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Hey guys,
I was wondering if anyone has experienced this? When I use headphones I get the white noise/hissing. I've used three sets of head phones on the Eris and still get the white noise/hissing.
I've then gone on to use the headphones in three other devices (ipod, computer, blackberry) and no white noise/hissing. It's really annoying.
Is this something that I can have Verizon swap out for me?
Still nothing?
its a ghost
but actually it's probably an issue with the headphones compatibility with your Eris. I don't know.
Yeah, I thought that too. So I tried mono head phones, stereo, noise cancelling and any other kind I could get my hands on.
sorry wrong post
tazzpatriot said:
just wondering if anyone looked into the audio csv files in the ect folder ? if u open it , it says sprint hero, not sure if thats an issue or not ,
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Haven't done that, but I'm not a programmer, so outside of seeing them there, I can't do anything. It'd be great if someone could check that out.
nesgodawg said:
Haven't done that, but I'm not a programmer, so outside of seeing them there, I can't do anything. It'd be great if someone could check that out.
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Click to collapse
im not haven any issue i was just tryin to point that out ,if it s the problem all u need to do is switch them out
Oh I got it.
I don't see any Sprint files in the etc folder.
Just a quick update:
Appears this is a known issue with the phone and they are shipping out "Warranty Replacement" today.
nesgodawg said:
Just a quick update:
Appears this is a known issue with the phone and they are shipping out "Warranty Replacement" today.
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Click to collapse
It is a known issue, but as far as I know there is no fix for it. I've gotten it on both of the phones I have had.
nindoja said:
It is a known issue, but as far as I know there is no fix for it. I've gotten it on both of the phones I have had.
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Click to collapse
That really sucks! Hopefully the new one doesn't have the issue.
Though I'm hoping that I can go through three and they just send me an Incredible or Droid X.
My external speaker started sounding clangy last week. Got my replacement phone yesterday and it was clangy too. I'm sending it back, it had a 1.49 s-on hboot anyway. And we know how hard those are to root!
Anyway, the tech at vzw said my clangy speaker would be fixed in a "soon to be released" software update. We'll see.....
Good luck with the replacement phone.
Yeah, my external speaker is losing some sound quality too. It's very soft even though the volume is all the way up.
New phone is in Memphis, should be in Seattle by Tuesday.
Let me know if your new phone goes bad too.
My replacement was bad out of the box. It is a "certified like new replacement."
I'm sending it back and keeping my rooted Eris, bad speaker and all.
Also, another interesting thing is that, for me, the problem is worse when I'm plugged into external power (particularly a DC input from a car charger).
Now that is weird. I haven't tried not connected to the power chord.
Sent from my Eris using XDA App
Okay, tried with it unplugged and I still get that annoying noise. So I'm glad I got the replacement. haha
Hi All,
I just bought the Photon 4G day before night and am loving it
But I realized that camera is showing a black patch on the screen... Its there in the file even when i take snaps as well as record videos Its set there permanently (same spot). Its somewhat translucent.
Please can anyone help me out fixing it cause its disappointing me somewhat
I have attached few images to let you guys know how it looks..
Oh and I think I dont need to point out the location of this ****. Its at the same spot in all the three images. In the second pic below the androids right leg...
P.S. Tried resetting the phone to factory setting, tried removing the battery.. No warranty for the phone. Bought it from Ebay India. Its the USA Sprint phone..
If cleaning does not help guess you will need a new one.
Sent from my MB855 using xda premium
rbeavers said:
If cleaning does not help guess you will need a new one.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
I did try cleaning it. The glass is absolutely flawless. So the main sensor / chip is defective i guess. I came across people facing, if not the same, but similar issues with their Android phones. I am not sure.
I hope I see someone who could manage to fix it or I'm totally out of luck. Have to live with that ass forever lol. Hope it doesnt expand any more!!!
you already stated you cleaned it ,so I will not beat that dead horse. If I were a betting man (I'm not really) I would say you have one of two issues.
