Looking for your experiences on pulling this off, and opinions on the differences of the data plans.
So I'm on a corporate discount / account; I will use all of the typical services, voice,internet, and push mail (ms exchange server syncing of email/calender/contacts), and some limited mms/text.
I want to go with another 2yr contract, as I want the 199.99 price (includes 99 rebate until Nov. 4th); I also need/use the ATT phone insurance.
When I go to buy the phone online it won't let me check-out without selecting a "new" data plan.
I currently have unlimited data on my tilt2 for 30.00 per month.
I don't want to pay more than this for data, and I refuse to be charged overage if I ever go over 2gb. That is [email protected]$##.
They do actually offer unlimited data at a higher price, and it is confusing because there are ALOT of different data plan options. I don't really know if there is a real difference between them. Anyone have insight on that?
Some say enterprise unlimited, then the same but for Windows, then the same but with push mail, then some with tethering added (higher price). There are alot more.
Has anybody gone through this, selected a plan and been able to call ATT to get their 30.00 unlimited grandfathered? (or price matched on the new plans?)
I've been with ATT for over a decade, (when they were cingular), and I'm not going to buy this phone if I have to pay more for data.
Other carriers offer it unlimited, some included in the rate/voice plan, and Verizon already has alot more LTE network setup.
I just don't want to buy this phone, and already be committed to a contract and find out I'm screwed.
Thanks for sharing your experience and how you tackled this one (especially if successfull)!
I just did an upgrade using amazon wireless.. ($149.99 for the SGS2)
They also forced you to select data plans without giving me the options for what I currently had. AT&T was great though because once I had the phone activated I called them up and they grandfathered my plan back to how it was in under 5 minutes.
Quite impressed they took care of me that fast.
Manicman said:
I just did an upgrade using amazon wireless.. ($149.99 for the SGS2)
They also forced you to select data plans without giving me the options for what I currently had. AT&T was great though because once I had the phone activated I called them up and they grandfathered my plan back to how it was in under 5 minutes.
Quite impressed they took care of me that fast.
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Click to collapse
Wow thanks for the feedback what did you select, the 2gb plan to start with? just to be safe I'll try to mimic exactly what you did.
I was in the exact same boat you are (Tilt2, unlimited data, corporate account). I walked into the AT&T store, told them I wanted the GS2 and that I wanted to keep my plan the same and I walked out about 5 minutes later with my plan intact and my new phone. It was the most painless experience I've ever had with AT&T in probably 8 years of dealing with them.
+1 ^^^^
To OP, the easiest way is to go into AT&T store and upgrade there (yes, you can upgrade your primer account in regular stores). Not only you get cheaper price $199 w/o rebate. You also get to keep your unlimited data plan easily. Unless, of course, your local AT&T store doesn't carry the phone.
Also, the rebate only applies to new customers (for premier account). Not upgrades. So, you're paying $299 for your upgrade.
If you have a premier account, NEVE do it online. You will always get screwed for paying more than retail stores.
WeldingRod said:
So I'm on a corporate discount / account
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You should have a dedicated account manager assigned to your company's account. E-mail him or her and ask for what you want. Not only will it be faster, they usually ship overnight for free and waive other fees. My rep set up a new contract-less account for me on the data for non-Smartphones plan and overnighted me the SIM for my ISGS2. He just did it again last week when I added a UK G-Tab to my account. They also help with account changes and billing issues. It's so much faster and more efficient then dealing with the phone drones. They also service personally liable corporate affiliated accounts.
thanks guys, I had heard that if your on a corp-discount/account that retail stores cannot upgrade you. (unless it is a specified "corporate" store location.) Also I had suspected that some local stores may not have them in stock. So for those two reasons I decided to save some legwork and just order online.
I'll just call a few stores on Monday and see whom can take care of me. At least that way if I run into the wrong guy, and they to screw me around I can just opt to go to another store.
BarryH_GEG said:
You should have a dedicated account manager assigned to your company's account. E-mail him or her and ask for what you want. Not only will it be faster, they usually ship overnight for free and waive other fees. My rep set up a new contract-less account for me on the data for non-Smartphones plan and overnighted me the SIM for my ISGS2. He just did it again last week when I added a UK G-Tab to my account. They also help with account changes and billing issues. It's so much faster and more efficient then dealing with the phone drones. They also service personally liable corporate affiliated accounts.
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Click to collapse
Well I actually pay for my own phone, it is my personal phone and plan. It is not subsidized by my corp. The giant corp I work for just happened to have a discount at ATT when I upgraded the last time. If our company does have an acct. manager I have no idea who that would be or how to contact them.
WeldingRod said:
Well I actually pay for my own phone, it is my personal phone and plan. It is not subsidized by my corp. The giant corp I work for just happened to have a discount at ATT when I upgraded the last time. If our company does have an acct. manager I have no idea who that would be or how to contact them.
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You don't need to go through a rep unless your company pays for your phone. You are only getting the discount on your personal plan, which is the same thing I get. You can simply call them (611 from your current att phone) and it routes you to the premier people. Once you connect with someone do the upgrade over the phone and you can keep your unlimited data. That is how I did it and they shipped it fedex 2-day. They should be able to wave the upgrade fee and shipping.
WeldingRod said:
Looking for your experiences on pulling this off, and opinions on the differences of the data plans.
So I'm on a corporate discount / account; I will use all of the typical services, voice,internet, and push mail (ms exchange server syncing of email/calender/contacts), and some limited mms/text.
I want to go with another 2yr contract, as I want the 199.99 price (includes 99 rebate until Nov. 4th); I also need/use the ATT phone insurance.
When I go to buy the phone online it won't let me check-out without selecting a "new" data plan.
I currently have unlimited data on my tilt2 for 30.00 per month.
I don't want to pay more than this for data, and I refuse to be charged overage if I ever go over 2gb. That is [email protected]$##.
They do actually offer unlimited data at a higher price, and it is confusing because there are ALOT of different data plan options. I don't really know if there is a real difference between them. Anyone have insight on that?
Some say enterprise unlimited, then the same but for Windows, then the same but with push mail, then some with tethering added (higher price). There are alot more.
Has anybody gone through this, selected a plan and been able to call ATT to get their 30.00 unlimited grandfathered? (or price matched on the new plans?)
I've been with ATT for over a decade, (when they were cingular), and I'm not going to buy this phone if I have to pay more for data.
