, and said if I bought online there might be a separate ETF for the data they make you choose, and that customer service nor the stores are allowed to put back unlimited. As others have reported that is not true, but its also not guaranteed. I use 6GB a month, so I didn't want to risk it. They gave me a $30 discount, so I paid $170 (no rebate) and let me keep my unlimited data. Although, they did say they needed to change the data plan to a 4G plan, but it was just system coding, the price and unlimited would stay. When I put my SIM back in my captivate, the data wont work, so I think the plans are different, but my bill still shows $30 unlimited.
Sent from my Galaxy S II (i777)
nat-mecha said:
I also ordered from Amazon Wireless. They do not have any option to keep your old data plan. Paying a flat $149.99 is the greatest deal when buying a phone. No rebates or exorbitant tax because you're paying the full tax price of the phone and "activation fees."
But since you have to call ATT anyways to activate, you can easily argue to grandfather your unlimited data back in. Just make sure to call them beforehand to ensure you keep it before purchasing and have them put a note on your account when you activate to keep it.
At first they told me that I'm switching to a 4G data plan so I'll lose unlimited. Then I argued if I'm switching to 4G that I might as well just go to Verizon and get real 4G. Then the suddenly they call up supervisors and immediately let you keep your unlimited plan. It sad that you have to put them under the gun to keep your unlimited data, but that's just how it is.
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$50 is, in my opinion, not worth the high risk of losing unlimited data.
If you do it in an AT&T store, there is no *****ing, there's no arguing, no threatening to switch providers - seems like anyone who has upgraded in-person in-store didn't even have to ask - we were TOLD we'd be keeping unlimited data.
Entropy512 said:
$50 is, in my opinion, not worth the high risk of losing unlimited data.
If you do it in an AT&T store, there is no *****ing, there's no arguing, no threatening to switch providers - seems like anyone who has upgraded in-person in-store didn't even have to ask - we were TOLD we'd be keeping unlimited data.
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Click to collapse
That's how I felt too ... it wasn't worth the risk or potential hassle to save that money. Because in the event I could not get the unlimited data back it would mean either a lot over overage, or drastic changes to my phone use habits to keep it under 2GB.
Sent from my Galaxy S II (i777)
I went to Costco and they made a point to keep my unlimited data. The guy even showed me on his screen. They had the phone for like $30 off.
Entropy512 said:
$50 is, in my opinion, not worth the high risk of losing unlimited data.
If you do it in an AT&T store, there is no *****ing, there's no arguing, no threatening to switch providers - seems like anyone who has upgraded in-person in-store didn't even have to ask - we were TOLD we'd be keeping unlimited data.
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Click to collapse
To each his own I guess. If I went to the ATT store my total would've been $270 after taxes for the $199 price. That's almost double what I've paid.
So spending an extra $120 to be "hassle-free" over calling ATT to keep my unlimited. It's up to you which makes more sense.
Hey,
My friend's on a grandfathered iPhone 3G unlimited data plan. He's upgrading to a OGS2, he went to our corporate store but they removed the OGS2, only offering the skyrocket. They still have the S2 on the online store however. How can he go about keeping the unlimited plan when he does the upgrade?
Edit: Sorry wrong form. If anyone can move to General, that would be awesome.
You could try ordering over the phone or if you dont mind taking a drive, you could try a different AT&T store, probably one outside an LTE service area, as those seem to still carry the original SGSII.
Sent from my SGS II.
I have heard Best Buy will let you keep the unlimited data. You can also buy through the att website, without having to choose new data plan. When you choose the phone, it just lets you skip the data part if you don't want to switch. I know Walmart, Amazon and most other 3rd parties make you select one of the new plans. People say if you call and complain enough they will put back the unlimited data, but there is no guarantee.
Best buy will also price match, and let you return without the restocking fee. But that might be in store only, don't know about online with Best Buy.
Sent from my Galaxy S II (i777)
Walmart allows you to keep your existing plan as well unless the sales associate is an idiot and messes something up.
Att online may mess up the transfer also from an iPhone your best bet is to go into an Att store. Its at the stores discretion if they will stop carrying the gs2. My store is in an lte footprint and we have no.intentions of removing the gs2 instead we will be leveraging it over it's bigger brother.
