I just got one from office depot,will recieve in 30 of dec.hurry!!
Edit: jan 06 delivery date lol but its ok for me better that nothing!
Edit :Sorry guys sold out!!! Better luck next time
Sent from my iPhone
erick0423 said:
I just got one from office depot,will recieve in 30 of dec.hurry!!
Sent from my iPhone
Click to expand...
Click to collapse
Good stuff 3 day delivery too bad i already got mine lol
Thanks! Ordered mine. The Chat rep said I should receive it on January 5. No way to expedite shipping. See below:
Richard: Please know that since the item is delivered from the different warehouse locate, the order status is " 3 Days Delivery Pending ". However the order will be delivered on Thursday, January 5, 2012 08:30 AM - 05:00 PM
My take on this is that "different warehouse locale" means that it's coming directly from ASUS, which is why he couldn't expedite the shipping.
Well while I was chatting they went out of stock. I was trying to see if I could pay extra for quicker shipping. I had one in my cart and everything. FML lol
sold out!!!! doh
ReaderLee said:
Thanks! Ordered mine. The Chat rep said I should receive it on January 5. No way to expedite shipping. See below:
Richard: Please know that since the item is delivered from the different warehouse locate, the order status is " 3 Days Delivery Pending ". However the order will be delivered on Thursday, January 5, 2012 08:30 AM - 05:00 PM
My take on this is that "different warehouse locale" means that it's coming directly from ASUS, which is why he couldn't expedite the shipping.
Click to expand...
Click to collapse
Did you ask what color?
Sent from my iPhone
Don't get your hopes up on the OD order. I ordered back on the 12/21 and was told I'd get it on the 27th. Not happening. I just finished chatting with a rep and didn't get much more:
Chat Transcript
Please wait while we find an agent to assist you...
You have been connected to Steve.
Steve: Hi Don
Steve: Good morning
Steve: I am glad to assist you with your concern.
Me: Good morning
Steve: We apologize for the inconvenience.
Steve: May I have the order number
Me: xxxx
Steve: Thanks, let me check on the order
Steve: I am sorry the item is out of stock as of now and we do not have the restocking date updated with us
Steve: I would request you to get back to us with 2-3 business days as our warehouse team is working hard on its availability
Me: I chatted with a CSR just prior to ordering and she told me that it would definitely ship out and I'd receive it on the 27th. She was very confident about it so I went ahead and ordered it.
Me: Clearly she was mistaken. What can be done about this?
Steve: We sincerely apologize for the inconvenience caused
Steve: Please get back to us with 2-3 business days as our warehouse team is working hard on its availability
Me: Can I have some sort of credit applied due to the misinformation I was given?
Me: So far you're the 3rd rep I've chatted with and each has asked me to check back in 2-3 days. I'm losing confidence in that answer, unfortunaly.
Steve: Please know that due to low stock the item has to be shipped from a different location and so it is taking time to get to the ware house near to your location and it should be in stock within 2-3 business days
Me: I understand, but that is NOT what I was told when I ordered it. I was told that it WAS in stock and that it would ship in time for me to receive on the 27th. When I placed the order I again chatted with a rep who told me to wait 2-3 days for the status to be updated. Now you're telling me that it's NOT in stock but that I should still wait 2-3 days for more information. I know it's not your fault, but I need a better result then "check back in 2-3 days"--simply because apparently I have not been given accurate information from the very beginning.
Steve: I will escalate the issue to the higher authority and they will get back to you within 4 business hours with the exact delivery details
Steve: May I have your contact phone number
Me: sure thing. It's xxxxx
Steve: Thanks, please give me a moment while I escalate the issue
Me: Thanks, Steve
Steve: Thank you so much for your patience.
Steve: I have escalated the issue
Steve: Is there anything else that I can assist you with?
Me: Thank you, Steve.
Me: That's it. I appreciate your help with this.
erick0423 said:
Did you ask what color?
Sent from my iPhone
Click to expand...
Click to collapse
Under Product Details it says "TF201-B1-GR", the "GR" at the end means it is gray.
Out of stock now, however.
I bet some 19 year old is going to call you and be like "check back with us in 2-3 days" lol. Good luck!
lol, could be Doeboy, but at this point, I'm ordering where I can in the hopes that one of my orders comes in. Lets just hope I don't get three emails at once that all say "your order has shipped" before I can cancel the other ones!
wannatp said:
Under Product Details it says "TF201-B1-GR", the "GR" at the end means it is gray.
Out of stock now, however.
Click to expand...
Click to collapse
I guess thats the only color they have.hopefully we dont have any issue with this unit,this would be my second asus prime.
Sent from my iPhone
ReaderLee said:
lol, could be Doeboy, but at this point, I'm ordering where I can in the hopes that one of my orders comes in. Lets just hope I don't get three emails at once that all say "your order has shipped" before I can cancel the other ones!
Click to expand...
Click to collapse
I Hear that I have several preordered too. Guess we could always sell extra on ebay to make up for cost if unable to cancle an order.
i was able to order one, delivery date of 1/5. Hopefully it gets delivered and hopefully its grey
Johnday29 said:
I Hear that I have several preordered too. Guess we could always sell extra on ebay to make up for cost if unable to cancle an order.
