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Ok, so I want the SG2, but keeping my current contract with AT&T proves to be difficult. If I upgrade with AT&T the SG2 is $199. If I upgrade through walmart letstalk.com $159, amazon wireless $149, deals2buy.com the SG2 is$99.
Talk about some great deal right? Only problem I have is that my contract would change. As many of you may or may not know, AT&T in their infinite wisdom removed their text tiering plan. It used to be something like $5 for 200 text a month, $15 for 1000 and $20 for unlimited. Because I don't text much, I went with the $5 for 200 text. I also opted into the $30 for unlimited data. I have been grandfathered into these options, but if I get the phone from an outside agency I would have to switch to AT&T's "awesome" $25 for 2gb data plan and be left almost without a text option unless I pay $20 for unlimited which is the only plan they have now. When I say I don't text much, I mean I'm barely breaking 80 a month and that's me really trying.
Now I don't use that much data mostly because of my current location. According to my data usage chart, I'm only using about 500mb a month. While the $25 for 2gb might seem like a good idea, I'd like to know that when I relocate within the next 6 months, that I won't have to worry about going over in data usage. When I'm in an area that has a good 3G connection, I watch a lot of videos when I have downtime and you can shoot past 2gb in no time.
I'm sure a lot of you are saying drop AT&T and what not, but the truth be told, I've never had any problems with them over the last 4 years. I think their rates are reasonable and I love the roll over option. So me leaving them is not an option anytime soon at least not until they royale screw me.
Are you 100% sure reseller's require you to change you data plan if you upgrade through them? If its true, then I would spend the extra money and go to an official AT&T store and buy one. I wouldn't sacrifice my unlimited data for anything.
I agree, do anything you can to keep that Unlimited Data plan.
Man the money you save up front would probably be negated over the course of the contract. If you dont have the money now just wait a spell, the price will come down of course after a while.
You should really look into your calling habits though. If you not using over 2gigs ever then you could save money there. Also with unlimited texts comes the free cell to cell deal. Thats any carriers cell not just att, which makes a huge difference. Everyone's situation is a bit different. att is actually pretty good about working with you on stuff like this. I have had them eat HUGE bills. I hate att for my own reasons, but this is one area where I have to concede their worth. Good luck to you. The phone really is bad ass, best phone I have had to date and I have had my fair share.
You are not forced to change data plan I upgraded to infuse 4g and kept data. I probably gnna get gs2 in a week or so. I do have the unlimited data btw.
Sent from my SGH-I997 using XDA App
You do not lose your grandfathered unl. Data plan. I upgraded at Walmart and dud not. They may tell you that you are but if you call att and raise enough hell you'll keep it. Trust me.
Sent from my SAMSUNG-SGH-I777 using XDA App
kletiz said:
Are you 100% sure reseller's require you to change you data plan if you upgrade through them? If its true, then I would spend the extra money and go to an official AT&T store and buy one. I wouldn't sacrifice my unlimited data for anything.
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Yes they do. Once you add the phone to your cart, you have to pick a calling and data plan. While AT&Ts calling plans haven't changed, their data and texting plans have and the resellers websites options have changed to reflect that.
stickbo said:
Man the money you save up front would probably be negated over the course of the contract. If you dont have the money now just wait a spell, the price will come down of course after a while.
You should really look into your calling habits though. If you not using over 2gigs ever then you could save money there. Also with unlimited texts comes the free cell to cell deal. Thats any carriers cell not just att, which makes a huge difference.
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I don't talk on my cell that often that why I like the rollover minutes thing. As for going over 2gb, it can happen because I travel a lot and when I'm not at my remote location, I go over 2gb easily. I don't think saving $5 is feasible just because I'm not consistently going over 2gb every month. Right now I pay $30 for unlimited. If I do go with the 2gb plan, I'll be charged $10 for each gig I go over. With unlimited, I'm covered no matter what the hell happens.
cracjackson said:
You are not forced to change data plan I upgraded to infuse 4g and kept data. I probably gnna get gs2 in a week or so. I do have the unlimited data btw.
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This is true if you do the upgrade through AT&T and not a reseller. AT&T isn't willing to cut me a deal on the phone simply because they don't have to. While I do understand this and I have the money to get the new phone at the price they are offering, it's always good to save a few bucks everynow and again.
TOA Duck said:
You do not lose your grandfathered unl. Data plan. I upgraded at Walmart and dud not. They may tell you that you are but if you call att and raise enough hell you'll keep it. Trust me.
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While that might be true, I'm not willing to take that chance. Like I said earlier, you are forced to make a choice for a data plan. If making that choice prevents me from switching back to having unlimited, that would be bad. Saving the money on the phone wont' be worth it in the end.
I just did this on Monday. I was on the old $30 unlimited data and the $5 for 200 text plan.
I got mine at Walmart. The rep had to call AT&T to get it activated. They are able to keep the $30 unlimited data but will require you to upgrade your text plan to get it activated.
However, if you immediately call AT&T (611) and talk to a rep, you CAN get your old $5 for 200 text plan back. It will require the rep to ask their supervisor, but they will do it for you.
Went from old AT&T plan from my iPhone 3GS and still have the unlimited and 200 text messages.
Well it sounds like you've got it all figured out then.with all due respect, I don't understand why you even created this thread when you just countered helpful comments and seemed to have answered your own questions.