Other carriers offer it unlimited, some included in the rate/voice plan, and Verizon already has alot more LTE network setup.
I just don't want to buy this phone, and already be committed to a contract and find out I'm screwed.
Thanks for sharing your experience and how you tackled this one (especially if successfull)!
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Click to collapse
I am in almost the same situation as you (my account is tied to my company so I get some FAN discount and I have been with ATT since 2002). Anyway, is your current data plan truly unlimited? If you bought it a few years ago then it is. My advice is for you to go into an actual store. When I tried to do an upgrade over the internet and via phone to business customer service, I was told not only that I would have to update my data plan but also change my voice plan to something more expensive but my plan was so old that it was no longer "current". In order for me to get anything even close to my current voice plan would require me to pay $15 more a month! I spent 45 mins on the phone with 3 different people!
I ultimately went into a local store during my lunch break and 10 mins later I had my SGS2, and I kept my data and voice plan.
The only thing the store said about my corporate plan was small talk about where I worked.
tboooe said:
I am in almost the same situation as you (my account is tied to my company so I get some FAN discount and I have been with ATT since 2002). Anyway, is your current data plan truly unlimited? If you bought it a few years ago then it is. My advice is for you to go into an actual store. When I tried to do an upgrade over the internet and via phone to business customer service, I was told not only that I would have to update my data plan but also change my voice plan to something more expensive but my plan was so old that it was no longer "current". In order for me to get anything even close to my current voice plan would require me to pay $15 more a month! I spent 45 mins on the phone with 3 different people!
I ultimately went into a local store during my lunch break and 10 mins later I had my SGS2, and I kept my data and voice plan.
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Click to collapse
Yup, I actually had the 15-20 dollar unlimited internet for years-dump phone (on the old version of the tilt 2, the 8525(?)), when I upgraded to the tilt 2 at release, I had to bite the bullet and go with the $30 plan, but it is unlimited.
Looks like I'm going to hit a store on my lunch break Monday.
Thanks all for your input.
Same here - no problems keeping unlimited data on my plan, going from Tilt2 to Infuse (GS2 was an off-contract outright purchase.)
The one caveat above, someone mentioned special "corporate" stores.
What this means is - you must go to an AT&T-owned store. NOT a "mall kiosk" type reseller, or BEst Buy Mobile, or anything like that - the store must be owned and operated by AT&T Corporate.
In general, you should always go to corp stores - the staff are FAR better trained in every store I've ever been to than the phone staff or "mall kiosk" type staff, which are undertrained at best and dishonest at worst. (Such as frequently telling you outright lies about a device you want but they don't carry, in order to push you to something they have in stock and make a sale.)
I also ordered from Amazon Wireless. They do not have any option to keep your old data plan. Paying a flat $149.99 is the greatest deal when buying a phone. No rebates or exorbitant tax because you're paying the full tax price of the phone and "activation fees."
But since you have to call ATT anyways to activate, you can easily argue to grandfather your unlimited data back in. Just make sure to call them beforehand to ensure you keep it before purchasing and have them put a note on your account when you activate to keep it.
At first they told me that I'm switching to a 4G data plan so I'll lose unlimited. Then I argued if I'm switching to 4G that I might as well just go to Verizon and get real 4G. Then the suddenly they call up supervisors and immediately let you keep your unlimited plan. It sad that you have to put them under the gun to keep your unlimited data, but that's just how it is.
WeldingRod said:
Well I actually pay for my own phone, it is my personal phone and plan. It is not subsidized by my corp. The giant corp I work for just happened to have a discount at ATT when I upgraded the last time. If our company does have an acct. manager I have no idea who that would be or how to contact them.
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Click to collapse
Your company should have a dedicated Premier page that has contact info. You can probably find the link on your company's intranet/extranet or from HR. If you have a personal account using your work discount you're still part of Premier.
I have a corporate premier plan linked to my employer, but its not a business phone, in fact my employer uses Verizon for business phones. But, I get a 27% service discount at att. I had the unlimited data. I was going to buy through Amazon, or Walmart online as they are both cheaper than in store, but figured I would hit the store first. The store I went into was a Spring store, not att corporate, but an authorized reseller. They would not match the price, and said if I bought online there might be a separate ETF for the data they make you choose, and that customer service nor the stores are allowed to put back unlimited. As others have reported that is not true, but its also not guaranteed. I use 6GB a month, so I didn't want to risk it. They gave me a $30 discount, so I paid $170 (no rebate) and let me keep my unlimited data. Although, they did say they needed to change the data plan to a 4G plan, but it was just system coding, the price and unlimited would stay. When I put my SIM back in my captivate, the data wont work, so I think the plans are different, but my bill still shows $30 unlimited.
Sent from my Galaxy S II (i777)
nat-mecha said:
I also ordered from Amazon Wireless. They do not have any option to keep your old data plan. Paying a flat $149.99 is the greatest deal when buying a phone. No rebates or exorbitant tax because you're paying the full tax price of the phone and "activation fees."
But since you have to call ATT anyways to activate, you can easily argue to grandfather your unlimited data back in. Just make sure to call them beforehand to ensure you keep it before purchasing and have them put a note on your account when you activate to keep it.
At first they told me that I'm switching to a 4G data plan so I'll lose unlimited. Then I argued if I'm switching to 4G that I might as well just go to Verizon and get real 4G. Then the suddenly they call up supervisors and immediately let you keep your unlimited plan. It sad that you have to put them under the gun to keep your unlimited data, but that's just how it is.
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$50 is, in my opinion, not worth the high risk of losing unlimited data.
If you do it in an AT&T store, there is no *****ing, there's no arguing, no threatening to switch providers - seems like anyone who has upgraded in-person in-store didn't even have to ask - we were TOLD we'd be keeping unlimited data.
Entropy512 said:
$50 is, in my opinion, not worth the high risk of losing unlimited data.
If you do it in an AT&T store, there is no *****ing, there's no arguing, no threatening to switch providers - seems like anyone who has upgraded in-person in-store didn't even have to ask - we were TOLD we'd be keeping unlimited data.
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That's how I felt too ... it wasn't worth the risk or potential hassle to save that money. Because in the event I could not get the unlimited data back it would mean either a lot over overage, or drastic changes to my phone use habits to keep it under 2GB.
Sent from my Galaxy S II (i777)
I went to Costco and they made a point to keep my unlimited data. The guy even showed me on his screen. They had the phone for like $30 off.