Click to expand...
Click to collapse
Do you have a sheet with all your pre-order info in one place to start mass cancelling if necessary, too!!?? As soon as I have a tracking number from somebody...
wannatp said:
Under Product Details it says "TF201-B1-GR", the "GR" at the end means it is gray.
Out of stock now, however.
Click to expand...
Click to collapse
Did they charge ur card for your order? They charge mine already
Sent from my iPhone
erick0423 said:
Did they charge ur card for your order? They charge mine already
Sent from my iPhone
Click to expand...
Click to collapse
my card has a pending transaction but the money has not been deducted yet.
effingpace said:
my card has a pending transaction but the money has not been deducted yet.
Click to expand...
Click to collapse
Wtf my money has been deducted on my bank already..so meaning i have this one for sure
Sent from my iPhone
op can you update your original post to "sold out" so people don't get excited for nothing now since it is sold out.
doeboy1984 said:
op can you update your original post to "sold out" so people don't get excited for nothing now since it is sold out.
Click to expand...
Click to collapse
There you go update sorry im just new here
Sent from my iPhone
Back in stock at Office Depot as of right now.
Related
On your orders page, did it say that it will arrive after the 25th, or did it say something else before you got the notice?
Everyones said " Asus will not ship to you because you are a preorder sucker...jokes on you!"
Mine said it would be delivered after the 25th ever since I preordered. But I just got the email saying it would be delivered the 19th.
Sent from my HTC HD2 using xda premium
yesterday I received a message from Amazon:
We now have delivery date(s) for the order you placed on November 22, 2011 (Order# 002-xxxxxxx-xxxxxxx):
"ASUS Transformer Prime TF201-B1-CG 10.1-Inch 32GB Tablet (Champagne)"
Estimated arrival date: December 22, 2011 - December 29, 2011
Click to expand...
Click to collapse
Mine said it would arrive after the 25th the entire time. Then I got the shipping notice yesterday. Should arrive Monday.
Mine is already in transit, got shipping number. Used one day shipping. Amazon sent it by FedEx. It will arrive on the 19th.
kaares said:
Mine is already in transit, got shipping number. Used one day shipping. Amazon sent it by FedEx. It will arrive on the 19th.
Click to expand...
Click to collapse
It was just delivered to my girlfriends office in Manhattan.
I. can. almost. reach. it.!!!
kaares said:
It was just delivered to my girlfriends office in Manhattan.
I. can. almost. reach. it.!!!
Click to expand...
Click to collapse
sorry..dont mean to start up any firestorms..but if you've already received it..you wont mind posting the tracking number so we can verify it?
Too many people looking for attention i'm finding on these boards of late...and everyone so far who's said "i've received it" actually..well..havent.
so..for anyone else who's received it and is brave enough...post your tracking number to back up the claim. (I know what the responses are going to be from those people.."whether or not you believe me..i got it..so stfu" )
just sayin
I received mine at my doorstep. 100 percent truth. Called my apartment complex to pick it up and put it in the apartment because I'm not there right now.
I don't like posting anything remotely personally, so no tracking number. But I promise, this is no joke.
Maybe someone else will post pics/ tracking number.
monkeyboywa said:
sorry..dont mean to start up any firestorms..but if you've already received it..you wont mind posting the tracking number so we can verify it?
Too many people looking for attention i'm finding on these boards of late...and everyone so far who's said "i've received it" actually..well..havent.
so..for anyone else who's received it and is brave enough...post your tracking number to back up the claim. (I know what the responses are going to be from those people.."whether or not you believe me..i got it..so stfu" )
just sayin
Click to expand...
Click to collapse
I prefer not to post anything personal, but here is some info on the path it took to get delivered: http://goo.gl/GQ8x6
I bet a lot of people must have gotten it by now.
I will not get my actual hands on it until thursday since I'm in Europe, so I'm still reading the forum for any info. (there's a updated review on anandtech today btw.)
tbns said:
I received mine at my doorstep. 100 percent truth. Called my apartment complex to pick it up and put it in the apartment because I'm not there right now.
I don't like posting anything remotely personally, so no tracking number. But I promise, this is no joke.
Maybe someone else will post pics/ tracking number.
Click to expand...
Click to collapse
nothing personal is in a tracking number even when viewing a received one. sorry...
second...correct me if i'm wrong..but does Amazon truly ship out a expensive and highly sought after piece of hardware and not require a signature? ...again..sorry.
I'm not trying to bust anyone's balls here...I have my beliefs...people who've said they received them have theirs..and until i see the facts backing up the "on faith" i call it as i see it.
monkeyboywa said:
nothing personal is in a tracking number even when viewing a received one. sorry...
second...correct me if i'm wrong..but does Amazon truly ship out a expensive and highly sought after piece of hardware and not require a signature? ...again..sorry.
I'm not trying to bust anyone's balls here...I have my beliefs...people who've said they received them have theirs..and until i see the facts backing up the "on faith" i call it as i see it.
Click to expand...
Click to collapse
Now you're just being paranoid. Of course it needs to be signed for. That is why I had it sent to my girlfriend who signed for it. You do know you can choose to send orders on Amazon to other people?
