Does anyone know where to get a replacement bezel? I bought my phone used and it has some nicks and scratches on the bezel. I think I have a mild form of OCD and it drives me insane to see scratches on it. Also what size Torx wrench would I need to take this thing apart? All input appreciated!
The bezel, as in the piece attacked to the screen, or the plastic ring that's slightly higher around it?
The glass piece is about 40~ bucks, the plastic? I've had a quick look on the Google and found nothing, sorry dude.
I am pretty sure it is the plastic around the glass screen. Mine is loose in one of the corners and it is making me upset. I would love to know where to get a new one, but for now, I just have a case on it to make sure it all stays together
My best suggestion would be to just repaint yours for now.
Call verizon if your having audio issues hint hint...I know someone who bought a use phone and it had a few things wrong so they sent them a refurbished one,these phones have a one year manufacture warranty it doesnt matter that you got it used they dont know that.
shooter_454 said:
Call verizon if your having audio issues hint hint...I know someone who bought a use phone and it had a few things wrong so they sent them a refurbished one,these phones have a one year manufacture warranty it doesnt matter that you got it used they dont know that.
Click to expand...
Click to collapse
Hmm, sounds like it would work, but I don't know if I would really want to do that... I might if a replacement bezel is out of the picture.
I know it will work,I bought a used thunder bolt it wouldnt mount to my pc called and told them about they never asked if i bought it used or anything.My friend had the same issues as yourself but i think they may have told them something else was wrong with it and they sent a refurb to them,its up to you but they just send them back and get refunded...
Hmm, the buzzing behind my music is a legitimate enough reason to ask Verizon for a new one. I might go this weekend and see if they will replace it.
You might want to call in they dont have refurbs in store most of the time they overnight them to you.
shooter_454 said:
You might want to call in they dont have refurbs in store most of the time they overnight them to you.
Click to expand...
Click to collapse
Thanks for the heads up. I wonder if they would let me get a Nexus? I love this phone, but I would really like to try out a Nexus. Then if I don't like it I could just trade someone for another Rezound
TB13 said:
Hmm, the buzzing behind my music is a legitimate enough reason to ask Verizon for a new one. I might go this weekend and see if they will replace it.
Click to expand...
Click to collapse
Would you have to have insurance for this?
Sent from my ADR6425LVW using Tapatalk
sportsinger75 said:
Would you have to have insurance for this?
Sent from my ADR6425LVW using Tapatalk
Click to expand...
Click to collapse
Factory year warranty...
What should I say when I call Verizon?
Phone has bad speaker you tried a hard reset still have a problem. Want a replacement. Very easy just don't take no for an answer!
06stang said:
Phone has bad speaker you tried a hard reset still have a problem. Want a replacement. Very easy just don't take no for an answer!
Click to expand...
Click to collapse
Hmm, Ok, I am going to call in a bit and tell them I am having issues with audio while using headphones. Thanks for the help!
EDIT: Also where can I fine the stock recovery file? I want to restore it back to stock before I try to exchange it.
TB13 said:
Hmm, Ok, I am going to call in a bit and tell them I am having issues with audio while using headphones. Thanks for the help!
EDIT: Also where can I fine the stock recovery file? I want to restore it back to stock before I try to exchange it.
Click to expand...
Click to collapse
I was looking around for this same thing, and I think I might of found something, try this and let me know. (If I ever need to) also, I am curious to see if you can get a Nexus. (I still love my Rezound though)
http://forum.xda-developers.com/showpost.php?p=20990402&postcount=2
bgiles72 said:
I was looking around for this same thing, and I think I might of found something, try this and let me know. (If I ever need to) also, I am curious to see if you can get a Nexus. (I still love my Rezound though)
http://forum.xda-developers.com/showpost.php?p=20990402&postcount=2
Click to expand...
Click to collapse
I will try it out tomorrow after I call Verizon. I am also curious if they will give me a Nexus. I bet if I complain about the build quality of the phone and how I'm not happy with it and maybe threaten not to come back when my contract is up they would give it to me I do still love this phone though, so if they will just replace it I will be happy.
TB13 said:
Thanks for the heads up. I wonder if they would let me get a Nexus? I love this phone, but I would really like to try out a Nexus. Then if I don't like it I could just trade someone for another Rezound
Click to expand...