Sent from my SAMSUNG-SGH-I777 using XDA App
I have been an avid iPhone user for over 3 years and just made the switch about a month ago. I too had the unlimited data plan.
Purchased my SGS2 from Best Buy and the representative called to activate and made sure to tell them to keep the unlimited data. All you need to do is order the phone, and when you receive it simply contact ATT's customer service line or when you have it activated be sure to tell the person not to change your plan.
If you do happen to lose it due to someone's mistake, just call the customer service line back and a manager/supervisor can reinstate the grandfathered plan. Hope this helps.
I bought mine at Walmart, and they only had the 2GB option in their system. They said it wasn't a problem, I could just call AT&T and they'd take care of it. And they did. So even if you lose it, you can get it back.
i kept my unlimited iphone plan when i upgraded through walmart...
one thing is at&t keeps bugging me with text saying "AT&T Free Msg: Did you know an eligible data plan us required for your 4G Smartphone? Pls Call 611 to select a plan and establish you 4G data connection today" is anyone else getting this? Its annoying, they send it weekly almost
Btw I have the regular s2 not the lte
When I bought my Rezound online almost a month ago, VZW decided to pull more of their tricks. I was on VZW's website and my old Touch Pro 2's contract had been expired. I wanted an upgrade. VZW obviously wasn't promoting this one which cost me a whopping $250. That's not my gripe tho. My gripe is , when I proceeded to go forth with the sale, a window pops up saying my current messaging plan is not valid with this device. It then forced me to have to buy a 1000 msg/mo. plan or pay per msg. How was my messaging plan NOT valid with this phone?? I have had that messaging plan since 2005 and have used it with a Motorola Q9M and an Htc Touch Pro 2. The TP2 I bought online same as this one. The messaging plan in question.... I had unlimited IN Network messaging and paid $5 a month for 50 msg per month. That was for those people I msgd to not on VZW, and I DONT text a lot. Yet I was forced to pay twice as much for that plan in order to proceed...
Then..... After that it jacks my $15 a mo. tethering option ... ,forcefully removes it because it says it's "Not valid" wtf? I try to get it back because I need that as its my only means to go on the internet with my computer (for the last 4 years)..but when I try, they now say I must use the Mobile Hotspot feature. Which apparently is a tiered data plan. I used about 1 - 3gb of data normally every month on the computer. But yayy now since VZ jacked my plan I now have to pay twice as much for the same amount of data usage. I havent activated it. I cant afford the extra charges. I've already been paying $45 a mo. for that unlimited data plan I activated in 2007. $75 a month for internet thats really only 5gb.. I dont think so.. Im sure some of you would flame me for this, but Im just getting fed up with Verizons bullsh**. I neede to blow some steam about this for awhile..
Yeah I'm getting tired of Verizon's crap too, but for different reasons. the Rezound being locked down is the biggest right now. Also when I go into their stores the employees know absolutely nothing about the products they are selling, and I wish I was exaggerating about that, but it's true. Even their "tech" people have no clue. It seems like if I'm paying $180/month on my bill and $300 for my phones and been with them for over four years now, they could be a little more helpful and accommodating to us.... Take the shackles off my phone!!!!!!
The data plan is not valid because with a 4G phone you need a 4G data plan for the hotspot feature. They should have grandfathered you in on the price though. You may need to call and speak with someone.
About the texting, I don't know the exact reason why you couldn't keep it, but did your minutes/etc change by chance? And since you were out of contract and did not renew prior this may be why you were not grandfathered.
THE-COPS said:
When I bought my Rezound online almost a month ago, VZW decided to pull more of their tricks. I was on VZW's website and my old Touch Pro 2's contract had been expired. I wanted an upgrade. VZW obviously wasn't promoting this one which cost me a whopping $250. That's not my gripe tho. My gripe is , when I proceeded to go forth with the sale, a window pops up saying my current messaging plan is not valid with this device. It then forced me to have to buy a 1000 msg/mo. plan or pay per msg. How was my messaging plan NOT valid with this phone?? I have had that messaging plan since 2005 and have used it with a Motorola Q9M and an Htc Touch Pro 2. The TP2 I bought online same as this one. The messaging plan in question.... I had unlimited IN Network messaging and paid $5 a month for 50 msg per month. That was for those people I msgd to not on VZW, and I DONT text a lot. Yet I was forced to pay twice as much for that plan in order to proceed...
