Message not received by other party - Galaxy S II Q&A, Help & Troubleshooting

There has been instances where I have sent a message, the message is reported as sent, but the other party does not receive it. This not only happens on the default messaging app but also in Go SMS. This happened on my old ROMS and ever since I've did several wipes and installing new roms but the problem still remains. Is there any way to solve this problem? Is this a problem with my phone then?
Currently on KH3 modem, CheckRom V4, Siyah 2.6.1.

as the problem was there in your older roms too, there seems to be some problem with your network provider, better call them and check your reply center number

bala_gamer said:
as the problem was there in your older roms too, there seems to be some problem with your network provider, better call them and check your reply center number
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Click to collapse
It's unlikely to be the fault of my carrier since thousands of others use it with no problems. Unless my carrier just dislikes the SGS2? Well I'd give them a call tomorrow probably but what does this reply center number do actually?

aqualeris said:
It's unlikely to be the fault of my carrier since thousands of others use it with no problems. Unless my carrier just dislikes the SGS2? Well I'd give them a call tomorrow probably but what does this reply center number do actually?
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Click to collapse
He wasn't saying it's your carrier's fault specifically; but that your phone may be missing the Message Center number in the Messaging app's settings, or the number may be incorrect. The Message Center is how SMS/MMS messages get routed.
Open your Messaging app, go Settings, scroll down to "Message Center". (May be spelled "Message Centre"). If this is blank, then you won't be able to send or receive SMS or MMS messages. Likewise, it may NOT be blank, but it COULD have an incorrect number for your carrier. You should call your carrier and find out what your carrier's Message Center number is and enter it here.

Agree its usually message centre problem try your networks help pages for settings .
jje

Related

help with sending SMS messages

hi all
we have just got our O2 XDA back from the repairers, they ended up sending us a new phone, and now we get to use it finally...
but we have a problem with sending SMS messages, the XDA gives the generic message "sms message cannot be sent, contact customer service center for more information" every time we try to send one
we can make and recieve phone calls and can recieve SMS messages
we have tried 2 different sim cards, both give the same results, though both are from the same network
does the phone number NEED to be in the international type with country numbers?
what are we missing?
thanks
MADMAX
does the phone number NEED to be in the international type with country numbers?
Click to expand...
Click to collapse
if it does then it would be pretty easy to test
in my settings
phone
services
i have an option on the list called Voice mail and SMS
if i pick get setting i get a phone nr from the network
try looking if you have a nr there too
so the phone needs a special number to send SMS messages?
I have been into services before, it showed a sms phone number, but it was different to ours so I thought I had to change it to the XDA's mobile number... was this incorrect?
cheers
MADMAX
my number in what it call
sms service center
is most surdenly not the same nr as my phone nr
and i never messed with it
yep you were right,
I needed the correct service center number, it must have been the one I replaced with our phone number... a silly mistake....
its taken me quite a while to track down any info about it....
thanks mate
MADMAX