1. (and I hope its not this) that phone was dropped and something broke or cracked internally.
2. Someone took it apart and lint or dust got between the lenses. Good Luck.
Althought #1 is possible, everyone I know with high end Smartphone treats them like 2 month old babies!
dsims7_2000 said:
you already stated you cleaned it ,so I will not beat that dead horse. If I were a betting man (I'm not really) I would say you have one of two issues.
1. (and I hope its not this) that phone was dropped and something broke or cracked internally.
2. Someone took it apart and lint or dust got between the lenses. Good Luck.
Althought #1 is possible, everyone I know with high end Smartphone treats them like 2 month old babies!
Click to expand...
Click to collapse
I dont think it has fallen... Its absolutely without any scratches or anything anywhere.. ANd the mark looks like a tiny butterfly! lol which is kinda transparent. I tried manually makin some marks on the camera lens with a blue marker pen, but that doesnt look the same at all. it just brings a blue hue (ink color) on the image. You cant see it as a mark (spot like in this case)..
And I'd like to mention one more thing. This thing, when I zoom it to the next level, it moves to the left and when I zoom it even more, it gets off the screen! (outside)Funny!
And about the dust thing, I really doubt..
Looks like dust on the sensor cant do ne thing unless u dismantle the whole camera module.
androiderb89 said:
And I'd like to mention one more thing. This thing, when I zoom it to the next level, it moves to the left and when I zoom it even more, it gets off the screen! (outside)Funny!
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Click to collapse
Strange I must say. We have Digital Zoom, not Optical. Is your phone Rooted with stock ROM?
Have you tried shaking it to see if the spot will move ??
farookh said:
Looks like dust on the sensor cant do ne thing unless u dismantle the whole camera module.
Click to expand...
Click to collapse
I agree with farookh. If this were an SLR, I would say dust on the sensor and give you pointers on how to clean it. Since the sensor is internal here, you probably need to return it and get a new one versus voiding any warranty by trying it yourself.
mypenguin said:
Since the sensor is internal here, you probably need to return it and get a new one versus voiding any warranty by trying it yourself.
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Click to collapse
Read his original post last sentence. No warranty, he got it from E-Bay in India.
OK. Let me tell a trick as former sprint store manager. I just used this to replace my epic so I know it still works.
If you have to phone active on your account call technical support about the phone. Tell them you are calling because a Rep at the store instructed you to call and do a "advanced exchange" on your device. Tell tech support that the store couldn't fix it and didn't have a replacement phone for you. Say they wouldn't exchange for new device and gave u a hard time. It is important to sound like your very unhappy. If they mention insurance, say your phone didn't qualify because the phone suffered no damage, it is a manufacturer defect as told to you by the repair Rep.
They may attempt to ask you what store u went to. Cut them off and say sir, I am not dealing with store again. U going in circles and feel everyone is spinning u and don't want to replace phone.
They will process advanced exchange and you swap phones through mail. They will send new one and you ship back old one.
Sent from my MB855 using xda premium
farookh said:
Looks like dust on the sensor cant do ne thing unless u dismantle the whole camera module.
Click to expand...
Click to collapse
If its dust and we only have digital zoom, shouldn't the spot still remain even after zooming? why does it move outwards
And I noticed 1 more thing yesterday... When I focus the camera (specifically that point!!) towards the sun, the spot just dissolves in the light and is not visible... Same is the case when I point it towards some very bright source.
dsims7_2000 said:
Strange I must say. We have Digital Zoom, not Optical. Is your phone Rooted with stock ROM?
Click to expand...
Click to collapse
Its stock ROM. I tried using a couple of camera apps, but still no luck. The spot appears on all. Do these apps use the same module used by the Default camera App? If yes, is there a way to reinstall the module.
rbeavers said:
Have you tried shaking it to see if the spot will move ??
