Microsoft HD-500 Display Dock HDMI No Longer Working - Razer Phone 2 Accessories

So I bought a Microsoft HD-500 Display Dock (https://www.amazon.com/gp/product/B01I749CKO/ref=ppx_yo_dt_b_asin_title_o05_s00?ie=UTF8&psc=1) and it was working awesome! HDMI and audio and charging, the whole works. Then yesterday morning when I plugged my Razer 2 in again, the HDMI wouldn't work for some reason. Charging still was good. But the monitor wasn't receiving a signal. I tried the monitor on a computer to make sure it wasn't the monitor, and it works fine. So I don't know if it is the dock or the phone at this point and don't have another phone to test the dock with. Other than regular app updates I haven't changed any settings or anything on the phone so I am not sure what happened. Anyone have any ideas or other suggestions of things I could check or test?

Related

Multimedia Dock issues with some TVs

I'm wondering if anyone with the Multimedia Dock has found that it doesn't work with all TVs? I've had one off-brand TV that gave static through its speakers until I brought up the Entertainment Center and played an audio file...after that it works as expected. I've also had both an LG and a Pioneer TV that reported "no signal" with the dock, but worked just fine if I plugged the HDMI cable directly into the phone (bypassing the dock). I've also had other TVs work just fine. I'm going to try the dock on a TV at the office that I know worked in the past to see if maybe something happened to the dock itself.
However, in the meantime, has anyone else noticed problems with certain TV models?
I'm starting confirm my fear that the dock itself is bad. Every TV I've tried thus far in the office doesn't recognize the dock, even though the Atrix detects and gives me the picker.
Also, if I bypass the dock and use the HDMI cable directly, the TV shows the Moto symbol. Looks like I'm going to see if the store will exchange this one.
Edit: Request replacement from Amazon and should be here next week.

