I am having trouble believeing it, but it's true. I JUST got off with a supervisor at ABES:
Just got off my THIRD call with Dishonest ABE.
They don't have a SINGLE KEYBOARD DOCK IN THEIR WAREHOUSE OF EITHER COLOR!!! I don't know about tablets, but I had:
Call 1: "Processing" should be all set
Call 2: "Uh, we ill have them in 4-6 days, should go out Tuesday Wednesday of last week" - This was where I get REALLY concerned.....
Call 3: - Supervisor: The guy TOLD US WE WOULD HAVE THEM, but it fell through, and we don't know WHEN we are going to have them."
"Then why did you put "AVAILABLE" on your site, instead of Coming soon, pre-order - 4-6 days, etc..."
"Cause he said.... " I was like oh **** YOU I am so sick of these BS lies. You put AVAILABLE when you HAVE THEM... NOT BEFORE ****head!!!
It's BS. They either have NONE or got a few and freaking oversold just like Amazon, Best Buy and the rest of the free world. Is Asus distribution channel run by insane asylum escapees or WHAT????? The one common element here os ASUS. Certainly all of these retailers didn't go eveil overnight or something (though some ALWAYS were, BestBuy)
I am LIVID... Now out comes my poison email to ANOTHER CEO AND CORPORATE OFFICES... WHY must I go through this
The rude **** ended with, so: I'm gonna cancel your order anyway, even if you tell me not to (I said, you want to repeat that for my recording, I want to make sure it's clearly heard.
Sorry, I double posted, but wanted to help stop people from ordering here. We have had enough of ths from the rest of the channel, no need to stay bent over for more... MAN!
Thank god Citi declined my transaction.
Same here. About a week, they said. Cancel, I said. Bastids.
Sent from my Transformer Prime TF201 using xda premium
Wish I'd seen this before I ordered.
I just got off the phone with these liars. I told him the order page is back to saying 2-3 days, he apologized for the misinformation said it'd be about 1-2 weeks.
Think I'm going to find another source and cancel on these vermin.
As far as I can tell no merchant has them in-stock right now so it's really ASUS who's slow on the delivery of these. They obviously weren't shipping keyboards in conjunction with the tablets.
Just can't trust a company that says "Of Maine" yet is in NYC
My order status changed to "sent to warehouse" last night. Having no idea what that means, I called, and was told that they have it, it is being prepped to ship today, will be sent tomorrow AM, and I should have my dock on Wednesday.
Sorry some of you got shafted, but they do/did have some in stock.
Sent from my Transformer Prime TF201 using xda premium
Col.Kernel said:
Wish I'd seen this before I ordered.
I just got off the phone with these liars. I told him the order page is back to saying 2-3 days, he apologized for the misinformation said it'd be about 1-2 weeks.
Think I'm going to find another source and cancel on these vermin.
Click to expand...
Click to collapse
Now says:
Availability: Available in 8-12 Days
Bimboy said:
My order status changed to "sent to warehouse" last night. Having no idea what that means, I called, and was told that they have it, it is being prepped to ship today, will be sent tomorrow AM, and I should have my dock on Wednesday.
Sorry some of you got shafted, but they do/did have some in stock.
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
my order status still says 'In Process', ordered early in the morning last Friday back when the Availability said "In Stock".
the_game_master said:
my order status still says 'In Process', ordered early in the morning last Friday back when the Availability said "In Stock".
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Click to collapse
Fwiw, I ordered Thursday, immediately after seeing the "in stock" thread. That is likely the difference. I do not understand this manager saying it is not there though, uless he meant that it is coming in today, and the OP's place in line didn't make the cut for place in line versus items received. The swearing probably didn't help either, even though I fully empathize on the frustration level. :-\
Sent from my Transformer Prime TF201 using xda premium
Just got an email that the orders exceeded their shipment... Awesome. Ive cancelled and gone with amazon. I guess it will get here when it gets here.
Kohawk09 said:
Just got an email that the orders exceeded their shipment... Awesome. Ive cancelled and gone with amazon. I guess it will get here when it gets here.
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Click to collapse
Just got the email too.
Don't know where to go from here. No body had any in-stock last I checked. Gamestop had no date, and neither did Amazon.
Like a few others, I ordered late Thurs night when the status was "available ". My credit card was charged Friday, I was notified it was "in process" for 1-3 days, now today my status shows "shipped to warehouse ". I am confident in will get mine in a day or two. Am I pleased I paid $40 for express shipping and it's going to take 4 or 5 business days? No. But I think did not read where it clearly states it cn take 1-3 days to process so that is on me.