Sent from my SAMSUNG-SGH-I777 using XDA App
Sent from my SAMSUNG-SGH-I777 using XDA App
I made this thread to see if anyone else went through a similar situation. Also, if there was some way they managed to keep their plan, they would maybe be able to tell me how they did it.
sigma20xx said:
I made this thread to see if anyone else went through a similar situation. Also, if there was some way they managed to keep their plan, they would maybe be able to tell me how they did it.
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I just did if you read my post above...
I went to AT&T store and and them if they can give me $50 credit for getting the phone and i must keep my current features unchanged. The sales rep agreed and i walked out the store within 20 min with a phone. i paid $200 plus tax but he credited my account $50 right there.
When I bought my Infuse and kept my $5/200 texting plan and unlimited data - the GSII was bought outright off-contractr so didn't affect my account at all.
AT&T corporate stores are the way to go! They might not have the extreme hardware deals, but their representatives are FAR more competent and honest in my opinion.
I just did ths last night
I just upgraded to the S2 last night at an Att corporate store. The person who was ringinh me up told me the THE SAME THING. I need to change my data plan $30 unlimited and my $5 text plan. I have the same exact services as you do. She kept trying to put it through the system and it kept giving her errors saying that she could give me the data plan but not the text plan. In the end she was able to get it done and I kept everything that i had.
All i can tell you is to tell the rep to try every configuration to see if it goes through. If i remember right she ended up finding the text plan that would work but it was near to the bottom of her list.
It is 100% possible to keep because I was in the same exact situation.
I as well. : /
Sent from my SAMSUNG-SGH-I777 using XDA App
Complete bull****.
I upgraded @ Best Buy, unlimited data remains.
I don't really text at all so I have no texting plan. I refuse to pay extra for something that costs the network infinitely less the a phone call would have.
You will find that many, if not all representatives will feed you that "Need to Upgrade your plan" line of bull.
It is their JOB! The more people they can trick and fool OFF of their unlimited plans, the more money they can make.
DO NOT EVER BELIEVE THEM!!!
My Best Buy store had some cash register issues when I picked up my SGSII. We had to complete the upgrade over the phone, in store. Can't count the number of times the AT&T guys said I had NO existing Data-Plan. I called Foul, as I've been on the Corporate data plan (for office email) from the beginning.
Now if you try to go the order online / nonhuman route, all bets are off.
I upgraded at Walmart IN STORE and had NO ISSUES keeping my unlimited grandfathered in everything plan. I too have the $30 data and $5 unlimited text plan. I did the SAME THING last year with my captivate but I HAD TO do it in store. Walmarts online LETSTALK would not allow me to keep my current grandfathered in plan and they cancelled my order. So I walked into the Walmart store and got it and kept my grandfathered plan. Just before upgrading to the att SGS2 I called and CONFIRMED that I can and will keep my unlimited plan a.d was assured by the retention department that I would. I called after I left the store with SGS2 in hand and again called att to CONFIRM that my plan is still listed as the Personal unlimited plan (grandfathered plan). The att retention department told me that IF the store gave me ANY ISSUES to just get the phone and call them once it was mine. So stick to your guns in it and don't just give it away.
Sent from My KickAss CM7 Galaxy S2
TOA Duck said:
You do not lose your grandfathered unl. Data plan. I upgraded at Walmart and dud not. They may tell you that you are but if you call att and raise enough hell you'll keep it. Trust me.
Sent from my SAMSUNG-SGH-I777 using XDA App
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Same here. Just called threw a hissy fit gave it back lol
Sent from AT&T Galaxy S2
I see my best bet would be to walk into Walmart and get that deal on the phone since I can't be sure things will work out with the other online resellers. It seems that buy making your voices heard it was possible to keep your plans. I think what I'm going to do first is call AT&T up and ask the question "If I upgrade my phone through a reseller, will you allow me to keep my current plan" and see what there response is. After that I'll argue with them about how I've been a customer for some years and because I'm renewing my contract, that's the least they could do for me. I'll be sure to get the sales reps name and ID number if they have one. Hell, I might even use my phone and let them know that I'm recording this call for quality assurance. That way I'll have some hard evidence that I was promised that I could keep my plan by the sales rep. I haven't had a reason to use my in call voice recorder but this seems like the perfect time.
Thanks for your input all, I'll let you know how things go and what deal I ended up getting.
Looking for your experiences on pulling this off, and opinions on the differences of the data plans.
So I'm on a corporate discount / account; I will use all of the typical services, voice,internet, and push mail (ms exchange server syncing of email/calender/contacts), and some limited mms/text.
I want to go with another 2yr contract, as I want the 199.99 price (includes 99 rebate until Nov. 4th); I also need/use the ATT phone insurance.
When I go to buy the phone online it won't let me check-out without selecting a "new" data plan.
I currently have unlimited data on my tilt2 for 30.00 per month.
I don't want to pay more than this for data, and I refuse to be charged overage if I ever go over 2gb. That is [email protected]$##.
They do actually offer unlimited data at a higher price, and it is confusing because there are ALOT of different data plan options. I don't really know if there is a real difference between them. Anyone have insight on that?
Some say enterprise unlimited, then the same but for Windows, then the same but with push mail, then some with tethering added (higher price). There are alot more.
Has anybody gone through this, selected a plan and been able to call ATT to get their 30.00 unlimited grandfathered? (or price matched on the new plans?)
I've been with ATT for over a decade, (when they were cingular), and I'm not going to buy this phone if I have to pay more for data.
Other carriers offer it unlimited, some included in the rate/voice plan, and Verizon already has alot more LTE network setup.
