Multimedia Dock issues with some TVs - Atrix 4G Q&A, Help & Troubleshooting

I'm wondering if anyone with the Multimedia Dock has found that it doesn't work with all TVs? I've had one off-brand TV that gave static through its speakers until I brought up the Entertainment Center and played an audio file...after that it works as expected. I've also had both an LG and a Pioneer TV that reported "no signal" with the dock, but worked just fine if I plugged the HDMI cable directly into the phone (bypassing the dock). I've also had other TVs work just fine. I'm going to try the dock on a TV at the office that I know worked in the past to see if maybe something happened to the dock itself.
However, in the meantime, has anyone else noticed problems with certain TV models?

I'm starting confirm my fear that the dock itself is bad. Every TV I've tried thus far in the office doesn't recognize the dock, even though the Atrix detects and gives me the picker.
Also, if I bypass the dock and use the HDMI cable directly, the TV shows the Moto symbol. Looks like I'm going to see if the store will exchange this one.
Edit: Request replacement from Amazon and should be here next week.

Related

[Q] HDMI & ICS Question

I did a search here. I have the Prime and had great success from 12/28/11 until ICS update around 01/10/12 but since then my TV shows no signal and this lasts for several minutes so the TV has had time to communicate with the tablet.
1. I have done a Factory Reset
2. I have tried all 4 HDMI ports on the TV
3. I have tried a second TV
4. I have ordered and tried a second cable (stranger things have happened)
5. I have called Asus Customer Support
My options are of course RMA but that means no tablet for 10-14 business days or wait to see if and when an ICS update may correct this issue for me.
Am I just out of luck here and just need to give up my Prime for 2-3 weeks or do you think that an ICS update maybe on the horizon and may correct my issue?
I don't think it is an ICS issue. My conection between the prime and the tv works perfectly. BUT it does seem to take about 15 seconds before anything shoes up on the tv after I plug the cable into the prime.
aahz123 said:
I don't think it is an ICS issue. My conection between the prime and the tv works perfectly. BUT it does seem to take about 15 seconds before anything shoes up on the tv after I plug the cable into the prime.
Click to expand...
Click to collapse
Thanks for your reply. I just went back and edited my post to add that I leave it plugged in for longer than a couple of minutes. I even flip between HDMI channels using the TV remote while the Prime is plugged in. The TV just never sees it!
Mickeylittle said:
Thanks for your reply. I just went back and edited my post to add that I leave it plugged in for longer than a couple of minutes. I even flip between HDMI channels using the TV remote while the Prime is plugged in. The TV just never sees it!
Click to expand...
Click to collapse
Did you double check with another HDMI cable? Some cables of lower quality do prevent the Prime and the TV from synchronizing.
I paid $39 for Rocketfish 8' micro HDMI cable from Best Buy yesterday and attached it to the available HDMI port on the back of my 25" I-Inc monitor. My Transformer Prime didn't see that I had the HDMI cable connected until after I shut it down and restarted it, only after doing that the bootup screen appeared on my monitor and Prime and when I logged in the Prime had the HDMI logo displayed on the tray.
The problem I'm experiencing now is stability. I get constant screen flickering from the monitor when I'm viewing the Prime through the HDMI connection. It seems like its software. I have no other devices to test this out on besides my monitor as the HDMI on my HDTV is only capable of receiving 1080i.
Another sign that it seems like software that's causing the flickering is that I notice considerable lag from the mousepad cursor using the Dock when my monitor is flickering from viewing the Prime over HDMI.
the_game_master said:
I paid $39 for Rocketfish 8' micro HDMI cable from Best Buy yesterday and attached it to the available HDMI port on the back of my 25" I-Inc monitor. My Transformer Prime didn't see that I had the HDMI cable connected until after I shut it down and restarted it, only after doing that the bootup screen appeared on my monitor and Prime and when I logged in the Prime had the HDMI logo displayed on the tray.
The problem I'm experiencing now is stability. I get constant screen flickering from the monitor when I'm viewing the Prime through the HDMI connection. It seems like its software. I have no other devices to test this out on besides my monitor as the HDMI on my HDTV is only capable of receiving 1080i.
Another sign that it seems like software that's causing the flickering is that I notice considerable lag from the mousepad cursor using the Dock when my monitor is flickering from viewing the Prime over HDMI.
Click to expand...
Click to collapse
the_game_master said:
I paid $39 for Rocketfish 8' micro HDMI cable from Best Buy yesterday and attached it to the available HDMI port on the back of my 25" I-Inc monitor. My Transformer Prime didn't see that I had the HDMI cable connected until after I shut it down and restarted it, only after doing that the bootup screen appeared on my monitor and Prime and when I logged in the Prime had the HDMI logo displayed on the tray.