Then..... After that it jacks my $15 a mo. tethering option ... ,forcefully removes it because it says it's "Not valid" wtf? I try to get it back because I need that as its my only means to go on the internet with my computer (for the last 4 years)..but when I try, they now say I must use the Mobile Hotspot feature. Which apparently is a tiered data plan. I used about 1 - 3gb of data normally every month on the computer. But yayy now since VZ jacked my plan I now have to pay twice as much for the same amount of data usage. I havent activated it. I cant afford the extra charges. I've already been paying $45 a mo. for that unlimited data plan I activated in 2007. $75 a month for internet thats really only 5gb.. I dont think so.. Im sure some of you would flame me for this, but Im just getting fed up with Verizons bullsh**. I neede to blow some steam about this for awhile..
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Click to collapse
I had the same issue using their online upgrade method. It wouldn't allow me to keep my 250 txt plan and tried to force me to get the 1000 plan for an extra $5 a month. I ended up going directly to the store to upgrade. They didn't say a word and carried the 250 plan right over.
Sent from my ADR6425LVW using XDA App
AtLemacks said:
The data plan is not valid because with a 4G phone you need a 4G data plan for the hotspot feature. They should have grandfathered you in on the price though. You may need to call and speak with someone.
About the texting, I don't know the exact reason why you couldn't keep it, but did your minutes/etc change by chance? And since you were out of contract and did not renew prior this may be why you were not grandfathered.
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Click to collapse
That's not it. I was not out of contract, but was required to choose a per sms fee or the 1000/mo. when I upgraded to a Rezound, in contract.
For me, $10 a month is not a big deal and I'd probably pay more over time with the per message deal. My younger daughter with her AT&T iPhone, only communicates with me via text ;-)
So I do not think this is a result of contract expiration. Probably VZW is just making things worse for unlimited plans until we "have to" choose another plan.
Sent from my ADR6300 using Tapatalk
You just said you were not under contract. When you are not under contract they don't have to let you keep your current plan options. They can change them on you on a wimb.
THE-COPS said:
I was on VZW's website and my old Touch Pro 2's contract had been expired. I wanted an upgrade. VZW obviously wasn't promoting this one which cost me a whopping $250.
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Click to collapse
THE-COPS said:
When I bought my Rezound online almost a month ago, VZW decided to pull more of their tricks. I was on VZW's website and my old Touch Pro 2's contract had been expired. I wanted an upgrade. VZW obviously wasn't promoting this one which cost me a whopping $250. That's not my gripe tho. My gripe is , when I proceeded to go forth with the sale, a window pops up saying my current messaging plan is not valid with this device. It then forced me to have to buy a 1000 msg/mo. plan or pay per msg. How was my messaging plan NOT valid with this phone?? I have had that messaging plan since 2005 and have used it with a Motorola Q9M and an Htc Touch Pro 2. The TP2 I bought online same as this one. The messaging plan in question.... I had unlimited IN Network messaging and paid $5 a month for 50 msg per month. That was for those people I msgd to not on VZW, and I DONT text a lot. Yet I was forced to pay twice as much for that plan in order to proceed...
Then..... After that it jacks my $15 a mo. tethering option ... ,forcefully removes it because it says it's "Not valid" wtf? I try to get it back because I need that as its my only means to go on the internet with my computer (for the last 4 years)..but when I try, they now say I must use the Mobile Hotspot feature. Which apparently is a tiered data plan. I used about 1 - 3gb of data normally every month on the computer. But yayy now since VZ jacked my plan I now have to pay twice as much for the same amount of data usage. I havent activated it. I cant afford the extra charges. I've already been paying $45 a mo. for that unlimited data plan I activated in 2007. $75 a month for internet thats really only 5gb.. I dont think so.. Im sure some of you would flame me for this, but Im just getting fed up with Verizons bullsh**. I neede to blow some steam about this for awhile..
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Click to collapse
i had ordered my phone via the website as well. I got the same message but just clicked continue through it and didn't have to change my plan. I still have my unlimited plan.
if could use pdanet for tether....so u dont have to get a tether plan...but it uses ur alotted data from ur phone, abd would need the full app to visit https sites..i thinl, cant remember..but ive had the app over 2 years n nothin happened yet....just a suggestion tho for internet issue...