Click to collapse
I had both phones at the same time and returned the GN after 3 days...no comparison...Rezound is better by far all around!
Sent from my ADR6425LVW using xda premium
Related
i have a thunderbolt and just dropped the damn thing and broke the lcd and digi, i was wondering how much you think the phone is worth for parts? i wanna sell it. if this is in the wrong thread, im sorry. let me know thank you
32gb sd card, batt cover, and battery for 100 would be a steal.
You might be able to fix it, I did that to my incredible and it worked great afterwords. Not sure if any digitizers are out yet though for it.
Sent from my ADR6400L using XDA App
no insurance? id still take it to verizon and say the screen went out on its own or something to see if they can send you a replacement. dont mention you dropped it and you should be fine
dak_181 said:
no insurance? id still take it to verizon and say the screen went out on its own or something to see if they can send you a replacement. dont mention you dropped it and you should be fine
Click to expand...
Click to collapse
Lulz.
And yeah they sell digis, I just looked the other day cause I dropped my phone too...
Sent from my ThunderBolt using XDA App
I'll give you $100 for it as-is. I own a large computer store in Atlanta.
mrbracht said:
i have a thunderbolt and just dropped the damn thing and broke the lcd and digi, i was wondering how much you think the phone is worth for parts? i wanna sell it. if this is in the wrong thread, im sorry. let me know thank you
Click to expand...
Click to collapse
http://cgi.ebay.com/Verizon-HTC-Thu...004?pt=LH_DefaultDomain_0&hash=item3365642ce4
http://www.youtube.com/watch?v=v3rjgVsSWxQ
You can buy lcd and digitizer for less than $40 on ebay. Don't know how hard to change out but probably guide on youtube or google it.
Doc
Added youtube link.
I've just become aware of the new replacement program for problem Fascinates. I've been reading the forums but it wasn't completely clear EXACTLY what i need to do in order to be offered a replacement. I bought my Fascinate on eBay like 3 months ago (pre-rooted with a Blackhole ROM i believe) and while i do like it, it does have it's share of issues. i get the phantom button press a lot, GPS is VERY slow to lock at times, i occasionally get random voicemails from calls i didn't know i missed, my screen timeout setting is constantly changing back to 15 secs when i set it to 2 minutes, and MMS rarely works.
so yea, from what i've read so far, it seems like i'm prime for a replacement. but i need to know first off, do i need to flash a stock rom or will it not matter? will i need to take it in and prove it's not working because it only has these issues sometimes and i may not be able to replicate on the spot? also what exactly do i need to say (and who do i call) in order to prompt them to offer me a new device? thanks in advance for the help and i apologize if this is explained somewhere already. i've looked and it just seems to mostly be people talking about their new phones and not how they actually got them.
1. Go to Walmart.
2. Buy knee pads and lip gloss.
3. Go to Verizon.
4. Put on knee pads and a good amount of lip gloss.
5. By now you should know where this is going.
superchunkwii said:
1. Go to Walmart.
2. Buy knee pads and lip gloss.
3. Go to Verizon.
4. Put on knee pads and a good amount of lip gloss.
5. By now you should know where this is going.
Click to expand...
Click to collapse
seriously, i would like to know how to get this free upgrade.
Just act stupid and say your phone doesnt work right and yes u should change everythin to stock couz root voids your warranty. But sometimes they still replace even if i did it. But change back to be safe
Sent from my MB860 using XDA Premium App
You may have a problem because you didn't get the phone directly from vzw & they can find that out. Also, they're getting hammered right now with people trying everything to get this deal whether they need it or not. Seems like they're becoming a little more stringent with their criteria. But I think the real problem for you is where you got the phone.
Sent from my DROID X2 using XDA Premium App
B1gC72 said:
seriously, i would like to know how to get this free upgrade.
Click to expand...
Click to collapse
Ugh! I hope you get nothing. vzw knows YOU didn't buy the phone from them.
good day.
I wish I could tell you good news, but I've been down this road before. My hub bought a phone off ebay and found out something was wrong with it that same day it came in the mail. He went to Verizon and asked them if they could do anything and they said since he bought it from ebay they can't do anything. They are going to look into your account and know that you didn't get it from them, so I don't think you have any hopes at all getting it replaced.