I'm sorry for those of you who ordered when it said "available " and aren't getting yours. I blame their stock tracking/ordering software more than the company being "dishonest ", I really doubt they tried to intentionally screw anyone. They actually seem like one of the few able to make deliver and are being up front about when they will get future stock.
slugbug2010 said:
Like a few others, I ordered late Thurs night when the status was "available ". My credit card was charged Friday, I was notified it was "in process" for 1-3 days, now today my status shows "shipped to warehouse ". I am confident in will get mine in a day or two. Am I pleased I paid $40 for express shipping and it's going to take 4 or 5 business days? No. But I think did not read where it clearly states it cn take 1-3 days to process so that is on me.
I'm sorry for those of you who ordered when it said "available " and aren't getting yours. I blame their stock tracking/ordering software more than the company being "dishonest ", I really doubt they tried to intentionally screw anyone. They actually seem like one of the few able to make deliver and are being up front about when they will get future stock.
Click to expand...
Click to collapse
Hate to tell ya, I ordered exactly at 9:10 pm est, Abe's website stated it was Available when I placed my order.
I just got two emails saying they oversold over the weekend. I couldn't give a **** about what they did over the weekend, I ALSO ordered asap on Thursday night.
Its looksto be ANO GO even if you ordered Thursday evening. Sorry....lol
Mcoupe said:
Hate to tell ya, I ordered exactly at 9:10 pm est, Abe's website stated it was Available when I placed my order.
I just got two emails saying they oversold over the weekend. I couldn't give a **** about what they did over the weekend, I ALSO ordered asap on Thursday night.
Its looksto be ANO GO even if you ordered Thursday evening. Sorry....lol
Click to expand...
Click to collapse
Suckage
What is the status of your order, was your cc charged, did/does it show as shipped to warehouse?
I bought my pad off of newegg.com last thursday. They have been showing up periodically, only when they actually have stock availible. In most states they don't charge sales tax and they ship very quick. I'm seeing only the grey docking station listed on their site at the moment but it is out of stock. All you can do is keep checking periodically as they will show up but sell really fast. But at least if you see it's in stock and buy it, you'll get it. This is one of the most reputable sites on the net.
No idea, I just called them and told Mike ( I guess...ext. 2 from the email) I wanted to cancel...
Go thru phone menu, hit ext. 2
Hold
Abes...hello ages of Maine
Me....I liked to cancel my Asus order
Abes ...what's your order number
Me....give him order number
Abes....hold (6 minutes)
Abes....Jason correct
Me.....yes
Abes....hold (2 minutes)
Abes....ok I canceled your order
Me....thanks
Abes....HUNG UP
That was it, what a douchebag!
---------- Post added at 02:33 PM ---------- Previous post was at 02:31 PM ----------
This freaking tablet and keyboard better give me a "happy ending" each night before bed for all this hassle!!
I'm keeping my fingers crossed. No "oversold" email yet and it shows shipped to warehouse.
It's not like I'm out anything if it does cancel - I've not seen any others available or I would have ordered more for friends/backup anyway. If it gets canceled I get my money back and continue the search and wait. If I'd ordered the damn Grey to begin with this wouldn't be a problem, I would have both from BB, but I ordered champagne.
slugbug2010 said:
I'm keeping my fingers crossed. No "oversold" email yet and it shows shipped to warehouse.
It's not like I'm out anything if it does cancel - I've not seen any others available or I would have ordered more for friends/backup anyway. If it gets canceled I get my money back and continue the search and wait. If I'd ordered the damn Grey to begin with this wouldn't be a problem, I would have both from BB, but I ordered champagne.
Click to expand...
Click to collapse
don't cancel, you probably are going to get it.
I never seen the "shipped to warehouse" status, I only got "In Process" when I ordered.
I'm not canceling mine either despite receiving the two emails that they oversold. In part because he still gave an end time of when they will get more in, while the other online retailer don't provide any info when they will get more in.
slugbug2010 said:
But I think did not read where it clearly states it cn take 1-3 days to process so that is on me.
Click to expand...
Click to collapse
perhaps us over here in Blighty are not so hard done by after all!! Whilst we are yet to get the TFP we will get it with the dock and our retailers do not normally tale 2-3 days to process an order as we can order of some sites up until 8-10pm and still get next day delivery.
Now I am seeing the positives of living on a "small island" as Bill Bryson would say.
ps by the time we get ours; ICS will allready be installed and we will be looking forward to jammy dodgers, jam roly poly or Javvarisi Avul Payasam
Related
Just called them this morning, did not even know they where going to be selling them. The said they filled pre orders on a first come first serve basis. I went to the store and pre-ordered there, and received my 32 GB champagne Tablet withen 20 minutes.
*NOTE* they only have the 32 GB Champagne color.
Unfortunately it is a Christmas gift, so I will not be able to give any information on it.
EDIT: They will apparently ship even though it says in store pickup online. Just use the Chat.
When are they shipping?