I just don't want to buy this phone, and already be committed to a contract and find out I'm screwed.
Thanks for sharing your experience and how you tackled this one (especially if successfull)!
I just did an upgrade using amazon wireless.. ($149.99 for the SGS2)
They also forced you to select data plans without giving me the options for what I currently had. AT&T was great though because once I had the phone activated I called them up and they grandfathered my plan back to how it was in under 5 minutes.
Quite impressed they took care of me that fast.
Manicman said:
I just did an upgrade using amazon wireless.. ($149.99 for the SGS2)
They also forced you to select data plans without giving me the options for what I currently had. AT&T was great though because once I had the phone activated I called them up and they grandfathered my plan back to how it was in under 5 minutes.
Quite impressed they took care of me that fast.
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Wow thanks for the feedback what did you select, the 2gb plan to start with? just to be safe I'll try to mimic exactly what you did.
I was in the exact same boat you are (Tilt2, unlimited data, corporate account). I walked into the AT&T store, told them I wanted the GS2 and that I wanted to keep my plan the same and I walked out about 5 minutes later with my plan intact and my new phone. It was the most painless experience I've ever had with AT&T in probably 8 years of dealing with them.
+1 ^^^^
To OP, the easiest way is to go into AT&T store and upgrade there (yes, you can upgrade your primer account in regular stores). Not only you get cheaper price $199 w/o rebate. You also get to keep your unlimited data plan easily. Unless, of course, your local AT&T store doesn't carry the phone.
Also, the rebate only applies to new customers (for premier account). Not upgrades. So, you're paying $299 for your upgrade.
If you have a premier account, NEVE do it online. You will always get screwed for paying more than retail stores.
WeldingRod said:
So I'm on a corporate discount / account
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You should have a dedicated account manager assigned to your company's account. E-mail him or her and ask for what you want. Not only will it be faster, they usually ship overnight for free and waive other fees. My rep set up a new contract-less account for me on the data for non-Smartphones plan and overnighted me the SIM for my ISGS2. He just did it again last week when I added a UK G-Tab to my account. They also help with account changes and billing issues. It's so much faster and more efficient then dealing with the phone drones. They also service personally liable corporate affiliated accounts.
thanks guys, I had heard that if your on a corp-discount/account that retail stores cannot upgrade you. (unless it is a specified "corporate" store location.) Also I had suspected that some local stores may not have them in stock. So for those two reasons I decided to save some legwork and just order online.
I'll just call a few stores on Monday and see whom can take care of me. At least that way if I run into the wrong guy, and they to screw me around I can just opt to go to another store.
BarryH_GEG said:
You should have a dedicated account manager assigned to your company's account. E-mail him or her and ask for what you want. Not only will it be faster, they usually ship overnight for free and waive other fees. My rep set up a new contract-less account for me on the data for non-Smartphones plan and overnighted me the SIM for my ISGS2. He just did it again last week when I added a UK G-Tab to my account. They also help with account changes and billing issues. It's so much faster and more efficient then dealing with the phone drones. They also service personally liable corporate affiliated accounts.
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Well I actually pay for my own phone, it is my personal phone and plan. It is not subsidized by my corp. The giant corp I work for just happened to have a discount at ATT when I upgraded the last time. If our company does have an acct. manager I have no idea who that would be or how to contact them.
WeldingRod said:
Well I actually pay for my own phone, it is my personal phone and plan. It is not subsidized by my corp. The giant corp I work for just happened to have a discount at ATT when I upgraded the last time. If our company does have an acct. manager I have no idea who that would be or how to contact them.
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You don't need to go through a rep unless your company pays for your phone. You are only getting the discount on your personal plan, which is the same thing I get. You can simply call them (611 from your current att phone) and it routes you to the premier people. Once you connect with someone do the upgrade over the phone and you can keep your unlimited data. That is how I did it and they shipped it fedex 2-day. They should be able to wave the upgrade fee and shipping.
WeldingRod said:
Looking for your experiences on pulling this off, and opinions on the differences of the data plans.
So I'm on a corporate discount / account; I will use all of the typical services, voice,internet, and push mail (ms exchange server syncing of email/calender/contacts), and some limited mms/text.
I want to go with another 2yr contract, as I want the 199.99 price (includes 99 rebate until Nov. 4th); I also need/use the ATT phone insurance.
When I go to buy the phone online it won't let me check-out without selecting a "new" data plan.
I currently have unlimited data on my tilt2 for 30.00 per month.
I don't want to pay more than this for data, and I refuse to be charged overage if I ever go over 2gb. That is [email protected]$##.
They do actually offer unlimited data at a higher price, and it is confusing because there are ALOT of different data plan options. I don't really know if there is a real difference between them. Anyone have insight on that?
Some say enterprise unlimited, then the same but for Windows, then the same but with push mail, then some with tethering added (higher price). There are alot more.
Has anybody gone through this, selected a plan and been able to call ATT to get their 30.00 unlimited grandfathered? (or price matched on the new plans?)
I've been with ATT for over a decade, (when they were cingular), and I'm not going to buy this phone if I have to pay more for data.
Other carriers offer it unlimited, some included in the rate/voice plan, and Verizon already has alot more LTE network setup.
I just don't want to buy this phone, and already be committed to a contract and find out I'm screwed.
Thanks for sharing your experience and how you tackled this one (especially if successfull)!