You could however flash it back to stock and try...if you don't succeed...keep it stock and put it back on ebay. The fassy's are still selling for quite a bit and use that to purchase new phone.
well thanks for all the help. some people seem really offended but the only reason i even asked is because people on other forums said they traded in their eBay Fascinates and got the deal. i don't know if the warranty is transferable or not, but it's still been out less than a year and should be covered. also, there is no way they can tell i bought it on eBay either. the most they should be able to see is when i activated it and maybe track the ESN back to the original owner, still doesn't say i bought it on eBay. i didn't buy it directly from Verizon but the guy i bought it from did. people were even having success with phones bought from Best Buy.
You don't understand.... It's people like you taking advantage that makes it harder than it needs to be for people actually having problems and honestly want to return the phone...
It's people like you also who everyone thinks badly of in there heads and in the IRC xD
And you really don't think they can't tell where you bought it?
Sent from my SCH-I400 using XDA Premium App
chopper the dog said:
Ugh! I hope you get nothing. vzw knows YOU didn't buy the phone from them.
good day.
Click to expand...
Click to collapse
Do you think it only has to be from an authorized retailer? I bought mine from Best Buy and they never even asked me where I got my phone. So maybe they can somehow tell if it was either bought from them OR an authorized dealer OR maybe the reps that I worked with didn't care.
They probably won't be doing swaps anymore because ED05 is official and ready.
times_infinity said:
They probably won't be doing swaps anymore because ED05 is official and ready.
Click to expand...
Click to collapse
For sure the swap ended yesterday due to the new ED05 update. Right now, they're only offering replacement Fassys. I was however, able to talk them to giving me an early upgrade for the trouble since I REALLY hate this phone. Better than nothing, and they were real cool.
trailblazer101 said:
You don't understand.... It's people like you taking advantage that makes it harder than it needs to be for people actually having problems and honestly want to return the phone...
It's people like you also who everyone thinks badly of in there heads and in the IRC xD
And you really don't think they can't tell where you bought it?
Sent from my SCH-I400 using XDA Premium App
Click to expand...
Click to collapse
i understand perfectly. and don't you think your being a little extreme? it's not like my phone doesn't have issues. it WAS bought from Verizon and it has a warranty. so I didn't personally buy it from Verizon but what the hell difference does it make? if it's messing up and under warranty, they should fix it or give me a replacement. did you even read my original post? i said what was wrong with the phone so it's not like i'm making stuff up, i just wanted to know what they were listening for in order to qualify for the upgrade replacement since i have more than one issue. don't make me out to be the bad guy, read on other forums where people are just saying they have issues to get the upgrade when their phones work fine. i even saw one story where a store manager encouraged someone to say they were missing calls to get a Charge for free when the guy said he was saving money to replace his Fascinate. so it really falls on the reps to do their jobs anyway since they are supposed to actually check for issues, so isn't it their fault if they don't? i ended up not even calling anyway, so get off your high horse guy.
and no, i don't think they can tell where i bought it. they can most likely tell where it was originally purchased and see when and where it was activated and deactivated but how can they possibly know more than that? stop spreading propaganda.
call vzw and tell them the problem and theyll tell you if you are eligible for one
Sent from my SCH-I500 using XDA App
fordee11 said:
call vzw and tell them the problem and theyll tell you if you are eligible for one
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
i'll probably just wait for a new ROM based on the latest update now if that actually fixes the issues. sure the allure of a new device is intriguing (especially if it's free), but i don't dislike the phone, i just want it to work like it's supposed to.
trailblazer101 said:
You don't understand.... It's people like you taking advantage that makes it harder than it needs to be for people actually having problems and honestly want to return the phone...
It's people like you also who everyone thinks badly of in there heads and in the IRC xD
And you really don't think they can't tell where you bought it?
Sent from my SCH-I400 using XDA Premium App
Click to expand...
Click to collapse
I love the holier than thou forum white knights. I swear you relative moralists leave no forum untouched with your auto-ego stroking.