Sent from my PC36100 using Tapatalk
what is abt? sorry for the lack of knowledge
I think he means this: http://www.abt.com/product/58305/ASUS-TF201B1CG.html
You mean you actually RECEIVED your Prime? Or just got a pre-order?
oasis9389 said:
what is abt? sorry for the lack of knowledge
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Click to collapse
its an electronics store in illinois. damnit!
Wow - shows them as in stock and available for in store purchase! They are about 1 hr away from me. I should hop in the car and head over there.
Yes i have received the prime.
I went there with no pre-order and did like a switch-a-roo and pre-ordered it in store just so i can be on the list of people that can pick one up.
They only have a store in the Chicago-Land area unfortunately.
Whitepants said:
Yes i have received the prime.
I went there with no pre-order and did like a switch-a-roo and pre-ordered it in store just so i can be on the list of people that can pick one up.
They only have a store in the Chicago-Land area unfortunately.
Click to expand...
Click to collapse
Just another reason I'm sorry I moved away from Chicago...
I called. CSR rep said they sold out in minutes. New shipment in January, he said.
In any event, just chatted with a CSR and he said they're out of stock.
wynand32 said:
You mean you actually RECEIVED your Prime? Or just got a pre-order?
Click to expand...
Click to collapse
i called on the phone and got one.. they are shipping it to me.. he said there was 3 left and he had 28 web chats for the same product to be shipped but i got one of the 3.
Well if you live in Illinois you might be lucky enough to get a Champagne model. They definitely don't have the Grey in-store yet.
I just called for an online order and I was told I'd have to wait until mid-January if I ordered from them.
GCurry said:
I called. CSR rep said they sold out in minutes. New shipment in January, he said.
Click to expand...
Click to collapse
They told me in store that they would receives a trickle of tablets everyday so I'd call every day as they seem to be the most helpful.
I bought mine from Kevin if that helps.
they charged my card and sent me an invoice.. my guess is tomorrow i will get a notice that it will not ship and i will be out the money and have to wait for them to refund my money.
This is getting ridiculous. They are showing up in flashes at places we never expected from all the announcements, then they are gone before anyone can react!
I've never chased a pre-order like this before - completely out of control....
Whitepants said:
Unfortunately it is a Christmas gift, so I will not be able to give any information on it.
Click to expand...
Click to collapse
Thanks for a wonderfully informative thread.
anyone else get to the point of getting an invoice?
oasis9389 said:
anyone else get to the point of getting an invoice?
Click to expand...
Click to collapse
Got an order in with a CSR. Started an online chat session right after I saw this thread open. Originally the CSR said that they didn't have any of the models in, but then said he'll check one more time.
After a couple minutes, he told me they had 5 left of the Champagne 32gb only. They had originally received 15, but 10 were accounted for by preorder.
He then gave me his telephone number and told me to call right away.
I called, and we went ahead with the order. Luckily, I've already been an ABT customer, so all my info was in the system. Just had to give them my credit card info.
Chose 2-day shipping, and was told I should get it on Friday.
I received a PDF invoice through email, but my order isn't showing up online yet ( crosses fingers).
This is absolutely crazy. I've had preorders in at 5 or 6 retailers, and it's come down to this?
The funny thing is, I was just shipped a gray dock yesterday from Best Buy. Gray dock and Champagne tablet? lol.
bendispo said:
Got an order in with a CSR. Started an online chat session right after I saw this thread open. Originally the CSR said that they didn't have any of the models in, but then said he'll check one more time.
After a couple minutes, he told me they had 5 left of the Champagne 32gb only. They had originally received 15, but 10 were accounted for by preorder.
He then gave me his telephone number and told me to call right away.
I called, and we went ahead with the order. Luckily, I've already been an ABT customer, so all my info was in the system. Just had to give them my credit card info.
Chose 2-day shipping, and was told I should get it on Friday.
I received a PDF invoice through email, but my order isn't showing up online yet ( crosses fingers).
This is absolutely crazy. I've had preorders in at 5 or 6 retailers, and it's come down to this?
The funny thing is, I was just shipped a gray dock yesterday from Best Buy. Gray dock and Champagne tablet? lol.
Click to expand...
Click to collapse
I wanna know what that combo looks like. I think it would look pretty good personally
I thought Newegg was a big Asus dealer? Way it sounds, I am assuming not.
I have been told that they were receiving shipments on December 27 for pre-orders. Then it was pushed to today. Now I am being told that within the next two business weeks, they will be receiving confirmation of when they will receive more.
I guess on the bright side, no one else is getting them either, but doesn't sound like NE got that many to begin with.
Today mine got to the office depot warehouse after ordering on the 20th. 1/5 delivery date. I had been checking up on new egg as well and they never have any updates.
Sent from my PG86100 using Tapatalk
They still haven't shipped the Grey ones that said 12/27???
That really sucks... I'm glad I canceled and was able to get the champagne one through them
cyi1 said:
They still haven't shipped the Grey ones that said 12/27???
That really sucks... I'm glad I canceled and was able to get the champagne one through them
Click to expand...