Entropy512 said:
$50 is, in my opinion, not worth the high risk of losing unlimited data.
If you do it in an AT&T store, there is no *****ing, there's no arguing, no threatening to switch providers - seems like anyone who has upgraded in-person in-store didn't even have to ask - we were TOLD we'd be keeping unlimited data.
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Click to collapse
To each his own I guess. If I went to the ATT store my total would've been $270 after taxes for the $199 price. That's almost double what I've paid.
So spending an extra $120 to be "hassle-free" over calling ATT to keep my unlimited. It's up to you which makes more sense.
Related
As much as I would like to get the Atrix, I would not want to be paying a whole lot more monthly. I'm eligible for an upgrade, and I currently have a blackberry pearl. This is the breakdown of my current monthly phone expenses.
rate plan (old old plan) - $29.99 for 300 mins, 500 mins nights and weekends with rollover
unlimited text msg. - $20.00
data - pay per use.
In total, I pay $49.99 + tax = $55.00 give or take.. without using data
So for those who got the atrix, when you sign-in at&t and check your options in at&t website, what are the available features or options? Does it matter what phone/device you have selected to be able to see all the features/plans/data that is available for that particular phone?
I would like to get the $30.00 unlimited messaging and unlimited data, but I'd like to keep my old rate plan ($29.99 for 300 mins, 500 mins n&w).
I have checked with bestbuy, and they have the $30 unlimited integrated messaging and data option available, but I might need to buy the phone from them for $199. Amazon is selling the phone for $149.99, but there is no option for the $30 unlimited integrated messaging and data. Costco is selling for $119.99 with the option of the $30.00 unlimited messaging and data, but would also need to have the required Data plan (200mb for $15, or 2gb for $25, etc).
I have seen the $30 unlimited messaging and data online on at&t premier website before, but unfortunately, I could not find it any longer. I called at&t and asked about that feature, but they said that option is only for non-smartphones.
I'd prefer to buy through amazon or costco, but I am not sure if I will be able to change/get my feature on my online account. When I check my account, I do not see any option of the $30 unlimited messaging and data. Do I have to change my selected phone/device on my account to see that features/plans/rates?
Could anyone help me check the availability for those options? If anyone has any suggestions/ideas how it could be done, I would greatly appreciate it. Thanks!
There is no such thing as a $30 unlimited Text and Data for the Atrix.
Fixter is correct
They only have 20.00 "text Data" and any mobile to mobile unlimited.
here's a screen shot of the cart I have from costco. You can find/see the unlimited messaging and data for $30 boxed in red. I did not buy it yet because I wanted to make sure that I could keep my old minutes plan. I do not want to include the 200MB DataPlus plan, so if the online account would allow/have the feature of disabling (opt-out) the 200MB plan, I would go for it.
gaaaouuu said:
here's a screen shot of the cart I have from costco. You can find/see the unlimited messaging and data for $30 boxed in red. I did not buy it yet because I wanted to make sure that I could keep my old minutes plan. I do not want to include the 200MB DataPlus plan, so if the online account would allow/have the feature of disabling (opt-out) the 200MB plan, I would go for it.
Click to expand...
Click to collapse
If thats really what I think it is and if i didnt have my unlimited i would stand outside costco first thing in the morning.
I came across the "$30 unlimited messaging and data" from this forum:
http://forum.xda-developers.com/showthread.php?t=960510
That is for buying it online from at&t premier. as i said, the plan was taken down or is no longer available on at&t's website, and is a lot more expensive because the $100 discount for the phone is gone, so you'll pay the whole $299 for the phone + all required features.
Also, I do not know how to prove it here, but best buy also has the $30 unlimited plan available that they could set up for you once you bought the phone (they used my account to access the feature (it was available on their system), and tested it with the Inspire since the two atrix they had here in Norman, OK and was sold out). According to the guy I talked to, at&t made that feature available.
so, for those that has the atrix and could look into their account online, is there any features supporting this?
I would like to be able to get the phone at Costco for $119.99, get all the features similar to my posted "checkout screen shot", then go online to my account and disable the 200MB Plan while retaining the $30 unlimited messaging and data plan.
One-time bill: phone $119.99
Monthly bill: old plan $29.99
Unlimited messaging and data 30.00
Total: $119.99 + 59.99 = $179.98
monthly would just be 59.99 + tax
Is it doable?
Is that "Messaging and Data Unlimited" a dumbphone plan feature? I see a monthly $15 DataPlus 200MB on that screenshot too.
I am seeing alot of people getting "upgraded" ( charge alot ) by at&t later on
Said plan isn't available for the atrix.there may be some loop in the system that would let you check out, but I doubt it'd last very long... I would almost bed that it would error out before cometing the transaction...
Sent from my MB860 using XDA App
gaaaouuu said:
One-time bill: phone $119.99
Monthly bill: old plan $29.99
Unlimited messaging and data 30.00
Total: $119.99 + 59.99 = $179.98
monthly would just be 59.99 + tax
Is it doable?
Click to expand...
Click to collapse
You'll lose your old plan so that becomes $39.99 if you signed for the $119 phone unless you go to the customer desk and convinced them to keep your old plan.
I am not sure if there is human support at Costco to allow you to keep the old plan.
got my first bill for my Atrix:
Plan: 700min, Unlimited Text, phone Insurance, 4gb Data w/tethering with 10% Discount threw work, (plus $18 upgrade fee with is bull$h!t) comes to a total of $157.65
ATT store has the Phone only for $199.99 with 2yr upgrade, should have went to walmart and got i for $138.99
LastQuark said:
You'll lose your old plan so that becomes $39.99 if you signed for the $119 phone unless you go to the customer desk and convinced them to keep your old plan.
I am not sure if there is human support at Costco to allow you to keep the old plan.
Click to expand...
Click to collapse
About 6-7 yrs ago, when I first got my phone, I had the $29.99 plan, don't remember how many minutes it was, probably 200-300 mins. anyway, i went over my limit a few years ago, and my bill skyrocketed from $45+ total to $180-200 for a couple of months due to school projects. I called at&t representative to ask them what they could do with it, and pretty much, they could back date it if i changed my rate plan to a plan that would cover that much minutes i used. so they did, my bill got cut in half or so (that $200 got cut in half, but the $180 did not because already paid it). a few months later, I did not need much of my minutes anymore so I called them to go back my old plan. they said it was gone, the plan no longer existed. With much debating saying i do not need that much minutes, and i'm trying to save some money, they got me back on a plan that cost $29.99 (same price as my old one, just not sure if it was the same plan, but i was happy since i got it back to that price). So it might or might not work going back to the plan that previously existed by calling an at&t representative. the representative need to have the authority to bypass the system though i think.
