[Q] Need help. Just unlocked, phone hangs @ first boot screen. - Atrix 4G Q&A, Help & Troubleshooting

I just unlocked the bootloader and my phone has spent 10 minutes on the first Motorola boot screen upon reboot. It's not progressing from there. "Unlocked" appears at top left, as it should.
Is this a normal boot time?
If I pull the battery and try another bootup, am I risking damage?
thanks for all you guys do.
EDIT: I went ahead & pulled the battery, and rebooted. It came back up. I'm going to go have a drink to counter this cold sweat I've been running while watching this damn phone...

Related

Wont boot past coloured bar screen (have olipro installed)

Hi,
Juts soft rebooted my Tytn, and its not stuck on the initial boot screen (the four coloured bars).
Done a hard reset back to fatory defaults and still won boot past initial coloured screen. It says:
HERM300
IPL-1.04
SPL-1.40.Olipro
Serial
Any ideas?
Thanks,
Ants
have your tried taking the battery out and leaving it out for ten minutes then putting it back in and switching it on? IF you are still on the triolour bootscreen then you will just have to run a flash of a rom on it. That should get the phone back up and running
If you get it running though, do yourself a favour and install Hard SPL V7... You're running an older, less safe version. More chance for stuff ups...
Very odd
Hmm, well leaving the battery out for for a couple of minutes then rebooting makes it boot properley, but if I soft reset then it gets stuck at the coloured bars again unitl the battery is removed for a couple of minutes again.
I guess I will have to try flashing it later, but at least I have the phone running again so I can use it today, wil try flashing later.
thanks.
Ants
Didnt last long
got stuck at the coloured sceen again no matter how long I left the battery out now, just flashed the ROM again (schaps, same as I have been using for a year OK), and still same problem. I cant update the SPL as even on the odd occasion I got it to boot, installing spl2.10 requires a reboot at which point it got stuck again, and I couldnt get it to boot before the SPL loader program on the PC timed out with a comms error.
I am wondering if it is an intermittent hardware fault like a stuck button, would that cause it to get stuck on the first screen?
Ants
bugger!
just opened it up and a switch fell out, its the one from the comms button (just below the power button on the right hand side). Not sure my SMD soldering is that good to get it soldered back on again, must have hit it somehow or a previous drop and its just finally worked loose etc.
Although I find it har to believe that a switch would cause boot to fail, surley it just doesnt make a connection if its missing, just as if it wasnt depressed?
Ants

Stuck at Splash Screen

Hi,
I have a Sprint 4G LTE rooted with VIPER rom installed. Last night my phone freaked out, so I did the 10 second "battery pull" and it started up again. I plugged it into the charger and I fell asleep without much worry.
I woke up to find my phone stuck at the LTE splash screen of the VIPER rom. I've done the 10 second "battery pull" several times, and it doesn't just shut the phone off, it forces a reboot. Each time it only makes it as far as the LTE splash screen.
My experience with phones and computers is telling me that the OS might have gotten corrupt some how since it is stuck at the splash screen.
I do have access to the bootloader, so I have some paths I can go down, factory reset/recovery, but both those I'd like to avoid so that I do not lost the contents of my storage.
I have had VIPER rom installed for a good half year, so this issue isn't due to a new rom being flashed.
Does anyone have any suggestions?
Thanks,
-billypilgrim
When data gets corrupted, all you can do is wipe and start over. I had to do that once when running Viper as well.
Just a thought in trying to be helpful....
I used that ROM for a while myself and never really had any issues but have had a similar situation.
I pulled my sd card out and backed it all up. Replaced SD card.
Then went into recovery and reflashed the ROM.
Worked solid after that and no explanation as to why it was corrupt/hanging in a loop.
Hope this helps..
billypilgrim said:
Hi,
I have a Sprint 4G LTE rooted with VIPER rom installed. Last night my phone freaked out, so I did the 10 second "battery pull" and it started up again. I plugged it into the charger and I fell asleep without much worry.
I woke up to find my phone stuck at the LTE splash screen of the VIPER rom. I've done the 10 second "battery pull" several times, and it doesn't just shut the phone off, it forces a reboot. Each time it only makes it as far as the LTE splash screen.
My experience with phones and computers is telling me that the OS might have gotten corrupt some how since it is stuck at the splash screen.
I do have access to the bootloader, so I have some paths I can go down, factory reset/recovery, but both those I'd like to avoid so that I do not lost the contents of my storage.
I have had VIPER rom installed for a good half year, so this issue isn't due to a new rom being flashed.
Does anyone have any suggestions?
Thanks,
-billypilgrim
Click to expand...
Click to collapse
I have that happen several times. Nothing obvious that causes it. Cap'n is right need to wipe and re-flash. Here's the small trick since it just keeps rebooting on you, after you hold power for ten seconds and the screen blacks out. Make sure the capacitive buttons go out as well, that split second they go dark let go of the power button and press vol down and power to get it back into bootloader. Then you can get back in recovery to flash.