As for the tracking info being anonymous - that it just plain wrong. That includes the name of the person signing for the package.
*I forgot to mention: this is the 32gb champagne version
Freaking amazon just emailed me and said that I can preorder the prime again tonight midnight pst. At first I thought it was for ordering...but it said pre-order. No telling when I'm going to get that ****. After they screw me over....Would I still check it out....damn it...I would. I'm desperate right now. Gamestop better have that **** tomorrow. Oh and they said sorry and would give a 10$ gift in a few days or so for my cancelation. Hell I already got 30 bucks from them, 10 more would be nice.
same here got the same email, i also notice that the 64gb gold is also available to preorder
same deal, except I actually cancelled my preorder deliberately the first time. but I've had a change of heart so I'm back on with the preorder. this time I'm getting the gold/champagne color.. I didn't realize the amethyst was so purple..
Just looked again after ordering and shows out of stock.
Like I said, must just be for we cancelled folks.
And I am betting we get it in a day. Hopefully Tuesday.
I posted this in the other amazon thread:
Praveen:Hello, my name is Praveen. I'll be happy to help you.
Me:Hello
I was wondering about the ship date of the Asus Transformer Prime (TF201) that I just ordered
Praveen:Josh, I am really sorry as the item is temporary out of stock not able to confirm you that when we able to ship the item However You will receive an e-mail when we have an estimated date.
Me:Okay then. So you don't know if it will ship before Christmas or not
Praveen:I am sorry not able to confirm you the date,
Me:Ok. Thank you
Click to expand...
Click to collapse
Contacted an Amazon rep about an estimated date
i preordered too.. when the hell this will ship. who knows.. torn whether i should hold my pre order at gamestop
BiGMERF said:
i preordered too.. when the hell this will ship. who knows.. torn whether i should hold my pre order at gamestop
Click to expand...
Click to collapse
If you don't get your gamestop orders by today, or the latest 23 then cancel it. No point in paying TAX for it when amazon has no tax. Unless you live in california I suppose.
is ordering from the item out of stock page considered pre-ordered?
nxp3 said:
If you don't get your gamestop orders by today, or the latest 23 then cancel it. No point in paying TAX for it when amazon has no tax. Unless you live in california I suppose.
Click to expand...
Click to collapse
thats exactly what i am going to do.. gamestop just called me s a matter of fact telling me the 23rd
By the way on amazon, if you go to you account an d click order details you will see. It says your item will arrive after Christmas
I re-pre-ordered from amazon last night I just did it quick and did not really pick a shipping. I just changed my shipping to 1 day shipping and it gave me free 1 day shipping so everyone who as not selected 1 day shipping may want to give it a shot could be totally free.
nxp3 said:
Freaking amazon just emailed me and said that I can preorder the prime again tonight midnight pst. At first I thought it was for ordering...but it said pre-order. No telling when I'm going to get that ****. After they screw me over....Would I still check it out....damn it...I would. I'm desperate right now. Gamestop better have that **** tomorrow. Oh and they said sorry and would give a 10$ gift in a few days or so for my cancelation. Hell I already got 30 bucks from them, 10 more would be nice.
Click to expand...
Click to collapse
some one yelled at them and got 100 you need to do the same, drain those mofo's.
i never ordered from them, but they got plenty money.
Talking to an Amazon CSR rep now, they are telling me they won't get more in until February. WTF!?
nxp3 said:
If you don't get your gamestop orders by today, or the latest 23 then cancel it. No point in paying TAX for it when amazon has no tax. Unless you live in california I suppose.
Click to expand...
Click to collapse
We also get taxed in NY.
I only have orders with Amazon and Newegg but I really want the gold one (not so much the purple)
Well, I'm pretty sure the CSR is wrong here. February is far-fetched I would think. I also placed an order last night for the 32GB Grey, hoping that either Amazon or Best Buy will get me one soon, as this was supposed to be a Christmas present for my parents.
HuskerWebhead said:
Talking to an Amazon CSR rep now, they are telling me they won't get more in until February. WTF!?
Click to expand...
Click to collapse
Hard to get more, when you hadn't gotten any 32gb gray yet. Those are the ones that were canceled, and now allowed to re-pre-order.
They are admitting to screwing up: "We wanted to let you know your order for Transformer TF201-B1-GR (10.1-Inch Screen) Tablet was inadvertently canceled by our system. We're very sorry about this. "
Bring me the head of the one who inadvertently canceled our orders, yea verily.
Btw, check your original order number (from Nov 22/23), and you'll notice that it's the same order number from this morning - if you re-re-re-pre-ordered...
Just got finished with CSR:
Could you please give me an estimated date of when you may be able to ship this item? I would very much appreciate your help.
Amazon.com order number: XXX-XXXXXXX-XXXXXXX
I understand the item is in high demand currently. I was just really hoping for some type of information.
Ranndy:Hi Xxxxx. I'll be happy to help you with this order
Me:thank you Ranndy
Ranndy:Yes, it has a high demand and it is currently out of stock unfortunately. Please bear with me a second, I'll try to get further information
Me: ok, thank you
Ranndy:Thanks for waiting, almost done
Me:thank you for looking further into this for me
Ranndy:You're very welcome
According to our supplier, we're scheduled to get more on December the 30th, Xxxxx.
