hi all
we have just got our O2 XDA back from the repairers, they ended up sending us a new phone, and now we get to use it finally...
but we have a problem with sending SMS messages, the XDA gives the generic message "sms message cannot be sent, contact customer service center for more information" every time we try to send one
we can make and recieve phone calls and can recieve SMS messages
we have tried 2 different sim cards, both give the same results, though both are from the same network
does the phone number NEED to be in the international type with country numbers?
what are we missing?
thanks
MADMAX
does the phone number NEED to be in the international type with country numbers?
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Click to collapse
if it does then it would be pretty easy to test
in my settings
phone
services
i have an option on the list called Voice mail and SMS
if i pick get setting i get a phone nr from the network
try looking if you have a nr there too
so the phone needs a special number to send SMS messages?
I have been into services before, it showed a sms phone number, but it was different to ours so I thought I had to change it to the XDA's mobile number... was this incorrect?
cheers
MADMAX
my number in what it call
sms service center
is most surdenly not the same nr as my phone nr
and i never messed with it
yep you were right,
I needed the correct service center number, it must have been the one I replaced with our phone number... a silly mistake....
its taken me quite a while to track down any info about it....
thanks mate
MADMAX
Related
I have got my SMS message centre number from my network provider and now want to be able to enter the info into my XDA. I cannot do it automatically by 'Get Voicemail & SMS settings' in Phone as it keeps returning an error.
What I want to know is, is there any way or any software that will allow me to be able to manually enter my networks SMS message centre number into my unit.
Any help would be MUCH appreciated.
Jollster
Can you be more specific with the type of error message you receive?
Go to Start->Inbox. Take Tools->Options and touch and hold on SMS. Lo and behold, the Message Centre(er) number.
The error message I am getting is 'Network Error - Unable to read setting from the network'.
In response to your post "Auldg" I did that and entered in the Message Centre Number for 3 (my network provider) and pressed OK. My understanding is that this would have saved the number. Trying to send a text didn't work and I still got the error message "The sim card is invalid. Please contact your service provider for a new sim".
I know there is nothing worng with the sim as it works fine the phone supplied by 3. I have tried 02's message centre number following a conversation with them and this resulted in a failed SMS send as well. I know it is not the XDA as this sends txts using an old T-mobile sim.
When I looked at the SMS centre number again after entering two different numbers neither of them were there. Trying to select a network doesnt give 3 as an available network.
Does the XDA store the SMS centre number in the SIM card or the phone. If its the phone is there a way to hard code my sms centre number into it?? This is driving me mad as I can do everything else with my 3 sim as normal just not send texts
This '3' network, what is it? Is it a GSM provider or a 3G Networks Provider?
Ah "3" !
Are you in the UK on 3? This is a new GSM/UTMS network and I wonder if the SIM card has new fancy stuff on it the the XDA doesn't know how to handle. You are clearly a VERY early adopter, bless you.
I didn't have to enter my MC number (or Voice Mail number) when using my XDA on Orange so these must be picked up from the SIM. Maybe the 3 sim holds these details in a different place from the rest of the networks?
One for the xda-developers firmware gurus to take a look at I think.
And so can one of the XDA-Developer firmware gurus shed any light on this matter???
I didn't really switch for the new technology that 3 offers, quite the opposite in fact as I din't really need to use it. The reason being was the deal on free mins they offered, but that's by the by. I can still use the 3 sim in my XDA and make / receive calls using the 02 network (this is what it uses if it cannot pick up the 3 network) and also receive texts. Just not send them.
Can any development guru's PLEASE shed any light as to this situation and may be even be able to offer a solution. If its even only that its something that can be addressed in an upcoming firmware ROM.
Some divine inspiration from the gods would be hugely appreciated.
So, let me make sure I am getting this right. You currently have no way to set your SMS service center number in the device, and if you do using the normal options the number does not stick?
