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Hi,
I hope I am on the right thread.
This issue started one week ago. I have a 4.1.83 (no root, no G-blur or any specific customization beside the ) just the stock Atrix phone.
When my phone is turned off, if I try to plug it into the wall with the moto charger the red Motorola logo came on, then disappear then came back on and keep doing that (on and off) - infinite rebooting loop. Before, the battery charge status would come on and the phone would charge fine.
Now it just does this unlimited reboot on the red M logo.
If i turn on the phone without the cable, the phone turns on fine and i can charge it with the wall charger after the phone is booted. But not when the phone is turned off.
Do you have any ideas on what is going on and how to fix it?
Thanks for your help.
Hmm... Is the charger the one specifically designed for your Atrix and you're sure you haven't done any tweaking to the phone?
Absolutely certain. Am using the original Charger and did not try to do anything special with the phone...I did not touch any system file nor tried to tweak anything.
Phone is 'stock' beside few apps I installed several weeks before the problem starts to occur.
darrycowl said:
Absolutely certain. Am using the original Charger and did not try to do anything special with the phone...I did not touch any system file nor tried to tweak anything.
Phone is 'stock' beside few apps I installed several weeks before the problem starts to occur.
Click to expand...
Click to collapse
If you had rooted, etc. I would say flash sbf and start over, but since you are stock, I would return it for a warranty replacement.
Can I do that even if I have owned it for 3 months?
Thanks!
I have the same exact problem but I have my mobile flashed, plus bought mine from eBay. Should it be a software issue?
darrycowl said:
Can I do that even if I have owned it for 3 months?
Thanks!
Click to expand...
Click to collapse
You have one year warranty through Motorola. See warranty section in the following:
http://www.motorola.com/staticfiles/Support/US-EN/Mobile%20Phones/ATRIX_4G/US-EN/Documents/StaticFiles/ATRIX_LG_68014203002A.pdf
If the phone is defective, you are covered. If it's accidental damage, you would have to use your phone insurance through your carrier.
Can't be accidental...Phone is working perfectly beside the charging issue and so far.
Only issue is it takes 1 full day to charge it from 10% to 100%
Last night I plugged my phone at 9pm (60%). It took 8 hours to have it fully charged...
Thanks for your reply, I guess I 'll check with ATT first :'( and Motorola then....
Did you already try charging with the phone off through USB on your desktop or laptop? Maybe the wall charger is defective.
Do a backup and perform a factory restore to see if it fixes it before shipping it out for warranty.
Goodluck!
darrycowl said:
Can't be accidental...Phone is working perfectly beside the charging issue and so far.
Only issue is it takes 1 full day to charge it from 10% to 100%
Last night I plugged my phone at 9pm (60%). It took 8 hours to have it fully charged...
Thanks for your reply, I guess I 'll check with ATT first :'( and Motorola then....
Click to expand...
Click to collapse
your battery and or phone is straight up defective, or something is wrong, needs to be replaced. no way should it take that long to charge. something go out of wack, and it sounds like faulty battery is failing, hence why it wont charge turned off AND takes forever to charge up when turned on.
So the past two nights iv let my rezound battery go dead. The problem is it wont charge a dead battery. It charges if there is some battery and its on but when it is dead it is dead. The fix was I had to put the rezound battery in my tbolt to get a little bit of juice.
Any ideas or similar problems? I am unlocked with the htc unlock tool and running nils business sense?
Could it be a rom bug?
Don't let your battery die. It's bad for it anyway.
Sent from the Rez Beast
Once the battery is dead what does the LED on the phone do? If it blinks for a while it is either too hot or too dead to turn on, but it can still charge eventually. If the LED is not coming on at all I would pull the battery out and connect the charger with no battery and see if the LED comes on. If still no luck, get a new charger.
Blinks then Charges
I had the battery die on me once (on a prior battery and prior rezound). The phone will blink orange for a WHILE (I tried 3 different chargers not knowing what it was), but eventually started to charging. I think patience is needed. If, after 15 minutes, you still aren't charging, then that's something (but longer if the phone was also hot).
If I hit he power button with or without the battery in the led will light for a short time. I had it plugged in all night and no charge. I used two different plugs.