Sent from my ADR6425LVW using XDA App
Did you do the research first on prices? I can see your point on why you wanted to vent about it but if you had taken the time out to research first by speaking to a VZ rep over the phone they would've helped you and if you were grandfathered in whichever plan(data, talk, text etc...) then you would still be on it. You don't have to convert to whatever new plan they are offering. When I had tried to upgrade my DroidX to a Thunderbolt over the website the same pop up box came up saying that my current plan was not available for the TB. For for the hell of it I exited out and started from the beginning upgrading the DroidX to a Dinc2 and the same pop up box did not pop up so I figured it was because of a 4g phone. I called and asked about that pop up box and CS walked me through saying that its just an automatic pop up box that will come up and if you continue to the next window it would allow you to select the same plan as before.
I just got home with my brand spankin' new Rezound...loving it, as a matter of fact.
I went to the store because every time I went online, it wanted to change me to the tiered data plan.
I am still grandfathered in on the same unlimited data plan I bought in 2007. Its some combined data / phone plan. Something like ''Americas Choice 450 + Email/unlimited data" and cost me $79.99 a month. Then I tacked on the msg plan for $5 and then the tethering for $15 . But for this phone, I did keep my original plan. Just that it would not let me keep a lot of the other stuff. When I first got that popup window, I backed out. I DID do 611 and talk to someone about that. I spoke to 2 different reps. One of them seemed dumbfounded and couldn't understand why it was doing that. He said it "Shouldn't" ....hmmm . I asked him to talk to another rep. Another guy came on the line and then said that msg plan was well out of date and hasnt been available for over 4 years. I called BS on that because I had that plan TWICE since. He said it's "locked" in the system and theres nothing he can do about it. So if its "locked in" ..... How is it I keep it for the last 4 years? He didnt know...... FOUL! oh well. Im not going to keep making a fuss over some msging plan.
As for 4G... It doesnt even stay on and I get 3G 99% of the timr. Even in super strong signal areas. My 3G here is really good. But 4G seems useless ....and im supposedly paying for that...hmmm
THE-COPS said:
I am still grandfathered in on the same unlimited data plan I bought in 2007. Its some combined data / phone plan. Something like ''Americas Choice 450 + Email/unlimited data" and cost me $79.99 a month. Then I tacked on the msg plan for $5 and then the tethering for $15 . But for this phone, I did keep my original plan. Just that it would not let me keep a lot of the other stuff. When I first got that popup window, I backed out. I DID do 611 and talk to someone about that. I spoke to 2 different reps. One of them seemed dumbfounded and couldn't understand why it was doing that. He said it "Shouldn't" ....hmmm . I asked him to talk to another rep. Another guy came on the line and then said that msg plan was well out of date and hasnt been available for over 4 years. I called BS on that because I had that plan TWICE since. He said it's "locked" in the system and theres nothing he can do about it. So if its "locked in" ..... How is it I keep it for the last 4 years? He didnt know...... FOUL! oh well. Im not going to keep making a fuss over some msging plan.
As for 4G... It doesnt even stay on and I get 3G 99% of the timr. Even in super strong signal areas. My 3G here is really good. But 4G seems useless ....and im supposedly paying for that...hmmm
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Click to collapse
There are people here who have been member far longer than you or I and don't have the issues you have in regards to your plans. You must have gotten some very limited promotion.
As for 4G. You are not paying for 4G, you are paying for Verizon Service, and whatever phone you have the connects to their service. Verizon isn't going to pop up a tower everywhere as you drive down the road for your convenience. People buy 4G phones all the time that don't even have 4G in their area. The network is barely a year old, you need to chill out and let them roll it out and fix the bugs. Or, you can changer service providers and complain that they don't have **** for 4G anywhere in the country and get a "4G" phone just because it sounds cool.
