So I have the Best Buy Black Tie Protection Plan for my Atrix and about 2 weeks ago I took my Atrix into Best Buy to have them fix a cracked screen, when I got it back it ran fine, then about 10 minutes after getting it I unlocked it and installed CM7 Weekly 4. I started getting random reboots and had to pull the battery occasionally. Then the phone would start to get really hot and the screen wouldn't turn on and the battery would drain overnight when I normally get at least a day off my battery. Yesterday my phone wouldn't even turn on and I found the only way to have it turn on is if I plug it into the charger though it doesn't charge and won't boot, it just freezes at the Motorola boot screen. I can't turn the phone on if the charger isn't connected and as soon I disconnect the charger the phone turns off.
I really love this phone but ever since I got it back from best buy it's been full of problems. Does anyone know what is wrong with my phone or any way to fix this? Also does best buy have a 30 day return policy for when they repair your phone or would having them fix my phone again use up my second and last repair? Thanks for your help, if there's anything information you need to know just ask.
From my understanding, I am guessing that you overheated your phone by flashing a highly overclocked kernel and you also got a soft brick in the process.
My advice to you would be to find another battery to see if you can get the phone to charge and switch on as I think that your battery fried.
Once the battery problem is sorted, you can easily fix the soft brick. There are some threads about it. If you can't find it, P.M. me and I will find the thread for you.
Don't worry, your phone is fixable.
Sent from my MB860 using XDA App
Jibraldor said:
From my understanding, I am guessing that you overheated your phone by flashing a highly overclocked kernel and you also got a soft brick in the process.
My advice to you would be to find another battery to see if you can get the phone to charge and switch on as I think that your battery fried.
Once the battery problem is sorted, you can easily fix the soft brick. There are some threads about it. If you can't find it, P.M. me and I will find the thread for you.
Don't worry, your phone is fixable.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
I only use faux123's stock enhanced kernel so it's not that but I think you're right, the battery might be dying from the heat. When I get home I'm going to look up how to charge the battery just from the 3 connectors on the battery and see if that works before I buy another battery. I don't know if that'll fix the problem of the phone not turning on at all unless it's plugged in and then turning off as soon as the charger is disconnected but it's worth a try, I'll let you know.
Thanks for the help!
I actually had a similar situation a few weeks ago.
I had the following set up
-Weekly #3 (CM7)
-Faux's 0.2.1 1.0ghz
-.1.77.30P Radio
I unplugged the phone from charging it (as I do every night) and it went into a bootloop. I honestly hadn't flashed anything new in a week.
I went into recovery and factory reset the device to fix it.
I still don't know what caused this to happen.
My device still overheats quite a bit (gets to ~50 degrees C on the CPU for doing regular things like web browsing). I don't know why it does this.
Related
Hey there,
I have my Vibrant for a good year now since it came out pretty much. Last week it just stopped charging out the blue. The battery is completely empty and shows a thermometer with a warning sign and stops charging seconds after its plugged in. So I assumed it might be a battery malfunction and I got my spare battery in as soon as I came home and tried charging - same problem. I think it is highly unlikely that both batteries fail at the same time. Therefore, I assume there is something wrong with the temp sensor in the phone. I saw a few people have a similar problem with the epic 4G, but the discussion got really side tracked by other issues. My phone is rooted, but I was running stock froyo, so that shouldn't be the problem or should it?
I just wanna know if anybody had the same problems and if there is a quick solution, I google and forum searched a while but as soon as you throw in the term battery it gets spammed with battery life discussions.I just checked my files I have on the phone, apparently I have the premium insurance - does that mean I just can go to the next Tmo store and get a replacement? Any feedback is greatly appreciated.
Phill
Well for your problem, i suggest you try a different rom and see if the problem persists... maybe its a bug
And as for insurance, you mail the phone in and pay a deductible, which should be like 135$ or so. They send you a refurb.. or if you say it wus lost, you dont have to mail in phone
Sent from a cell tower to the XDA server to you.
thanks for the quick reply. Is there a way to reflash without a battery?