As for not letting it die. I know its not ideal but I couldn't help it.
jdmba said:
I had the battery die on me once (on a prior battery and prior rezound). The phone will blink orange for a WHILE (I tried 3 different chargers not knowing what it was), but eventually started to charging. I think patience is needed. If, after 15 minutes, you still aren't charging, then that's something (but longer if the phone was also hot).
Click to expand...
Click to collapse
+1. Same thing here.
KORM via the beast known as the Rezound.
I let my phone die completely once. I freaked out that my phone wasn't charging. I went onto HTC's site and it said that it could take 20 or more for the led to turn on while charging if the phone was completely dead. Just plug it in and be patient. It will charge and the led will eventually turn on.
Sent from my Vigor using xda premium
I had this problem too, and am a little concerned I have a defective phone
So I had this issue happen this weekend. My daughter was using the phone when it died. Couldn't get it restarted. (I am unlocked via HTC, stock ROM with bloat removed. Phone is a week old.)
After messing with it using the factory charger/cable and other chargers/cable combinations I got nothing. Light would only intermittently come on for a second or two then go back off.
I charged it over night with the factory charger/cable. Didn't work the next day. Charged it all day and night with my old charger/cable that I know works. Didn't work.
Tried multiple variations of taking out the Battery/Sim/SD card and using the plug-in chargers & CPU USB variations with no success.
Luckily, I had ordered a new spare battery and it came in the mail before I returned the phone. Plugged it and it started up fine.
But my concern is that my phone is not properly charging. I have also had other similar charging/battery life issues that raise concern.
As far as not letting it die, **** happens and phones die, if this is a reoccurring problem, that in my mind is pretty unacceptable. A phone should charge when its plugged in no matter what. I may end up returning it to see If just got a defective phone/battery.
My phone will turn on then off and im starting to think it has something to do with the battery. But when it started it was in tue yelllow on the status bar, now i have it charging without being turned on and the indicator light is on but hopping mine will fire up soon. This all just happened to me within the last two hours lol, already called verizon to get a replacement but still going down there tomorrow.
Sent from my SCH-I800 using xda premium
DLink888 said:
So I had this issue happen this weekend. My daughter was using the phone when it died. Couldn't get it restarted. (I am unlocked via HTC, stock ROM with bloat removed. Phone is a week old.)
After messing with it using the factory charger/cable and other chargers/cable combinations I got nothing. Light would only intermittently come on for a second or two then go back off.
I charged it over night with the factory charger/cable. Didn't work the next day. Charged it all day and night with my old charger/cable that I know works. Didn't work.
Tried multiple variations of taking out the Battery/Sim/SD card and using the plug-in chargers & CPU USB variations with no success.
Luckily, I had ordered a new spare battery and it came in the mail before I returned the phone. Plugged it and it started up fine.
But my concern is that my phone is not properly charging. I have also had other similar charging/battery life issues that raise concern.
As far as not letting it die, **** happens and phones die, if this is a reoccurring problem, that in my mind is pretty unacceptable. A phone should charge when its plugged in no matter what. I may end up returning it to see If just got a defective phone/battery.
Click to expand...
Click to collapse
As far as not letting it die, **** happens and phones die.
--I agree, but once it gets down to 5%, why not just turn it off knowing the problems people are having so wide spread now.
Under the exact same conditions I have had the same problem with a warm battery reboot. It seems to occur when you are talking on the phone and let it die. Once it dies the phone will not reboot. My wife has the exact same phone. When I put her battery in my phone the phone works fine. My wife’s phone dies every night and she simply plugs it in the wall and it charges no problem. Again the conditions seem to be related to the battery dying while it is hot. If the battery dies while the phone is cool and not used then it seems to reboot no problem. I will go to Verizon tomorrow to look for a fix. I will let you know what happens.
I'm also having this problem but i can return my phone because i unlock it or can i return it ?
Check and see if your battery is 3.7 or 3.8v . I wonder if it is related to the charging issue with the 3.8v battery some people seem to be having.
mjh68 said:
Check and see if your battery is 3.7 or 3.8v . I wonder if it is related to the charging issue with the 3.8v battery some people seem to be having.
Click to expand...
Click to collapse
it's a 3.8v what do you recommend i do ?