THE-COPS said:
I am still grandfathered in on the same unlimited data plan I bought in 2007. Its some combined data / phone plan. Something like ''Americas Choice 450 + Email/unlimited data" and cost me $79.99 a month. Then I tacked on the msg plan for $5 and then the tethering for $15 . But for this phone, I did keep my original plan. Just that it would not let me keep a lot of the other stuff. When I first got that popup window, I backed out. I DID do 611 and talk to someone about that. I spoke to 2 different reps. One of them seemed dumbfounded and couldn't understand why it was doing that. He said it "Shouldn't" ....hmmm . I asked him to talk to another rep. Another guy came on the line and then said that msg plan was well out of date and hasnt been available for over 4 years. I called BS on that because I had that plan TWICE since. He said it's "locked" in the system and theres nothing he can do about it. So if its "locked in" ..... How is it I keep it for the last 4 years? He didnt know...... FOUL! oh well. Im not going to keep making a fuss over some msging plan.
As for 4G... It doesnt even stay on and I get 3G 99% of the timr. Even in super strong signal areas. My 3G here is really good. But 4G seems useless ....and im supposedly paying for that...hmmm
Click to expand...
Click to collapse
I just checked in to the verizonwireless.com website...I've still got the 450 minute America's Choice plan I've had for well on ten years...I've still got $5 for 250 texts, and still have unlimited data.
I may have saved $30 or so on Wirefly or similar, but I've got the peace of mind that I didn't have to go to war to protect that unlimited data plan.
Im not complaining about the availability of 4g service. I know not everyone has 4g in their area and its spotty at best. What Im saying is that I run a signal check for LTE and the signal can be strong but most of the time it does not turn on. Im NOT expecting it to follow me wherever I go. But Id expect it to work where there is strong LTE signal. See what I'm saying now? As for paying for 4g service... Whats that Wifi Hotspot thing then and why wont plain ol tethering plan work? Because tethering is for 3G phones , not 4g. And Hotspot cost twice as much as tether for the same data amount. Even though I am technically NOT using Hotspot because I refuse to payvtwice as much for the same thing, I had lost the tethering option and onlyvhave the more expensive option now due to 4g....But the 4g dont seem to be working.
And again, I have not lost my original service plan. Just those reps were dummies.. and I dont feel like making a huge hassle. I just wrote this post to gripe about Verizons BS. I had to vent.. that is all.
THE-COPS said:
Im not complaining about the availability of 4g service. I know not everyone has 4g in their area and its spotty at best. What Im saying is that I run a signal check for LTE and the signal can be strong but most of the time it does not turn on. Im NOT expecting it to follow me wherever I go. But Id expect it to work where there is strong LTE signal. See what I'm saying now? As for paying for 4g service... Whats that Wifi Hotspot thing then and why wont plain ol tethering plan work? Because tethering is for 3G phones , not 4g. And Hotspot cost twice as much as tether for the same data amount. Even though I am technically NOT using Hotspot because I refuse to payvtwice as much for the same thing, I had lost the tethering option and onlyvhave the more expensive option now due to 4g....But the 4g dont seem to be working.
And again, I have not lost my original service plan. Just those reps were dummies.. and I dont feel like making a huge hassle. I just wrote this post to gripe about Verizons BS. I had to vent.. that is all.
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Click to collapse
Have you tried talking to retentions? At worst, I would ask for the unlimited data and a credit every month to cover the messaging. Seems only right for a long time customer.
Verizon has always nickeled and dimed its customers with extra charges for this or that, they've always been one of the two most expensive of the major four providers (AT&T being the other), and they've always tried to control what the customer could and couldn't do (i.e. no way to get rid of the bloatware, locked bootloaders, etc.). The company has invested a lot of money in its network, and it steadfastly refuses to outsource its customer service. It has to recover the money somewhere. In short, you get what you pay for (unless you're with AT&T, in which case you don't).
nrfitchett4 said:
Have you tried talking to retentions? At worst, I would ask for the unlimited data and a credit every month to cover the messaging. Seems only right for a long time customer.
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Click to collapse
Retentions?hmm I guess I haven't. Already have the unlimited. Is this on the 611 as well? I don't like going up to the main..err what used to be the HQ store in Ft Myers. Ever since they changed the stores all around, the guys working up there seem like tightwads now. Idk what they did to their stores, but I totally want to avoid that place since the change. Not helpful at all. Totally miss how the stores used to be. Must be some corporate bs going on.