Kidigi MHL HDMI cradle

Well.. I just received my Kidigi MHL cradle with excitement
Two things... it pees me off I cannot use the cradle WITH a case on, like the other Kidigi cradles (ARG!!!! - The pic showed a phone with a case on in the cradle!), and then I discover that the AC Adaptor is defective (loud buzzing when there is no current draw.)
I'll try the HDMI in a bit if I can.
OK, what am I doing wrong here... plugged in, HDMI cable plugged in.. but screen not showing up.
Do I need to activate any special application or something?
Scougar said:
OK, what am I doing wrong here... plugged in, HDMI cable plugged in.. but screen not showing up.
Do I need to activate any special application or something?
Click to expand...
Click to collapse
My Samsung tv didn't like the evo 3D's HDMI (worked fine with my 4G). I ended up routing the phone to my yamaha amp's hdmi then to my tv. Maybe try another tv or device.
It's got a built-in MHL adapter? So you can plug an HDMI cable right into it?
eXplicit815 said:
It's got a built-in MHL adapter? So you can plug an HDMI cable right into it?
Click to expand...
Click to collapse
Yes, apparently so. http://www.kidigi.com/product_lv2.php?pid=1316
Typically doesn't say 'mhl' in kidigi's page though.. but did on ebay.
I have ordered another HDMI cable (v1.4a) just to be sure... but as the ac adaptor is making an audible buzzing, I'm seriously likely to send it back anyway.
I was previously using an HDMI to DVI cable with this, and it didn't work at all. So I ordered a V1.4a HDMI cable instead.
It is most odd, because it seems to work intermittantly. The monitor keeps blacking out for a few seconds, and then working fine for about 20 to 30 seconds.. then blacks out for a few.. then works for 20 to 30 secs....
Not sure what to make of that really. Maybe the auto-rotation is messing it up a bit.. will have a fiddle with the settings.
And now it seems to be working just fine. I had made sure cables were pushed in... maybe the rear wasn't in enough.
Apart from that, I had changed from 'charge only' to 'HTC Sync' (whatever that is), and the phone is now fully charged in the cradle.
Scougar said:
And now it seems to be working just fine. I had made sure cables were pushed in... maybe the rear wasn't in enough.
Apart from that, I had changed from 'charge only' to 'HTC Sync' (whatever that is), and the phone is now fully charged in the cradle.
Click to expand...
Click to collapse
How does it look on your TV? What size is your TV? I bought two MHL adapters and NEITHER work on my 61 inch Samsung DLP, but they work on my mom's 19 inch HDTV. However in some areas the picture seems to have a faint checkerboard pattern, especially when scrolling through the gallery. You notice this effect at all?
petermg said:
How does it look on your TV? What size is your TV? I bought two MHL adapters and NEITHER work on my 61 inch Samsung DLP, but they work on my mom's 19 inch HDTV. However in some areas the picture seems to have a faint checkerboard pattern, especially when scrolling through the gallery. You notice this effect at all?
Click to expand...
Click to collapse
I will have another look tonight. I'm viewing it on my 26" monitor. Image looks a little grainy I remember, but that's due to it being on about 720p rather than 1080p I believe.
The auto-rotation is a bit screwed up when it comes to 'dock mode' though. You enter docked mode, it displays in portrait, but then when the weather gets displayed it only shows the weather animation and goes into portrait mode (even though the phone is still in landscape), so pushes things off screen. I have no idea why it does this.
My O2X HDMI output is flawless. TBH considering the amount of *****ing the O2X got (even by owners), it's a phone that works very very well.
If I can get the 'issues' sorted out I'll look to get an android bluetooth keyboard and mouse
I have the same dock and the problem is it only charges with 500mA. I made a Tasker profile for a Desk Clock and when the screen is on, the net current is like +2~20 mA (practically zero) So I did the charger mod (soldering together the data pins) on the AC adapter and now the AC adapter itself can charge the phone with 1000mA but the dock itself presents itself as USB and falls back to 500mA. I will either try hacking the data pins on the dock or patch the kernel to allow for fast charging. I have to look into it more though, MHL portion might stop working with data pins crossed.