Then we said bye. So, I don't if this helps, but he was not typing for about 5 minutes at one point, which I guess indicates he was actually looking, he then said almost done, and I waited about another 4 minutes for his response.
NoTanFightFan said:
Just got finished with CSR:
Could you please give me an estimated date of when you may be able to ship this item? I would very much appreciate your help.
Amazon.com order number: XXX-XXXXXXX-XXXXXXX
I understand the item is in high demand currently. I was just really hoping for some type of information.
Ranndy:Hi Xxxxx. I'll be happy to help you with this order
Me:thank you Ranndy
Ranndy:Yes, it has a high demand and it is currently out of stock unfortunately. Please bear with me a second, I'll try to get further information
Me: ok, thank you
Ranndy:Thanks for waiting, almost done
Me:thank you for looking further into this for me
Ranndy:You're very welcome
According to our supplier, we're scheduled to get more on December the 30th, Xxxxx.
Then we said bye. So, I don't if this helps, but he was not typing for about 5 minutes at one point, which I guess indicates he was actually looking, he then said almost done, and I waited about another 4 minutes for his response.
Click to expand...
Click to collapse
That's better than the ETA of February lol
Bimboy said:
Hard to get more, when you hadn't gotten any 32gb gray yet. Those are the ones that were canceled, and now allowed to re-pre-order.
They are admitting to screwing up: "We wanted to let you know your order for Transformer TF201-B1-GR (10.1-Inch Screen) Tablet was inadvertently canceled by our system. We're very sorry about this. "
Bring me the head of the one who inadvertently canceled our orders, yea verily.
Btw, check your original order number (from Nov 22/23), and you'll notice that it's the same order number from this morning - if you re-re-re-pre-ordered...
Click to expand...
Click to collapse
My original order number from Nov 22 was 102-934xxxx-xxxx
My new order number is 102-1020xxxx-xxxxx
So I do have two different order numbers and I re-pre-ordered the same 32GB gray one...
Amazon know they got screwed by asus.
they're putting the money where their mouth is by offering free overnight.
Asus is oddly silent about this whole thing.
jptech said:
Amazon know they got screwed by asus.
they're putting the money where their mouth is by offering free overnight.
Asus is oddly silent about this whole thing.
Click to expand...
Click to collapse
ASUS isn't silent at all. Here's what they said to Engadget:
ASUS started filling the inventory pipelines this past week for our new Eee Pad Transformer Prime and will continue to do so on an expedited basis for the foreseeable future. We will reach normal inventory levels in January for the North American market based on current orders and forecasts. Based on forecasted supply schedules to our valued partners we expect pre-order allocation fulfillment to occur shortly and online or in-store availability in the very near future. We will continue to work closely with our partners to fill customer orders as quickly as possible.
Click to expand...
Click to collapse
For those of you who pre-ordered and whose orders aren't out for delivery (not being delivered today), what's your story?
I pre-ordered 5/7 around 2PM central time.
My tracking number shows delivery in Lexington.
I've received no shipping email from Sprint. My order status says "in progress".
I called Sprint and they said my phone just says it's "back-ordered".
Let's cry on each others' shoulders.
Theories:
1.) Sprint didn't keep enough stock on-hand to fulfill all pre-orders.
2.) Warehouse workers collapsed from exhaustion yesterday evening and not all phones were shipped out together. They'll ship today and we'll have them tomorrow.
3.) God hates us.
Edit: Yay ISN!
http://forum.xda-developers.com/showpost.php?p=26507280&postcount=1088
Inside.Sprint.Now said:
for those that show a status of delivered but don't have your device...
99.999% of the time this will actually update will all the info once it's actually scanned for the actual delivery.
However.... *if* you're in that .001% for which this isn't the case.. and your status hasn't updated by 4 or 5 today, send me a message, as we have an internal process setup as of today to handle these 'super expedited' and to bypass the 'backorder' status that you'll get if you go through a regular process to have it corrected/resent. Remember, this is for those rare scenarios only, please, I don't want to send 50 people to process, LOL... but i do expect a couple *may* need it.
so give it some hours.. but if you need it, there is an expedited process in place to handle these issues and still get you a device asap.
Click to expand...
Click to collapse
john1028 said:
For those of you who pre-ordered and whose orders aren't out for delivery (not being delivered today), what's your story?
I pre-ordered 5/7 around 2PM central time.
My tracking number shows delivery in Lexington.
I've received no shipping email from Sprint. My order status says "in progress".
I called Sprint and they said my phone just says it's "back-ordered".
Let's cry on each others' shoulders.
Theories:
1.) Sprint didn't keep enough stock on-hand to fulfill all pre-orders.
2.) Warehouse workers collapsed from exhaustion yesterday evening and not all phones were shipped out together. They'll ship today and we'll have them tomorrow.
3.) God hates us.
Click to expand...
Click to collapse
oh dear
good luck
Did anyone else in the No EVO crew get an email like this?
Dear [me],
Thank you for choosing Sprint!
In order to complete your request it was necessary to assign a new order number and cancel the original order.