THE-COPS said:
When I bought my Rezound online almost a month ago, VZW decided to pull more of their tricks. I was on VZW's website and my old Touch Pro 2's contract had been expired. I wanted an upgrade. VZW obviously wasn't promoting this one which cost me a whopping $250. That's not my gripe tho. My gripe is , when I proceeded to go forth with the sale, a window pops up saying my current messaging plan is not valid with this device. It then forced me to have to buy a 1000 msg/mo. plan or pay per msg. How was my messaging plan NOT valid with this phone?? I have had that messaging plan since 2005 and have used it with a Motorola Q9M and an Htc Touch Pro 2. The TP2 I bought online same as this one. The messaging plan in question.... I had unlimited IN Network messaging and paid $5 a month for 50 msg per month. That was for those people I msgd to not on VZW, and I DONT text a lot. Yet I was forced to pay twice as much for that plan in order to proceed...
Then..... After that it jacks my $15 a mo. tethering option ... ,forcefully removes it because it says it's "Not valid" wtf? I try to get it back because I need that as its my only means to go on the internet with my computer (for the last 4 years)..but when I try, they now say I must use the Mobile Hotspot feature. Which apparently is a tiered data plan. I used about 1 - 3gb of data normally every month on the computer. But yayy now since VZ jacked my plan I now have to pay twice as much for the same amount of data usage. I havent activated it. I cant afford the extra charges. I've already been paying $45 a mo. for that unlimited data plan I activated in 2007. $75 a month for internet thats really only 5gb.. I dont think so.. Im sure some of you would flame me for this, but Im just getting fed up with Verizons bullsh**. I neede to blow some steam about this for awhile..
Click to expand...
Click to collapse
At what point in the process do you say STOP..WOW...
Yes some are bone heads but some aren't. Here's my recent experience.
I have 4 phones on my account with a 10 gig shared data plan. My daughter wanted to move from Sprint to Verizon so my wife and I went to a Verizon store to help her through the transaction. One of the first things I do when I talk to one of the CS reps is state my position and what I want from this conversation with him/her. I like to see what they know or don't know. My rep, John, saw that I wasn't an average clueless customer and he immediately shifted into a smarter mode. Kudos for that.
So, my daughter decides on a Moto X. He runs the numbers and quickly figures out that it's much cheaper for her to join our family plan. No problem, we'll do that. She now pays us monthly for 1/5 of the total bill.
Then he pulls this one: "I'd like for you to look at the Edge plan for that Moto X." Ok, I'm not dumb, I've read all about the Edge plan. Yes it's no contract and yes you can switch to a new phone after a year but you pay for the phone as you go. I've looked at the numbers and it never makes sense to get Edge unless you just can't wait to upgrade phones. But boy do you pay for it.
Right now my opinion of John is changing. He's trying to pull a fast one. So I object saying, "I'm not interested in Edge." He comes back with, "What if I can prove it saves you money?" "OK, wise guy," I'm thinking, "do you take me for an idiot? Show me how smart you are, bonehead." Instead, I say, "Really? How?"
And he shows me. The way the Edge program works is that the monthly cost of the phone on an Edge plan is retail cost divided into 20 months. In the case of the Moto X it's $400 retail or $20 per month. Turns out if you have a 10 gig, or higher, data plan they discount the Edge program by $25 for EACH phone on the Edge plan. So, in her case the $20 plan minus the $25 discount reduced the plan by $5 compared to a 2 year subsidized contract. "So," I thought, "this guy really knew what he was doing."
Other advantages to Edge: The phone can be upgraded after 60% of the retail price is paid off. That's 12 months. If you want to trade it in sooner than 12 months then pay the difference to get up to 60%. This is a trade-in, you don't keep the phone. However, if you do keep the phone for 20 months it's yours to keep, no trade in necessary.
The break even point is phone that retails for $500. At that point the monthly payment is $25 and the discount is $25.
An HTC One and LG G2 are break even on Edge. A Note 3, S5 and LG G3 are only $5 more on Edge. All in all, it turns out, Edge is a pretty good deal if you have the 10 Gig plan.
In the end, my daughter was happy, I'm happy and it was a great experience. So, not all CS reps are idiots.
Nice too bad I have unlimited and won't be going the edge route
ihavenewnike said:
Nice too bad I have unlimited and won't be going the edge route
Click to expand...