Listen, everyone who owns a Fascinate and went through the OTA update process had the same issue with missed calls and texts. Furthermore, even custom ROMs (CM7 included) experienced this issue. Until now, there was no work around and not everyone is an XDA daily driver and knows that ED05 has been released. We all went through the exact same run around waiting for Froyo, I know I for one wasn't about to sit back and wait for this release to be pushed back 4-5 times. I took the free upgrade and I don't feel the least bit bad about it. I even posted the script that worked for me on the first try, because at the time ED05 had no firm release date and I feel like everyone pumping out $200 for a phone and $100+ a month deserves a product that won't cause them huge issues like the Fascinate caused for me. I lost thousands in sales because I missed calls and the Google Voice missed notification wouldn't show up for 15-20 minutes.
Bottom line is, don't try to crucify everyone that asks for help with this situation. Odds are they don't know about ED05 being released and they probably don't trust Samsung to get an update out on time because they never have. The only reason this one came so fast is because Verizon/Samsung were losing their asses on replacement costs.
TLDR: Don't be a ****.
B1gC72 said:
i'll probably just wait for a new ROM based on the latest update now if that actually fixes the issues. sure the allure of a new device is intriguing (especially if it's free), but i don't dislike the phone, i just want it to work like it's supposed to.
Click to expand...
Click to collapse
+1 and I also would enjoy the better camera and front facing as well.
Sent from my SCH-I500 using XDA App
Tell them you lost it somewhere where there is a high volume of people coming and going i.e the mall, hospital etc. if you have insurance on your phone you should be able to get a new one
Sent from my I500 using Tapatalk
If you think you can call Verizon and say your phone is defective and expect them to send you something different then it wont happen.
1. You bought the phone off eBay, thus you no longer have a one year manufacture warranty.
2. Without the manufacture warranty they cant send you a replacement phone.
3. Your best option is to see if you have an upgrade or go through your insurance and see what kind of phone they will send you. You never know sometimes they send you UPGRADED phones!
To the people WHO ACTUALLY GOT THERE PHONE THROUGH VERIZON. If you are within a year and your phone is "defective" then you can call them and make it clear that you have done a full factory reset and everything you try doesn't work. They will then send you a replacement, it might be the same phone or you might get lucky and get an upgraded phone.
I work for Verizon and I've had customers come in with a Droid and manufacture sent them a Droid Three.
I think my EarPiece is blown. Severe low volume suddenly.
BT and SpeakerPhone works fine.
I have restored a backup from a month ago and it still is very low.
Since it's otherwise perfect and older HBoot I think it would be better to repair myself.
Before I rip it apart is there anything else I can check?
Is there a possible corruption on the Radio Side that the Backup would not have restored.
Has anyone else done this repair?
Thanks
Have you tried this yet ???
http://forum.xda-developers.com/showthread.php?t=1147436
#Root-Hack_Mod*Always\
I have the same problem, tried that fix above about a month back, didn't work for me.
I've been putting it off for the sake of having s-off but now that there is a downgrade option for 1.5 I plan on taking it in.
Sent from my PG86100 using xda premium
laie1472 said:
Have you tried this yet ???
http://forum.xda-developers.com/showthread.php?t=1147436
#Root-Hack_Mod*Always\
Click to expand...
Click to collapse
That's the old issue of people not happy with the "Working" Volume.
Volume was fine since I got it.
Suddenly it dropped like 90%. I read one post that it happened in the middle of a call for someone.
brenstar said:
I have the same problem, tried that fix above about a month back, didn't work for me.
I've been putting it off for the sake of having s-off but now that there is a downgrade option for 1.5 I plan on taking it in.
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
I didn't want to get a Refurb. Which is what you'll likely get. I've read too many horror stories on those.
The part is only $10.00 and it does not look too bad to change.
You only need to go up where he folds the motherboard back before he starts disconnecting screen.
http://www.repairsuniverse.com/htc-evo-3d-take-apart-repair-guide.html
Then do this.
http://www.youtube.com/watch?v=D--WNCz4Rlw
This is the part I ordered
http://www.ebay.com/itm/220987489338?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649
I had mine go out and honestly as long as you pay attention to replace it with the tabs (you'll see) going the right direction, it couldn't be easier to replace. Good luck.
iwould4adollar said:
I had mine go out and honestly as long as you pay attention to replace it with the tabs (you'll see) going the right direction, it couldn't be easier to replace. Good luck.
Click to expand...
Click to collapse
Agreed with this
Its fairly simple to replace the earpiece infact it just sits in a slot and once you put on the board for the front facing camera it makes contact with it. screw it down and your done.