Strange SMS Problem

I have a Samsung Galaxy S2 which i am having a really irritating SMs problem with.
My dad lives in Cyprus, when he sends me an SMS i can not reply, when i try it just says 'sending' then 'failed' . In order to get the text SMS to send to him i have to delete the message thread, then start a new message and it will send. Now if he then replies, i will need to delete the message thread again in order to be able to send him a new message.
I do not have this issue with any other contacts that i am aware. The only difference with my dad is that he lives abroad in Cyprus, and all my other contacts are here in the UK. Has anyone else had this issue? Know what causes it? I have deleted and recreated the contact but still the same.
Many thanks.
Do you have your dad's number stored in contacts with country code or not ? I was on the verge of smashing my phone when i was abroad, trying to call persons in my native country and i couldn't because i didn't have numbers stored with country code. Maybe that's your issue too
I think the problem is related to what SMS server your dad is using, I had same issue with my X-girls phone, no one could direct reply to SMS...
Hi, thanks for the replies.
Sp1tfire, i have changed the number configuration around several times, all with no success.
Fritz, this sounds plausible, however this would surely affect other phones replying? I don't have this issue when using my iphone 4 so it only happens from the Galaxy2 at the minute. I will try and use a colleagues Android phone to text him and test it.
Somehow you, or TSP (Telephone Service provider), have inserted a sms mail server address that is not valid.
here in my country, there has been scams, "cheaper SMS, enter this server setting" and stuff like that, so there is a setting on you phone that is wrong.
FRlTZ said:
Somehow you, or TSP (Telephone Service provider), have inserted a sms mail server address that is not valid.
here in my country, there has been scams, "cheaper SMS, enter this server setting" and stuff like that, so there is a setting on you phone that is wrong.
Click to expand...
Click to collapse
Can't be cause of settings, if he can actually send new sms to that number, but he can't reply from the received sms. His settings are correct as long as he can send sms. Must be something else. Are you using default sms app or a third party software ?
Sp1tfire said:
Can't be cause of settings, if he can actually send new sms to that number, but he can't reply from the received sms. His settings are correct as long as he can send sms. Must be something else. Are you using default sms app or a third party software ?
Click to expand...
Click to collapse
I am using the stock SMS app. I have just wiped the phone and installed the KF2 firmware. Going to see if that helps.
Sp1tfire, thats right, i can only reply to him when i delete the existing thread. I can however send new SMS to him no problem, so long as the thread is deleted before hand. Very frustrating as i lose the history every time.
Update, exactly the same on KF2 Firmware.
Ok, so i tried with a friends HTC desire and he has the same issue. also found my brother who has an iphone 3gs is unable to reply to my Dads number. So at least know its no longer just my phone and that it must be something the other end. Many thanks for the help.
Same problem here
When I reply to my girl it says: failed, when i delete the whole thread it goes.
It's only when I text her, all the other contact go fine
On my old sgs I had it to, but only on stock, when I was on CM7 it was OK.
Cant imagine that its something with the other phone i'm sending it to though
Sp1tfire said:
Can't be cause of settings, if he can actually send new sms to that number, but he can't reply from the received sms. His settings are correct as long as he can send sms. Must be something else. Are you using default sms app or a third party software ?
Click to expand...
Click to collapse
I remember in all the previous phones I've had, there's been a setting in the SMSC Settings allowing the user to specify whether or not to "Reply using the same SMSC" (or something along those lines).
If the option is ticked, the phone attempts to reply to the message through the SMSC that the text originally came from (rather than the one set in your handset).
The cause of the error may be because the SMSC overseas does not recognise your phone/SIM and therefore won't allow the replying message to go through.
And perhaps this may explain why deleting the whole thread and restarting a brand new message works - that is, the new message will go through the SMSC that is set in your phone for your own network.
Although, I've had a look through the settings in my SGS2 and can't seem to find that setting anywhere... (doesnt mean it's not there - it could just be that I don't know my phone well enough because I've only had it for a few days ).
I think your dad's SMS configuration settings is forcing you (or any other person he is sending an SMS to) to reply through his operators message centre
Ask him to check his sms settings and disable any such message centre settings from his side. This should solve the problem.
Sent from my GT-I9100 using XDA App

[Q] rom miui sms problem

sorry for my English, I use google translator I have a poblem with SMS, I can send and receive.
my operator "PosteMobile," if I try to put a sim with operator "telecom" is okay.
I try to change the SMS center number, but it gives me error.
What can I do?
thanks
I tracked down the solution and posted the result in this thread:
http://forum.xda-developers.com/showthread.php?p=21885140#post21885140
cornfruit said:
I tracked down the solution and posted the result in this thread:
http://forum.xda-developers.com/showthread.php?p=21885140#post21885140
Click to expand...
Click to collapse
And that will work if the OP is on AT&T. But if he isn't, (which I doubt he is, since he's in Italy, and even said his operator is named "PosteMobile") he should probably look for the SMS Message Center number for HIS carrier and use that instead.
best option my friend telephone your network provider and explain your problem and tell them to set the sms settings for you again. they can do that by sending you the settings by message and all you have to do is save it. just call them explain and they should guide you through your problem

[Q] SMS forced close

Hi all , is it possible to replace the sms.apk with those from custom roms ? actually im using a korean galaxy hd lte and i kept on getting invalid sender error when i tried to send sms. in the msg setting , there is sms centre or mms server setting... i tried 3rd party sms app such like Go sms pro but it didnt work too..so i was trying to replace a galaxy note sms app into my device and b4 i do that , i just wanna confirm with the gurus here if this is possible.. pls advise , thx
Same here. The essential SMS app is the only thing that's not working in SGS 2.
Really a big disappointment.
Its usually a user error .
Check correct settings in message centre .
jje
Same phone, same problem, same solution I can imagine, same urgency to solve the problem. Who can help?
This phone is nothing like the i9100 aka the SGS2, its more like the T-Mobile USA SGS2, but with a different radio.
Anyway.
Go to your carriers website, find the option to be sent the correct settings, or google "<your carrier name> message centre number", hit the menu key in the sms app, go to settings, and make sure that the correct Message centre number is there.

