Hey Guys,
Just received my Prime in the UK today. It appears as though the gyroscope is not functioning. The device won't switch between landscape and portrait orientation and it also doesn't register the tilt controls in games like Glowball and Riptide. I've checked and auto-rotate screen setting is set to on. Does anyone have any suggestions or am I going to have to send the device back for an exchange?
Thanks in advance,
befcasr
Try androsensor from market. If the gyroscope graph doesn't show anything when rotating the device, you'll have to send it back.
And when you try it, have a look at "gps test" or "gps essentials" from market too
AndroSensor just says "Waiting for event" under Accelerometer, Gyroscope, Magnetic Field and Orientation. I guess that means it's broke
befcasr said:
AndroSensor just says "Waiting for event" under Accelerometer, Gyroscope, Magnetic Field and Orientation. I guess that means it's broke
Click to expand...
Click to collapse
Try a Factory Reset. It could be corruption.
Done a factory reset and it's still not working. Also discovered that the keyboard dock appears to be broken too. The tablet recognises that its docked, some of the shortcut keys along the top work but you can't use it to type text.
Isn't Asus cool company?
i'm also having problems with the accelerometer. It seems that mine is stuck moving to the bottom right corner.
I remember back when people use to knock on china made tablets lol, and now pretty much every tablet is made in china (even apple) and people are starting to just accept the horrid defects and lousy customer service.
Its sad really. Id return it if i was you and raise hell while your at it!
another app to use to check that sensor is Elixir2. I believe it can let you cut on and off the sensor also through there. not just cutting auto rotation on and off. its a free app n worth a shot. its the only app that shows the most details ever about any and every component, sensor, and firmware version. very detailed. take a look.
Items can be damaged in transit too. Not defending Asus but have you seen what fedex and ups does to packages sometime?
http://www.youtube.com/watch?v=D7Sb_r7BKTc
Sent from my Transformer Prime TF201
Related
I tried doing this http://forum.xda-developers.com/showthread.php?t=793441
and my results came up fgets: Unknown Error: 0
msmachdep_SaveGsOffset: failed
Calibration Utilities: failed
Anyone know what all that means lol
Is your horizontal calibration working? If not you have a hardware problem and will probably have to send your phone back to samsung.
^ if I play a game it will go into landscape mode if that is what you are talking about
Try going to settings> display> horizontal calibration. Put your phone on a flat surface and hit calibrate. After it calibrates the ball should stay in the center of the screen. Try that and tell me what happens.
It says that it's calibrated after I calibrate it
The ball doesn't snap to one side after it calibrates? It stays dead center on the screen?
No it just stay dead center the whole time
What exactly is your phone doing that makes you think the accelerometer isn't working. Give as much detail as possible.
I can't go into landscape mode when I look at pictures in my gallery, using the browser, my homescree (using LPP), and I tried taking a screen shot using shootme and it wouldn't recongnize that I was shaking it
This might seem like a stupid question but I have to ask it. In your display settings do you have "Auto rotate screen" checked?
Yeah I made sure it was checked before I tested it
Well I'm stumped. My last suggestion is to try and flash a different ROM and see if that solves the problem. If it doesn't then you may indeed have a hardware issue.
Appreciate the advice, I was thinking about just reflashing the updated version or Axura to see if that worked too
That will work too. Good luck!
I should also mention I have dropped my phone a few times (it fell out of my coat pocket no more then 3 ft.) I have a TPU case and the phone hasn't taken and physical damage, but could the drops throw off the accelerometer?
Sent from my Gangsta Vibrant using XDA App
Dropping your phone can definitely damage the accelerometer but if it's calibrating properly it sounds like an issue with your software and not the hardware itself.
I think it was just a maybe a bad flash or something because I reflashed the same version of Axura and its's working like a charm now
Awesome! Glad to hear you got everything fixed.
I have my SGS2 since two weeks and very pleased with it. All worked fine, also the compass or magnetic sensor.
I tried some custom ROMs but now use the original KE2 again. Since a couple of day I noticed that the magnetic compass does not work anymore. No movement at all. Also checked it with other apps (Google Skymap etc) but no compass.
I checked the sensor with code *#0*# and then select the sonsor tests. It shows MAGNETIC Sensor "Need for calibration" and the needle is stuck and indicates 0 degrees.
I have been trying to callibrate in many ways described on the net but without luck. Does anybody have an idea? or is the Magnetic sensor bad/damaged and should I send the SGS2 back?
Search works .
http://forum.xda-developers.com/search.php?searchid=74782950
jje
Mine is only a few degrees out. Using Stock KE7 XEU Rom.
Not too fussed tbh.
Magnetic sensor
Well, I read all what has been written on the magnetic sensor or compass on XDA developers and other forums. Learned a lot but nothing helped.
I would like to know a way to check if the sensor is bad.
I downloaded the compass app and checked my sensor.
I tried the program "Sensor Test / Plot" to check the sensors. No values at Magnetic field, Orientation, Gravity Sensor and Rotation Vector Sensor. It just says "Waiting" as the program probably does not receive any data.
Until now I beleive it is a sensor problem and not calibration. It could be a problem in the firmware as it occurred after flashing some ROMs. I tried all origianal Samsung ROMs again but without result, the compass stays stuck and phone doesn't know it's orientation.
erikcornelisse said:
I tried the program "Sensor Test / Plot" to check the sensors. No values at Magnetic field, Orientation, Gravity Sensor and Rotation Vector Sensor. It just says "Waiting" as the program probably does not receive any data.
Until now I beleive it is a sensor problem and not calibration. It could be a problem in the firmware as it occurred after flashing some ROMs. I tried all origianal Samsung ROMs again but without result, the compass stays stuck and phone doesn't know it's orientation.