The problem I'm experiencing now is stability. I get constant screen flickering from the monitor when I'm viewing the Prime through the HDMI connection. It seems like its software. I have no other devices to test this out on besides my monitor as the HDMI on my HDTV is only capable of receiving 1080i.
Another sign that it seems like software that's causing the flickering is that I notice considerable lag from the mousepad cursor using the Dock when my monitor is flickering from viewing the Prime over HDMI.
Click to expand...
Click to collapse
I haven't noticed any flickering but I have only watched real steel ones mine so far. Was a 1080p mkv file and I hooked it up through my receiver. The tv is 46" so I think I would have noticed. Have you tried other files? Oh, and I use a 6' cable is bought from monoprice for like $5
rand4ll said:
I haven't noticed any flickering but I have only watched real steel ones mine so far. Was a 1080p mkv file and I hooked it up through my receiver. The tv is 46" so I think I would have noticed. Have you tried other files? Oh, and I use a 6' cable is bought from monoprice for like $5
Click to expand...
Click to collapse
I get screen flickering (or better description screen blinking) immediately after connecting HDMI to it.
I can be just viewing the Prime's desktop not playing back any video and my Monitor displaying the Prime over HDMI will blink by going complete dark and it will continue to do this randomly and frequently.
When playing back video it continues to do this and not only is it losing the picture it's also losing audio in this screen blinking problem.
---------- Post added at 05:39 AM ---------- Previous post was at 05:10 AM ----------
I just tried the HDMI input on my BenQ monitor and I get a stable connection, no blinking.
Only difference is that my BenQ monitor has no built-in speakers and it's not a 1080p monitor it's a 1680x1050 res monitor. So I'm getting an improper viewing aspect ratio.
Is there a way to turn off the audio from outputing through HDMI and keep it coming from the Prime?
Turns out my TFP works fine connected to my old Samsung 30" HDTV CRT over HDMI, I didn't try it at first because I thought the the TFP would try to output 1080p to the set which can only handle 1080i.
I'm surprised that it connected instantly to my HDTV, now I need to correct my TV's left and right fields in the service menu as it is zoomed too far in.
Does anyone know if the TFP have a 16:9 or 16:10 aspect ratio? I'll have to keep this in mind when adjusting the settings cause I want to maintain a 16:9 setting on the HDTV.
Kashban said:
Did you double check with another HDMI cable? Some cables of lower quality do prevent the Prime and the TV from synchronizing.
Click to expand...
Click to collapse
Yes sir in my original post I state that I bought a 2nd cable. Also since it was working fine before ICS and with all the things I have tried in my post it is either ICS or the port on my Prime. Or yeah somehow I got 2 faulty cables and 1 of them worked great until the update!
No I just hope it is ICS for me.
the_game_master said:
I paid $39 for Rocketfish 8' micro HDMI cable from Best Buy yesterday and attached it to the available HDMI port on the back of my 25" I-Inc monitor. My Transformer Prime didn't see that I had the HDMI cable connected until after I shut it down and restarted it, only after doing that the bootup screen appeared on my monitor and Prime and when I logged in the Prime had the HDMI logo displayed on the tray.
The problem I'm experiencing now is stability. I get constant screen flickering from the monitor when I'm viewing the Prime through the HDMI connection. It seems like its software. I have no other devices to test this out on besides my monitor as the HDMI on my HDTV is only capable of receiving 1080i.
Another sign that it seems like software that's causing the flickering is that I notice considerable lag from the mousepad cursor using the Dock when my monitor is flickering from viewing the Prime over HDMI.
Click to expand...
Click to collapse
Thanks, I tried shutting the Prime down and restarting while the HDMI cable was plugged into the TV but no dice for me.
My HDMI was working and I have watched several movies on my TV previously.
Fast forward a few weeks and HDMI no longer works! I bought a cheap cable on Amazon, and noticed the micro connection was very loose. The HDMI notification no longer shows up. I ordered a 'real' cable from mono price, but still no luck.
No picture and no HDMI notification - arrgh.
The TP HDMI connection seems very loose, even with the new cable. Looks like an RMA for me.
Sent from my Transformer Prime TF201 using Tapatalk
clenz said:
My HDMI was working and I have watched several movies on my TV previously.
Fast forward a few weeks and HDMI no longer works! I bought a cheap cable on Amazon, and noticed the micro connection was very loose. The HDMI notification no longer shows up. I ordered a 'real' cable from mono price, but still no luck.
No picture and no HDMI notification - arrgh.
The TP HDMI connection seems very loose, even with the new cable. Looks like an RMA for me.
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
That's what I'm thinking too. It's not real loose but it does have wiggle room that I didn't notice before! I hate it because I'll be without it for 2-3 weeks and everything else with the tablet works great!