OK that said you can do a registry hack telling the reg to override the SIM and use "# you choose" number. See my thread towards the bottom on how to novice level write a reg key http://www.xda-developers.com/forum/viewtopic.php?t=1660
I haven't yet looked up where the reg key for SMS service center number is but I’m going to guess it is located right above or below the location specified in the thread.
I'm just going to guess but I don't think forcing your machine to use a SMS service center number from the device end rather than the SIM end is going to solve your can receive but not send problem. Given the service center, number is what is used to send your SMS. If your device is not reading it from the SIM and you are hand putting it in and it's not sticking this sounds like SIM network problem not device problem, could be wrong though:? Let me know overriding the SIM works. Can you use that service center number to send SMS on other Mobile Terminals (handsets/cell phone) Does a regular cell phone see the SMS service center number from the SIM? If the software set the XDA uses to talk to the GSM network is failing, but works talking to other GSM networks...sounds like a service provider protocol or provisioning problem (the way they have their GSM network set up i.e. do they have their own towers or are they ridding on someone else’s footprint but have or do not have their own switches etc.)
You might also try un-checking or checking the use Unicode option under accounts SMS in Inbox, but this should really make no difference as this is only when necessary protocol anyways, but who knows. I still think it's on your service provider’s end/SIM. The XDA just talks to the network using GSM "Standard" agreed upon protocols for GSM. Now the provider can do whatever they like. These are just suggested standards so problems (maybe) like this from occurring. Anyway, let me know if this makes any difference. Always learning :lol:
Cheers,
E.
You have hit the nail on the head exactly. When I try to enter the number manually it does indeed not stick. I have tried the sim in the original phone that it came with and it works as per normal. All the functionality is there.
The network I am on in the UK is a new network that is giving the 3G technology but this is only being rolled out and is not nationwide. They do piggyback onto another providers network (namely 02) when you are not in a 3G area so that you are always able to make voice calls / send tetxs.
I have no idea as to whether they have there own switches etc as its like trying to get blood out of a stone when talking to there customer services.
I have looked at the thread about editing / creating registry keys and did look at the key that you mentioned. Above the vmail key is an SMS key but opening it led onto all sorts of other fields and protocols which threw me. I am not sure which of these (if any) would be the correct one to start entering SMS Message Centre numbers into or what I would need to hard code it as a new registry key.
To this end I cannot see if hard coding it to make it stick works or not. Can you shed any light as to this??? Would be much appreciated if you could.
With thanks
IanJ
I'm going to see if I can get my XDA to overide the SIM SMSC, I'll post success or
many thanks for your help
Ok
so I've unlocked my XDA and use a 3 sim. I can make calls just fine, I can receive text messages just fine but I cannot send texts messages.
Also, I cant access my sim contacts either. I can get around this by copying my contacts to the PC and then to the XDA but I use multiple PC's and am always forgetting not to synchronise contacts on any PC's other than the one with the correct data so I keep losing it.
Anyone got any ideas how I can resolve this.
I have an update for you all.......
I've spoken with 3 and they have assurd me (for what it is worth) that they have not imposed any restrictions on sending SMS (I wondered because I know alot of people take the 3 contract for the cheap calls and then don't use any 3 services but use the O2 roam facility that presumably costs 3 money) so I have to assume I have a set up or technical problem with the XDA.
When I try to use SIM Manager I get an error message saying "Sim is busy. Wait 5 seconds and try again.". Well I wait and wait but it doesn't get any better than that.
SIM Toolkit does nothing when I try to use it, not even the graciousness to give me an error message.
3 said just type in the servcie centre number and away you go (they also said to uncheck the "use unicode when necessary" box) but that doesn't seem to help. Also after I type the service centre number in and try to send an SMS, which fails everytime, I go back to where you enter the service centre number and the field is blank again.
The error message I get when I try to send an SMS is "Your SMS message has not been sent because the SIM is invalid. Contact your customer service center for a new SIM" Well, of course my 3 sim is valid,it works just fine in the e616.