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Click to collapse
Just downloaded the same app and all ok here.
I don't know what happened today but suddenly the magnetic sensor came alife. The test program is now giving readings and senses magnetic influences. Also the compas is showing some movement but is pointing always wrong. North is always down (towards me) and south always up (so compass indicating 180 degr). Rolling the phone causes the heading to change.
I tried calibrating the compass using several described methods and compass programs but without luck. I get tactile feedback of good calibration after figure 8 waving (using a standard compass program). When I start the app it notes that it senses an abnormal magnetic field and needs calibration.
I'm happy that the magnetic sensor seems to work again but I can't get it calibrated.
Problem solves, it was a bad magnetic sensor this time. The phone is under repair and I will get a new board inside. Hopefully I will have it back next week.
Problem indeed solved. Got the phone back with a new magnetic sensor
Sent from my GT-I9100 using XDA Premium App
Dial *#0*#.. select sensor... then hold ur device and move it in air so that it makes an 8... do it a couple of time... it will solve your problem...
OK so I'm note sure if I got a bum s pen or what but its driving me nuts. It seems where ever I press it reads way off. Like if I use it to type for instance say I press the letter "L" the tablet registers it as and "O". Or if I'm drawing the lines are way off from where the tip of the pen is touching at least a few millimeters off which makes drawing almost impossible. Think I should exchange it? Just got it in the mail yesterday
Sent from my SAMSUNG-SGH-I717 using XDA
lunercrab said:
OK so I'm note sure if I got a bum s pen or what but its driving me nuts. It seems where ever I press it reads way off. Like if I use it to type for instance say I press the letter "L" the tablet registers it as and "O". Or if I'm drawing the lines are way off from where the tip of the pen is touching at least a few millimeters off which makes drawing almost impossible. Think I should exchange it? Just got it in the mail yesterday
Sent from my SAMSUNG-SGH-I717 using XDA
Click to expand...
Click to collapse
I had the same issue like this one.
Try this:
If your auto rotation is enabled, disable it .. then enable it .. then try you rotate your phone from portrait to landscape > then rotate back to portrait then > Go to S-memo then draw a line .. the line should be fixed.
If you auto rotation is disabled, just enabled it, .. rotate phone to landscape .. then rotate back to portrait and try open s-memo .. draw a line and it should be fixed.
This is a freaking annoying bug. It happened to me 4x already.
Level 2 (Advance Technical Support)
lunercrab said:
OK so I'm note sure if I got a bum s pen or what but its driving me nuts. It seems where ever I press it reads way off. Like if I use it to type for instance say I press the letter "L" the tablet registers it as and "O". Or if I'm drawing the lines are way off from where the tip of the pen is touching at least a few millimeters off which makes drawing almost impossible. Think I should exchange it? Just got it in the mail yesterday
Sent from my SAMSUNG-SGH-I717 using XDA
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Click to collapse
I've called Samsung's mobile support line and was informed this was in fact normal (Because the demo unit they had did the same thing) and was designed to be slightly off so that you can watch as your draw.
I kid you not, these were her exact words. She also made it very clear that she was the highest level of support and it was basically her word against mine.
There are some what helpful threads on how to calibrate the s-pen, but it never seems to work (for me anyways).
I've found that holding the phone at about a 75 degree angle and using the S-Pen at slightly less than perpendicular to the display makes it extremely accurate. After drawing for a couple seconds it seems to auto-calibrate in that position. Trying some of the other calibration tips on the forum...sometimes they would work, sometimes they wouldn't. This one has worked every time for me.
The screen won't turn when I turn the device on it's side and it won't look in the right part of the sky on google sky map.
Did the update break the sensors?
They were broken already, according to some reports. I hope the next update fixes them--it's really annoying! I thought mine were OK at one point, but, alas, they're not.
Hi all,
Just wanted to share my experience with my recently bought Samsung Galaxy SIII. As it turns out, my GSIII was kind of DOA. As soon as it arrived and I tried it, I realized there was something wrong with the gyroscope. Whenever I was looking at a photo, it would flip back and forth between portrait and landscape.
I didn't pay much attention to this and flashed the latest official JellyBean. All was well until I actually wanted to use the gyroscope and realized it simply wasn't working at all. I tried recalibrating to no luck, went back to ICS also with no luck, and using the service menu (*#0*#) gave me very strange values for the gyro sensor.
Today I brought the phone in to an official Samsung repair shop and after trying the same as me, they took it in for RMA. Not sure if anyone else's had the same (trust me, I searched the hell out of the Internet) but just wanted to share in case other people experience the same. Ultimately, *#0*# is your friend in these circumstances.
Cheers,
Espinha
I have problem about the gyroscope too but not that bad as you have. when I re-calibrate it it will not re-calibrate. I tried some apps and through settings > display > gyroscope I can't set it to other angle than default.
I didn't mind this problem for this wasn't causing me trouble about the rotation of the phone.
bordikun said:
I have problem about the gyroscope too but not that bad as you have. when I re-calibrate it it will not re-calibrate. I tried some apps and through settings > display > gyroscope I can't set it to other angle than default.
I didn't mind this problem for this wasn't causing me trouble about the rotation of the phone.
Click to expand...
Click to collapse
Have you tried to go to *#0*# and have a look at the sensors page? Seems like one of your axis might be stuck... if it is, I would definitely get it in for repair.
That command gives me "connection problem or invalid MMI code". I don't really need repairs because the sensors work, it rotates when i turn the phone horizontally. It works for games that need sensors.
Just that I can't "re-calibrate" it.