Help wanted please, com.android.phone crashes during boot - Android Q&A, Help & Troubleshooting

It started when i was shooting a video clip.
When I pressed stop record it stalled. Then Force close message on camera app came up.
When trying to restart camera it "could not connect to camera", so I rebooted the phone.
During boot, right at the place where I enter pin code I get a Force close on process com.android.phone.
Can´t get passed this point, it skips pin code part into UI, but com.android.phone crash loops as soon as I press force close, can´t really operate anything else.
I thought it was SD card that had died, but it behaves the same with it pulled out. And I can reach it and download data from it via USB to PC
Anyone have any ideas what to do?
I´m on a HD2 using nand BOYPPC MIUI V26 (09.Nov)
Thanks for any replies

Goes to airplane mode. Then go setting, clear SMS data.
Sent from my Nexus S using xda premium

melvinchng said:
Goes to airplane mode. Then go setting, clear SMS data.
Sent from my Nexus S using xda premium
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Click to collapse
Doesnt help with airplane mode.
Its really hard to browse around with the crash message constantly popping up. I have ms to push buttons.
Where is this "clear SMS data"? no result even with Search.

Just do a factory reset. Or if you are rooted than flash another rom
Sent from my Full Android on Crespo using Tapatalk

shockem said:
Just do a factory reset. Or if you are rooted than flash another rom
Sent from my Full Android on Crespo using Tapatalk
Click to expand...
Click to collapse
was hoping to not have to loose all my added apps and settings...
Will see if I can manage a magldr backup then restore selected parts perhaps?
Doing a backup now.
what part will com.android.phone be in? System?
if so is it possible to restore all but System? will my previous apps work after reflash?
Edit: Well, I tried it and actually it seems to work to restore /Data
Got all my apps and messages etc back.
Thanks for your time.

mikae1 said:
was hoping to not have to loose all my added apps and settings...
Will see if I can manage a magldr backup then restore selected parts perhaps?
Doing a backup now.
what part will com.android.phone be in? System?
if so is it possible to restore all but System? will my previous apps work after reflash?
Edit: Well, I tried it and actually it seems to work to restore /Data
Got all my apps and messages etc back.
Thanks for your time.
Click to expand...
Click to collapse
Great that you have fixed it. Phone is always on the system partiton
Sent from my Nexus S using Tapatalk

Related

[Q] sms problems

I have been having some odd issues with my sms. I originally used the stock sms application and swype beta 3.0. When I unlock the screen with the sms app open, the message options open up (like when you tap on a message) and i have to lock it, unlock it, and hit home instantly to get out. then it is frozen on the home screen for a few minutes. it sometimes freezes on the home screen on its own when I use the sms app also. I switched to using Go sms pro and it worked fine for a few days. Now the same error is occuring and the message options (that only should open with the stock sms) are randomly opening in go sms pro and the keyboard will start having random letters pressed without me touching the screen. any ideas for how to fix this?
Thank you for your help in advance
Reflash
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
JordanED69 said:
Reflash
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
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Click to collapse
Sorry but I'm a complete noob with this stuff. What does that mean?
Edit: if your saying to restart my phone, I have done that several times and it runs normal for 5-10 minutes before starting up again
sjsharks93 said:
Sorry but I'm a complete noob with this stuff. What does that mean?
Edit: if your saying to restart my phone, I have done that several times and it runs normal for 5-10 minutes before starting up again
Click to expand...
Click to collapse
He's assuming you're on a custom rom.. are you?
Sent from my ThunderBolt using XDA Premium App
no. everything on my phone is stock except for the go sms pro and swype
sjsharks93 said:
no. everything on my phone is stock except for the go sms pro and swype
Click to expand...
Click to collapse
Delete Go SMS, power off your phone, power it on again then try to reinstall it. Worst case scenario you may have to format your phone back to stock. I've had issues like this in the past and following those steps would usually get me working before having to format back to stock.
Do you have too many text messages saved? Try deleting some.