MattZ71:
Do you think you could log into your account on at&t and check if there are options of disabling/changing some of the features to check what the "lowest" monthly bill you could get for the atrix? I'm wanting to know the features/options/plans available for the atrix.
Also, did you have to update your "phone device" on your account to match your phone (atrix)? I have a BB pearl and i changed my "phone device" on my account page to BB pearl from a motorola. I wondered if changing that would change the features/options/plans available. Thanks!
Welcome to the world of data plans. Do you have a 30 day return window
Sent from my ADR6300 using XDA Premium App
gaaaouuu, I have the same plan as you. Also $29.99 which I had for more than a decade now, a BB Pearl, and I am due for upgrade this week. My goal is to keep my existing plan and get the $30 unlimited data but I do not see the unlimited data offered anywhere anymore. Did you say Best Buy still offers it? They do not have it in their website.
Worst case, I will just get the Atrix from Costco for $119, keep my existing plan, and get the 2GB data plan.
LastQuark said:
gaaaouuu, I have the same plan as you. Also $29.99 which I had for more than a decade now, a BB Pearl, and I am due for upgrade this week. My goal is to keep my existing plan and get the $30 unlimited data but I do not see the unlimited data offered anywhere anymore. Did you say Best Buy still offers it? They do not have it in their website.
Worst case, I will just get the Atrix from Costco for $119, keep my existing plan, and get the 2GB data plan.
Click to expand...
Click to collapse
To have unlimited now you need to be grandfathered in. IE you had to have it when they offered is and if you change it you lose it. So in your case since you've never had it you can never get it. So you can go with the 2 gig plan or the 4 gig tether plan. Sorry :-(
Sent from my Nook Color on Honeycomb 1.1 OC
LastQuark said:
gaaaouuu, I have the same plan as you. Also $29.99 which I had for more than a decade now, a BB Pearl, and I am due for upgrade this week. My goal is to keep my existing plan and get the $30 unlimited data but I do not see the unlimited data offered anywhere anymore. Did you say Best Buy still offers it? They do not have it in their website.
Worst case, I will just get the Atrix from Costco for $119, keep my existing plan, and get the 2GB data plan.
Click to expand...
Click to collapse
How are you going to go about keeping the current plan you have if you're going to buy the phone from costco?
The course of action i could think of is buying the phone from costco, get the 2gb data plan + $30 unlimited msg and data (which is still available at their website), and 450 mins (39.99). then just call back at&t to get the 29.99 plan back, cancel the "2gb plan" online on the "my account features" while retaining the $30 unlimited.
from the last time i know (about a week ago, 2/28), bestbuy have the $30 unlimited msg and data on their system when i tried to check out a phone (inspire/atrix), but as i mentioned before, they sell the phone at 199.99. The cellphone representatives are the ones that helped me check if the $30 unlimited plan was available. We kind of tried checking out a phone to see what plans/features are available and in their system at the store, it did show the $30 unlimited msg and data, so you probably need to go to the store and have them check it out. i never tried checking it out from bestbuy website.
Let me know how you fare. Are you buying your atrix online or B&M at costco? i just checked costco's checkout, and they still have that $30 unlimited msg and text.
gaaaouuu said:
How are you going to go about keeping the current plan you have if you're going to buy the phone from costco?
Click to expand...
Click to collapse
With Costco, you can "upgrade" your existing phone and the website allows you to keep your existing plan. Go here:
http://membershipwireless.com/index.cfm/go/shop/do/browsePhones/
...then go to the phone manufacturer on the left pane. Make sure you click "Upgrade" right above the phone pricing. After adding the item in your cart, it asks you to keep or modify your existing plan. The only problem with this is it will not give you the $30/mo unlimited data option. So you are stucked with the 2gb data plan.
gaaaouuu said:
The course of action i could think of is buying the phone from costco, get the 2gb data plan + $30 unlimited msg and data (which is still available at their website), and 450 mins (39.99). then just call back at&t to get the 29.99 plan back, cancel the "2gb plan" online on the "my account features" while retaining the $30 unlimited.
Click to expand...
Click to collapse
This is making more sense now. I can see the $30 unlimited only if you activate a new line or change your plan to $39.99. The danger here is if ATT will give you your $29.99 plan back.
gaaaouuu said:
from the last time i know (about a week ago, 2/28), bestbuy have the $30 unlimited msg and data on their system when i tried to check out a phone (inspire/atrix), but as i mentioned before, they sell the phone at 199.99. The cellphone representatives are the ones that helped me check if the $30 unlimited plan was available. We kind of tried checking out a phone to see what plans/features are available and in their system at the store, it did show the $30 unlimited msg and data, so you probably need to go to the store and have them check it out. i never tried checking it out from bestbuy website.
Click to expand...
Click to collapse
I checked again it is not in their website.
gaaaouuu said:
Let me know how you fare. Are you buying your atrix online or B&M at costco? i just checked costco's checkout, and they still have that $30 unlimited msg and text.
Click to expand...
Click to collapse
Costco is where I might end up and skip the unlimited data plan. I can't risk my $29.99 voice plan. It looks like AT&T offers the unlimited data every now and then to stop the momentum of their competitors.
To the OP: I think you are misunderstanding the "Messaging and Data Unlimited". It's a non-smartphone feature. It used to be the MEdia Net plan, for non smartphones, which they discontinued when they killed off that brand name.
I can almost guarantee you that this feature will not work, and if it does go through, AT&T will not let it work. They know exactly what phone you use through the IMEI and they will just throw you on the proper data plan. If it were that easy to get an unlimited data plan these days, not to mention at such a cheap price, there would be a HUGE stir around the web-o-sphere and everyone would be doing it.
http://androidforums.com/samsung-captivate/151003-messaging-data-unlimited-plan-additional-fee.html
http://forums.macrumors.com/showthread.php?t=958525
Also if you want to have any hope of getting some kind of deal through, or preserving part of your plan, I would just go straight to a corporate store. Costco and all other 3rd party retailers don't have the same managerial powers that Corp. employees do. In the end you're only saving $50 on the possibility of ruining your grandfathered plan.