Dont worry about pulling the mother board back, as long as you take out the ribbons connected to the side of it (i cant remember but think theres 4 or 3) pull the mother board back and disconnect the 2 ribbons and a black wire.
Good luck
mswlogo said:
I didn't want to get a Refurb. Which is what you'll likely get. I've read too many horror stories on those.
The part is only $10.00 and it does not look too bad to change.
You only need to go up where he folds the motherboard back before he starts disconnecting screen.
http://www.repairsuniverse.com/htc-evo-3d-take-apart-repair-guide.html
Then do this.
http://www.youtube.com/watch?v=D--WNCz4Rlw
This is the part I ordered
http://www.ebay.com/itm/220987489338?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649
Click to expand...
Click to collapse
Thanks for the info, I'll likely just do that then.
Sent from my PG86100 using xda premium
Yep... this is the problem I have as well... and is the prime example of how HTC quality has been crap for years now. I had this problem in the OG EVO as well. This is another reason why I am making the switch to Samsung as soon as they drop the SGS3 on us.
I had this exact same problem 2 weeks ago. Tried all the software hacks in the book to no avail, it's almost definitely your hardware. Sprint told me I could bring it in and they would replace the part for $35 (I don't have a protection plan). They said it would take them about an hour. HTC said I could send it to them and one of two things would happen: They would crack it open, determine it wasn't my fault, fix it, and mail it back free of charge OR they would crack it open, determine that it WAS my fault and either send it back still broke for $35 (inspection fee) or send it back fixed for "$60+". Either way HTC would have my phone for 6-8 business days. In the end, I bought the part off ebay for $7 and did it myself. It's really not too bad as long as you're careful with the motherboard portion if the disassemble. My speaker works flawlessly now. Good luck!
Sent from my PG86100 using Tapatalk 2
Hey guys so I got my phone today brand new and when I hold it at an angle it looks like there are about 8 spots on the screen that are nothing but white regardless of the background. Idk too much about screens but I'm sure its NOT supposed to be like this. I didn't get a warranty for the phone yet, but I was wondering if there was any suggestions for what I should do. I haven't even had this phone for a day yet
Linch89 said:
Hey guys so I got my phone today brand new and when I hold it at an angle it looks like there are about 8 spots on the screen that are nothing but white regardless of the background. Idk too much about screens but I'm sure its NOT supposed to be like this. I didn't get a warranty for the phone yet, but I was wondering if there was any suggestions for what I should do. I haven't even had this phone for a day yet
Click to expand...
Click to collapse
well depends on were you bought the phone...
if at Verizon, bring it back to Verizon.
even if you bought the phone from Verizon online, phone, store, etc. you are covered by Verizon.
If you bought it outside Verizon, then you need to check if there's a return on that like ebay, some buyers will give like a 3 day return or something like that, if that's the case make sure you get a new one.
Either way wherever you bought the phone you need to talk to them..
This phone hasn't popped up with many problems (yet) .
The Rezound would heat up on me and many other things, but the inc4 is very solid IMO
hope you get yourself a fresh one
Thanks boss I'll check with best buy tomorrow they have a 30 day return policy
If you got it at Best Buy they should give you no trouble.
Sent from my ADR6410LVW using xda app-developers app
Agreed, BestBuy should be no troubles. hope you get it solved
Got my new one today thanks for the help guys.
Linch89 said:
Got my new one today thanks for the help guys.
Click to expand...
Click to collapse
good deal.the party is about to start
...........secret party??
Linch89 said:
...........secret party??
Click to expand...
Click to collapse
no, you'll know when it happens.
Does anyone else hear a faint crackling from the earpiece, similar to this thread: http://forum.xda-developers.com/nexus-4/help/hear-faint-static-earpiece-normal-t2454552
It's very faint, but enough to bother me a lot during a call, and it persists, but not as much when I am out of a call.
This is normal right?
Trichael Man said:
Does anyone else hear a faint crackling from the earpiece, similar to this thread: http://forum.xda-developers.com/nexus-4/help/hear-faint-static-earpiece-normal-t2454552
It's very faint, but enough to bother me a lot during a call, and it persists, but not as much when I am out of a call.
This is normal right?
Click to expand...