[Q] Phone randomly stopped booting

Hey guys
So I had bought a used galaxy s4 on swappa, got it, it started fine, I took it to the verizon store and got it set up with a 4G sim card, everything seemed good. Let it charge for a bit and then shut it off and stuck it in a box (the phone is a replacement for a family member who is away right now so it was just gonna hang out for a bit).
Just last night I took it out of the box to try and turn it on and get some info on it and it won't boot. When I start it up is says "Samsung Unlocked" and shows that unlocked Icon, that goes away and nothing else happens.
The weird thing is it didn't have the unlocked thing before when I first got it and was starting it up, it had the normal "Samsung Galaxy S4" boot screen with no lock icon, and I haven't done anything to this phone in terms of rooting or romming it. I did boot into the included recovery once, but I didn't mess with anything.
When I try to boot into recovery now (hold down power+home+vol up) I'll hold it down for upwards of 30 seconds, and I don't get anything. It doesn't vibrate indicating it has started up, and I can't get it to do the normal boot and black screen again until I pull the battery.
Any suggestions on what to do with it at this point?
apefist said:
Hey guys
So I had bought a used galaxy s4 on swappa, got it, it started fine, I took it to the verizon store and got it set up with a 4G sim card, everything seemed good. Let it charge for a bit and then shut it off and stuck it in a box (the phone is a replacement for a family member who is away right now so it was just gonna hang out for a bit).
Just last night I took it out of the box to try and turn it on and get some info on it and it won't boot. When I start it up is says "Samsung Unlocked" and shows that unlocked Icon, that goes away and nothing else happens.
The weird thing is it didn't have the unlocked thing before when I first got it and was starting it up, it had the normal "Samsung Galaxy S4" boot screen with no lock icon, and I haven't done anything to this phone in terms of rooting or romming it. I did boot into the included recovery once, but I didn't mess with anything.
When I try to boot into recovery now (hold down power+home+vol up) I'll hold it down for upwards of 30 seconds, and I don't get anything. It doesn't vibrate indicating it has started up, and I can't get it to do the normal boot and black screen again until I pull the battery.
Any suggestions on what to do with it at this point?
Click to expand...
Click to collapse
Make sure the battery is charged. Try plugging it in.
joshuabg said:
Make sure the battery is charged. Try plugging it in.
Click to expand...
Click to collapse
OK I'm gonna look like an idiot here, but this was the issue. After leaving it plugged in for ~30 minutes it turned on fine.
I had charged it to 100% and was sure I had turned it off before boxing it for a few days but I must have screwed something up!
Thanks for the response!
apefist said:
OK I'm gonna look like an idiot here, but this was the issue. After leaving it plugged in for ~30 minutes it turned on fine.
I had charged it to 100% and was sure I had turned it off before boxing it for a few days but I must have screwed something up!
Thanks for the response!
Click to expand...
Click to collapse
It might not be your fault. You might have a defective or worn battery.
Sent from my OtterX running SlimKat 4.4.3 using Tapatalk

[Q] Galaxy S III crashes, won't boot unless connected to power source

I took Verizon's NC1 OTA about two weeks ago. This weekend, Maps kept locking up, and now that has devolved into the whole phone suddenly dying. No power off animation, just the screen goes black and the phone is off. When I attempt to boot it back up, it'll do the same sudden death bit, sometimes without even making it through the Verizon boot animation. The battery had a strong charge the first time this happened - about 70%. It will fully boot if I connect it to a power source, but it will die again after some active use off the charger. As a result of this, I'm also unable to boot into recovery. I would ultimately love to flash some other ROM as I think I may have corrupted something when I took the OTA. Battery is new-ish (or, more likely, refurbished-ish) - replaced the phone via insurance back in December.
Some additional background: I had my phone rooted two OTA's ago. When I installed the second most recent OTA (I forget which, maybe MC1?), the phone obviously unrooted, but then I also got the "Samsung Custom" boot screen with the unlocked image, which I thought odd considering it was an official OTA.
In summary: I have a phone that is rather useless unless I'm perpetually near a power source. Has anyone had a similar experience, or does any one know what the heck I can do to fix this?
It's alive
So disregard the bulk of that post. Turns out the power problem was a bad battery. I popped in the battery from the old, smashed phone and it worked like a champ.
However, I'm still stuck with the problem of not being able to boot into recovery. I'll get the same Samsung logo with the unlocked logo and "custom" at the bottom, but then the screen will go black and nothing will happen until I let go of the key sequence, at which point it'll finally boot up normally. Thoughts?
Is your phone the i9300 model? If not then ask a moderator to move it to the correct forum for you.
Sent from my GT-I9300 using Tapatalk