Your recent Sprint order ai-cpcc-[numbers] has been cancelled and replaced with Sprint order DM14-O-[numbers].
We apologize for the inconvenience.
You may track the status of your new order number at www.sprint.com/myorder [doesn't work as of now]
Our goal is to provide you with the highest level of customer service possible. We thank you for your interest in Sprint and look forward to serving you in the future.
Should you have any questions regarding your order, you can contact us at 866-789-8292 during the following business hours:
Monday to Friday 8:00 am EST to 11:00 pm EST
Saturday & Sunday 9:00 am EST to 9:00 pm EST
Thank you for business,
Sprint Order Support
Please retain a copy of this email for your records.
Click to expand...
Click to collapse
im pretty sure UPS decided to play with my phone instead of delivering it to me. LOL
john1028 said:
Did anyone else in the No EVO crew get an email like this?
Click to expand...
Click to collapse
I got that email the first day of the pre-orders, because they needed to get some more information from me in order to port my number over from T-Mobile. For the duration of the pre-sale I had no order status and Gordon Ramsays method to see order details showed my phone as back ordered. I got various answers from Sprint's CSRs, but most indicated that my order was processing normally (I was pretty worried that something was screwed up with my order since I know better than to trust those guys). I got the MY UPS notification yesterday, and my order status finally updated with a tracking number and changed from back order to "in progress." Phone was delivered about an hour ago.
Just got off the phone with UPS, they said even though the website did now show my package was out for delivery, she confirmed it was placed on the truck this morning and is indeed out for delivery!!!! Going outside to wait now! LOL
rekphiv said:
Just got off the phone with UPS, they said even though the website did now show my package was out for delivery, she confirmed it was placed on the truck this morning and is indeed out for delivery!!!! Going outside to wait now! LOL
Click to expand...
Click to collapse
LLLLIIIIEEEESSS! UPS just told me they lied to me earliar, and my package will indeed not be delivered today, its just sitting in the warehouse chilling.....
Ouch
Sorry
sent from 2yr old Evo on ICS
i ordered mine the 15th, just an hour before they shut off the pre-order part and got mine today at 350pm
I got that also, I even had an e-mail at one point from the "My UPS" thing showing that it would arrive between 3:30 and 7 today, but it then showed it as delivered to Kentucky yesterday (it had my address to begin with)
same thing for me too. nothing on my end either. they changed my info too.
The worst part of all though is that I have no idea what is going on. Even people who ordered from best buy are getting their phones first and here we are without any idea what is going on. If I at least knew if it was coming tomorrow I can plan for it (I don't want it sitting on the porch all day for someone to walk off with), but as it is, I don't know what to do!
I think the effects of the customs thing is still screwing things up. Sprint believed they had enough phones to meet initial pre-order demand but they don't. Best buy stores aren't getting enough for their pre-orders. Wirefly and amazon, who knows?
We still haven't heard anything about a national launch date probably because they don't have enough stock to give corporate stores and partners. Customs is clearing shipments probably by the pallet and that's how slowly Sprint is receiving them.
We could see another gap of a week or two if customs is the hold-up again.
Sent from my PC36100 using Tapatalk 2
Did you get your phone?
Sent from my EVO using XDA
I got that same email!
But, an hour and a half before that I got an email that just said:
"YOUR ORDER HAS BEEN CANCELLED" with no explanation.
I actually felt better when I got the email below:
Dear [me],
Thank you for choosing Sprint!
In order to complete your request it was necessary to assign a new order number and cancel the original order.
Your recent Sprint order ai-cpcc-[numbers] has been cancelled and replaced with Sprint order DM14-O-[numbers].
We apologize for the inconvenience.
You may track the status of your new order number at
Our goal is to provide you with the highest level of customer service possible. We thank you for your interest in Sprint and look forward to serving you in the future.
Should you have any questions regarding your order, you can contact us at 866-789-8292 during the following business hours:
Monday to Friday 8:00 am EST to 11:00 pm EST
Saturday & Sunday 9:00 am EST to 9:00 pm EST
Thank you for business,
Sprint Order Support
Please retain a copy of this email for your records.
Yeah looks like our phones shipped last night.
Sent from my PC36100 using Tapatalk 2
BOOYAH !!!!
It could either be 1 giant mistake, or this is straight up. I waited until today to order my GN2 as I just sold my G3 yesterday. At check out I was offered 5 shipping options, with the golden option being the $14.00 Fedex Overnight prio. After check out I hit up the rep via chat and asked the following . . . and received the following response (see screenshot also):
-----------------
Your RealTime session ID is 13476612335.
You are now chatting with 'Sunny'
Sunny: Hello. Thank you for visiting our chat service. May I help you with your order today?
Sunny: How are you today?
You: Quick question
You: I just ordered the Galaxy Note 2 and added overnight priority shipping.
You: Shipping is listed for the 27th. Should I assume that I will have it by 10:30 am on the 28th?
Sunny: Yes you should receive the device on 28th
You: Great! Thanks so much
You: Have a good night
Sunny: Did you have any other questions for me today?