LastQuark said:
With Costco, you can "upgrade" your existing phone and the website allows you to keep your existing plan. Go here:
http://membershipwireless.com/index.cfm/go/shop/do/browsePhones/
...then go to the phone manufacturer on the left pane. Make sure you click "Upgrade" right above the phone pricing. After adding the item in your cart, it asks you to keep or modify your existing plan. The only problem with this is it will not give you the $30/mo unlimited data option. So you are stucked with the 2gb data plan.
Click to expand...
Click to collapse
I called at&t to make sure that I can go back to the $29.99 plan, but they said that smartphones require the $39.99 plan. So the best way really is to just upgrade the phone and get the 2gb data plan so we can keep our $29.99 plan just as you mentioned.
dLo GSR said:
To the OP: I think you are misunderstanding the "Messaging and Data Unlimited". It's a non-smartphone feature. It used to be the MEdia Net plan, for non smartphones, which they discontinued when they killed off that brand name.
I can almost guarantee you that this feature will not work, and if it does go through, AT&T will not let it work. They know exactly what phone you use through the IMEI and they will just throw you on the proper data plan. If it were that easy to get an unlimited data plan these days, not to mention at such a cheap price, there would be a HUGE stir around the web-o-sphere and everyone would be doing it.
http://androidforums.com/samsung-cap...ional-fee.html
http://forums.macrumors.com/showthread.php?t=958525
Also if you want to have any hope of getting some kind of deal through, or preserving part of your plan, I would just go straight to a corporate store. Costco and all other 3rd party retailers don't have the same managerial powers that Corp. employees do. In the end you're only saving $50 on the possibility of ruining your grandfathered plan.
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Going to a corporate store would not help save our existing $29.99. As I mentioned above, the at&t representative told me that smartphones require the 39.99, and the only way to bypass that is by buying the phone itself without changing any plans. What LastQuark mentioned about only upgrading the phone is pretty much the safest bet that would allow us to keep our existing $29.99 plan, and as a plus only pay $119.99 for the phone, instead of going directly to at&t which we would pay $199.99 and would have to give up our grandfathered plan.
I have read other forums about the unlimited text and data, and I agree that there is a chance that it might not work, and that if it does, it might not be long till the plan gets switched automatically to a proper plan. Per the at&t representative, there are different bands or something for the data plan that they use for smartphones vs non-smartphones. He said, you might be able to use the non-smartphone data plan on a smartphone, but it is probably not as optimized/work as good as the smartphone data plan on smartphones.
Other forums have also suggested to not buy the phone from at&t because at&t would have the IMEI on hand. Now that might or might not be the case for 3rd party retailers. I do not remember what forum it was i read that from, but it might be possible to get away with it by buying the phone on 3rd party retailers.
I appreciate the information, this thread is so we, or I, could find the best deal out of the phone. buying the phone for $119.99 is great, but it would be even sweeter if there is a way to keep our monthly expenses minimal.
So far, the surest way is to buy the phone from costco and just upgrading the phone itself and getting either the $15 200mb data or $25 2gb data. even with that, it's already a $54.99 ($29.99 + $25.00) excluding msging. With unlimited messaging, it's up to $74.99 ($29.99 + 25.00 + 20.00).
Very good information there in buying from AT&T, exposing IMEI, and various bands for unlimited data plans.
Unlimited data plan on all providers is imminent. This is similar to when dial-up internet is just starting. Pay by the hour. Few months down the road, it will be free! Paying for capped data plan today is not a bad idea.
By the way, from what I am reading, messaging as in text messaging and SMS, is not necessary since you can use your data plan through Google voice as a substitute or as long as you install an Android application available in the market.
I am going to Costco today to pick one up.
I have been an AT&T customer for 9 years now and still have my original voice plan which has since been replaced by more expensive plans. I initially tried to upgrade from my iphone 3s to the SG2 via the internet but I could not get the $199 price. I called into Small Business Support (my account is linked to my company's so I get a discount on my monthly bill). AT&T support said that my voice plan was so obsoleted so I would have to upgrade to a current plan. However, to even get close to the minutes I have, I would have to pay about $25 more a month. On top of that, I would lose my true unlimited data plan I had with my iphone 3gs. I told the rep I have a been a customer for 9 years, yada, yada but they would not budge.
Feeling pretty mad about the situation I walked into an AT&T store, chatted up some young kid, got my $199 upgrade, kept my voice and data plan.
Moral to the story, do not upgrade over the net or phone. The folks on the phone are trained to read from a script and not deviate at all. It may be less convenient, but go into a store, talk to someone. I have found people at the stores are almost always willing to "pull some strings" and work with you.
tboooe said:
I have been an AT&T customer for 9 years now and still have my original voice plan which has since been replaced by more expensive plans. I initially tried to upgrade from my iphone 3s to the SG2 via the internet but I could not get the $199 price. I called into Small Business Support (my account is linked to my company's so I get a discount on my monthly bill). AT&T support said that my voice plan was so obsoleted so I would have to upgrade to a current plan. However, to even get close to the minutes I have, I would have to pay about $25 more a month. On top of that, I would lose my true unlimited data plan I had with my iphone 3gs. I told the rep I have a been a customer for 9 years, yada, yada but they would not budge.
Feeling pretty mad about the situation I walked into an AT&T store, chatted up some young kid, got my $199 upgrade, kept my voice and data plan.
Moral to the story, do not upgrade over the net or phone. The folks on the phone are trained to read from a script and not deviate at all. It may be less convenient, but go into a store, talk to someone. I have found people at the stores are almost always willing to "pull some strings" and work with you.
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Call again. You are grand fathered in for unlimited data. They have to let you keep your rate plan and unlimited data.
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seh6183 said:
Call again. You are grand fathered in for unlimited data. They have to let you keep your rate plan and unlimited data.
Sent from my SAMSUNG-SGH-I777 using XDA App
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I called 3 times, talked to 5 different people...wasted over an hour and got no where. Walked into a store and walked out 15 min later with my SG2 and my grandfathered voice and data plan.
I had a similar experence......I had a HTC Inspire, and damaged it. So I needed a new phone. I called AT&T but they said I had to pay full price reguardless if I wanted to resign or not. Now keep in mind I am not up for a upgrade so I figured that was fair.
I couldnt wait for the phone to come in the mail and being I was paying full price I may as well go to the local store. I went to my local AT&T, and the guy there hooked me up with the upgrade price.