The SMS messages appear in the "Sent" directory even though they haven't been sent (and they really haven't or at least they certainly haven't been received)
ROM Version is 3.17.03 Eng (in fact it's the XDA developer ROM)
ROM Date 05/15/03
Radio Version 4.16.00 (I down graded to this to get the thing unlocked)
Protocol Version 32S54
How do I see from which number a Text Message (SMS) was send?
Here is the problem: A friend of mine wend abroad and is using a different mobile phone number. I saved the new number in the contact file under "Home2 phone". Now, if I recieve a text message I actually dont see were it came from, do I?
(Even after clicking on the Message it opens the contact but shows the mobile phone number, not the one it was send from.)
Thanks for anwser
When receiving the message, all you can see is the name of the sender.
When you click on the contact, it shows you only the mobile phone number because, theoretically you can receive sms messages only from mobile phone numbers. A stationary phone number cannot be used to send sms
Torque77: Wrong. You CAN either send and receive SMS from fixed lines in most EU countries. And Rose can handle it without any problems.
Gipo: Just hit Enter when the received message is selected. Contact card will open with proper sender's phone number highlighted. BTW in threaded messages is enough if you just simply hit "Reply" - it will be sent automatically to correct number. (In fact, every number - even different number of the same contact - creates a new thread).
EDIT: OOPS, you're right. It just shows the card without highlighting the number (having a look I saw a last call, not the message). Then only way is direct reply in the thread then. Nevertheless, it's simple and reliable.
lelopet said:
Torque77: Wrong. You CAN either send and receive SMS from fixed lines in most EU countries. And Rose can handle it without any problems.
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Sorry then. Guess Moldova is waaaay behind and this chapter.
No problem... Just an reminder. Nevertheless, you can't be sure, if it is a phone able to receive it (again - some operators forwards SMS as a voice message then).
At least at the moment you already know, that Rose can send SMS on ANY phone number stored with contact - if you have somebody e.g. with more mobile phones.
Yes, if you just choose a contact in the list and select "SMS" by right-left arrows, the mobile number is used. But if you hit Enter in Addresse field in empty SMS form, select an user, Rose will show you all available phone numbers for the contact and is able to send the message at any of them.
thanks guys
I have a Samsung Galaxy S2 which i am having a really irritating SMs problem with.
My dad lives in Cyprus, when he sends me an SMS i can not reply, when i try it just says 'sending' then 'failed' . In order to get the text SMS to send to him i have to delete the message thread, then start a new message and it will send. Now if he then replies, i will need to delete the message thread again in order to be able to send him a new message.
I do not have this issue with any other contacts that i am aware. The only difference with my dad is that he lives abroad in Cyprus, and all my other contacts are here in the UK. Has anyone else had this issue? Know what causes it? I have deleted and recreated the contact but still the same.
Many thanks.
Do you have your dad's number stored in contacts with country code or not ? I was on the verge of smashing my phone when i was abroad, trying to call persons in my native country and i couldn't because i didn't have numbers stored with country code. Maybe that's your issue too
I think the problem is related to what SMS server your dad is using, I had same issue with my X-girls phone, no one could direct reply to SMS...
Hi, thanks for the replies.
Sp1tfire, i have changed the number configuration around several times, all with no success.
Fritz, this sounds plausible, however this would surely affect other phones replying? I don't have this issue when using my iphone 4 so it only happens from the Galaxy2 at the minute. I will try and use a colleagues Android phone to text him and test it.
Somehow you, or TSP (Telephone Service provider), have inserted a sms mail server address that is not valid.
here in my country, there has been scams, "cheaper SMS, enter this server setting" and stuff like that, so there is a setting on you phone that is wrong.
FRlTZ said:
Somehow you, or TSP (Telephone Service provider), have inserted a sms mail server address that is not valid.
here in my country, there has been scams, "cheaper SMS, enter this server setting" and stuff like that, so there is a setting on you phone that is wrong.