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I am in almost the same situation as you (my account is tied to my company so I get some FAN discount and I have been with ATT since 2002). Anyway, is your current data plan truly unlimited? If you bought it a few years ago then it is. My advice is for you to go into an actual store. When I tried to do an upgrade over the internet and via phone to business customer service, I was told not only that I would have to update my data plan but also change my voice plan to something more expensive but my plan was so old that it was no longer "current". In order for me to get anything even close to my current voice plan would require me to pay $15 more a month! I spent 45 mins on the phone with 3 different people!
I ultimately went into a local store during my lunch break and 10 mins later I had my SGS2, and I kept my data and voice plan.
The only thing the store said about my corporate plan was small talk about where I worked.
tboooe said:
I am in almost the same situation as you (my account is tied to my company so I get some FAN discount and I have been with ATT since 2002). Anyway, is your current data plan truly unlimited? If you bought it a few years ago then it is. My advice is for you to go into an actual store. When I tried to do an upgrade over the internet and via phone to business customer service, I was told not only that I would have to update my data plan but also change my voice plan to something more expensive but my plan was so old that it was no longer "current". In order for me to get anything even close to my current voice plan would require me to pay $15 more a month! I spent 45 mins on the phone with 3 different people!
I ultimately went into a local store during my lunch break and 10 mins later I had my SGS2, and I kept my data and voice plan.
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Yup, I actually had the 15-20 dollar unlimited internet for years-dump phone (on the old version of the tilt 2, the 8525(?)), when I upgraded to the tilt 2 at release, I had to bite the bullet and go with the $30 plan, but it is unlimited.
Looks like I'm going to hit a store on my lunch break Monday.
Thanks all for your input.
Same here - no problems keeping unlimited data on my plan, going from Tilt2 to Infuse (GS2 was an off-contract outright purchase.)
The one caveat above, someone mentioned special "corporate" stores.
What this means is - you must go to an AT&T-owned store. NOT a "mall kiosk" type reseller, or BEst Buy Mobile, or anything like that - the store must be owned and operated by AT&T Corporate.
In general, you should always go to corp stores - the staff are FAR better trained in every store I've ever been to than the phone staff or "mall kiosk" type staff, which are undertrained at best and dishonest at worst. (Such as frequently telling you outright lies about a device you want but they don't carry, in order to push you to something they have in stock and make a sale.)
I also ordered from Amazon Wireless. They do not have any option to keep your old data plan. Paying a flat $149.99 is the greatest deal when buying a phone. No rebates or exorbitant tax because you're paying the full tax price of the phone and "activation fees."
But since you have to call ATT anyways to activate, you can easily argue to grandfather your unlimited data back in. Just make sure to call them beforehand to ensure you keep it before purchasing and have them put a note on your account when you activate to keep it.
At first they told me that I'm switching to a 4G data plan so I'll lose unlimited. Then I argued if I'm switching to 4G that I might as well just go to Verizon and get real 4G. Then the suddenly they call up supervisors and immediately let you keep your unlimited plan. It sad that you have to put them under the gun to keep your unlimited data, but that's just how it is.
WeldingRod said:
Well I actually pay for my own phone, it is my personal phone and plan. It is not subsidized by my corp. The giant corp I work for just happened to have a discount at ATT when I upgraded the last time. If our company does have an acct. manager I have no idea who that would be or how to contact them.
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Your company should have a dedicated Premier page that has contact info. You can probably find the link on your company's intranet/extranet or from HR. If you have a personal account using your work discount you're still part of Premier.
I have a corporate premier plan linked to my employer, but its not a business phone, in fact my employer uses Verizon for business phones. But, I get a 27% service discount at att. I had the unlimited data. I was going to buy through Amazon, or Walmart online as they are both cheaper than in store, but figured I would hit the store first. The store I went into was a Spring store, not att corporate, but an authorized reseller. They would not match the price, and said if I bought online there might be a separate ETF for the data they make you choose, and that customer service nor the stores are allowed to put back unlimited. As others have reported that is not true, but its also not guaranteed. I use 6GB a month, so I didn't want to risk it. They gave me a $30 discount, so I paid $170 (no rebate) and let me keep my unlimited data. Although, they did say they needed to change the data plan to a 4G plan, but it was just system coding, the price and unlimited would stay. When I put my SIM back in my captivate, the data wont work, so I think the plans are different, but my bill still shows $30 unlimited.
Sent from my Galaxy S II (i777)
nat-mecha said:
I also ordered from Amazon Wireless. They do not have any option to keep your old data plan. Paying a flat $149.99 is the greatest deal when buying a phone. No rebates or exorbitant tax because you're paying the full tax price of the phone and "activation fees."
But since you have to call ATT anyways to activate, you can easily argue to grandfather your unlimited data back in. Just make sure to call them beforehand to ensure you keep it before purchasing and have them put a note on your account when you activate to keep it.
At first they told me that I'm switching to a 4G data plan so I'll lose unlimited. Then I argued if I'm switching to 4G that I might as well just go to Verizon and get real 4G. Then the suddenly they call up supervisors and immediately let you keep your unlimited plan. It sad that you have to put them under the gun to keep your unlimited data, but that's just how it is.
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$50 is, in my opinion, not worth the high risk of losing unlimited data.
If you do it in an AT&T store, there is no *****ing, there's no arguing, no threatening to switch providers - seems like anyone who has upgraded in-person in-store didn't even have to ask - we were TOLD we'd be keeping unlimited data.
Entropy512 said:
$50 is, in my opinion, not worth the high risk of losing unlimited data.