[Q] Contacts application force close problem

Been rocking my Atrix since May, everything AOK.
Then I read up on how to root my phone, and got rid of some of the bloat ware.
Just noticed when ever I try to use the dialer I can't use contracts.
When ever I open contacts and press one, it force closes the app.
But if I open google voice, then contacts I can select one and dial out.
Incoming calls work as well, but I cant figure what I may have changed that shuts down the normal dialer.
If I add a market place dialer, every thing works fine too.
How do I get the stock dialer / contacts back?
Also, if my phone is rooted, w original locked boot loader, will resetting to factory screw anything up?
Try unfreezing or re-installing Yahoo contacts authenticator. That's what did it for me, and I've seen others report the same.
Don't do a factory reset yet.
When you "got rid of the bloatware" did you freeze that stuff or delete it?...
Sent from my GT-I9000 using xda premium
ccrows said:
Don't do a factory reset yet.
When you "got rid of the bloatware" did you freeze that stuff or delete it?...
Sent from my GT-I9000 using xda premium
Click to expand...
Click to collapse
Actually I deleted all the yahoo, etc stuff.
Do I have to go back to "Stock" to recover?
And how do I do that.
Android Recovery results in 'Failed to Boot 2"
Factory Reset does the same.
So I'm stuck in limbo it seems?
jesgrew said:
Actually I deleted all the yahoo, etc stuff.
Do I have to go back to "Stock" to recover?
And how do I do that.
Android Recovery results in 'Failed to Boot 2"
Factory Reset does the same.
So I'm stuck in limbo it seems?
Click to expand...
Click to collapse
Can u try flashing the recovery image again ( only if u r unlocked ) ?
Sent from my MB860 using XDA App

Help! I tried restoring 'Contact/Calls' now I get repeating error!