Click to collapse
You can say that again
Sent from my SM-N900V using XDA Premium 4 mobile app
samcook2003 said:
You can say that again
Sent from my SM-N900V using XDA Premium 4 mobile app
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Click to collapse
Yeah. Because of how much data I use, they told me they would give me all the deals of a more everything plan plus 20% off my whole bill. Then I said I already have 20% off through a worker who worked there years ago. They said it would add on top of that. So 40% off plus what ever more eveything. But given how much data I use, wouldn't do anything for me.
You lost me at "some aren't"
Nice experience. Not sure why you keep calling him a bone head in your mind. If you knew about the edge and the savings you get (-$25 for 10gb), then the sale would be as easy as in and out. But then again looks like you didn't know of that last part about the savings. Anyways congrats on your new phone purchase.
Sent from my SM-N900V using XDA Premium 4 mobile app
Deekayy said:
Nice experience. Not sure why you keep calling him a bone head in your mind. If you knew about the edge and the savings you get (-$25 for 10gb), then the sale would be as easy as in and out. But then again looks like you didn't know of that last part about the savings. Anyways congrats on your new phone purchase.
Sent from my SM-N900V using XDA Premium 4 mobile app
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Click to collapse
For now. The days of unlimited are coming to an end. Before long the only to keep unlimited data is to never change your phone.
TabGuy said:
For now. The days of unlimited are coming to an end. Before long the only to keep unlimited data is to never change your phone.
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As. Long as wee keep our current unlimited plans and buy our devices outright then I do not see how they can legally boot us off of unlimited.
droidstyle said:
As. Long as wee keep our current unlimited plans and buy our devices outright then I do not see how they can legally boot us off of unlimited.
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First of all, if you read your contract you'll see that they have the right to change the contract at any time. In essence, legally, they can boot you off of unlimited data anytime they want. There's nothing you can do about it, you signed the contract. Right now they won't do that because there are too many unlimited plan customers, including my phone, that it would get bad press.
Another loophole changes in August were people would have someone on their family plan buy a new phone and they switched the SIM card to be able to upgrade their phone without paying full price. That goes away on August 24th.
Right now the only way left to keep unlimited data is to buy a full phone at full price, not a discounted price. However, I expect to see that change in the future. I believe that within the next 12 months Verizon will change their policy with regard to unlimited. They won't kill it but you will lose it if your phone's MEID changes. In effect, the only way to keep unlimited data is to never change to a different phone. Lose your phone, break your phone, or upgrade to a new phone and your unlimited data plan will go away. Verizon has stated LOUD AND CLEAR that they don't like unlimited data plans and that they will eventually end.
droidstyle said:
As. Long as wee keep our current unlimited plans and buy our devices outright then I do not see how they can legally boot us off of unlimited.
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This forum has a link about the future of unlimited data. Basically Verizon will begin throttling people who use more data than they deem profitable.
TabGuy said:
First of all, if you read your contract you'll see that they have the right to change the contract at any time. In essence, legally, they can boot you off of unlimited data anytime they want. There's nothing you can do about it, you signed the contract. Right now they won't do that because there are too many unlimited plan customers, including my phone, that it would get bad press.
Another loophole changes in August were people would have someone on their family plan buy a new phone and they switched the SIM card to be able to upgrade their phone without paying full price. That goes away on August 24th.
Right now the only way left to keep unlimited data is to buy a full phone at full price, not a discounted price. However, I expect to see that change in the future. I believe that within the next 12 months Verizon will change their policy with regard to unlimited. They won't kill it but you will lose it if your phone's MEID changes. In effect, the only way to keep unlimited data is to never change to a different phone. Lose your phone, break your phone, or upgrade to a new phone and your unlimited data plan will go away. Verizon has stated LOUD AND CLEAR that they don't like unlimited data plans and that they will eventually end.
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First of all if you are not on a contract then they can not change anything.
kinstre11 said:
This forum has a link about the future of unlimited data. Basically Verizon will begin throttling people who use more data than they deem profitable.
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Yes I am well aware...see my posts in that thread.
droidstyle said:
First of all if you are not on a contract then they can not change anything.
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If you aren't under contract then they can do anything. They could end your unlimited data tomorrow and you'd have absolutely no recourse.