If you do it in an AT&T store, there is no *****ing, there's no arguing, no threatening to switch providers - seems like anyone who has upgraded in-person in-store didn't even have to ask - we were TOLD we'd be keeping unlimited data.
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That's how I felt too ... it wasn't worth the risk or potential hassle to save that money. Because in the event I could not get the unlimited data back it would mean either a lot over overage, or drastic changes to my phone use habits to keep it under 2GB.
Sent from my Galaxy S II (i777)
I went to Costco and they made a point to keep my unlimited data. The guy even showed me on his screen. They had the phone for like $30 off.
Entropy512 said:
$50 is, in my opinion, not worth the high risk of losing unlimited data.
If you do it in an AT&T store, there is no *****ing, there's no arguing, no threatening to switch providers - seems like anyone who has upgraded in-person in-store didn't even have to ask - we were TOLD we'd be keeping unlimited data.
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To each his own I guess. If I went to the ATT store my total would've been $270 after taxes for the $199 price. That's almost double what I've paid.
So spending an extra $120 to be "hassle-free" over calling ATT to keep my unlimited. It's up to you which makes more sense.
Sprint is making some more changes starting early next year. Apparently Family plans are going to lose the extra Employee Discounts, off the second line. We all know Sprint cancelled the discounts off the additional lines (line 3 and up) some time ago.
If you have an Employer Discount, the way it works now, is that you get a Discount (20% for me) on lines 1 & 2, as they billed together as Primary and Secondary. So I get $25.98 off my plan every month with the discount. Effective February the included line TWO, will be split as a separately billed line at $19.99. Line ONE (the Primary) will be $110 as it's own line.
So you will only be getting the Employer Discount off Primary line ONE, which now costs $110. Lines TWO through whatever, will get no discount. My bill will go up an extra $4 basically. Not the end of the world, but just another cut they have implemented. I remember I used to get my Employee discount off all my lines. Just makes you wonder what's next?
http://www.sprintfeed.com/2011/12/s...ing-february-2nd-2012-it-just-might-cost-you/
Damn, that really sucks : (
KB112 said:
Sprint is making some more changes starting early next year. Apparently Family plans are going to lose the extra Employee Discounts, off the second line. We all know Sprint cancelled the discounts off the additional lines some time ago.
If you have an Employer Discount, the way it works now, is that you get a Discount (20% for me) on lines 1 & 2 as they billed together as Primary and Secondary. So I get $25.98 off my plan every month with the discount. Effective February the included line TWO, will be split as a separately billed $19.99 line and line ONE (the Primary) will be $110.
So you will only be getting the Employer Discount off Primary line ONE, which now costs $110. Lines TWO through whatever, will get no discount. My bill will go up an extra $4 basically. Not the end of the world, but just another cut they have implemented. I remember I used to get my Employee discount off all my lines. Just makes you wonder what's next?
http://www.sprintfeed.com/2011/12/s...ing-february-2nd-2012-it-just-might-cost-you/
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Wth?
That's sucks a lot. Like you said, it's only a couple bucks, but seriously?? This is just getting better and better...
KB112 said:
... Just makes you wonder what's next?
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While I don't want this but I can say it's gonna be no more unlimited data.
I can honestly see that change coming about, right before they officially roll out LTE. They may let it stay for a while under Grandfathered plans, but if you wanna upgrade...bam there goes unlimited.
Meh...its not like there aren't other options. I wonder if you could use this sudden change of contract as a way out of your contract? I mean after all, it's no longer the family plan you signed up for if they change it, right?
Yes you will be able to. Any change that you can claim adversely affects you financially and they legally can not enforce the ETF as a way out. This includes any change in Billing, whether it be 10 cents more in taxes, or partial Pennies. Any and all increases can be used to get out of your contract without ETF. I have heard of People given a hard time with this from multiple carriers, but in that case it is just talking to the right person.
For anyone given a hard time use this "You have an option here, either allow me to cancel my contract without penalty, or give me your full name, and employee identification number. Transfer me to a supervisor so I can get his/her name and ID. You will be named in my complaint to my state district attorney for breach of fiduciary duty and breach of contractual law. Afterwards if necessary I will retain a lawyer if necessary."
This tells them that they have broken two laws, and are aiding in the broken law if they don't escalate the matter to someone authorized to make decisions on contract releases. If they broke the law and it isn't taken care of you will be sending the matter to your state attorney general who will initiate a class action lawsuit, where the person will be named. State attorney generals really will act on this. On matters that affect many many of their constituents that can reelect them, they love taking and fighting the case. I'd almost guarantee after this threat that they will let you out ETF free. I have used this a dozen times successfully on contracts with carriers and gyms, etc when they broke the law. Works every time. Not a matter of if, just a matter of time
I'm about done with sprint personally. As far as post paid carriers go they are the cheapest. But compare the quality of my service compared to all the prepaid people at work, I'm paying twice what they are paying for the same quality/data speed.. All I have to show for it is a better phone. BTW i played with a galaxy nexus at the mall today, I ran a speed test 16mbs'sec download and 4mbs'sec unload!!!!!
KB112 said:
I can honestly see that change coming about, right before they officially roll out LTE. They may let it stay for a while under Grandfathered plans, but if you wanna upgrade...bam there goes unlimited.
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Exactly how I see it, but of course... BAM, there goes my loyalty to Sprint.