I have a rooted Evo LTE on the factory ROM and everything has been fine... until just now. I decided I wanted to recover my call log from my Evo 4G backup via Titanium Backup. Now, after a reboot, I get a popup that says:
"android.process.acore has stopped unexpectedly. Would you like to send an error report to HTC? This will help us improve our products."
The problem is that when I click 'Don't Send' it goes away but then pops up again less than a second later. It literally will continue over and over again w/o any end in sight. My phone is bork and I don't know how to un-bork it at this point. Sometimes I wish life had an 'undo' option as I don't even really care that much about my call log. I was just trying to get fancy I guess.
Any help would be greatly appreciated as my phone is pretty much useless at the moment.
I was able to navigate back to 'contacts/calls' within Titanium Backup between popups and click freeze. It froze and I no longer get those popups but I now get"
'Unfortunately, the process com.google.process.gapps has stopped'
In addition to this I assume that my phone, contacts or something also doesn't work now that I've frozen 'Call/Contacts' but now maybe at least I can delete and restore this file with a proper working one?? Anyone??
Did you accidentally restore the Contacts/Calls application instead of the list?
You could have just synced the contacts to your gmail account on the OG EVO and they would have synced automatically on the LTE.
BPHusker said:
Did you accidentally restore the Contacts/Calls application instead of the list?
Click to expand...
Click to collapse
Yes, this is what I did. It was even in GREEN text which Titanium Backup says is safe to restore and to avoid RED. How can I fix this?
BPHusker said:
You could have just synced the contacts to your gmail account on the OG EVO and they would have synced automatically on the LTE.
Click to expand...
Click to collapse
It wasn't the contacts I was after. All of my contacts are sync'd to Google so with the new phone I had all my contacts after logging into Google. I was just trying to restore my call log from my previous phone when all this began.
That Titanium Backup item is data only. Go back to Titanium to that line item, unfreeze, then wipe data. You should be good to go. Then maybe reboot to make sure there are no more force closes.
Edit: Actually, I may be wrong. There could be an apk with that as well. What I said above is still worth a shot, though. If it doesn't work you will have to find a way to restore that apk. Are you running a custom ROM?
Sent from my EVO using Tapatalk 2
tbonanno231 said:
That Titanium Backup item is data only. Go back to Titanium to that line item, unfreeze, then wipe data. You should be good to go. Then maybe reboot to make sure there are no more force closes.
Click to expand...
Click to collapse
That's the weird part was I thought that I did just restore the data. I'm about 97% sure that's what I selected in fact. I figured it would leave the app as is and then restore the data and bam! I'd have my call log. That's not the case. Clearing data from Titanium Backup was going to be my next step but didn't want to bork things any further. If you're saying it's safe to do I will attempt that.
tbonanno231 said:
Edit: Actually, I may be wrong. There could be an apk with that as well. What I said above is still worth a shot, though. If it doesn't work you will have to find a way to restore that apk. Are you running a custom ROM?
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
No, like I said in the OP I've rooted a stock Evo LTE and that's all. Nothing else has been done.
Reboot into recovery (vol up + vol down + power and as soon as the phone powers off, let go of vol up) and fix permissions.
OstrichSak said:
That's the weird part was I thought that I did just restore the data. I'm about 97% sure that's what I selected in fact. I figured it would leave the app as is and then restore the data and bam! I'd have my call log. That's not the case. Clearing data from Titanium Backup was going to be my next step but didn't want to bork things any further. If you're saying it's safe to do I will attempt that.
No, like I said in the OP I've rooted a stock Evo LTE and that's all. Nothing else has been done.
Click to expand...
Click to collapse
Oops... you did say that in the OP. My bad. Yeah, wiping data should be perfectly safe with any app, user or system, so that seems like a good next step. Let us know how you make out.
---------- Post added at 03:54 PM ---------- Previous post was at 03:51 PM ----------
mike.r.olson said:
Reboot into recovery (vol up + vol down + power and as soon as the phone powers off, let go of vol up) and fix permissions.
Click to expand...
Click to collapse
Good idea, but it doesn't sound like the OP has a custom recovery installed.
tbonanno231 said:
Oops... you did say that in the OP. My bad. Yeah, wiping data should be perfectly safe with any app, user or system, so that seems like a good next step. Let us know how you make out.
Click to expand...
Click to collapse
Unfroze and immediately got popups again. Between them I was able to clear the data for it and they quit. No rebooting to see if everything is good to go once again.
tbonanno231 said:
Good idea, but it doesn't sound like the OP has a custom recovery installed.
Click to expand...
Click to collapse
No, no recovery because I wasn't doing anything crazy.... so I thought.
OP...please post your question in the correct place. Your thread has been moved to the HTC EVO 4G LTE Q&A section.
tbonanno231 said:
Oops... you did say that in the OP. My bad. Yeah, wiping data should be perfectly safe with any app, user or system, so that seems like a good next step. Let us know how you make out.
Click to expand...
Click to collapse
So far so good. I think this fixed the problem so I'll see if it remains fixed.
OstrichSak said:
So far so good. I think this fixed the problem so I'll see if it remains fixed.
Click to expand...
Click to collapse
Great news.
Good news. My advice would be to flash TWRP now though. Being rooted without having a custom recovery is mighty dangerous.
mike.r.olson said:
Good news. My advice would be to flash TWRP now though. Being rooted without having a custom recovery is mighty dangerous.
Click to expand...
Click to collapse
I agree and I need to. I need to unlock my bootloader first and I started the process but didn't have the files I needed at like step 8 or whatever it was. I guess I'll try harder to find what I need when I get some more time.
In case anyone is curious, the problem exists because you have a Facebook friend that has a birthday on February 29th. Either remove the Facebook friend or don't sync calendar data from Facebook. You will need to clear the data first and then re-sync contacts and live feed for it to work. Hope this helps. This is a bug that HTC needs to fix.
bpdamas said:
In case anyone is curious, the problem exists because you have a Facebook friend that has a birthday on February 29th. Either remove the Facebook friend or don't sync calendar data from Facebook. You will need to clear the data first and then re-sync contacts and live feed for it to work. Hope this helps. This is a bug that HTC needs to fix.
Click to expand...
Click to collapse
Holy blast from the past. The issue has long since been corrected.