So I was able to get a better deal by walking into the local store even after I was told "no sir, sorry you have to pay full retail price. There is nothing we can do"
kezell said:
I had a similar experence......I had a HTC Inspire, and damaged it. So I needed a new phone. I called AT&T but they said I had to pay full price reguardless if I wanted to resign or not. Now keep in mind I am not up for a upgrade so I figured that was fair.
I couldnt wait for the phone to come in the mail and being I was paying full price I may as well go to the local store. I went to my local AT&T, and the guy there hooked me up with the upgrade price.
So I was able to get a better deal by walking into the local store even after I was told "no sir, sorry you have to pay full retail price. There is nothing we can do"
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Well luckily your area carries the phone, my captivate died on me with endless rebooting and I broke the digitizer by dropping it *first and only drop in 15 months* and I contacted att's fb page about seeing if the insurance deductible was dropping down from $ 125, as well as I asked about why should I pay for their branded sgs 2 when for $ 10 more I could get an unlocked international sgs 2. A csr called me back with in an hour and gave me an early upgrade with out having to pay full price. The only issue I had to order the phone from the store but I still get to keep my data and text plan *have family text and unlimited calling to any mobile*. $ 242 out the door but I am still with out a phone because the local stores do not carry the sgs 2 in my area. Moral of the story, is be nice and literally att will bend over backwards for their customers because they could have told me spend $ 550 or good luck lol..
Cheers,
Charlie
@tboooe > are you sure that kid at the store didn't 'accidentally' upgrade your plan as well? I'd wait to see the bill next month before saying that you good to go with your old limits
vladm7 said:
@tboooe > are you sure that kid at the store didn't 'accidentally' upgrade your plan as well? I'd wait to see the bill next month before saying that you good to go with your old limits
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LOL! I thought the same thing so I checked my account a few days later..luckily nothing changed.
Even worse, I WORKED for AT&T for years. I had an Employee Plan(No contract,) and when I went to switch to my captivate a year ago, they booted me from the plan. I raised hell, and settled on being in a contract, at full price, then asked them to grandfather in my unlimited data from the employee plan.
They said they don't have a record of me ever being a customer before I started my last contract, even though I worked for AT&T, and paid them monthly, for over two years.
vladm7 said:
@tboooe > are you sure that kid at the store didn't 'accidentally' upgrade your plan as well? I'd wait to see the bill next month before saying that you good to go with your old limits
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DING!
I've seen lots of unscrupulous dealers pull the same #(%#.. Only interested in the sale.
Mall kiosks are the worst, super high turnover and will lie to you about anything to get your signature on the dotted line... Waived activation fees, imaginary discounts, etc.
I have had a few customers who have come to me, I've let them know about the changes required (smartphone = required data plan). They were upset, so they went to a kiosk, where they were 'promised' that nothing would change, waived act. fees, etc.. Then wanna come yelling at me why their bill went from 120$ for 4 phones, to over $180..
I've never had problems with my local corporate store. I've known for a long time to avoid kiosks - ALWAYS go to a corporate-owned store.
When I got my Infuse, I was upgraded to the 4G unlimited plan. Grandfathered right in, didn't even need to ask, was told, "You won't lose your unlimited data" and I didn't.
Ok, so I want the SG2, but keeping my current contract with AT&T proves to be difficult. If I upgrade with AT&T the SG2 is $199. If I upgrade through walmart letstalk.com $159, amazon wireless $149, deals2buy.com the SG2 is$99.
Talk about some great deal right? Only problem I have is that my contract would change. As many of you may or may not know, AT&T in their infinite wisdom removed their text tiering plan. It used to be something like $5 for 200 text a month, $15 for 1000 and $20 for unlimited. Because I don't text much, I went with the $5 for 200 text. I also opted into the $30 for unlimited data. I have been grandfathered into these options, but if I get the phone from an outside agency I would have to switch to AT&T's "awesome" $25 for 2gb data plan and be left almost without a text option unless I pay $20 for unlimited which is the only plan they have now. When I say I don't text much, I mean I'm barely breaking 80 a month and that's me really trying.
Now I don't use that much data mostly because of my current location. According to my data usage chart, I'm only using about 500mb a month. While the $25 for 2gb might seem like a good idea, I'd like to know that when I relocate within the next 6 months, that I won't have to worry about going over in data usage. When I'm in an area that has a good 3G connection, I watch a lot of videos when I have downtime and you can shoot past 2gb in no time.
I'm sure a lot of you are saying drop AT&T and what not, but the truth be told, I've never had any problems with them over the last 4 years. I think their rates are reasonable and I love the roll over option. So me leaving them is not an option anytime soon at least not until they royale screw me.
Are you 100% sure reseller's require you to change you data plan if you upgrade through them? If its true, then I would spend the extra money and go to an official AT&T store and buy one. I wouldn't sacrifice my unlimited data for anything.
I agree, do anything you can to keep that Unlimited Data plan.
Man the money you save up front would probably be negated over the course of the contract. If you dont have the money now just wait a spell, the price will come down of course after a while.
You should really look into your calling habits though. If you not using over 2gigs ever then you could save money there. Also with unlimited texts comes the free cell to cell deal. Thats any carriers cell not just att, which makes a huge difference. Everyone's situation is a bit different. att is actually pretty good about working with you on stuff like this. I have had them eat HUGE bills. I hate att for my own reasons, but this is one area where I have to concede their worth. Good luck to you. The phone really is bad ass, best phone I have had to date and I have had my fair share.
You are not forced to change data plan I upgraded to infuse 4g and kept data. I probably gnna get gs2 in a week or so. I do have the unlimited data btw.
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You do not lose your grandfathered unl. Data plan. I upgraded at Walmart and dud not. They may tell you that you are but if you call att and raise enough hell you'll keep it. Trust me.
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kletiz said:
Are you 100% sure reseller's require you to change you data plan if you upgrade through them? If its true, then I would spend the extra money and go to an official AT&T store and buy one. I wouldn't sacrifice my unlimited data for anything.
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Yes they do. Once you add the phone to your cart, you have to pick a calling and data plan. While AT&Ts calling plans haven't changed, their data and texting plans have and the resellers websites options have changed to reflect that.
stickbo said:
Man the money you save up front would probably be negated over the course of the contract. If you dont have the money now just wait a spell, the price will come down of course after a while.