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Click to collapse
Lol yeah, I did try doing it. Tried tapping it hard with my nail as well, still the exact same position.
miahdog said:
OK. Let me tell a trick as former sprint store manager. I just used this to replace my epic so I know it still works.
If you have to phone active on your account call technical support about the phone. Tell them you are calling because a Rep at the store instructed you to call and do a "advanced exchange" on your device. Tell tech support that the store couldn't fix it and didn't have a replacement phone for you. Say they wouldn't exchange for new device and gave u a hard time. It is important to sound like your very unhappy. If they mention insurance, say your phone didn't qualify because the phone suffered no damage, it is a manufacturer defect as told to you by the repair Rep.
They may attempt to ask you what store u went to. Cut them off and say sir, I am not dealing with store again. U going in circles and feel everyone is spinning u and don't want to replace phone.
They will process advanced exchange and you swap phones through mail. They will send new one and you ship back old one.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
So you recommend me calling Motorola India customer service and do the same?
And I'm starting to love this forum slowly cause of you guys!
miahdog said:
OK. Let me tell a trick as former sprint store manager. I just used this to replace my epic so I know it still works.
If you have to phone active on your account call technical support about the phone. Tell them you are calling because a Rep at the store instructed you to call and do a "advanced exchange" on your device. Tell tech support that the store couldn't fix it and didn't have a replacement phone for you. Say they wouldn't exchange for new device and gave u a hard time. It is important to sound like your very unhappy. If they mention insurance, say your phone didn't qualify because the phone suffered no damage, it is a manufacturer defect as told to you by the repair Rep.
They may attempt to ask you what store u went to. Cut them off and say sir, I am not dealing with store again. U going in circles and feel everyone is spinning u and don't want to replace phone.
They will process advanced exchange and you swap phones through mail. They will send new one and you ship back old one.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
Motorola India told me that they cant help me as this phone hasnt released here. They have no hardware and software support. They want me to co-ordinate with Motorola USA.
And when I lookup my phone's IMEI on motorola, I see that it is under warranty till Oct 2012...
Do you think I can get a replacement being here in India. I have the box, the manual and the handset.
I would snail mail moto and get a RMA or something in writing.
Sent from my MB855 using xda premium
Does anyone know where to get a replacement bezel? I bought my phone used and it has some nicks and scratches on the bezel. I think I have a mild form of OCD and it drives me insane to see scratches on it. Also what size Torx wrench would I need to take this thing apart? All input appreciated!
The bezel, as in the piece attacked to the screen, or the plastic ring that's slightly higher around it?
The glass piece is about 40~ bucks, the plastic? I've had a quick look on the Google and found nothing, sorry dude.
I am pretty sure it is the plastic around the glass screen. Mine is loose in one of the corners and it is making me upset. I would love to know where to get a new one, but for now, I just have a case on it to make sure it all stays together
My best suggestion would be to just repaint yours for now.
Call verizon if your having audio issues hint hint...I know someone who bought a use phone and it had a few things wrong so they sent them a refurbished one,these phones have a one year manufacture warranty it doesnt matter that you got it used they dont know that.
shooter_454 said:
Call verizon if your having audio issues hint hint...I know someone who bought a use phone and it had a few things wrong so they sent them a refurbished one,these phones have a one year manufacture warranty it doesnt matter that you got it used they dont know that.
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Click to collapse
Hmm, sounds like it would work, but I don't know if I would really want to do that... I might if a replacement bezel is out of the picture.
I know it will work,I bought a used thunder bolt it wouldnt mount to my pc called and told them about they never asked if i bought it used or anything.My friend had the same issues as yourself but i think they may have told them something else was wrong with it and they sent a refurb to them,its up to you but they just send them back and get refunded...
Hmm, the buzzing behind my music is a legitimate enough reason to ask Verizon for a new one. I might go this weekend and see if they will replace it.