[Q] Viewsonic g tablet help SmoOth Bean 4.1.2 ver 1.5(Standard PlayStore) 160 DPI ROM

I bought a Viewsonic g tablet on sale a year and a half ago and until this day it meets the light. (It was only touched when purchased then back to the box)
I followed the instructions to the letter (new on this) and everything seems to be working, I have a Malata zpad dock DS-A002 supposed to be fully compatible with the g tablet and I placed the tablet on the dock, connected HDMI in the TV but nothing happens.
Don't see an option in settings to select output to TV.
Many thanks in advance.
Forgot to mention, tried this on the TV which is an LG and monitor which is a Hanns-G
I have to say that this is a first so far. When I read this I went ahead a connected up my dock which is the same make and model as yours to my TV and it works. HDMI is sometimes a pain especially with the newer TV's that are out. You also got to have the dock powered up if you haven't done that. If the power cord is connected and the tablet displays the dock clock then connect the HDMI to the dock with the TV turned off. After connection is made turn on the set and make sure you are on the proper input. It should work, but if not try a different TV.
Sent from my Super BadA$$ Bionic.
Thanks for the reply
The LCD TV is a couple of years old, the LCD monitor is 3ish years old
My mother has a 5yr old LCD TV, that's another TV I could test on
The dock is powered up using the charger that came with the gTab
The tablet displays the dock clock when placed on the dock
I've tried different combinations:
Dock powered up, TV off and plugin cable, gtab on then place on dock, turn TV on
Dock powered up, TV off and plugin cable, gtab off then place on dock and power on, turn TV on when gtab is on the dock clock
Dock powered up, TV on and plugin cable, gtab on then place on dock
Dock powered up, TV on and plugin cable, gtab off then place on dock and power on
TV detects HDMI when the gtab is placed on the dock, but after 3-5 secs says no signal meaning it does detect HDMI (shows up as an option, I've tried on all 3 HDMI inputs btw) but it doesn't show up an image.
I've tried these methods in the TV and the monitor, nothing
Doesn't make sense to me since everyone in the thread hasn't had this issue, should be plug-and-play right?
http://forum.xda-developers.com/showthread.php?t=1900562
Should I backup the current install and go back to the stock crappy ROM just to test it out? (Wipe everything as instructed before doing so?)
Thanks
No since in going all the way back to stock to test it out. Have you by chance tried a different HDMI cable. You might have a faulty connection or even a dirty connection will make it loose its connection. You may also want to check to see if the TV has a default native setting set. The gtablet will display a image like a PC I believe. Will have to connect it up again to see what res. the device puts out at default.
Alright find the link up solution. I tried different ways of connection all with failure to display on my TV with the exception of this. Try it and you will be satisfied.
1st. Place you dock near your TV with power cord and HDMI cable both connected. Don't connect other end of HDMI cable to TV just yet.
2nd. Have tablet turned on and fully booted up. Then place tablet on dock and leave the dock clock displayed.
3rd. Turn on TV and set the input to the HDMI connection you are about to connect to. Then connect HDMI to that input that is in TV and the display should reflect the device.
Let me know if this works. Thanks.
Sent from my SmoOth A$$ Gtablet
Hi, yes I tried 2 different cables, different ports, cleaned up (blow air) into the TV and and dock ports (dock is brand new never used from a year+ ago)
I couldn't find a default native setting on the TV.
Really sucks that there is an awesome ROM for the gtablet and I can't use it on the bigger screen, intention was to watch Netflix and movies, besides reading
The tablet is one of those projects that never happened and when I finally manage to get it going this happens...:crying:
Read the addon that I posted. It will connect if you connect it in that order.
Sent from my DROID BIONIC using xda app-developers app
Hi Nobe, it still doesn't work. I just don't get it.
TV recognizes the connection (shows as plugged-in) but says no signal.
Unfortunately monitor is not as advanced as a TV, simply says no signal.
Faulty dock? It charges fine
Thanks
Went to stock, and image shows up fine on TV
Is there something I could change, DPI,res? on the current SmoOth install (have backups) that could potentially fix the issue?
Thanks
exmagus said:
Went to stock, and image shows up fine on TV
Is there something I could change, DPI,res? on the current SmoOth install (have backups) that could potentially fix the issue?
Thanks
Click to expand...
Click to collapse
I keep mine at 160dpi. The issue is that you have to connect everything to the dock before connecting it up to the TV. For some strange reason the dock settings doesn't recognize the connections being made. The dock works fine it is the drivers I believe that are kernel related. If you power up the dock with the HDMI connected to it, then place tablet on the dock, then connect the HDMI to the TV's input with the TV on and turned to that input. Then it should display onto the TV without issues. Done this multiple times when this came up and this was the only way for me to get the dock to display the output of the tablet.
Sent from my SmoOth A$$ Gtablet
The thing is I did exactly as you said multiple times to be sure.
Using SmoOth image does not come up
Restored to stock ROM and image shows up fine
I'm going to try a fresh SmoOth install and see how it goes or is there any way to check the drivers or make adjustments to it?
Thanks
Any advice on checking the drivers?
Thanks
Actually the drivers are there and working the way they are suppose to be. I do believe that it might in the way it is communicating with the TV still. I am currently working on something that might help out, but I want to test it fully before suggesting it since most everyone doesn't use this feature.
Sent from my SmoOth A$$ Gtablet
It is really odd that doing the same process on the stock rom works.
Thanks a lot for the follow-up Nobe
Curious if anyone found a solution to this problem? I too have the exact same issue with my Gtab even after trying the solution posted with different cables and such. Stock rom works fine though.
I'm wondering if Nobe found something