[Q] Galaxy SIII Not Receiving Text Messages

Hi,
I recently helped a colleague purchase a Galaxy SIII phone here in China, Guangzhou and made sure I checked the phone over completely before I purchased it.
I've done a search on the forums and check out anything that may be similar, but to no avail.
The problem is:
The phone will not receive any text messages, or at least they don't go through to the messaging app.
Text messages were being received normally for around a week
I disabled a bunch of pre-installed Chinese crap that is unfortunately not un-installable as it's baked into the ROM
It happened once, so I factory reset it, and then tested it. The text messages worked fine
I then disabled the Chinese stuff once again and installed Skype. Just to be sure, I sent more test text messages, and they were all received fine.
Around one week later, here we are, she says that text messages are not being received again.
All other functions of the phone are working. Internet / Edge network, sending texts, Play store, everything. Just not the receiving of texts!
I'm fairly confused as to this behaviour, particularly as it seems the text messages are working for a time limited period.
I had some inklings of what it could be:
- The SIII takes a micro-sim, the shop "manually" chopped the SIM using a cutter. Could this have damaged the SIM and caused this behaviour?
- The phone itself is faulty
- Something is up with the China Mobile settings / network and she needs to call them.
What would be your diagnosis, ideas, solutions XDA'ers?
Further information of any kind is, of course, available on request.
**** My ideas for a fix ****
Root the bastard and get a standard UK ROM on the phone to see if it works. However, I have some concerns. Years ago, when I bought my first HTC desire, when I rooted and put a UK ROM on it, I discovered that my phone was an imported Thai version of the phone and almost bricked it into a reboot loop as the phone didn't like a different regions ROM being loaded on.
I had to go through a convoluted process of making a specially edited SD-card to fool the phone into accepting different ROMS. Is this the case with the Galaxy SIII or have times moved on to more sophisticated means?
Thanks.
GJO
Have you try other messaging apps like Hancent SMS or Go SMS to confirm that msg service is not working?
Or maybe the CSC is causing the problem?
Sent from my GT-I9300 using xda app-developers app
Open the stock messaging app. In its menu go to settings. Check that there is a number recorded under message centre. If not use Google to find the number for the carrier you are with and enter it.
I'm on an unrooted phone with a stock Rom and twice messaging has stopped working. The cause was that this number had spontaneously disappeared.
Sent from my GT-I9300 using Tapatalk 2
Ok, I've tried:
- alternative messaging apps, and they're not picking it up either.
- the message centre number.
When you say CSC? You mean the carrier code? It was bought in China and fitted with a Chinese ROM, but I'll look at the ROM settings and see what it is.
Thanks.
U dial *#1234# then you can see your csc
CSC – (Consumer Software Customization) Refers to the specific country or carriers for that said firmware is being build.
This where it contains the default settings of each specific geographical region, carrier network providers and network data connections.
Sent from my GT-I9300 using xda app-developers app
I am having this problem. It was all working fine then suddenly it stopped. I don't know what could be the cause but I fooled around with the settings, deleted old text messages and then suddenly I received dozens of text messages.
It's like my phone isn't trying to receive any text messages. It can send text messages out but it won't receive any.
I am using Omega 31.1.
Can someone help me out please?
SlimJ87D said:
I am having this problem. It was all working fine then suddenly it stopped. I don't know what could be the cause but I fooled around with the settings, deleted old text messages and then suddenly I received dozens of text messages.
It's like my phone isn't trying to receive any text messages. It can send text messages out but it won't receive any.
I am using Omega 31.1.
Can someone help me out please?
Click to expand...
Click to collapse
I am having this exact same issue. Did you figure out how to resolve yours?
How did you guys resolve this issue?
war eagle said:
How did you guys resolve this issue?
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Click to collapse
I had the same issue,
I changed the Network options from gsm only to "Auto" mode, and apparently it worked for me.

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