Software Update

I received a message about a software update this morning. Foolishly, I downloaded the update without thinking. It's not that I was going to root or anything, I'm content at the moment.
When I tried using the dedicated camera button, it wouldn't work. Then an error report notification came up and I sent the error report. The camera button works sometimes. When I was taking pictures, I tried the rapid-fire picture taking and it didn't work and also gave me an error report, which I sent. The rapid-fire now works sometimes too. I'm not sure what's happening.
It seems like they changed Task Manager too. Now it shows Available and Total. Did it used to show Used and Available? I can't remember. The items listed are now in bold. If I end all the tasks, I usually get to around 400 MB available out of 1024 MB it says. What could be using up all this memory?
Have you guys run into anything with the update? I just wanted to have a discussion about it.
You may need to factory reset. If there were any glitches in the download, it will screw up your phone, like your camera, but a factory reset should fix it. I did the update last week then factory reset. My camera is functioning properly. I cannot speak on the task mgr as I don't really use it.
Sent from my EVO LTE using Tapatalk 2
Thanks for the info. I can't remember, will factory reset delete my texts, pictures, apps, etc.?
Factory reset deletes everything
M-man10 said:
Thanks for the info. I can't remember, will factory reset delete my texts, pictures, apps, etc.?
Click to expand...
Click to collapse
It will not delete pics in your gallery if they are saved on your SD card. I recommended My Backup Pro to save your apps. 3rd party messaging apps often have back up and restore functions or you can use SMS Backup to back texts up to your email.
Sent from my EVO LTE using Tapatalk 2
OK got me on that one...it does not erase SD card
Ok, I'll backup everything first.
M-man10 said:
Ok, I'll backup everything first.
Click to expand...
Click to collapse
If you've enabled google wallet, be sure to reset that from within the app, too
Good point, we still don't know if that issue has been completely resolved yet
Cyrene said:
It will not delete pics in your gallery if they are saved on your SD card. I recommended My Backup Pro to save your apps. 3rd party messaging apps often have back up and restore functions or you can use SMS Backup to back texts up to your email.
Sent from my EVO LTE using Tapatalk 2
Click to expand...
Click to collapse
Ok thanks. I'll be sure to back up my apps, and I've already backed up my texts before.
Robbie_G said:
If you've enabled google wallet, be sure to reset that from within the app, too
Click to expand...
Click to collapse
I don't use Google Wallet, but I cleared all data from Settings.
I think I'm going to back up everything to a microSD card and whatever apps and then reset. I'll see if it fixes things for me. Is there anything else I should be aware of? Maybe I'll root after resetting. I'll look into that.
Regawmod has finally been updated and makes it all easier. I would still recommend unlocking the manual way because it requires extra steps that makes things a little easier to understand. Some people are getting stuck in loops and the only way to fix is to fastboot but since regawmod handles everything they don't have the adb tools package or how to use it
Did the factory reset fix your camera button issue?
I ordered a micro SD card and I'll backup my stuff when I get it. Everything is fine atm.
Sent from my HTC EVO 4G LTE using xda premium
Hi,
I had not rooted or unlocked my phone. I decided to do it but that was after I took the update . Well I found out I cannot get s-off now. I was able to unlock and root with Regawmod. I had to manually put it into recovery a few times but it works great.
Okay, so I have restored all my apps, data, and text messages after the factory reset. It seems that Sense doesn't like remembering my Home settings. MyBackup Pro didn't backup Android Home perfectly so I redid my Home screen. I have apps arranged into groups and I removed all the other panels so that I only have one panel. When I restarted my phone, the other panels were still there and the groups of apps weren't there. I created my own Scene and restarted and it' been fine. I haven't gotten any error reports or anything.

com.android.phone has stopped unexpectedly

I flashed from stock to bionix v4, followed all the steps with no issues. Everything worked great. I had to do the these two fix steps a few times recently. wifi fix http://androidforums.com/droid-supp...ifi-error-message-wifi-will-not-turn-all.html and large file download fix http://forum.xda-developers.com/showpost.php?p=30669800&postcount=1127. This is when I noticed my issue. However, i can still makes calls. It is when I hang up that I get the error but I can still get back into it, just after force closing. please help.
I'm trying to figure out options before wiping and reflashing.
You can try to go to manage apps and clear data from phone app. Then reboot.
Sent from my SGH-T959 using xda premium
I cant even see it in the list. wtf. The only thing I can think of that's close is "phone" version 1.0 but there's no data for me to press clear.
I also see dialer and dialer storage actually have data to clear.
When you go to manage apps, all, there isn't phone?
Sent from my SGH-T959 using xda premium
shall iuticil
There is "phone" but there's no data to clear. size is = 0kb.
Guess its wiping time, try just cache, dalvik cache and fix permissions. If you still have issue a full wipe might be in order.
Sent from my SGH-T959 using xda premium
Do I need to back up anything before wiping those two cache?
slim2fattycake said:
Do I need to back up anything before wiping those two cache?
Click to expand...
Click to collapse
No, only need to back up if you do a data wipe/reset.
Sent from my SGH-T959 using xda premium
Well, I did a full wipe and reflashed. Phone is working now but something I didn't notice before. I cannot get contacts pictures to sync with facebook and when I try, it says I need to log-on to social media and redirects me to allow me to choose between facebook, twitter, etc to sync. When I click on facebook, it force closes just like with the phone app. What's going on?
Did you use an app to backup apps and app data(titanium backup etc)?
Go to manage apps>all> Facebook and clear data. See if that fixes your issue.
I apologize for not being able to give more exact issues. I haven't used that ROM and its been a long time since I used froyo all together.
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