You might want to call in they dont have refurbs in store most of the time they overnight them to you.
shooter_454 said:
You might want to call in they dont have refurbs in store most of the time they overnight them to you.
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Click to collapse
Thanks for the heads up. I wonder if they would let me get a Nexus? I love this phone, but I would really like to try out a Nexus. Then if I don't like it I could just trade someone for another Rezound
TB13 said:
Hmm, the buzzing behind my music is a legitimate enough reason to ask Verizon for a new one. I might go this weekend and see if they will replace it.
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Click to collapse
Would you have to have insurance for this?
Sent from my ADR6425LVW using Tapatalk
sportsinger75 said:
Would you have to have insurance for this?
Sent from my ADR6425LVW using Tapatalk
Click to expand...
Click to collapse
Factory year warranty...
What should I say when I call Verizon?
Phone has bad speaker you tried a hard reset still have a problem. Want a replacement. Very easy just don't take no for an answer!
06stang said:
Phone has bad speaker you tried a hard reset still have a problem. Want a replacement. Very easy just don't take no for an answer!
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Click to collapse
Hmm, Ok, I am going to call in a bit and tell them I am having issues with audio while using headphones. Thanks for the help!
EDIT: Also where can I fine the stock recovery file? I want to restore it back to stock before I try to exchange it.
TB13 said:
Hmm, Ok, I am going to call in a bit and tell them I am having issues with audio while using headphones. Thanks for the help!
EDIT: Also where can I fine the stock recovery file? I want to restore it back to stock before I try to exchange it.
Click to expand...
Click to collapse
I was looking around for this same thing, and I think I might of found something, try this and let me know. (If I ever need to) also, I am curious to see if you can get a Nexus. (I still love my Rezound though)
http://forum.xda-developers.com/showpost.php?p=20990402&postcount=2
bgiles72 said:
I was looking around for this same thing, and I think I might of found something, try this and let me know. (If I ever need to) also, I am curious to see if you can get a Nexus. (I still love my Rezound though)
http://forum.xda-developers.com/showpost.php?p=20990402&postcount=2
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Click to collapse
I will try it out tomorrow after I call Verizon. I am also curious if they will give me a Nexus. I bet if I complain about the build quality of the phone and how I'm not happy with it and maybe threaten not to come back when my contract is up they would give it to me I do still love this phone though, so if they will just replace it I will be happy.
TB13 said:
Thanks for the heads up. I wonder if they would let me get a Nexus? I love this phone, but I would really like to try out a Nexus. Then if I don't like it I could just trade someone for another Rezound
Click to expand...
Click to collapse
I had both phones at the same time and returned the GN after 3 days...no comparison...Rezound is better by far all around!
Sent from my ADR6425LVW using xda premium
I think my EarPiece is blown. Severe low volume suddenly.
BT and SpeakerPhone works fine.
I have restored a backup from a month ago and it still is very low.
Since it's otherwise perfect and older HBoot I think it would be better to repair myself.
Before I rip it apart is there anything else I can check?
Is there a possible corruption on the Radio Side that the Backup would not have restored.
Has anyone else done this repair?
Thanks
Have you tried this yet ???
http://forum.xda-developers.com/showthread.php?t=1147436
#Root-Hack_Mod*Always\
I have the same problem, tried that fix above about a month back, didn't work for me.
I've been putting it off for the sake of having s-off but now that there is a downgrade option for 1.5 I plan on taking it in.
Sent from my PG86100 using xda premium
laie1472 said:
Have you tried this yet ???
http://forum.xda-developers.com/showthread.php?t=1147436
#Root-Hack_Mod*Always\
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Click to collapse
That's the old issue of people not happy with the "Working" Volume.
Volume was fine since I got it.
Suddenly it dropped like 90%. I read one post that it happened in the middle of a call for someone.
brenstar said:
I have the same problem, tried that fix above about a month back, didn't work for me.