I had this happen, and here is what worked:
Unplug charger
remove battery
plug charger in
insert battery (while charger is plugged in)
I got an immediate orange LED and after a little while I was able to run the phone back on.
gsgleason said:
I had this happen, and here is what worked:
Unplug charger
remove battery
plug charger in
insert battery (while charger is plugged in)
I got an immediate orange LED and after a little while I was able to run the phone back on.
Click to expand...
Click to collapse
I had the same issue with my OG Droid. Would kill the battery and it would stay dead, even after a whole night of charging. The above method seemed to work for me.
I make 100% sure mine never goes totally dead after an experience I had with my Droid Charge.
I accidentally let it die completely (I fell asleep when it was almost dead & it ran all night). The next morning it was off, I put in a fully charged battery & it fired right up but started FCing like crazy. Every single thing I clicked on force closed immediately, I had never seen anything like it.
I was running a custom ROM & kernel & had done a nandroid BU the day before. I restored the BU & the phone ran perfectly again, but that scared me enough that I made darn sure it never happened again LOL........
gsgleason said:
I had this happen, and here is what worked:
Unplug charger
remove battery
plug charger in
insert battery (while charger is plugged in)
I got an immediate orange LED and after a little while I was able to run the phone back on.
Click to expand...
Click to collapse
That didn't work for me i just won't let it run down i guess.
Holy ****!!! I think I may have found the fix! I have had the same exact problem as everyone in here. It seems to happen once I root. My Rezound would die completely, then after plugging it in, the light would come on for 5 seconds or less then shut off. I plugged it into my computer and Windows makes the USB Connected sound, so I figured something is happening.
I went into my command prompt and *adb devices*. It showed my device, but says in recovery mode. I then *adb reboot bootloader* and the bastard rebooted into bootloader! From there, I chose "REBOOT" and it fired right back up! Anyone who is having this problem, please try this and let me know if it works for you!
***UPDATE***
It appears when the battery dies all the way and then doesn't charge, the phone is automatically going into recovery mode even though nothing shows on the screen. I had my SIM card out when I tried this the first time, then when putting my SIM back in, it started doing the same thing. But again, it was going directly into recovery mode. This time, I tried a simple *adb reboot* and BAM! I'm back up and running! Again, let me know if this works for you, or if you need help doing this, let me know.
thehomebiscuit said:
Holy ****!!! I think I may have found the fix! I have had the same exact problem as everyone in here. It seems to happen once I root. My Rezound would die completely, then after plugging it in, the light would come on for 5 seconds or less then shut off. I plugged it into my computer and Windows makes the USB Connected sound, so I figured something is happening.
I went into my command prompt and *adb devices*. It showed my device, but says in recovery mode. I then *adb reboot bootloader* and the bastard rebooted into bootloader! From there, I chose "REBOOT" and it fired right back up! Anyone who is having this problem, please try this and let me know if it works for you!
***UPDATE***
It appears when the battery dies all the way and then doesn't charge, the phone is automatically going into recovery mode even though nothing shows on the screen. I had my SIM card out when I tried this the first time, then when putting my SIM back in, it started doing the same thing. But again, it was going directly into recovery mode. This time, I tried a simple *adb reboot* and BAM! I'm back up and running! Again, let me know if this works for you, or if you need help doing this, let me know.
Click to expand...
Click to collapse
Yes... HTC phones never charge "powered off" When you turn it off and then put it on the charger, it is actually entering/booting a special screen off recovery mode during charging.
CWM recovery on the rezound has trouble charging a completely dead battery.
Use Amon RA recovery.
So I am on my second battery right now. The first one just decided it shouldnt turn on. I could plug the charger in and the notification light wouldnt turn on, pull the battery and it would. Well, now my second battery is doing the samething. I had left it on the charger while I was outside doing stuff, came in in the afternoon, dead phone. Pulled and replaced battery a few times, phone still wouldnt turn on. Then I plugged in the charger and no notification light would come on. So I finally pulled the battery and with the battery out I plugged in the charger and then the notification light would come on. What the hell is going on here?