Click to collapse
According to them for circumstances beyond their control, they never got them. They will know within 2 weeks when they supposed to get more.
The only reason I am sticking with Newegg is I have a $300 and some change credit.
I might the bullet and pre-order somewhere else and play the waiting game
Newegg is so clueless!
Preordered the Prime on 12/07, 32G Grey.
Was first told Dec 27, they would have some to ship for preorders. Was then told January 3.
I called them today and was told that they will have confirmation of receiving more within next two weeks.
Hung up the phone and went to Newegg less than 5 minutes after my call and low and behold the 32G grey and champagne was in stock ready to order. And they had a limited offer of a free Asus Carrying case as well.
Ordered and have been charged and is currently in packaging status.
I am pissed because the preorder people have been hung out to dry. Should not be able to just go to site and order if preorders have not been fulfilled.
Did anyone else get a free carrying case as well? My order doesn't show it, but it was there and I will raise hell if I don't get it after what we have been through.
Couldn't post this in the newegg thread?
I hate being this guy but come on
Haro912 said:
Couldn't post this in the newegg thread?
I hate being this guy but come on
Click to expand...
Click to collapse
Brain fart. Sorry.
Lol it's cool mod will be kinda irritated though he spent a lot of time today cleaning things up around here
http://www.abesofmaine.com/item.do?item=ASTF201-B1-CG&id=ASTF201-B1-CG&&kbid=tf201
32GB Champagne only at the moment.
Sorry, just saw notice. Please delete.
The website says it is available, but the sales person i just spoke to claims it is still back ordered.
the link she provided says this also:
Vanessa: http://cameras.abesofmaine.com/search#w=astf201&asug=&kbid=asus transformer prime
Click to expand...
Click to collapse
That link says available for me. I'm talking about the Champagne. The rest show backordered.
--EDIT:
I called them and they confirmed them in stock.
Be careful, read the other thread on Abes.
They screwed a lot of people over already
Call to confirm stock before ordering.
I did. I plan on making a BIG deal of the issue if it doesn't arrive by next week because I cancelled an Amazon order from the 26th for it. But the salesman told me they we in the system and NOT a website error. They also told me that the remaining backorders had been pulled from the inventory.
EDIT: I looked on the other thread, and noticed that most people hadn't been charged. My Google Checkout account has been charged as of this afternoon so I hope that's good news.
taylorgrandorf said:
I did. I plan on making a BIG deal of the issue if it doesn't arrive by next week because I cancelled an Amazon order from the 26th for it. But the salesman told me they we in the system and NOT a website error. They also told me that the remaining backorders had been pulled from the inventory.
EDIT: I looked on the other thread, and noticed that most people hadn't been charged. My Google Checkout account has been charged as of this afternoon so I hope that's good news.
Click to expand...
Click to collapse
My google checkout was also processed but I saw this thread and when I called them (and also did a Web/live chat) they said they had none in stock and hopefully will be getting more next week.
I sent her the link on this site (that even when speaking to her showed available) but she showed me a link,on the site that conflicted with mine.
Either way, if I hear nothing tomorrow morning I will call them to cancel.
Sent from my GT-I9100 using xda premium
Wow....
They did it again?!
I will not be giving them my business ever. Just wait guys, best buy is getting them in stock every few days or so...newegg also.
Well, if they don't ship something before Wednesday, I'll block the payment on my Visa and play up the false-advertising card with them.
Plus, the salesman told me that my order was IN STOCK sitting in their warehouse. Anything less and I cancel.
taylorgrandorf said:
Plus, the salesman told me that my order was IN STOCK sitting in their warehouse. Anything less and I cancel.
Click to expand...
Click to collapse
Well it seems there is a disconnect within their ERP/Inventory system. After being told by 2 customer care agents that there were absolutely no tablets in stock, my card was charged and I am told now (when I gave my Abe's order number) that it will be delivered tomorrow morning.
Now, if after all this they do not send me my shipping number (this afternoon) as promised or deliver tomorrow - I WILL BE VERY PISSED (yes, this is me dramatically using all caps!)
I'll call and push the issue then. I noticed that they are still listed as in stock too. If there was an inventory system issue, dont you think that they would have fixed it?
They just told me that they recieved the shipment this morning, and my order will ship out no later than tommorrow! (Standard shipping speed)
taylorgrandorf said:
They just told me that they recieved the shipment this morning, and my order will ship out no later than tommorrow! (Standard shipping speed)
Click to expand...
Click to collapse
Did you get it yet?
Are you getting the issue with "unknown serial number" described in this forum?
I will get mine on Thursday.
Sent from my GT-I9100 using xda premium
All i can say is WOW!
I love this device and i have not had one problem.
As most people on this thread know i have been lurking about trying to make up my mind about getting this device.
I really want to tell people on the fence that the tfp is great (i have not tested GPS while driving,that is what my car or phone is for).