You should really look into your calling habits though. If you not using over 2gigs ever then you could save money there. Also with unlimited texts comes the free cell to cell deal. Thats any carriers cell not just att, which makes a huge difference.
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I don't talk on my cell that often that why I like the rollover minutes thing. As for going over 2gb, it can happen because I travel a lot and when I'm not at my remote location, I go over 2gb easily. I don't think saving $5 is feasible just because I'm not consistently going over 2gb every month. Right now I pay $30 for unlimited. If I do go with the 2gb plan, I'll be charged $10 for each gig I go over. With unlimited, I'm covered no matter what the hell happens.
cracjackson said:
You are not forced to change data plan I upgraded to infuse 4g and kept data. I probably gnna get gs2 in a week or so. I do have the unlimited data btw.
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This is true if you do the upgrade through AT&T and not a reseller. AT&T isn't willing to cut me a deal on the phone simply because they don't have to. While I do understand this and I have the money to get the new phone at the price they are offering, it's always good to save a few bucks everynow and again.
TOA Duck said:
You do not lose your grandfathered unl. Data plan. I upgraded at Walmart and dud not. They may tell you that you are but if you call att and raise enough hell you'll keep it. Trust me.
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While that might be true, I'm not willing to take that chance. Like I said earlier, you are forced to make a choice for a data plan. If making that choice prevents me from switching back to having unlimited, that would be bad. Saving the money on the phone wont' be worth it in the end.
I just did this on Monday. I was on the old $30 unlimited data and the $5 for 200 text plan.
I got mine at Walmart. The rep had to call AT&T to get it activated. They are able to keep the $30 unlimited data but will require you to upgrade your text plan to get it activated.
However, if you immediately call AT&T (611) and talk to a rep, you CAN get your old $5 for 200 text plan back. It will require the rep to ask their supervisor, but they will do it for you.
Went from old AT&T plan from my iPhone 3GS and still have the unlimited and 200 text messages.
Well it sounds like you've got it all figured out then.with all due respect, I don't understand why you even created this thread when you just countered helpful comments and seemed to have answered your own questions.
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Sent from my SAMSUNG-SGH-I777 using XDA App
I made this thread to see if anyone else went through a similar situation. Also, if there was some way they managed to keep their plan, they would maybe be able to tell me how they did it.
sigma20xx said:
I made this thread to see if anyone else went through a similar situation. Also, if there was some way they managed to keep their plan, they would maybe be able to tell me how they did it.
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I just did if you read my post above...
I went to AT&T store and and them if they can give me $50 credit for getting the phone and i must keep my current features unchanged. The sales rep agreed and i walked out the store within 20 min with a phone. i paid $200 plus tax but he credited my account $50 right there.
When I bought my Infuse and kept my $5/200 texting plan and unlimited data - the GSII was bought outright off-contractr so didn't affect my account at all.
AT&T corporate stores are the way to go! They might not have the extreme hardware deals, but their representatives are FAR more competent and honest in my opinion.
I just did ths last night
I just upgraded to the S2 last night at an Att corporate store. The person who was ringinh me up told me the THE SAME THING. I need to change my data plan $30 unlimited and my $5 text plan. I have the same exact services as you do. She kept trying to put it through the system and it kept giving her errors saying that she could give me the data plan but not the text plan. In the end she was able to get it done and I kept everything that i had.
All i can tell you is to tell the rep to try every configuration to see if it goes through. If i remember right she ended up finding the text plan that would work but it was near to the bottom of her list.
It is 100% possible to keep because I was in the same exact situation.
I as well. : /
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Complete bull****.
I upgraded @ Best Buy, unlimited data remains.
I don't really text at all so I have no texting plan. I refuse to pay extra for something that costs the network infinitely less the a phone call would have.
You will find that many, if not all representatives will feed you that "Need to Upgrade your plan" line of bull.
It is their JOB! The more people they can trick and fool OFF of their unlimited plans, the more money they can make.
DO NOT EVER BELIEVE THEM!!!
My Best Buy store had some cash register issues when I picked up my SGSII. We had to complete the upgrade over the phone, in store. Can't count the number of times the AT&T guys said I had NO existing Data-Plan. I called Foul, as I've been on the Corporate data plan (for office email) from the beginning.
Now if you try to go the order online / nonhuman route, all bets are off.
I upgraded at Walmart IN STORE and had NO ISSUES keeping my unlimited grandfathered in everything plan. I too have the $30 data and $5 unlimited text plan. I did the SAME THING last year with my captivate but I HAD TO do it in store. Walmarts online LETSTALK would not allow me to keep my current grandfathered in plan and they cancelled my order. So I walked into the Walmart store and got it and kept my grandfathered plan. Just before upgrading to the att SGS2 I called and CONFIRMED that I can and will keep my unlimited plan a.d was assured by the retention department that I would. I called after I left the store with SGS2 in hand and again called att to CONFIRM that my plan is still listed as the Personal unlimited plan (grandfathered plan). The att retention department told me that IF the store gave me ANY ISSUES to just get the phone and call them once it was mine. So stick to your guns in it and don't just give it away.
Sent from My KickAss CM7 Galaxy S2
TOA Duck said:
You do not lose your grandfathered unl. Data plan. I upgraded at Walmart and dud not. They may tell you that you are but if you call att and raise enough hell you'll keep it. Trust me.
Sent from my SAMSUNG-SGH-I777 using XDA App
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Same here. Just called threw a hissy fit gave it back lol
Sent from AT&T Galaxy S2
I see my best bet would be to walk into Walmart and get that deal on the phone since I can't be sure things will work out with the other online resellers. It seems that buy making your voices heard it was possible to keep your plans. I think what I'm going to do first is call AT&T up and ask the question "If I upgrade my phone through a reseller, will you allow me to keep my current plan" and see what there response is. After that I'll argue with them about how I've been a customer for some years and because I'm renewing my contract, that's the least they could do for me. I'll be sure to get the sales reps name and ID number if they have one. Hell, I might even use my phone and let them know that I'm recording this call for quality assurance. That way I'll have some hard evidence that I was promised that I could keep my plan by the sales rep. I haven't had a reason to use my in call voice recorder but this seems like the perfect time.
Thanks for your input all, I'll let you know how things go and what deal I ended up getting.
I seems like Sprint will now limit both 3G and 4G data plans with no grandfathering. I am wondering if this implies a change of contract? Has anyone contacted Sprint to cancel their service with no ETF?