Anyone else have these problems? Now I have to drive 30+ miles one way to my nearest Verizon store to replace this damn thing and I am not happy about this one bit. Anyone on here have any suggestions for me?
remmy5r said:
So I am on my second battery right now. The first one just decided it shouldnt turn on. I could plug the charger in and the notification light wouldnt turn on, pull the battery and it would. Well, now my second battery is doing the samething. I had left it on the charger while I was outside doing stuff, came in in the afternoon, dead phone. Pulled and replaced battery a few times, phone still wouldnt turn on. Then I plugged in the charger and no notification light would come on. So I finally pulled the battery and with the battery out I plugged in the charger and then the notification light would come on. What the hell is going on here?
Anyone else have these problems? Now I have to drive 30+ miles one way to my nearest Verizon store to replace this damn thing and I am not happy about this one bit. Anyone on here have any suggestions for me?
Click to expand...
Click to collapse
If you bought it from Verizon and not second hand, then you have 1 year warranty. I suggest you call Verizon's customer service and speak with them and get a replacement sent. I've done this multiple times with just about every phone I've had. 1800-922-0804 is what I dial. to get to them, press 0, then press 0 again, and it will ask for your account password, then a rep will get on the phone.
best of luck.
If the phone is older than 30 days, or maybe it's 14 now with Verizon, they give you a refurbished phone, if you are over that period and went to the store I'm pretty positives all they would do is order you the replacement refurb phone. 30+ miles each way is a hike, save the gas money
remmy5r said:
So I am on my second battery right now. The first one just decided it shouldnt turn on. I could plug the charger in and the notification light wouldnt turn on, pull the battery and it would. Well, now my second battery is doing the samething. I had left it on the charger while I was outside doing stuff, came in in the afternoon, dead phone. Pulled and replaced battery a few times, phone still wouldnt turn on. Then I plugged in the charger and no notification light would come on. So I finally pulled the battery and with the battery out I plugged in the charger and then the notification light would come on. What the hell is going on here?
Anyone else have these problems? Now I have to drive 30+ miles one way to my nearest Verizon store to replace this damn thing and I am not happy about this one bit. Anyone on here have any suggestions for me?
Click to expand...
Click to collapse
Just had my Rezound battery die last night. It was freezing outside and my battery was at 1%. The screen just went blank. When I got home, plugged in the charger. The notification led came on for 3 seconds then went back off again. Tried several chargers I had and pulling the battery and plugging it in.
Weird.
Verizon has the 14 day return/exchange policy now. I was at 12 days so I just went in and they replaced the battery with a brand new one from a Rezound box. I assume they will send that unit back RMA. My phone works now.
You're not the only person having battery death issues. Not sure why this is a problem on the Rezound. I recently purchased an extended battery ironically. It will be arriving tomorrow.
Here's to hoping that it won't die. I should buy some spares just in case. Make sure you call customer service and report the issue. It is tracked.
I was also having an issue charging from a dead battery (would charge just fine otherwise). The charging indicator would not stay lit, but after giving it 10 minutes or so, repeated attempts to power on would eventually work and then it would charge normally.
Had this happen several times and then reflashed the stock image. Seems to be working as it should now. However, when I got my phone it had a dead battery it wouldn't charge. So we'll see what happens.
Note: was running Senseless 1.0 and de-bloated. Stock rom kernel. If it matters....I probably didn't get a clean install when doing it all.
Rezound has a known issue that if the battery dies to far you'll need something else to charge the battery. Some people have used their old thunderbolts to give it a pre charge, buy the stand alone charger from Verizon. Or just don't let your phone discharge tthat far.
Sent from my ADR6425LVW using XDA App
nosympathy said:
Rezound has a known issue that if the battery dies to far you'll need something else to charge the battery. Some people have used their old thunderbolts to give it a pre charge, buy the stand alone charger from Verizon. Or just don't let your phone discharge tthat far.
Sent from my ADR6425LVW using XDA App
Click to expand...
Click to collapse
Good to know - is that all or most Rezounds? Because I wonder if I should swap mine while I still can.
Like I said, I was having that issue and after flashing the stock RUU (updated one, .6) my phone is charging a dead battery just fine (2 for 2 so far, fingers crossed).
Actually brand new in the store mine had a dead battery and it would not charge, so they gave me a new battery. Perhaps there was a fix in that updated RUU. It's just a suggestion - after I confirm this works consistently I'll see what happens with some other roms.