I don't see it as a bad thing. If your phone gets too hot and keeps charging that's going to burn something inside. When my phone won't charge I know I have let it down. So it can cool down. But to fix your problem reboot the phone. You can keep charging it after it boots up
Sent from my SGH-T959 using Tapatalk
pro1st said:
thanks for the quick reply. Is there a way to reflash without a battery?
Click to expand...
Click to collapse
As long as your phone can run successfully for a couple minutes, i dont see why not
Sent from a cell tower to the XDA server to you.
Mine did something similar. I picked it up after putting it on the charger. It was hot and would not come on. I unplugged it and let it cool off for a while and it cleared up.
I got that message once...
Vibrant was in a car dock, with power.
It was *HOT* out and sun was hitting the back of the unit. (A/C on of course)
Google Navigation was running (display brightness max)
Google Listen was running
Bluetooth was passing music to a speakerphone
When I run the phone with that setup, the charger can't even keep up with the phone power needs. The battery level slowly drops. No question the phone is working hard.
This was a true heat issue... I removed the charger and turned off the display to let it cool off a bit. (I was almost home).
So the question again, is your phone hot or is it a false reading?
Robert
Hey,
I am sorry I didn't clarify the actual battery temp. It is normal - so its neither in the sun or in a too cold spot when I try charging it. The phone probably runs for one for a few seconds before turning off so there is no chance of the battery stats wipe. I think I will try to find an external charger and try to charge the batteries this way to have enough juice for flashing a new rom. Thanks for all the replies!
Does it charge the battery with the phone off? If not, I don't think a new ROM will help.
Hey there! Wondering if you got around to solving this. I've got a Vibrant doing the same exact thing. Battery being cool it sais that is overheating. Did changing the ROM solved it or not?
c0olcast said:
Hey there! Wondering if you got around to solving this. I've got a Vibrant doing the same exact thing. Battery being cool it sais that is overheating. Did changing the ROM solved it or not?
Click to expand...
Click to collapse
Sorry for resurrecting an old thread, but a resolution never seemed to be made here. Has anybody found a fix to this?
As of yesterday, my wife is having the same issue with my old Vibrant phone which she now uses. It's flashed with Bionix V 1.3.1 and Tigerblood overclock to 1.2ghz. This could be the issue, the Tiger Blood overclock, but I'm not sure. I'm out of the country for three weeks and currently she's left with a dud of a phone that keeps giving her the temperature warning in the triangle when plugged in while the phone is powered off followed by it stop charging. When she turns it on, she gets to the SD card check and then the phone completely freezes. Once in a while it's able to stay on for a minute or so before freezing, but more often than not the phone does not fully turn on and just goes frozen after a few seconds, sometimes at the Tigerblood logon screen before making it to the desktop. Me being 4000 miles away doesn't make it easier to help her but I've recommended she leave the phone unplugged, battery out for the night to see what happens. I also told her to take off her silicon case thinking maybe that has something to do with the overheating. Well after 7 hours of her letting it sit to cool off like that, with the case off, she plugged it back in and is having the same issues as yesterday. Absolutely no progress made. One of her colleagues said she should try leaving the phone in rice confused:) so she's giving that a go and another guy in a phone shop who she went to for advice after work said that the motherboard might need replacing. I'm convinced all it needs is to have the Tigerblood removed or reflash a rom onto it but there's really no knowing unless I have it in my hand.
Is there any quick fix to this problem without having to do all that? Surely there must be a way to charge the phone without it heating up and freezing up. She's tried plugging it into different rooms, on her laptop, etc, none seem to get rid of the temperature problem. I've had the phone since August 2010 and never had any issues with it. I also never once saw that temperature error message so was taken aback when she showed me it over skype. I just upgraded to the S3 and gave her the phone 2 weeks ago, but surely it shouldn't just die out just like that? Thought the Vibrants were made tougher than that?
Any help would be greatly appreciated. Much thanks in advance
Its most probably a kernel issue or a bug in the rom; so the only way to find out is to flash another kernel/rom..