Click to collapse
I used to have this problem but then someone here (can't remember who unfortunately) told me to open the dialer, click the menu button, go into call settings, and disable voice enhancement.
Ever since I did that I haven't heard the crackling. Hope this helps
I thought I was crazy when I heard it but turning off voice enhancement doesn't get rid of it. Fortunately it's faint.
Yeah the voice enhancement didn't get rid of it :/ Is it worth returning it in for a new one? It's already rooted :c
Trichael Man said:
Yeah the voice enhancement didn't get rid of it :/ Is it worth returning it in for a new one? It's already rooted :c
Click to expand...
Click to collapse
I'm debating returning mine although mine isn't rooted. But I bought it at best buy so would best buy be the one to exchange it or would sprint since it's their device?
I think Best Buy would replace it, but I bought mine from Amazon :/
Trichael Man said:
I think Best Buy would replace it, but I bought mine from Amazon :/
Click to expand...
Click to collapse
I just spoke with a Sprint rep, and she told me that this crackling issue is common among their other LG G3 customers, but it should NOT be occurring, so I'm going to send mine back to Amazon and get another phone that is hopefully not defective.
After a second trip to the sprint store with the problem already documented in their system they finally agreed to order a replacement for me. Hopefully the new one isn't part of the same batch that had the problem.
Visionikz03 said:
After a second trip to the sprint store with the problem already documented in their system they finally agreed to order a replacement for me. Hopefully the new one isn't part of the same batch that had the problem.
Click to expand...
Click to collapse
Please let me know the outcome. I'll be honest. I'm not sure this g3 is really all that I thought Or hoped it to be. I'm not saying it sucks. I do believe were all just really in need of an update. Lots of quirks. On mine at times.
Sent from rotary technology Phone
Droid2drummer said:
Please let me know the outcome. I'll be honest. I'm not sure this g3 is really all that I thought Or hoped it to be. I'm not saying it sucks. I do believe were all just really in need of an update. Lots of quirks. On mine at times.
Sent from rotary technology Phone
Click to expand...
Click to collapse
Yeah it's definitely got some quirks that need a software update to fix but what phone doesn't have them? It's just part of modern day technology. I still love the phone though. I'll let u know how the replacement goes...
Visionikz03 said:
Yeah it's definitely got some quirks that need a software update to fix but what phone doesn't have them? It's just part of modern day technology. I still love the phone though. I'll let u know how the replacement goes...
Click to expand...
Click to collapse
Indeed I know this all too well..I truly believe they are getting close. Anyway. I thank you. Just dying to know. Mine is brand new. Well 2 weeks. Or less. Its always crackling. Makes me miss the m8. Lol
Sent from rotary technology Phone
Droid2drummer said:
Indeed I know this all too well..I truly believe they are getting close. Anyway. I thank you. Just dying to know. Mine is brand new. Well 2 weeks. Or less. Its always crackling. Makes me miss the m8. Lol
Sent from rotary technology Phone
Click to expand...
Click to collapse
mine does the crackling too only when the phone is on speaker; I wasn't sure if this was a defect or something that needed to be updated via software
Droid2drummer said:
Indeed I know this all too well..I truly believe they are getting close. Anyway. I thank you. Just dying to know. Mine is brand new. Well 2 weeks. Or less. Its always crackling. Makes me miss the m8. Lol
Sent from rotary technology Phone
Click to expand...
Click to collapse
OK update... New replacement in hand since last Saturday and made numerous calls with and without the charger connected and do not hear the crackling... Definitely a faulty unit.
Take it back if it is. They may not take it right away unless they can reproduce the sound immediately. Eventually they will if u take it back and complain a second time.
lowpro3210 said:
mine does the crackling too only when the phone is on speaker; I wasn't sure if this was a defect or something that needed to be updated via software
Click to expand...
Click to collapse
I'm getting this too. I've done the volume mod. Do you think it could be part of the problem. . I hardly ever use my phone to actually call so I'm not sure if it did this before or not.
Mahapederdon said:
I'm getting this too. I've done the volume mod. Do you think it could be part of the problem. . I hardly ever use my phone to actually call so I'm not sure if it did this before or not.
Click to expand...
Click to collapse
The crackling does not sound like a blown speaker... it sounds more like electrical noise interfering with the audio of the earpiece... I'm thinking it was a grounding issue...