Alternatively, it's also possible the stock RUU doesn't let you drain the battery as far as the roms do. I was able to power back on several times until it finally wouldn't (and no led flashing at that point), but now it charges from there.
Yea, I woke up one morning and my phone was deader than a door nail. Popped on the charger and no notification light, called Verizon to whine and prepared to stop by the store to get a replacment battery. However just for kicks I plug the phone back on the charger (ok my laptop) and after 1/2 hour the notification light popped back on and the battery started to charge. Now Prior I was having a high rate of discharged getting about 2 hours of use and 5 on standby (airplane on, WiFi and Data off) and still having the high rate of discharge. I started to investigate why the phone was getting hot and discharging so fast. Now I couldn't fine the culprit (I think WIFI was the cause) but I just did a factory reset, reloaded my rom and kernal and poof, everything return to normal including much longer discharge rates and I'm much happier now (Adult Beverages and household chemicals indigestation).
If you go to HTC's website it actually has a faq on this. Their response goes pretty much like this. If you drain your battery till the phone shuts off, plug your phone in. It will flash the notification light then there will be no charging light. The light could take 20 minutes or more to turn on. I also had this problem like you guys but just put it on charge over night and it will be fine. Just don't kill it to 0 anymore.
Found the Quote: My phone won’t power on. What can I do? close
If your phone will not power on, your battery may be drained or not seated correctly.
Tips:
If the battery is completely dead, the phone will need to charge for a few minutes and then should power on once this happens. When plugging the phone into the charging, the notification light may not light up immediately as the battery is completely dead. Let it charge for about 20 minutes before trying to power on.
Make sure you are using the AC charger that was supplied with your phone
Sent from my Rezound using xda premium
battery discharges while plugged in and using it
ok, so this happened with the stock rom, and two other roms i had.
What would happen is if you plug the phone in, and use it, you would expect it to charge while you are using it. It did on my dinc. it actually discharges while you use it and it is plugged into the supplied charger.
This is not a good thing. I am wondering if anyone else is having a similar experience.
One interesting side note.
I installed rezrom recently, and after the initial install i didn't experience this problem and got a 24 hour charge out of the battery. Now on my second charge only lasted 7 hours, and i get that drain while plugged in again.
Are you using the stock charger or a different one? You might not be charging at 1amp.
Sent from my ADR6425LVW using xda premium
I am using the stock charger. I have two actually, one from my dinc, which also supply 1 amp of power
That's really crappy and definitely an issue they need to address. My Rezound sucks on the battery like a wine-o on a Friday night, but it's never gotten to the point of blacking out.
I am just interested to know if anyone else is experiencing this issue of it being plugged in and not charging when u surf the net, but actually discharges.
The whole issue of it not powering up for 15 minutes after it dies is a bunch of crap too. my dinc does not do this, and god forbid that my phone dies in an emergency situation and i need to get a hold of someone fast!
oh i forgot to add that i called VZW and complained about this, and they going to send a new battery. Something tells me this won't resolve this issue though
I have the official HTC 2750 battery and Its been good except 2 mornings I woke up to an unresponsive phone with no charge notification after plugging it in.. Pulling the battery and reinstalling let me start the phone up. I have had this phone/battery combo for 2 weeks.. should I try to get a replacement battery or is this normal. There have been two different answers here and I want to do the right thing here...
Sent from my Xoom using xda premium
UgXvibe said:
I have the official HTC 2750 battery and Its been good except 2 mornings I woke up to an unresponsive phone with no charge notification after plugging it in.. Pulling the battery and reinstalling let me start the phone up. I have had this phone/battery combo for 2 weeks.. should I try to get a replacement battery or is this normal. There have been two different answers here and I want to do the right thing here...
Sent from my Xoom using xda premium
Click to expand...
Click to collapse
So you are saying the phone died, then refused to charge on the extended battery?
carm01 said:
So you are saying the phone died, then refused to charge on the extended battery?
Click to expand...
Click to collapse
Yes, exactly. Not sure if it was entirely discharged. I'll leave it off the charger tonight and see if it does it again by morning. I'll let you know battery % once I get it booted.
Sent from my ADR6425LVW using xda premium
From the beginning, phone was on charger, charging then came back later (phone still on charger) no led, nothing, phone wouldnt turn on.