P.s Vibrants are rock solid
Sent from my SGH-T959 using xda app-developers app
Update- Phone doesn't even turn on anymore, no signs of life
danny_extremex said:
Its most probably a kernel issue or a bug in the rom; so the only way to find out is to flash another kernel/rom..
P.s Vibrants are rock solid
Sent from my SGH-T959 using xda app-developers app
Click to expand...
Click to collapse
Will be looking into reflashing another kernel/rom when I get home in a few weeks time, but it must be noted that the phone has been showing no signs of life for the last few days now. After letting it sit out for 7 hours on the first night, battery out and everything, she went to plug it in the following morning and this time absolutely no notification came up. Not even a lighting up of the phone or anything. No signs of life at all. Every time she hit the power button nothing occurred. The phone still heats up and after a few minutes while plugged in and gets very hot to the touch again but no matter how many times she attempts to turn it on, nothing happens.. She's tried plugging it into her computer via usb, into electric sockets in other rooms, even in the bathroom in one of the 115 volt electric shaver outlets in the bathroom (we live in the UK currently), and none of these ideas worked. Still no signs of life. It has been this way for three days now and is frustrating as I can offer no advice to her to get the phone to turn on anymore.
What on earth can be the problem? Has this happened to anyone before? And is there a fix to this or can we consider the phone to be a paperweight at this point?
polosprt009 said:
Will be looking into reflashing another kernel/rom when I get home in a few weeks time, but it must be noted that the phone has been showing no signs of life for the last few days now. After letting it sit out for 7 hours on the first night, battery out and everything, she went to plug it in the following morning and this time absolutely no notification came up. Not even a lighting up of the phone or anything. No signs of life at all. Every time she hit the power button nothing occurred. The phone still heats up and after a few minutes while plugged in and gets very hot to the touch again but no matter how many times she attempts to turn it on, nothing happens.. She's tried plugging it into her computer via usb, into electric sockets in other rooms, even in the bathroom in one of the 115 volt electric shaver outlets in the bathroom (we live in the UK currently), and none of these ideas worked. Still no signs of life. It has been this way for three days now and is frustrating as I can offer no advice to her to get the phone to turn on anymore.
What on earth can be the problem? Has this happened to anyone before? And is there a fix to this or can we consider the phone to be a paperweight at this point?
Click to expand...
Click to collapse
Some kernels require a certain amount of power to fully boot the phone up and will not charge until it has 5% battery or so. I personally think her battery may be unable to hold a charge or like I said before it doesn't have enough juice to boot the phone because of the kernel. There is a way to charge the battery with the phone off. You can use ANY kind of usb cord, I used an old printer usb cable when I had to do this. All you do is cut off the side that is not usb and strip the positive and negative wires(red and black), then place the stripped wires on the positive and negative connectors on the back of the phone and insert the battery (make sure it's a snug fit). Plug the usb end into your pc and charge the battery that way, DO NOT let charge for over 2 minutes at a time. Wait five minutes and do it again if you have to. If she gets it to boot up, I would definitely flash a new kernel first to see if thats how the problem originated.
Sent from my SGH-T959 using xda premium
So I got my Amaze on Friday, rooted and installed Energy Rom on Saturday, and phone just died on me on Sunday.
I was in the middle of playing Scramble with Friends and phone froze up on me. I had to take the batter out to reset it since the power button was not responsive. After I pulled the battery and put it back in, the phone would turn on.
So i read and read and found out people usually bought new batteries since the most likely culprit was a dead battery. I have a friend with the same phone and tried his battery. I saw the HTC Logo come on for a brief second and then that was it, nothing else. Phone died again and did not turn on (under his batter). I recharged my battery in his phone and tried that as well, but no luck.
Any ideas what went wrong and what I can do to fix this?
The phone is completely dead and not turning on. So that means I can't get into bootloader and recovery.
About Phone:
Unlocked Bootloader
TWRP recovery
Faux Kernel
ENERGY Rom
Any incite on this would be great. Thanks in advance!