Drewmungus said:
I'm about done with sprint personally. As far as post paid carriers go they are the cheapest. But compare the quality of my service compared to all the prepaid people at work, I'm paying twice what they are paying for the same quality/data speed.. All I have to show for it is a better phone. BTW i played with a galaxy nexus at the mall today, I ran a speed test 16mbs'sec download and 4mbs'sec unload!!!!!
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I don't quite follow, how are you paying twice more than people on other carriers?
Ya sprint is really starting to suck. All the stuff they have done this year doesn't justify their crappy network signals. Maybe I should look at closing out and re signing up in my wifes name to get a few free evos.
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Will this change mean we can get out of contract for free? Sprint is starting to suck big time.
DarkManX4lf said:
I don't quite follow, how are you paying twice more than people on other carriers?
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He's saying postpaid vs prepaid he is paying twice as much
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ckoadiyn said:
He's saying postpaid vs prepaid he is paying twice as much
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Ohhh sprint vs. Prepaid. Got it.
I am trying so hard to hold out until at least the end of 2012 to see if things will improve with sprint as far as better 3g performance and a decent lte foot print but I am really starting to have some serious doubts. It really looks like I may end up having to switch to at&t pretty soon.
themuffinman said:
I am trying so hard to hold out until at least the end of 2012 to see if things will improve with sprint as far as better 3g performance and a decent lte foot print but I am really starting to have some serious doubts. It really looks like I may end up having to switch to at&t pretty soon.
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Same here. I'll move my family to Verizon or T-MO while I move to prepaid AT&T goodness. That unlocked international Galaxy SII is starting to look better and better...
Afterall, it's literally the best phone out minus the Galaxy Nexus.
In metro detroit the data speeds are so bad that I can't even stream pandora without a 30 second re-buffering between songs. One day i tried to download roam control to force roaming on verizon and it was too slow to even start the download.
Speedtest.net app shows my speed at about 0.05 mbit the vast majority of the time with .3 mbit the max i've really seen and that is at 6:30am when the network is clear. And all this with an extra 10 dollar charge for the privelage.
Unlimted data is a catch 22 for me .. with sprint and using my phone constantly I can never even hit 2gb in a month because its so slow. With verizon i would hit 2gb in a couple days. This employee discount deal may be my excuse to get off of sprint and onto a real provider.
Between my contract and being on my parents contract before that I have probably been with sprint for about 15 years.. the funny thing is I cant ever remember being happy with their service.
DarkManX4lf said:
I don't quite follow, how are you paying twice more than people on other carriers?
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Because pre paid carriers get unlimited talk text data for about 50 a month. Since sprint is so terrible specially in the data department...its almost worth doing. You can get a pre paid carrier that runs on the Verizon network, so it's a definite option to consider.
What prepaid runs on Verizon?
Rob the plumber said:
What prepaid runs on Verizon?
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Heya rob, don't quote me but I am ALMOST sure it is track phone.
As a "perk", I receive a 25% discount on our sprint family plan, since my company uses a lot of Sprint phones as company phones. Looks like starting in feb, they are going to change the family plan discount to only the primary line on the plan, not all phones. While this will only change my out of pocket costs by about $5/month, I'm curious if this can be used to get out of my contract early (I have about a year left). Lately sprint QoS has been lacking (dropped calls, unable to make/receive calls, no data, no texting, etc), and I've called Sprint a few times regarding this. I'd like to make a switch to another carrier, but I'm not sure if sprint changing a discount would give me a way out, like if an additional charge was placed on the bill, due to a tax, or some other fee.
http://www.goodandevo.net/2011/12/sprint-to-cut-back-discounts-on-family-plans.html
I was hoping to find if this gives us a way out as well.
I've heard it will but it is just a matter of talking to the right person probably
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Funny. I was able to get my contact on a month to month due to their last TOS change. I should cancel completely, re-sign with new phones, then cancel again in February due to the new change. Then just sell all the phones on Ebay (or here)
Then go to t-mobile. I haven't made it to 2 gigs of data in a single month with sprint at all this year. Actually, I don't think I have at all given their crap speeds.
For real though, when I first signed up with sprint all I could do was talk up their value. All the changes this year have changed my opinion when people ask. I now tell people just to go prepaid or T-Mobile. I haven't left sprint just yet, but I'm inching towards that door.
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im sure it says in the contract that discounts are a privlage and not a right to have i doubt u can get out of it etf free cause u prolly agreed to pay the full amount in the contract just flash the verizon prl and enjoy good service till they cancle you
http://www.landofdroid.com/2011/sprint-rumoured-to-be-adjusting-discount-rules-on-shared-accounts/
they do a great job showing the specific legal terminology and wording
However, here is the key phrase to keep in your arsenal: “If a change we make to the Agreement is material and has a material adverse effect.“
This change is obviously material and the adverse effect is as it relates to you. They cannot tell you that this is not adversely effecting you as you are paying the bill, not them. They further provide you with the terminology to use when contact Customer Care: “specifically advise us that you wish to cancel Services because of a material change to the Agreement that we have made.“
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do you have to cancel all your lines? or can you simply cut off a one of the family lines?
No1ustad said:
do you have to cancel all your lines? or can you simply cut off a one of the family lines?
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As I understand it, with Sprint when you manage to find a way out of ETF they don't make you cancel your service, they just null your contract and leave you on a month to month. So you can take advantage of one these opportunities, and sit on it until/if they piss you off enough to leave them.
if they do really let you get off contract and still stay month to month that would be awesome as I want to do just that. anyone do this before?
I'd like some more info on this. Not liking Sprint at all atm.