I've been putting it off for the sake of having s-off but now that there is a downgrade option for 1.5 I plan on taking it in.
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
I didn't want to get a Refurb. Which is what you'll likely get. I've read too many horror stories on those.
The part is only $10.00 and it does not look too bad to change.
You only need to go up where he folds the motherboard back before he starts disconnecting screen.
http://www.repairsuniverse.com/htc-evo-3d-take-apart-repair-guide.html
Then do this.
http://www.youtube.com/watch?v=D--WNCz4Rlw
This is the part I ordered
http://www.ebay.com/itm/220987489338?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649
I had mine go out and honestly as long as you pay attention to replace it with the tabs (you'll see) going the right direction, it couldn't be easier to replace. Good luck.
iwould4adollar said:
I had mine go out and honestly as long as you pay attention to replace it with the tabs (you'll see) going the right direction, it couldn't be easier to replace. Good luck.
Click to expand...
Click to collapse
Agreed with this
Its fairly simple to replace the earpiece infact it just sits in a slot and once you put on the board for the front facing camera it makes contact with it. screw it down and your done.
Dont worry about pulling the mother board back, as long as you take out the ribbons connected to the side of it (i cant remember but think theres 4 or 3) pull the mother board back and disconnect the 2 ribbons and a black wire.
Good luck
mswlogo said:
I didn't want to get a Refurb. Which is what you'll likely get. I've read too many horror stories on those.
The part is only $10.00 and it does not look too bad to change.
You only need to go up where he folds the motherboard back before he starts disconnecting screen.
http://www.repairsuniverse.com/htc-evo-3d-take-apart-repair-guide.html
Then do this.
http://www.youtube.com/watch?v=D--WNCz4Rlw
This is the part I ordered
http://www.ebay.com/itm/220987489338?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649
Click to expand...
Click to collapse
Thanks for the info, I'll likely just do that then.
Sent from my PG86100 using xda premium
Yep... this is the problem I have as well... and is the prime example of how HTC quality has been crap for years now. I had this problem in the OG EVO as well. This is another reason why I am making the switch to Samsung as soon as they drop the SGS3 on us.
I had this exact same problem 2 weeks ago. Tried all the software hacks in the book to no avail, it's almost definitely your hardware. Sprint told me I could bring it in and they would replace the part for $35 (I don't have a protection plan). They said it would take them about an hour. HTC said I could send it to them and one of two things would happen: They would crack it open, determine it wasn't my fault, fix it, and mail it back free of charge OR they would crack it open, determine that it WAS my fault and either send it back still broke for $35 (inspection fee) or send it back fixed for "$60+". Either way HTC would have my phone for 6-8 business days. In the end, I bought the part off ebay for $7 and did it myself. It's really not too bad as long as you're careful with the motherboard portion if the disassemble. My speaker works flawlessly now. Good luck!
Sent from my PG86100 using Tapatalk 2
Does anyone else hear a faint crackling from the earpiece, similar to this thread: http://forum.xda-developers.com/nexus-4/help/hear-faint-static-earpiece-normal-t2454552
It's very faint, but enough to bother me a lot during a call, and it persists, but not as much when I am out of a call.
This is normal right?
Trichael Man said:
Does anyone else hear a faint crackling from the earpiece, similar to this thread: http://forum.xda-developers.com/nexus-4/help/hear-faint-static-earpiece-normal-t2454552
It's very faint, but enough to bother me a lot during a call, and it persists, but not as much when I am out of a call.
This is normal right?
Click to expand...
Click to collapse
I used to have this problem but then someone here (can't remember who unfortunately) told me to open the dialer, click the menu button, go into call settings, and disable voice enhancement.
Ever since I did that I haven't heard the crackling. Hope this helps
I thought I was crazy when I heard it but turning off voice enhancement doesn't get rid of it. Fortunately it's faint.