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Click to collapse
Can't be cause of settings, if he can actually send new sms to that number, but he can't reply from the received sms. His settings are correct as long as he can send sms. Must be something else. Are you using default sms app or a third party software ?
Sp1tfire said:
Can't be cause of settings, if he can actually send new sms to that number, but he can't reply from the received sms. His settings are correct as long as he can send sms. Must be something else. Are you using default sms app or a third party software ?
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Click to collapse
I am using the stock SMS app. I have just wiped the phone and installed the KF2 firmware. Going to see if that helps.
Sp1tfire, thats right, i can only reply to him when i delete the existing thread. I can however send new SMS to him no problem, so long as the thread is deleted before hand. Very frustrating as i lose the history every time.
Update, exactly the same on KF2 Firmware.
Ok, so i tried with a friends HTC desire and he has the same issue. also found my brother who has an iphone 3gs is unable to reply to my Dads number. So at least know its no longer just my phone and that it must be something the other end. Many thanks for the help.
Same problem here
When I reply to my girl it says: failed, when i delete the whole thread it goes.
It's only when I text her, all the other contact go fine
On my old sgs I had it to, but only on stock, when I was on CM7 it was OK.
Cant imagine that its something with the other phone i'm sending it to though
Sp1tfire said:
Can't be cause of settings, if he can actually send new sms to that number, but he can't reply from the received sms. His settings are correct as long as he can send sms. Must be something else. Are you using default sms app or a third party software ?
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Click to collapse
I remember in all the previous phones I've had, there's been a setting in the SMSC Settings allowing the user to specify whether or not to "Reply using the same SMSC" (or something along those lines).
If the option is ticked, the phone attempts to reply to the message through the SMSC that the text originally came from (rather than the one set in your handset).
The cause of the error may be because the SMSC overseas does not recognise your phone/SIM and therefore won't allow the replying message to go through.
And perhaps this may explain why deleting the whole thread and restarting a brand new message works - that is, the new message will go through the SMSC that is set in your phone for your own network.
Although, I've had a look through the settings in my SGS2 and can't seem to find that setting anywhere... (doesnt mean it's not there - it could just be that I don't know my phone well enough because I've only had it for a few days ).
I think your dad's SMS configuration settings is forcing you (or any other person he is sending an SMS to) to reply through his operators message centre
Ask him to check his sms settings and disable any such message centre settings from his side. This should solve the problem.
Sent from my GT-I9100 using XDA App
There has been instances where I have sent a message, the message is reported as sent, but the other party does not receive it. This not only happens on the default messaging app but also in Go SMS. This happened on my old ROMS and ever since I've did several wipes and installing new roms but the problem still remains. Is there any way to solve this problem? Is this a problem with my phone then?
Currently on KH3 modem, CheckRom V4, Siyah 2.6.1.
as the problem was there in your older roms too, there seems to be some problem with your network provider, better call them and check your reply center number
bala_gamer said:
as the problem was there in your older roms too, there seems to be some problem with your network provider, better call them and check your reply center number
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It's unlikely to be the fault of my carrier since thousands of others use it with no problems. Unless my carrier just dislikes the SGS2? Well I'd give them a call tomorrow probably but what does this reply center number do actually?
aqualeris said:
It's unlikely to be the fault of my carrier since thousands of others use it with no problems. Unless my carrier just dislikes the SGS2? Well I'd give them a call tomorrow probably but what does this reply center number do actually?
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Click to collapse
He wasn't saying it's your carrier's fault specifically; but that your phone may be missing the Message Center number in the Messaging app's settings, or the number may be incorrect. The Message Center is how SMS/MMS messages get routed.
Open your Messaging app, go Settings, scroll down to "Message Center". (May be spelled "Message Centre"). If this is blank, then you won't be able to send or receive SMS or MMS messages. Likewise, it may NOT be blank, but it COULD have an incorrect number for your carrier. You should call your carrier and find out what your carrier's Message Center number is and enter it here.
Agree its usually message centre problem try your networks help pages for settings .
jje