Plug it in to the wall charger for 30-45min. Unplug and pull battery again. Put battery back in and you should be good...
Don't be alarmed if the orange led light flashes... It's normal when the phone dies. Be happy you're using twrp and not an old recovery that doesn't have charging while off
http://forum.xda-developers.com/showthread.php?t=1561104
Amaze Bricked
http://forum.xda-developers.com/showthread.php?t=1575191
[Q] Bricked Amaze Won't turn on
I hope that's XBoarder's TWRP 2.0.0...
Sent from my HTC_Amaze_4G using Tapatalk 2
Thanks, i actually read those threads before i posted. I think there are more threads about that but i tried all options and none seemed to work. I will try plugging it in the wall and pulling battery out but the battery is at a 100% charge right now (i can confirm from a friends phone). However, if its just a glitch, then i will try the wall charger trick.
Thanks.
ars88 said:
Thanks, i actually read those threads before i posted. I think there are more threads about that but i tried all options and none seemed to work. I will try plugging it in the wall and pulling battery out but the battery is at a 100% charge right now (i can confirm from a friends phone). However, if its just a glitch, then i will try the wall charger trick.
Thanks.
Click to expand...
Click to collapse
Once you get it booted, I recommend 4EXT recovery... But that's just my opinion
Sent from my HTC_Amaze_4G using Tapatalk 2
Thanks - tried the battery solution but unfortunately it didn't work out for me. Phone just refuses to power up.
Assuming its an official brick.
i have a similar problem, well my battery had charged and running fine for several months, so i unplugged the battery to put my sim on it, and plug it back in when it was booting up it froze on the boot logo, so i took off the battery again so i can reboot it
and ever since it wont come back on, wont either go to the bootloader, so i let it charged all night and nothing happen no led blinking or on, so got my friends amaze's battery to test and it would not do anything at either, right now i am waiting for my replacement, but i hate the fact that this had happen to me
oh wow - well i ordered a replacement as well. I really hope it doesn't come down to a software issue and they don't end up covering the device since it has been rooted.
If the phone is completely dead and non-booting, there's no way for T-Mobile to determine if it's rooted or not. Only until it gets back to HTC to be refurbished could they (HTC) find out but at that point it won't matter to anyone anyhow.
And it couldn't possibly be a software issue. There's something physically defective inside the device that caused it to die.
htc amaze 4g refuse to turn on.
hi all, i'm a newbie here, though i have always loved the XDA. I unlocked my bootloader last night, downloaded and reinstalled my fav apps since i didnt do a backup. while i was downloading the XDA app, my fone freezed and eventually went off. When i tried to get it back on, it got stuck on the white htc screen and later went off after some seconds. It has refused to come on till the time of this post. i really need urgent advice.
I was yet to install a recovery software before the tragedy occurred.
Hello everyone,
My sgh i777 (running one of the UCLE5 semi v# ROMS, can't remember which one xD, on siyah v3.4.3) is having a strange problem. What happened was, I put my phone on the charger on my desk, and my sister had a friend over and were messing around. Well I found my phone later in the day on the floor, and it seemed like it was more scratched then. It was still plugged into the charger at the time so I tried to turn it on. However, when I turn it on, the grey battery screen with the loading circle shows up for less than a second, and the screen turns off. Then it will do that again, flashing this screen until I unplug it from the charger. Not matter what I do, it will not get past this screen, and actually, after the screen flashes a bunch of times, you wil stop seeing the battery screen but merely a flash of light on the touchkeys and maybe the screen. I am pretty sure it is not a problem with the charger itself, and I think it may be a problem with the battery. However, my friend had an issue with his Droid (first one) where the charging port on the phone was broken and he had to use an external battery charger to charge the battery, and then it would work fine. To me, the port seems like it is not damaged, and since when I found my phone on the floor it was really hot, I really think the battery just died. I am also fairly certain that this problem is not a software issue, considering I have not tweaked anything on my phone for a few days now, and since it was working just fine before I found it on the floor. I would appreciate any feedback that you guys can give me because, like everyone else, this phone is my baby
Thanks!