LGv10 stuck on LG splash screen on boot

Hey there. Out of nowhere today my phone rebooted on it's own and is now stuck on the "LG Life's Good" splash screen. I have the AT&T version (H900) and bone stock everything (I have not messed with bootloaders or rooting or anything). I tried removing the battery and this also does nothing. Anyone else have this issue and know what to do to fix it?
Thanks
Update: After letting the phone sit for about 20 minutes it magically booted and is now working fine... not sure what happened.
Have you tried doing a factory reset of you phone?
1) Turn off the phone.
2) Then hold down the Volume Down and Power button together for a couple of seconds.
3) As soon as the LG logo is displayed, let go of the Power key, keep pressing the Volume Down and then press once more the Power button.
Afterwards you should see a factory reset menu on your screen.
4) Confirm process by choosing appropriate options using Volume rockers to navigate and Power button to confirm.
5) Now your phone should restart.
6) Success! The hard reset has just been completed.
I am having this same problem.
Was using Pandora and GPS. It cut off and has not come back on. I attempted to open in safe mode recovery mode l and tried to-do a factory reset.
When I did the reset It went through the erasing process but when it rebooted it stayed on the LG screen. I've tried all the "common" trouble shooting suggestions... Its been two hours now.
Any new experiences with this issue?
Im also having the same issue with my V10 - Verizon model. Watching a YouTube video and it reset and got stuck on the LG logo splash screen. Followed instructions to do a factory reset and after about 45 min of being stuck on the factory reset screen after I confirmed it reset and booted up. All data and setting were still saved, and after about 3-5 minutes it reset again and went right back to being stuck on the LG splash screen.
Any other advice? or is it just dead?
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
downstat said:
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
Click to expand...
Click to collapse
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
jjall said:
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
Click to expand...
Click to collapse
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
downstat said:
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
Click to expand...
Click to collapse
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
jjall said:
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
Click to expand...
Click to collapse
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
downstat said:
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
Click to expand...
Click to collapse
Actually, i just got home and I decided to try out to see if it worked. I got the 0% battery sign. Plugged it in and it actually seems to be charging! So i'm hopeful. I also noticed that my phone has been getting hot lately. And that my battery life was crap. But that's just LG. I talked to an ATT customer service rep. and they told me that I could have the camera lens replaced so that my phone would be covered for an exchange. Even if it turns on, i'm going to exchange it just as soon as save all my files. Hopefully they'll take it now that it's working....
EDIT
it decided to turn on while it was charging. Froze on booting screen. It was HOT. Like I almost dropped it.
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
Hello!
So the same thing happened to me. I was not playing any games on my phone. I had JUST clocked out of work using an application on my phone and sent a text. It has turned off on its own and didn't want to even turn back on. I removed the battery and set it back in.. it turned on to the LG screen and stayed until it blacked out again shortly after.
Same issue with TMO LG V-10 here. Was using phone and it went black and shut down. Now in a loop with the LG boot screen. It tried a few times then just goes black.
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
At time yes. Not so much when it did quit. However, I left it sit on a fan and chilled it, and one time when I was able to get to the wipe screen, before it quit again, it got very hot in the afformentioned area.
Less than a year old. Getting a warranty replacement, but still disappointed as I think having the replaceable battery and abiltiy to put a large Micro SD card in it, along with the finish, camera, and Audio make the V10 one of the nicest phones out there.
downstat said:
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
Click to expand...
Click to collapse
this may sound weird but the same thing happen to me.... put the phone in the freezer for a while then boot it up but be prepared to get your pics, music, etc off of it quick... mine works fine until it warms up to room temp, then back in the freezer it goes to do it again... did it like 4 times today and saved over 1600 pics, bunch of videos and music. (saved them to a mircoSD card)
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
Slight Update
SoIDecidedTo said:
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
Click to expand...
Click to collapse
SO, not saying this will help anything but, after messing around with the phone for several hours I've learned this:
If you take the battery out, then plug it into your laptop, then turn it on: a battery icon will pop up with a ? on it.
From there, if you hold down the VOLUME down key, and insert the battery, it will take you into the quick boot menu automatically. Unfortunately I never set that up, and not it will not allow me to set it up. I assumed I could get to safe mode from there. This is the first time I've seen where I would have to "set up" the quick boot menu. This is my first LG phone though. I usually use HTC, or MOTO.
Now, the more interesting thing is, begin as I did last time.
Phone off, battery out, plug into computer, power on. Then hold the UP volume key as you insert the battery and it will take you to your "Tethering" option. So for most of you that have this problem, maybe you will be able to get the data to back it up. Unfortunately for me, it tells me I have to do a Firmware update first, and to not unplug the USB connection until it is complete. If your firmware is up to date, maybe it will allow you to do back up (I thought my firmware was up to date, but guess not).
I hope this helps someone, and I do hope that someone can build on what I've done so far so we can figure out how to at least get our data off the phone.
downstat said:
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
Click to expand...
Click to collapse
The phone got hot. It was getting hot starting from around the power buttons. And it sometimes got hot before i downloaded pokemon go. Not as often, but it happened from time to time. I think it might be because i'm no longer using the original power usb cable.... idk. Just waiting for a replacement.
Can you say the first 3 digits of the serial number of the device to boot loop problem?

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