You: No thats all - thanks much
Sunny: It has been my pleasure to chat with you today! Please feel free to re-open the chat session if you need further assistance . Thank you and have a great day!
Thank you for chatting with us, visit our Online Workshops to learn more about your devices. Click "End Chat" to tell us how we did today via our survey.
-------------
SO . . . . Fist Pumps, high fives and what ever the hell else people do these days when they are happy. By 11:00 I will be phableting my way to happiness.
I just hope Samsung delivers on their promise of trumpeting angels, double rainbows and the sweet smell of fresh cut grass when I first open the box (they did say that, right?)
http ://i412.photobucket.com/albums/pp201/oldmeatwad/My%20GN2/ScreenShot2012-11-25at75928PM_zpsbae0bac8.png
http ://i412.photobucket.com/albums/pp201/oldmeatwad/My%20GN2/ScreenShot2012-11-25at80626PM_zps9449d647.png
roxboxxx said:
BOOYAH !!!!
It could either be 1 giant mistake, or this is straight up. I waited until today to order my GN2 as I just sold my G3 yesterday. At check out I was offered 5 shipping options, with the golden option being the $14.00 Fedex Overnight prio. After check out I hit up the rep via chat and asked the following . . . and received the following response (see screenshot also):
-----------------
Your RealTime session ID is 13476612335.
You are now chatting with 'Sunny'
Sunny: Hello. Thank you for visiting our chat service. May I help you with your order today?
Sunny: How are you today?
You: Quick question
You: I just ordered the Galaxy Note 2 and added overnight priority shipping.
You: Shipping is listed for the 27th. Should I assume that I will have it by 10:30 am on the 28th?
Sunny: Yes you should receive the device on 28th
You: Great! Thanks so much
You: Have a good night
Sunny: Did you have any other questions for me today?
You: No thats all - thanks much
Sunny: It has been my pleasure to chat with you today! Please feel free to re-open the chat session if you need further assistance . Thank you and have a great day!
Thank you for chatting with us, visit our Online Workshops to learn more about your devices. Click "End Chat" to tell us how we did today via our survey.
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SO . . . . Fist Pumps, high fives and what ever the hell else people do these days when they are happy. By 11:00 I will be phableting my way to happiness.
I just hope Samsung delivers on their promise of trumpeting angels, double rainbows and the sweet smell of fresh cut grass when I first open the box (they did say that, right?)
http ://i412.photobucket.com/albums/pp201/oldmeatwad/My%20GN2/ScreenShot2012-11-25at75928PM_zpsbae0bac8.png
http ://i412.photobucket.com/albums/pp201/oldmeatwad/My%20GN2/ScreenShot2012-11-25at80626PM_zps9449d647.png
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Sorry to maybe bust your bubble but lol all oreders will be shipped by the 27 and everyone will get the phone on the 29th, the day of it been released if it even actually is released. I think your rep might of been confused as were the ones i talked to. But if you do get it,which i think you wont on the 28, i hope you let us know !!!
Okay yes awesome that you got to pick shipping but that doesn't mean it will be processed and shipped by tuesday. Plenty of things could hang it up and make it come thursday by 1030 am but in all honesty i wish you the best and I hope you get it weds at 1030
FWIW the rep I talked to said it would ship on the 26th. My order status still shows 27th so who knows. I did the regular two day shipping
Sent from my Nexus 7 using Tapatalk 2
crazydad said:
Sorry to maybe bust your bubble but lol all oreders will be shipped by the 27 and everyone will get the phone on the 29th, the day of it been released if it even actually is released. I think your rep might of been confused as were the ones i talked to. But if you do get it,which i think you wont on the 28, i hope you let us know !!!
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Meh, he could get it before that. I have heard this before, but didn't think it was true. I guess the only way you can choose S&H options is if you pay outright for the phone. Plus even further proof, some people have gotten other phones before their release date in-store, but lol @ $15 + tax for one day early, though.
I know I probably will be phoneless come 10:30 on Wednesday, but making this post somehow makes me feel better
loggainsd said:
FWIW the rep I talked to said it would ship on the 26th. My order status still shows 27th so who knows. I did the regular two day shipping
Sent from my Nexus 7 using Tapatalk 2
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Likely because they don't work on Saturday or Sunday. I am guessing we will all see updates, if this is true, on our delivery confirmation as of tomorrow.
That would be awesome if they shipped tomorrow instead of tue
Sent from my Nexus 7 using Tapatalk 2
kimdoocheol said:
Meh, he could get it before that. I have heard this before, but didn't think it was true. I guess the only way you can choose S&H options is if you pay outright for the phone. Plus even further proof, some people have gotten other phones before their release date in-store, but lol @ $15 + tax for one day early, though.
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Yea i did pay full price for phone.....
---------- Post added at 08:49 PM ---------- Previous post was at 08:49 PM ----------
roxboxxx said:
I know I probably will be phoneless come 10:30 on Wednesday, but making this post somehow makes me feel better
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Wish you best of luck!
crazydad said:
Yea i did pay full price for phone.....
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Did you get to choose S&H options?
EDIT: But yeah, crazy dad you are right. This happened before with the iPhone 5. I think some people ordered this via VZW/Apple and they were refunded the dough after because there was no overnight shipping. AKA, we all get the phone on the same day as of the release date.