Virgin Mobile EVO V 4G MHL to DVI

Hi...sorry if this is the wrong place, but from my understanding they are the same phone and I didn't see any category specifically for the evo v...
At any rate, so I bought an ikross mhl to dvi adapter, hoping to connect my phone to an 18" LCD I have, but so far no luck with any of 3 monitors. I've connected the phone to a wall charger and tried hooking it up in different orders, to no avail...basically have followed every suggestion I can find.
I've now purchased an mhl to hdmi adapter from newegg for my TV and hopefully will at least verify the general functionality is working (when it arrives on the Monday following this post), but eventually would prefer it on the monitor. I also bought an HDMI to DVI adapter, just as a long shot.
I scoured google before I bought the adapter and every indication seemed like it should work fine, and now have scoured google + these forums again, but just not really finding much info related to my specific hardware.
The phone is rooted, running the latest Harmonia rom and is S-ON...I don't think that would affect it, as everything else on the phone so far has worked flawlessly, however, can't rule it out. There is a guide floating around on how to "turn the evo v into a evo 3d", so if this is rom-related, it's something to try? Requires going S-OFF, but even if it didn't fix anything, at least I'd get the radio updates. But again, from my understanding, the hardware is identical and this phone should be able to do standard mhl, so i assumed mhl to dvi should work as well, but I'm a little unsure about the standards...
Any insight is greatly appreciated and as I always do, if I find a solution, I will post
Still a no-go with an MHL to HDMI adapter, connected to my TV. The closest I came, was the phone went into dock mode if I didn't have the charger connected. Oh and if I unplugged the HDMI cable from the adapter, the TV would say check cable...So the TV was aware that a device was connected, thus it seems the issue lies in the phone.
Anybody have any idea what I could be missing? This /should/ work - the Virgin Mobile site even lists hdmi output as a feature of this phone, but no further mention in the manual and as I said in the OP, spotty info around the web
UPDATE: Just tried it with a monitor again, using an HDMI to DVI adapter, with the new MHL to HDMI adapter, and it almost wants to work - the monitor stays awake (not saying "no signal") and the phone registers that it's connected via hdmi, but the most picture I can get on the screen is but a flash when I change the phone's orientation =/
A second hdmi mhl adapter that I had ordered arrived today (was not expecting it for a month or I wouldn't have bought the other one...oops) and it works on the tv w/ full mirroring
Still a no-go on the monitor - it does the same as the other adapter. The phone and monitor both know it's connected, but only occasionally flashes of video appear and rather than any mirroring, the phone just says "play a video or slideshow" (which does not work).
So I guess the moral of the story: if you have an HTC EVO V 4G from Virgin Mobile (which is more or less the same phone as the EVO 3D) and you want to hook it up to a computer monitor: good luck! I mean, I'll test some more with other monitors on this new adapter but not getting my hopes up. Will post any positive findings, tho...