ozkaya said:
I have the same dock and the problem is it only charges with 500mA. I made a Tasker profile for a Desk Clock and when the screen is on, the net current is like +2~20 mA (practically zero) So I did the charger mod (soldering together the data pins) on the AC adapter and now the AC adapter itself can charge the phone with 1000mA but the dock itself presents itself as USB and falls back to 500mA. I will either try hacking the data pins on the dock or patch the kernel to allow for fast charging. I have to look into it more though, MHL portion might stop working with data pins crossed.
Click to expand...
Click to collapse
For a dock that I might have the phone in for a while, i would prefer it slow charging anyway. Means device should be cooler.
I do not have a cradle but my MHL adapter does suck battery and a dirty hack to maintain battery would be great.

[Q] Charging Issue - MHL/HDMI Adapter Samsung s3 lte

Hi All,
I was wondering if anyone had any insights in to this problem I have been having.
Briefly, I have the 4g lte verion on EE's new network. I purchased the official MHL/HDMI adapter which works fine and the video is outputed to my sammy 50inch tv fine. The issue I have is the battery drains while doing so. I belive this may to due to the phone outputting more than it is drawing from the power source. Any thoughts ?
I spoke with Samsung tech and they said a number of people have started to report this issue and they are currently testing/investigating. If this is indeed the case seems a pointless acessory as a long video would possibly drain the whole battery, Im yet to test the full drain time.
Secondly, with a 3rd party docking cradle with spare battery slot which purchased from amazon (http://www.amazon.co.uk/eLifeStore®-Samsung-Desktop-Charger-Docking/dp/B008PPRGFY) also does not charge phone properly. Even with the orignial charger in the ac port (or usb port) . The phone reports as charging but stays the same or decreases. Charged directly from the socket it is fine. Strange!
Any help or thoughts would be greatly appreciated.
Thanks
Ian
It's common. Mine did that too! I switched to my old S2 charger, problem solved
Thanks Ill try that out, any idea why that works ?
lawboffin said:
Thanks Ill try that out, any idea why that works ?
Click to expand...
Click to collapse
No idea man? A design fault maybe? All I know is that my phone took for f#*%ing ever to charge with the USB type wall charger. I pulled it out of the socket and plugged my other other one in that was sitting right next to it and it started charging? Checked a few minutes later and it had climbed considerably so I pulled the USB cable out of the new plug and kicked it under the bed where it now lays resting not to be used again LOL.
USB plug/cord works perfectly fine? So I use it on the computer. My laptop even charges the phone via the USB cable faster than the socket plug (which is usually the opposite - as I am sure we are all aware). So yeah I would say poor design or defective wall plug or both or something? Wasn't going to send my phone back because of it. 2second decision problem solved Samsung phone is great!
Im having exactly the same problem.
I have an s3 on orange and have the same mhl adapter conected to my tv.
I have tried the charger from my s3 which does says its charging when I connect my phone but only for about a minute so I also tried using the charger from my s2 and that just does exactly the same.
An easier way is to buy the official allshare dongle for your hdtv then you can stream anything from your phones screen direct to your tv and can have the phone on charge via pc or wall socket at the same time,
Hope this helps
i suggest you throw away your original charger (slow charge) and its usb cable (loose - actually caused the extsd to become damaged to the point i had to repartition) and buy yourself a cheap usb cable for data (£2) and a 3rd party charger (pref not a usb adapter one - £5) and all should be fine!
I still experienced a small battery drain while using the mhl adapter, however, i froze a few apps with titianuim (ones i know run all the time like utter and tasker, paragon ntfs, easy ums, directory bind etc), and put it on min brightness - works like a charm. I know its a effort freezing apps but does the trick with my phone... Since finding that out i actually keep paragon & easy ums frozen till i need them...
just a few thoughts for you....