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Same ^
Sent from my S-off'd 3VO
Yes some are bone heads but some aren't. Here's my recent experience.
I have 4 phones on my account with a 10 gig shared data plan. My daughter wanted to move from Sprint to Verizon so my wife and I went to a Verizon store to help her through the transaction. One of the first things I do when I talk to one of the CS reps is state my position and what I want from this conversation with him/her. I like to see what they know or don't know. My rep, John, saw that I wasn't an average clueless customer and he immediately shifted into a smarter mode. Kudos for that.
So, my daughter decides on a Moto X. He runs the numbers and quickly figures out that it's much cheaper for her to join our family plan. No problem, we'll do that. She now pays us monthly for 1/5 of the total bill.
Then he pulls this one: "I'd like for you to look at the Edge plan for that Moto X." Ok, I'm not dumb, I've read all about the Edge plan. Yes it's no contract and yes you can switch to a new phone after a year but you pay for the phone as you go. I've looked at the numbers and it never makes sense to get Edge unless you just can't wait to upgrade phones. But boy do you pay for it.
Right now my opinion of John is changing. He's trying to pull a fast one. So I object saying, "I'm not interested in Edge." He comes back with, "What if I can prove it saves you money?" "OK, wise guy," I'm thinking, "do you take me for an idiot? Show me how smart you are, bonehead." Instead, I say, "Really? How?"
And he shows me. The way the Edge program works is that the monthly cost of the phone on an Edge plan is retail cost divided into 20 months. In the case of the Moto X it's $400 retail or $20 per month. Turns out if you have a 10 gig, or higher, data plan they discount the Edge program by $25 for EACH phone on the Edge plan. So, in her case the $20 plan minus the $25 discount reduced the plan by $5 compared to a 2 year subsidized contract. "So," I thought, "this guy really knew what he was doing."
Other advantages to Edge: The phone can be upgraded after 60% of the retail price is paid off. That's 12 months. If you want to trade it in sooner than 12 months then pay the difference to get up to 60%. This is a trade-in, you don't keep the phone. However, if you do keep the phone for 20 months it's yours to keep, no trade in necessary.
The break even point is phone that retails for $500. At that point the monthly payment is $25 and the discount is $25.
An HTC One and LG G2 are break even on Edge. A Note 3, S5 and LG G3 are only $5 more on Edge. All in all, it turns out, Edge is a pretty good deal if you have the 10 Gig plan.
In the end, my daughter was happy, I'm happy and it was a great experience. So, not all CS reps are idiots.
Nice too bad I have unlimited and won't be going the edge route
ihavenewnike said:
Nice too bad I have unlimited and won't be going the edge route
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Click to collapse
You can say that again
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samcook2003 said:
You can say that again
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Yeah. Because of how much data I use, they told me they would give me all the deals of a more everything plan plus 20% off my whole bill. Then I said I already have 20% off through a worker who worked there years ago. They said it would add on top of that. So 40% off plus what ever more eveything. But given how much data I use, wouldn't do anything for me.
You lost me at "some aren't"
Nice experience. Not sure why you keep calling him a bone head in your mind. If you knew about the edge and the savings you get (-$25 for 10gb), then the sale would be as easy as in and out. But then again looks like you didn't know of that last part about the savings. Anyways congrats on your new phone purchase.
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Deekayy said:
Nice experience. Not sure why you keep calling him a bone head in your mind. If you knew about the edge and the savings you get (-$25 for 10gb), then the sale would be as easy as in and out. But then again looks like you didn't know of that last part about the savings. Anyways congrats on your new phone purchase.
Sent from my SM-N900V using XDA Premium 4 mobile app
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Click to collapse
For now. The days of unlimited are coming to an end. Before long the only to keep unlimited data is to never change your phone.
TabGuy said:
For now. The days of unlimited are coming to an end. Before long the only to keep unlimited data is to never change your phone.
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As. Long as wee keep our current unlimited plans and buy our devices outright then I do not see how they can legally boot us off of unlimited.
droidstyle said:
As. Long as wee keep our current unlimited plans and buy our devices outright then I do not see how they can legally boot us off of unlimited.
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Click to collapse
First of all, if you read your contract you'll see that they have the right to change the contract at any time. In essence, legally, they can boot you off of unlimited data anytime they want. There's nothing you can do about it, you signed the contract. Right now they won't do that because there are too many unlimited plan customers, including my phone, that it would get bad press.
Another loophole changes in August were people would have someone on their family plan buy a new phone and they switched the SIM card to be able to upgrade their phone without paying full price. That goes away on August 24th.
Right now the only way left to keep unlimited data is to buy a full phone at full price, not a discounted price. However, I expect to see that change in the future. I believe that within the next 12 months Verizon will change their policy with regard to unlimited. They won't kill it but you will lose it if your phone's MEID changes. In effect, the only way to keep unlimited data is to never change to a different phone. Lose your phone, break your phone, or upgrade to a new phone and your unlimited data plan will go away. Verizon has stated LOUD AND CLEAR that they don't like unlimited data plans and that they will eventually end.
droidstyle said:
As. Long as wee keep our current unlimited plans and buy our devices outright then I do not see how they can legally boot us off of unlimited.
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This forum has a link about the future of unlimited data. Basically Verizon will begin throttling people who use more data than they deem profitable.
TabGuy said:
First of all, if you read your contract you'll see that they have the right to change the contract at any time. In essence, legally, they can boot you off of unlimited data anytime they want. There's nothing you can do about it, you signed the contract. Right now they won't do that because there are too many unlimited plan customers, including my phone, that it would get bad press.