Just saying with the S3 some people got it a day early, but it wasn't due to overnight shipping
kimdoocheol said:
Did you get to choose S&H options?
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Nope said it will ship by the 27th and arrive on the 29th day of release for the N2.
crazydad said:
Nope said it will ship by the 27th and arrive on the 29th day of release for the N2.
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Hmm, my friend said he had the option to choose when he ordered his. I guess they might've changed something in the system, which is a good sign.
edit: looks like some other people are claiming that it will ship out from wal-mart on the 27th/be in stores on the 27th.
kimdoocheol said:
Hmm, my friend said he had the option to choose when he ordered his. I guess they might've changed something in the system, which is a good sign.
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Hope it works out for yall. I just talked to a rep to see if i could change my ship date and he just told me that it wont ship before the 27th and will only have a devlivery date of the 29th.i tried to convince him of letting me get it on the 28th and says that they wont be available to the customer until the 29th.
crazydad said:
Hope it works out for yall. I just talked to a rep to see if i could change my ship date and he just told me that it wont ship before the 27th and will only have a devlivery date of the 29th.i tried to convince him of letting me get it on the 28th and says that they wont be available to the customer until the 29th.
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Yeah, check my post in the previous page. I edited it after you quoted me. This has happened before.
FYI - I did pay outright so that option may only appear in this case. I also just killed a few chickens out near the railroad tracks to ensure
the gods of phone shipments look favorably on my order.
roxboxxx said:
FYI - I did pay outright so that option may only appear in this case. I also just killed a few chickens out near the railroad tracks to ensure
the gods of phone shipments look favorably on my order.
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I knew I forgot to do something
roxboxxx said:
FYI - I did pay outright so that option may only appear in this case. I also just killed a few chickens out near the railroad tracks to ensure
the gods of phone shipments look favorably on my order.
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LMAO !!!!!!! thats awesome
I just received my tracking number & status.
:victory:SO - it does look like I will have my GN2 in my hand tomorrow at 10:30! :victory:
11/27/2012 - Tuesday 10:29 am
Picked up
WEST CHESTER, PA
Shipment Facts
Packaging: Your Packaging
Service: FedEx Priority Overnight
Special handling section: Deliver Weekday
Estimated delivery :
Wed 11/28/2012 10:30 am
That's some good news. Either way come Thursday everyone will have their lovely Note 2
roxboxxx said:
I just received my tracking number & status.
:victory:SO - it does look like I will have my GN2 in my hand tomorrow at 10:30! :victory:
11/27/2012 - Tuesday 10:29 am
Picked up
WEST CHESTER, PA
Shipment Facts
Packaging: Your Packaging
Service: FedEx Priority Overnight
Special handling section: Deliver Weekday
Estimated delivery :
Wed 11/28/2012 10:30 am
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Well..... you got that thing yet?!?
Its been like 3 months i ask for a refund omate says next month every email i received imagine 3 MONTHS that nearly 1000 us dollars where is my refund be ashame of yourself .do you have money left from your travel what is your next excuse . Refund my money and stop making promises i dont want to hear thos next month again OMATE are you listening or ignoring me again , now they try to delete every post or question i make on facebook or G+ my emails are ignored , thsi is unprofesional company . i have lost my patience
Not much we can do to help. There is no official Omate presence on xda. Feel you pain though, I have hundreds of hours support and dev work put in to help folks and still have yet to get my Oct pledge.
Lokifish Marz said:
Not much we can do to help. There is no official Omate presence on xda. Feel you pain though, I have hundreds of hours support and dev work put in to help folks and still have yet to get my Oct pledge.
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After 6 months, my October 1900MHz, 1+8G, dev edition (laser engraved) did arrive. See other post.
No tracking number was given, but it was shipped SuissePost.
-M
Happy for you bro , i ordered mine last october too but i cancelled it at late december they told me ill get my refund, every month past they will say next month then they send me to contact [email protected] then after a month cecile told me to contact [email protected] and TODAY after a month waiting for my refund [email protected] told me to contact [email protected] so what will happend next. laurent keep putting advertisement on google plus, nearly everyday and answering others question and post but when he see any post of refung he just try to ignore it
He responded to one earlier. You need to post to him directly and not piggyback another post.
Sent from my Galaxy Nexus using Tapatalk 2
Same thing here. Got tired of waiting, so grabbed one off ebay a few months back....cancelled my order and have gotten nothing but the run around ever since.
After no response for nearly two months...I finally got this:
Dear,*
Sorry the next batch of refund will take place after the shipment of the Kickstarter backers.
Omate has taken over its webshop on Jan 31st, we only charge the order a few days before shipment so customers can update or cancel any time in the meantime.
Previously, we were working with ROCKI who collected the preorders until Jan 30th. We are working with them to recover the preorders.
Best regards,
Omate TrueSmart Team
What does shipping have to do with refunds? Has anyone tried "talking" with a upper level Rocki staff member?
Because they're dedicating all their staff to handling kickstarter issues first, and then they will go through preorders.
Right now Rocki has all the preorder money and will not release it until preorder units are shipped/ready for refund.