I just installed ICS and it is so smooth/fast and much cleaner than HC.
I will admit that the number of issues raised on this forum is indicative of serious (initial) QA/QC issues at Asus. I hope my experience means they have addressed this.
Sent from my Transformer Prime TF201 using xda premium
UPS says I should have it Monday.
Think you are tired of waitng for your prime?? listen to this.
So I ordered my prime on Dec 20, 2011 from Amazon and paid in full with Amazon gift cards.
I patiently waited and was told that my prime would be arriving today. Woohoo!!
So I check my tracking today and it says that it is on the truck and in transit to my house.
At 7:00 pm tonight I began to get concerned and call the shipping company (Ensenda). They inform me that they never recieved it from Amazon. (wait what?? the tracking says its on the f'n truck!!)
They transfer me to Amazon support who apologized and told me that they would have a replacement ship out and arrive on monday.
I was put on hold and when support returned they told me that I would not get a replacement as they had none in stock. Also they said they had no idea when they would be receiving any more. They best they could do was refund me.
They would not even place a new order for me, and now I am assed out.
Now I have no prime, not even a pending order, nothing.
I have to wait for them to come in stock before I can even re-place my order.
I got ****ed completey after patiently waiting for almost a month.
I wish amazon sold shotguns
</rant>
With the problems the Prime has thank yourself lucky you didn't receive one with screen bleed, WiFi issues etc etc as the vast majority have these problems.
ToneyEricsson said:
With the problems the Prime has thank yourself lucky you didn't receive one with screen bleed, WiFi issues etc etc as the vast majority have these problems.
Click to expand...
Click to collapse
*yawn*
I think mine's fine even with the slightly weak WIFI. No screen bleeding that I can tell.
I feel for you. I ordered from Amazon on 12/19 and used $300 gift cards. I am trying to be patient but it's hard to not jump on one of these other sellers like newegg, gamestop, or hhgregg. But alas, I had the amazon gift cards and I trust their returns department.
Seriously, good luck finding one. Sign up for alerts at nowinstock.net and you'll probably get it faster than with Amazon.
Sent from my SGH-I897 using XDA App
Bender B. Rodgriguez said:
Think you are tired of waitng for your prime?? listen to this.
So I ordered my prime on Dec 20, 2011 from Amazon and paid in full with Amazon gift cards.
I patiently waited and was told that my prime would be arriving today. Woohoo!!
So I check my tracking today and it says that it is on the truck and in transit to my house.
At 7:00 pm tonight I began to get concerned and call the shipping company (Ensenda). They inform me that they never recieved it from Amazon. (wait what?? the tracking says its on the f'n truck!!)
They transfer me to Amazon support who apologized and told me that they would have a replacement ship out and arrive on monday.
I was put on hold and when support returned they told me that I would not get a replacement as they had none in stock. Also they said they had no idea when they would be receiving any more. They best they could do was refund me.
They would not even place a new order for me, and now I am assed out.
Now I have no prime, not even a pending order, nothing.
I have to wait for them to come in stock before I can even re-place my order.
I got ****ed completey after patiently waiting for almost a month.
I wish amazon sold shotguns
</rant>
Click to expand...
Click to collapse
Sorry dude that sucks too bad you werent on here at 11am to see that HHGregg had them for$399 just got one to replace my borked random freezing one and returned my ood one to gamestop for a refund
ToneyEricsson said:
With the problems the Prime has thank yourself lucky you didn't receive one with screen bleed, WiFi issues etc etc as the vast majority have these problems.
Click to expand...
Click to collapse
FALSE!!! VAST MAJORITY DOESNT HAVE THESE ISSUES..get your facts straight...check out my news flash thread if you want Facts
everyone has weak wifi and gps due to the metal case.
Lol I still haven't gotten mine that I ordered on November 22.. My estimated date changed from today to we'll notify you.. It's been two months. Lovely.
Sent from my PC36100 using XDA App
Bender B. Rodgriguez said:
Think you are tired of waitng for your prime?? listen to this.
So I ordered my prime on Dec 20, 2011 from Amazon and paid in full with Amazon gift cards.
I patiently waited and was told that my prime would be arriving today. Woohoo!!
So I check my tracking today and it says that it is on the truck and in transit to my house.
At 7:00 pm tonight I began to get concerned and call the shipping company (Ensenda). They inform me that they never recieved it from Amazon. (wait what?? the tracking says its on the f'n truck!!)
They transfer me to Amazon support who apologized and told me that they would have a replacement ship out and arrive on monday.
I was put on hold and when support returned they told me that I would not get a replacement as they had none in stock. Also they said they had no idea when they would be receiving any more. They best they could do was refund me.
They would not even place a new order for me, and now I am assed out.
Now I have no prime, not even a pending order, nothing.
I have to wait for them to come in stock before I can even re-place my order.