Shadow12347 said:
Hello everyone,
My sgh i777 (running one of the UCLE5 semi v# ROMS, can't remember which one xD, on siyah v3.4.3) is having a strange problem. What happened was, I put my phone on the charger on my desk, and my sister had a friend over and were messing around. Well I found my phone later in the day on the floor, and it seemed like it was more scratched then. It was still plugged into the charger at the time so I tried to turn it on. However, when I turn it on, the grey battery screen with the loading circle shows up for less than a second, and the screen turns off. Then it will do that again, flashing this screen until I unplug it from the charger. Not matter what I do, it will not get past this screen, and actually, after the screen flashes a bunch of times, you wil stop seeing the battery screen but merely a flash of light on the touchkeys and maybe the screen. I am pretty sure it is not a problem with the charger itself, and I think it may be a problem with the battery. However, my friend had an issue with his Droid (first one) where the charging port on the phone was broken and he had to use an external battery charger to charge the battery, and then it would work fine. To me, the port seems like it is not damaged, and since when I found my phone on the floor it was really hot, I really think the battery just died. I am also fairly certain that this problem is not a software issue, considering I have not tweaked anything on my phone for a few days now, and since it was working just fine before I found it on the floor. I would appreciate any feedback that you guys can give me because, like everyone else, this phone is my baby
Thanks!
Click to expand...
Click to collapse
Try pulling battery for a few. put it back in. try to get into CWM and wipe cache and dalvik.
Who knows how that happened. But if you have CWM or D/L mode, your fine.
I had this exact same problem on my phone (minus ending up on the floor part). I think it is from the battery overheating. Pull the battery and let it sit for a few. I had to let mine sit out for almost 4 hours before it turned back on. It may not take that long but i would leave it out for at least an hour or 2.
Thanks for your feedback! Yeah I left the battery out of the phone overnight and when I woke up I tried it again and it still did the same thing :/
I want to get an extended battery anyway (I think I'm going to order the qcell one) and if that fixes the problem that'd be great, but if it isn't a battery problem and it could be fixed now I would love to hear how so I am not out a phone until the new battery arrives ;D
Will your phone turn on when not plugged in?
Sent from my SGH-I777 using Tapatalk 2
No it won't even show the battery screen when it isn't plugged in. It only does that with the charger. Also it won't even have the flicker of the touchkeys, just nothing haha.
Try to get another fully charged battery from a friend and see if phone will turn on, or if you have an external charger, charge up a battery and see if it turns on
Sent from my SGH-I777 using Tapatalk 2
Ok I will try that as soon as possible
I tried a different battery from a different phone (although it was still a samsung phone and the battery fit right and everything) and the same thing happened >,< nothing would happen unplugged, but as soon as I put it on the charger, the touchkeys would flash, and the screen would flicker at certain intervals. Unfortunately I think this is a more serious problem :/
Shadow12347 said:
I tried a different battery from a different phone (although it was still a samsung phone and the battery fit right and everything) and the same thing happened >,< nothing would happen unplugged, but as soon as I put it on the charger, the touchkeys would flash, and the screen would flicker at certain intervals. Unfortunately I think this is a more serious problem :/
Click to expand...
Click to collapse
Same happen with my friend I9100. Power Controller gone. Only service center will help.
Seems like your USB ports are bridged. I had this exact problem. If you're under Samsung's warranty, send it to them and they'll replace it. If not, MobileTechVideos could fix it for you.... Though if you're on a custom ROM then I assume you must put it to stock before sending it out to Samsung...
I got it to work haha. Go figure the one thing I did not try fixed it. -___- I was reading through some other threads and found a guy with a similar problem and he said that he left the battery IN the phone but left it UNPLUGGED. Well I did this overnight and sure enough this morning it worked xD
Reading is wonderful!
Glad you got the problem resolved.