Sent from my Galaxy Nexus using Tapatalk 2
Omate is a fraud???
I'm in your same situation, after six months of waiting for my TS I decided to give up and I asked a refund. They ignore me at all, months without an answer and after all they say to me to wait "end of all shippings", is a big lie, why can't we do something to have our money back now? I'm tired of lies and nonsense words we have to do something.
Cate CS said:
I'm in your same situation, after six months of waiting for my TS I decided to give up and I asked a refund. They ignore me at all, months without an answer and after all they say to me to wait "end of all shippings", is a big lie, why can't we do something to have our money back now? I'm tired of lies and nonsense words we have to do something.
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Not sure whether this thread is still active--but, in the hope that it is--does anyone have the latest news on the Shipping details??
What is Omate's position on shipping the KickStarter pledges for 1GB/8Gb 2100 version??
Any ideas?
haybill said:
Not sure whether this thread is still active--but, in the hope that it is--does anyone have the latest news on the Shipping details??
What is Omate's position on shipping the KickStarter pledges for 1GB/8Gb 2100 version??
Any ideas?
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I've got mine. Was posted on the 12th April received it on the 25th. I'm a UK backer. Received in great condition packed very well. Only gripe was I was expecting an additional cradle as I pledged for an extra one but didn't get it.
haybill said:
Not sure whether this thread is still active--but, in the hope that it is--does anyone have the latest news on the Shipping details??
What is Omate's position on shipping the KickStarter pledges for 1GB/8Gb 2100 version??
Any ideas?
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Click to collapse
Received mine last week (EU 2100 1/8GB first Batch), so i am thinking if Omate keep their promise to ship the second EU 2100 batch then you will soon received it. (It took about 2 weeks or more once received tracking).
Delivery in UK by Royal mail. Swiss Post database tracking update seems a bit late, so use THIS site to track your item (better than Swiss Post site tracking).
DaBountyHunter said:
I've got mine. Was posted on the 12th April received it on the 25th. I'm a UK backer. Received in great condition packed very well. Only gripe was I was expecting an additional cradle as I pledged for an extra one but didn't get it.
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One question--did you receive any communication prior to your watch arriving at your door??
I have heard zero--since filling out the delivery details.
Possibly my mistake was that, although a UK resident--I spend more time out of the country and I used my Asian address--this could be one reason for a delay in the dispatch.
Hence, I was interested in whether Omate contacted you before sending the Truesmart.
---------- Post added at 06:44 PM ---------- Previous post was at 06:39 PM ----------
thermalboyz said:
Received mine last week (EU 2100 1/8GB first Batch), so i am thinking if Omate keep their promise to ship the second EU 2100 batch then you will soon received it. (It took about 2 weeks or more once received tracking).
Delivery in UK by Royal mail. Swiss Post database tracking update seems a bit late, so use THIS site to track your item (better than Swiss Post site tracking).
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Where, and when, did you receive a Tracking Number??
In fact--does anyone have a communication email address for Omate [ I know they probably won't answer--but I would like to check that my delivery hasn't hit a glitch--possibly my stupid decision to use my Asian Address--in which case I would happily give them a UK alternative]
Used "[email protected]", they emailed me tracking. Hope this help
@haybill
I didn't receive any information. I had asked in the comments section 3 times on the kickstarter before getting my tracking number.
3 out of 10 and getting less.
Hi,
Received mine today.
I have no idea what I have got, How to turn it on even, at the moment it's a cool looking piece of inert metal and plastic.
Feel very ripped off as I pledged for the developer edition for Europe months ago and nowhere does it acknowledge this or even how to turn it on etc.
Sucks big time.
Wanted this as I am partially sighted seems I've now got to ask family to search the web for docs and how-tos etc.
Really sucks.
Hope Laurent enjoys the profit... Still not sure if it is a scam will see how far I manage to get with it...
jB
I've just sent an email to [email protected]
Let's see if I hear anything.
Thanks for the answers.
Sent from my GT-N7100 using Tapatalk
haybill said:
I've just sent an email to [email protected]
Let's see if I hear anything.
Thanks for the answers.
Sent from my GT-N7100 using Tapatalk
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I'd go to the Kickstarter page and ask there in the comments section you're more likely to get a response sooner as I did.
DaBountyHunter said:
I'd go to the Kickstarter page and ask there in the comments section you're more likely to get a response sooner as I did.
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One more question--
having gone to the Kickstarter comments section, as mentioned, I see that folks are referring to a mailing list--anyone let me in on the secret as to where we might find such a list???
haybill said:
One more question--
having gone to the Kickstarter comments section, as mentioned, I see that folks are referring to a mailing list--anyone let me in on the secret as to where we might find such a list???
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Bingo--got a reply from one of the other backers with details of the mailing lists--and, guess what, I'm on 24 April--Gawd knows how long it will take to arrive, though. Hopefully Customs here will go easy--but I am not holding my breath.
haybill said:
Bingo--got a reply from one of the other backers with details of the mailing lists--and, guess what, I'm on 24 April--Gawd knows how long it will take to arrive, though. Hopefully Customs here will go easy--but I am not holding my breath.
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Count two weeks from the 24th so most likely 10th May around that time.