Hello everyone,
My sgh i777 (running one of the UCLE5 semi v# ROMS, can't remember which one xD, on siyah v3.4.3) is having a strange problem. What happened was, I put my phone on the charger on my desk, and my sister had a friend over and were messing around. Well I found my phone later in the day on the floor, and it seemed like it was more scratched then. It was still plugged into the charger at the time so I tried to turn it on. However, when I turn it on, the grey battery screen with the loading circle shows up for less than a second, and the screen turns off. Then it will do that again, flashing this screen until I unplug it from the charger. Not matter what I do, it will not get past this screen, and actually, after the screen flashes a bunch of times, you wil stop seeing the battery screen but merely a flash of light on the touchkeys and maybe the screen. I am pretty sure it is not a problem with the charger itself, and I think it may be a problem with the battery. However, my friend had an issue with his Droid (first one) where the charging port on the phone was broken and he had to use an external battery charger to charge the battery, and then it would work fine. To me, the port seems like it is not damaged, and since when I found my phone on the floor it was really hot, I really think the battery just died. I am also fairly certain that this problem is not a software issue, considering I have not tweaked anything on my phone for a few days now, and since it was working just fine before I found it on the floor. I would appreciate any feedback that you guys can give me because, like everyone else, this phone is my baby
Thanks!
Shadow12347 said:
Hello everyone,
My sgh i777 (running one of the UCLE5 semi v# ROMS, can't remember which one xD, on siyah v3.4.3) is having a strange problem. What happened was, I put my phone on the charger on my desk, and my sister had a friend over and were messing around. Well I found my phone later in the day on the floor, and it seemed like it was more scratched then. It was still plugged into the charger at the time so I tried to turn it on. However, when I turn it on, the grey battery screen with the loading circle shows up for less than a second, and the screen turns off. Then it will do that again, flashing this screen until I unplug it from the charger. Not matter what I do, it will not get past this screen, and actually, after the screen flashes a bunch of times, you wil stop seeing the battery screen but merely a flash of light on the touchkeys and maybe the screen. I am pretty sure it is not a problem with the charger itself, and I think it may be a problem with the battery. However, my friend had an issue with his Droid (first one) where the charging port on the phone was broken and he had to use an external battery charger to charge the battery, and then it would work fine. To me, the port seems like it is not damaged, and since when I found my phone on the floor it was really hot, I really think the battery just died. I am also fairly certain that this problem is not a software issue, considering I have not tweaked anything on my phone for a few days now, and since it was working just fine before I found it on the floor. I would appreciate any feedback that you guys can give me because, like everyone else, this phone is my baby
Thanks!
Click to expand...
Click to collapse
Try pulling battery for a few. put it back in. try to get into CWM and wipe cache and dalvik.
Who knows how that happened. But if you have CWM or D/L mode, your fine.
I had this exact same problem on my phone (minus ending up on the floor part). I think it is from the battery overheating. Pull the battery and let it sit for a few. I had to let mine sit out for almost 4 hours before it turned back on. It may not take that long but i would leave it out for at least an hour or 2.
Thanks for your feedback! Yeah I left the battery out of the phone overnight and when I woke up I tried it again and it still did the same thing :/
I want to get an extended battery anyway (I think I'm going to order the qcell one) and if that fixes the problem that'd be great, but if it isn't a battery problem and it could be fixed now I would love to hear how so I am not out a phone until the new battery arrives ;D
Will your phone turn on when not plugged in?
Sent from my SGH-I777 using Tapatalk 2
No it won't even show the battery screen when it isn't plugged in. It only does that with the charger. Also it won't even have the flicker of the touchkeys, just nothing haha.
Try to get another fully charged battery from a friend and see if phone will turn on, or if you have an external charger, charge up a battery and see if it turns on
Sent from my SGH-I777 using Tapatalk 2
Ok I will try that as soon as possible
I tried a different battery from a different phone (although it was still a samsung phone and the battery fit right and everything) and the same thing happened >,< nothing would happen unplugged, but as soon as I put it on the charger, the touchkeys would flash, and the screen would flicker at certain intervals. Unfortunately I think this is a more serious problem :/
Shadow12347 said:
I tried a different battery from a different phone (although it was still a samsung phone and the battery fit right and everything) and the same thing happened >,< nothing would happen unplugged, but as soon as I put it on the charger, the touchkeys would flash, and the screen would flicker at certain intervals. Unfortunately I think this is a more serious problem :/
Click to expand...