[Q] Viewsonic g tablet help SmoOth Bean 4.1.2 ver 1.5(Standard PlayStore) 160 DPI ROM

I bought a Viewsonic g tablet on sale a year and a half ago and until this day it meets the light. (It was only touched when purchased then back to the box)
I followed the instructions to the letter (new on this) and everything seems to be working, I have a Malata zpad dock DS-A002 supposed to be fully compatible with the g tablet and I placed the tablet on the dock, connected HDMI in the TV but nothing happens.
Don't see an option in settings to select output to TV.
Many thanks in advance.
Forgot to mention, tried this on the TV which is an LG and monitor which is a Hanns-G
I have to say that this is a first so far. When I read this I went ahead a connected up my dock which is the same make and model as yours to my TV and it works. HDMI is sometimes a pain especially with the newer TV's that are out. You also got to have the dock powered up if you haven't done that. If the power cord is connected and the tablet displays the dock clock then connect the HDMI to the dock with the TV turned off. After connection is made turn on the set and make sure you are on the proper input. It should work, but if not try a different TV.
Sent from my Super BadA$$ Bionic.
Thanks for the reply
The LCD TV is a couple of years old, the LCD monitor is 3ish years old
My mother has a 5yr old LCD TV, that's another TV I could test on
The dock is powered up using the charger that came with the gTab
The tablet displays the dock clock when placed on the dock
I've tried different combinations:
Dock powered up, TV off and plugin cable, gtab on then place on dock, turn TV on
Dock powered up, TV off and plugin cable, gtab off then place on dock and power on, turn TV on when gtab is on the dock clock
Dock powered up, TV on and plugin cable, gtab on then place on dock
Dock powered up, TV on and plugin cable, gtab off then place on dock and power on
TV detects HDMI when the gtab is placed on the dock, but after 3-5 secs says no signal meaning it does detect HDMI (shows up as an option, I've tried on all 3 HDMI inputs btw) but it doesn't show up an image.
I've tried these methods in the TV and the monitor, nothing
Doesn't make sense to me since everyone in the thread hasn't had this issue, should be plug-and-play right?
http://forum.xda-developers.com/showthread.php?t=1900562
Should I backup the current install and go back to the stock crappy ROM just to test it out? (Wipe everything as instructed before doing so?)
Thanks
No since in going all the way back to stock to test it out. Have you by chance tried a different HDMI cable. You might have a faulty connection or even a dirty connection will make it loose its connection. You may also want to check to see if the TV has a default native setting set. The gtablet will display a image like a PC I believe. Will have to connect it up again to see what res. the device puts out at default.
Alright find the link up solution. I tried different ways of connection all with failure to display on my TV with the exception of this. Try it and you will be satisfied.
1st. Place you dock near your TV with power cord and HDMI cable both connected. Don't connect other end of HDMI cable to TV just yet.
2nd. Have tablet turned on and fully booted up. Then place tablet on dock and leave the dock clock displayed.
3rd. Turn on TV and set the input to the HDMI connection you are about to connect to. Then connect HDMI to that input that is in TV and the display should reflect the device.
Let me know if this works. Thanks.
Sent from my SmoOth A$$ Gtablet
Hi, yes I tried 2 different cables, different ports, cleaned up (blow air) into the TV and and dock ports (dock is brand new never used from a year+ ago)
I couldn't find a default native setting on the TV.
Really sucks that there is an awesome ROM for the gtablet and I can't use it on the bigger screen, intention was to watch Netflix and movies, besides reading
The tablet is one of those projects that never happened and when I finally manage to get it going this happens...:crying:
Read the addon that I posted. It will connect if you connect it in that order.
Sent from my DROID BIONIC using xda app-developers app
Hi Nobe, it still doesn't work. I just don't get it.
TV recognizes the connection (shows as plugged-in) but says no signal.
Unfortunately monitor is not as advanced as a TV, simply says no signal.
Faulty dock? It charges fine
Thanks
Went to stock, and image shows up fine on TV
Is there something I could change, DPI,res? on the current SmoOth install (have backups) that could potentially fix the issue?
Thanks
exmagus said:
Went to stock, and image shows up fine on TV
Is there something I could change, DPI,res? on the current SmoOth install (have backups) that could potentially fix the issue?
Thanks
Click to expand...
Click to collapse
I keep mine at 160dpi. The issue is that you have to connect everything to the dock before connecting it up to the TV. For some strange reason the dock settings doesn't recognize the connections being made. The dock works fine it is the drivers I believe that are kernel related. If you power up the dock with the HDMI connected to it, then place tablet on the dock, then connect the HDMI to the TV's input with the TV on and turned to that input. Then it should display onto the TV without issues. Done this multiple times when this came up and this was the only way for me to get the dock to display the output of the tablet.
Sent from my SmoOth A$$ Gtablet
The thing is I did exactly as you said multiple times to be sure.
Using SmoOth image does not come up
Restored to stock ROM and image shows up fine
I'm going to try a fresh SmoOth install and see how it goes or is there any way to check the drivers or make adjustments to it?
Thanks
Any advice on checking the drivers?
Thanks
Actually the drivers are there and working the way they are suppose to be. I do believe that it might in the way it is communicating with the TV still. I am currently working on something that might help out, but I want to test it fully before suggesting it since most everyone doesn't use this feature.
Sent from my SmoOth A$$ Gtablet
It is really odd that doing the same process on the stock rom works.
Thanks a lot for the follow-up Nobe
Curious if anyone found a solution to this problem? I too have the exact same issue with my Gtab even after trying the solution posted with different cables and such. Stock rom works fine though.
I'm wondering if Nobe found something

Samsung Multimedia dock not displaying HDMI.

Hi, I was hoping someone could help me please.
I recently purchased Samsung's smart dock to use with my note 3. It goes into dock mode when i sit the phone in the dock and i can control the phone using a wireless keyboard and mouse so the dock seems to be working as it should. Ive tried 2 hdmi cables on all 3 sockets on my panasonic viesa tv. I just cant get a picture on the tv.
I have tried all the obvious reboots, checking connections etc.
I can't see what the fault may be and I don't have another screen with hdmi input to test it with.
any advice would be appreciated.
Thanks
Did you plug in your power supply?
Yeah, plugged into power socket using all official Samsung cables plugs etc. It's driving me mad. I'm going to try it on a friends TV tonight. Hopefully it's just a compatability issue with my TV. But I use the hdmi inputs with other several other things as well without problems.
my note 3 is rooted on a tw rom.
So I tried a Samsung brand TV. Still no picture, so I installed stock firmware and tried again. Still nothing, so I guess I have a faulty smart dock or I have damaged my port on my phone. (It charges and transfers data fine without any problems).
I shall be exchanging the dock, but if that does not sort it I guess it's the port. If it's the port then I've voided my warranty by setting knox to 0x1.
Does anyone know how I would be able to test it, because it doesn't seem damaged to me.

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