Edit: You are always under contract, the one you signed when you first joined Verizon. The phone may be paid off but the contact always exists as long as you use their network. You are just under the month-to-month portion of the contract.
TabGuy said:
If you aren't under contract then they can do anything. They could end your unlimited data tomorrow and you'd have absolutely no recourse.
Edit: You are always under contract, the one you signed when you first joined Verizon. The phone may be paid off but the contact always exists as long as you use their network. You are just under the month-to-month portion of the contract.
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No you are not under a contract when month to month. There are no binding terms keeping me locked to any set rules or conditions. However, there is the TOS I agreed to back when I first joined. Aside from that I have been a VZW customer for 15yrs and they have never ended or terminated any service I have had with them. They may discontinue a older plan, but they have never forced me off of any plan I was on. I have no reason to believe they would start doing such things. Just because they did away with the loop hole(add a line/transfer device/put dumb phone on added line) to keep unlimited does not mean they are going to start forcing people off thier unlimited plans. Even if they did, I would simply jump on a shared plan...it is what it is.
Boy did I luck out. Just read this about august 24th. I got a note 3 yesterday! Still unlimited.... and my upgrade I'd in November, seems like people better get their phones now! So what if you buy a used phone and swap sims?? Post Aug 24th...
TabGuy said:
Another loophole changes in August were people would have someone on their family plan buy a new phone and they switched the SIM card to be able to upgrade their phone without paying full price. That goes away on August 24th.
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That's not true, the only loop hole they are closing is that if you add a new line to get a smartphone you have to keep the data plan on that phone. You can still use an upgrade on another smartphone line then transfer the SIM, or if you have an upgrade on your unlimited, transfer it to another smartphone do the upgrade then swap the SIM cards(this is what I just did a couple of months ago). So basically I have an unlimited line and my wife has a tiered plan, we both get to use our upgrades, we just have to do the transfer gimmick.
gottahavit said:
That's not true, the only loop hole they are closing is that if you add a new line to get a smartphone you have to keep the data plan on that phone. You can still use an upgrade on another smartphone line then transfer the SIM, or if you have an upgrade on your unlimited, transfer it to another smartphone do the upgrade then swap the SIM cards(this is what I just did a couple of months ago). So basically I have an unlimited line and my wife has a tiered plan, we both get to use our upgrades, we just have to do the transfer gimmick.
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Exactly... +1
droidstyle said:
As. Long as wee keep our current unlimited plans and buy our devices outright then I do not see how they can legally boot us off of unlimited.
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I worked for Verizon, and have recently left to pursue other opportunities. I posed this very same thought to my account manager. She said that the most likely scenario is that there will be a point when they will absolutely remove unlimited data. They can say we are sorry but that phone cannot be put on a line with unlimited data. You have to also scour the terms and conditions. The company does reserve the right to terminate any plans and change existing plans. This is whether or not you are in contract. I am pretty sure they have a legal team that has already discussed this. I always see threats by people saying they will leave and go to this company or that company; but let's face it, choices for phone companies are very limited. You go to T-Mobile and you have limited areas, same with Sprint. The two companies that are in control are Verizon and AT&T. They have effectively formed a duopoly. It is not by accident that they have nearly the same exact plans. All I am saying is enjoy the data while you have it.
bairste said:
I worked for Verizon, and have recently left to pursue other opportunities. I posed this very same thought to my account manager. She said that the most likely scenario is that there will be a point when they will absolutely remove unlimited data. They can say we are sorry but that phone cannot be put on a line with unlimited data. You have to also scour the terms and conditions. The company does reserve the right to terminate any plans and change existing plans. This is whether or not you are in contract. I am pretty sure they have a legal team that has already discussed this. I always see threats by people saying they will leave and go to this company or that company; but let's face it, choices for phone companies are very limited. You go to T-Mobile and you have limited areas, same with Sprint. The two companies that are in control are Verizon and AT&T. They have effectively formed a duopoly. It is not by accident that they have nearly the same exact plans. All I am saying is enjoy the data while you have it.
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the problem with putting any stock in what your account manager says is the simple fact that one could speak to 10 different account managers and get 10 different answers.
Amen to that, verizon employees must not have group trainings as they All seem to have a different answer for you.
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