Yeah the voice enhancement didn't get rid of it :/ Is it worth returning it in for a new one? It's already rooted :c
Trichael Man said:
Yeah the voice enhancement didn't get rid of it :/ Is it worth returning it in for a new one? It's already rooted :c
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Click to collapse
I'm debating returning mine although mine isn't rooted. But I bought it at best buy so would best buy be the one to exchange it or would sprint since it's their device?
I think Best Buy would replace it, but I bought mine from Amazon :/
Trichael Man said:
I think Best Buy would replace it, but I bought mine from Amazon :/
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Click to collapse
I just spoke with a Sprint rep, and she told me that this crackling issue is common among their other LG G3 customers, but it should NOT be occurring, so I'm going to send mine back to Amazon and get another phone that is hopefully not defective.
After a second trip to the sprint store with the problem already documented in their system they finally agreed to order a replacement for me. Hopefully the new one isn't part of the same batch that had the problem.
Visionikz03 said:
After a second trip to the sprint store with the problem already documented in their system they finally agreed to order a replacement for me. Hopefully the new one isn't part of the same batch that had the problem.
Click to expand...
Click to collapse
Please let me know the outcome. I'll be honest. I'm not sure this g3 is really all that I thought Or hoped it to be. I'm not saying it sucks. I do believe were all just really in need of an update. Lots of quirks. On mine at times.
Sent from rotary technology Phone
Droid2drummer said:
Please let me know the outcome. I'll be honest. I'm not sure this g3 is really all that I thought Or hoped it to be. I'm not saying it sucks. I do believe were all just really in need of an update. Lots of quirks. On mine at times.
Sent from rotary technology Phone
Click to expand...
Click to collapse
Yeah it's definitely got some quirks that need a software update to fix but what phone doesn't have them? It's just part of modern day technology. I still love the phone though. I'll let u know how the replacement goes...
Visionikz03 said:
Yeah it's definitely got some quirks that need a software update to fix but what phone doesn't have them? It's just part of modern day technology. I still love the phone though. I'll let u know how the replacement goes...
Click to expand...
Click to collapse
Indeed I know this all too well..I truly believe they are getting close. Anyway. I thank you. Just dying to know. Mine is brand new. Well 2 weeks. Or less. Its always crackling. Makes me miss the m8. Lol
Sent from rotary technology Phone
Droid2drummer said:
Indeed I know this all too well..I truly believe they are getting close. Anyway. I thank you. Just dying to know. Mine is brand new. Well 2 weeks. Or less. Its always crackling. Makes me miss the m8. Lol
Sent from rotary technology Phone
Click to expand...
Click to collapse
mine does the crackling too only when the phone is on speaker; I wasn't sure if this was a defect or something that needed to be updated via software
Droid2drummer said:
Indeed I know this all too well..I truly believe they are getting close. Anyway. I thank you. Just dying to know. Mine is brand new. Well 2 weeks. Or less. Its always crackling. Makes me miss the m8. Lol
Sent from rotary technology Phone
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Click to collapse
OK update... New replacement in hand since last Saturday and made numerous calls with and without the charger connected and do not hear the crackling... Definitely a faulty unit.
Take it back if it is. They may not take it right away unless they can reproduce the sound immediately. Eventually they will if u take it back and complain a second time.
lowpro3210 said:
mine does the crackling too only when the phone is on speaker; I wasn't sure if this was a defect or something that needed to be updated via software
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Click to collapse
I'm getting this too. I've done the volume mod. Do you think it could be part of the problem. . I hardly ever use my phone to actually call so I'm not sure if it did this before or not.
Mahapederdon said:
I'm getting this too. I've done the volume mod. Do you think it could be part of the problem. . I hardly ever use my phone to actually call so I'm not sure if it did this before or not.
Click to expand...
Click to collapse
The crackling does not sound like a blown speaker... it sounds more like electrical noise interfering with the audio of the earpiece... I'm thinking it was a grounding issue...