Click to collapse
Same happen with my friend I9100. Power Controller gone. Only service center will help.
Seems like your USB ports are bridged. I had this exact problem. If you're under Samsung's warranty, send it to them and they'll replace it. If not, MobileTechVideos could fix it for you.... Though if you're on a custom ROM then I assume you must put it to stock before sending it out to Samsung...
I got it to work haha. Go figure the one thing I did not try fixed it. -___- I was reading through some other threads and found a guy with a similar problem and he said that he left the battery IN the phone but left it UNPLUGGED. Well I did this overnight and sure enough this morning it worked xD
Reading is wonderful!
Glad you got the problem resolved.
Clay
Sent from my SGH-I777 using XDA
I have the same issue but it happened after I left phone without charge for 2 weeks but whatever I do .. I still cant get it to work
Blaze03 said:
I have the same issue but it happened after I left phone without charge for 2 weeks but whatever I do .. I still cant get it to work
Click to expand...
Click to collapse
mine was unused for a few weeks too. I thinking its just the battery might actually go to a battery store in my city to get a new one.
Hello, i've a small Problem with my brand new Lumia 920...
yesterday i got it from postal service, after installing everything the battery got empty... ok no problem... pluged in the charger, i know from my HD7 that it could take a few minutes that the phones charges a bit before next boot...
but the lumia 920 didn't boot also not after about 1 hour on charger...
i just see the nokia messages then a small flicker line on the bottom of the screen and then it resets (i know it resets because the recognized devices, nokia bootloader and another one, by windows disapears)
and the "empty red" battery symbol apears with a charger sign when plugged in (whats normally be total normal) when trying to boot without charger then just the "empty red" battery symbol apears!!
when on charger, after the batterysymbol, i can see that the display isn't turning off, just showing black but has some light on it... definitly not that black when the phone is turned off completely...
yesterday i tried a few button combinations... plugin with volume down, shows a flash on the screen... after that the phones boots normally..
today i ran out again of battery, but now nothing helps...
anyone got this issue too?? any tip what i can try or do??
are you using the original charger?
The 920 needs high current charger in order to charge normally.
yeah i had this to about a week ago, just sit it on charge for a long long time with the stock charger. mine took probably 4-5 hours, then hit the on button and it came on (still saying it was flat, but turned on at least). havent had the issue since.
Edit: also, are you running stock rom? just wondering as im on flashed portico and i literally just saw another bloke with the portico update complaing of the same thing... which has me wondering if its firmware or something else..
Hello,
i guess i have the portico update allready...
my carrier released the phones 3 weeks ago...
i'm on 8.0.10211.204
1232.5951.1249.1002
i'm using of course the original charger that have come with the phone...
as it looks like it really takes many hours... so as yesterday on mine... i tried everthing... than i decided to let it alone... after watching TV the phone rings sometimes about a new message... !? wtf.... i will try next time when the battery rans out to just let it on the charger a few hours without trying to press some button combinations or disconnect and reconnect a few times ...
but i'm pretty sure this has something todo with that, that the screenlight is still on when on charger and this batterysymbol w charger icon apears or better said than disapears...
i thing the display still drains current and so the charge take longer to have the minium charge for boot... ?!
I have the same problem after I flashed it to portico
my phone still charging for 1 hour to start up & when it done the battery was 6%
ok, no i've changed my response, my phone went flat yesterday about 7am (perth time), its been on charge since, and no boot. (what am i up to? 27 hours?) ive tried different chargers (my Qi wireless charger, stock charger, random microusb charger), even tried different wall sockets. stressful....
Edit: sent back to nokia. apparently its bricked. also, holding the volume down button and plugging in the charger is meant to display an explanation mark while the phone is switched off. the person i spoke to at Nokia asked me to do this, but mine didnt display anything, thats when she decided it was bricked. i wonder if its anything to do with flashing the custom firmware... apart from this issue, the rom felt very stable.