On the other hand, if you want to hook it up to a TV, it's just a matter of finding the right adapter...in my case, it was pretty much luck of the draw. One worked; the other did not. Maybe the other one will magically start working or will work with one of the new TVs I bought, but we'll see...
Anyway, here is the specific adapter that is working for me: not allowed to post links. Sorry! You all lose. Thank you spammers.
you also need to be on jellybean, or higher for the hdmi to work I do believe, otherwise the phone os if below doesnt recognize or work for hdmi out. the jellybean update made it so anyphone with micro usb out should be able to connect to hdmi with the mhl adapter.
I think its simply a matter of analog vs digital video signal. A computer monitor will need a digital video signal but a TV will be happy with either analog or digital. And I'd guess the output of the MHL adapter is analog.
Sent from my Nexus 7 using Xparent Purple Tapatalk 2

Samsung Multimedia dock not displaying HDMI.

Hi, I was hoping someone could help me please.
I recently purchased Samsung's smart dock to use with my note 3. It goes into dock mode when i sit the phone in the dock and i can control the phone using a wireless keyboard and mouse so the dock seems to be working as it should. Ive tried 2 hdmi cables on all 3 sockets on my panasonic viesa tv. I just cant get a picture on the tv.
I have tried all the obvious reboots, checking connections etc.
I can't see what the fault may be and I don't have another screen with hdmi input to test it with.
any advice would be appreciated.
Thanks
Did you plug in your power supply?
Yeah, plugged into power socket using all official Samsung cables plugs etc. It's driving me mad. I'm going to try it on a friends TV tonight. Hopefully it's just a compatability issue with my TV. But I use the hdmi inputs with other several other things as well without problems.
my note 3 is rooted on a tw rom.
So I tried a Samsung brand TV. Still no picture, so I installed stock firmware and tried again. Still nothing, so I guess I have a faulty smart dock or I have damaged my port on my phone. (It charges and transfers data fine without any problems).
I shall be exchanging the dock, but if that does not sort it I guess it's the port. If it's the port then I've voided my warranty by setting knox to 0x1.
Does anyone know how I would be able to test it, because it doesn't seem damaged to me.

Microsoft HD-500 Display Dock HDMI No Longer Working

So I bought a Microsoft HD-500 Display Dock (https://www.amazon.com/gp/product/B01I749CKO/ref=ppx_yo_dt_b_asin_title_o05_s00?ie=UTF8&psc=1) and it was working awesome! HDMI and audio and charging, the whole works. Then yesterday morning when I plugged my Razer 2 in again, the HDMI wouldn't work for some reason. Charging still was good. But the monitor wasn't receiving a signal. I tried the monitor on a computer to make sure it wasn't the monitor, and it works fine. So I don't know if it is the dock or the phone at this point and don't have another phone to test the dock with. Other than regular app updates I haven't changed any settings or anything on the phone so I am not sure what happened. Anyone have any ideas or other suggestions of things I could check or test?

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