Another loophole changes in August were people would have someone on their family plan buy a new phone and they switched the SIM card to be able to upgrade their phone without paying full price. That goes away on August 24th.
Right now the only way left to keep unlimited data is to buy a full phone at full price, not a discounted price. However, I expect to see that change in the future. I believe that within the next 12 months Verizon will change their policy with regard to unlimited. They won't kill it but you will lose it if your phone's MEID changes. In effect, the only way to keep unlimited data is to never change to a different phone. Lose your phone, break your phone, or upgrade to a new phone and your unlimited data plan will go away. Verizon has stated LOUD AND CLEAR that they don't like unlimited data plans and that they will eventually end.
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First of all if you are not on a contract then they can not change anything.
kinstre11 said:
This forum has a link about the future of unlimited data. Basically Verizon will begin throttling people who use more data than they deem profitable.
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Yes I am well aware...see my posts in that thread.
droidstyle said:
First of all if you are not on a contract then they can not change anything.
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If you aren't under contract then they can do anything. They could end your unlimited data tomorrow and you'd have absolutely no recourse.
Edit: You are always under contract, the one you signed when you first joined Verizon. The phone may be paid off but the contact always exists as long as you use their network. You are just under the month-to-month portion of the contract.
TabGuy said:
If you aren't under contract then they can do anything. They could end your unlimited data tomorrow and you'd have absolutely no recourse.
Edit: You are always under contract, the one you signed when you first joined Verizon. The phone may be paid off but the contact always exists as long as you use their network. You are just under the month-to-month portion of the contract.
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No you are not under a contract when month to month. There are no binding terms keeping me locked to any set rules or conditions. However, there is the TOS I agreed to back when I first joined. Aside from that I have been a VZW customer for 15yrs and they have never ended or terminated any service I have had with them. They may discontinue a older plan, but they have never forced me off of any plan I was on. I have no reason to believe they would start doing such things. Just because they did away with the loop hole(add a line/transfer device/put dumb phone on added line) to keep unlimited does not mean they are going to start forcing people off thier unlimited plans. Even if they did, I would simply jump on a shared plan...it is what it is.
Boy did I luck out. Just read this about august 24th. I got a note 3 yesterday! Still unlimited.... and my upgrade I'd in November, seems like people better get their phones now! So what if you buy a used phone and swap sims?? Post Aug 24th...
TabGuy said:
Another loophole changes in August were people would have someone on their family plan buy a new phone and they switched the SIM card to be able to upgrade their phone without paying full price. That goes away on August 24th.
.
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That's not true, the only loop hole they are closing is that if you add a new line to get a smartphone you have to keep the data plan on that phone. You can still use an upgrade on another smartphone line then transfer the SIM, or if you have an upgrade on your unlimited, transfer it to another smartphone do the upgrade then swap the SIM cards(this is what I just did a couple of months ago). So basically I have an unlimited line and my wife has a tiered plan, we both get to use our upgrades, we just have to do the transfer gimmick.
gottahavit said:
That's not true, the only loop hole they are closing is that if you add a new line to get a smartphone you have to keep the data plan on that phone. You can still use an upgrade on another smartphone line then transfer the SIM, or if you have an upgrade on your unlimited, transfer it to another smartphone do the upgrade then swap the SIM cards(this is what I just did a couple of months ago). So basically I have an unlimited line and my wife has a tiered plan, we both get to use our upgrades, we just have to do the transfer gimmick.
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Exactly... +1
droidstyle said:
As. Long as wee keep our current unlimited plans and buy our devices outright then I do not see how they can legally boot us off of unlimited.
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Click to collapse
I worked for Verizon, and have recently left to pursue other opportunities. I posed this very same thought to my account manager. She said that the most likely scenario is that there will be a point when they will absolutely remove unlimited data. They can say we are sorry but that phone cannot be put on a line with unlimited data. You have to also scour the terms and conditions. The company does reserve the right to terminate any plans and change existing plans. This is whether or not you are in contract. I am pretty sure they have a legal team that has already discussed this. I always see threats by people saying they will leave and go to this company or that company; but let's face it, choices for phone companies are very limited. You go to T-Mobile and you have limited areas, same with Sprint. The two companies that are in control are Verizon and AT&T. They have effectively formed a duopoly. It is not by accident that they have nearly the same exact plans. All I am saying is enjoy the data while you have it.
bairste said:
I worked for Verizon, and have recently left to pursue other opportunities. I posed this very same thought to my account manager. She said that the most likely scenario is that there will be a point when they will absolutely remove unlimited data. They can say we are sorry but that phone cannot be put on a line with unlimited data. You have to also scour the terms and conditions. The company does reserve the right to terminate any plans and change existing plans. This is whether or not you are in contract. I am pretty sure they have a legal team that has already discussed this. I always see threats by people saying they will leave and go to this company or that company; but let's face it, choices for phone companies are very limited. You go to T-Mobile and you have limited areas, same with Sprint. The two companies that are in control are Verizon and AT&T. They have effectively formed a duopoly. It is not by accident that they have nearly the same exact plans. All I am saying is enjoy the data while you have it.
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the problem with putting any stock in what your account manager says is the simple fact that one could speak to 10 different account managers and get 10 different answers.
Amen to that, verizon employees must not have group trainings as they All seem to have a different answer for you.
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Most people do not realize the 25 dollar credit per edge line per month on the bill.
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