I got ****ed completey after patiently waiting for almost a month.
I wish amazon sold shotguns
</rant>
Click to expand...
Click to collapse
I preordered mine Nov 23 from Best Buy and had to wait till yesterday before it arrived. Was getting sick of waiting for it but so happy I finally got it. Mine is perfect.
Sent from my Transformer Prime TF201 using xda premium
got_killed said:
Lol I still haven't gotten mine that I ordered on November 22.. My estimated date changed from today to we'll notify you.. It's been two months. Lovely.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Wow. I wouldnt hold out much hope man. I spoke with a "support team leader". He checked to see when they would be getting more in and he said they would not be receiving any in the near future.
This whole situation is really screwed up. How can other companies be getting stock yet one of the worlds largest retailers had none, and has no clue when they will get a decent amount.
the_game_master said:
everyone has weak wifi and gps due to the metal case.
Click to expand...
Click to collapse
True. I just returned mine to Amazon - weak WiFi, NO GPS signal whatsoever, minor screen bleed (although screen bleed is a thing a lot of people don't notice), and that pesky problem where the right side of the bezel was slightly loose - like it wasn't glued down all the way (as it is on my friend's, who got one from the "new" batch just this week).
I'll also throw this out there:
- HHGregg dropped the price to $399 - and then removed it completely from their site when they sold out (it was sold in the actual stores for the same price - so no pricing error there) - it still comes up on the site when you search for it - but click the link, and the product page has been completely removed
- Amazon removed it completely from their site a couple of weeks ago (I wasn't even given the option to order a replacement or an exchange with my return - as is normal Amazon protocol - I was only given the option to get a refund)
- Newegg took it completely off of their website (besides the open box units they unloaded for $399 this morning - most likely, returns)
- A couple of websites have notes that the thing has been discontinued and they won't be expecting more stock in
- Best Buy has removed the sku from their in-store system - managers don't believe they'll be getting any more in
Like people said - grain of salt - but there are 5 of them right there...
EDIT - they may not be getting discontinued by the manufacturer, but my guess is (and it's just a guess) - a lot of retailers were getting heaps of these things back in returns - if it were me, I wouldn't want to deal with the headache of selling them...
TheKricket said:
True. I just returned mine to Amazon - weak WiFi, NO GPS signal whatsoever, minor screen bleed (although screen bleed is a thing a lot of people don't notice), and that pesky problem where the right side of the bezel was slightly loose - like it wasn't glued down all the way (as it is on my friend's, who got one from the "new" batch just this week).
I'll also throw this out there:
- HHGregg dropped the price to $399 - and then removed it completely from their site when they sold out (it was sold in the actual stores for the same price - so no pricing error there) - it still comes up on the site when you search for it - but click the link, and the product page has been completely removed
- Amazon removed it completely from their site a couple of weeks ago (I wasn't even given the option to order a replacement or an exchange with my return - as is normal Amazon protocol - I was only given the option to get a refund)
- Newegg took it completely off of their website (besides the open box units they unloaded for $399 this morning - most likely, returns)
- A couple of websites have notes that the thing has been discontinued and they won't be expecting more stock in
- Best Buy has removed the sku from their in-store system - managers don't believe they'll be getting any more in
Like people said - grain of salt - but there are 5 of them right there...
EDIT - they may not be getting discontinued by the manufacturer, but my guess is (and it's just a guess) - a lot of retailers were getting heaps of these things back in returns - if it were me, I wouldn't want to deal with the headache of selling them...
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My thoughts exactly! Well put.
now in stock .net (no spaces) will get you what you need!
Bender B. Rodgriguez said:
I patiently waited and was told that my prime would be arriving today. Woohoo!!
So I check my tracking today and it says that it is on the truck and in transit to my house.
At 7:00 pm tonight I began to get concerned and call the shipping company (Ensenda). They inform me that they never recieved it from Amazon. (wait what?? the tracking says its on the f'n truck!!)
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Just a bit of advice. I'm a big Amazon shopper, and one thing I've learned is that you have to go out of your way to get that great customer service. Just because one Amazon rep tells you something don't just blindly accept it. Go through all the proper channels (Phone, Chat, E-mail, Supervisor) I can almost guarantee you will be satisfied eventually.
PS Personally I've had the best of luck through phone and e-mail. And afterwards you'll get two links asking "Thank you for your recent inquiry. Did I solve your problem?", if you choose "no" it'll ask you to give them another chance. I have had success in the past using this method as well.
You should easily be able to be put back on the front of the waiting list, it's just common sense. Any good supervisor should see that.
Good Luck!
ToneyEricsson said:
With the problems the Prime has thank yourself lucky you didn't receive one with screen bleed, WiFi issues etc etc as the vast majority have these problems.
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^Exactly.
10chars
Bender B. Rodgriguez said:
Think you are tired of waitng for your prime?? listen to this.