Clay
Sent from my SGH-I777 using XDA
I have the same issue but it happened after I left phone without charge for 2 weeks but whatever I do .. I still cant get it to work
Blaze03 said:
I have the same issue but it happened after I left phone without charge for 2 weeks but whatever I do .. I still cant get it to work
Click to expand...
Click to collapse
mine was unused for a few weeks too. I thinking its just the battery might actually go to a battery store in my city to get a new one.
Ok I couldnt find where I should post this, so if anyone can help me that would be great. I rooted my phone a few months back. I had to flash the ISO seprate. my phone is S/ON if it matters. So to start the story off, I have the MeanBean ROM and for some reason it was laggy here lately and was acting weird. I was talking to my friend last night when I fell asleep. I woke up thinking that my phone had died because it was low when i went to bed. I had zero issues when i went to bed, I plugged it into my charger and the orange light didnt even come on. I pressed the power button and it still didnt come on. my friend tried 3 different chargers and we determined it wasnt the charger. it was just fine, charged about 18% and i took it and plugged it into my car charger to use for a gps. I get to work and text my friend to tell her i would talk to her on lunch, leave and come back 3 hours later on break and it was dead.. I started my car and it came on and went to the home screen and it just shut off before i could do anything. I hit the power button and instantly the orange light was solid, no flashing. I held the power button and it got stuck in a boot loop just staying at the HTC screen. Right now, I cant get it to charge, load into HBOOT or even get it to turn on to the HTC screen. Any clue what i can do to fix my life line?
Almost sounds like your battery took a dump. I know we have a non-removable battery, but it seems like I remember reading about someone else having a similar problem some time ago, and that they were able to have the battery replaced, which fixed their issue. Try leaving it on a charger that you know for a fact works for 8 hours or so and see if it will take a charge. Otherwise, you might want to take it to Sprint and let them look at it.
Sent from my EVO using xda premium
I've seen this issue before and found this useful article when reading about this, I don't remember who got the issue but they said to follow this guide on how to calibrate your battery, hope it helps: http://www.pocketables.com/2010/08/...ry-and-possibly-double-your-battery-life.html
Good Luck!
not bricked
The term, "bricking" suggests that the damage, often a misconfiguration of essential on-board software, is so serious as to have rendered the device PERMANENTLY unusable.
Try holding volume up, down and power at the same time to try to boot it while it's on the charger
Sent from my EVO using xda premium
So, my DNA is outside of the warranty period (was provided with the phone after numerous issues with another phone model in January I had originally purchased last August) and yesterday, it appears that it managed to brick itself. I was running cm 10.2 ( without issue I might add), when yesterday morning, after being on a wireless charger all night, the battery drained from 100% to 0% in about half an hour while getting incredibly hot. The odd thing is, I couldn't find a software culprit during that time. Also, the phone basically started to trickle charge only, even when the phone was off. Thus, I waited about an hour with the phone off to charge it to 10% and bottled into TWRP to restore a recovery of a Sense ROM. Mid-recovery, the phone shut down instantly and since, I haven't been able to get it to charge (no light) after multiple attempts with different charging solutions and combinations of button presses. I have a new phone on order via my carrier contract upgrade, but I'd love to resuscitate this thing, if not just to get my data off that hadn't been backed up. Does this sound like a hardware issue (I.e. Bad battery) or do you guys think the phone bricked itself when it shut down during the restoration process? Any troubleshooting tips?
chances are hardware failure as it seems common lately on here lol and you can buy a phone with a bad screen and lose your info or jtag and lose your info or keep a pretty black and red paper weight either way unless it takes a full charge and you are luck to get recovery back up a good backup to take your out of luck enjoy your new device coming
t1gartist said:
chances are hardware failure as it seems common lately on here lol and you can buy a phone with a bad screen and lose your info or jtag and lose your info or keep a pretty black and red paper weight either way unless it takes a full charge and you are luck to get recovery back up a good backup to take your out of luck enjoy your new device coming
Click to expand...
Click to collapse
It seems that way. Been on the charger for 3 days with no luck. I think I'm going to order one of those case opening tools and see if I can remove the battery cable for a reboot.