The limiting is only for mobile broadband plans (mobile hotspot), not phone plans.
perlmeister11 said:
The limiting is only for mobile broadband plans (mobile hotspot), not phone plans.
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Sprint, "If you have a mobile broadband device such as a tablet, netbook, notebook, USB card, connection card or Mobile Hotspot device, effective beginning with your next bill following notification, your on-network monthly data allowance will no longer include unlimited 4G."
source ... http://support.sprint.com/support/a...25-20110927-142416/?ECID=vanity:servicechange
Exactly, mobile hotspot was in parenthesis as an example not limiting to.
Well don't that put a dent in my shiny new paper weight. Glad I cancelled Netflix.........
Bet they won't lower my monthly rate, though
I just called to see about this and whether I could cancel; the rep I spoke with said all signs point to my being grandfathered into unlimited data. My guess is they are just gonna use this to cut the cord with data hogs and grandfather in people like me who don't use all that much data anyways.
I use between 2-3 GB, but if I ever streamed a bunch extra, could bust through that so I definitely want the unlimited option.
Yeah, good luck on that grandfather thing. I bet they will rebate you for all the data bytes of advertising they mix in with web pages you look at too.... you know how fair and honest those mobile carriers are.
DigitalMD said:
Yeah, good luck on that grandfather thing. I bet they will rebate you for all the data bytes of advertising they mix in with web pages you look at too.... you know how fair and honest those mobile carriers are.
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Not too worried; tbh I'd almost rather they not grandfather me because I'm sure that would mean I could cancel with no ETF.
this might be a stupid question but if I cancel my contract does that mean I would lose my service all together?
Sent from my Evo View 4g
OK. On try number 1 I spoke with just a regular Sprint rep. She stated that the plan change did not constitute a material change. If this change is not material I don't know what is. I will try the next level.
Just spoke to retentions and account services and they let me out without a etf for a second time. It does work you just have to be fair and firm and state that you signed up for so many gb's of 3g and unlimited 4g and by them doing this is changing the contract.
Released from Contrack
On my second try I spoke to someone in Account services, it took a manager to approve but they let me out of my contract and let me continue month to month with no ETF. The only exception is that I am not eligible for a discounted upgraded until the end of my original contract period - which seemed fair to me. Overall I am happy with the service that Sprint provided me. I was polite to all that I spoke to and explained that the reason I went with Sprint was the unlimited 4G data and that by changing the plan and not offering grandfathering constituted a material change in the contract. Act quickly if you want to do this as you only have 30 days from being notified in your bill. Good luck.
Class Action Lawsuit
I wonder if all the people who signed a new contract when the View came out got together and sued Sprint for breach of contract and whatever laws regarding contracts that they broke by invoking this change how it would effect them. I spent a big chunk of change for this device with a 2 year contract for the plan I am on. Had I of known they were going to make this change this soon after I bought the Tablet, I would NOT have bought it, in fact I would have bought one from AT&T as they had an unlimited data plan at the time that they grandfathered in when they placed limits on their plans. I love my tablet but without 3g and 4g service it really is a useless device for me as I use it primarily as a means to communicate with the outside world when I am on the road.
Blu3Fr0g said:
I wonder if all the people who signed a new contract when the View came out got together and sued Sprint for breach of contract and whatever laws regarding contracts that they broke by invoking this change how it would effect them. I spent a big chunk of change for this device with a 2 year contract for the plan I am on. Had I of known they were going to make this change this soon after I bought the Tablet, I would NOT have bought it, in fact I would have bought one from AT&T as they had an unlimited data plan at the time that they grandfathered in when they placed limits on their plans. I love my tablet but without 3g and 4g service it really is a useless device for me as I use it primarily as a means to communicate with the outside world when I am on the road.
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Naw they aren't in breach as long as they let you out of your contract.
Actually contracts work both ways, saying they let me out of the contract ignores the cost of the view or the fact you cannot use it with another carrier. Contracts work two ways and just letting me out benefits them not me. No one sues so they continue this behavior.
Sent from my SGH-T889 using XDA Premium 4 mobile app
Hey,
My friend's on a grandfathered iPhone 3G unlimited data plan. He's upgrading to a OGS2, he went to our corporate store but they removed the OGS2, only offering the skyrocket. They still have the S2 on the online store however. How can he go about keeping the unlimited plan when he does the upgrade?
Edit: Sorry wrong form. If anyone can move to General, that would be awesome.
You could try ordering over the phone or if you dont mind taking a drive, you could try a different AT&T store, probably one outside an LTE service area, as those seem to still carry the original SGSII.
Sent from my SGS II.
I have heard Best Buy will let you keep the unlimited data. You can also buy through the att website, without having to choose new data plan. When you choose the phone, it just lets you skip the data part if you don't want to switch. I know Walmart, Amazon and most other 3rd parties make you select one of the new plans. People say if you call and complain enough they will put back the unlimited data, but there is no guarantee.
Best buy will also price match, and let you return without the restocking fee. But that might be in store only, don't know about online with Best Buy.
Sent from my Galaxy S II (i777)
Walmart allows you to keep your existing plan as well unless the sales associate is an idiot and messes something up.
Att online may mess up the transfer also from an iPhone your best bet is to go into an Att store. Its at the stores discretion if they will stop carrying the gs2. My store is in an lte footprint and we have no.intentions of removing the gs2 instead we will be leveraging it over it's bigger brother.
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I have been an avid iPhone user for over 3 years and just made the switch about a month ago. I too had the unlimited data plan.
Purchased my SGS2 from Best Buy and the representative called to activate and made sure to tell them to keep the unlimited data. All you need to do is order the phone, and when you receive it simply contact ATT's customer service line or when you have it activated be sure to tell the person not to change your plan.
If you do happen to lose it due to someone's mistake, just call the customer service line back and a manager/supervisor can reinstate the grandfathered plan. Hope this helps.
I bought mine at Walmart, and they only had the 2GB option in their system. They said it wasn't a problem, I could just call AT&T and they'd take care of it. And they did. So even if you lose it, you can get it back.
i kept my unlimited iphone plan when i upgraded through walmart...
one thing is at&t keeps bugging me with text saying "AT&T Free Msg: Did you know an eligible data plan us required for your 4G Smartphone? Pls Call 611 to select a plan and establish you 4G data connection today" is anyone else getting this? Its annoying, they send it weekly almost
Btw I have the regular s2 not the lte