So I ordered my prime on Dec 20, 2011 from Amazon and paid in full with Amazon gift cards.
I patiently waited and was told that my prime would be arriving today. Woohoo!!
So I check my tracking today and it says that it is on the truck and in transit to my house.
At 7:00 pm tonight I began to get concerned and call the shipping company (Ensenda). They inform me that they never recieved it from Amazon. (wait what?? the tracking says its on the f'n truck!!)
They transfer me to Amazon support who apologized and told me that they would have a replacement ship out and arrive on monday.
I was put on hold and when support returned they told me that I would not get a replacement as they had none in stock. Also they said they had no idea when they would be receiving any more. They best they could do was refund me.
They would not even place a new order for me, and now I am assed out.
Now I have no prime, not even a pending order, nothing.
I have to wait for them to come in stock before I can even re-place my order.
I got ****ed completey after patiently waiting for almost a month.
I wish amazon sold shotguns
</rant>
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Seriously?.. You've read the posts about the state of this piece of crap and you still post to say you're bummed about not getting one that will be broken, just like the rest... WTF??
Sorry man, but you deserve to lose your money.
Someone Walkin' said:
Seriously?.. You've read the posts about the state of this piece of crap and you still post to say you're bummed about not getting one that will be broken, just like the rest... WTF??
Sorry man, but you deserve to lose your money.
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Do you even own one, or you just here to troll??
Not everyone has a broken prime,. Its just the people who are complaining (many of them rightfully so) are more vocal than those who are satisified.
Bender B. Rodgriguez said:
Think you are tired of waitng for your prime?? listen to this.
So I ordered my prime on Dec 20, 2011 from Amazon and paid in full with Amazon gift cards.
I patiently waited and was told that my prime would be arriving today. Woohoo!!
So I check my tracking today and it says that it is on the truck and in transit to my house.
At 7:00 pm tonight I began to get concerned and call the shipping company (Ensenda). They inform me that they never recieved it from Amazon. (wait what?? the tracking says its on the f'n truck!!)
They transfer me to Amazon support who apologized and told me that they would have a replacement ship out and arrive on monday.
I was put on hold and when support returned they told me that I would not get a replacement as they had none in stock. Also they said they had no idea when they would be receiving any more. They best they could do was refund me.
They would not even place a new order for me, and now I am assed out.
Now I have no prime, not even a pending order, nothing.
I have to wait for them to come in stock before I can even re-place my order.
I got ****ed completey after patiently waiting for almost a month.
I wish amazon sold shotguns
</rant>
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Cool, any chance we can move this to an Amazon forum as I'm not sure what this has to do with XDA.
demandarin said:
FALSE!!! VAST MAJORITY DOESNT HAVE THESE ISSUES..get your facts straight...check out my news flash thread if you want Facts
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I'm not trying to dog you, and I appreciate the info that you shared, but nobody knows if you know anyone inside Asus. Its an anonymous forum. Btw, I'm Seth Rogan, and I'm smoking a doobie while I post this. Please watch my next movie.
demandarin said:
FALSE!!! VAST MAJORITY DOESNT HAVE THESE ISSUES..get your facts straight...check out my news flash thread if you want Facts
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How can you say a "vast majority?" There are just as many people on here with issues as there are people WITHOUT issues. You keep posting your thread, but it is all based on an unnamed, unproven anonymous source. That could be anyone, it could be a real Asus employee, it could be Seth Rogan above, or your imagination.
I keep hearing the argument of how there are not that many primes with issues because XDA and other forums are just a small percentage of actual owners and most owners probably wouldn't be on here posting their problems. Or how people wouldn't come on here to post that they have a great prime, but only if they have problems.
Thus, those with issues are probably magnified on these forums compared to the overall numbers. However, that can work both ways. XDA could also be a very small sample of those who think they DO NOT have problems. You really cannot have it both ways.
I am still seeing FAR MORE people with issues than people who do not have issues. Even in the Positive & Perfect Prime threads.
Your thread isn't really based on any facts or anything to prove that there are not really as many issues as everyone thinks. It could easily just be YOUR opinions since your source is an anonymous person. I could just as easily say "I know someone at the top, inside Asus, and this is straight from the horses mouth. They are having a lot of issues with the Prime and have had daily meetings to decide what to do. They are considering simply replacing it with the new model since the T201 has so many issues. They are starting to slow down distribution to buy more time to consider the next step to still maximize sales and profits, stay tuned!"
How is that any different than YOUR anonymous source>? I just made that all up, but it sounds just as factual as your unnamed and anonymous source. I have read your thread, I honestly have. After reading it, it doesn't change my mind. It doesn't make me feel more comfortable or confident in the Prime OR Asus. It just makes me question the source, that is about it.
I ordered mines from bestbuy the only email I received was the first time I did the preorder
With Best Buy Mobile pre-orders, you will receive one email when you place the pre-order, and another on the day it is available for pick up (in this case, the 19th.) Then head on down to your store and pick up the phone! Make sure you grab the Geek Squad Black Tie Protection, and at least give the Buy Back program some consideration.
Even if you plan on keeping your phone all through the 2 years, you'd still get back $150 (based off the full retail price) when you go to trade it in. This comes on a Best Buy gift card, so you can use it anywhere throughout the store, INCLUDING on the purchase of your next phone!
Anyone have any theories on why the best buy date says 2/13 instead of 2/19?
Sent from my BNTV250 using Tapatalk
thinguy said:
Anyone have any theories on why the best buy date says 2/13 instead of 2/19?
Sent from my BNTV250 using Tapatalk
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thats probably the day THEY receive it. legally they cant give it to you until the 19th.
Does your order status from BB say that the case and phone are backordered? I hope I didn't preorder it too late to where I'll be delayed in receiving mine longer than the earlier orders.
You expecting them to magically ship your phone early?
thinguy said:
Anyone have any theories on why the best buy date says 2/13 instead of 2/19?
Sent from my BNTV250 using Tapatalk
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Sometimes our computers show two dates. One is listed as an in-stock date, and the other is listed as a street date. This is commonly set to prevent someone from selling a phone/game/anything earlier than intended by the manufacturer.
Jimmer411, don't appreciate your sarcasm in that response.
I was just wondering if the other BB preorders are currently showing the same backordered status as mine is. There's about a one-week window where people have been placing their orders (my order being on the latter end), so it's not out of the question that BB has ran out of their allotment for their initial shipments.
I can also understand how since these are preorders (and therefore not in stock), that BB would therefore indicate the status of the item as on backorder until they're allowed to ship them out on or around the 17th.
Either way, I'm fine with whatever the outcome is and am not expecting any magical early shipment.
bdeitemeyer said:
Jimmer411, don't appreciate your sarcasm in that response.
I was just wondering if the other BB preorders are currently showing the same backordered status as mine is. There's about a one-week window where people have been placing their orders (my order being on the latter end), so it's not out of the question that BB has ran out of their allotment for their initial shipments.
I can also understand how since these are preorders (and therefore not in stock), that BB would therefore indicate the status of the item as on backorder until they're allowed to ship them out on or around the 17th.
Either way, I'm fine with whatever the outcome is and am not expecting any magical early shipment.
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I wasn't responding to your post and I wasn't being sarcastic. BB and AT&T made it pretty clear when the phone would be shipped/sold. I wouldn't expect any email after the order confirmation until it ships or is canceled from lack of funds.
It actually isn't unheard of for preorders to ship/arrive a day or two early.
I wish you all the best of luck!
Sent from my SAMSUNG-SGH-I727 using XDA App
the wifey and i pre ordered our phones at the same time... my date says the 13th, hers says the 19th... she got the white one... weird? or are the white ones are shipping later?
Can we all be patient untill the end of the week. Just MONDAY guys. A long way to go.
I wonder if people would think I was weird if I show up at BB everyday this week to stroke the dummy Note and call it my precious.
droidal said:
I wonder if people would think I was weird if I show up at BB everyday this week to stroke the dummy Note and call it my precious.
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thinking: You are weirdo
droidal said:
I wonder if people would think I was weird if I show up at BB everyday this week to stroke the dummy Note and call it my precious.
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Lol sure would be funny to see!
Sent from my MB860 using XDA App
i am just hoping that BB ships out after 19th isnt true..
woogi8 said:
i am just hoping that BB ships out after 19th isnt true..
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I'm picking up in store, and my BB better have it there. I'll be waiting at the door at 11am on the 19th whether I get an email or not.
droidal said:
I'm picking up in store, and my BB better have it there. I'll be waiting at the door at 11am on the 19th whether I get an email or not.
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Same here. I will be there and I will be ready, and there's nothing no one can do about it. I probably won't even sleep the previous night tbh. Yeah, its that serious.
Sent from my Inspire 4G using Tapatalk
I will be mad as **** if it's not there first thing in the morning but knowing my luck I will get there 11am and some guy who knows nothing about the phone will come from a long night of drinking and partying and not know what the hell I'm talking about I say the best thing to do is call Saturday before closing and try to confirm that they got the shipment because if it ain't there Saturday night it ain't gonna magically appear overnight lol
phillyrican said:
I will be mad as **** if it's not there first thing in the morning but knowing my luck I will get there 11am and some guy who knows nothing about the phone will come from a long night of drinking and partying and not know what the hell I'm talking about I say the best thing to do is call Saturday before closing and try to confirm that they got the shipment because if it ain't there Saturday night it ain't gonna magically appear overnight lol
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Well, to be fair, you did decide to go with Best Buy. Not to be mean or anything, but honestly, don't you expect them to screw it up at this point?